Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Financial Compliance team's mission is to establish and maintain the company's financial and regulatory compliance, including requirements under the Sarbanes-Oxley Act of 2002 (SOX) and related frameworks over internal controls, IT general controls, and financial reporting. This team works closely with Engineering, Security, Finance, and external auditors to ensure systems, processes, and data meet regulatory expectations while supporting business growth! As an IT Financial Compliance Senior Manager, you will evaluate systems, databases, and processes to ensure strong control design and effective operation across infrastructure, change management, and financial data pipelines. You will partner closely with engineering and business teams to identify control gaps, implement practical solutions, and support compliance with SOX and other regulatory requirements. This role plays a key part in ensuring financial reporting integrity and audit readiness while contributing to scalable compliance practices across the organization. This role is based in our Menlo Park, CA, New York, NY, and Chicago, IL offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Design and maintain IT infrastructure controls, including environment segregation, access pathways, configuration baselines, and logging and monitoring aligned to SOX and regulatory requirements. Partner with Platform, Infrastructure, and Security teams to align system architecture and operational processes with control objectives and audit evidence expectations. Assess new systems, tools, and services (such as cloud platforms, data stores, and security tooling) to identify control gaps and define remediation actions. Lead IT SOX readiness and integration effort for new acquisitions. Perform IT SOX assessments ahead of product launches and system upgrades/migrations to ensure timely compliance. Lead IT change management and production access governance, including approvals, testing, deployments, rollback procedures, emergency changes, and least-privilege access controls across production environments. Map end-to-end data flows supporting financial and regulatory reporting, identifying key interfaces, transformations, and control points to ensure completeness and accuracy. Partner with Data Engineering and Finance teams to design and implement controls over data reconciliation, monitoring, and retention across reporting pipelines. Execute and oversee testing of IT general controls and application controls, evaluate deficiencies, identify root causes, and coordinate remediation with engineering and operations teams. Prepare and maintain control documentation, process narratives, flowcharts, and audit evidence to support internal and external audits. Serve as a subject matter expert in IT controls during audits and translate regulatory requirements into clear, technical implementation guidance for engineering teams. Identify opportunities to automate control execution and evidence collection and contribute to standardizing control frameworks, tooling, and documentation across the organization. What you bring 8+ years of experience in IT audit, IT risk, IT compliance, infrastructure engineering, or a related field, with strong exposure to SOX IT general controls and application controls. Strong knowledge of cloud infrastructure (such as AWS, GCP, or Azure), networking, identity and access management, and modern deployment practices including CI/CD and infrastructure-as-code. Hands-on experience with change management processes and tools, including version control workflows, ticketing systems, release management, and emergency change procedures. Experience designing or testing controls over data pipelines, including data transformations, reconciliations, and monitoring practices. Proven ability to collaborate with engineering teams to implement practical control solutions and explain control requirements in technical terms. Strong analytical, documentation, and project management skills, with the ability to manage multiple initiatives and deadlines. Clear written and verbal communication skills, with experience working with external auditors and senior stakeholders. What we offer Challenging, high-impact work to grow your career. Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not. Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $170,000 — $200,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $150,000 — $176,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $133,000 — $156,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the Privacy Policy for your country of application.
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm's mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we're enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the team Affirm's Communications team builds and modernizes the highly available platform that delivers billions of customer messages reliably and on time across the customer journey. As a senior backend engineer, you will shape multi-region, multi-tenant infrastructure, APIs, and vendor integrations that help product teams communicate with customers at scale. What you'll do You will own and deliver quarterly technical goals for the Communications area, collaborating with teammates to solve ambiguous, open-ended problems across messaging infrastructure. You will design and evolve reliable backend services for high-volume communications across multi-region, multi-tenant environments, including orchestration, delivery, preferences, templates, and observability. You will collaborate with product management, design, analytics, security, and engineering partners throughout the product lifecycle, articulating technical constraints and balancing customer impact, risks, and trade-offs. You will design, implement, and operate resilient integrations with external messaging vendors, balancing reliability, latency, cost, and compliance. You will proactively identify and solve project, process, technology, or business issues that affect scalability, developer experience, and operational resilience. You will support the operations and availability of your team's services by defining service-level objectives and metrics, improving alerting and incident response, and participating in on-call efforts. You will foster quality and ownership by improving design, testing, code review, rollout, and operational standards, and advocating for them through writing and tech talks. You will help develop talent on your team by providing feedback, mentorship, and technical direction, and leading by example. On-Call Rotation - There would be an on-call rotation for this role as a requirement. What we look for You have 5+ years of experience in software development or engineering, with a deep understanding of system design and architecture. Proficiency in modern programming languages such as Python, Kotlin, or similar. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL, DynamoDB, and Kubernetes. You have experience designing multi-region, multi-tenant platforms with strong isolation, scalability, failure recovery, and data-consistency guarantees. You have experience integrating with third-party communications or messaging vendors and designing abstractions that account for different capabilities, rate limits, and failure modes. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. You are proficient with AI-assisted development tools and apply sound judgment to validate their outputs. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Compensation & Benefits Pay Grade - N Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). ESP base pay range per year: €86,000 - €122,000 Additional benefits include: • Flexible Spending Wallets for tech, food and lifestyle • Away Days - wellness days to take off work and recharge • Learning & Development programs • Parental benefits • Employee Resource & Community Groups Location - Remote Spain We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm's mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we're enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the team Affirm's Communications team builds and modernizes the highly available platform that delivers billions of customer messages reliably and on time across the customer journey. As a senior backend engineer, you will shape multi-region, multi-tenant infrastructure, APIs, and vendor integrations that help product teams communicate with customers at scale. What you'll do You will own and deliver quarterly technical goals for the Communications area, collaborating with teammates to solve ambiguous, open-ended problems across messaging infrastructure. You will design and evolve reliable backend services for high-volume communications across multi-region, multi-tenant environments, including orchestration, delivery, preferences, templates, and observability. You will collaborate with product management, design, analytics, security, and engineering partners throughout the product lifecycle, articulating technical constraints and balancing customer impact, risks, and trade-offs. You will design, implement, and operate resilient integrations with external messaging vendors, balancing reliability, latency, cost, and compliance. You will proactively identify and solve project, process, technology, or business issues that affect scalability, developer experience, and operational resilience. You will support the operations and availability of your team's services by defining service-level objectives and metrics, improving alerting and incident response, and participating in on-call efforts. You will foster quality and ownership by improving design, testing, code review, rollout, and operational standards, and advocating for them through writing and tech talks. You will help develop talent on your team by providing feedback, mentorship, and technical direction, and leading by example. On-Call Rotation - There would be an on-call rotation for this role as a requirement. What we look for You have 5+ years of experience in software development or engineering, with a deep understanding of system design and architecture. Proficiency in modern programming languages such as Python, Kotlin, or similar. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL, DynamoDB, and Kubernetes. You have experience designing multi-region, multi-tenant platforms with strong isolation, scalability, failure recovery, and data-consistency guarantees. You have experience integrating with third-party communications or messaging vendors and designing abstractions that account for different capabilities, rate limits, and failure modes. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. You are proficient with AI-assisted development tools and apply sound judgment to validate their outputs. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. Total rewards We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future. In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits. Base Pay Grade - N 308,000 zł - 428,000 zł Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm's parent company grows, employees have the opportunity to share in that growth financially. Equity Grade - 4 (awarded in US Dollars) Affirm Holdings, Inc. Equity Grade example Equity grade: 4 New hire equity: $32,000-$48,000 Annual Refresh: $10,000 Reward equity: $0-$150,000 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified. Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. This job description is not a contractual document, and is not intended to have binding force. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue Team: The Revenue team drives Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role: We're looking for a Director, Enterprise Retail Sales to lead a team of Account Executives responsible for some of Affirm's most strategic retail opportunities across fashion, beauty, apparel, sporting goods, electronics, furniture, and other lifestyle categories. Reporting to the Senior Director of Enterprise Retail Sales, this leader will lead a senior sales team while remaining hands-on in complex commercial opportunities. The Director will coach and develop experienced AEs, help shape and progress complex deals, build relationships with senior merchant executives, and work closely with cross-functional partners to support strategic merchant growth. What You'll Do: Lead, coach, and develop a team of senior Account Executives, setting clear expectations and driving accountability, performance, and consistent execution against team goals Own team performance across pipeline health, forecast accuracy, deal progression, merchant acquisition and expansion, and revenue outcomes Coach through complex, strategic opportunities, helping AEs build business cases, navigate stakeholder dynamics, structure commercial solutions, and negotiate effectively Build trusted relationships with senior leaders at major retail merchants and engage directly in high-priority opportunities where executive involvement can help move the business forward Shapes and evolves Enterprise Retail GTM strategy and objectives with senior leadership including account planning, territory management, pipeline reviews, sales planning, and operating discipline Drive commercial and operational outcomes by partnering across Product, Client Success, Marketing, Finance, Legal, and RevOps to maintain shared accountability for key milestones, resolve escalations, and influence company-level initiatives Drive operational excellence and sales effectiveness by leveraging data, AI, and modern tools to bring structure and innovation to planning, pipeline management, forecasting, and deal strategy Travel as needed for merchant meetings, deal support, industry events, and team gatherings What We Look For: 10+ years of experience in enterprise sales, strategic partnerships, or commercial leadership, including significant experience leading senior sales teams in complex, high-growth environments Demonstrated experience directly managing and developing senior, quota-carrying Account Executives Proven success leading teams through large, complex sales cycles involving executive stakeholders, commercial negotiations, and significant cross-functional coordination Strong alignment with Affirm's mission and a clear understanding of the value Affirm delivers to merchants and consumers Experience selling to large retail merchants, ideally in payments, fintech, commerce, or another complex solution-selling environment Strong judgment, communication, and executive presence, with the ability to build trust and influence C-level merchant stakeholders and senior internal partners Track record of developing high-performing sales talent, improving performance, and creating consistent operating discipline across a team Proficiency with data, AI, automation, and modern sales tools to improve sales effectiveness and decision-making Pay Grade - M Equity Grade - 12 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $370,000 - $490,000 USA On Target Earnings (all other U.S. states) per year: $328,000 - $448,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As a Security Specialist Solutions Architect, you will bring deep expertise in SIEM solutions , security technologies, and consultative selling to support customers in securing their data and infrastructure. You will bring to bear your knowledge of vendor ecosystems, security architectures, and operational processes to help customers solve complex challenges, enhance incident response, and build modern, scalable security solutions. Joining Elastic Means joining a company that: Empowers you to make a real impact: Your work will directly influence the success of organizations worldwide, helping them unlock new opportunities and make insightful decisions. Offers unparalleled growth opportunities: We cultivate a culture of learning and provide access to world-class training programs and innovative technology. Connects you with hardworking individuals: Collaborate with a team with varied strengths of engineers, data scientists, and industry experts who are passionate about pushing the boundaries of security analytics and AI-powered solutions. Rewards you for your contributions: Enjoy a competitive compensation and benefits package that reflects your talent and dedication. Our Mission: To help people understand their data and align with their desired outcomes Our Values: Collaboration, Willingness, Customer Focus, and Innovation. Our Culture: We're a team with varied strengths of hardworking individuals united by a common goal: to make the world a more informed place. What You Will Be Doing Architect next-generation security solutions: Design and implement innovative solutions using Elastic's latest advancements in AI, to help improve incident response Harness the power of the Elastic Security Solution to enable organizations to achieve their use case requirements and improve overall operational efficiency Deliver compelling proof-of-value (POV) projects: Showcase the value of Elastic Security's detection, AI, and Incident Response capabilities, demonstrating the potential to improve the analyst experience and shorten the time it takes for an analyst to make an informed decision. Be a leader with a point of view and promote our vision: Share your expertise through presentations, blog posts, and other channels, positioning Elastic as the leader in SIEM and Analytics Champion collaboration and knowledge sharing: Nurture a collaborative environment within the Solutions Architecture team and across departments, promoting knowledge sharing and driving continuous improvement. Stay ahead of the curve: Continuously learn and explore the ever-evolving landscapes of SIEM and Analytics and related technologies, ensuring our solutions are always at the forefront of innovation. What You Bring 8+ years of experience in crafting and architecting enterprise-level SIEM solutions. Extensive experience with SIEM platforms and vendor solutions in enterprise environments Deep understanding of AI and its impact on SIEM and Analytics solutions. Strong understanding of SOC workflows, processes, and operational challenges. Knowledge of a wide range of security solutions, the type of data they produce and build content to satisfy Use Case Requirements Background that includes forensic analysis, troubleshooting, and threat mitigation. Experience with Behavioral Analytics, and Machine Learning techniques. Ability to work independently and thrive in fast-paced environments. Proven success in consultative selling, RFI/RFP responses, and customer presentations. Superb communication and presentation skills, able to engage both technical and non-technical audiences Collaborative spirit and a passion for sharing knowledge and expertise. Unwavering commitment to continuous learning and staying ahead of the curve in technology and emerging trends Certifications such as CISSP, CEH, or GIAC are a plus Willingness to travel 30% of the time Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role The Finance Transformation Manager will design, scale, and automate the financial systems and operational processes required to support our quote-to-cash (Q2C) processes. This role acts as the bridge between Corporate Finance, Deal Desk, Order Operations, and IT. You will lead initiatives across pricing and deal structuring, CPQ, order management, billing, revenue recognition, and collections. What You Will Be Doing Lead end-to-end Quote-to-Cash (Q2C) transformation planning, execution, and governance. Define program scope, work-streams, milestones, deliverables, dependencies, risks, and success metrics. Drive transformation across pricing/CPQ, deal structuring, contracting, order management, billing, revenue recognition, and collections. Manage third-party vendors and system integrators supporting CPQ, billing, contract management, and revenue recognition initiatives. Identify opportunities to streamline and standardize Q2C processes across the enterprise. What You Bring 6-8+ years of experience in Program Management, Finance Transformation, Order/Billing Operations, or Revenue Operations. Proven experience leading complex enterprise transformation programs from strategy/problem definition through implementation. Deep understanding of the entire Quote-to-Cash lifecycle including applicable operational experience. Experience working across multiple business functions including Finance, Sales Operations, Deal Desk, Legal, Revenue Accounting, and IT. Demonstrated ability to influence senior stakeholders and drive results across teams without direct authority. Solid program governance, planning, execution, risk management, and stakeholder management skills. Excellent analytical and problem-solving capabilities with the ability to convert data into actionable business insights. Transformation Track Record: Proven experience leading large-scale software integrations or Q2C transformation cycles in a B2B SaaS or enterprise tech environment. Quote-to-Cash Knowledge: Deep knowledge of end-to-end quote-to-cash (Q2C) processes, preferably in a software or SaaS environment CRM, ERP & Revenue Systems: Advanced knowledge of enterprise CRM systems (e.g., Salesforce), ERP systems (e.g., NetSuite), and revenue recognition systems (e.g., Zuora RevPro). Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below. These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs. Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders. Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a range of other benefits offered with a holistic emphasis on employee well-being. The typical starting salary range for this role is: $113,100 — $178,900 USD The typical starting salary range for this role in the select locations listed above is: $135,900 — $215,100 USD Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role As a Deal Desk Analyst, you'll play a key role in supporting our sales team by streamlining processes and ensuring that deals are structured effectively. This position offers the chance to work closely with cross-functional teams, allowing you to gain insights into various aspects of the business while making a tangible impact on our success. If you're looking for a role where your commercial acumen, analytical skills, and collaboration can thrive, we'd love to hear from you. What You Will Be Doing Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance Execute against and maintain EMEA geographic Deal Desk support framework Provide Deal Desk support for super-geo Manager Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts Strong presence and communication with the Field. Ability to execute strategies and manage under supervision sales enablement, deal optimization, profitability and strategic positioning initiatives Drive and execute decision reviews, approvals, and executing across competencies (quoting, legal, revenue, etc.) Support the global Deal Desk leadership to deliver consistent and exceptional support to our sales organization Propose and execute initiatives as part of the long term strategy for the Deal Desk team and business High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business Deal Management Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance Propose and incorporate custom terms and legal edits into order forms and contract documents Deal Strategy: support Field by helping to assess the deal cycle and collaborate on deal/negotiation strategy Collaborate with sales on commercial models to bring customer's requirements and the best position for Elastic long-term together Coordinate and manage cross-departmental approvals outside of standard systematic workflow Maintain and update repository of legal language templates for non-standard deals for specific offerings Understand and enforce revenue recognition policies across all deals Support RFP/RFI/Vendor Questionnaires and drive the enablement process related to such requests. Quote-to-Cash Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders Follow different Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies General experience in building IT requirements and enhancements, and project management What You Bring Bachelor's degree in Finance or related competency At least 4 year of experience in Sales Operations, Channel Operations, Deal Desk, Contract Administration or related Strong attention to detail while multitasking Commercial Mindset with strong Analytical skills Strong communication skills Ability to work in a fast-paced, high-pressure environment High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce.com (CPQ a plus), affinity with AI. Experience working in a SaaS or high-tech company is also a plus Compensation for this role is in the form of base salary. This role does not have a variable compensation component. At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €42.800 — €67.700 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.
What's in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we're still in the midst of exciting product growth — it's a fantastic time to join us. Everything you'll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you've ever worked with, then we hope you'll consider allowing Calendly to be a part of your professional journey. About the team & opportunity Millions of people use Calendly to book meetings, and most of that happens on public booking pages where anyone with a link can schedule time. That openness is what makes Calendly easy to use, and it's also what makes it a target. The Trust & Safety team keeps Calendly safe without slowing anyone down. We protect everyone who interacts with Calendly: the hosts who share their links, the invitees who book with them, and the email and SMS providers and partners who rely on us to send responsibly. Our work covers three areas: preventing and responding to abuse, protecting the deliverability and compliance of the messages Calendly sends, and keeping messaging costs predictable as the platform grows. Most of our problems are adversarial. We often can't rely on knowing who someone is, so we judge behavior, patterns, and content instead. Attackers change tactics all the time, so we build signals that last from one attack to the next. And we take false positives seriously, because blocking a real customer costs more than letting a spammer through. Engineers work closely with our Trust & Safety Operations team, who see abuse first and shape what we build. In this role, you will report to the Engineering Manager for the Trust & Safety team. A day in the life of a Full Stack Engineer at Calendly On a typical day, you will be working on: Building and improving the systems that detect and stop abuse across sign-up, booking, and messaging, such as spam, phishing, bots, and fraudulent SMS traffic. Improving the reliability, deliverability, and compliance of the email and SMS notifications Calendly sends. Shipping new detection carefully: measuring how it performs on real traffic before it acts on accounts, and weighing false positives against false negatives. Responding to active abuse, including during on-call, by stopping the damage fast, then replacing quick fixes with durable ones. Building tools that help our Trust & Safety Operations team review accounts faster and understand why the system took each action. Partnering with Product, Operations, and Data to define requirements and measure the impact of what we ship. Working with other product teams to add protections to the flows they own. Reviewing implementation plans and pull requests, and sharing what you learn with the team. What do we need from you? 3+ years of professional software development experience at a SaaS or technology company, including building and running production systems. Strong backend skills: building services, APIs, and data-heavy workflows in a service-oriented architecture. Experience with Rails, Node/TypeScript, Go, or a comparable language or framework, and a willingness to work across more than one. Comfort with relational databases and SQL, and with using data to check whether a change actually worked. An analytical, curious mindset: you think about how a system could be misused, not only how it's supposed to be used. Good judgment about trade-offs, such as stopping bad actors without adding friction for real customers. A commitment to clean, reliable, maintainable code, thoughtful testing, and shipping in small increments. Clear communication with engineers and non-engineers alike, including Operations and Support partners. Comfort and skill with AI tools in your engineering work, including reviewing their output critically. Availability to take part in an on-call rotation for critical services. Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time. Nice to have Experience in trust and safety, fraud, spam, or abuse prevention. Experience with email or SMS delivery, such as deliverability, sender reputation, or messaging compliance. Experience with bot protection, rate limiting, or third-party risk and verification services. Experience building rules engines, risk scoring, or ML-backed decisions in production. Experience using LLMs to classify or moderate user-generated content. Experience with GCP, Kubernetes, PostgreSQL, or Redis. Tier 1 Salary Hiring Range $187,680 — $227,424 USD Tier 2 Salary Hiring Range $172,040 — $208,472 USD Tier 3 Salary Hiring Range $156,400 — $189,520 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee's starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly's total rewards package. All full-time (30 hours/week) employees are also eligible for equity awards, and competitive benefits. Eligible Sales employees also qualify for a Sales Incentive program. Calendly uses the zip code of an employee's remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: Tier 1: San Francisco, CA, San Jose, CA, New York City, NY Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA. Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement here Candidates residing in California may visit our Notice at Collection for California Candidates here: Notice at Collection This role may require occasional travel for company events, team collaboration, or offsites.
We're looking for a staff software engineer to work on how data is queried and who is allowed to see it. Every read in Asana passes through this layer: it resolves what a user is asking for and enforces, on every object, whether that user is permitted to see it. You will help us keep those guarantees correct and fast as our largest customers grow their domains, their permission structures get more intricate, and AI agents become a significant new class of caller. The Query and Access Control team owns the query execution path over the Work Graph and the permissioning model that governs it. As a staff engineer on the team, you will take on our hardest technical problems and drive the work that spans several teams, bringing depth to the design decisions that shape this layer for years. We work closely with other teams in the core infrastructure area to build and retain customer trust in Asana as the platform for their critical workflows. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve Design and implement a query layer over the Work Graph that stays correct and performant as customer domains and permission structures grow Evolve our access control model so that permission checks remain sound, auditable, and fast on every read path Define how new classes of caller, including AI agents acting on a user's behalf, are authorized, without weakening the guarantees customers depend on Drive large, multi-quarter projects that cut across team boundaries, from design and implementation through deployment and iteration Build alignment on the design with engineers and leaders in other teams before the code is written, and keep that alignment as the work lands Share what you know through design review, code review, and mentorship Partner with infrastructure teams across Asana to define how user data in the Work Graph is accessed Support framework and product engineers to build new product functionality at scale, quickly About you 8+ years of engineering experience building and operating reliable backend services at scale, with 3+ years driving large-scale projects You have driven large technical initiatives spanning multiple teams, and perhaps organizations, from early design to adoption You go deep on hard problems and can carry a design from first principles through to production You enjoy sharing what you know with other engineers and helping them build production-quality infrastructure You are skilled at communicating technical concepts and constraints to cross-functional partners in product You bring care and rigor to systems where correctness is not negotiable, and can reason about the blast radius of a change before it ships Desirable You have experience with authorization systems, permission models, or multi-tenant data isolation at scale You have worked on query engines, query planning, caching layers, or graph-shaped data access You are familiar with infrastructure-as-code and container orchestration technologies like Terraform and Kubernetes At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between 1 600 000 - 1 800 000 ISK monthly. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid #LI-AZ About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
The Product Management team drives Asana's product strategy and execution, translating customer needs and opportunities into a compelling roadmap and working cross-functionally to deliver impactful solutions for team productivity and collaboration. We're helping to define the Work Management category and inventing new ways for teams to work more efficiently together and see the larger purpose behind their work. Our team works directly with Engineering, Design, Experience Research, and Data Science, as well as with Sales, Support, and Marketing to ship great products. We're looking for a Staff Product Manager to join the team that keeps complex, interdependent work accurate as it changes. This team owns tasks and how they connect and stay in sync — including subtasks, dependencies, milestones, and the approvals that keep changes safe — across the views people plan from like the Task Pane, Board, Timeline, Gantt, and Project Overview. These mechanics are what let enterprise teams model their most complex initiatives directly in Asana, so decisions here carry real revenue and competitive weight. With Asana's recent launch of Agentic Work Management, where AI Teammates work alongside people on the same plan, this PM will help pioneer this new category — owning the strategy for keeping scheduling and task relationships trustworthy as agents, not just people, propose and make changes. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve: Set the strategy for how tasks connect and stay in sync as plans change — dependencies, durations, milestones, and the approval loops that keep updates safe — aligned with broader group goals Drive end-to-end delivery of multi-month initiatives — from problem definition through launch — often defining work that lands on other teams' roadmaps and requires coordinating delivery across multiple teams, rather than owning a single piece of a larger initiative Scope tight MVPs and prioritize rigorously, making sound decisions even without perfect information Facilitate complex, multi-team alignment — our surfaces touch nearly every other team at Asana, so building consensus and driving cross-functional coordination is central to the role Connect regularly with customers, using those insights to guide strategy, especially around how large and enterprise teams configure and scale their use of Asana Mentor other product managers and help raise the bar on product craft across the team About you: 6-8 years of Product Management experience, with a track record of driving — not just contributing to — end-user features rather than purely internal or platform-only work Experience shipping multi-month, end-to-end initiatives that require close coordination across multiple teams, including work that puts deliverables on other teams' roadmaps, where you owned the full arc from definition to delivery You understand how complex, interdependent work actually gets planned and scheduled in large organizations — shifting timelines, messy dependency chains, and approval processes that vary team to team — and you've shaped product decisions around that complexity, not just built controls to manage it Systems thinker: you're comfortable reasoning about how a change in one part of a platform affects adjacent and dependent surfaces, while still caring deeply about the individual, in-the-moment experience for the person using it Strong cross-functional communicator: you can align multiple teams around a hard decision and keep execution moving even when consensus is hard to reach A growth mindset: you seek out feedback, reflect, and actively mentor others Background at a project or work management company or a mid-to-large enterprise SaaS company with complex scheduling or workflow needs is a plus, but not required At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Generous, transparent and fair compensation system Contract of Employment ( and the option of 50% tax deductible costs for author's rights usage in respect of applicable roles ) Health insurance with dental and travel coverage (Lux Med) Meals reimbursement on the days that you work from the office Career growth budget Home office setup budget Gym/Fitness reimbursement Fertility healthcare and family-forming support with Carrot Mental Health Support in Modern Health Group life insurance MacBooks with all necessary accessories For this role, the estimated base salary range is between 37,000 - 46,000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time. As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you'll achieve People Leadership & Coaching: Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics. Executive Relationship Advisory: Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews. Program & Operational Scaling: Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio. Portfolio Risk & Opportunity Management: Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities. Cross-Functional Voice of Customer: Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role. Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred. Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale. Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization. Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs. Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated OTE range is between $214,000 - 252,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network to stay up to date on job opportunities and life at Asana.
As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. You will own a portfolio of strategic customers, providing a variety of enablement activities, including discovery, workflow consultation, change management, strategic enablement, and scalable education to accelerate adoption and measurable business outcomes. You will work closely with Customer Success, Sales, and Services to understand customer priorities, diagnose barriers to adoption, and recommend strategies that help organizations adopt new workflows and AI-enabled ways of working. As a senior individual contributor, you will serve as a trusted advisor to customers and internal partners, navigate complex stakeholder environments, and help shape repeatable approaches that strengthen Asana's broader Customer Enablement practice. This role is West Coast based remote and is open to employees in Pacific or Mountain Standard time. What you'll achieve Strategic Trusted Advisory: Develop a deep understanding of customer business priorities, operating models, and ways of working. Lead discovery with complex stakeholders and translate customer challenges into clear recommendations for workflow, enablement, and adoption strategies that drive measurable business value. Own Complex Customer Engagements: Independently manage complex enterprise engagements within your portfolio of strategic customers, from discovery and planning through delivery, measurement, and follow-through. Navigate ambiguity, competing priorities, and multi-stakeholder environments while keeping engagements aligned to customer and account outcomes. Drive Workflow and AI Transformation: Help customers rethink how work gets done by translating Asana and AI capabilities into practical, scalable use cases. Guide customers through the people, process, and behavior change required to successfully adopt new ways of working. Executive and High-Impact Facilitation: Design and facilitate workflow consultations, strategic workshops, enablement programs, and executive-level conversations for audiences ranging from end users and champions to senior leaders. Adapt your approach based on customer maturity, organizational complexity, and desired outcomes. Measure and Optimize Customer Impact: Use adoption, engagement, and efficacy data to assess whether enablement is driving meaningful behavior change and business outcomes. Identify trends, adjust engagement strategies, and use insights to strengthen customer plans and CEM programs. Strengthen Customer Partnerships and Commercial Outcomes: Identify risks, expansion opportunities, and new use cases through your customer engagements. Partner with account teams to connect adoption and enablement strategies to retention, expansion, and long-term customer value. About you 6+ years of experience in customer enablement, customer success, strategic consulting, implementation, change management, professional services, or a related customer-facing role, ideally within SaaS. Demonstrated experience independently leading complex enterprise customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption, behavior change, or business transformation. Strong consultative skills with the ability to uncover root causes, synthesize complex information, challenge assumptions constructively, and translate ambiguity into clear recommendations and action plans. Experience engaging and influencing senior and executive stakeholders, including navigating competing priorities and building alignment across diverse stakeholder groups. Excellent facilitation and communication skills, with the ability to lead strategic conversations and high-impact sessions for audiences ranging from practitioners to executives. Strong project and portfolio management skills, with a track record of independently managing multiple complex customer engagements and driving work forward without significant oversight. Strong commercial acumen and an understanding of how adoption, customer value, retention, expansion, and organizational change are connected. Strong product and technical curiosity, with the ability to quickly develop expertise in new technology and translate AI and workflow capabilities into meaningful customer use cases. Data-informed and outcomes-oriented, with experience using customer signals and metrics to evaluate impact, identify risks, and adjust strategy. Proven ability to influence cross-functional partners and contribute to improvements in programs, processes, playbooks, or customer strategy beyond your own individual accounts. Comfortable operating in a fast-moving and ambiguous environment, exercising strong judgment, prioritization, and ownership. Collaborative teammate who actively mentors others, shares expertise, and helps raise the quality and consistency of the broader team's work. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between [comp range]. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. 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