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The Role We've grown to roughly 265 people working onsite from our Menlo Park headquarters, supported by a large network of remote U.S.-licensed clinicians — and part of the Series C is earmarked for acquisitions. The systems and the spaces holding all of that together were built for a much smaller company. We're hiring a Director of IT & Workplace to own them properly. You'll own two halves of the same problem: the employee technology platform — identity, endpoints, networking, the SaaS portfolio, and our IT security posture — and the physical environment the company runs on, from space planning and physical security to the AV that customer demos and all-hands depend on. You'll inherit a small, capable team and be accountable for leveling it up. You'll be the named owner for IT controls in our HIPAA and SOC 2 programs, you'll own the IT and workplace budget, and when we acquire a company, you'll be the one integrating it. Our Environment Identity and access: Okta for SSO, MFA, and lifecycle provisioning. Productivity: Microsoft 365 and Google Workspace, both in active use across the company. Endpoints: a Mac-primary fleet with Windows machines alongside it, managed through MDM. VDIs included. Internal systems: IRU, plus a growing portfolio of internal and third-party SaaS applications. Workplace: a Palo Alto headquarters with conference room AV and access control, plus a distributed clinician and staff population. What You'll Do Strategy, budget, and team Own a multi-year IT and workplace roadmap tied to the hiring plan, and bring it to leadership with clear tradeoffs and funding asks. Own the IT and workplace operating and capital budget: forecast it, defend it in planning cycles, and continuously rationalize license, vendor, and facilities spend. Lead, coach, and grow the existing team — set clear expectations, run honest performance conversations, hire as scope deepens, and build career paths that keep strong people. Define and publish service levels for ticket response, uptime, onboarding readiness, and workplace turnaround, and report against them to the executive team. Technology and infrastructure Own the identity platform: SSO, MFA, automated joiner-mover-leaver provisioning in Okta, and access governance across every connected application. Own the endpoint fleet and the SaaS portfolio — Microsoft 365, Google Workspace, IRU, and a long tail of business applications — with enforced MDM baselines for encryption, patching, and configuration. Own network and connectivity for the headquarters and the remote workforce, with redundancy appropriate to a company our customers depend on. Replace manual provisioning, access reviews, and device setup with scripted, auditable workflows. Lead major programs end to end: platform migrations, upgrades, office buildouts, and the IT and workplace integration of acquired companies. Security, compliance, and risk Serve as the accountable owner for IT controls in our HIPAA, SOC 2, and customer security review programs, including evidence collection and audit response. Enforce least privilege across the environment and run recurring access certifications with documented outcomes. Partner with Security on incident response and vulnerability remediation, and with Legal on data handling, retention, and discovery requests. Own business continuity and disaster recovery for corporate systems — write the plans, test them, and fix what the tests expose. Treat protected health information and confidential data with the care our customers and their patients expect. This is non-negotiable in everything we do. Workplace and facilities Own day-to-day operations of the headquarters, and lead space planning and buildouts against a hiring plan that keeps moving. Manage physical security — access control and badging, visitor management, cameras, and emergency preparedness — aligned with our compliance obligations. Own conference room and event AV, including all-hands and customer visits, to a standard where the technology is never the story. Support remote clinicians and staff with reliable equipment logistics, home office standards, and consistent service regardless of location. Manage facilities, AV, security, and food vendors, plus landlord and lease matters, in partnership with Finance and Legal. What You'll Bring 8+ years in IT , spanning hands-on administration or engineering and progressively senior ownership. You've done the work you'll now be leading. 3+ years managing IT or workplace teams , including hiring, performance management, and developing people into bigger roles. Proven ownership of an IT function through rapid growth. You've scaled systems and process ahead of headcount, not behind it. Deep technical expertise across identity (Okta or comparable), Microsoft 365 and Google Workspace, MDM at fleet scale, and corporate networking. Experience as a named control owner in a regulated environment — HIPAA, SOC 2, or HITRUST — including sitting across the table from auditors. Budget ownership and vendor negotiation experience , with the financial fluency to frame a risk or a funding ask so a CFO can act on it. Workplace or facilities exposure — buildouts, moves, physical security, or lease management — or a genuine appetite to own it and learn quickly. Willingness to stay close to the work. This is a leadership role at a company where the director still unblocks a broken demo when it matters. Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience. We weigh demonstrated ability over credentials. Nice to Have Healthcare, life sciences, or another environment handling sensitive personal data at scale. IT integration of an acquisition, or standing up a function's first access governance or asset management program. Automation depth (Python, Bash, PowerShell) and experience managing devices and infrastructure as code. Certifications such as Okta Certified Administrator, Microsoft 365 Enterprise Administrator, Jamf, CISM, CISSP, or ITIL. Why Join Hippocratic AI Reinvent healthcare with AI that puts safety first. We're building the world's first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation. Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA. Backed by the world's leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children's, WellSpan Health, John Doerr, Rick Klausner, and others. Build alongside the best in healthcare and AI. Join experts who've spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative. Equal Opportunity Hippocratic AI is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic information, military or veteran status, or any other characteristic protected by applicable law. We are committed to building a team that reflects the patients we serve. We actively encourage applications from candidates of all backgrounds. If you require accommodations during the hiring process, please contact people@hippocraticai.com . Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @ hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process. Please mention the word SPRIGHTLY and tag RMmExMzpkMjAwOjEzOjcxOjox when applying to show you read the job post completely (#RMmExMzpkMjAwOjEzOjcxOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.

Headquarters: NYC or Remote (EST or CST) About the role: Hex's legal function has gone from zero to a fully operating system in under a year. Now we need someone to own and scale the operating layer so it holds as the company grows. This is a builder role. You'll run contract operations end to end: CLM administration, workflow optimization, template and playbook maintenance, enablement and training for the revenue team, and first-pass review and redlining of standard agreements against our playbook. Beyond contracts, you'll build structured intake for every legal workstream across the company, own the legal governance record (privacy registers, AI inventory, compliance calendars), manage outside counsel relationships, and own the legal tech stack. We sit at the nexus of data, AI, and collaboration, which means our legal operations have to be as thoughtful as our product. We use AI tooling across legal operations, and you'll work the same way: building agents and automations to move faster, not as a side project but as the default way things get done here. If you see a manual workflow and instinctively want to build it away, you'll feel right at home. What you will do: Drive CLM adoption and enablement so the revenue team self-serves on standard deals Own workflow optimization, templates, and playbooks as deal structures and products evolve First-pass review and redlining of standard agreements; draft from templates as volume requires Build and own structured intake for legal workstreams across the company Build AI-powered workflows, agents, and automations that replace manual processes Maintain the legal governance record: privacy registers, AI inventory, compliance calendars Train cross-functional teams on self-service tools and escalation paths Manage outside counsel relationships and the legal tech stack About You: 3-5+ years in legal operations, paralegal, or contract management, with at least 1-2 years in-house at a tech or SaaS company You've implemented or rebuilt a CLM (Ironclad preferred), designed intake workflows, and stood up reporting someone relied on Experience reviewing and redlining commercial agreements on both sell-side and buy-side paper You build with AI and automation as a natural part of how you work. You're comfortable across AI-assisted legal tools, LLMs, and automation platforms, and willing to experiment with new ones as they emerge. This isn't a nice-to-have at Hex. Comfortable operating with autonomy in a role with a lot of white space Good judgment about what you can handle and what needs a lawyer You care whether people actually use what you build Nice to have: Experience at a company navigating exponential growth Experience with corporate governance (entity management, board materials, annual filings) Has used Hex Strong opinions about the best way to organize a Notion workspace We know job posts like this can feel like a checklist, and nobody checks every box. If you've built legal ops infrastructure, you're excited about AI, and this role sounds like the kind of work you want to do, we'd love to hear from you. In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off. The salary range for this role is: $124,125 - $165,500. The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we're open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process. By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy . Hex Technologies uses AI-assisted tools as part of our application review process, including for resume screening and fraud detection. These tools help our team evaluate applications and verify applicant information. All AI-generated recommendations are reviewed by a member of our recruiting team before any hiring decision is made. No application is automatically rejected based solely on an AI tool's output. To apply: https://weworkremotely.com/remote-jobs/hex-technologies-legal-ops

Job Description Our client, a well-established family law firm, is looking for a Family Law Legal Assistant for its North York office! Key Responsibilities : Corresponding with clients, opposing counsel, process servers, and court staff Drafting / preparing court documents Organizing / maintaining files Completing dictation Requirements : A university degree and/or a law clerk, legal assistant, or paralegal diploma/certificate Must have a minimum of 1 year of family law experience working in a …

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