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1Password is growing. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We're looking for a Senior Commercial Deal Desk Analyst to help build and scale 1Password's Commercial Deal Desk capability within Revenue Operations. You'll partner with Sales, Finance, Legal, and cross-functional teams on complex commercial decisions, while turning what you learn into clear processes, guidance, and tools that help teams move faster with confidence. This role will help strengthen 1Password's enterprise commercial capabilities as deal complexity and volume grow. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. This is a remote opportunity within the UK. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: 4+ years of experience in Deal Desk, Revenue Operations, Commercial Finance, or a related function within a Business-to-Business (B2B) Software as a Service (SaaS) environment. Hands-on experience with Salesforce Customer Relationship Management (CRM) and Salesforce Configure, Price, Quote (CPQ)/Revenue Cloud, including resolving complex quoting and cross-object issues. Strong understanding of commercial deal structures, including annual recurring revenue (ARR), multi-year agreements, amendments, renewals, co-terms, ramps, stub billing, bundled products, and discounting. Demonstrated ability to build or improve processes, documentation, approval workflows, and commercial policies in an evolving environment. Sound commercial judgment and the ability to balance customer and seller needs with pricing discipline, revenue integrity, and business risk. Strong cross-functional communication skills, with the ability to influence effectively without formal authority and explain complex commercial concepts clearly. Experience using artificial intelligence (AI), automation, or workflow tools to reduce manual work and improve the quote-to-cash process is preferred. What you can expect: Partner with Enterprise Account Executives (AEs), Sales Managers, Finance, Legal, and Revenue Operations on complex, non-standard, and high-impact deals. Advise on deal structure, pricing, terms, discounting, approvals, amendments, renewals, co-terms, ramps, bundled products, and other commercial considerations. Review and execute deal submissions in Salesforce CPQ/Revenue Cloud, ensuring quotes and contracts are accurate, complete, and ready for approval and invoicing. Build the foundations of the Commercial Deal Desk, including intake processes, approval routing, discount governance, exception handling, service-level agreements (SLAs), and documentation. Create playbooks, training materials, office hours, and practical guidance that help sales teams navigate commercial processes and quoting tools. Identify opportunities to improve workflows through automation, AI tooling, and CPQ configuration, while partnering with technical teams to implement scalable solutions. Use deal data and Key Performance Indicators (KPIs) to identify bottlenecks, improve deal quality, and recommend changes that support efficient, sustainable growth. UK-based roles only: The annual base salary for this role is between £60,000 GBP and £84,000 GBP, plus immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

About Karbon Karbon is the global leader in AI-powered practice management software for accounting firms. We provide an award-winning cloud platform that helps tens of thousands of accounting professionals work more efficiently and collaboratively every day. With customers in 40 countries, we have grown into a globally distributed team across the US, Australia, New Zealand, Canada, the United Kingdom, and the Philippines. We are well-funded, ranked #1 on G2, growing rapidly, and have a people-first culture that is recognized with Great Place To Work® certification and on Fortune magazine's Best Small Workplaces™ List. As an Onboarding Support Specialist , you'll play a critical role in ensuring customer data, configurations, and operational setup are accurate, complete, and delivered on time during onboarding and ongoing lifecycle events. This is a detail-driven, execution-focused role that supports Sales, Customer Success, and Services by keeping customer systems clean, reliable, and ready for success. You'll work behind the scenes to manage data imports, account setup, reporting requests, and operational tasks that directly impact customer experience and internal efficiency. About the Role Consolidate, import, and QA customer data during onboarding and lifecycle events. Create, configure, and maintain customer templates and system setups. Manage and prioritize inbound requests, updating ticketing systems and stakeholders on progress and completion. Complete customer and project account setup, tracking status and ensuring accuracy across systems. Assist with customer reporting requests, consolidating and preparing final reports for upload into various platforms. Verify and validate customer information during offboarding and ensure proper data removal from systems. Support Sales, Customer Success, and Services teams with contact management and operational requests. Assist with preparation for customer business reviews and follow up on customer survey requests. Support the creation and maintenance of customer education and enablement content. Leverage AI-assisted tools to support data validation, documentation, and repetitive operational tasks to improve accuracy and efficiency. Contribute to ad hoc projects and initiatives aligned with Karbon's business objectives. About You! 1+ year of relevant work experience in operations, onboarding, customer support, or client services. 1–2 years of customer service experience, with comfort supporting customers and internal stakeholders. Experience in B2B account management, client services, or a comparable role preferred. Strong attention to detail with the ability to work through complex, process-driven tasks accurately. Solid project and task management skills with the ability to prioritize competing requests. Ability to translate complex issues into clear, actionable recommendations—both written and verbal. Highly motivated, self-directed, and comfortable working independently. Advanced proficiency in Google Workspace and Microsoft Office, especially Excel. Basic familiarity with internet technologies (HTML, FTP, cookies, web beacons, etc.). Bachelor's degree in Information Technology or related field preferred, or equivalent experience. Why Work at Karbon? Industry-leading benefits package including medical, dental, and vision insurance for you and up to three eligible dependents. Also: Work-from-home allowance Rice subsidy Meal allowance per working day Laundry allowance 15 paid time off days per year (which includes 5 Karbon Days per year) 7 Sick leave days per year Internet and work-from-home subsidy Discretionary bonus program Work with (and learn from) a very experienced team Be part of a startup team that will continue to grow around you Flexible approach to work environment (we believe in trust and autonomy) A culture of open communication, consistent feedback, and full transparency into company results, metrics, and financial position Please be aware that Karbon will only contact you via email from our domain, karbonhq.com. If you receive an email from any other domain, please do not click any of those links. Karbon embraces diversity and inclusion, aligning with our values as a business. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single criteria. If you've made it this far in the job description but your past experience doesn't perfectly align, we do encourage you to still apply. You could still be the right person for the role! We recruit and reward people based on capability and performance. We don't discriminate based on race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, physical or cognitive ability, and other diversity dimensions that may hinder inclusion in the organization. Generally, if you are a good person, we want to talk to you. If there are any adjustments or accommodations that we can make to assist you during the recruitment process, and your journey at Karbon, contact us at people.support@karbonhq.com for a confidential discussion. At this time, we request that agency referrals are not submitted for this position. We appreciate your understanding and encourage direct applications from interested candidates. Thank you!

Reports to: Manager, Channel Account Management Location: Remote US Compensation Range: $90,000 base with on target earnings at $150,000, plus equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses - not just the 1% - with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 5M+ endpoints and 14M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. What You'll Do: You know how to turn partner relationships into durable growth. In this role, you will help drive expansion, retention, and long-term partner loyalty by showing up as a trusted advisor who understands what partners need to succeed with Huntress. You are outcome-obsessed in the way that matters here. You care about net dollar retention, gross dollar retention, partner satisfaction, and whether your work actually helps partners deliver stronger cybersecurity outcomes to their customers. As a Channel Account Manager, you will build trust across multiple contacts inside each partner account and create value that reflects Give More Than We Take. You will use candor to guide direct, useful conversations about opportunities, risks, and next steps. This is a high-impact, high-visibility individual contributor role where success comes from staying close to your partners, spotting room to grow, and following through. Responsibilities: Achieve and exceed quota based on expansion performance and renewal outcomes. Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty. Build and maintain strong relationships with multiple stakeholders across assigned partner organizations. Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners. Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment. What You Bring to the Team: 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below. Strong knowledge of the MSP space, preferably in the cybersecurity industry. Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities. A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes. A strong bias to action and the ability to get things done efficiently and effectively. Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com. Please note that non-accommodation requests to this inbox will not receive a response. If you have questions about your personal data privacy at Huntress, please visit our privacy page . #BI-Remote

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for an exceptional content marketing talent to drive content strategy and execution for our high-growth, market-leading enterprise cloud software platform for life sciences. This role will create thought leadership, product-level, and customer content in close collaboration with global marketing, strategy, and sales teams to deliver impactful, high-quality content across channels and audiences. The successful candidate is an exceptional writer, strategic thinker, and project manager with a knack for breaking down complex topics into compelling, digestible content and experiences. Working closely with key partners across marketing, this individual will play a critical role in helping us drive brand awareness, affinity, and conversion through the strategic use of content and messaging. Partner with subject matter experts to develop original content in a variety of formats, from blog posts and articles to white papers, infographics, videos, and more Drive content strategy and maximize the value and reach of our content assets by building multi-channel libraries that are SEO/GEO-optimized for discovery and engagement Build and execute content strategies that support and amplify our short- and long-term marketing initiatives and campaigns Collaborate closely with product marketing, customer marketing, and field marketing to map, optimize, and execute content across the buyer journey Be a steward of best practices in messaging, grammar, writing, and style Measure and report on content performance; optimize based on results Contribute to standards, processes, and tools to drive greater efficiencies in how we work and operate as a cross-functional team Stay on top of content marketing trends and bring new ideas for us to explore and test 5+ years of content marketing and/or product marketing experience in B2B tech/enterprise software space Demonstrated success leading, supporting, and executing integrated content strategy across the customer journey Strong portfolio of published work that demonstrates exceptional writing skills and ability to translate complex messaging into si

Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Winter 2026 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com . As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do. About the Role Language Requirements: We prefer the hire to be Tri-Lingual with English, Spanish and Portuguese. English and Spanish are required. As a Senior Sales/Solutions Engineer at Amplitude, you'll be the technical quarterback for our most strategic opportunities in Northeast. You'll partner with Account Executives to win complex, multi-stakeholder deals by translating product capabilities into business outcomes that matter to Product, Marketing, and Analytics leaders. You'll lead technical discovery, architect custom proof-of-concept implementations, and serve as a trusted advisor to prospects navigating their digital analytics strategy. Your technical credibility and business acumen will directly influence the annual pipeline. What You'll Do Deal Execution (70% of time) Lead technical evaluation phases for deals ranging from 100K to 1M+ ARR Conduct deep discovery to map prospect workflows, tech stack dependencies, and decision criteria to Amplitude's differentiation Design and execute hands-on proof-of-concepts that prove value within the prospect's actual data and use cases Handle technical objections related to data architecture, privacy/compliance, and integration complexity Present to C-level executives and translate technical capabilities into ROI narratives Internal Collaboration (20% of time) Partner with Product Management to communicate feature gaps and customer requirements that affect deal velocity Work with Customer Success to ensure smooth handoffs and technical alignment during implementation Mentor junior SEs on technical positioning and demo best practices Thought Leadership (10% of time) Contribute to our competitive intelligence on tools like Google Analytics 4, Adobe Analytics, and Mixpanel Develop reusable demo assets, technical content, and proof-of-concept frameworks for the broader SE team What We're Looking For Required 5+ years in software pre-sales (SE, Sales Consulting, or technical Account Management roles) Language Requirements: Tri-Lingual is preferred with English, Spanish and Portuguese. English and Spanish are required. You must be comfortable speaking to nuanced technical concepts and be a self-learner (examples include: Python, SQL, hyperscaler integrations, APIs, R) Hands-on SQL experience: you can write joins, aggregations, and window functions to analyze behavioral data Track record of closing technical evaluations in competitive enterprise deals Comfort presenting technical concepts to both engineers and business stakeholders Strongly Preferred 2+ years working specifically with product analytics, experimentation platforms, or customer data platforms Experience with event-based data models and understanding of tracking implementations Familiarity with BI tools (Tableau, Looker, Power BI) and how analytics platforms integrate with them Previous work in SaaS companies selling to Product, Growth, or Marketing teams Understanding of regional data and data privacy implications for analytics tools What Success Looks Like First 90 days: Ramp on Amplitude's platform, complete 3+ customer-facing demos, and contribute to 2 proof-of-concepts First year: Influence closed-won ARR, maintain 70%+ technical win rate, and develop 2 reusable assets for the team Why This Role Matters Solutions Engineers are force multipliers at Amplitude. The deals you win don't just hit quota: they prove that product analytics drives measurable business outcomes for enterprises navigating digital transformation. You'll have direct visibility into our product roadmap, executive strategy discussions, and the ability to shape how we compete in the Toronto market. About Amplitude Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 3,500 customers, including Atlassian, NBCUniversal, Jersey Mike's, Decathlon, and Rocket Companies, rely on Amplitude to gain self-service visibility into the entire customer journey. Our Values: Humility No ego: We operate from a place of empathy & openness and seek to understand many points of view. Listen to understand. Invite help to increase impact. Recognize others' strengths. Ownership We take the initiative to solve problems that drive our shared company success. Solve root problems, not symptoms. Define success as Company → Team → Self. Follow through to ensure last-mile execution. Growth Mindset We're tenacious in the face of challenges and seek input in order to grow ourselves and others. Experiment boldly. Seek and act on feedback. Lean into discomfort. Customer Centricity We put the customer at the center of everything we do. Talk to customers. Understand customers' needs. Focus on customer outcomes. #LI-GF1 #LI-Remote Our values: At Amplitude, our values guide how we show up for one another and for our customers: Humility: We operate from a place of empathy and openness, seeking to understand many points of view. Ownership: We take the initiative to solve problems that drive our shared company success. Growth Mindset: We're tenacious in the face of challenges and seek feedback in order to grow ourselves and others. Customer Centricity: We put the customer at the center of everything we do and are deeply committed to their success. We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers. Some of our benefit programs include: Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually Flexible time off, ​p​aid holidays, and more Generous stipends to spend on what matters most to you, whether that's wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions Employee Stock Purchase Program​ (ESPP) Other fun facts about Amplitude: Our customers love us! They've said we're the #1 product analytics solution for 23 quarters in a row on G2. We care a lot about product innovation. We've made significant investments in talent and infrastructure to build the most powerful AI analytics platform on the market. We invest in our people. We offer mentorship programs, management training, and wellness initiatives. We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. We're a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo. Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom. By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice .

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. You will expand TRM's strategic access across the APAC financial institution ecosystem. This is a senior individual contributor role, designed for someone who already has deep credibility and trusted relationships across banks, and financial institutions. You are not being hired to build a network from scratch. You are being hired to activate a network you have already earned. This is not a traditional closing-quota sales role. Your mandate is to open senior-level conversations, multi-thread strategic accounts, create qualified enterprise opportunities, and help TRM become part of the most important digital asset, financial crime, and compliance conversations happening inside major financial institutions. What You'll Do Open senior-level access at priority APAC financial institutions by activating a network you have already built. Build multi-threaded relationships across the stakeholders who shape digital asset strategy, financial crime programs, compliance priorities, investigations, risk, and innovation. Help TRM earn a seat in the most important conversations happening inside strategic financial institutions Identify and pursue high-value enterprise and partnership opportunities with banks and other financial institutions. Represent TRM externally at conferences, executive forums, practitioner communities, and industry events, turning public presence and private conversations into qualified opportunities. Partner closely with Sales, Product, Marketing, and Policy to turn strategic access into qualified customer opportunities, market insight, and long-term competitive advantage. Close the loop between field signal and internal strategy by feeding customer insights, buying dynamics, objections, and market intelligence back into TRM's product and GTM teams. What We're Looking For Deep, credible network across APAC financial institutions, ideally from having been head of digital assets at a bank, or from operating at a crypto infrastructure firm Comfortable being customer-facing and public-facing: conferences, panels, thought leadership Track record of turning relationships into real pipeline, not just introductions Already uses AI day-to-day for research, prospecting, and pipeline management, with a concrete workflow to point to Hard Requirements Based in Singapore, remote Willing to travel 30-40% for conferences and in-person account work Direct experience with financial institutions or crypto-native infrastructure companies serving them in APAC Application Instructions If you're interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your qualifications for the role. If you send your resume directly to someone at TRM, we can't guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure you're considered. What to Expect From Our Interview Process Our process is designed to understand how you think, solve problems, and deliver impact, while giving you the opportunity to evaluate TRM. Most interview processes include a case study, AI skills assessment, and Leadership Principles interview. Recruiter Intro: Explore your experience, motivations, and alignment with the role. Hiring Manager: Dive deeper into your relevant experience, skills, and impact. First Round: Typically 1–2 interviews focused on the skills most critical to the role. Final Round: Meet some of the people you'd be working with. This is usually a panel-style session where we go deeper on your craft, problem-solving, and alignment with TRM. References: We'll speak with former colleagues who can provide perspective on your work and impact. Offer: If it's a mutual fit, your recruiter will walk you through your offer and answer your questions. Welcome to TRM: Once you sign, we'll get you ready for your first day and onboarding. Your recruiter will share your specific interview plan and preparation guidance along the way. Learn more about interviewing at TRM Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves quickly. We are a high velocity, high ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly as we experiment and iterate Work that often requires operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires comfort navigating ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. At the same time, many people find this work deeply rewarding. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Learn more about Interviewing at TRM AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Leadership Principles We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you're excited by TRM's mission but don't check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Learn more about building tools for defenders . Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy . We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com . To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form . Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Learn More : Company Values | Interviewing | FAQs

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Senior Director, Data and Product Management What You Will Be Doing Own the product strategy, roadmap, and outcomes for ChargePoint's fleet software platforms — including ViriCiti (telematics and fleet management) and new platforms being developed for truck fleets and autonomous vehicle operators. Drive the evolution of existing platforms: identify gaps in the current customer experience, prioritize improvements, and ensure the platform continues to meet the needs of today's fleet operators while scaling for future growth. Define and build net-new software products for emerging fleet segments, including purpose-built solutions for commercial truck charging management and autonomous vehicle fleet operations. Translate customer needs, market trends, and business priorities into clear product requirements, user stories, and success metrics — working closely with engineering and design to ship high-quality software. Partner with cross-functional teams including sales, marketing, customer success, and data science to align on market opportunities, support go-to-market execution, and drive adoption of fleet software solutions. Engage directly with fleet customers and prospects to deeply understand their workflows, pain points, and evolving software needs — bringing the voice of the customer into every product decision. Communicate product vision, progress, and trade-offs clearly to a wide array of stakeholders, from engineering teams to executive leadership. What You Will Bring to ChargePoint ChargePoint is seeking a Staff Product Manager, Fleet Software to own the software product strategy and roadmap for our fleet vertical. Reporting to the Senior Director, Product, you will be responsible for the full lifecycle of ChargePoint's fleet software platforms in North America and Europe — from maintaining and evolving our existing solutions such as ViriCiti to defining and building new platforms for emerging segments including truck and autonomous vehicle fleets. This is an individual contributor role in which you will operate as a hands-on product leader, partnering closely with engineering, design, data, and go-to-market teams to ship software that fleet operators love. Requirements 12 years of product management experience, with a strong focus on software products — ideally in fleet management, telematics, mobility, energy management, or adjacent SaaS platforms. Demonstrated ability to manage and evolve existing software platforms while simultaneously defining new products from the ground up. Experience working with fleet operators, commercial vehicle customers, or logistics companies preferred Strong technical fluency — able to engage meaningfully with engineering teams on software architecture, APIs, and data pipelines without needing to write code. Customer-obsessed and data-driven, with experience translating qualitative customer insight and quantitative data into prioritized product decisions. Intellectually curious, analytical, creative, collaborative, and a strategic thinker who can work effectively as an individual contributor in a matrixed organization. Strong communication skills — able to translate complex technical and commercial concepts into clear, structured narratives for diverse stakeholders. Based in North America Location North America - Remote The base salary range for this role is $178,500 – $241,500 per year. In addition, this position is eligible for a new hire RSU grant and annual merit-based RSU grants. The company offers a comprehensive benefits package including health, dental, and vision insurance; 401(k); paid time off; parental leave; life and disability insurance; and wellness resources. Compensation may be adjusted based on work location. We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at accommodations@chargepoint.com . ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist , NPR , TED , and The Washington Post . We are one of Time100's Most Influential Companies of 2026. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do . If they resonate, this could be a great fit! Reports to: Vice President, Partnerships Level: Director (we are open to hiring at Senior Director level for more experienced candidates) Role overview GiveDirectly intends to transfer $10B by 2035 while building a resilient, durable cash-first movement in the aid sector. To reach this milestone, we have brought all fundraising efforts under one leadership, to enable better coordination and optimisation of fundraising streams and operations over time. This unified approach is building a high-performance fundraising team that identifies and secures high-quality leads, while standardizing revenue operations and knowledge-sharing across all verticals, enabling a better donor experience and securing long-term funding to achieve our goals of eliminating extreme poverty and responding better in crisis. The Director/Senior Director, Revenue Operations will own the operating backbone of the Fundraising function: the data, systems, and processes that let Partnerships, Philanthropy, Individual Giving, and Special Projects run at scale. As we grow our Emergency Cash and US work alongside our work on ending extreme poverty, the candidate will also help ensure fundraising strategies are complementary rather than competing. This is a BizOps-first role. You will build the pipeline infrastructure, KPI architecture, and operating rhythms that make Fundraising's growth predictable and measurable, and you will represent Fundraising to Finance, Compliance, Grants Management, and the People team. Alongside this, the role carries a chief-of-staff dimension: partnering with the Vice President of Partnership on strategic priorities, high-stakes internal and external communications, and organizational change management, so the VP's time is focused on the highest-impact work. Depending on the skills and interests of the person we hire, this role may grow to manage a team of 3-5, covering some combination of: fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management. Reflecting our "Team Next" value and commitment to organizational excellence, this person will drive cross-functional collaboration to ensure fundraising operations scale seamlessly alongside our global growth. Key responsibilities Own Fundraising's revenue operations: data, systems, and process (primary focus) Build and own the strategic data and systems architecture for Fundraising: pipeline tracking, annual and in-year forecasting, and reporting infrastructure (e.g. Salesforce) that gives every vertical a single, trustworthy source of truth. Define, standardize, and own tracking of fit-for-purpose Fundraising KPIs, aligned to Board reporting needs and the team's long-term strategic direction. Partner with counterparts on Fundraising Data and Tech to prioritize, execute, and approve projects that serve both functions. Design and institutionalize the operating rhythms of the Fundraising function: pipeline reviews, QBRs, reporting cadences, and the processes that turn strategy into consistent execution. Develop revenue systems and processes alongside the Finance, Fundraising and Donor Experience teams that support scalable growth, protect donor journeys, and ensure capital moves securely and efficiently through the organization. Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, monthly/annual close handoff, or audit support. Own workforce and capacity planning for Fundraising in partnership with the VP: role scoping, hiring prioritization, and structural improvements as the team scales. Build and lead a team as the function matures As the role grows, manage a team of 3-5 covering fundraising tech and data (e.g. Salesforce), donor experience, and knowledge management, setting priorities, coaching, and ensuring quality across each area. Set clear ownership and operating cadences across the team so each workstream (tech and data, donor experience, knowledge management) has a defined remit and reduces duplicated effort across Fundraising verticals. Act as the go-to liaison between Fundraising and other functions Maintain a comprehensive view of Fundraising needs across all verticals and sub-teams, and act as the single point of contact for Grants Management, Finance, and Compliance on run-rate donor management processes. Represent Fundraising's operational needs to the People team, Legal, and other functions as cross-functional systems and initiatives are designed and launched. Partner with the VP on strategy and organizational effectiveness (chief-of-staff functions) Collaborate with the Vice President to refine the unit's strategy, manage organizational change, and lead internal communications. Streamline decision-making, manage priorities, and provide strategic counsel to maximize the VP's focus and effectiveness on high-impact work. Prepare briefing materials and executive-level communications for senior leadership and Board audiences as needed. Lead on cross-fundraising initiatives and priorities Address broader organizational priorities as needed, including high-level donor stewardship coordination, cross-functional system launches, flexible workforce planning, or market expansion initiatives. This role would suit somebody who is comfortable working in a fast-paced environment, who is energized by building systems and structure out of ambiguity, and who enjoys pulling together disparate workstreams into a cohesive, impactful strategy. It's a strong fit for someone with a business operations, revenue operations, or chief-of-staff background who wants a role weighted toward building and owning systems (and, over time, building a team) rather than one focused primarily on executive support. What we're looking for 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization. Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure that multiple teams rely on. Strong analytical operator: comfortable structuring ambiguity, setting priorities, and using data to drive decisions. An advanced degree (e.g. MBA) is a plus, not a requirement. Proven track record managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line. Experience managing people or workstreams, with the ability to scope roles and structure as a function grows; direct people management experience is a plus given this role may build and lead a team of 3-5. Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials. Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence. Bonus Experience working with institutional donors or fundraising teams in Africa. Experience standing up a BizOps or RevOps function from scratch, including building out a team across tech and data, donor experience, and knowledge management. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy here . Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income. For Director level: United States Base Salary: $134,400 Bonus at Target Performance: 15% (~$20,160, with potential for upside. At the referenced 1.17× performance multiplier: ~$23,587) Estimated Total Compensation at Target: $154,560+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $106,280 Bonus at Target Performance: 15% (~$15,942, with potential for upside. At the referenced 1.17× performance multiplier: ~$18,652) Estimated Total Compensation at Target: $122,222+ Annual Benefits Stipend: $21,393 For Senior Director level: United States Base Salary: $166,980 Bonus at Target Performance: 15% (~$25,047, with potential for upside. At the referenced 1.17× performance multiplier: ~$29,305) Estimated Total Compensation at Target: $192,027+ Annual Benefits Stipend: $21,393 Kenya Base Salary: $137,910 Bonus at Target Performance: 15% (~$20,687, with potential for upside. At the referenced 1.17× performance multiplier: ~$24,203) Estimated Total Compensation at Target: ~$158,597+ Annual Benefits Stipend: $21,393 This role is fully remote, so if you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of "zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation." and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject "Accommodation Needed". We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

What Makes Cloudbeds Unique At Cloudbeds , we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started. How You'll Make an Impact As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts. Our Customer Recovery Team Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization. What You Bring to the Team • Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches • Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts • Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust • Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization • Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements • Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams • Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce What Sets You Up for Success • 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS • At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows • Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails • Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving • Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation • Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority Bonus Skills to Stand Out • Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models) • Fluency in Spanish and English • Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Cloudbeds Awards : Winner – Hotel Management Software | HotelTechAwards (2026) Overall 10 Best Places to Work | HotelTechAwards (2026) Overall Top 10 Hotelier's Choice | HotelTechAwards (2026) Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026) Most Loved Workplace® Certified (2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements Fully Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling, and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. Scope out potential applications in new industries and expand our AI solutions across different sectors globally. Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. Experience in product development, delivery, and change management Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. A proven track record of taking ownership of complex, ambiguous projects and delivering results. Adaptability to work across different customer environments, industries, and technical use cases. Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Brazil, with a preference of Sao Paolo. Expect regular travel for customer onsite. Fluency in English and Portuguese and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Company Description At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Why join us? Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Job Description This role sits at the intersection of Customer Success, operations, and special projects for PMS (Practice Management Systems) — the software Docplanner clinics use to manage their agenda, EHR, invoicing, and patient records. This spans the third-party PMSs Docplanner has acquired or integrated with: Feegow in Brazil, Clinic Cloud in Spain, GIPO in Italy, MyDr in Poland. As PMS expands across products, clinic setups, and markets, we are looking for someone who can bring structure to a complex, fast-moving space: shaping how we onboard, engage, and retain PMS customers, driving down early and preventable churn, and helping define the processes, metrics, and ways of working that let local teams operate consistently at global scale. It's a strategic but highly hands-on role, ideal for someone who enjoys navigating ambiguity across local vs. global priorities, product vs. GTM alignment, and multiple PMS products and markets, while building scalable operations from the ground up. How will you make an impact? Own and evolve the PMS Customer Success operating model — onboarding, engagement, retention, and churn prevention — across all PMS products and markets (Feegow, Clinic Cloud, GIPO, MyDr, and others as the portfolio evolves). Drive the onboarding process revamp across PMS products, building on templates in specific markets and rolling it out across acquired companies. Own the early-churn initiative: the three-tier touchpoint model (post-onboarding, farming scoring, preventive churn), pushing it from manual/ticket-based execution toward CRM automation, as we progressively migrate CRM processes from Hubspot to Salesforce. Build the performance layer for PMS CS: KPIs, dashboards, and cohort views across onboarding quality, farming/retention scores, and preventive churn — partnering with BI, CRM/Ops, and the Retention team. Standardize local-team governance and ways of working across markets, closing the gap between how countries currently run PMS CS and a consistent, data-driven global model. Help translate product priorities into actionable local execution and surfacing local realities back to product/global. Track performance of PMS CS initiatives, monitoring spend and flagging risk proactively. Contribute to broader Clinics/Enterprise Customer Success strategic projects as the function evolves. Qualifications What will help you thrive? Has solid experience in project management, program management, customer success, or operations in a complex, multi-product/multi-market business. Brings prior exposure to at least one of SaaS, healthcare, or B2B operations; experience across two is a strong plus. Understands core Customer Success topics — onboarding, retention/farming, churn prevention, and customer journeys. Is very proficient working with data: defining KPIs and translating business needs into reporting and dashboard requirements, comfortable partnering closely with BI. Has experience working across multiple markets or in global/local operating models, and can translate global priorities into local execution and back. Has hands-on experience with CRM tools such as Salesforce or HubSpot, and understands how customer/product-usage data supports operational decisions. Is highly hands-on, resourceful, and comfortable operating in ambiguity across several products and markets at once. Knows how to coordinate across multiple stakeholders and functions — product, local CS/country leadership, BI, retention — without relying on formal authority. Communicates clearly, builds trust quickly, and can navigate a complex, multi-market stakeholder landscape. Combines strategic thinking with a strong execution mindset, favoring problem-solving and iterative progress over theoretical frameworks detached from business reality. Fluent English is a must; Spanish or Portuguese is a strong plus given the concentration of PMS markets. What to Expect from Our Hiring Process We like to keep things transparent and efficient! Here's what the process usually looks like (though it might vary slightly depending on the role): 1️⃣ Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation. 2️⃣TestGorilla – (SHL numerical reasoning assessment). 3️⃣Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with and your potential manager ( Valentina Nannini) in this role . Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too. 4️⃣ Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You'll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings. 5️⃣ Additional/ Final Interview (Optional) – A final conversation with another peer from our Global Team. 6️⃣ References & Offer! Why You'll Love It Here Global Benefits – No matter where you are, you'll have access to: Healthcare insurance – so you can focus on what matters. Wellness that works for you – from gym memberships to mental health support, we've got you covered. Time off that counts – whether it's a vacation, your birthday, or just a day to recharge, we believe in balance. Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. Career Growth – We're growing, and so can you! You'll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects. A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment. ⏳ Flexibility That Works for You – Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. What We Believe In At Docplanner, our values guide everything we do: Focus on results – we're here to make an impact. Think like an owner – take responsibility, drive outcomes. ✂️ Keep it simple, keep it lean – smart solutions over complexity. Be respectful and radically honest – openness builds trust. Learn and be curious – growth is part of the job. Don't just take our word for it—check out our Glassdoor to hear what our people say! _ We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Territory Channel Manager - Central What You Will Be Doing The Territory Channel Manager – Central is responsible for driving revenue growth and market expansion through ChargePoint's reseller and distribution partner network. This role focuses on building, enabling, and managing high-performing channel partnerships to accelerate adoption of EV charging solutions across the Central region. You will serve as the primary point of contact for partners, ensuring they are equipped with the tools, training, and support needed to succeed. This role requires strong collaboration with internal sales, marketing, and technical teams to deliver a consistent and effective partner experience. What You Will Bring to ChargePoint Build and develop a network of reseller and distribution partners aligned with business goals Lead partner onboarding and deliver training on EV charging products, value propositions, and sales strategies Manage and strengthen partner relationships, proactively identifying growth opportunities and resolving issues Enable partners with sales tools, marketing assets, and technical resources to drive performance Set performance targets, track partner progress, and implement strategies to achieve sales goals Apply market and competitive insights to identify new opportunities for growth and expansion Collaborate cross-functionally to align partner initiatives and improve overall partner experience Requirements Bachelor's degree in Business, Sales, Marketing, or related field 8+ years of experience in channel management, partner management, or business development Experience in EV charging or related technology industries Proven track record of meeting or exceeding sales targets Strong communication, negotiation, and stakeholder management skills Preferred Skills MBA or advanced degree Experience working with reseller and distribution channel models Familiarity with CRM and sales tracking tools Ability to operate effectively in fast-paced, cross-functional environments Knowledge of EV charging market trends and competitive landscape Location Remote (Chicago area or similar) ChargePoint is committed to fair and equitable compensation practices. The targeted US salary range for roles at this operating level is $112,500 to $172,500. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at accommodations@chargepoint.com . ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.