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What Makes Cloudbeds Unique At Cloudbeds , we're not just building software, we're transforming hospitality. Our platform powers hotels across 150 countries, processing billions in bookings annually. From boutique properties to large hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've continually been recognized for excellence, most recently earning top honors at the 2026 HotelTechAwards for Best Hotel Management Software and landing on Deloitte's Technology Fast 500 again, but we're just getting started. How You'll Make an Impact As Manager, Customer Recovery, you own the retention engine and critical recovery motions that turn high-risk accounts into long-term brand advocates. You lead a specialized team of Customer Recovery Coaches who sit at the vital intersection of customer retention, risk mitigation, and product success. You will scale our Intelligent Recovery Motion and oversee the Fire-Team concept, a cross-functional, executive-level intervention designed to deliver decisive issue resolution during critical retention moments. As a leader, you understand that technology should handle administrative drag so your team can focus on customer connection and meaningful interactions. Your job is to turn reactive support into proactive rescue operations, using data and systemic feedback loops to ensure Cloudbeds remains central to our customers' business success. This is a player-coach role, leading a high-performing team of Customer Recovery Coaches while overseeing critical recovery operations across mid-market and SMB accounts. Our Customer Recovery Team Our Customer Recovery Team is dedicated to rescuing at-risk accounts and transforming customer frustration into long-term loyalty. Serving as trusted internal consultants and single points of contact for customers at critical moments in the Customer Journey, Recovery Coaches mobilize cross-functional response teams to swiftly eliminate customer friction. This is a team of problem-solvers - regardless of what led the customer to the Recovery team, they always focus on a few key goals: prevent churn, take unhappy customers and get them back on track, and identify key customer experience friction points to drive continuous improvement across the organization. What You Bring to the Team • Lead, coach, and develop a specialized team of Customer Recovery Coaches, running regular 1:1s, risk portfolio reviews, and clear performance expectations, while hiring, onboarding, and continuously upskilling new Recovery Coaches • Set the operating rhythm for the Customer Recovery motion: risk queue triage, Fire-Team mobilizations, post-sales friction resolution, executive escalation tracking, and weekly retention forecasts • Oversee and optimize the Fire-Team motion as an executive escalation owner, helping coaches mobilize cross-functional stakeholders across Product, Engineering, Support, and Sales to restore trust • Ensure the team effectively triages high-impact queues of at-risk customers, driving proactive rescue and structured save motions, and guide the team in executing Rapid Wins that prioritize immediate operational stabilization • Own and execute the "Recovery Becomes Prevention" feedback loop, treating cancellation requests and severe risk as systemic failures and transforming root-cause insights into actionable product and process improvements • Partner closely with Product, Engineering, Onboarding, and Customer Support leadership to eliminate recurring operational blockers and friction points that deplete customers and internal teams • Champion "Standardize the repeatable, personalize the meaningful" by working with CS Ops to implement AI-driven tooling, automated risk detection, and clean CRM reporting in Salesforce What Sets You Up for Success • 5+ years of experience in Customer Success, Retention, CS Ops, or Post-Sales Operations in B2B SaaS • At least 2 years of direct people management or proven lead experience managing high-stakes customer retention workflows • Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails • Exceptional emotional intelligence and proven capability in executive-level de-escalation, trust building, and high-impact problem solving • Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation • Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority Bonus Skills to Stand Out • Deep experience managing customer recovery or retention motions across SMB, mid-market, enterprise, or multi-property hospitality clients (management companies, branded clusters, or franchise models) • Fluency in Spanish and English • Familiarity with Salesforce, Zendesk, or advanced CS risk-analytics tooling Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship. At this time, Cloudbeds is unable to provide sponsorship for work visas. What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality. We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world-class designers, hoteliers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Cloudbeds Awards : Winner – Hotel Management Software | HotelTechAwards (2026) Overall 10 Best Places to Work | HotelTechAwards (2026) Overall Top 10 Hotelier's Choice | HotelTechAwards (2026) Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards (2026) Most Loved Workplace® Certified (2024) Deloitte Technology Fast 500 (2024) Discover our Benefits: Remote First, Remote Always PTO in accordance with local labor requirements Fully Paid Parental Leave Home office stipend based on country of residency Professional development courses in Cloudbeds University Access to professional development, including manager training, upskilling, and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com . Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications. #LI-REMOTE

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be. No two days are the same, but as a Deployment Strategist you can expect to: Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents. Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close. Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team. Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life. Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact. Scope out potential applications in new industries and expand our AI solutions across different sectors globally. Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap. Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers. Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes. Requirements 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred. Experience in product development, delivery, and change management Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners. Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams. Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions. A proven track record of taking ownership of complex, ambiguous projects and delivering results. Adaptability to work across different customer environments, industries, and technical use cases. Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks. Ability to creatively map enterprise use cases and workflows to AI systems Location This role is remote-first, so it can be executed from anywhere in Brazil, with a preference of Sao Paolo. Expect regular travel for customer onsite. Fluency in English and Portuguese and a deep understanding of the regional and cultural nuances is required. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Company Description At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Why join us? Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Job Description This role sits at the intersection of Customer Success, operations, and special projects for PMS (Practice Management Systems) — the software Docplanner clinics use to manage their agenda, EHR, invoicing, and patient records. This spans the third-party PMSs Docplanner has acquired or integrated with: Feegow in Brazil, Clinic Cloud in Spain, GIPO in Italy, MyDr in Poland. As PMS expands across products, clinic setups, and markets, we are looking for someone who can bring structure to a complex, fast-moving space: shaping how we onboard, engage, and retain PMS customers, driving down early and preventable churn, and helping define the processes, metrics, and ways of working that let local teams operate consistently at global scale. It's a strategic but highly hands-on role, ideal for someone who enjoys navigating ambiguity across local vs. global priorities, product vs. GTM alignment, and multiple PMS products and markets, while building scalable operations from the ground up. How will you make an impact? Own and evolve the PMS Customer Success operating model — onboarding, engagement, retention, and churn prevention — across all PMS products and markets (Feegow, Clinic Cloud, GIPO, MyDr, and others as the portfolio evolves). Drive the onboarding process revamp across PMS products, building on templates in specific markets and rolling it out across acquired companies. Own the early-churn initiative: the three-tier touchpoint model (post-onboarding, farming scoring, preventive churn), pushing it from manual/ticket-based execution toward CRM automation, as we progressively migrate CRM processes from Hubspot to Salesforce. Build the performance layer for PMS CS: KPIs, dashboards, and cohort views across onboarding quality, farming/retention scores, and preventive churn — partnering with BI, CRM/Ops, and the Retention team. Standardize local-team governance and ways of working across markets, closing the gap between how countries currently run PMS CS and a consistent, data-driven global model. Help translate product priorities into actionable local execution and surfacing local realities back to product/global. Track performance of PMS CS initiatives, monitoring spend and flagging risk proactively. Contribute to broader Clinics/Enterprise Customer Success strategic projects as the function evolves. Qualifications What will help you thrive? Has solid experience in project management, program management, customer success, or operations in a complex, multi-product/multi-market business. Brings prior exposure to at least one of SaaS, healthcare, or B2B operations; experience across two is a strong plus. Understands core Customer Success topics — onboarding, retention/farming, churn prevention, and customer journeys. Is very proficient working with data: defining KPIs and translating business needs into reporting and dashboard requirements, comfortable partnering closely with BI. Has experience working across multiple markets or in global/local operating models, and can translate global priorities into local execution and back. Has hands-on experience with CRM tools such as Salesforce or HubSpot, and understands how customer/product-usage data supports operational decisions. Is highly hands-on, resourceful, and comfortable operating in ambiguity across several products and markets at once. Knows how to coordinate across multiple stakeholders and functions — product, local CS/country leadership, BI, retention — without relying on formal authority. Communicates clearly, builds trust quickly, and can navigate a complex, multi-market stakeholder landscape. Combines strategic thinking with a strong execution mindset, favoring problem-solving and iterative progress over theoretical frameworks detached from business reality. Fluent English is a must; Spanish or Portuguese is a strong plus given the concentration of PMS markets. What to Expect from Our Hiring Process We like to keep things transparent and efficient! Here's what the process usually looks like (though it might vary slightly depending on the role): 1️⃣ Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation. 2️⃣TestGorilla – (SHL numerical reasoning assessment). 3️⃣Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with and your potential manager ( Valentina Nannini) in this role . Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too. 4️⃣ Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. You'll then walk us through your approach in a collaborative discussion with the hiring manager and the team to discuss your thoughts and findings. 5️⃣ Additional/ Final Interview (Optional) – A final conversation with another peer from our Global Team. 6️⃣ References & Offer! Why You'll Love It Here Global Benefits – No matter where you are, you'll have access to: Healthcare insurance – so you can focus on what matters. Wellness that works for you – from gym memberships to mental health support, we've got you covered. Time off that counts – whether it's a vacation, your birthday, or just a day to recharge, we believe in balance. Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. Career Growth – We're growing, and so can you! You'll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects. A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment. ⏳ Flexibility That Works for You – Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. What We Believe In At Docplanner, our values guide everything we do: Focus on results – we're here to make an impact. Think like an owner – take responsibility, drive outcomes. ✂️ Keep it simple, keep it lean – smart solutions over complexity. Be respectful and radically honest – openness builds trust. Learn and be curious – growth is part of the job. Don't just take our word for it—check out our Glassdoor to hear what our people say! _ We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Territory Channel Manager - Central What You Will Be Doing The Territory Channel Manager – Central is responsible for driving revenue growth and market expansion through ChargePoint's reseller and distribution partner network. This role focuses on building, enabling, and managing high-performing channel partnerships to accelerate adoption of EV charging solutions across the Central region. You will serve as the primary point of contact for partners, ensuring they are equipped with the tools, training, and support needed to succeed. This role requires strong collaboration with internal sales, marketing, and technical teams to deliver a consistent and effective partner experience. What You Will Bring to ChargePoint Build and develop a network of reseller and distribution partners aligned with business goals Lead partner onboarding and deliver training on EV charging products, value propositions, and sales strategies Manage and strengthen partner relationships, proactively identifying growth opportunities and resolving issues Enable partners with sales tools, marketing assets, and technical resources to drive performance Set performance targets, track partner progress, and implement strategies to achieve sales goals Apply market and competitive insights to identify new opportunities for growth and expansion Collaborate cross-functionally to align partner initiatives and improve overall partner experience Requirements Bachelor's degree in Business, Sales, Marketing, or related field 8+ years of experience in channel management, partner management, or business development Experience in EV charging or related technology industries Proven track record of meeting or exceeding sales targets Strong communication, negotiation, and stakeholder management skills Preferred Skills MBA or advanced degree Experience working with reseller and distribution channel models Familiarity with CRM and sales tracking tools Ability to operate effectively in fast-paced, cross-functional environments Knowledge of EV charging market trends and competitive landscape Location Remote (Chicago area or similar) ChargePoint is committed to fair and equitable compensation practices. The targeted US salary range for roles at this operating level is $112,500 to $172,500. This range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at accommodations@chargepoint.com . ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for an exceptional content marketing talent to drive content strategy and execution for our high-growth, market-leading enterprise cloud software platform for life sciences. This role will create thought leadership, product-level, and customer content in close collaboration with global marketing, strategy, and sales teams to deliver impactful, high-quality content across channels and audiences. The successful candidate is an exceptional writer, strategic thinker, and project manager with a knack for breaking down complex topics into compelling, digestible content and experiences. Working closely with key partners across marketing, this individual will play a critical role in helping us drive brand awareness, affinity, and conversion through the strategic use of content and messaging. Partner with subject matter experts to develop original content in a variety of formats, from blog posts and articles to white papers, infographics, videos, and more Drive content strategy and maximize the value and reach of our content assets by building multi-channel libraries that are SEO/GEO-optimized for discovery and engagement Build and execute content strategies that support and amplify our short- and long-term marketing initiatives and campaigns Collaborate closely with product marketing, customer marketing, and field marketing to map, optimize, and execute content across the buyer journey Be a steward of best practices in messaging, grammar, writing, and style Measure and report on content performance; optimize based on results Contribute to standards, processes, and tools to drive greater efficiencies in how we work and operate as a cross-functional team Stay on top of content marketing trends and bring new ideas for us to explore and test 5+ years of content marketing and/or product marketing experience in B2B tech/enterprise software space Demonstrated success leading, supporting, and executing integrated content strategy across the customer journey Strong portfolio of published work that demonstrates exceptional writing skills and ability to translate complex messaging into si

About Us With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality. Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market. At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us. Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come. Reports To Vice President of Sales, Commercial What You Will Be Doing We're looking for a driven and results-oriented Account Executive to accelerate growth by identifying, engaging, and securing new customers. In this role, you'll play a critical part in expanding our footprint across key industries by developing strategic relationships and turning prospects into long-term clients. You thrive in building pipeline from the ground up, navigating complex sales cycles, and closing high-impact deals. This is a role for someone who takes the initiative, enjoys opening new doors, and knows how to create value where others see barriers. You'll be supported by a cross-functional team, but you lead the charge, bringing our solutions to new markets and decision-makers. What You Will Bring to ChargePoint You bring a hunter mindset and a strong track record of closing enterprise or large commercial deals. You know how to uncover customer pain points, translate them into compelling business cases, and confidently engage C‑suite stakeholders. Your ability to manage complex sales processes, align internal resources, and execute with discipline will directly contribute to ChargePoint's continued growth and leadership in sustainable mobility. Requirements 8+ years of B2B sales experience with consistent quota attainment in enterprise or commercial markets Proven ability to prospect, build pipeline, and close complex, multi-stakeholder deals Strong executive communication skills with experience selling to C‑suite decision-makers Experience managing opportunities, forecasts, and pipelines in Salesforce (or similar CRM) Willingness to travel within the assigned territory for customer and partner engagement Preferred Skills Experience selling into fleet operations, energy/CRE, automotive, or adjacent industries Familiarity with EV solutions, energy infrastructure, or sustainability-focused technologies Experience supporting RFPs, RFQs, and enterprise procurement processes Understanding of energy policies, incentives, or funding programs (e.g., IRA, utility rebates) Experience collaborating with channel or partner-led go-to-market motions Location California (Northern California) ChargePoint is committed to fair and equitable compensation practices. The targeted US salary range for roles at this operating level is $106,000 to $150,000 range represents base salary and does not reflect equity, benefits or variable pay where applicable. Actual base salaries are based on several factors unique to each candidate, including but not limited to skill set, experience, certifications and specific work location. We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ChargePoint is committed to fostering an inclusive workplace that welcomes and supports all qualified individuals. In alignment with this commitment, we ensure that persons with disabilities are provided with reasonable accommodations throughout the employment process. If you need a reasonable accommodation to participate in the application or interview process, to perform essential job functions, or to access any other benefits and privileges of employment, please contact us at accommodations@chargepoint.com . ChargePoint is an equal opportunity employer. Applicants only - Recruiting agencies do not contact.

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. About the Role We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in New York, reporting to the Regional Director. You will be part of a global group of professionals passionate about delighting our customers, nurturing trusted partnerships, and sharing expertise to drive a secure, cloud-enabled digital future. By demonstrating the power and agility of cloud transformation, you will help cement our position as the world leader in cloud security. What you'll do (Role Expectations) Build relationships with important internal and customer stakeholders, including c-suite decision-makers Create a long-term account strategy aligned with customer goals Collaborate with internal teams to meet customer needs and contribute to comprehensive account planning Act as a trusted advisor by understanding client businesses and aligning technical solutions with their strategic goals Who You Are (Success Profile) You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We're Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving" 5+ years of full-cycle sales experience within the software or security industry Bachelor's degree or equivalent practical experience Progressive selling experience engaging with enterprise accounts and selling at the C-Level Residency in or willingness to commute within New York area Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving What Will Make You Stand Out (Preferred Qualifications) Established relationships with current and prospective customers and a deep understanding of how technology facilitates high-level business goals Proficiency in strategic sales planning with a proven track record of closing net new logos Experience meeting or exceeding sales targets while leveraging channel partnerships #LI-Remote #LI-EB1 Zscaler's salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $120,750—$172,500 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Reports To: Vice President, Product Management Location: Remote US Compensation: $260,000.00- $290,000.00 base, plus bonus and equity What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 14M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. What You'll Do: We are looking for an experienced product management leader to join our growing team. As a Director of Product Management at Huntress, you will be a "player-coach" responsible for discovering, developing, launching, and driving the success of our ITDR and ISPM products, and for providing overall leadership for those offerings, including two initial direct reports. These products will be a part of the Huntress Security Platform, serving SMB and mid-sized clients through MSP/MSSP and Reseller channels. This is a rare opportunity to scale something new in a well-established, well-funded, and dynamic company with a great culture. You will own the vision, goals, and (in partnership with other functions) execution of a SaaS offering (like other Huntress products) that keeps SMB and mid-market customers safe and secure online with cutting-edge capabilities currently only found in the largest enterprises. You will work very closely with the company founders, engineering leaders, support, sales, and marketing teams, as well as other Product Managers. To be successful in this position, you must possess a combination of strong business acumen and technical skills to bridge customer business requirements with trends in the threat landscape. You must be comfortable frequently interacting with customers, prospects, and industry analysts, and be able to articulate our value proposition. You also must have a proven track record of working closely with engineering teams and being able to clearly articulate business goals in technical terms. Responsibilities: Work with the product team and relevant stakeholders to set the ITDR and ISPM product vision and strategy, and clearly articulate the business value so that everyone understands where we are headed Work directly with a small team to discover, prototype, validate, and launch a substantial new capability (potentially an add-on product) that will enhance our existing offering Provide management, coaching, and leadership to product management staff working on ITDR and ISPM, and contribute to organizational improvement initiatives as part of the PM leadership team Analyze market trends and perform competitor analysis and research in order to drive strategy, as well as pricing and the product roadmap Demonstrate an ability to decipher and articulate potentially ambiguous client needs and mold them into successful, innovative solutions that surprise and delight the customer Work with designers, engineers, and architects to create detailed business requirements, epics, and user stories that will be used to shape product specifications and architecture Prioritize features by assessing their alignment with the broader product strategy and initiatives, as well as unmet market needs Participate as a key contributor in all phases of product development, from discovery to launch Drive and manage product roadmap and go-to-market strategy by working closely with marketing, sales, and executive leadership teams Collaborate with marketing and other key stakeholders to drive and execute product launches to market Derive feedback and insights from customers through face-to-face interaction and collaboration throughout the product development lifecycle Serve as the intermediary between engineering and senior leadership and other non-technical stakeholders, with the ability to break down and translate highly technical information into layman's terms and vice versa Drive high-level strategic initiatives and execution while possessing a willingness to dig into the weeds when necessary Work with design and engineering teams to produce mockups, wireframes, and eventual prototypes to assess the viability and strength of a new product or feature idea. Manage and drive results from user experience testing and gain crucial insights into how customers use (or don't use) the platform In partnership with product operations, provide product metrics, including conversion rate, churn rate, and monthly recurring revenue, etc., to track and analyze the success of the product strategy What You Bring To The Team: 8+ years of experience in a product management role with past responsibility for cloud-focused security products, ITDR, and/or ISPM products Demonstrated success driving longer-term vision and strategy that resulted in competitive outperformance Experience leading product innovation, feature ideation, delivery, and launch Experience working in an agile development environment using agile development tools Leverage excellent written and verbal communication skills to create epics and stories for engineering that align engineers with intended outcomes Experience with products delivered from AWS or other cloud environments Strong creative and critical thinking abilities Experience with G Suite (Google Docs, Google Sheets, Google Slides, Google Forms) What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

About the team OpenAI 's mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government (OAI4G) helps public-sector institutions understand, adopt, and deploy highly capable AI products in support of their missions. The team brings together Sales, Solutions, Partnerships, Technical Success, Legal, Security, Policy, Global Affairs, and other cross-functional partners to help governments use AI responsibly and effectively. As part of OAI4G's International Public Sector team, you will help public institutions in Australia and New Zealand (ANZ) and APAC translate frontier AI into secure, compliant, mission-aligned outcomes. We work across varied procurement, regulatory, security, sovereignty, and commercial environments, while maintaining a consistent commitment to safety, reliability, and public benefit. About the role We are seeking a senior Account Director (AD) to lead OpenAI's public-sector work across ANZ, with a wider remit to develop selected priority opportunities across APAC. ANZ will be the centre of gravity for the role: you will build trusted relationships with government leaders, develop and execute account strategies, create and close complex opportunities, and help customers move from initial interest to successful adoption. This is a full-cycle, highly cross-functional sales role that combines technical understanding, strategic vision, partnership management, and value-driven execution. You will work with senior government, operational, technical, procurement, policy, and security stakeholders to identify high-impact AI use cases and translate them into credible commercial and deployment pathways across the OpenAI Platform API and Codex and ChatGPT Enterprise. You will also be an accountable customer leader after signature, working alongside specialist delivery and technical teams to keep customer outcomes, milestones, adoption, risks, and executive alignment on track. The role requires excellent judgement, executive presence, local fluency, and the ability to move between strategy, discovery, capture, procurement, delivery governance, and relationship management without day-to-day direction. This role can be based in Sydney (Hybrid model, 3 days in office) or remotely from Canberra. In this role, you will Own a focused portfolio of ANZ public-sector accounts, while developing selected priority opportunities in APAC in line with OAI4G's international strategy. Build and execute comprehensive account plans that map mission priorities, stakeholders, procurement paths, partners, use cases, risks, and long-term expansion opportunities. Drive complex opportunities through the full sales cycle, from pipeline generation, discovery, qualification, capture, and commercial strategy through negotiation, closure, adoption, and expansion. Lead public-sector customers through their AI adoption journey, helping them identify responsible, high-impact use cases and connect mission outcomes to OpenAI's capabilities and limitations. Translate between government leaders, end users, technical teams, policy and security stakeholders, and internal product and engineering partners, clearly communicating requirements, progress, risks, and dependencies. Serve as the accountable customer lead for engagements tied to clear outcomes, customer milestones, adoption measures, and commercial commitments, coordinating closely with technical specialists. Work closely with the Partnerships team, global and regional system integrators, cloud and technology providers, local delivery partners, resellers, and strategic international partners to shape joint pursuits, deployment models, and purchasing paths. Develop capture strategies, competitive positioning, win themes, teaming decisions, and proposal narratives that reflect ANZ and relevant APAC market conditions. Navigate public-sector procurement, tendering, security, data-residency, compliance, and sovereignty requirements, bringing Legal, Security, Policy, Global Affairs, Finance, and other partners into opportunities early. Build trusted relationships with senior government executives and decision-makers, while staying close to operational users and technical stakeholders whose workflows determine successful adoption. Maintain accurate pipeline, forecasting, account records, customer follow-up, and executive reporting, with disciplined follow-through across markets and time zones. Monitor the government, technology, procurement, partner, and competitive landscape across ANZ and priority APAC markets, surfacing insights that inform product roadmaps and go-to-market strategy. Represent OpenAI at government, partner, and industry forums, strengthening networks and identifying opportunities that advance responsible public-sector adoption of AI. We're seeking someone with experience including 10+ years in government, public-sector technology sales, business development, consulting, transformation, systems integration, or a closely related field, with meaningful ownership of complex customer outcomes. Direct government experience or very significant experience working with government customers, ideally including sensitive agencies, national-security-adjacent environments, regulated missions, or high-consequence operational workflows. A current Australian Government security clearance, with the ability to maintain the clearance required for the role. Designing and executing complex deal strategies, including opportunity shaping before formal procurement, multi-stakeholder qualification, proposal development, negotiations, and closure. Working directly with senior public-sector executives and decision-makers, alongside technical, operational, procurement, policy, and security stakeholders. Navigating Australia's public-sector procurement, contracting, security, privacy, data-residency, and compliance requirements; familiarity with New Zealand and/or other APAC public-sector environments is valuable. Selling or delivering enterprise SaaS, cloud, AI/ML, data platforms, cybersecurity, API-based products, or other complex technology solutions in highly regulated environments. Communicating technical, commercial, and strategic concepts clearly to both executive and working-level audiences, including the ability to explain where AI is and is not an appropriate fit. Collaborating across Sales, Solutions, Partnerships, Research, Engineering, Technical Success, Legal, Security, Policy, Global Affairs, Finance, and Operations to move complex opportunities forward. Operating with high ownership and sound judgement in ambiguous, fast-changing environments, while managing competing priorities across countries and time zones. Travelling regularly within ANZ, and periodically across APAC, to work on-site with customers and partners. Nice to have Deep relationships across Australian Commonwealth, state and territory, defence, national security, or other sensitive public-sector communities. Experience building or working through local system-integrator, reseller, cloud-provider, or strategic-partner ecosystems. Experience leading AI, digital, technology, or business-transformation initiatives from use-case shaping through deployment and adoption. Familiarity with public-sector AI governance, responsible AI, cybersecurity, data sovereignty, and assurance requirements. Experience developing opportunities across more than one APAC market and adapting to different political, cultural, regulatory, and procurement contexts. Engineering, technical, policy, or operational experience that helps you translate complex AI capabilities into credible public-sector outcomes. You will thrive in this role if you Are customer-centric. You work to understand public institutions' missions and constraints deeply, and help them achieve meaningful outcomes with AI. Are a strategist. You think years ahead, balance ANZ priorities with a broader APAC perspective, and align internal and external stakeholders around a clear point of view. Are a builder. You create repeatable account, partner, capture, and delivery practices that can scale while adapting to local requirements. Have strong judgement. You can navigate sensitive environments, incomplete information, competing priorities, and responsible-use considerations with integrity and composure. Are technically curious. You can learn quickly, engage credibly with specialists, and translate frontier AI capabilities, limitations, and trade-offs for government audiences. Care about public mission impact. You want to help governments use AI responsibly and effectively in ways that improve outcomes for the communities they serve. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement . Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link . OpenAI Global Applicant Privacy Policy At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role This role partners directly with enterprise customers building and deploying conversational agents on the ElevenLabs Agents Platform. The focus is hands-on execution - advising on agent design, personas, conversation flows, tool integrations, and voice customization to deliver clear business outcomes in production environments. You will guide customers through best practices for deploying and scaling agents across web, mobile, and telephony, and for integrating agents with existing data sources and systems. You will analyze agent performance data and conversational logs to identify friction points and optimization opportunities that improve accuracy, user experience, and reliability at scale. In parallel, you will own expansion outcomes across a defined portfolio of enterprise accounts. Success is measured by net revenue retention and sustained multi-product adoption. You will identify expansion opportunities, drive cross-sell through deeper agent usage, and partner with Sales, Engineering, and Customer Success to convert technical success into durable revenue growth and long-term customer commitment. What you bring 5+ years of Customer Success or Account Management experience supporting complex B2B SaaS, Developer Tools, or AI/ML products in the Spanish LATAM region Fluent in Spanish and English Familiarity and experience with building and deploying AI agents Familiarity and experience with API Integrations, and comfort and knowledge of navigating SDKs Proven experience driving revenue outcomes, including owning a revenue quota and identifying, qualifying, and closing cross-sell opportunities Excellent problem-solving, technical, and analytical skills to address customer needs and concerns Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization Strong understanding of the LATAM market landscape and cultural nuances Self-motivated and able to work independently in a remote or distributed team environment #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

The Role We Need PadSplit 's demand engine spans Marketing, Lifecycle, Member Acquisition, and Member Success, but no one owns how these teams connect once a lead is approved, leaving us blind to where members stall on the way to a move-in and unable to see which outreach actually converts. We need a Revenue Operations Lead to own the last, most critical leg of the funnel: the calling and human outreach that turns an approved lead into a housed member, along with the reporting that makes the whole funnel legible. This role starts narrow (conversion and outreach) with room to expand into the broader Demand Growth function over time. The Person We Are Looking For We're looking for a builder-operator with 5+ years in revenue operations, growth operations, or funnel analytics, who is fluent in SQL or a BI tool like Hex, Mode, or Looker and has real instinct for calling operations, script testing, and agent coaching. This person uses AI daily to build reporting, analyze calls, and scale outreach, and has a clear point of view on where AI makes an ops team faster. They can hold many channels at once without losing the thread, and translate a messy funnel into decisions leadership can act on. Here's What You'll Be Doing Day-to-Day: Optimizing call performance: Own how members convert across AI-driven calls and human phone calls, refining scripts, follow-up cadence, and objection handling. Coaching agents: Test what actually moves conversion and feed findings back to human agents and the teams they support. Sequencing hand-offs: Decide where AI calls hand off to a person and where a person hands off to Lifecycle. Building funnel dashboards: Maintain the end-to-end view of the demand funnel — lead to approved to booked to moved-in — primarily in Hex. Closing reporting gaps: Surface stage-by-stage conversion, drop-off, and velocity without re-deriving data each time. Driving retention outreach: Partner with Member Success to flag churn-risk changes and behavioral events, and proactively reach out before a member decides to leave. Standing up interventions: Launch retention and transfer offers as caller campaigns or lifecycle text messages. Fixing the stack: Bring order to lead routing, CRM hygiene, and experiment instrumentation, and set clear SLAs across Performance Marketing, Lifecycle, MA, and Member Success. Here's What You'll Need to Be Successful: RevOps background: 5+ years in revenue operations, sales operations, growth operations, or funnel analytics, ideally in a marketplace, subscription, or high-volume consumer-sales environment. AI fluency: A strong AI toolkit used daily to build reporting, analyze calls, draft and test scripts, and scale outreach. Analytical rigor: Fluency in SQL or a BI tool such as Hex, Mode, or Looker, with comfort tying operational work to conversion, velocity, and cost. Funnel instinct: Real operating experience with lead routing, calling operations, script and cadence testing, and agent coaching. Cross-team coordination: Ability to hold many channels at once — from AI callers to affiliates to market launch — without losing the thread. Strong communication: Excellent English communication skills to work daily with US-based teams and partners. Marketplace experience (bonus): Background in marketplace, proptech, real estate, or two-sided consumer platforms. Zero-to-one experience (bonus): Track record standing up a RevOps or sales-ops function from scratch, including instrumentation and cross-team SLAs. The Interview Process: Your application will be reviewed for possible next steps by a human being in the PeopleOps department. If you meet eligibility requirements, the next step would be a video call with a member of the PeopleOps team for about thirty (30) minutes. If warranted, the next step would be a video interview with our VP of Member Growth for forty-five (45) minutes. If warranted, the final step would be a video panel interview with additional stakeholders for one (1) hour. For this interview, a candidate would participate in a campaign exercise to the panel for discussion. If warranted, then we move to contract! Compensation Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. Additional Information Please note: Although the job posting says it's in Brazil, this is a fully remote position open to anyone in South America. This is a result of our Applicant Tracking System requiring a location to post the role on LinkedIn.

About ElevenLabs ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. How we work High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. What we offer Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development : ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel : We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working : If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a highly motivated, self-starter Account Executive in Spanish Latam who is passionate about voice technology and how it is changing businesses. We don't just sell a product or custom-level solutions; we are partnering with organizations to help them generate new experiences and monetization opportunities at scale with our breakthrough voice technology. In this role you will: Build and manage a growing portfolio of new accounts across industries adopting conversational AI to help ElevenLabs meet its revenue goals Identify new business opportunities where ElevenLabs' conversational AI capabilities can drive user engagement, automation, or cost efficiency Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends Demonstrate expertise—or a strong willingness to learn—about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, in-app assistants, and more Requirements 3–5 years of sales experience in a SaaS or technology company, ideally with exposure to AI, generative AI, LLM-based products, or API platforms Experience selling technical solutions to product, engineering, or innovation teams is a strong plus Proven track record of meeting & exceeding sales targets in a fast-paced environment Expertise or willingness to learn everything about voice and audio AI and how our solutions can help prospects Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of an organization A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale Fluency in English and Spanish and a deep understanding of the regional and cultural nuances Location This role is remote and can be executed globally. However, we prefer candidates based in Mexico. #LI-Remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.