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Introduction Als (Senior) Customer Success Manager (m/w/d) übernimmst Du bei FactFinder ein eigenes Portfolio namhafter eCommerce-Kunden und verantwortest deren Entwicklung von Adoption und Value Realization bis zu Renewal und Expansion. Dabei arbeitest Du mit anspruchsvollen Mid-Market-, Enterprise- und Strategic Accounts – B2B- wie B2C-Unternehmen aus den unterschiedlichsten Branchen – und bewegst Dich souverän zwischen operativen eCommerce-Teams, technischen Ansprechpartnern und C-Level-Stakeholdern. FactFinder ist eine der führenden Product-Discovery-Plattformen für den europäischen eCommerce. Über 2.000 Kunden wie Douglas und SPAR erzielen mit unserer KI-gestützten Produktsuche einen Gesamt-GMV von mehr als 160 Milliarden Euro pro Jahr. Auf einen Blick Kundenportfolio: ca. 40–50 Accounts – überwiegend Mid-Market, ergänzt um Enterprise- und Strategic Accounts, vorwiegend im DACH-Markt Kommerzielle Verantwortung: Upsell- und Expansion-Ziele sowie Churn-Prävention und Vermeidung von Downgrades – die kommerzielle Ownership liegt bei Dir als CSM Standorte: Berlin, München oder Pforzheim – hybrid mit 2–3 Office-Tagen pro Woche Team & Reporting: CS-Team mit klar definierten Senioritätsleveln, Reporting an die Director Customer Success Über FactFinder Seit über 20 Jahren entwickelt FactFinder KI- und Machine-Learning-Technologie für Produktsuche, Navigation, Personalisierung und Produktempfehlungen im Online-Handel. Mit unserer Product Discovery Experience (PDX), dem Investor Genui im Rücken und einem neuen Management-Team starten wir in die nächste Wachstumsphase. Rund 90 Kolleginnen und Kollegen arbeiten an unseren Standorten in Pforzheim, Berlin, München und Stockholm. Your mission Portfolio & Customer Value: Du verantwortest ca. 40–50 Mid-Market-, Enterprise- und Strategic Accounts, überwiegend im DACH-Markt – B2B- und B2C-Kunden aus den unterschiedlichsten Branchen, was die Rolle besonders abwechslungsreich macht. Gemeinsam mit Deinen Kunden definierst Du klare Ziele und Success-Pläne und machst den Mehrwert von FactFinder anhand relevanter KPIs messbar. Upsell & Expansion: Du verantwortest Expansion in Deinem Portfolio end-to-end – von der Identifikation der Opportunity bis zum kommerziellen Abschluss, aktuell punktuell noch mit Unterstützung durch Sales. Du hast ein eigenes, portfolioabhängiges Expansion-Ziel, das direkt in Deinen variablen Anteil einfließt. Retention & Churn-Prävention: Du erkennst anhand von Produktnutzung, Adoption und Kundenfeedback frühzeitig Risiken und leitest proaktiv Maßnahmen ein. Die kommerzielle Renewal-Verantwortung liegt bei Dir – mit starker Unterstützung durch unser Sales Operations Team. Da sich unsere Verträge in der Regel automatisch verlängern, liegt Dein Fokus auf Churn-Prävention und der Vermeidung von Downgrades. Business Reviews & Enablement: Du moderierst QBRs und Workshops, begleitest Feature-Rollouts und Pilotprojekte und sorgst dafür, dass Deine Kunden FactFinder erfolgreich einsetzen. Voice of the Customer: Du verstehst Herausforderungen und Anforderungen Deiner Kunden und übersetzt sie in klare Impulse für Product und Product Marketing. Dabei arbeitest Du eng mit Sales, Consulting und Support zusammen. Aufbau statt Verwaltung: Du entwickelst Playbooks, Prozesse, Reporting und KI-gestützte Workflows weiter und gestaltest unsere Customer-Success-Strukturen aktiv mit. Salesforce bildet die Grundlage für Deine datenbasierte Account-Steuerung. So arbeitest Du im Team Du übernimmst Deine Kunden ab Vertragsunterschrift von Sales und begleitest sie über den gesamten Customer Lifecycle. Im Alltag arbeitest Du am engsten mit unseren Business- und Technical-Consulting-Teams zusammen, die Dich beim Onboarding, bei Integrationen und bei komplexeren Fragestellungen unterstützen. Unser Service Desk übernimmt operative Tickets und Nutzungsfragen. So kannst Du Dich voll auf die strategische und kommerzielle Entwicklung Deiner Accounts konzentrieren. Your profile Must-have: Mehrjährige Erfahrung in der eigenständigen Betreuung anspruchsvoller B2B-SaaS-Kunden im Customer Success, Account Management oder einem kundenorientierten SaaS-, Digital- oder Technology-Consulting-Umfeld.Erfahrung mit Mid-Market- und/oder Enterprise-Kunden und komplexen Stakeholder-Strukturen bis zur C-Level-Ebene. Technisches Produktverständnis: Du verstehst Produktfunktionen, Konfigurationslogiken, APIs, Integrationen und Datenflüsse so weit, dass Du Kunden auch inhaltlich beraten und mit Product- und Consulting-Teams auf Augenhöhe arbeiten kannst. Selbst entwickeln musst Du nicht. Value- und kommerzielles Denken: Du übersetzt Kundenziele in messbare Outcomes, erkennst Churn-Risiken und Wachstumspotenziale und verstehst, wie Customer Success auf Retention und Expansion einzahlt. Routinierter Umgang mit CRM-Systemen, idealerweise Salesforce. Deutsch und Englisch fließend sowie Reisebereitschaft innerhalb DACH je nach Kundenbedarf. Nice-to-have: Erfahrung mit eCommerce-Technologien wie Site Search, Product Discovery, Recommendation Engines, Personalisierung, PIM oder Feed Management. Erfahrung im Aufbau skalierbarer Customer-Success-Prozesse sowie mit KI-gestütztem Arbeiten. eCommerce- oder Search-Erfahrung ist kein Muss. Entscheidend sind Deine B2B-SaaS-Erfahrung, Dein technisches Verständnis und Deine Fähigkeit, messbaren Customer Value zu schaffen. THE JOY OF WORKING WITH US Attraktives Vergütungsmodell: fixer und erfolgsabhängiger Anteil – Dein variabler Anteil honoriert Churn-Prävention und Expansion-Erfolge in Deinem Portfolio direkt. Produkt mit messbarem Impact: Unsere Kunden sehen den Effekt von FactFinder direkt in Conversion Rate und Umsatz – Du kannst den Erfolg Deiner Arbeit konkret sichtbar machen. Starke Brands & echte Verantwortung: Du arbeitest mit bekannten B2B- und B2C-Unternehmen aus den unterschiedlichsten Branchen – vom Mid-Market bis zum Strategic Account. Gestaltungsspielraum: Unsere Customer-Success-Organisation entwickelt sich weiter. Du übernimmst nicht nur bestehende Prozesse, sondern kannst Playbooks, Reporting und Arbeitsweisen aktiv mitgestalten. Entwicklungsperspektive: Klar definierte Senioritätslevel im CS-Team – je nach Stärke und Interesse entwickelst Du Dich in Richtung strategischer Enterprise Accounts oder People Leadership. Arbeitsumfeld & Benefits: Salesforce, Notion, Gong, Slack und KI-gestützte Workflows sowie 2–3 Office-Tage/Woche, 30 Urlaubstage, modernes Equipment, Mobilitätsangebote, betriebliche Altersvorsorge und weitere relevante Benefits.Bewerbungsprozess Kein Anschreiben nötig – CV oder LinkedIn-Profil genügt. Der Prozess 1. Kennenlernen per Video 2. Fachgespräch mit dem Hiring Manager 3. Kurzer Live-Case & Team-Kennenlernen 4. Kennenlernen CEO Ansprechpartner: Mirko Duus Vertrag: Vollzeit, unbefristet Start: Ab sofort / nach Vereinbarung Job Location Berlin, Pforzheim oder München Find more English Speaking Jobs in Germany on Arbeitnow

About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role: We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realisation, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Own revenue across your accounts: Drive measurable customer value tied to revenue retention and growth. Lead renewals, expansion opportunities, and commercial negotiations. Identify and close expansion opportunities through strategic account planning and stakeholder engagement, Project managing success plans & running strategic reviews Act as a product and technical expert : quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!) : build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders : engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally : work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook : continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, in a SaaS environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits 🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays 📈 Generous stock options 🏥 Private health insurance so you can get the best care you need 🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food 📚 Annual learning & development budget for every employee 🏢 Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street 💻 The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Introduction Führe als Customer Success Manager (w/m/d) bei omnora unsere Kunden zu nachhaltigem Erfolg beim Thema Wissenstransfer. Erfolg siehst du vor allem anhand zweier Kriterien: Durch die wertvolle Nutzung unserer Plattform und durch die Umsatzsteigerungen, die sich durch den Mehrwert für unsere Kunden ergeben. Bei omnora setzen wir auf High-Touch Customer-Success, sodass du mit deinen Kunden im engen Austausch bist. Einerseits berätst du mit kreativen Lösungen bei der Implementierung und Nutzung der Plattform. Andererseits erkennst du Kundenbedarfe und unterstützt unsere Ansprechpartner beim Vertriebsprozess, um das Thema Wissenstransfer im Unternehmen voranzutreiben. About The Role And Potential Progression In deiner Rolle als Customer Success Manager bei omnora bieten sich dir klar definierte Entwicklungspfade, die sowohl auf die kurzfristige Spezialisierung als auch auf langfristige Karriereziele ausgerichtet sind. Beginne deine Karriere mit einer tiefgehenden Spezialisierung in Schlüsselbereichen, die für einen Key Account Manager unerlässlich sind, und steuere dann auf eine Rolle mit übergreifender Umsatzverantwortung zu. Einblicke in die kurzfristige Spezialisierung: Vertriebskompetenzen: Vertiefe deine Fähigkeiten im Vertrieb, indem du effektive Verkaufsstrategien und -taktiken erlernst, die auf die Bedürfnisse großer Accounts zugeschnitten sind. Kommunikationsfähigkeiten: Entwickle deine kommunikativen Fähigkeiten weiter, um effektiv mit Kunden zu verhandeln, ihre Bedürfnisse zu verstehen und überzeugende Präsentationen zu halten. Beratungskompetenz: Erweitere deine Beratungsfähigkeiten, um Kundenbedürfnisse zu analysieren und maßgeschneiderte Lösungen zu entwickeln, die den Mehrwert und den Umsatz steigern. Business Case Entwicklung: Lerne, überzeugende Business Cases zu erstellen, die die Vorteile deiner Lösungen klar kommunizieren und intern wie extern verteidigt werden können. Accountanalyse: Vertiefe dein Verständnis für die Analyse von Kundenaccounts, um Potenziale für Upselling und Cross-Selling zu erkennen und zu nutzen. Mittelfristige Entwicklung: Key Account Management: Nachdem du Erfahrung in den oben genannten Bereichen gesammelt hast, steigst du in das Key Account Management auf, wo du strategische Verantwortung für die Betreuung und Entwicklung unserer größten und umsatzstärksten Kunden übernimmst. Deine Aufgabe wird es sein, langfristige Beziehungen zu pflegen und die Umsatzverantwortung für diese wichtigen Accounts zu tragen. Langfristige Karriereperspektiven: Führungspositionen: Langfristig bietet sich die Möglichkeit, in Führungspositionen innerhalb des Vertriebs, des Customer Success oder des Business Development aufzusteigen. In diesen Rollen übernimmst du die Leitung von Teams oder Abteilungen, entwickelst strategische Initiativen zur Geschäftsentwicklung und treibst das Unternehmenswachstum voran. What's in it for you Leistungsorientierte Boni: Erhalte quartalsweise ausgeschüttete Boni bei Erreichung deiner Ziele, um deinen Erfolg direkt zu belohnen. Verwirklichung statt politische Entscheidungen: Entfalte dein Potenzial in einer Unternehmenskultur, die Eigenverantwortung schätzt und datengetriebene Entscheidungen fördert. Dynamisches Lernen: Entwickle dich stetig weiter mit Zugang zu Büchern, Coachings und LinkedIn Learning – alles ohne Angst vor Fehlern. Ausgezeichnete Arbeitsumgebung: Als mehrfach ausgezeichnetes Top-Unternehmen bieten wir ein Umfeld, das berufliches Wachstum unterstützt und Wertschätzung garantiert. Flexibilität und Chancengleichheit: Nutze flexible Arbeitsmodelle mit der Möglichkeit zum Homeoffice. Bei uns zählt dein Beitrag, unabhängig von deiner Position. Hundefreundliches Büro: Bringe deinen Hund mit – bei uns sind alle Familienmitglieder willkommen. Gemeinsame Feiern: Erlebe, wie wir Erfolge bei Teamevents, von Sommerfesten bis Weinwanderungen, gemeinsam feiern. How you can make an impact Als Customer Success Manager bist du für das kontinuierliche Account Management, das heißt für die bestmögliche Nutzung und den Kundenumsatz verantwortlich. Deine Hauptaufgaben umfassen: Kontinuierliches Account Management: Durchführung von Jour Fixes zur Analyse der Kundenzufriedenheit, Nutzungsevaluation und aktuellen Herausforderungen. Entwicklung maßgeschneiderter Vorschläge und Kommunikationsstrategien, basierend auf spezifischen Kundenbedürfnissen. Anfertigung von Business Case Narratives zur internen Verteidigung unserer Lösungen. Durchführung kundenübergreifender Webinare und kundenspezifischer Workshops. Management des Sales Cycles: Upselling: Identifizierung zusätzlicher Bedürfnisse im Kundenunternehmen. Retention: Sicherstellung der Kundenbindung und der Vertragsfortsetzung. Netzwerk- und Stakeholder-Management: Ausweitung des Netzwerks innerhalb des Kundenunternehmens durch Identifikation und Ansprache neuer relevanter Ansprechpartner. Skills to be successful Vertriebsorientierung und Vernetzungsfähigkeit: Freude an der Vernetzung mit neuen und bekannten Ansprechpartnern. Außerdem ein Challenger-Mindset, um selbstbewusst und mutig im Umgang mit unseren Kunden zu handeln. Kommunikative Fähigkeiten: Eloquenz und Wortgewandtheit, gepaart mit der Fähigkeit, Kundeninteressen zu verstehen und zu vertreten. Struktur und Genauigkeit: Ein strukturierter Arbeitsansatz und Genauigkeit in allen Aufgabenbereichen, unterstützt durch eine starke Eigenverantwortung und eine datengetriebene Arbeitsweise. Lernbereitschaft: Ein abgeschlossenes Studium im Bereich Wirtschaft, Kommunikation, Medien oder eine vergleichbare Ausbildung sind wünschenswert. Erfahrungen in den Bereichen Kundenbetreuung, Vertrieb, Marketing, HR oder Consulting sind von Vorteil aber kein Muss. Erforderliche Fähigkeiten können schnell gelernt und schrittweise vertieft werden. Find Jobs in Germany on Arbeitnow

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. Klaviyo , a rapidly expanding NYSE listed enterprise technology company, is revolutionising the way businesses connect with their customers through advanced marketing automation solutions. Our cutting-edge platform empowers companies to create personalized, data-driven campaigns that drive exceptional results. As a leader in the industry, Klaviyo is committed to innovation, customer success, and fostering a collaborative work environment. Named as one of the UK's 'Great Places To Work' for the third year running, we are looking for individuals who want to join our dedicated team and help us grow our already impressive customer base in EMEA even further. We're seeking passionate Customer Success Professionals (CSMs) for our new state of the art and dynamic London office who thrive in a hybrid working environment (3 days in the office). Our mission is to exceed customer expectations and drive their growth. We're looking for CSMs who are dedicated to delivering the best experience to our EMEA customers. This is an exciting opportunity for someone with a customer-first attitude, strong consultative and technical skills, and a proven track record of creatively solving unique problems in a fast-paced environment. Ideal candidates will have a strong background in CRM, Campaign Management, Data and Analytics, Digital, E-Commerce, or Marketing Technology Solutions. How you will make a difference: Transform workflows by putting AI at the centre, building smarter systems and ways of working from the ground up. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo's enterprise business. Drive positive Net Revenue Retention by mitigating churn risk and identifying opportunities for customer expansion and upgrades. Devise customized success plans based on customers' goals and challenges, holding customers accountable for driving action. Compose strategies to increase email, SMS, and digital channel revenue for all customers through the Klaviyo platform while driving growth and expansion. Proactively review customer performance, address any open issues, and ensure consistent messaging and appropriate escalation. Keep customers up to date on product releases and new features. Share feedback with Product/Engineering to enhance customer engagement. Contribute to a positive team environment of collaboration, customer empathy, equality, and inclusion. Who you are: 5+ years of customer success or account management with a track record for building and nurturing relationships with multiple stakeholders on an account at a time. An experienced marketer with a background in campaign management, CRM, digital marketing, data, or analytics. You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient. Familiarity with Marketing Automation technologies. A proven track record of advising customers or executing marketing strategies. Customer success or account management experience with a history of building and nurturing relationships with multiple stakeholders. Experience explaining how to achieve key goals using software with end users. A track record of creative problem-solving for customers and end users. Comfortable discussing and supporting commercial conversations. Thrives in a collaborative environment. Excellent organizational and project management skills. Excellent communication skills via phone, video conference, and email. Curious and eager to learn. Adaptable to change and comfortable working in a fast-paced environment. Experience with G-Suite, Gainsight, Salesforce, or similar tools. #LI-Hybrid Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £72,000 — £108,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses ----- instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Find more English Speaking Jobs in United Kingdom on Arbeitnow

About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Customer Success organisation is composed of three teams: Pre-sales, Customer Success, and Support. The Customer Success Manager will join a team of trusted partners alongside their Account Manager, working closely with newly onboarded and existing clients to demonstrate the full value of our platform, develop strong client engagement, drive successful renewals and contribute to growth across dedicated accounts. They are natural problem-solvers, storytellers and product experts who thrive on helping customers make better and faster decisions. Customer Success Managers combine deep product knowledge, industry experience and ability to build strong client relationships to ensure that each client interaction is both meaningful and impactful. Due to their extensive exposure to a variety of clients both on the buy-side and sell-side, they are the Voice of the Customer, working closely alongside our Product Management and Content teams to help determine future product developments, as well as playing a key role in product Betas and the customer feedback loop. About the Role: As a Senior Customer Success Manager focused on Financial Services, you will play a critical role in driving product adoption and delivering ongoing value to our clients, working closely with the wider account team to positively impact net retention. You'll engage directly with clients and develop a comprehensive understanding of their workflows, challenges, and goals; bridging the gap between the powerful capabilities of our technology and the domain-specific needs of financial professionals across: Asset Management, Investment Banking, Private Equity/Venture Capital and Hedge Funds. What You'll Do: Partner with GTM Teams to Drive Commercial Outcomes: Collaborate closely with your Account Manager and the wider account management team to ensure continuous alignment of account strategies and goals. Leverage Data Driven Insights : Use internal data tools to monitor client engagement, identify opportunities to showcase value, and strengthen platform adoption. Proactively seek growth opportunities while also detecting early signs of churn risk to support retention and long-term account success. Build and Curate Financial Services Use Cases: Conduct targeted discovery into clients' unique research workflows and painpoints in order to help them effectively leverage AlphaSense for their bespoke use cases. Continue to seek out and develop new and emerging use cases with clients as AlphaSense's capabilities evolve. Forge and Maintain Strong Client Relationships: Engage directly with investment professionals of all levels/seniority at financial institutions to understand their most pressing challenges and goals. Deliver white glove service that puts the clients needs first; going above and beyond to build trust and credibility as a Trusted Partner and Product Expert. Contribute to Product Development: Translate client feedback and proactively share product & content improvements/enhancement requests internally. Who You Are: You have a proven track record of working with Financial Services investors/clients to solve complex problems and are passionate about the application of AI to the industry. You are client-centric and creative thinker with an ambition to continuously improve processes and a desire to contribute to a fast-growing, entrepreneurial team culture. You are a natural problem solver and prioritise white glove service to go above and beyond for clients. You enjoy autonomy and proactively drive initiatives that contribute to long term success. You enjoy cross-functional partnerships and are able to build strong internal stakeholder relationships. What You Bring: Financial Services Expertise: 2+ years of front-office investment banking experience, ideally with exposure to more than one product area (e.g., DCM, ECM, M&A, Leveraged Finance), providing a strong foundation in capital markets processes and client-facing deal work. Curiosity About Generative AI in Financial Services : A demonstrated interest in the transformative potential of AI for the financial sector, flexible problem-solving skills and knowledge of the competitive landscape for GenAI in Financial Services. Executive Presence & Strong Presentation Skills : A proven capacity to engage stakeholders at all levels, earn their trust, and explain technical solutions to business-oriented audiences. Comfort with conducting evaluations of varying lengths/forms e.g. on-site workshops, whiteboard sessions, multi-call demos etc. High-Impact, Ownership Mindset: An exceptional ability to thrive on autonomy, tackle client questions and challenges with enthusiasm, and drive workflow transformation at some of the world's biggest financial firms. Consultative Approach: A highly articulate, consultative, and confident client-facing professional with the ability to distill and explain complex issues in simple terms. Team Player: Superior ability to build and maintain strong internal relationships, combined with a positive and proactive personality. Collaboration & Influence: Ability to work cross-functionally and effectively distill client feedback to GTM, Product, and Content teams, in order to continually help influence and improve our capabilities/product offerings. A Proactive Mindset with a passion for client success and continuous improvement Requirements: Minimum 2 years of front-office investment banking experience across at least one product area, with a solid grounding in capital markets and client-facing deal execution. High aptitude and willingness to learn. Outstanding oral, written, and presentation skills. Effective attention to detail, time management, and task prioritization, even when under pressure. Ability and interest to work autonomously and contribute to a dynamic and entrepreneurial team culture. Empathetic, curious minded, client-centric AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you're unsure about a job posting or recruiter, verify it on our Careers page . If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us. Find Jobs in United Kingdom on Arbeitnow

About Hook We're building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We're a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we're working with including some of the fastest growing companies in the world. We're looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world's leading workplaces for great people along the way. The Role: We are looking for an experienced Customer Success Manager/Account Manager to partner with our ever-growing customer base. What makes this role unique is that many of our customers are customer success professionals themselves, so you'll be working with people who deeply understand the challenges and opportunities in CS. That means you'll need to bring credibility, insight, and technical depth to every conversation. In this role, you'll own the customer lifecycle end-to-end: from initial strategy sessions to adoption, value realisation, and renewals. You'll be responsible for ensuring our customers achieve measurable success with Hook, while also shaping how we define and deliver customer success as a discipline. Hook's Customer Growth function is not about reactive support, it's about being a strategic, data-driven partner. We believe the future of Customer Growth lies in blending commercial ownership, technical expertise, and consultative problem solving. This is a chance to be part of that future and to help define how it looks. If you love solving customer problems, excel at juggling multiple projects, and have a knack for turning complex data and product features into clear business outcomes, we'd love to speak to you. What you'll be doing Own revenue across your accounts: Drive measurable customer value tied to revenue retention and growth. Lead renewals, expansion opportunities, and commercial negotiations. Identify and close expansion opportunities through strategic account planning and stakeholder engagement, Project managing success plans & running strategic reviews Act as a product and technical expert : quickly develop deep knowledge of Hook's platform, and coach customers on best practices for adoption and integration. Partner with customer success leaders (your peers!) : build credibility with CSMs, revenue leaders, and executives to help them achieve value from Hook. Map and influence stakeholders : engage cross-functionally with customers across revenue, operations, product and data teams. Collaborate internally : work with Product, Engineering and Sales to ensure deliverables are met and feedback is actioned. Contribute to the future of Customer Growth at Hook : continuously iterate on our processes and approach, helping us set the benchmark for customer success excellence at scale. Who are we looking for? Prior experience in a Customer Success or Account Management role, in a SaaS environment. Strong technical aptitude: comfortable learning complex software quickly, understanding integrations, and explaining technical concepts in simple terms. Proven track record achieving commercial targets, including renewals and expansion. Exceptional communication skills, with confidence presenting to both large audiences and senior stakeholders. Experience building outcome-driven customer success plans and managing multiple workstreams simultaneously. Organised and proactive: able to prioritise accounts effectively while also thriving in a fast-moving environment with evolving playbooks. Base salary - £70,000 - £80,000+ £30,000 OTE (depending on experience) Benefits 🏖️ 27 days holiday (option to buy and sell holiday) + bank holidays 📈 Generous stock options 🏥 Private health insurance so you can get the best care you need 🧘 Flexible monthly wellness allowance that you can use monthly on things like gyms, yoga, mental health & healthy food 📚 Annual learning & development budget for every employee 🏢 Flexible working - we'll all come together three days a week but otherwise you can work from home or come into our awesome office in Liverpool Street 💻 The best equipment for everyone to work with Our founder and team are incredibly passionate about creating a company culture that is diverse, inclusive, productive and enjoyable for all our colleagues. As part of a growing start-up team, we expect a lot from you and will work hard to make sure you have everything you need to be at your best. Find Jobs in United Kingdom on Arbeitnow

À propos de Lexroom Chez Lexroom, nous développons l'état de l'art de la recherche juridique agentique. Notre plateforme décompose chaque question juridique en sous-questions précises, puis mobilise des agents spécialisés pour explorer en parallèle les codes, jurisprudences, doctrines et textes européens. Chaque source est minutieusement analysée, les liens implicites entre principes sont identifiés, et toutes les informations sont synthétisées dans un rapport structuré, avec chaque affirmation soigneusement sourcée. Ce qui, auparavant, demandait une semaine à une équipe se réalise désormais pendant une pause café. Notre mission : rendre le droit plus rapide, plus clair et plus fiable, afin que les avocats et les directions juridiques puissent se concentrer sur l'essentiel. Nous construisons l'équipe commerciale en France, et nous cherchons la personne qui va structurer et faire grandir l'équipe d'Account Executives. Pourquoi rejoindre Lexroom ? Un produit qui tient ses promesses : nos démos sont impactantes et convainquent dès la première session, pas besoin de six mois de POC. Un marché en pleine effervescence : tous les cabinets français recherchent une solution IA, et les usages sont encore à inventer. Un avantage concurrentiel fort : vous ne vendez pas un assistant IA de plus, mais une approche radicalement nouvelle que les prospects n'ont jamais vue. Un vrai rôle de bâtisseur : vous définissez les standards, les process et la culture commerciale de l'équipe dès le départ. Vos responsabilités Piloter le revenu outbound SMB : objectifs d'ARR, couverture de pipeline, taux de conversion, durée de cycle, ACV, gestion rigoureuse des remises, prévisions fiables. Manager et coacher une équipe d'AE full-cycle : 1:1 hebdomadaires, revues de pipeline, coaching sur les appels, stratégie de deals, plans d'amélioration concrets. Construire la machine outbound : segmentation ICP, découpage des territoires, stratégie de sourcing des comptes, prospection multicanale (téléphone, email, LinkedIn), standards de cadence et suivi activité → résultats. Recruter, onboarder et faire monter en compétence les AE, avec un plan de ramp-up et des jalons clairs. Gérer la performance : attentes claires, rituels hebdomadaires (WBR), diagnostic des causes (compétence, motivation, territoire, message) et action rapide en cas de sous-performance. Collaborer avec le Marketing (campagnes, contenus, événements), les Partenariats (canaux locaux, KOLs) et le Produit (remontée des insights terrain). Garantir la discipline process et outils : CRM irréprochable, séquences rigoureuses, reporting fiable. Les faits avant les impressions. Profil recherché Expérience confirmée en management commercial outbound SMB dans le SaaS B2B, avec une équipe d'AE full-cycle atteignant régulièrement ses objectifs. Expertise terrain : vous savez vous-même lancer des séquences, faire du cold call et enseigner une prospection qui convertit. Mindset de coach : vous identifiez rapidement les écarts de performance et coachez de façon structurée (écoute d'appels, scorecards), pas avec des discours de motivation génériques. Profil data-driven : à l'aise avec la funnel math (activité → meetings → démos → essais → closing), le forecast et la couverture de pipeline. Maîtrise des outils : CRM (HubSpot/Salesforce), outils de séquençage et d'automatisation, Sales Navigator, et une vraie exigence sur la qualité des données. Français natif, anglais courant (clientèle francophone, équipes internes internationales). Intérêt pour le droit : une expérience dans le secteur juridique ou des services professionnels est un plus, mais pas indispensable. Ce que nous offrons Rémunération fixe: 70 000 € + bonus sur performance Equity Mutuelle Alan, titres-restaurant, accès Wellpass (sport et bien-être) Travail hybride, bureaux à Paris Team retreats et off-sites Processus de recrutement Entretien Talent Acquisition : motivation et parcours. Entretien avec le hiring manager : expérience de management et approche commerciale. Business case : construction d'un plan outbound et gestion d'une situation de performance. Entretien final : valeurs et culture. Offre. Compensation: €70K – €110K • Offers Equity • €70K – €110K • Offers Equity Find Jobs in France on Arbeitnow

About Abacum Abacum is the leading Business Planning solution for finance teams to drive performance . By automating reporting, enabling collaboration, and simplifying planning and forecasting, we help finance teams shift from number crunching to driving strategic decisions. Founded in 2020 by two former CFOs, we've grown into a global team of 100+ people across 30+ nationalities . Headquartered in New York , we have offices in Toronto and Barcelona. We're trusted by industry leaders such as Dish Networks, Strava, BetterUp, Kajabi, JG Wentworth, Abridge, Cortex , and hundreds more. We have raised over $100m, closing in June 2025 our $60M Series B, led by Scale Venture Partners , with the strong participation of Cathay Innovation, Y Combinator , Atomico, Creandum, and angel operators from Adyen, Zapier, and Twitch. Our mission is ambitious and we can't do it alone - join Abacum as we build the future of Business Planning! We are looking for... An enterprise seller who already knows the Office of the CFO. You've carried a number selling planning, EPM, FP&A or finance software. You know how a CFO buys, how a steering committee stalls, and how to get a multi-stakeholder deal signed. At Abacum you'll own a named territory of enterprise and upper mid-market accounts across EMEA. Many of them run legacy planning tools or spreadsheets that can't keep up with the business. Your job is to show them a better foundation, and win. As an Enterprise Account Executive, you will... - Own the full sales cycle for a named book of enterprise accounts, from first meeting to signed contract - Build and run your own pipeline through targeted outbound, events, and partner co-selling with ERP vendors and implementation partners - Sell to CFOs, VPs of Finance and Heads of FP&A, and bring IT, procurement, security and legal along the way - Run complex evaluations: discovery, business cases, proofs of concept, and competitive displacements - Forecast with discipline and keep a clean pipeline in CRM - Work with Solutions Engineering, Product and Leadership to shape deals, and feed what you hear in the market back into the roadmap What we need... - 6+ years of quota-carrying B2B SaaS sales, with at least 3 years closing enterprise deals - Experience selling EPM, FP&A, planning, or other Office-of-the-CFO software (finance, ERP, spend, or data platforms) - A track record of closing six-figure ARR deals with 3–6 month cycles and hitting or beating quota - Comfort leading multi-stakeholder deals with finance, IT, procurement and security at the table - Experience displacing an incumbent, whether a legacy system or a spreadsheet-based process - A consultative, value-based approach: you build a business case in a CFO's language - The drive to build your own pipeline, not wait for inbound - Clear, sharp written and verbal communication, including running demos with senior buyers - Based in EMEA, with the ability to travel to customers and events Bonus points if you have... - Sold with or through ERP ecosystems (NetSuite, Sage Intacct, Microsoft Dynamics) or implementation partners - Worked in finance, or you're comfortable talking models, drivers and variances with an FP&A team - Used a structured sales method (MEDDPICC, Command of the Message, or similar) - Been an early seller at a scaling company and helped build the enterprise playbook Why sell Abacum You know the category. Here's why this is the product you want in your bag. 1. A market ready to switch. Finance teams are stuck between rigid legacy planning tools that need a rebuild every time the business changes, and spreadsheets and AI tools no one can trust. Abacum is the governed, AI-native foundation that fixes both. That's a displacement story you can tell in every account. 2. AI that stands up to a CFO. Plenty of vendors claim AI. Ours runs on a governed financial model, so the AI reasons and the math stays exact. CFOs and IT teams can trust the output, and that wins technical evaluations. 3. Faster time to value than legacy EPM. 700+ integrations and self-service data pipelines mean customers see value in weeks, not after a long implementation. That shortens your cycle and makes the business case easy to sign. 4. Channels that bring you deals. Abacum is the only FP&A platform to pass NetSuite's SuiteCloud Developer Network review, is listed on the Sage Intacct Marketplace, and is a verified Microsoft Dynamics 365 partner. Those ecosystems and our implementation partners mean co-sell pipeline, not just cold outbound. 5. A product that keeps getting stronger. New AI skills ship every week. Abacum works where finance already works: Excel, Slack, Claude and ChatGPT, through MCP-native infrastructure. You'll have something new to show every quarter. 6. Funded to win enterprise. Abacum raised a $60M Series B to scale into larger customers. You'll join as we build the enterprise motion, with the room to shape it and grow with it. What you get - Competitive base, uncapped commission, and equity - Remote in EMEA, with hubs in New York, Toronto and Barcelona - Direct access to leadership and a real say in how we sell to enterprise Benefits Competitive compensation including equity package Competitive vacation policy Medical Insurance L&D budget Access to Meditopia (wellbeing platform) Language courses (English / Spanish) Our Values Customer Obsession: We share the understanding that Abacum's sole purpose is to create value for customers and relentlessly deploy all creativity and energy to that end. Audacious Ambition: We dream big and embrace discomfort. We assume risks, make on-time mistakes and learn how to methodically accomplish our goals. Good People: We are self-reflective and praise diversity of thought. We don't justify the end with the means and know where to draw the line. We have fun every day. Tough Love: We truly care for everyone in the team and embrace honest feedback and radical candor as ways to genuinely help each other. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Find Jobs in United Kingdom on Arbeitnow

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role Square is looking for a team-oriented Account Executive that's excited to grow with us and make an impact on our UK business. This role provides the opportunity for you to refine your sales acumen, collaborate with your direct team and cross-functional teams, and work closely with hundreds of inspiring entrepreneurs and business owners. Through your extraordinary communication skills, you will connect with customers to sell the value of Square to their business - quickly establishing trust and successfully building upon your relationships throughout the sales process. You're a great fit for this role if you've got an entrepreneurial spirit, a growth-oriented mindset and an innate knack for collaborative problem-solving. You Will Evaluate and introduce the value of Square to SMB merchants within the UK Oversee the sales cycle from prospecting to close Partner closely with cross-functional teams to ensure successful onboarding for your customers Build a keen understanding of your pipeline and the necessary sales activities in order to achieve and exceed sales targets Demonstrate strong customer intuition and take a consultative approach to every conversation Partner with Product and Marketing teams to ensure Square is meeting the unique needs of the UK market Collaborate with your team to both replicate successes across the team and to identify opportunities for improvement that drive impact Utilize your prior sales experience to get off the ground running with a creative pipeline strategy You Have 2 - 3 years of experience in a qualifying or prospecting role A BA/BS degree or relevant experience Experience or an interest in helping SMB sellers An understanding of the importance of value-selling A track record of exceeding sales targets A structured thought process with the ability to assess business opportunities and read prospective buyers The ability to gather support from internal experts and external partners to position Square against our competitors Genuine curiosity about people, business, and can inspire this passion in others Interest in seeking out and implementing feedback, and dedication to the improvement of your craft Tenacity and an ability to adapt to new situations quickly and think on your feet Excellent collaboration and communication skills that help you connect with customers by email and phone to establish trust and credibility The ability to drive deals independently in a fast-paced, dynamic environment Business development experience (e.g. hunting and cold calling) A collaborative and team player mentality Prior Salesforce experience or equivalent We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page Application Guidelines Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed. Use of AI in Our Hiring Process We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws. Contact us here with hiring practice or data usage questions. Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone. Privacy Policy Find more English Speaking Jobs in United Kingdom on Arbeitnow

SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling. As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities. This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow "AI seller" title. Role and Responsibilities Build and execute a territory strategy for net-new customer acquisition. Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity. Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer. Engage executive, business, technical, security, and procurement stakeholders. Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases. Build and develop champions, multi-thread the buying group, earn executive and economic-buyer access, and maintain stakeholder alignment; own the stakeholder plan, mutual action plan, close plan, value case, stage gates, forecast, and commercial outcome. Lead complex sales cycles through technical validation, security, legal, procurement, negotiation, and close. Partner with Solutions and Forward Deployment Engineers and cross-functional teams to validate technical fit and establish the first production workload. Navigate competitive displacement and maintain disciplined activity management, CRM hygiene, reporting, qualification, forecasting, and opportunity management; showcase clear metrics such as pipeline created, meetings, conversion, quota attainment, and new-logo performance. Be AI fluent: use AI and research tools productively and responsibly while applying judgment, validating outputs, and separating facts from hypotheses. Travel within the assigned territory as required. Required Skills and Experience 5+ years of quota-carrying B2B enterprise software sales experience, ideally selling to large or technically sophisticated organizations; experience in data, cloud, analytics, AI, or adjacent technical domains is a plus. Repeated, quantified quota success with clear ownership of new-logo wins and self-sourced pipeline. Experience closing complex, multi-stakeholder deals involving executives, technical evaluators, security, legal, finance, procurement, and partners. Ability to sell measurable business outcomes and build ROI, TCO, or operational-impact cases. Technical fluency in an adjacent domain such as databases, data infrastructure, analytics, AI/ML, cloud, Kubernetes, developer tools, cybersecurity, observability, or open-source software. Strong qualification, account planning, forecasting, CRM, negotiation, and deal-management skills. Learning velocity and coachability, demonstrated through specific behavior change after feedback; ability to explain technical concepts clearly to technical and executive audiences. Executive presence, customer trust, resilience, intellectual honesty, and excellent communication skills. B.A., B.S. degree or equivalent in a related field. Experience with Fortune 500 or security-sensitive organizations, cloud ecosystems, open-source or consumption-based products, or emerging categories is preferred. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Cylindo is a leading 3D product visualization platform, transforming the way furniture and home brands create, manage, and deploy high-impact product content across digital and in-store channels. Backed by Chaos, our mission is to help brands drive conversion, reduce returns, and deliver inspiring customer experiences. We're looking for a high-performing Enterprise Account Executive to join our Sales team. This role is focused on landing and expanding strategic accounts in the furniture and home vertical, selling our visualization platform into enterprise manufacturers and retailers. You'll be responsible for driving new business and managing complex sales cycles with multiple stakeholders - from ecommerce and digital teams to product and marketing leaders. Key responsibilities: Own and drive the full sales cycle - from initial outreach through close and expansion Engage with C-level and senior decision-makers at enterprise accounts Understand customer goals and align Cylindo's platform to solve high-impact problems Collaborate with solution engineers, marketing, and customer success to deliver value throughout the sales process Accurately forecast and manage pipeline using HubSpot CRM and MEDDPICC methodology Meet or exceed quarterly and annual revenue targets 5+ years of B2B SaaS sales experience, with 3+ years in complex, enterprise-level sales Experience selling to ecommerce, digital, or IT stakeholders Background in PIM (Product Information Management), DAM (Digital Asset Management), CMS, or ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Adobe Commerce) strongly preferred Proven track record of quota attainment and strategic deal execution Excellent written and verbal communication skills, with strong executive presence Based in or near Boston (MA) or London (UK) area preferred Find more English Speaking Jobs in United Kingdom on Arbeitnow

About AlphaSense: The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! About the Team: The Sales Development team at AlphaSense sits at the forefront of our company's prospect engagement and pipeline generation efforts. We identify potential prospects, leverage diverse outreach strategies, engage in strategic conversations with stakeholders, and collaborate with Account Executives to expand our footprint within new and existing accounts, ultimately generating revenue for the organization. At our core, we are a dynamic team of highly motivated self-starters who are passionate about the AlphaSense product. We rely on product and industry knowledge to communicate the value of our solution and convert interested prospects into qualified leads. About the Role: We are looking for a passionate, data-driven Senior Sales Development Manager to help accelerate pipeline generation and drive new business growth. This individual will attract, retain, and cultivate exceptional Sales Development talent and future Account Executives within our team. Your leadership will be key in ensuring our team achieves ambitious goals and continues to thrive in a fast-paced, dynamic environment. This is a hybrid role, 3 days per week in our London office. Who You Are: Passionate Trainer and Coach: You have a deep passion for training, coaching, and developing sales talent, ensuring your team reaches their highest potential. Creative Problem Solver: You excel at identifying new and innovative ways to drive top-of-funnel growth. Analytical Thinker: You leverage data to make informed decisions and recommendations, ensuring strategies are backed by solid evidence. Natural Motivator: You inspire and motivate your team to achieve ambitious goals, fostering a culture of excellence. Adaptable and Resilient: You remain composed and adaptable in a fast-paced, ever-changing environment, quickly adjusting strategies as needed. What You'll Do: Coach and mentor the team to secure high-quality meetings with senior executives, driving the team to meet or exceed KPIs. Establish effective sales development strategies that scale as the team grows. Partner on the go-to-market strategy, including email, phone, and social messaging. Proactively track and analyze key trends to inform data-driven decisions. Implement and execute professional development programming to enable team members to succeed as Sales Development Representatives and prepare them for future roles in the organization. Partner with Talent Acquisition to identify and attract Sales Development talent. AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you're unsure about a job posting or recruiter, verify it on our Careers page . If you believe you've been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us. Find more English Speaking Jobs in United Kingdom on Arbeitnow