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About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. The role "The ideal forward deployed builder is a composite. Not a software engineer, not a product manager, not a solutions architect or a salesperson — but able to draw on any of these to solve the customer's problems, in the customer's building, on the customer's timeline, against the customer's data." Ema is building the Universal Agentic Control Plane — the layer where enterprises turn messy, human-run business processes into AI Employees that actually do the work. The platform is powerful. The bottleneck is people who can walk into a customer's world, see what should be automated, and make it real. That's this role. We're looking for a Forward Deployed Builder to embed inside our customers and partners, find the highest-value opportunities for agentic automation, solution them, build the demo, win the deal, and then stay to implement it in production. You go in alone, Rambo in the jungle, armed with your wits, your skills, and the most powerful agentic platform on the market. We'll train you hard before you deploy. After that, the territory is yours. This is not a support role behind an account team. You are the account team, the solutions architect, and the builder, compressed into one person on the ground. Very few people in the world are doing this today. You'd be among the first. Where you'll be Embedded, in-person, where the work is. You'd work in rotational deployments between your home office and the customers you're embedded with across EMEA and North America. That could mean six months in London, followed by another six in Bangalore, with six more in New York. If the idea of a rotating tour across EMEA and North America lights you up, keep reading. What you'll actually do Hunt for the work worth doing. Sit inside the customer's operation, learn how they really run, and identify the processes where agentic automation creates outsized value — the ones everyone lives with but no one has fixed. Solution it. Take a tangled, real-world business process and design it into a clean, streamlined agentic flow on Ema. You'll make the architecture calls: which agents, which integrations, where a human stays in the loop. Build the demo. Get your hands dirty and actually build a working demo — a proof that makes the value undeniable. For partner deployments, that demo becomes their showcase to their customers, so it has to be sharp. Win the technical conversation. Read the room in the moment that matters, own every technical objection, and prove the thing works. You're the one who makes the solution undeniable — that's how the deal gets won. Implement it. Turn the won deal into a live, production agentic workflow the customer trusts and adopts. You own the outcome from first conversation to real usage — not a slide, not a pilot that dies, but something running. Who you are We don't care about a rigid list of years and titles. We care that you're: Technical enough to write some code and use our agentic platform to build a real demo - not just talk about one. Persuasive enough to read an audience and weave a captivating story that ties their pain points to Ema's value proposition. Product-minded enough to look at a chaotic business process and see the beautiful, streamlined agentic flow hiding inside it. AI-first enough in your day-to-day to drive the impact of ten people — putting agents to work instead of grinding harder. Most people are strong in one of these. The rare ones are formidable in all four — or hungry enough to become so. That's who we're looking for. The archetypes who would thrive in this role The Management Consultant who wrote code at some point in their life, misses building things, and wants to step into the agentic world for real. The Product Manager who's tired of owning a sliver and wants to live the entire journey of solving a user's problem - from the first sales conversation all the way to adoption. The Engineer who's ready to leave the safety of a Jira backlog and learn to navigate the chaos of a live agentic transformation The Ex-Founder who's shelved the startup for now and wants to keep their edge sharp - craving operational freedom in an entrepreneurial environment The Wildcard who fits none of the above, but has both the burning passion and the proven skill to deliver. If that's you, make your case. Why this role, why now Agentic AI is the biggest shift in enterprise software in a generation, and the playbook for deploying it is being written right now — by a handful of people. This is your shot to be one of them: to build the muscle, own real outcomes at real companies across two continents, and come out the other side as one of the most capable operators in the agentic world. We'll make you deadly. Where you take it is up to you. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. Find Jobs in United Kingdom on Arbeitnow

Unsere Opportunity Predium hat in den letzten drei Jahren die führende Immoblien-Intelligence-Plattform für ESG und Wert-Management in der DACH-Region gebaut - mit den stärksten Namen der Branche als Kunden: Asset Manager, Wohnungsbaugesellschaften, Banken. Unsere Kundenbasis, die Daten, unsere Glaubwürdigkeit sind wertvolles Kapital für den nächsten Schritt. Investment-, Kredit- und Asset-Management-Entscheidung werden in der Real Estate Branche noch immer in Excel getroffen, Fall für Fall. Wir bauen jetzt den AI-Analysten, der diese Arbeit übernimmt. Direkt auf den Daten des Kunden, skalierbar ohne zusätzliche Köpfe. Wir sind stark finanziert und bringen KI in die Real Estate Branche. Deine Mission Als Head of Engineering übernimmst du die Führung unseres aktuell rund 10-köpfigen Engineering-Teams und baust es weiter aus. Du hilfst deinem Team, ambitioniert zu liefern: kontinuierliche Verbesserungen für unsere bestehenden Kunden, aber auch neue Prototypen und Innovationen, die unser Geschäftsmodell erweitern. Gleichzeitig sorgst du für Kommunikation und Zusammenarbeit im Team, damit alle jeden Tag ein Stück besser werden. Du bist ein starker Sparringspartner und denkst in Systemen: Gemeinsam mit unserem C-Level, dem Product- und Data-Team sowie unseren Kunden entwickelst du unsere Produktstrategie weiter und findest technisch tragfähige, smarte Lösungen. Bei uns gewinnt die beste Idee - egal von wem sie kommt. Mit 40 Leuten gibt's einfach keinen Raum für Politik. Technisch baust du unsere Architektur so, dass sie mit uns skaliert und Raum für Innovation lässt - etwa bei der Integration von AI-Komponenten und Datenpipelines. Dabei hast du bei uns freie Hand: Neues ausprobieren, den Tech-Stack weiterentwickeln und auch Kapazität für technisches Fundament und Tech Debt einplanen. So hilfst du auch unseren Sales- und Customer-Success-Teams, neue Kunden zu gewinnen - und baust dir damit deine eigene User- und Fan-Base auf. Und: Jede Zeile Code trägt dazu bei, den CO2-Fußabdruck von Immobilien zu verbessern. Tech-Stack: TypeScript (Full Stack, React im Frontend, NestJS im Backend), Hasura/GraphQL, PostgreSQL RDS, AWS ECS / Elastic Beanstalk, Claude Woran wir Erfolg messen Du holst das Beste aus agentic engineering raus und erweiterst zusammen mit deinem Team die Plattform um eine 360°-Sicht auf die Immobilie. Du hast das Team schneller liefern lassen - indem du es unterstützt, die Can-do-Mentalität stärkst und den Fokus auf die wirklich wichtigen Dinge setzt - bei Produkten und Architektur-Projekten. Du hast das Team um starke Talente erweitert. Du weißt, was jede Person in deinem Team antreibt - und hast ihr geholfen, die eigene Performance aufs nächste Level zu heben. Was du mitbringst Du hast mindestens 5 Jahre Erfahrung in Software-Engineering-Führung und -Architektur, mit einer Erfolgsbilanz beim Skalieren von Engineering-Teams bei gleichzeitig hoher Shipping-Geschwindigkeit - idealerweise in einem Nicht-Konzernumfeld. Du liebst es, Teams wachsen zu lassen, sie in ihrer Entwicklung zu unterstützen und ihnen gleichzeitig ambitionierte Ziele zu setzen. Du hast fundierte Erfahrung mit den genannten Frontend- und Backend-Technologien sowie modernen Tech-Stacks - nicht, indem du alles selbst codest, sondern indem du dein Team befähigst. Du denkst in Systemen und löst Probleme konsequent aus einer First-Principles-Perspektive. Du sprichst Deutsch auf Muttersprachniveau bzw. C1 und fließend Englisch. Warum Predium? Stage: ~40 Leute, stark finanziert, auf dem Weg die Kategorie zu definieren. Früh genug, dass vieles noch gebaut werden muss. Ja, es ist manchmal messy - aber genau das ist der Punkt. Wenn du einen fertigen Playbook-Job suchst, ist das hier nicht der richtige Fit. Impact: Du bist nicht Rädchen #100 in einer Company. Was du hier aufbaust - Team, Architektur, ein Produkt, das Kunden wirklich nutzen - bleibt. Dein Beitrag ist direkt sichtbar: im Revenue, im Produkt und darin, wie das Engineering-Team in einem Jahr arbeitet. Ownership: Wir managen nicht deine Zeit, wir messen deine Ergebnisse. Du bekommst Verantwortung und Freiraum - und die Erwartung, beides zu nutzen. Compensation: Competitive Salary, Bonus und Equity-Beteiligung. Wir wollen, dass du am Erfolg partizipierst, den du mitaufbaust. Team: Office-first im Werksviertel München, 4 Tage/Woche. 30 Urlaubstage (inkl. Betriebsurlaub) · Wellpass · Deutschland-Ticket · Jobrad · Team-Events Find Jobs in Germany on Arbeitnow

Walaris designs and develops AI-driven, software-defined, and hardware-enabled autonomous systems for defense and security applications. Our software platform uses artificial intelligence, sensor fusion, and edge computing to provide real-time situational awareness for air, land, and sea domains, enabling rapid decisions at machine speed. Our cutting-edge technology is utilized by customers across the defense, national security, government, marine, and critical infrastructure protection markets worldwide. Software engineers at Walaris are at the core of our company, tackling complex and mission-critical technical challenges with the latest technologies. They integrate real-time machine learning and image processing systems and are constantly designing innovative software solutions to provide best in class capabilities. Working in cross-functional, international teams, our engineers consistently strive to exceed customer expectations. For our office in Nuremberg, we are looking for a C2 Software Engineer (m/f/d) starting as soon as possible. Responsibilities Develop command-and-control (C2) systems to meet operational and technical requirements derived from strategic company objectives Integrate Walaris software and technology into military and security systems to add autonomous capabilities and boost overall system performance Develop software solutions that improve system reliability, deployment velocity, and developer experience Own and deliver complex features end-to-end across the full stack, from web-based frontend interfaces through distributed backend services and technical design through production deployment iteration Ensure compliance with relevant military safety and quality standards Collaborate with cross-functional teams to ensure that requirements from R&D, sales, and product management are fully integrated and effectively addressed throughout the development process Requirements Bachelor's or master's degree in computer science, software engineering, electrical engineering, information technology, or a comparable qualification Professional experience in the development of complex software systems with strong proficiency in Rust, C++, or Python Experience with distributed systems and system integration Hands-on experience with multithreading and concurrency, asynchronous and distributed systems, containerized architectures (e.g., Docker-based environments), messaging systems (e.g., ZeroMQ, DDS, NATS, or similar), and performance optimization and system tuning Expertise in software development on Linux platforms Solid understanding of networking protocols and communication mechanisms, including TCP/IP, UDP, and inter-process communication (IPC) Experience designing and working with REST APIs Knowledge of low-latency communication systems Fluent in English and German Preferred Qualifications Experience with high-availability and fault-tolerant systems Understanding of real-time and deterministic system requirements Experience with sensor integration and multi-modal sensor fusion in event-driven systems Background in geospatial data systems (GIS/geoinformatics) or processing of time-series data Experience building software according to DALs and standards like DO-278, DO-178, or ASIL Familiarity with NATO standards like SAPIENT, STANAG 4586, etc. Benefits Join our mission and become part of an innovative, dynamic team! At Walaris, you'll play a vital role in saving lives and safeguarding local and national security by harnessing the power of cutting-edge technologies. This is your chance to break new ground and take on meaningful responsibility as you help develop and deploy industry-defining solutions. We offer creative freedom, competitive compensation, and a fast-paced, collaborative environment where your ideas and contributions truly matter. If you're ready to make an impact, we invite you to apply by submitting your cover letter, resume, and transcript through our online application form. Find more English Speaking Jobs in Germany on Arbeitnow

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We create the technology that redefines utilities and unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It's an incredibly exciting time to work in energy. Join us on our mission to improve the lives of ONE BILLION humans within the decade and shape a cleaner, better future for everyone. About Kraken Utilities Kraken is a globally proven technology platform, already licensed to support over 55 million customer accounts , with a target of 100 million by 2027 . It is one of the most advanced, AI-driven platforms for utility management—covering billing, CRM, meter data, and intelligent customer communications. We are now extending Kraken beyond energy into water and broadband , forming a new division: Kraken Utilities . Over the past three years, this team has been built from the ground up to re-architect and evolve Kraken for new industries—solving complex challenges like water leak detection , customer experience transformation , and high-volume data processing . We are in a rapid growth phase, with clients including: Severn Trent, Leep, Portsmouth Water, Essential Energy, TalkTalk, and Cuckoo , and a global team of 120+ people . 🏡 Where you'll fit in This is not a "business-as-usual" engineering role. You will play a key role in shaping how Kraken integrates with telecom and utility ecosystems—designing systems that are scalable, resilient, and developer-friendly. You'll act as a systems thinker and architect , solving multi-team challenges and building platforms that other engineers (internal and external) rely on. 🚀 What you'll own Design and develop new components of the Kraken platform for broadband utilities You will work closely with (and help shape) the OSS & Integrations function, which is responsible for: Partner Integrations Build and maintain integrations with telecom network providers, CPE (router) providers, and call record systems Handle a mix of REST and SOAP APIs to provision and query network state API & Platform Development Develop robust APIs connecting Kraken to external telco infrastructure Improve integration reliability and scalability Automation Create workflows to streamline operations between Kraken and partner systems Drive Architectural Improvements Reduce tight coupling between integrations and core business logic (e.g. Order Management, Quoting, Charging) Improve system stability and developer productivity Lead on microservice design , contract testing , and integration patterns Build facades and emulators to simulate integrations Treat internal developers as first-class customers Design and build an SDK layer for third party developers Team & Culture Impact Help scale Kraken Utilities by embedding a strong engineering and customer-first culture Influence how teams are structured and how systems evolve Take ownership of architectural direction and execution 🧠 What you bring to the party We're looking for an empathetic leader who enjoys solving complex system problems. You'll be responsible for leading a team of engineers, making decisions on how the team operates and setting the technical direction of the team. You'll be curious about AI developer workflows, ready to experiment and introduce new ways of working This role will involve line management duties, as well as being hands on and close to the code. You'll be responsible for ensuring the quality of the code being delivered through thoughtful code review. Work with other engineering teams and external engineering teams regularly Work with client delivery to help prioritize, deliver and maintain work required by clients. Be responsible for monitoring and alerting of production systems and where required, lead and manage incidents. Core Technical Skills Experience with Python stack and Web frameworks Strong domain modelling skills HTTP & REST APIs Building robust, fault-tolerant systems ⭐️ Bonus points Experience building SDKs or APIs for other developers What Makes This Role Different You'll work on platform-level architecture , not just features You'll design systems that impact multiple teams and external partners You'll help redefine how developers interact with Kraken via SDKs and abstractions You'll have real ownership in shaping both technology and team structure Kraken is a certified Great Place to Work in France, Germany, Spain, Japan and Australia. In the UK we are one of the Best Workplaces on Glassdoor with a score of 4.7. Check out our Welcome to the Jungle site ( FR / EN ) to learn more about our teams and culture. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. If you have any specific accommodations or a unique preference, please contact us at ----- and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Kraken, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms Are you ready for a career with us? We want to ensure you have the right tools and environment to unleash your potential. If you have any accommodation requests, please contact us at ----- We'll do our best to tailor the experience to your needs so you can feel comfortable, confident and be at your best! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we're looking for! At Kraken, we're creating a team of genuine, honest, empathetic people. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. Our (i) Applicant and Candidate Privacy Notice and Artificial Intelligence (AI) Notice , (ii) Website Privacy Notice and (iii) Cookie Notice govern the collection and use of your personal data in connection with your application and use of our website. These policies explain how we handle your data and outline your rights under applicable laws, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Depending on your location, you may have the right to access, correct, or delete your information, object to processing, or withdraw consent. By applying, you acknowledge that you've read, understood and consent to these terms Please note that, in line with our current recruitment policy, we are unable to offer visa sponsorship for this position; applicants must have the right to work in the country that they're applying to, at the time of application. Find more English Speaking Jobs in United Kingdom on Arbeitnow

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny. About the Team This role is for the SMS International team that is part of Mobile Platforms. The Mobile Platforms team at Klaviyo is responsible for empowering the over 200,000 Ecommerce clients we work with on a global scale to deliver effective experiences on mobile devices. This team focuses on performance optimization and continuous development of our Mobile Marketing Channels (SMS, Push Notifications, In App Messages, WhatsApp and RCS), Mobile SDKs (iOS, Android and React Native). While Email was how Klaviyo began, Mobile messaging is truly the way of the future. The SMS International team within Mobile Platforms is responsible for the expansion of SMS capabilities into new countries and regions and is also spearheading the development of RCS as a new capability to be offered to customers alongside existing channels. We have an ambitious roadmap for 2026 and 2027 that puts the team at the heart of the company's objectives and it is an exciting time to join the team! About the Role As a Fullstack Software Engineer II joining the SMS International team you will be working with a team of 4 other colleagues to deliver RCS and SMS International expansion to meet the company's objectives. You will get the chance to build brand new services, understand how they fit into the bigger picture and plan how to architect and scale them successfully to serve our customers. Technologies we use (not exhaustive): Claude Code, with other LLM tools also available Python, Django, Go, React, RabbitMQ, Celery, MySQL, DynamoDB, Elasticache, Redis Amazon Web Services (EC2, RDS, Aurora, SQS etc.), Terraform, Kubernetes, Splunk, Buildkite, Grafana, and other modern DevOps tools What we are looking for 3-5 years of experience in a software engineering discipline Experience with full stack application development Experience working with both monolithic and microservices architectures Experience working with AI tools to deliver business outcomes Experience with database design that can withstand high query volumes Experience with CI/CD pipelines Experience debugging performance issues and improving application performance An interest and aptitude for collaboration across teams and disciplines Nice to Have Experience creating new services with scalability in mind. Exposure to large-scale system design Experience with AWS or any similar cloud provider Communication domain experience Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range in Local Currency: £68,000 — £102,000 GBP This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance. Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process . For more information about how we process your personal data, see our Job Applicant Privacy Notice . Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses ----- instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR). Find Jobs in United Kingdom on Arbeitnow

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia , India , Lithuania, France, Germany and the UK ! The Ideal Candidate We are looking for a top-notch Principal Software Engineer to join the Bazaarvoice team in Belfast, UK. We are big believers in teamwork, knowledge sharing, and continuous learning. The ideal candidate is self-motivated, extremely curious, a strong communicator, patient, and highly enthusiastic about driving cross-team collaboration to meet our growth objectives. Beyond designing and implementing traditional distributed, fault-tolerant systems, you will be a visionary champion leading our agentic transformation. This means you will fundamentally shift our engineering culture and architecture from a paradigm of engineers writing manual code to an advanced model where engineers design, orchestrate, and manage autonomous AI agents. Requirements and Responsibilities: Agentic Transformation Leadership: Spearhead the transition from traditional code generation to agentic workflows. Define the architecture, guardrails, and patterns for how engineers build and manage AI agents to automate and scale our development lifecycle. Individual Contributor: Remain hands-on and able to code, build prototypes, and architect agent workflows as needed. Technical Ownership: Assume technical ownership of the security, quality, scale, and performance of products delivered from our Belfast hub (collaborating closely with our global engineering teams). Cloud Architecture: Oversee architectures, designs, and delivery of products built and deployed on AWS. Global Influence: Actively influence architectures, designs, and standards for the global product development team. Innovation & Roadmaps: Champion innovation and continuous improvements across the engineering organization , identifying and creating technology roadmaps that lean heavily into AI and automation. Prototyping: Develop prototypes and proofs-of-concept in support of AI/agentic technology recommendations. Talent & Mentorship: Assist in recruiting and hiring top talent per organizational needs , while guiding, mentoring, and evaluating highly capable technical talent to prepare them for an agent-driven ecosystem. Required Skills: 15+ years of overall relevant software engineering experience, with 8+ years specifically within world-class product companies. Full-Stack Capabilities: 10+ years of strong full-stack software development experience. SaaS Architecture: 5+ years of experience architecting, designing, and building high-scale, high-performance SaaS products. Cloud Expertise: 5+ years of cloud experience. Agentic & AI Vision: Proven understanding of Large Language Models (LLMs), prompt engineering, vector databases, and AI agent frameworks (e.g., Claude Code, LangChain, custom agent orchestration), with a clear vision of how to shift engineering from manual coding to agent management. Communication & Collaboration: Strong communication and influencing skills across multiple geographic locations , alongside a proven track record of cross-functional collaboration. Nice to Haves: Exposure to Big Data environments – data processing / analytics. Experience working within the Ecommerce space. #LI-EM1 Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. Please note: The successful candidate will be required to undergo a basic AccessNI check prior to starting. Find Jobs in United Kingdom on Arbeitnow

gravity9 is a boutique IT consulting company headquartered in the UK with offices in the US, Canada, Poland, and Colombia. Our team has deep experience in engineering, experience design and product management. We enjoy a challenge and pride ourselves on working with our clients on their most complex problems, finding elegant and flexible solutions that help them transform their businesses. Join Our Growing Team - Future Opportunities Await! We are excited to share that our company is experiencing significant growth and expansion, and as a result, we're on the lookout for talented individuals to join our team. We want to be upfront about our hiring process. At this moment, we are in the process of securing projects that align with our business goals and objectives. Our intention is to ensure that once we bring new team members on board, they will have a meaningful and impactful role to play from day one. While we might not be able to extend an offer immediately, we are highly interested in considering you for these future projects. If you're open to the idea of potentially joining our team in the future, we encourage you to continue with our interview process. We value your time and effort and believe that getting to know you better will help us make an informed decision. Once you have effectively concluded the entire recruitment procedure, we will retain your profile and reach out to you once a suitable opportunity emerges. Additional interviews will not be necessary at this stage, and we anticipate being able to extend an offer to you promptly. What does the recruitment process look like? 1. Recruiter Screen In the first call, our recruiter will learn more about you and your story to check a potential fit for gravity9. This is also an opportunity to ask your questions about the role and company. This step might take around 60 mins. 2. Tech 1 Interview with our AI Practice Lead In this meeting your potential future teammate will take a deeper dive into your experience and what you could bring to the team. This step will take around 75 mins. 3. Tech 2 Interview with our software consultants In this meeting your potential future teammate will take a deeper dive into your experience and what you could bring to the team. This step will take around 60 mins. 4. Final Interview You made it to the very last stage! Here we already strive to cooperate with you and give you an opportunity to meet our leadership team during this informal talk. This step will take around 30 mins. Thank you for considering the opportunity to be a part of our growing journey. We look forward to the possibility of working together and achieving great things. Role Description gravity9 is expanding its Forward Deployed Engineering team to build production agentic AI systems for enterprise clients, in partnership with leading frontier-model providers. We already support clients from different verticals to have agentic and RAG systems live in production across healthcare, financial services, retail and global logistics. As a Forward Deployed AI Engineer you work embedded in the client's environment, from discovery, through architecture and build, to production and handover. This is end-to-end agent engineering, not proofs of concept and not advisory work. Two flavours of engagement: Internal enterprise use cases, such as reconciliation and KYC workflows in financial services, clinical and claims workflows in healthcare, operations and supply-chain workflows in logistics. Product- and customer-facing agents, more greenfield, often exploratory, built into the client's own product. Engagements are typically a team of engineers over a few months, working shoulder-to-shoulder with the client's team including architects, DevOps and QA. Embed with the client. Work hand-in-hand inside the client's environment, codebase and cloud tenancy, often in a hybrid team alongside their engineers. You are visible to the client from day one. Design and build production agentic AI systems. Multi-agent orchestration, tool and function calling, retrieval, planning and routing, human-in-the-loop checkpoints, state and checkpointing, guardrails, failure handling and recovery. Do the unglamorous data work. A large share of every engagement is data engineering: ingestion, flattening deeply nested structures, extracting content from unstructured documents, classification, summarisation, tagging, enrichment, indexing. Models reason over data, bad data beats a good model every time. Own evaluation and accuracy. Establish a baseline eval dataset at the start of the engagement, automate grading, and track groundedness, faithfulness and retrieval quality per tool, not just at the agent level. Be ready to defend accuracy numbers to a sceptical enterprise stakeholder. Engineer for cost and latency. Model selection and routing (cheaper, faster models for non-reasoning steps; frontier models where reasoning genuinely earns it), prompt and context budgeting, caching. Cost is a non-negotiable metric on every engagement. Ship it properly. Observability and tracing, CI/CD, IaC, monitoring the client can actually operate, security and compliance review. Transfer knowledge deliberately. We don't run a long-term support business. Every engagement is designed so the client owns and can extend the system after we leave. You architect with their team in the room, pair with their engineers, and hand over working monitoring and documentation. Technical skills Essential Programming: Strong Python (async, typing, testing, packaging). Working competence in TypeScript / Node is a plus. LLM application engineering: Hands-on production experience with frontier models: prompt and context engineering, structured outputs, tool and function calling, streaming, token and context-window management. Agentic architecture: Built and shipped multi-agent or agentic workflows, planner/router patterns, supervisor and sub-agent designs, ReAct-style loops, state and checkpointing, retries and interrupts, human-in-the-loop review gates. Frameworks: At least one of: Anthropic Agent SDK, LangGraph, LlamaIndex, or an equivalent orchestration framework, plus the judgement to know when to use none of them. RAG and retrieval: Chunking strategy, embeddings, hybrid and semantic search, re-ranking, citation and provenance, natural-language-to-query translation. Data platforms: NoSQL databases such as MongoDB (aggregation pipelines, Atlas Search, Atlas Vector Search) or a strong equivalent, plus SQL. Comfortable designing schemas for agent retrieval, not just for OLTP. Data engineering: Building ingestion and enrichment pipelines over messy structured and unstructured sources, documents, PDFs, object storage. Evaluation: Building eval harnesses and eval datasets, LLM-as-judge with its limits understood, regression testing of prompts and agents, metric selection per use case. Cloud: Production delivery on AWS (incl. Bedrock), Azure or GCP, containers, serverless, networking basics, secrets management, IAM. Engineering discipline: Git, code review, testing, CI/CD, IaC (Terraform or equivalent), observability. Strong advantage Anthropic certification (Claude Developer / Anthropic-issued credential), an explicit advantage at shortlisting. Anthropic Agent SDK production experience, a significant bonus. MCP (Model Context Protocol): building servers and clients, tool exposure, auth patterns. Claude Code as an autonomous SDLC agent: sub-agents, hooks, custom skills, agent marketplaces, context sharing across a team. LLM observability and tracing tooling (LangFuse, LangSmith, Arize, Braintrust or similar). Regulated-environment delivery: HIPAA, GDPR, SOC 2, FCA/PRA, PII handling, data residency, guardrails and red-teaming. Graph or taxonomy-based knowledge representation alongside vector retrieval. Kafka / streaming, Databricks, or comparable large-scale data platform experience. Nice to have Voice and multimodal agents; evaluation of non-text outputs. FinOps for AI workloads; unit-economics modelling for agent systems. Open-source contribution to the agent / LLM ecosystem, or conference speaking. Prior experience as an FDE, solutions architect, or delivery consultant at a frontier-model, data platform, or infrastructure vendor. Soft skills An FDE is an engineer who is safe in front of a client. We screen as hard on this section as on the technical one. Client presence and credibility. Can hold a technical conversation with a client architect and a business conversation with their CTO or head of operations in the same hour, and be trusted by both. Can present, whiteboard, and answer hard questions without deflecting. Translation. Turns a business problem described by non-technical people such as a clinician, campaign manager or supply-chain planner into a technical design, and explains the technical design back in their language. Ego-free collaboration in a supporting role. On some engagements the tech lead will come from the client or a partner, not from us. You need to contribute strongly, disagree well, and take direction without friction. Brilliant-but-territorial doesn't work here. Comfort with ambiguity and greenfield. Engagements often start before the requirements, the data access, or sometimes the problem statement are settled. You make progress anyway, and you make the ambiguity visible rather than hiding it. Bias to production. Instinctively asks "how does this get deployed, monitored and maintained?" rather than stopping at a working notebook. Teaching instinct. Actively enjoys upskilling the client's engineers, because self-sufficiency at handover is the definition of success, not follow-on billing. Ownership and pace. Short engagements, small teams, no layers to hide behind. You unblock yourself, chase the access request, and follow the thread to the answer. Commercial awareness. Understands that scope, cost and the client's willingness to pay are part of the engineering problem, and contributes to scoping and estimating honestly. Resilience and adaptability. New client, new domain, new stack every few months; occasional travel; occasionally a sceptical stakeholder who has been told AI is coming for their job. You stay steady and constructive. Written communication. Clear design docs, decision records, handover material and status updates in English. Much of this is asynchronous and cross-timezone. Genuine curiosity about the field. This ecosystem changes monthly. We want people who are already reading, building side projects and forming opinions — not waiting for training to be scheduled for them. Experience profile FDE (mid): 3+ years software engineering, 1+ years hands-on LLM / agentic work with at least one system live in production. Client-facing exposure. Senior FDE: 5+ years engineering, 2+ years AI or agentic AI, has owned the architecture of at least one production agent system end-to-end and led a client conversation about it. Lead FDE: 7+ years, has led delivery teams of 3–7 people, can act as engagement tech lead, contributes to pre-sales and estimation, and can mentor a growing FDE bench. What success looks like First 90 days — owning a meaningful component of a client-facing agent system, including its evals, and trusted in front of the client. 6 months — designing agent architectures independently, leading a workstream, and running the handover and knowledge-transfer track. 12 months — a reference point for others on the team, contributing to reusable assets, pre-sales and interviewing. What we offer Support for vendor certifications and access to partner training programmes. Company-wide AI tooling as part of how we work day to day. Find more English Speaking Jobs in United Kingdom on Arbeitnow

This role is for an existing vacancy. WHAT DO WE DO? We create solutions for the people who keep our world flowing. For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products. THE ROLE The Technical Sales Representative-Outside Sales is responsible for providing field technical sales support to customers of John Brooks Company in various markets and industries. The incumbent will be responsible for consultative field sales activities ? both generating and closing sales opportunities, necessary to maintain and grow business for Filtration, Compressed Air Purification and Dryer, and Heat Exchanger product lines. Our Technical Sales Representatives are responsible for overall customer satisfaction, while meeting or exceeding the territory sales and profitability targets. TERRITORY: Southern AB, Southern BC, and Southern SK The successful candidate should reside near lower-mainland BC. DUTIES & RESPONSIBILITIES Responsible for providing top quality field technical sales support to customers for filtration products and systems Prospect and generate sales opportunities and leads Establish and maintain professional business relations with new and existing customers Service existing customers as well as new territory growth Visit customers to review products & applications, evaluate and recommend custom filtration solutions to suit individual customer needs CRM management Participate in joint calls with managements, suppliers, and other division representatives Continuous learning/ supplier/ factory/ virtual Requirements Essential: Post-secondary degree/ diploma in a technical field Excellent communication skills 5 years of outside sales experience ? industrial filtration products; preferred 3-4 years? experience with industrial system review and calculations A strong sales hunter mindset with a strong technical aptitude and a general understanding of industrial processes Must demonstrate interpersonal savvy in order to build and maintain relationships Excellent time management, communication, and problem-solving skills Advanced computer skills; proficient with Microsoft Office Suite (Excel, Word etc.) Strong presentation skills and experience preparing professional PowerPoint decks Valid Driver?s License and Passport Demonstrated alignment with John Brooks values; People first, Customer Focus, Pursuit of Excellence Desirable: Working knowledge of industry products, systems and applications Experience with Salesforce CRM WORK ENVIRONMENT Fast-paced environment in a dynamic competitive industry Daily customer and inter-departmental/branch communication via In person meetings, telephone calls, emails, and virtual meetings Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions Day travel to customer & supplier sites Long distance travel to customer & supplier sites, overnight travel as required ? approx. 15% Ability to lift 50lbs, on occasion Benefits Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a p

About the Role JD Development Group is a Markham-based residential real estate developer building low-rise, mid-rise and mixed-use communities across the GTA. Current and upcoming projects include Verde Living, 45 Agnes, Lake VUC, Aria Mid-rise and Sunningdale. The Construction Manager is JD's senior leader on site. They turn approved drawings, budgets and schedules into finished homes, delivered safely, on time, on budget and to the quality our purchasers expect. They work closely with the owner's representative and project management consultants, design consultants, trades, municipal inspectors, and JD's Sales, Customer Care and Accounting teams. Top Priorities of the Role Deliver to the project goal. Understand the full goal of each project, not only its financial targets but its purpose, positioning, quality, timing and purchaser commitments. Plan and execute the work to achieve that goal. Communicate proactively. Keep leadership and the project team informed throughout the project. Raise any deviation from the project goal early, with its impact and a recommended course of action. Build and follow process. Write clear process manuals for construction activities, put them into practice on site, and follow through so they are used and kept current. Key Responsibilities Project delivery Lead all construction activity on assigned projects from site mobilization through occupancy, final inspections and handover. Work in partnership with JD's external owner's representative and project management consultant, who manages the overall project goal and budget on JD's behalf. Build and maintain the master construction schedule; set look-ahead schedules with superintendents and trades. Coordinate design consultants, engineers and the owner's representative to resolve RFIs, drawing conflicts and site issues quickly. Lead weekly site and trade coordination meetings and issue minutes and action items. Health and safety Act as or oversee the Constructor's responsibilities under the Ontario Occupational Health and Safety Act and O. Reg. 213/91 (Construction Projects). Maintain the site safety program: Notice of Project, site orientations, JHSC or health and safety representative, inspections, incident reporting and investigations. Verify that trades hold valid WSIB clearance, insurance and required training (Working at Heights, WHMIS). Stop unsafe work and correct hazards immediately. Trades, procurement and contracts Support tendering, bid levelling and trade selection with the project team. Manage subcontractor performance, scope, change orders and back-charges. Review and approve trade progress claims and holdbacks in line with the Construction Act (Ontario), including prompt payment timelines. Cost and schedule control Track actual costs against the approved budget; forecast cost-to-complete monthly. Flag schedule slippage and cost overruns early, with a recovery plan. Prepare monthly progress reports for senior leadership, lenders and the owner's representative. Quality, permits and inspections Deliver work to the Ontario Building Code, approved drawings and JD's quality standards. Coordinate building permits, municipal inspections and utility connections. Manage Tarion requirements: PDI walkthroughs, deficiency lists and warranty-period repairs with Customer Care. People and stakeholders Lead, coach and assess site superintendents and site staff. Serve as JD's site contact for neighbours, municipalities and utilities; manage complaints, road occupancy and site logistics. Work with Sales and Customer Care on closing dates, upgrades and purchaser site visits. Qualifications Required Degree or diploma in Construction Management, Civil Engineering, Architectural Technology or a related field, or equivalent combined educ

If you're someone who likes solving problems quickly, communicating clearly, and helping people get unstuck - this role might be for you.PaintScout is a Calgary-based software company that helps painting contractors run better businesses. Our customers use PaintScout to estimate jobs, manage leads, collect payments, and organize their day-to-day operations.When contractors are running their business, they need the software to work - and when something isn't clear or isn't working, they need help fast.That's where you come in.We're hiring a Customer Support Specialist to provide quick, accurate support to customers through live chat and ensure they can keep moving without interruption.What This Role Is Really AboutYou'll be the front line of support for PaintScout customers.When someone has a question, runs into a problem, or isn't sure what to do next, you'll be there to help them solve it quickly and clearly.This role is about speed, accuracy, and consistency.It's not a sales role and it's not a coaching role.Your job is to make sure customers get the help they need quickly so they can keep running their business.What You'll Be Doing1. Live Chat SupportYou'll respond to incoming customer questions through chat.That includes: Monitoring and responding to live chat during assigned hours Troubleshooting common questions and product issues Guiding customers toward the correct workflows Maintaining a clear, calm, professional tone in every conversation 2. Issue Resolution & EscalationMost problems can be solved quickly - but sometimes they require deeper help.You'll: Resolve common product and workflow questions independently Identify bugs or unusual edge cases Escalate issues clearly to the appropriate team when needed Follow up to ensure the customer's issue is fully resolved 3. Documentation & Knowledge BaseGreat support depends on great documentation.You'll: Use internal documentation and help articles to support responses Flag gaps or outdated documentation when you see them Help improve macros, FAQs, and internal playbooks over time 4. Customer Experience & Signal DetectionSupport conversations often reveal important patterns.You'll: Recognize when customers are confused, frustrated, or stuck Tag conversations appropriately for tracking and reporting Identify when a customer should be handed off to a Customer Success Coach for deeper support What Success Looks LikeCustomers: Get fast responses Get clear answers Feel confident the issue is solved Can continue working without disruption Internally: You resolve most issues on the first contact Tickets are handled quickly and accurately Escalations are clear and well documented Your work is consistent and reliable Customers should walk away thinking: PaintScout is easy to get help from.Who You AreYou'll likely thrive in this role if: You communicate clearly in writing You're good at solving problems quickly You stay calm when customers are frustrated You have strong attention to detail You can learn software quickly and navigate it comfortably This role rewards people who are organized, dependable, and precise.What This Role Is (and Is Not)This role is: Execution-focused Customer-facing with clear processes About clarity, accuracy, and consistency This role is not: A coaching or relationship-management role A sales or upsell position An unstructured or improvisational role Growth OpportunitiesThis role is a strong entry point into the Customer Experience team at PaintScout. People who perform well here often grow into roles such as Senior Support Specialist, Customer Success Coach, or other specialized positions within CX like QA or training. Advancement comes from consistently resolving issues well, communicating clearly with customers, and taking ownership of improving how the support team operates. As PaintScout continues to grow, there will be increasing opportunities to take on more responsibility and develop within the companyWhy Join PaintScout? Gr

CWD designs, markets & sells the highest performing consumer electronics that are smart, simple, and stylish. From high fidelity turntables to wireless video connectivity systems, we create innovative products that empower people. Our success is measured in our customer satisfaction ratings and dedicated following. We have been in business since 1961 and our creations can be found in millions of homes. Together in teams, as a company, as a community, we are committed to Creating What's Different! CWD is looking for a Customer Support Team Leader to join our exceptionally talented and collaborative team! This posting reflects an existing vacancy within our Niagara Falls location. Reporting to the Customer Experience Manager, the Customer Support Team Leader is responsible for leading and developing the Customer Support Team while ensuring an exceptional customer experience across phone, email, and chat. The successful candidate will oversee day-to-day team operations, monitor key performance metrics, and provide coaching and support to help the team achieve department objectives. This role will also analyze customer interactions to identify trends and opportunities for improvement, while working closely with other departments to resolve issues, improve processes, and support customer-focused initiatives. If you are someone that likes a challenge and are continuously striving for excellence, then this is the perfect opportunity for you! This is a full-time permanent role working 40 hours a week on-site. Our hours of operation are 8:15am to 5:00pm Monday to Friday with occasional holidays and overtime work required. Key Responsibilities: Leadership Lead, support, and develop the Customer Support Team to achieve department objectives. Manage daily team coverage and roster scheduling to ensure appropriate support levels. Monitor team performance and conduct quality assurance reviews to identify coaching and development opportunities. Provide regular coaching, feedback, and support to team members. Support performance management and annual performance review processes. Lead regular Customer Support Team meetings and communicate relevant company, product, and process updates. Foster a positive, collaborative, and customer-focused team environment. Identify training needs and support the ongoing development of team members. Day-to-Day Responsibilities Support customers through phone, email, and chat channels as required. Assist with escalated or complex customer issues and help determine appropriate solutions. Monitor customer contacts to identify trends, recurring issues, and emerging concerns. Work with internal teams to address customer issues and identify preventative solutions. Collaborate with other departments to resolve customer issues, share customer feedback, and improve processes and overall customer experience. Monitor customer service performance across e-commerce marketplaces and ensure marketplace requirements and seller standards are maintained. Identify opportunities to improve Customer Support processes, team efficiency, and the overall customer experience. Take ownership of assigned initiatives, including the Customer Self-Serve Initiative. Use CRM, e-commerce, and ERP systems to support customer service processes and issue resolution. Administration Prepare monthly and annual reports for management review and decision making. Analyze customer contact data and trends and provide insights and recommendations to management. Maintain accurate records and documentation related to team activities. Complete regular reporting and administrative tasks related to team performance and department objectives. Support the ongoing improvement and documentation of processes and procedures. Prepare infor

Application Deadline: 10/08/2026 Address: 475 2nd Avenue SouthJob Family Group: Wealth Sales & ServiceSupports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client relationships through the delivery of service and advice.Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.Assists the advisory team in preparing for client meetings, including scheduling appointments.Handles clients' general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.Maintains and organizes client database and client files.Ensures transactions and tasks are appropriately assigned to team members and completed.Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.Gathers and distributes information on updates to training, guidelines, technology, and other business related information.Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience resulting in retaining long- term client relationships and delivers an exceptional client experience.Assists with managing a portfolio of clients to retain and grow relationships.Support IA's in individual client investment needs to provide professional, customized investment-related advise, sales and services.Works collaboratively within the market, BMO partners and the community to build relationships and deliver the desired customer experience.Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.Protects the Bank's assets and clients' assets and complies with all regulatory, legal, and ethical requirements.Maintains the confidentiality of client and Bank information.Completes complex & diverse tasks within given rules/limits.Analyzes issues and determines next steps; escalates as required.Broader work or accountabilities may be assigned as needed.Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications:Typically between 1 - 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an assetKnowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an assetFamiliarity with technology applications and software used in the financial planning and investment industry.Must meet the licensing and certification requirements for the branch / jurisdiction where the mandate is being fulfilled.Basic specialized knowledge.Verbal & written communication skills - Good.Organization skills - Good.Collaboration & team skills - Good.Analytical and problem solving skills - Good. Salary : $33,500.00 - $56,500.00Pay Type: Salaried & Comm