About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is looking for a Customer Marketing Manager to make sure our most important messages are backed by customers who can speak to them. This role works across regions and customer segments on special projects tied to the company's top priorities. When we launch a new model, feature, or initiative, you'll find the customers who can speak to it and get them on the record. We're looking for an excellent communicator who can turn customer stories into multiple formats that flex across channels. This often means working under compressed timelines and leading customer storytelling on some of the most important projects at Anthropic. You'll work closely with Product Marketing, Sales, Brand, Comms, Customer Marketing segment leads, and the writers on our team. The right person has done both product marketing and customer marketing, and has a reporter's nose for a good story. Key responsibilities Own the customer evidence strategy for the company's top priorities, deciding which claims need customer proof, which customers are best placed to back them up, and where we have gaps to close Bring what customers are telling us back to Product Marketing and Sales, so our messaging reflects what lands with buyers Stand up new programs as company priorities shift, setting the scope, the customer list, and the plan to ship quickly Lead the customer plan for major model and product launches, from which customers we engage with to how their voices show up in the announcement Partner with Brand and Creative on which customer stories anchor our campaigns and how we tell them Build proof point libraries and enablement around our key messages, so account teams know which story to use and when Shape the customer narrative our executives use in keynotes, posts, and customer conversations Prioritize customer asks when several teams want to tap the same customer, and work with Comms, Legal, and customer executives to get high-profile stories approved Minimum qualifications Can read a messaging doc and quickly spot what customer proof it needs and where the gaps are Are a strong writer and interviewer who can get a customer to say something specific and true, then turn it into a story people want to read Have supported product launches and campaigns with customer proof, often on tight timelines Have built sales enablement that sales teams kept using after launch week Are comfortable with technical products and can explain/write what a customer built, and why it matters, in plain language Know how to work across a lot of teams without formal authority, and can say "not yet" when a request doesn't fit the plan Have good judgment about when a story is ready and when it needs more work Enjoy moving between very different projects, sometimes in the same week Already use Claude to help with drafts and interview prep Preferred qualifications Have 7+ years in B2B marketing, with time in both product marketing and customer marketing Worked in AI or developer tools A background in journalism or editorial A background in Product Marketing or Messaging Written keynotes or LinkedIn posts for executives Run message testing or win/loss interviews to learn what buyers respond to Worked with Comms or analyst relations on announcements that featured customers The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $320,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Partners Solutions Architect on the Applied AI team at Anthropic, you will be a Pre-Sales architect focused on cultivating technical relationships with our Global and Regional System Integrators (GSIs/RSIs), and our cloud partners (AWS and GCP). You will strengthen our relationships with key partners to accelerate indirect revenue, enable their AI practices, and execute on long-term GTM strategy. Key Responsibilities Strategic Technical Partnership : Be a technical thought partner to the Anthropic GTM partnerships team, providing technical expertise to better understand the partner landscape, driving key strategic programs, and identifying opportunities to deepen partner technical capabilities. Embed with GSI and cloud partner technical teams to enable their AI practices, support troubleshooting, evangelize Anthropic in their developer communities, and serve as an escalation point for complex technical issues. Joint Solution Development: Collaborate with partners to identify high value industry-specific GenAI applications, develop joint solutions and codify reference architectures / best practices to accelerate time to deployment Customer Deal Support: Intervene directly to unblock strategic customer deals where partners are the primary delivery vehicle, providing deep technical expertise and solution architecture guidance. Partner Ecosystem & Events : Represent Anthropic at partner events such as GSI customer workshops, AWS summits, and industry conferences. Lead or support partner-specific developer events, hackathons, and technical enablement sessions, especially for technically native communities. Product Feedback: Validate and gather feedback on Anthropic's products and offerings, especially as they relate to partner use cases and deployment patterns, and deliver this feedback to relevant Anthropic teams to inform product roadmap and partner strategy. Preferred qualifications 5+ years of experience in technical customer-facing/partner-facing roles such as Solutions Architect, Sales Engineer, Partner Sales Engineer, Technical Account Manager Track record of successfully partnering with GSIs and/or cloud providers to solve complex technical challenges, from initial solution design through customer delivery Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more Strong presentation & technical communication skills with the ability to translate requirements between technical and business stakeholders Experience designing scalable cloud architectures and integrating with enterprise systems Familiarity with common LLM frameworks and tools or a background in machine learning or data science Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities A love of teaching, mentoring, and helping others succeed Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems Fluent in Japanese and English Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a member of the International Policy Applied AI team at Anthropic, you will be a trusted technical advisor to governments, AI Safety Institutes (AISIs), and multilateral institutions. You'll use your technical skills and your experience with government partners to help them understand frontier AI, test it, and apply it to their public missions with a high degree of reliability and safety. This role serves Anthropic's policy, mission, and public benefit goals. In collaboration with the Policy, Product, Research, and Engineering teams, you'll help partners develop strategies and plans to evaluate and adopt leading-edge AI systems. You will use your excellent communication skills to explain complex topics, including the potential benefits and harms of frontier AI, to technical and non-technical audiences alike. You will also play a critical role in identifying how our AI systems can best serve public interests around the world, while maintaining our best-in-class safety standards. Responsibilities: Act as a primary technical advisor for senior officials in partner governments, AISIs, and international institutions. Brief them on frontier AI capabilities, give an honest account of both benefits and harms, and explain safety research in terms that inform their decisions. Partner closely with the Policy team to understand each partner's goals and requirements. Develop demos, pilots, prototypes, and evaluation suites that show how Claude can support their public missions, such as cyber defense. Lead technical onboarding, enablement, and hands-on workshops for partner institutions, including national cybersecurity agencies. Guide their setup, architecture, and integration as they build with Claude Code and the Claude API. Act as the voice of our international partners and a key collaborator with our Product and Research teams to ensure we deliver the capabilities they need. Travel internationally to partner institutions for senior leader meetings, technical enablement, and building relationships. Establish a shared vision for creating solutions that enable beneficial and safe AI. Lead the vision, strategy, and execution of innovative solutions that leverage our latest models' capabilities. You may be a good fit if you have: 4+ years of experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Cybersecurity Engineer, working with governments, international organizations, or the public sector Experience in technology policy, AI safety, cybersecurity, or international affairs Designed novel and innovative solutions for technical platforms in a developing mission area Familiarity with how AI models are evaluated and tested for safety Strong technical aptitude to partner with engineers and strong proficiency in at least one programming language (Python preferred) Understanding of and experience with LLM fundamentals The ability to navigate and execute amidst ambiguity, and to flex into different domains based on the problem at hand, finding simple, easy-to-understand solutions Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders, from engineers to senior government officials Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $315,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Vehicle Operations Specialist , your primary responsibility is to manage all onsite vehicles including sales inventory, used vehicles, lease returns, and internal fleet in partnership with both on-site and HQ-based teams. The Vehicle Operations Specialist is a critical partner in ensuring the readiness of inventory, flow of vehicle movements, and accuracy of inventory tracking. We prioritize a world-class customer service experience, and our Vehicle Operations Specialist plays a key role in continuing to build upon the Lucid Motors brand through their organization and support of the sales team. Our ideal candidate has an unwavering commitment to the accurate collection and recording of information and possesses demonstrable interpersonal and communication skills. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities. The Role: Monitor and manage the location's physical vehicle inventory, ensuring inventory vehicles are in ready-to-sell condition and that lots are clean and well organized Conduct lot walks and physical inventory to ensure inventory accuracy Partner with internal allocations team to inform of inventory needs Ensure inventory is well-maintained and appealing, performing software updates, cleaning and charging vehicles as required Partner with internal teams to manage lease return, trade-in and fleet vehicles on-site Coordinate logistics for vehicle movements as required between Lucid facilities and third-party locations Monitor inbound shipments of vehicles from manufacturing or third-party facilities Perform and verify vehicle intake inspection and ensure inbound cars comply with quality standards per Lucid's defined quality intake assessment Liaise with Service team in case of required repair work Partner with sales teams on the status of vehicle readiness Assist with new vehicle deliveries during high volume periods and daily operations as required Qualifications 2+ years of professional experience in operations or support role. Passion for a fast-paced, high-growth environment. Detail-oriented and focused on providing great experiences by improving efficiencies. Self-starter and quick thinker with high attention to detail who thrives in ambiguous and rapidly changing situations. Excellent interpersonal and organizational skills with the ability to relentlessly prioritize. Willingness to be hands-on with all vehicle operations. Ability to work evenings and weekends in a retail environment Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation Preferred: Proficiency with Salesforce or other CRM. Prior experience in the automotive sector. A Bachelor's degree is preferred, or equivalent experience in business, marketing or related discipline At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. As a Studio Manager within a Lucid Sales Studio , your primary responsibility will be to directly manage, coach, develop and support a sales team with the successful articulation and delivery of the Lucid brand and ownership experience. This role will report directly to the Market Leader to lead the studio team and processes that enable the studio to achieve their sales targets. BUSINESS HEALTH · Coach and motivate the sales team to meet sales, test drives, delivery, and productivity goals · Demonstrate sales leadership by role-playing and having an active presence in customer-facing locations · Train and develop team on sales, financing and delivery processes · Analyze data to determine optimal business strategies · Set individual goals for your team, ensuring processes and routines are conducive to building pipeline and creating owners in order to reach studio goals · Ensure the team is fluent in all aspects of Lucid product knowledge and relevant automotive industry offerings, and competitive landscape · Drive for excellence in all areas of business focused on reaching expectations for the respective location EMPLOYEE ENGAGEMENT · Provide targeted coaching, skill development for Sales Specialists and Brand Ambassadors to excel in performance metrics with weekly one-on one meetings · Recruitment, training and development of a high performing and customer focused team, ensuring all positions are filled in a timely manner · Provide leadership, direction and coach all members of the Sales Team to ensure a seamless experience for customers and all members of the Lucid community. · Develop inclusive, diverse, and high performing teams through defining efficient processes and developing the sales team through teaching moments. · Sets sales goals, timelines, and target lists for Sales Specialists and tracks results to ensure timely execution on lead generation and/or market Initiatives. · Demonstrates a confidence in operations and planning all aspects of the business including developing monthly sales attainment plans and communication of results to team. · Manages leads, appointments, reservations and motivates a team to deliver results by communicating company initiatives and engaging team through effective coaching, performance management and training. CUSTOMER EXPERIENCE · Responsible for ensuring all employees provide best-in-class experience in every interaction on the studio floor, in test drives, and through actively following up on leads · Empower and guide employees through challenging customer concerns, to make decisions in the customers' best interest while also supporting Lucid's mission · Also acts as a Senior Sales Advisor, handling high-potential customers · Clientele management for VIP customers · Your hands-on leadership will assist in coaching and training your sales team to deliver an exceptional experience that touches both the heart and mind of the customer. STUDIO OPERATIONS · Own the operations within the studio to ensure the customer journey is frictionless and seamless from reservation through to delivery. · Supervise merchandising product inventory and display · Manage and coordinate Studio team scheduling. · Partner with Retail Operations and coordinate with vendors and service providers as needed · Ensure facility maintenance and showroom presentation adhere to the brand standards · Thrives in a fast-paced environment where innovation is inevitable, and change is expected. · Assist with daily operations as needed Qualifications: · 5+ years of store management experience in retail, luxury or hospitality. · Automotive sales management experience preferred · A Bachelor's degree or equivalent experience in business, sales, or related discipline. · Experience with leading a team of sales focused professionals that can deliver an achievement of their targets. · Experience making data driven decisions and holding team accountable to KPI's · Extensive experience and ability to lead a team that fosters an inclusive and collaborative environment. · Acts with urgency and champions excellence in all company objectives. · Proficient in English with a secondary language skill set being a plus. · Proficient in Microsoft Office products, CRM tools (i.e. Salesforce) and retail business systems. · Demonstrates a passion for electric vehicles and premium vehicle markets. · Ability to work evenings and weekends in a retail environment · Ability to obtain appropriate state DMV licensing, where applicable · Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire · Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. Who we are looking for: You are an enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. You will seek to understand the customer, learning preferences and personalizing the experience. You are highly organized, personable, and thrive in a dynamic work environment. The Role Customer Facing: Manage a pipeline of assigned deliveries through regular communication with Sales Specialist to align on delivery readiness Conduct pre-delivery conversations with customers to confirm delivery details and set clear expectations Guide customer through the key features and functions of their Lucid vehicle and tailoring the experience to their needs, whether at a delivery center, virtually, or an offsite location Conduct post-delivery conversations with customers to address any questions which may arise after the day of delivery Manage a pipeline of lease-end customers to schedule grounding of their vehicle upon lease maturation, scheduling appointments to ensure timely return of vehicles Conduct lease-end vehicle intake appointments Represent Lucid by articulating our technological, design, and quality advantages over competitors to benefit the customer's purchasing decision Utilize Salesforce to document essential details such as inbound/outbound activity, information during the delivery ceremony, and delivery specifications Show a commitment to refining and adapting your approach to continuously enhance the customer experience, using feedback and customer delivery outcomes as guideposts Operational: Manage vehicle readiness for all customer deliveries in your pipeline, including final quality check prior to vehicle handoff Prep and stage vehicles in delivery area prior to customer appointments Accurately complete required paperwork and collect necessary documents to finalize delivery or complete grounding of a lease return Book and track final mile transport as necessary, coordinating with the customer and carrier Assist with daily operations as needed Qualifications: 2-5 years of customer facing professional experience. Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve Comfortable navigating ambiguity Experience in a luxury retail or hospitality environment preferred. Comfort with using Salesforce or equivalent CRM system. A Bachelor's degree or equivalent experience in business, sales, or related discipline. Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner. Demonstrates a passion and enthusiasm for Lucid products and technological advances. Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction. Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability. Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes. Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making. Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles. Demonstrates a passion for electric vehicles and premium vehicle markets. Is responsible for introducing our customers to their vehicle and creating a memorable orientation experience. Manages and overcomes customer feedback in a cordial and calm manner. Acts with urgency and champions excellence in all company objectives. Available to work weekends, evenings, nights, and holidays as needed. Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required on occasion Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. $103,000-$129,000 At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
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About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Lucid Motors is looking for a passionate Sales Associate who is committed to creating exceptional customer experiences and representing an innovative brand. As a Sales Associate, you will play a key role in guiding our customers through their journey, from the first encounter to the purchase and beyond. You will be the face of Lucid Motors in our studios, helping customers discover our luxurious electric vehicles. What you will do: • Deliver impeccable customer experiences by providing friendly, knowledgeable, and professional advice. • Represent Lucid Motors effectively by communicating our mission, vision, and products. • Collaborate with the sales team to meet sales goals and ensure high levels of customer satisfaction. • Manage the sales process from initial customer interaction to post-sale follow-up. • Strengthen the Lucid brand by sharing knowledge and ensuring a smooth customer journey. Who we are looking for: • You have a natural curiosity and enthusiasm for working with customers. • You possess excellent communication skills and can listen attentively to others' needs. • You have an open, social personality and are proactive in engaging with customers. • You are passionate about the future of mobility and the Lucid Motors brand. • You ideally have experience in a customer-facing environment (e.g., retail, automotive, hospitality). Why work at Lucid Motors? • The opportunity to be part of an innovative brand shaping the future of mobility. • A stimulating work environment where you can grow and learn. • Competitive rewards and benefits. Apply now and be part of the future of electric vehicles at Lucid Motors! Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with Europe an data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Retail & Used Car De-Fleet Manager (Europe) is responsible for leading the end-to-end strategy and operations for vehicle de-fleeting, trade-in management, refurbishment, and sales across the European region. This role is accountable for maximizing vehicle residual values through accurate valuation, effective refurbishment planning, efficient inventory management, and optimized route-to-market decisions. Working cross-functionally with Sales, Fleet, Service, Finance, and Retail Operations teams, the De-Fleet Manager ensures all returned and traded vehicles are processed efficiently, marketed through the most appropriate sales channels, and sold in a manner that maximizes profitability while supporting Lucid's premium brand standards and customer experience. The successful candidate will drive operational excellence, establish scalable de-fleet processes, develop strategic remarketing partnerships, and deliver performance through robust KPI management, ensuring a best-in-class used vehicle and Certified Pre-Owned operation across Europe. Key Responsibilities Lead the valuation, pricing, and resale strategy for all Lucid trade-in and de-fleet vehicles, ensuring accurate vehicle appraisals, margin optimization, and effective route-to-market decisions. Develop and manage European used vehicle sales channels, including retail, wholesale, auction, and third-party marketplace partnerships, to maximize profitability, speed of sale, and market coverage. Design and oversee a standardized EU de-fleet process covering vehicle returns, inspections, refurbishment, logistics, storage, and sales readiness. Collaborate cross-functionally with Sales, Service, Retail Operations, Fleet, and Finance teams to ensure efficient vehicle processing and minimize cost leakage. Define, track, and report key performance indicators related to vehicle turnaround times, refurbishment efficiency, inventory aging, channel performance, and profitability. Drive continuous improvement initiatives to enhance operational efficiency, stock turn, customer experience, and financial performance. Support the implementation and ongoing management of the Certified Pre-Owned (CPO) program, ensuring vehicles meet brand, quality, and compliance standards. Manage fleet return processes with leasing and fleet partners, ensuring timely execution, accurate condition assessments, and maximum value recovery from returned vehicles. Identify and resolve process bottlenecks across the used vehicle lifecycle to improve operational performance and optimize residual value outcomes. Deliver a premium, end-to-end customer experience, guiding customers through every stage of the sales journey with a consultative approach, tailored solutions, and seamless vehicle delivery and ownership transition. Build lasting customer relationships and drive brand loyalty by proactively resolving issues, exceeding expectations, and continuously enhancing the customer experience to generate advocacy and satisfaction. Set up & drive campaigns (GTM) for all regions, in conjunction with the NSCs in relevant markets Qualifications Experience in Automotive Management, Supply Chain, Finance, or a related discipline preferred, but not essential. Minimum of 8 years' proven success in vehicle de-fleet, remarketing, used vehicle operations, or a related automotive industry role. Demonstrated expertise in end-to-end de-fleet and remarketing operations, including vehicle valuation, refurbishment planning and inventory management. Strong understanding of residual value management and the commercial drivers impacting profitability across wholesale and auction channels. Proven experience defining, managing, and reporting on key operational and financial KPIs within a de-fleet/remarketing environment. Proficient in CRM and business management systems, with Salesforce experience preferred. Excellent negotiation, communication, and presentation skills, with the ability to influence stakeholders and build effective relationships with internal and external partners. Strong commercial acumen with a strategic mindset, capable of identifying growth opportunities, driving process improvements, and delivering sustainable business results. Highly analytical, results-oriented, and self-motivated, with the ability to manage multiple priorities in a fast-paced environment. Demonstrated ability to work independently while collaborating effectively across cross-functional teams and international markets. Fluent in English, both written and spoken; additional European languages are advantageous. This is a Lucid office-based role in Amsterdam Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us! The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. The position offers 20–25 part-time hours per week, with flexibility needed to work evenings and weekends. The role: Welcome guests, resolve general inquiries, and schedule test drives Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach Customer Assessment: Ask questions to understand budget, preferences, timeline Listen to customer needs to recommend suitable vehicles and collects required customer information Refer high-potential leads to Sales Specialists Ensure all guests are directed to the most appropriate point of contact Develop deep knowledge of Lucid brand, vehicles, and services Stimulate customer consideration, explaining features, specifications, pricing of all models Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist) Ensure test drive and showcase vehicle readiness (cleaning, charging) Assist with daily operations as needed You bring: Exceptional people skills, communication is key! Ability to deliver an outstanding customer journey for guests entering the Studio Experience in customer facing industry (food service, retail, hospitality etc) Patience and professionalism Comfortable operating in ambiguous retail environment Passion for EV industry and building the Lucid brand Minimum requirements: Flexible availability including extended holiday mall hours, holidays and weekends 18 years old minimum High School diploma/GED required Prior experience with CRM tool such as Salesforce highly preferred Authorized to work in the USA (visas sponsorship not available) Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation. Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Ability to obtain appropriate state DMV licensing, where applicable Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Hourly rate: $21 giving you stable and predictable income from day one. At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. INDSD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Parts Advisor (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations. The Role Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage area or assigned bins Effectively manages parts transfers from one Lucid Service location to another if applicable Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center's Parts Department, ensuring timely and accurate service Organize and oversee parts warranty returns, both in the system and physically Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering Promote sales of accessories according to Lucid guidelines Other duties as assigned Qualifications 2 – 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations Proficiency in parts catalog search for specific repair needs Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs Excellent organizational skills and attention to detail Excellent communication and customer service skills Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Ability to lift 50 lbs. Standing, walking, and bending for extended periods of time Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM Parts training At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. INDSD Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $28 — $38 USD Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The role of the Inside Sales Specialist is to engage with prospective customers interested in Lucid Motors vehicles. Our Inside Sales Specialists inspire and educate customers on the benefits of electric drivetrains, demonstrate the advantages of our vehicles, and personalize the experience to each customer. We prioritize a world-class customer experience, and our Specialists play a key role in building the Lucid Motors brand through their delivery of that unparalleled experience for prospecting customers. Our ideal candidate has an unwavering commitment to educating and inspiring customers through demonstrable interpersonal and communication skills. You are an active listener and attentive storyteller capable of balancing the technical (intellectual) with the creative (emotional) that helps customers on their buying journey with Lucid. The Inside Sales Specialist role combines sales, marketing and businesses development requiring a high-degree of customer-focused energy. Being an Inside Sales Specialist at Lucid is a career-defining chance for those who are driven by the thrill of uncapped earning potential (paid bi-weekly) plus, have the stability of a guaranteed hourly wage . Dive into a role where your efforts are directly rewarded, where your sales talent shines in a dynamic and high-achieving environment. The Role: Manage a full sales-cycle from prospecting through sales activation in geographies that are unserved Lucid markets Will follow up on leads in a designated market area from various channels such as corporate marketing events (i.e. pop-ups), social media, newsletters, or sales concierge Use a consultative sales approach to influence customer purchase by understanding Lucid products and processes while also developing strong business acumen Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning. Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions. Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid Customer Relationships: Build and nurture customer relationships to foster brand loyalty. CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement Pipeline Management: Maintain and build a robust sales pipeline through disciplined practices. Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences. Maintain active engagement with prospects through multiple communication channels (phone, email, chat) Meticulously record customer feedback to improve both products and processes Deliver an exceptional and memorable sales experience that you would personally want to have Availability to work flexible hours including weekends, evenings, and holidays Compensation for this role is a base salary and is commission eligible Assist with daily operations as needed Qualifications: 4+ years of professional experience in sales, including end-to-end prospecting Prior experience selling through multiple channels: phone, email, chat, or in person Proficiency with Salesforce or another CRM Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape Prior experience in automotive, hospitality, customer service, or consultant preferred Passion for a fast-paced, high-growth environment Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking) Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers. Meet or Exceed KPI metrics Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency. Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking. Availability to work flexible hours including weekends, evenings, and holidays Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Ability to obtain appropriate state DMV licensing, where applicable At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Ben jij een ervaren autotechnicus met een passie voor innovatie, reizen en premium mobiliteit? Wil je werken met de nieuwste elektrische voertuigen en deel uitmaken van internationale marketing- en salesactiviteiten? Dan zijn wij op zoek naar jou. Voor onze Marketing & PR Fleet zoeken wij een Field Support Technician die verantwoordelijk is voor het technisch ondersteunen, onderhouden en repareren van onze voertuigen tijdens marketingcampagnes, evenementen, productintroducties en salesactiviteiten door heel Europa. Jouw rol Als Field Support Technician ben jij de technische expert achter onze marketing- en demonstratievoertuigen. Je reist mee met de Marketing- en Sales-teams en zorgt ervoor dat onze voertuigen altijd in topconditie verkeren. Je verantwoordelijkheden omvatten onder andere: Technische ondersteuning bieden aan Marketing- en Sales-teams tijdens evenementen en activiteiten. Voorbereiden, inspecteren, onderhouden en repareren van marketing- en demonstratievoertuigen. Diagnoses stellen en reparaties uitvoeren op locatie, waar dan ook in Europa. Ondersteunen bij nieuwe marktintroducties en de opening van nieuwe Studio's en Service Centers. Samenwerken met verschillende interne teams om een optimale presentatie en werking van de voertuigen te garanderen. Een ambassadeur van het merk zijn tijdens klantgerichte evenementen en activiteiten. Flexibel inspelen op veranderende prioriteiten binnen een snelgroeiende organisatie. Intensief reizen wanneer de business daarom vraagt. Wie ben jij? Je bent een praktische, oplossingsgerichte professional die graag onderweg is en energie krijgt van afwisselende werkzaamheden. Je combineert sterke technische vaardigheden met een klantgerichte instelling en voelt je comfortabel in een dynamische omgeving. Daarnaast beschik je over: Een afgeronde opleiding als autotechnicus. Ervaring met diagnose, onderhoud en reparatie van voertuigen. Een Master Technician-certificering is een sterke pré. Hoogvolt (HV) certificering is een pré. Ervaring met elektrische voertuigen (EV's) is een pré. Ervaring met vehicle detailing of voertuigpresentatie is een pré. Het vermogen om snel problemen te analyseren en creatieve oplossingen te vinden. Een oog voor detail en een sterke focus op kwaliteit. Goede communicatieve vaardigheden en een professionele houding richting klanten en collega's. Ervaring met ondersteuning van marketing- en sales-evenementen is een plus. Ervaring binnen een premium of luxe automotive omgeving is een pre Wat deze functie uniek maakt Dit is geen traditionele werkplaatsfunctie. Je werkt met een exclusieve vloot van premium elektrische voertuigen, reist naar evenementen, ondersteunt nieuwe marktintroducties en speelt een zichtbare rol in de beleving van ons merk. Geen dag is hetzelfde en je krijgt de kans om techniek, mobiliteit en klantbeleving op unieke wijze te combineren. Ben jij klaar om jouw technische expertise in te zetten binnen een innovatieve en snelgroeiende omgeving? Dan maken we graag kennis met je. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.
About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience. We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The role of the Delivery Advisor is to engage with customers and businesses who have ordered Lucid Motors vehicles. Our Delivery Advisors are responsible for deliveries from the moment that our customers place their order till you personally hand them over their keys. Delivery Advisors guide customers through the ownership of their vehicle, collect critical customer information, and coordinating and executing vehicle deliveries. We prioritize a world-class customer service experience and our Delivery Advisors play a key role in continuing to build upon the Lucid Motors brand though their delivery of an unparalleled experience for our customers. Our ideal candidate has an unwavering commitment to the accurate collection and recording of customer information through building meaningful relationships and possesses demonstrable interpersonal and communication skills. You are an active listener, attentive and articulate, capable of balancing the technical (intellectual) with the creative (emotional) that helps customers on their buying journey with Lucid. You are meticulously detailed, well-organized, and understand the critical nature of setting daily priorities. You can understand the expectations and needs of our customer and are able to adapt in an instance. The Delivery Advisor's role combines sales, customer service, and business development requiring a high-degree of customer-focused energy. Responsibilities: Deliver an unparalleled customer experience you would personally want to have. Coach customers throughout the customer journey via phone, email, and chat. Perform deliveries in a personal, efficient, and inspirational way Educate customers on the product and what to expect during their ownership experience. Handle objections that help instill confidence and excitement with our customers. Engage in meaningful conversations with customers through multiple mediums. Collect and record customer information during the customer journey with impeccable data accuracy. Maintain up-to-date product knowledge and their value to our customers. Collaborate with various teams, including Sales, Vehicle Registration, Order Operations, and Logistics. Meticulously record customer feedback to improve both products and business processes. Identify inefficiencies and pain points in existing workflows for customers and clearly communicate how we can solve these issues. Qualifications: 2+ years of professional experience in sales, support, or other customer-facing role within the automotive industry Excellent communication skills in French and English Passion for a fast-paced, high-growth environment Eye for detail and a precise and accurate worker Strong storytelling, active listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking) Self-starter and quick thinker with a high attention to detail Ability to work rotationally on the weekend to execute customer deliveries Driver license and a clean driving record Flexible to travel on a short notice to execute deliveries Advantageous: Proficiency with Salesforce or other CRM Join Lucid Motors and be a part of the luxury electric vehicle revolution in Geneva! Apply now and contribute to the sustainable future of mobility while offering customers an unparalleled driving experience Lucid Motors is committed to maintaining a safe and trustworthy environment. As such, a background check may be required during the hiring process. This will be performed in line with Europe an data protection laws, and candidates will be informed and asked to provide consent before the check is conducted. Compensation & Benefits: Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans. Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations. Accessibility: Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy: By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice . To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.