As an Enterprise Sales Engineer, you'll partner with Sales to help customers understand the value of Datadog and how it solves their most important technical and business challenges. You'll lead technical evaluations, deliver compelling demos, and guide customers through the journey from discovery to successful adoption. You'll act as a trusted advisor, bridging business goals with technical solutions, and play a key role in winning new business and expanding existing accounts. What You'll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions Deliver engaging product demos, technical presentations, and workshops that connect platform capabilities to customer outcomes Project manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog adoption and drive consensus internally Participat e actively in structured product and engineering field feedback sessions, serving as the technical voice of the customer to help shape product direction Maintain operational excellence by ensuring activity, deal progress, and customer interactions are accurately documented and up to date in related systems Collaborate cross-functionally with Product, Support, and GTM teams to address customer needs and resolve technical blockers Who You Are: 5+ years of experience in Sales Engineering, Solutions Engineering, or a technical customer-facing role within an enterprise environment Skilled at navigating multi-stakeholder environments and adapting communication style to technical, business, and executive audiences Proficient background in public cloud (AWS, Azure, GCP), Kubernetes, APM/tracing, security, developer experience, observability Strong communication skills, with the ability to explain technical concepts to a range of audiences A consultative approach to problem-solving and customer engagement Ability to manage multiple opportunities and priorities in a fast-paced environment Growth mindset by embracing change and AI tools Willingness to travel as needed to support customer engagements Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
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About Datadog: Datadog is the essential monitoring and security platform for cloud applications. We bring together end-to-end traces, metrics, and logs to make your applications, infrastructure, and third-party services entirely observable. These capabilities help businesses secure their systems, avoid downtime, and ensure customers are getting the best user experience. The Team: Datadog's Finance team collaborates with teams across the organization, providing commercial, operational and analytical support to ensure that Datadog's business continues to scale rapidly and efficiently. The Opportunity: Strategic Finance partners with the business to analyze key financial and operational drivers across the company in order to support the business' growth and success. As an analyst supporting revenue, you will manage and refine key financial models and data, help create our annual financial targets, and work directly with operational leaders across multiple functions to support execution against our goals. Your work will be highly cross-functional and play a pivotal role in connecting the dots across the organization through a financial lens, ensuring operational alignment and informing decision making. What You'll Do: Manage financial forecasts and analyses that may include revenue, ARR, customers, product, and cash flow - translating insights into recommendations for senior leaders Partner with senior business leaders across various departments, such as go-to-market (GTM) and Product to track performance and assess trends Work with finance management on quarterly Board materials, including coordination and consolidation across stakeholders Partner with the Accounting team for monthly / quarterly flux analysis and financial close items Assist in planning and budgeting cycles, ensuring consistency in tools, templates, and processes across the organization Become proficient with various financial planning and business intelligence (BI) tools, including but not limited to Pigment, Tableau, and Metabase Assist with ROI and profitability analyses on regional and sales channel levels to support data-driven decision making Work on ad hoc projects and strategic initiatives for senior management, which may include assessing analyzing various business challenges / opportunities and proposing solutions Who You Are: 2+ years of professional experience in FP&A, Corporate Finance, Investment Banking, or other related field Bachelor's degree in finance, accounting, business, or economics Mastery of Excel and PowerPoint with proven experience in building financial models and managing complex data You are a clear, concise communicator and team player with a humble mindset and 'can-do' attitude MBA or CFA is a plus but not required; Solid understanding of Pigment or other EPM software is a plus, but not required Experience in or understanding of a consumption-based software business model Benefits and Growth : Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Friendly and inclusive workplace culture Work Location: At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. This role will require you to work in the office 3 days per week, and flexible the remainder. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $99,000 — $132,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our Data Science team partners deeply with teams across Stripe to ensure that our users, our products, and our business have the models, data products, and insights needed to make decisions and grow responsibly. We're looking for data scientists with a passion for analyzing data, building machine learning and statistical models, and running experiments to drive impact. Our work is broad and varied, influencing how our products work (e.g., understanding user needs, preventing fraud, or optimizing charge flows), how our business works (forecasting key outcomes, managing liquidity, and quantifying risk exposure), how our go-to-market motions operate (designing growth experiments, optimizing marketing investments, refining sales processes, and estimating causal effects), and everything in between. We have a variety of Data Science roles and teams across Stripe and will seek to align you to the most relevant team based on your background. What you'll do We're looking for a variety of Data Scientists to partner with the Product, Finance, Payments, Security, Risk, Growth, and Go-to-Market teams. You'll work closely with a specific part of the business, playing a crucial role in optimizing our systems and leveraging data to make strategic business decisions. As Data Scientists at Stripe, it's our mission to ensure that the company strategy, products, and user interactions make smart use of our rich data, using techniques like machine learning, statistical modeling, causal inference, optimization, experimentation, and all forms of analytics. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements PhD with 3 years, MS or MA with 6 years, or BS or BA with 8 years of data science or quantitative modeling experience Proficiency in SQL and a computing language such as Python or R Experience in working with cross-functional teams to deliver results Ability to communicate results clearly and a focus on driving impact A demonstrated ability to manage and deliver on multiple projects with a high attention to detail Strong business acumen and experience in synthesizing complex analyses into actionable recommendations Proficiency with AI tools to accelerate model development, analysis, and coding Preferred qualifications Strong knowledge and hands-on experience in several of the following areas: machine learning, statistics, optimization, product analytics, causal inference, and experimentation Experience deploying models in production and adjusting model thresholds to improve performance Experience designing, running, and analyzing complex experiments or leveraging causal inference designs A builder's mindset with a willingness to question assumptions and conventional wisdom Experience with distributed tools such as Spark, Hadoop, etc. A PhD or MS in a quantitative field (e.g., Statistics, Engineering, Mathematics, Economics, Quantitative Finance, Sciences, Operations Research)
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma. This is a full-time role based in our São Paulo hub. What you'll do at Figma: Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma's roadmap and innovations fit in the long term Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities We'd love to hear from you if you have: Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives Consistent performance meeting pipeline generation targets for net new business Demonstrated experience successfully managing complex sales cycles (9 months+) Proficiency in a sales methodology and process that creates value for customers Fluency in Spanish and English (written and spoken) is required for this Latin America-focused role While it's not required, it's an added plus if you also have: Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams Demonstrated ability to succeed in a changing environment Certified in deal qualification and prospect discovery At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice .
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations Minneapolis, MN About the Role We are seeking an exceptionally accomplished and visionary Senior Majors Account Executive to join our Enterprise/Field Sales team. In this expert-level role, you will be the driving force behind Cloudflare's most strategic customer engagements, leading the charge in securing and expanding critical platform sales within focused accounts. The ideal candidate possesses unparalleled sales leadership, a profound grasp of enterprise architecture across all four pillars (business, data, applications, technology), and the ability to articulate how Cloudflare seamlessly integrates into modern cloud operating models. As a Senior Majors Account Executive, you will demonstrate the highest level of sales proficiency, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized subject matter expert, providing in-depth education to customers and partners alike on Cloudflare's extensive product ecosystem and its place within the broader security landscape. This role demands the ability to apply executive sponsorship programs, actively engaging with CIOs, CISOs, and CTOs, and leading virtual teams that include VPs and SVPs to navigate and close complex, transformative opportunities. You will shape our customers' digital transformation journeys, identifying opportunities within broader market trends and positioning Cloudflare as their indispensable strategic partner. Responsibilities Executive-Level Strategic Revenue Leadership: Own and execute the most critical territory and account plans, consistently exceeding multi-million dollar sales targets and annual quotas by architecting and closing large-scale platform sales within highly focused, strategic accounts. Precision Forecasting & Pipeline Mastery: Lead with unparalleled accuracy in forecasting and demonstrate complete mastery of proactive pipeline management. Provide visionary insights and strategic guidance that shapes the direction of the sales organization. Enterprise Architecture & Business Model Expertise: Exhibit an expert-level understanding of customer Enterprise Architecture across all four pillars (business, data, applications, technology), seamlessly mapping these to customer business models. Articulate precisely how Cloudflare fits into and optimizes a modern cloud operating model. C-Suite Engagement & Executive Sponsorship: Lead and orchestrate complex customer engagements across numerous business units simultaneously, connecting the dots to solidify platform sales. Actively apply and manage executive sponsorship programs, ensuring direct engagement and influence with CIOs, CISOs, and CTOs. Cross-Functional Leadership & Influence: Drive and lead highly complex virtual teams that include Product Managers, VPs, and SVPs to manage and close the most strategic customer opportunities. Proactively identify and resolve organizational roadblocks, leveraging company-wide learnings to ensure the most efficient delivery. Digital Transformation Visionary: Serve as Cloudflare's leading voice on digital transformation, engaging deeply with customers on their key drivers for change (e.g., new offering development, customer capabilities). Expertly spot and seize opportunities for Cloudflare within broader market trends that influence these critical decisions. Organizational Communication & Feedback: Connect themes from across departments and global locations to craft critical, crystal-clear messaging. Review performance and output across multiple organizations, providing feedback and solutions to enhance the entire organization's performance. Deliver challenging news within a constructive learning context. Long-Term Strategic Impact: Consistently articulate how decisions will impact Cloudflare years into the future, willing to trade short-term gains for significant long-term organizational benefit. Build trust by openly sharing learnings and modeling Cloudflare's highest expectations and standards. Define Goals & Drive Efficiency: Play a key role in defining team goals and metrics each quarter, rigorously reviewing results. Deeply understand interdependencies within and across teams, proactively addressing roadblocks to achieve results with maximum efficiency. Company-Wide Innovation & Problem Solving: Consistently and proactively address internal and external needs, driving urgency across the department and company to offer solutions that optimize efficiency. Constructively and humbly challenge the status quo to drive positive change and innovation company-wide, leveraging new insights for continuous iteration. Inclusive Leadership & Future-Proofing: Serve as an exemplary leader, consistently bringing in diverse perspectives to not only address today's needs but also anticipate and solve future problems, contributing significantly to the greater good of Cloudflare. Desirable Skills, Knowledge, and Experience 10+ years of expert-level experience selling complex, multi-million dollar technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding quota and closing transformative platform deals. Unparalleled in-depth knowledge of Cloudflare's entire product suite and the broader security landscape, coupled with the ability to educate both customers and partners at an expert level. Mastery in understanding Customer Enterprise Architecture (Business, Data, Applications, Technology) and adept at mapping Cloudflare solutions to complex business models and modern cloud operating environments. Proven ability to apply and manage executive sponsorship programs, with extensive experience engaging directly and influencing CIOs, CISOs, and CTOs. Demonstrated success in leading and orchestrating virtual teams comprising VPs and SVPs to manage and close the most strategic customer opportunities. Recognized authority on digital transformation, with a deep understanding of market trends and the ability to strategically position Cloudflare as a critical partner in driving customer innovation. Exceptional strategic communication, negotiation, and presentation skills, capable of delivering impactful messaging to the highest levels of customer and internal leadership. A visionary leader who consistently makes decisions for the long-term benefit of Cloudflare, even if it means trading off short-term gains. Proven ability to define team goals and metrics, drive cross-departmental efficiency, and proactively address roadblocks for optimal results. A humble yet assertive leader who consistently challenges the status quo and drives positive, innovative change across the organization. Expert-level proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC, etc.). Bachelor's degree required, with an MBA or advanced technical degree highly preferred. Ability to travel extensively as required to engage with key customers, executive leadership, and internal teams. Compensation Compensation may be adjusted depending on work location. For Minnesota based hires: Estimated annual salary of $294,000 - $380,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Kuala Lumpur, Malaysia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer's environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive. About the job Strategic Account Executives (AEs) are responsible for developing the next wave of Twilio's new customers. AEs build new relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO/VP of Product) to develop sales by understanding and uncovering new opportunities where Twilio can help solve company's pains and challenges through communication solutions. As an AE, you will be responsible for selling to prospective LATAM SP&Caribe customers, developing a relationship as a trusted advisor to deeply understand their unique company challenges and goals. You will contribute to our business growth in a fast paced, collaborative and fun atmosphere. The right candidate will have a proven, consultative sales process to discover and close new logos. Our AEs develop an understanding of prospects' businesses, organize and conduct sales presentations at prospective and current customers' offices, site visits and product demonstrations to prospects and represent Twilio in a consistent, effective and professional manner to best develop and win new clients. Responsibilities In this role, you'll: Deliver Net New Sales from within your defined territory to attain your Sales Targets Develop and execute a comprehensive territory plan while conducting territory visits to meet customers face to face at least 50% of your work time Develop and execute sales plans with your cross-functional partners to reliably drive predictable sales cycles Responsible for maintaining accurate information within our CRM and well-informing forecast numbers to the business. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 7+ yrs of quota carrying and account management experience in success selling infrastructure software or platform solutions to companies with large presence in LATAM. Consistent over-achievement in past experiences. Exceptional prospecting skill set. Someone who is comfortable generating the bulk of their own pipeline. Proficient in Salesforce.com for tracking sales activity, pipeline and revenue metrics. Experience with value-based sales processes and capability to build ROI as part of your sales methodology. Strong sales discovery skills, objection handling skills, business acumen, and closing skills. Proven ability to execute 6-figure deals. English and Spanish proficiency required. Location This role will be remote, and based in México. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase . As the Senior Manager, Head of KYC within Central Compliance, you'll own the global strategy, policy, and program execution for KYC across all Coinbase regulated entities. The KYC function operates as a shared services model, providing compliance advisory to Coinbase's global business lines. You'll serve as Coinbase's subject matter expert and senior escalation point for KYC, driving program design across jurisdictions, managing a team of KYC professionals, and partnering with operations, business, product, and regulatory stakeholders to ensure Coinbase's KYC program scales with the business while meeting evolving global regulatory requirements. What you'll do: Own the end-to-end strategic direction of Coinbase's Global KYC program, including policy development, program implementation, advisory support, and enterprise-wide process design across all regulated entities. Lead a team of KYC professionals across second-line compliance supporting program design, setting performance standards, developing talent, and ensuring consistent execution across jurisdictions. Drive KYC issue management and resolution globally, providing oversight of corrective actions, systemic enhancements, and first-line KYC function performance. Partner with sales, coverage, account management, customer experience, product, and engineering teams to design and implement KYC initiatives for new product and jurisdiction launches. Serve as the Directly Responsible Individual (DRI) for regulatory reporting and correspondence related to global KYC program inquiries, and deliver senior management and executive-level reporting on KPIs and program health. Shape the interpretation and implementation of global KYC requirements in collaboration with Legal and Compliance colleagues and business stakeholders, designing scalable solutions that balance regulatory compliance with business velocity. Required Skills and Experience: 10+ years of experience managing, designing, and implementing KYC programs at a financial institution, including direct people management experience, preferably with digital assets and/or fintech exposure. Deep knowledge of global AML, CTF, and sanctions regulations (e.g., BSA, USA PATRIOT Act, FinCEN CDD Rule, 4MLD/5MLD/6MLD, OFAC sanctions) and demonstrated ability to translate regulatory requirements into scalable KYC program design across multiple jurisdictions. Proven track record of building and scaling a global KYC program from design through execution, including policy development, risk-based frameworks, and operational process implementation. Experience serving as a senior escalation point for KYC/onboarding matters, with the ability to advise on client risk, provide regulatory guidance to cross-functional teams, and represent the KYC function to regulators and senior leadership. Demonstrated ability to manage concurrent regulatory initiatives, jurisdiction launches, and program enhancements in a matrixed environment while delivering executive-level reporting on program performance. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $252,620 — $297,200 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Security Business Enablement (SBE) is Stripe's commercial security function: the interface between Stripe's internal security program and its Go-to-Market organization. We make sure security and compliance requirements never block, delay, or devalue Stripe's deals. This work is about customer trust: businesses entrust Stripe with critical financial infrastructure, and their security teams need confidence that Stripe meets rigorous standards before, during, and after the sale. We make that trust tangible with accurate, consistent evidence of Stripe's security posture. We own security due diligence end to end: questionnaire response, compliance evidence, live security reviews, gap and exception management, contractual security exhibits, rapid response during industry-wide events, and executive briefings. We engage customers directly, up to CISO level, and equip sales teams to handle security conversations on their own. Our scope is unusually broad: one assessment can span security, privacy, business continuity, and resilience, translating deep control detail into language procurement, legal, and a CISO can each act on. We are often the first team asked to represent emerging parts of Stripe's posture. We work at the intersection of security, AI, and Go-to-Market. Our platform is built on authoritative grounding: answers are retrieved from a knowledge base we maintain and validate, not generated from first principles, so they are consistent and source-traceable. Our POC proved the concept and outgrew what agent builders alone can do; taking it to production quality is the engineering problem this role exists to solve. What you'll do Responsibilities Design, build, and scale an AI-powered platform that delivers validated answers to security questions on demand, for both the sales teams who ask them and the customers who need them, replacing inconsistent ad-hoc responses with consistent, source-traceable ones Build the retrieval, content pipeline orchestration, and integration layers that off-the-shelf tooling cannot deliver, including support for multiple cloud environments and Stripe's full and growing product portfolio, so that answers stay accurate as Stripe's infrastructure and products evolve Build automations that keep security content current as Stripe rapidly adopts new technologies and introduces new controls, including automated refresh and review cycles that route content to subject-matter experts and Legal for validation Build the capability to manage industry-standard certifications and assessment frameworks, including the Shared Assessments SIG and the Cloud Security Alliance CAIQ Build analytics and evaluation capabilities that measure and continuously improve the performance and coverage of the security content library Extend the same platform and knowledge base to power a public and authenticated Trust Center, giving customers direct self-service access to Stripe's security, privacy, resilience, and compliance posture Partner with security analysts and with Security, Privacy, Legal, and Compliance stakeholders to expand coverage across Stripe's full security surface area, and own the reliability and operational health of what you build Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 2+ years of software engineering experience building production systems Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic) Comfort working with retrieval-augmented architectures, content pipelines, and AI/LLM integrations, or demonstrated ability to learn quickly in these areas Experience building workflow automation, including scheduled jobs, approval routing, and multi-stakeholder review processes Comfortable instrumenting systems and working with data to measure quality, coverage, and performance, then using those measurements to drive improvement Experience creating projects from scratch, taking ownership, and driving work to completion with minimal supervision Strong communication skills and the ability to collaborate effectively with non-engineering stakeholders (security analysts, sales teams, legal) Seek out opportunities for impact and can execute in a complex, cross-functional environment Preferred qualifications Experience building AI-driven products or workflows, particularly retrieval-augmented generation (RAG) systems or knowledge management platforms Experience building evaluation frameworks for AI systems, such as measuring retrieval quality, answer accuracy, or coverage gaps Familiarity with cloud security concepts across AWS and/or Azure Previous experience with security software engineering, compliance tooling, or GRC platforms Familiarity with security assessment frameworks and standards such as the Shared Assessments SIG, Cloud Security Alliance CAIQ, SOC 2, PCI DSS, or ISO 27001 Experience with content management systems, structured content modeling, or documentation-as-code approaches Experience building customer-facing or internal self-service tools at scale Comfort working in a small team where individual contributions have outsized, visible impact
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Commercial Experiences Engineering team is part of the Commerce Systems organization at Stripe. We focus on ensuring that our users, both internal and external, have a best-in-class experience with billing at Stripe. This includes working on the systems and processes needed to bill our largest and most complex customers, as well as designing and delivering experiences to help guide users through their billing, from fee explainability to deep diving on product usage optimization. We are a cross-functional technical team that seeks to bring clarity to a complex space. The team is at the crux of all Stripe products and builds user-facing as well as internal infrastructure. We build platforms and services to define and manage pricing, calculate and collect Stripe's revenue, and empower Stripe and our users to understand and manage revenue and costs. We work on customer-facing experiences, internal platforms, and data pipelines to empower Accounting, Finance, Strategy, Sales, and Stripe's Products to drive business value across the entire user and product lifecycle. What you'll do We are seeking an experienced technical leader to join our India-based team and drive the technical roadmap for Commercial Experiences Engineering, collaborating deeply with partner teams across Commerce Systems in the US, EMEA, and India. In this role, you will work closely with engineering managers, senior engineers, and cross-functional partners to help design architecture, ensure technical excellence, and break down complex problems to make them more tractable with engineering teams. You will be involved in the building of the technical bench, mentoring and growing the next senior engineers within the broader organisation. You will work cross-functionally to align on the business challenges in delivering excellent billing and accounting experiences to our users. Often this will include influencing across organizations and grounding your arguments in solid data and a technical roadmap. As such, you will have excellent technical leadership and communication skills. You will also be hands-on in building key systems, while mentoring and leading other engineers. Join us in driving change in an area with tremendous opportunity. Responsibilities Manage the technical leadership, execution, and roadmap for Commercial Experiences Engineering. Work cross-functionally with business leaders across the company as well as partner engineering teams. Partner closely with engineering, product, and design leadership to define our product strategy and user experience. Ensure our platform solutions and user billing data are high quality, meet the needs of our internal users, and position us to meet Stripe's growth. Drive interoperability across platforms in User Billing and integrations across Stripe with product, accounting, sales, finance, and data science teams. Scrutinize billing interfaces and data models, elevating our focus on correctness and ease of use within User Billing. Establish best practices, frameworks, and repeatable processes that enable the team to execute effectively. Foster a culture of learning and data-driven decision making on the team and to influence the broader organization. Mentor and support the growth of engineers at different levels in their careers. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 10+ years of hands-on experience building large-scale, distributed systems. Proven track record of building large-scale, complex distributed systems; identifying shortcomings and optimization opportunities; and making data-driven cost performance tradeoffs to influence design decisions. Experience building and operating infrastructure and tools that empower developers/product teams to deliver business value. Experience influencing company strategy at the intersection of business needs and technology (you measure your success in terms of business impact, not lines of code). Experience leading and creating strong technical teams that balance operational excellence, collaboration, and user needs. Strong collaboration skills to work effectively across multiple teams and stakeholders. Are effective in giving and receiving constructive feedback to/from peers and team members. Past experience mentoring and investing in the development of engineers. Preferred qualifications Prior experience in the financial technology space, particularly in payment processing, accounting, or financial reporting.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to make an impact at an extraordinary scale. About the team The Customer Success (CS) team oversees the post-sales lifecycle for Stripe users, helping them realise the full value of their investment in Stripe. CSMs drive user success, increase retention and expansion, and support mutually beneficial renewals. Few teams have such a direct impact on Stripe's growth. The CS Strategy and Operations (S&O) team shapes how Customer Success operates at Stripe, providing strategic and operational partnership to CS leadership. The team runs and improves both the function's day-to-day operating model, from leadership forums and territory and compensation design to the systems and cadences that enable execution, and its long-term direction. In this analyst role, you will help the team scale by surfacing insights for leaders, automating processes, building dashboards, and driving run-the-business operations. You will translate CS priorities into actionable plans, lead cross-functional initiatives, and build the operating mechanisms that help teams make better decisions, execute consistently, and scale effectively. What you'll do The near-term focus of this role is to strengthen the operational foundations of Stripe's Customer Success business. You will work on projects spanning process design, business cadences, systems, reporting and territory management, helping the team operate effectively as it scales. As an analyst, you will turn data into actionable insights, measure and forecast business performance, and build dashboards that enable better decision-making. You will also identify opportunities to improve how the team works and partner across functions to design and implement scalable solutions. Responsibilities Partner cross-functionally to identify, analyse and resolve systems and operational challenges Investigate system performance, operational workflows and underlying process issues Measure and forecast business performance, surfacing insights and recommendations to CS leadership Develop and maintain dashboards and reports that meet key business and leadership requirements Manage CSM territories and support improvements to territory design and planning Design and improve business processes using data and operational insights Define, track and report on annual and quarterly objectives and key results (OKRs) Prepare clear, decision-focused materials for quarterly business reviews (QBRs) and other leadership forums Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5-6 years of operations experience in a software solutions or technology company. 3+ years working with a GTM or Sales organization. Data Analytics (SQL, creating/running complex queries and building dashboards) Business and operational SLA reporting. Communicate clearly, proactively, and concisely. Self-starter and comfortable dealing with ambiguity. Preferred qualifications Tableau or SFDC report development experience. Experience as a User and Report developer in SFDC
We?re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-to-day store activities Help customers in a positive, approachable manner and address any questions or concerns they may have Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained Perform opening and closing procedures as needed Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities Maintain promotional effectiveness of store-front fixtures and displays Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards Protect and secure all company assets, including store cash Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures Help the Store Manager supervise, train, and develop Store Associates Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required Store management experience in retail, grocery, or drug store environment is preferred Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Strong communication, interpersonal, and written skills are required Ability to work in a high-energy, team environment is required Exceptional customer service, organizational, and communication skills are required Strong problem solving and decision-making skills are required The starting pay for a part-time Assistant Store Manager is $17.85 per hour.At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.Part time66 Strathy Rd.,Cobourg,Ontario K9A 5X4Operations40173Dollar Tree