Find Your Dream Career

The Importance of this Role We are looking for a L icensed Insurance Agent, Retention on our customer service team focusing on existing customers to increase insurance policy sales and retention by offering advocacy for our clients, selling additional insurance products, and providing rewritten policies, when applicable. In this role, reporting to the Manager of Retention, you will be tasked with conducting renewal and new business reviews, processing endorsements, providing guidance to policyholders on claims-related items and selling additional insurance products to our existing Customers. This role requires an active Property and Casualty or Personal Lines License. Responsibilities Conduct renewal reviews, advise on insurance coverages, answer questions, and re-shop when requested Ability to quickly build rapport with clients over phone, email, and text Setting and completing tasks with organized notes while following consistent processes Run sales process effectively with organized notes and tasks for follow-ups Provide sales with quality in mind, following call quality processes Clearly articulate Matic value proposition to the client Achieve sales targets for calls, cross-sales and retention Requirements Must have active Personal Lines License in your resident state (Property and Casualty License Preferred) Must be a self-starter with the desire to learn and grow Must not be adverse to a sales-driven mentality Excellent communication skills What We Offer Base Salary: $24.23 - $32.69 Monthly variable bonus target: $3,500 Career advancement - we have a culture that focuses on internal promotion and career growth. You have an ownership stake - all Maticians receive Matic stock options. Unlimited Paid Time Off. Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution. 401(k) Retirement Plan. Continuing education, licensing and professional development paid for by Matic. A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc! Modern office environment - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!). About Matic: Matic is a startup with ample opportunities for growth. Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience. Today, Matic's digital insurance marketplace has over 50 A-rated home and auto carriers, as well as distribution partners in industries ranging from mortgage origination and servicing to banking, auto financing, and much more. We hire rock stars who are passionate about owning their work and are obsessed with finding a better way. Working at Matic means working collaboratively towards one common goal; we are one team with one dream. We have a fast-paced culture that is driven by quality, transparency, and of course fun. Disclaimers Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This position does not offer sponsorship. If you require a reasonable accommodation at any stage of the application or hiring process, please reach out to us at HR@matic.com. Please note that artificial intelligence tools may be used to assist our hiring team in the review and screening of candidate applications.

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. With a buy-grow-and-hold-for-life approach and a permanent capital base, Banyan acquires and grows companies worldwide, honoring founder legacies and helping portfolio companies modernize through shared AI expertise and operational discipline. Founded in 2016, Banyan operates more than 120 portfolio companies across North and South America, Europe, and APAC, and has appeared on the Inc. 5000 list for six consecutive years. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. About Anago At Anago, more than 55 colleagues have been making a daily impact on society for over 25 years. Our software helps public organisations plan better, prioritise more effectively, and deploy capacity efficiently — enabling faster decisions, more effective use of resources, and better responses to societal challenges. Think: faster procedures for asylum seekers, improved preventive healthcare, and better allocation of education budgets. We have built a strong position in the Netherlands and are now actively expanding internationally, including into the United Kingdom. The coming years will be defined by scaling up, broadening our market presence, and further professionalising our commercial organisation. At Anago, we work on impact - combining smart working with a warm, collaborative culture. The Role: As Sales Lead, you are responsible for Anago's commercial growth across various sectors in the Netherlands and the United Kingdom, leading a small team of 2 and reporting to the CEO. In the Netherlands, we are working hard to expand our strong market position in education, while also actively pursuing business development in government and public health. A significant portion of your focus will be on generating revenue within these sectors. The United Kingdom plays an important role in Anago's next growth phase. In this role, you will have significant scope to work with the local team to further develop our commercial position, strengthen strategic client relationships, and identify new growth opportunities. You will combine strategic insight with a hands-on approach and drive the further professionalisation of our commercial organisation. You set the commercial direction and ensure it is executed. You lead the sales team while also actively working to close deals and deepen client relationships and partnerships. In close collaboration with marketing and product development, you translate market insights into product improvements that our current and future clients need. In your day-to-day work, you leverage AI tooling for prospecting, pipeline analysis, and sales forecasting. Qualifications for success: University degree level of thinking and working 5–8+ years of commercial experience Experience with SaaS sales processes, preferably in a B2B environment within the public sector Experience with complex sales cycles such as tenders and public procurement. You understand how decision-making works within larger organisations and can navigate multiple stakeholders with ease. You sell using a consultative selling approach grounded in content, trust, and strategic advice rather than quick transactions Experience in both the Dutch market and the UK Willingness to travel Ability to move comfortably between setting strategic direction and hands-on daily execution You combine commercial sharpness with a connecting and coaching leadership style Excellent presentation skills in both English and Dutch What you can expect from us: You will work in an organisation focused on substance, where collaboration and long-term impact are central. A key role within the organisation and the management team A great deal of freedom and responsibility. In this role, you have significant autonomy and direct influence over commercial strategy, market development, and the further professionalisation of sales at Anago Personal development in AI applications. We continuously invest in innovation and see AI as a key development for strengthening our software and services. Your skills will grow alongside us A strong and talented team working in a positive culture An OTE annual salary of approximately €115,000, depending on experience, knowledge, and skills. The commission structure has no cap, meaning total income can significantly exceed OTE The variable component is made up of a combination of commissions based on personal and team results Mobility budget of €750 per month and/or a public transport business card Financial support for personal development from our shared training budget (3% of payroll) Net phone and internet allowance Holiday allowance of 8% 26 holiday days with the option to purchase 6 additional days or 13 time-off-in-lieu (ATV) days Flexible working hours and the possibility to work hybrid; our office is located near Den Bosch Central Station where you can work flexibly. You also have the option to work from home with a fully equipped home workspace and a working-from-home allowance A contribution-free pension Top-up of paid parental and partner leave to 100% A delicious prepared lunch at the office every day (for a small contribution) Regular team outings, drinks, table football, and activities — including regular contributions back to society Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Please Note : Banyan Software does not accept unsolicited resumes or applications submitted via email, LinkedIn, or other direct channels. All candidates must apply through our official Careers site to be considered for employment. Applications submitted outside of our applicant tracking system will not be reviewed. Recruitment Notice Banyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that all communications from our recruiting team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond — instead, forward it to careers@banyansoftware.com and/or report it to the platform where you received it. Your safety and security are important to us. Thank you for staying vigilant.

Who we are Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we're in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We've been a fully remote team since day one, with 120+ teammates now all over the world. It's a culture where you'll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we'd love to meet you. Your impact Help Scout has earned something most software companies never get: genuine trust. More than 10,000 businesses use us, and a remarkable share of them arrived because someone they respect recommended us. That trust is also why customers stay and grow with us once they're in the door. Growth is how more of the people who show up turn into teams who can't imagine working without Help Scout — and how customers who already love one part of the product find their way into what's next. As Head of Product, Growth & Monetization, you'll be directly accountable for both sides of that story: the core funnel that turns a signup into a paying customer, and the in-app motion that turns a paying customer into an expanding one. About the role Own the growth roadmap. You'll partner with Design and Engineering, but you'll own the vision, roadmap, and execution for the Growth team. That starts with sharpening the core funnel: signup, onboarding, trial-to-paid conversion, and the activation moments that turn a trial into a team that can't imagine working without Help Scout. Run growth experimentation across the org. Build and run an experimentation practice spanning two swim lanes: new business (signup through trial-to-paid) and expansion (getting existing customers to experience and purchase Agent, Copilot, and Signal products). The expansion lane means designing and running experiments inside product lines you don't own, in partnership with the other product leaders who do. Evolve Help Scout's monetization strategy. Own the overarching pricing and packaging framework across the portfolio. Each Head of Product still owns pricing and packaging execution for their own line — your job is the cross-product throughline and the judgment to know when to weigh in. Build growth infrastructure other teams can use. Create the growth model, experiment standards, and playbooks that let teams across the company ship growth work with confidence, without routing every decision through you. Lead as a player/coach. Do the strategic work yourself today, and hire and manage a team of PMs as the group grows. You're accountable for the group's revenue results, not just its roadmap execution. Partner across the customer lifecycle. Work with go-to-market so the growth motion is coherent from first touch through expansion, and spend real time with customers and in the data to keep that motion grounded in what's actually true. About you You've spent 5+ years leading growth in B2B SaaS with a free-trial or freemium motion, and you have a concrete story of moving a product line's revenue or adoption. You're hands-on with experimentation. You define your own metrics, design your own tests, and you're honest about when a result is signal versus noise. You think in outcomes, not features, and you build systems and playbooks that make everyone around you faster, not just wins that end with you. You can design an outcome-based pricing framework and explain its tradeoffs, and you understand the difference between owning strategy and owning someone else's execution. You're technically fluent enough to hold an architecture conversation and push back credibly on an engineering estimate, and you understand how AI and agentic product features actually fail, not just how they work when they work. You lead through influence as much as authority. Your impact here comes from getting peer product teams to want to run your experiments with you. You've directly managed people before. You'll hire and coach a team of PMs as this group grows. You're an excellent writer who makes your thinking visible in one-pagers and briefs that move decisions forward, and you're genuinely fluent with AI tools for research synthesis, strategy testing, and rapid prototyping. Who you'll work with Chief Product Officer. You report to the CPO and partner closely with them on strategy and monetization. Head of Product, Conversations. You partner on expansion experiments and the monetization framework for Inbox and Copilot. Head of Product, Intelligence. You partner on expansion experiments and the monetization framework for Agent and Signal. Marketing leadership. You align the growth motion with campaigns, messaging, and pricing/packaging changes. Sales & Customer Success leadership. You keep the growth motion coherent across the full customer lifecycle, from trial through expansion and renewal. Growth PMs. As the group grows, a small team of PMs may report to you. Note: This role is open to US-based applicants only. Company values Happy to Help Help is in our first name! We show up for each other — not out of obligation, but because we're invested in the team's collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Craft over Convention Our success relies on the quality and craft of the work we put into the world. The status quo simply won't work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Progress not Perfection Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the Outcome Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you "own the outcome," you don't just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here . Benefits And Perks Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you're in the U.S. or Canada, we offer top tier health insurance for you and your dependents. Hiring Guidelines: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion . We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company's financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A note on the use of AI in our interview process While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @ helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

About Tekmetric Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building shop management software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. We are considering candidates in Philadelphia, PA or the surrounding areas. What You'll Do We are looking for strategic thinking candidates who can recognize opportunities and turn them into high-value partnerships. Our Partner Managers will work with some of the most established players in the automotive industry to form and strengthen partner relationships with Tekmetric. Success in this role requires a creative selling mentality, as significant time will be spent working with partner leaders to devise and execute new ways to work with our partners to generate new revenue opportunities. Your Responsibilities: Directly manage and nurture an established partnership to enable our partners' success, increase theirs - and their customers' - adoption of Tekmetric, strengthen our relationship, and execute on our overall sales strategy Evaluate the strategic and economic impact of potential opportunities with the partners and prioritize your efforts based on impact Run point on all aspects of deal execution, from deal structuring to negotiating and legal contracting Collaborate internally with key stakeholders including marketing, sales, product, and more Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models This is an exciting and rewarding role for a strategic sales mind looking to help Tekmetic expand our reach further into the industry we love. What You'll Bring A consistent track record as a top performer, meeting and exceeding lead generation and sales objectives 2+ years partner sales experience preferred 5+ years on the service side of the automotive industry preferred Analytical ability to drive strong commercial outcomes for both Tekmetric and our partners A high level of energy, creativity, enthusiasm, initiative, commitment, and professionalism A strong aptitude for quickly building rapport with prospects A self-starter attitude with solid organizational, logistical and planning skills Ability and flexibility to travel frequently Previous SaaS experience preferred Previous experience successfully presenting to smaller audiences preferred You must be located in South Texas such as San Antonio, Corpus Christi, Laredo, Houston, McAllen Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers . Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

About Tekmetric Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building shop management software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. We are considering candidates in the Columbus, Ohio area to support the territory needs of this role. There is up to 75% travel expected in this position. What You'll Do We are looking for strategic thinking candidates who can recognize opportunities and turn them into high-value partnerships. Our Partner Managers will work with some of the most established players in the automotive industry to form and strengthen partner relationships with Tekmetric. Success in this role requires a creative selling mentality, as significant time will be spent working with partner leaders to devise and execute new ways to work with our partners to generate new revenue opportunities. Your Responsibilities: Directly manage and nurture an established partnership to enable our partners' success, increase theirs - and their customers' - adoption of Tekmetric, strengthen our relationship, and execute on our overall sales strategy Evaluate the strategic and economic impact of potential opportunities with the partners and prioritize your efforts based on impact Run point on all aspects of deal execution, from deal structuring to negotiating and legal contracting Collaborate internally with key stakeholders including marketing, sales, product, and more Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models This is an exciting and rewarding role for a strategic sales mind looking to help Tekmetic expand our reach further into the industry we love. What You'll Bring A consistent track record as a top performer, meeting and exceeding lead generation and sales objectives 2+ years partner sales experience preferred 5+ years on the service side of the automotive industry preferred Analytical ability to drive strong commercial outcomes for both Tekmetric and our partners A high level of energy, creativity, enthusiasm, initiative, commitment, and professionalism A strong aptitude for quickly building rapport with prospects A self-starter attitude with solid organizational, logistical and planning skills Ability and flexibility to travel frequently Previous SaaS experience preferred Previous experience successfully presenting to smaller audiences preferred Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers . Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

About Tekmetric Tekmetric is the all-in-one, cloud-based software helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building shop management software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. About the Role Tekmetric is building the operating system for the modern auto repair shop - and the Onboarding & Professional Services team is how we make that real for every new customer. As Director, Customer Success Operations, you'll be the operational engine behind a ~70-person team and the systems they use every day. This is a builder role. In the near term, you'll own the work directly - running analytics, standing up enablement programs, and designing processes hands-on. Over time, you'll hire and develop the team around you, starting with an Enablement Manager and a Data Analyst. You'll report directly to the VP of Onboarding & Professional Services and sit at the intersection of data, tooling, and team performance. If you love turning messy operational questions into clear answers, and you get energy from building the infrastructure that makes customer-facing teams great, this role is for you. What You'll Own Team Leadership & Development Build and lead a CS Operations team over time, starting with two planned hires: an Enablement Manager and a Data Analyst - roles you'll own directly before hiring into them Recruit, develop, and retain top operational talent as the team scales Model a culture of clarity, accountability, and continuous improvement Analytics & Insights Own the metrics and reporting layer for the onboarding org - kickoff completion rate, rebook rate, time-to-live, graduation rate, CSAT, and early-churn indicators Identify friction points and opportunities through product usage data, Vitally data, and Salesforce reporting Surface actionable insights to the VP and team managers on a regular cadence - not just dashboards, but recommendations Enablement Design and run the internal training program for COMs and managers before transitioning ownership to a dedicated Enablement Manager hire Ensure the team stays current on product releases, system changes (Vitally, Salesforce, Gong), and process updates Partner with cross-functional teams (Product, Support, Training) to translate external changes into internal readiness Process & Systems Own the operational design of the onboarding workflow - from AE-to-COM handoff through the hypercare-to-CS graduation handoff Drive adoption and optimization of the CS tech stack, primarily Vitally, Salesforce, and Gong Identify and eliminate manual processes; build playbooks, automations, and SOPs that scale Partner with internal ops stakeholders on data infrastructure, billing integrations, and tooling decisions Cross-Functional Partnership Serve as an operational partner to the Customer Success (CSM) team - sharing data, insights, playbooks, and process frameworks that support the full post-sale customer journey Help ensure continuity between the onboarding handoff and the CS team's retention motion, surfacing patterns that affect both sides of the customer lifecycle Collaborate with CS leadership on shared tooling, reporting, and enablement needs where applicable Strategic Support Serve as a thought partner to the VP on OKR development, capacity planning, and org design Help translate business goals into measurable operational programs Contribute to cross-functional initiatives with Sales, Customer Success, and Product What We're Looking For 6+ years in customer success operations, revenue operations, or a related field - ideally in B2B SaaS 3+ years managing or leading teams Strong analytical chops - you're comfortable pulling data, building dashboards, and translating numbers into decisions Experience designing or owning internal enablement or training programs A systems thinker who can map a process end-to-end and spot where things break Clear communicator - equally comfortable presenting to the VP and writing a SOP for an individual contributor Comfortable doing the IC work first and building the team around you over time - you don't need a fully staffed org to be effective Nice to Have Experience in a vertical SaaS environment or with SMB customers Familiarity with onboarding or professional services motions (not just CS post-onboarding) Experience building or managing a customer success platform AI tooling experience - using AI to enhance analytics, automate workflows, or support coaching Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we're invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers . Recruiter communications come from @tekmetric .com email addresses. Please visit this link for further information Fraudulent Job Offers

We're Proof , a technology-enabled legal services platform built for the largest and most operationally demanding legal organizations in the country. We work with high-volume creditors' rights law firms, major debt buyers, and institutional property management operators — helping them serve defendants, file cases, manage affidavits, and navigate complex multi-state jurisdictional requirements through a single national platform. Our creditors' rights division, spanning consumer collections, debt buying, and the broader accounts receivable management (ARM) industry is the fastest-growing part of our business. Firms representing many of the largest debt buyers in the country are filing at record volumes in 2026. We are the platform built to support that scale — with jurisdictional rules hard-coded at dispatch, GPS-verified documentation on every job, automated affidavit generation, and SOC 2 Type 2 certification. We are not a referral network. We are a purpose-built operational infrastructure for firms that need to serve tens of thousands of defendants a month with precision and compliance. About the Role: We are hiring a Senior Account Executive to lead new business development in our Creditors' Rights and consumer collections division. This is an enterprise hunter role — you will own the full sales motion from prospecting to close for the largest debt buyers and creditors' rights law firms in the country. The accounts you are selling into are sophisticated, volume-driven, and relationship-first. They care about compliance, documentation quality, jurisdictional accuracy, and throughput. This is not a volume-dial SDR-supported role. You will need to build relationships at the Managing Partner, Director of Operations, and VP of Legal Operations level. Your credibility, your knowledge of the creditors' rights and debt collection process, and your ability to connect Proof 's platform to their specific operational pain is how you win. The right person has sold into legal collections, debt buying, or the account receivable management (ARM) industry or a comparably regulated industry requiring complex compliance and documentation. You can speak knowledgeably about the creditors' rights process and engage a partner at a top creditors' rights firm as a peer, not as a salesperson. What You'll Do: Enterprise Pipeline Development Own a named account list of the highest-priority creditors' rights law firms and major debt buyers in the country, and the law firms they engage in every state they file Build and execute a strategic outbound motion — executive outreach, industry conference presence, referrals from existing Proof clients, and event-driven cultivation Develop and maintain a 12-18 month pipeline with consistent 45-60 day senior-level touches on all target accounts — when the timing is right, Proof's name is the one they call Full-Cycle Enterprise Sales Lead consultative discovery with senior decision makers — Managing Partners, Directors of Operations, Legal Operations leads — to surface workflow bottlenecks, jurisdictional compliance risks, and documentation gaps Navigate multi-stakeholder deals across operations, legal, compliance, and IT — with deal cycles typically ranging from 3-6 months for enterprise accounts Deliver tailored presentations and demos that connect Proof's platform directly to a firm's specific state footprint, plaintiff mix, and volume profile Own the commercial negotiation and close, including enterprise pricing, multi-year agreements, volume tier structures Manage a clean, accurate forecast in HubSpot with consistent pipeline hygiene and disciplined stage progression Account Expansion & Ramp Management Partner with the Account Management team at customer kickoff. Work alongside the Account Manager for the first three quarters, following a mutual success plan that defines committed volume targets, reporting cadence, and ramp milestones. Maintain executive-level relationships within existing accounts to drive volume expansion into new states, new plaintiff types, and new practice areas Partner with the AM team on QBRs and strategic account reviews for your largest accounts Industry Presence Represent Proof at major creditors' rights industry events Host executive dinners and private client events in key markets ( to build and deepen relationships with target accounts What You'll Bring: Required 5+ years of full-cycle B2B sales experience with at least 3 years selling into creditors' rights, consumer collections, debt buying, legal services, financial services, or a regulated industry with complex compliance requirements Demonstrated track record of landing and expanding enterprise accounts, deals above $200K annually, 6+ month cycles, multi-stakeholder environments Familiarity with the creditors' rights and consumer collections ecosystem. You know how major debt buyers work with their law firm partners Understanding of the legal process serving workflow including service of process, affidavit of service, substituted service rules, e-filing, judgment motions — or the demonstrated ability to learn it fast and speak fluently about it within 90 days Executive presence and consultative selling skills. You can hold a meaningful conversation with a Managing Partner or VP of Operations about their actual operational pain, not just a product feature Strong pipeline discipline - you own your number, you build your own outbound, and you keep your CRM accurate without being asked Willingness to travel to industry conferences and client visits. Estimated 20-25% travel Strongly Preferred Prior experience selling to creditors' rights law firms, debt buyers, or the ARM industry directly Existing relationships at high-volume creditors' rights law firms Relationships at major debt buyers Experience with legal technology, process serving platforms, e-filing systems, or case management software Familiarity with state-by-state service of process requirements across your target markets Active presence in national or state creditors' rights industry and bar associations such as RMAI, ACA International, NCBA. Compensation $200,000-$250,000 OTE based on experience, location, and performance Benefits Full time, remote, salary position Medical, dental, vision, disability insurance, and 401k available Phone and Internet monthly stipend Flexible time off (paid planned and sick time, and paid holidays) E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Location: Remote Travel required: 20% for client visits and industry events We're Proof , a high-growth startup in the legal tech industry, founded in 2017. We offer a best-in-class legal services platform used by thousands of law firms and property management companies. Our platform enables law firms and collections parties to access efficient, transparent, and accessible legal and document delivery services, traditionally out of reach. We are on a path to double our business this year and are building a team to help us scale rapidly. We welcome individuals from all backgrounds who are eager to help build a future where legal services are readily accessible, affordable, and efficient. If you have curiosity, passion, and a collaborative spirit to drive change in an outdated industry, we want you on our team. About the Role: We are hiring an Account Manager to own the post-contract relationship for our Creditors' Rights accounts. You take the handoff from the sales team at contract signing and own everything from there: onboarding, ramp, retention, and growth. New logos are assigned to you throughout the year as they close. The firms you will be managing file thousands of cases a month across multiple states, run formal audit programs, and hold their vendors to documented SLAs. You need to know their workflow, their plaintiff clients, and their operational requirements. The right person is organized, proactive, and comfortable with operational complexity. You do not wait for clients to surface problems. You understand what good looks like for a creditors' rights firm and you hold Proof accountable to it. What You'll Do: Onboarding and Scoping Take the handoff from the Account Executive at contract signing and lead the firm through onboarding. Define state footprint, plaintiff client mix, reporting requirements, serve attempt rules, e-filing setup, and exception handling. Set ramp milestones, volume targets, and reporting cadence with the firm in the first 30 days. Document and share these internally so every team member knows what was committed. Ensure the platform is configured to match what was sold. What the contract says and what the system does need to be the same thing. Identify and resolve onboarding blockers early, whether that is alt-service setup, e-filing registration, bulk upload format, or platform access, before they delay volume. Partner with the Solutions Architect to ensure customer success. Retention and Account Health Serve as the primary day-to-day contact for your accounts. You are the person a Managing Partner or Director of Operations reaches out to when something is wrong, and you own getting it resolved. Maintain a regular communication cadence, monthly reviews for core accounts and formal QBRs for enterprise accounts. Monitor account health: serve rate, filing SLA adherence, volume trends, open job aging, complaint rate. Surface negative trends before the client does. Flag at-risk accounts early and escalate internally with enough specificity that the team can act on it. Expansion and Growth Find and develop expansion opportunities within your existing book. New states, new plaintiff clients, new service types. You own the commercial conversation on expansion. You identify the opportunity, you propose and negotiate the expanded scope, and you onboard it. Own renewal conversations. You know the account better than anyone and you are responsible for making the case for renewal and negotiating the terms. Platform and Industry Fluency Develop deep knowledge of the Proof platform. You need to know what it can do, what it cannot, how to configure it correctly, and where the edge cases are. Understand the end-to-end service of process workflow: job creation, server assignment, attempt cadence, affidavit generation, e-filing, and billing. Learn the state-specific service of process rules for your accounts' active jurisdictions. At minimum, you should know what constitutes valid service, what the filing SLA is, and what alt-service options exist. What You'll Bring: Required 3 or more years of account management or client services experience in a B2B environment. Experience working with creditors' rights law firms, law firms generally, or in the legal services space is strongly preferred. Strong organizational discipline. You manage a multi-account book without dropping things, keep your notes and CRM current, and close every open item. Clear, direct communication skills. You can write a straightforward status update to a Managing Partner and a clear internal escalation to an ops team in the same afternoon. Proactive mindset. You surface problems before they become crises. You do not wait for a client to bring you something you should have caught. Comfort with operational complexity. This is not a role where the product does everything cleanly. You will regularly manage billing exceptions, filing delays, alt-service disputes, and e-filing issues. Ability to learn new legal and regulatory frameworks quickly. You do not need to be an expert on day one, but you need to get there fast. Strongly Preferred Experience working with creditors' rights law firms or in the broader law firm space. You understand how these firms operate, who makes decisions, and what matters to them. Familiarity with service of process: service attempts, affidavit of service, e-filing, substituted service. Or a demonstrated ability to get fluent within 60 days. Prior experience with legal technology platforms, case management software, or process serving systems. Exposure to compliance-driven client relationships with audit programs, vendor questionnaires, SLA reporting requirements, and formal review cadences. Why Proof The Market Creditors' rights firms are under increasing pressure to use vendors that can document clean service, hold up under audit, and file on time across multiple jurisdictions. Proof is purpose-built for that environment. The firms filing the most cases are actively looking for a better solution, and we are the platform positioned to win that business. The Role The creditors' rights team is small and moving fast. You will have direct visibility into every account, direct access to the leadership making product and operational decisions, and real ownership over outcomes. This is not a role where you manage a queue. Compensation $130,000 base salary ($170,000 OTE) Benefits Medical, dental, vision, disability insurance, and 401k available Work-from-home monthly stipend Flexible time off (paid planned and sick time, and paid holidays) Necessary equipment provided E-Verify This company participates in E-Verify, for more information view the Participation and Right to Work Posters.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a Field Marketing Manager to lead high-impact marketing programs across the US. This is an excellent opportunity to learn from and contribute to a high-caliber team at a rapidly growing company. You will make a direct impact across communications, demand generation, events, and digital marketing. If you are resourceful, results-driven, and thrive in a fast-paced environment, this is the role for you. Drive the development and execution of integrated field marketing plans for one or two products; includes customer and prospect communications, event and webinar execution, and customer conference support Lead and support a broad mix of marketing programs across channels Coordinate with internal teams such as product marketing, creative services, sales, strategy, marketing operations, content, product, customer success, public relations, and digital to manage field marketing program components Manage program (webinars, customer meetings) logistics, execution, and measurement Help organize and coordinate Veeva and industry events, including logistics, contract negotiations, internal and external communications, speaker management, event app management, and reporting Build and maintain complete, accurate contact lists for marketing and sales; drive engagement through database nurture Support the execution and optimization of outreach programs to engage current and prospective customers Own weekly and monthly marketing program reporting and metrics (events, campaigns, etc.) Budget planning and management 3+ years of B2B enterprise software or high growth SaaS startup marketing experience Exceptional communication, writing, and organizational skills Ability to work and communicate with all levels in the organization Well organized with very high attention to detail and strong project management Expert in Microsoft Word, PowerPoint, Excel, and Google applications Self-directed and able to manage multiple projects under aggressive timelines and expectations Proficient in writing for demand (email, LinkedIn, etc.) Working knowledge of marketing automation platform experience

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva is looking for a Field Marketing Manager to lead high-impact marketing programs across the US. This is an excellent opportunity to learn from and contribute to a high-caliber team at a rapidly growing company. You will make a direct impact across communications, demand generation, events, and digital marketing. If you are resourceful, results-driven, and thrive in a fast-paced environment, this is the role for you. Drive the development and execution of integrated field marketing plans for one or two products; includes customer and prospect communications, event and webinar execution, and customer conference support Lead and support a broad mix of marketing programs across channels Coordinate with internal teams such as product marketing, creative services, sales, strategy, marketing operations, content, product, customer success, public relations, and digital to manage field marketing program components Manage program (webinars, customer meetings) logistics, execution, and measurement Help organize and coordinate Veeva and industry events, including logistics, contract negotiations, internal and external communications, speaker management, event app management, and reporting Build and maintain complete, accurate contact lists for marketing and sales; drive engagement through database nurture Support the execution and optimization of outreach programs to engage current and prospective customers Own weekly and monthly marketing program reporting and metrics (events, campaigns, etc.) Budget planning and management 3+ years of B2B enterprise software or high growth SaaS startup marketing experience Exceptional communication, writing, and organizational skills Ability to work and communicate with all levels in the organization Well organized with very high attention to detail and strong project management Expert in Microsoft Word, PowerPoint, Excel, and Google applications Self-directed and able to manage multiple projects under aggressive timelines and expectations Proficient in writing for demand (email, LinkedIn, etc.) Working knowledge of marketing automation platform experience

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay—and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. About the job As an Enterprise Account Executive based in Sydney, you'll join our established ANZ sales team to continue accelerating growth. You'll drive new business sales and collaborate with our ANZ teams including our Sales Development Representatives, Solutions Engineers, and Customer Success Managers. Lead the full sales cycle from prospecting to closing and drive new business sales within the ANZ market to Enterprise & Strategic customers. Establish and navigate relationships with senior executives and decision-makers Prospect into Ecommerce, Marketing, Product, Analytics and Tech teams. Cultivate new relationships for Contentsquare through your own outbound efforts and with the help of our SDR team Collaborate with our ANZ and global teams across Solutions Engineering, Marketing, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers Extensive quota-carrying experience in a fast-paced market with a focus on Enterprise new business in new & existing accounts. Proven track record of hitting and exceeding sales targets. Possess aptitude to learn quickly and establish credibility. High EQ and self-aware Strong desire to be successful; competitive, curious, driven, passionate. Ability to articulate the business value of complex enterprise technology The ability to develop senior level relationships quickly and effectively Experience presenting to senior managers and the C-suite at leading enterprise companies Sales methodology training; MEDDICC, SPIN, Challenger, Command of the Message. Passionate about a career in martech & analytics

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Build the solutions to help Flexport grow The Ecosystem team's mission is to make information exchange in global trade easy for everyone by efficiently, securely and reliably connecting the Flexport Platform with the external Global Trade Ecosystem. The opportunity: We are looking for a talented Solutions Consultant to join our team! In this role you will bridge the gap between Sales, Account Management, Global Operations, Solutions Engineers and Product to ensure the successful design, development, deployment, ongoing utilization and stability of the integrations you deliver for our clients. Integrating our best in class platform seamlessly with clients is a critical component of our strategy. You will: Own the end-to-end delivery for common integrations including purchase order, booking, advanced shipping notification, shipment milestone, freight invoice and more. Participate in functional requirements gathering and own project requirements design, functional testing and operations impact deliverables for complex integration projects. Leverage AI tools to accelerate integration testing, documentation, and troubleshooting workflows. Share functional insights and nuances about different freight forwarding scenarios that might impact a given customer's integration with Flexport Ecosystem peers. Collaborate with the Account Management  and Global Operations teams to review, update and socialize SOP changes for integrated customers. Work closely with Solutions Engineers to create the business objects (Quotes, Bookings, Shipments, Invoices, etc..) necessary to facilitate integration testing across various functional scenarios. Facilitate User Acceptance Testing across end-users including the customer and Client Solutions ensuring successful testing and approval prior to integration go-live. Partner with Client Solutions in your region / time-zone to help drive successful adoption of integrated solutions, assist in triage / diagnosis of integration issues, and aggregate feedback to recommend  improvements / feature requests to applicable teams. Partner with Account Executives in your region/time-zone, ensuring they have requisite support in navigating integration related requests from their customers throughout the pre-sales process. You should have: Strong analytical and problem solving skills paired with a persistent, proactive, results-oriented mindset Ability to effectively drive integrations between Flexport, our customers and the ERP, TMS, WMS and / or systems they rely on. Familiarity with transmission protocols (FTP, SFTP, AS2, etc.), payload / file formats (JSON, XML, delimited files, etc.) Comfort using AI-assisted tools (e.g., for code/data troubleshooting, documentation, or workflow automation) to work more efficiently. Work well with cross-functional teams and provide project leadership Initiative and positive attitude with a desire to learn and seek answers independently Ability to manage multiple priorities and projects with organizational and time-management skills Excellent verbal and written communication  Bachelor's degree in a technical field or relevant work experience 3+ years of work experience Willingness to travel (up to 25%) Bonus points if you have: Experience with EDI X12 and EDIFACT Experience working with APIs Experience with data analytics, data manipulation and system integrations Supply-chain, logistics, or operations experience #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $87,120 — $108,900 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.