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Hello! I'm Allie, Head of Support at Ashby. 👋 As our team has grown, one of the keys to providing exceptional Support is ensuring every new hire can hit the ground running on a product with a lot of depth and nuance. Helping someone move from "just joined" to confidently helping customers takes exceptional care. We pride ourselves on delivering an onboarding experience that helps each person who joins our team be successful and, in turn, help our customers be successful. Our onboarding program has given new hires a strong foundation. As the team continues to scale and the product keeps evolving, we know there's more to build. That's why we're looking for one Support Trainer in AMER and one in EMEA to partner with our Training Lead and help take onboarding and ongoing training to the next level. This role goes beyond running sessions off an existing curriculum. We're looking for someone who can dig into what's working, spot where new hires are still struggling to get up to speed, and turn that insight into better materials and better training. You'll partner closely with our Training Lead to deliver onboarding day to day, while also helping evolve the program as our product and team continue to grow. If you're energized by joining a strong program and pushing it further, love making complex product knowledge click for new learners, and want to stay close to frontline Support work, this might be the role for you. About This Role As the Support Trainer, you'll design, develop, and deliver the training programs that enable the Support team to provide exceptional service. You'll work closely with Support team members and cross-functional partners to build training materials, assess where the team needs support, and ensure everyone stays current on product knowledge and best practices as we grow. Since this function is central to how our team scales, you'll have the opportunity to build on a strong foundation, strengthen how we onboard and continuously develop our team, and create a culture where growth and knowledge-sharing are part of everyday work. What You'll Own Training Program Design and Delivery Deliver and further develop training programs for new Support hires and ongoing team development, covering product knowledge, Support processes, internal tools, and talent acquisition-related processes. Facilitate workshops, one-on-one coaching, and asynchronous learning sessions to help new team members provide a high-quality customer experience. Create clear, engaging, and comprehensive training materials, including guides, videos, and tutorials. Measuring and Improving Training Collaborate with Support Leadership to assess training needs and create customized learning experiences. Continuously update training materials based on product updates, new features, and feedback from the team. Track the progress of trainees and provide feedback to support continuous improvement. Use trainee-progress and performance data to measure the effectiveness of training initiatives, connect changes to outcomes such as ramp speed, CSAT, and QA scores, and refine the program as needed. Staying Close to Support Regularly spend time handling Support tickets to maintain continued familiarity with processes and workflows. Use firsthand experience with the work to keep training grounded in what the job actually requires. Role Requirements Proven experience designing or delivering training programs within a Support or Customer Success organization, ideally in a B2B SaaS environment. Meaningful experience working in Support or another customer-facing technical function. Experience building onboarding programs, facilitating workshops, and coaching individuals through skill development. Ability to connect training outcomes to real performance and customer experience improvements, not just completion rates. Strong ability to translate complex or technical information into clear, engaging, and digestible learning materials. Analytical mindset for identifying skill gaps, spotting trends in performance, and iterating on programs over time. Comfort working in ambiguity and building structure and process where none exists. Passionate about customer experience and the role well-trained Support teams play in creating trust and loyalty. Skilled at delivering constructive, actionable feedback and coaching people toward growth. Strong communication and facilitation skills, with the ability to engage learners across different styles and experience levels. You Should Apply If: You're excited about iterating on a strong program foundation and thinking creatively about enabling Support on highly technical topics. You thrive on turning complex product and process knowledge into training that's clear, practical, and engaging. You want to stay close to the frontline work you're training people to do, not just design programs from a distance. You're data-driven and want to tie training effectiveness to real performance and customer outcomes. You love coaching people and watching them grow into confident, capable support professionals. You May Not Want to Apply If: You'd rather focus solely on individual coaching than program design and materials development. You prefer not to spend regular time handling Support tickets to stay connected to the work. You're not interested in balancing program-building with hands-on training delivery. You're uncomfortable iterating on training programs based on feedback and changing product needs. About Ashby Ashby builds a suite of products that helps talent leaders, recruiters, and hiring managers run their hiring process significantly better. We raised a $50M Series D in July 2025 and support nearly 5,000 customers, including Shopify, Snowflake, OpenAI, Deliveroo, and Confluent. We're growing much faster than 100% year over year, with a team of roughly 300 people across 22+ countries. Learn more at ashbyhq.com . About Go To Market We view our Support team as an extension of the product itself, one that ensures an optimal customer experience for customers ranging across all market segments. Here are a few points that should give you an idea of what it is like to work with us: We spend a lot of time building best-in-class products since we believe a highly differentiated product is easier to sell. We also spend a lot of time building a best-in-class customer experience. We aim to offer deep expertise whenever we interact with prospects and customers. We strongly believe that small teams with very talented people and the right work environment deliver much better performance than teams with large headcount. We value a strong sense of ownership, principled thinking over experience, and thoughtful communication (we put a lot of effort into using the right communication channels) - we'll get into these and other values during the hiring process. You can take a look at our Leadership Principles to get a sense of what we value in People Leaders at Ashby. Interview process Our interview process is thorough and designed to give you enough information to assess whether Ashby is the right fit for you, while helping us evaluate technical reasoning, communication precision, and ownership. Intro call with Recruiting — 30 min Hiring Manager interview — 45–60 min Take-home assessment — 5 days to complete Virtual onsite — 120 min Coaching for Customer Impact — 30 min Measuring Training Systems — 30 min Frontline Support Partnership — 30 min Closing questions — 15 min Benefits Benefits vary by country and are shared in more detail during the process. International employees receive statutory benefits and, where available, employer-paid supplemental health coverage. 10-year exercise window for stock options. You shouldn't feel pressure to purchase stock options if you leave Ashby —do it when you feel financially comfortable. Unlimited PTO . Expect "Vacation?" in our one-on-one agenda until you start taking it 😅 A $1,200 annual learning and professional-development budget. A one-time $2,000 home-office setup budget for furniture, monitors, peripherals, and ergonomic equipment, plus a company-provided laptop. Opportunities to spend time with teammates through an annual company offsite, team offsites, local meetups, and virtual events. Extended health benefits for you and your dependents (subject to availability with our Employer of Record) Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position. Compensation: £64K – £100K • Multiple Ranges United Kingdom • United Kingdom £64K – £100K Ireland, Netherlands, Germany, France, Denmark • Ireland, Netherlands, Germany, France, Denmark €64K – €100K Italy, Portugal, Spain • Italy, Portugal, Spain €50K – €78K Lithuania, Romania, Bulgaria • Lithuania, Romania, Bulgaria €33K – €50K Find Jobs in United Kingdom on Arbeitnow

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century's most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril's family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require a Senior Electrical Engineer with deep electrical system design experience to architect and deliver critical systems and sub-systems. The Senior Electrical Engineer strives to leverage their experience with Electrical and Power Systems to rapidly architect, design, deliver, support, and evolve next generation autonomous vehicles through the entire product life-cycle. WHAT YOU'LL DO: Drive the development and design of innovative electrical systems and products that meet the unique requirements of our company. Collaborate with other engineers and team members to integrate electrical systems into larger product designs Provide technical guidance and mentorship to junior engineers Collaborate with cross-functional teams to translate business objectives into clear electrical engineering deliverables. Create and maintain comprehensive documentation, including design specifications, test procedures, and technical reports. Ensure compliance with industry standards, regulations, and safety requirements throughout the product development lifecycle. Perform detailed electrical calculations, simulations, and testing to evaluate system performance and optimise efficiency. Troubleshoot complex electrical engineering challenges and provide innovative and practical solutions in a rapid development environment. Hold and deliver to project timelines, milestones, managing your time and budgets to achieve successful project outcomes. Stay up-to-date with the latest advancements in electrical engineering and proactively apply new knowledge to improve our products. REQUIRED QUALIFICATIONS Bachelor's or Master's degree in Electrical Engineering or a related field. Proven experience in a senior role within defence, tech or any fast-paced environment, driving successful electrical engineering projects from concept to market launch. Expertise in electrical engineering principles, techniques, and technologies, with a track record of delivering innovative solutions. Proficiency in using industry-standard electrical design and simulation software. Excellent interpersonal skills, with the ability to motivate and mentor junior engineers while fostering a culture of collaboration and innovation. Strong time management and organisational abilities, with a demonstrated ability to deliver projects on time and within budget. Excellent problem-solving skills, with the ability to think creatively and adapt to diverse and evolving challenges. Strong written and verbal communication skills, with the ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders. Familiarity with fast paced environment best practices, including agility, adaptability, and the ability to work in a fast-paced and dynamic environment. Passion for technology and a curiosity to stay updated with the latest advancements in the industry. Ability to obtain and maintain an Australian Government Security Clearance (NV2). PREFERRED QUALIFICATIONS Experience designing electrical and power systems for unmanned vehicles. Experience in the subsea or maritime domain Experience working on defence programs and familiarity with current Defence standards. The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Benefits At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you're supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits . Protecting Yourself from Recruitment Scams Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. Please always verify communications: Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an ----- address. Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is ----- before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to Data Privacy To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/ . By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security. Find Jobs in United Kingdom on Arbeitnow

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As the Corporate Development Director, you'll help influence how GitLab invests to win: what we build, what we buy, where we partner, and what we should not pursue. This role sits within the Corporate Development & Strategic Partnerships team, reporting to the VP, Corporate Development & Strategic Partnerships. This role straddles strategy and M&A engagements. You'll lead research that frames GitLab's options: mapping the markets in and around our AI-powered DevSecOps platform, testing where we have a right to win, and turning that into clear recommendations for the executive team. When the answer is to acquire, you'll drive the deal process end to end, from outreach through close and integration. Success here is not measured by deal count. It looks like sharper strategic choices: a well-reasoned point of view on our priority markets, investment theses that product and executive leaders rely on, acquisitions that speed up the roadmap when buying is the right answer, and an educated no when it isn't. You'll own the wider market perspective rather than individual product categories, and work with the team's Analyst on the research behind it. What you'll do Strategy and research Own the wider market view. Research the broader market GitLab competes in, beyond specific product categories: competitive dynamics, AI-native entrants, technology shifts and where value is moving. Collaborate with the team's Analyst on the research and turn the findings into a clear point of view on where GitLab should play. Build an investment thesis for each focus area. Work with Product and Engineering leaders to define the problems worth solving, the capabilities GitLab needs, and what it would cost in time and money to get there on our own. Own the competitive and landscape view. Maintain market maps and a current read on GitLab's competitors: their strategy, product direction, positioning, pricing, and M&A and funding activity. Produce competitor analyses that show where we lead, where we're exposed and how rivals are likely to move. Flag shifts by competitors, hyperscalers and AI labs that change our options, and bring the implications to Product and the executive team. Define where GitLab should not play. Identify adjacencies that dilute focus and markets where the economics or competition work against us. Make the case for a no with the same rigor as a yes. Build, buy or partner Run the build, buy, partner analysis. For each strategic gap, compare the options side by side on speed, cost, risk, control and strategic fit, and bring a clear recommendation. Deliver strategic clarity to executives and the Board. Produce short strategy memos/decks and business cases that set out the decision, the trade-offs and what we give up with each path. Feed company strategy and planning. Bring an outside-in view of the market and the inorganic options available into annual and long-range planning. Work hand in hand with Strategic Partnerships. When partnering is the right answer, frame the opportunity and hand it to the partnership owner with a clear thesis. When it isn't, explain why. Deal execution and integration Own end-to-end deal process management. Validate target fit against GitLab's our target profile, product roadmap and other criteria, and build the acquisition rationale and business case. Drive our M&A process from intro call through the various steps through to closing and integration. Evaluate the deal. Develop valuation, commercial integrity assessment, impact on GitLab's business and provide negotiations assistance to the VP and the executive team. Lead cross-functional diligence. Run pre-LOI validation and diligence across Product, Engineering, Security, Finance, Legal and People, and communicate findings clearly. Drive deal documents with Legal. Prepare NDAs, LOIs and purchase agreements with GitLab Legal and outside counsel. Own integration outcomes. Lead post-acquisition integration as the DRI, measured against the roadmap and business goals in the business case. Bring lessons learned back into the strategy work. Build the external network. Maintain relationships with founders, executives, investors, bankers and advisors that bring us early insight and pipeline. What you'll bring Strategy and deal experience. 8+ years across corporate development, corporate strategy, strategy consulting or technology investing, including 5+ years leading acquisitions end to end in enterprise software. Structured strategic thinking. You form a point of view from incomplete information, test it against data, and change your mind when the evidence says so. You're as comfortable recommending that we stay out of a market as that we enter it. Market research depth. Skilled in market sizing, competitive analysis and landscape mapping, and in turning research into a recommendation, not a report. Deal craft. Skilled in valuation, financial modeling, deal structuring, negotiation and integration planning, with experience across varied consideration structures. Technical fluency. A working understanding of software development, DevSecOps and the AI landscape, enough to hold substantive conversations with product and engineering leaders about roadmaps and architecture. Clear executive communication. You write short, decision-ready updates and present trade-offs plainly to executives and the Board, in an async-first environment. Influence without authority. You build trust across Product, Engineering, Finance and Legal and move decisions forward across functions. Ownership with collaboration. You own the strategic view and the recommendation, and partner closely with the team's Analyst on research and analysis. Preferred: familiarity with the DevSecOps, security, AI and open source ecosystems. You value the all remote lifestyle and share our values . About the team The Corporate Development & Strategic Partnerships team helps GitLab decide how to grow beyond what we build on our own. We own inorganic strategy: acquisitions, strategic partnerships with hyperscalers and AI labs, and the research that tells us which to pursue and which to pass on. We work across Product, Engineering, Finance, Legal and the executive group. We set direction and do the detailed work ourselves, with a high degree of ownership and transparency in a fully remote, asynchronous environment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . 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About ActAI There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things. About the Role To support hiring, operations, and business execution across A1. Help ensure that important initiatives are executed efficiently by coordinating stakeholders, managing priorities, and maintaining operational discipline. This role works closely with leadership and supports a broad range of activities, including recruiting operations, agency management, office setup, events, and business administration. What You Will Be Doing Coordinate hiring activities, interviews, and recruiter relationships. Support agency onboarding, communication, and follow-ups. Manage project trackers, action items, and operational workflows. Coordinate meetings, events, travel, and business logistics when required. Support office setup, vendor management, and local operational activities. Prepare reports, summaries, and presentations for leadership. Ensure follow-through on key initiatives and outstanding actions. Help maintain efficient day-to-day business operations. What You Will Need Strong organisational and coordination skills. Excellent attention to detail and follow-through. Ability to manage multiple priorities simultaneously. Strong written and verbal communication skills. Comfortable working across different teams and stakeholders. Resourceful, proactive, and able to solve problems independently. High ownership and willingness to take on new responsibilities. How We Work The best products in the world are built by small, highly capable teams. We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions. This is a hands-on environment. Everyone is expected to contribute directly to the company's success. Interview Process If there appears to be a fit, we will schedule up to 3 interviews. Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite. We value speed, transparency and decisiveness throughout the process. Find more English Speaking Jobs in Switzerland on Arbeitnow

About ActAI There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things. About the Role You will be responsible for building and running the operational infrastructure behind A1. This includes setting up new offices and entities, implementing payroll and local operations, managing vendors, supporting recruiting operations, and ensuring the company can execute efficiently as it scales. You will be responsible for operational execution across markets. What You Will Be Doing Lead business operations across multiple countries. Manage and develop a team of Business Operations Partners. Oversee office setup, entity incorporation, and market launches. Oversee payroll implementation and local operational requirements. Manage external vendors and service providers. Support recruiting operations, recruiter onboarding, and hiring activities. Plan and execute company events, offsites, and operational logistics. Track key initiatives and ensure actions are completed on time. Improve processes where needed to increase speed and reliability. What You Will Need Experience in business operations, strategic operations, founder's office, or similar roles. Experience managing projects involving multiple stakeholders. Strong organisational skills and attention to detail. Ability to manage multiple priorities and follow through on commitments. Comfortable working across recruiting, finance, legal, and administrative functions. Able to identify problems, make decisions, and drive execution independently. High ownership and willingness to take responsibility for outcomes. How We Work The best products in the world are built by small, highly capable teams. We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions. This is a hands-on environment. Everyone is expected to contribute directly to the company's success. Interview Process If there appears to be a fit, we will schedule up to 3 interviews. Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite. We value speed, transparency and decisiveness throughout the process. Find more English Speaking Jobs in Switzerland on Arbeitnow

About ActAI There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things. About the Role You will be responsible for building and running the operational infrastructure behind A1. This includes setting up new offices and entities, implementing payroll and local operations, managing vendors, supporting recruiting operations, and ensuring the company can execute efficiently as it scales. You will be responsible for operational execution across markets. What You Will Be Doing Lead business operations across multiple countries. Manage and develop a team of Business Operations Partners. Oversee office setup, entity incorporation, and market launches. Oversee payroll implementation and local operational requirements. Manage external vendors and service providers. Support recruiting operations, recruiter onboarding, and hiring activities. Plan and execute company events, offsites, and operational logistics. Track key initiatives and ensure actions are completed on time. Improve processes where needed to increase speed and reliability. What You Will Need Experience in business operations, strategic operations, founder's office, or similar roles. Experience managing projects involving multiple stakeholders. Strong organisational skills and attention to detail. Ability to manage multiple priorities and follow through on commitments. Comfortable working across recruiting, finance, legal, and administrative functions. Able to identify problems, make decisions, and drive execution independently. High ownership and willingness to take responsibility for outcomes. How We Work The best products in the world are built by small, highly capable teams. We operate with high talent density, high ownership and high standards. We value people who can think independently, move quickly and solve problems without waiting for instructions. This is a hands-on environment. Everyone is expected to contribute directly to the company's success. Interview Process If there appears to be a fit, we will schedule up to 3 interviews. Applications are reviewed by members of our leadership and hiring teams. Interviews may be conducted virtually or onsite. We value speed, transparency and decisiveness throughout the process. Find more English Speaking Jobs in Switzerland on Arbeitnow

SEO & Digital Marketing Specialist – Technical SEO, Google Ads & Lead Generation | Remote Position Type: Full-Time, Remote Working Hours: U.S. Business Hours Experience Level: Mid-Level to Senior Department: Digital Marketing / Growth Marketing About the Role At Pavago, one of our clients is hiring an experienced SEO & Digital Marketing Specialist to develop, execute, and optimize digital marketing strategies that increase organic traffic, improve search rankings, generate qualified leads, and drive measurable business growth. The ideal candidate has strong expertise in technical SEO, Google Ads, paid social advertising, content optimization, marketing analytics, and automation . This is a hands-on role requiring someone who can independently manage campaigns, identify growth opportunities, and turn marketing data into actionable strategies. You'll take ownership of organic search performance, paid advertising, website optimization, and lead generation while exploring emerging opportunities in AI-powered search optimization (AEO/GEO) . Key Responsibilities SEO Strategy & Optimization Develop and execute SEO strategies to improve organic visibility, keyword rankings, and website traffic. Conduct keyword research, competitor analysis, and search intent analysis. Perform technical SEO audits, addressing indexing, crawling, site architecture, page speed, and mobile performance. Optimize meta titles, descriptions, headings, internal linking, URLs, and structured data. Execute ethical link-building strategies and monitor search algorithm updates. Optimize content for traditional search engines and AI-powered search experiences (AEO/GEO). Paid Advertising & Lead Generation Plan, launch, and optimize campaigns across Google Ads, Meta Ads, and LinkedIn Ads . Manage advertising budgets to improve lead quality, Cost per Lead (CPL), and Return on Ad Spend (ROAS). Develop and optimize landing pages, lead capture forms, and conversion funnels. Implement retargeting and remarketing campaigns. Collaborate with sales teams to align marketing initiatives with revenue goals. Content Marketing & Website Management Develop SEO-driven content strategies aligned with business objectives. Create and optimize website copy, blog articles, and landing pages. Manage website updates through WordPress, Webflow, or similar CMS platforms . Collaborate with designers, developers, and content creators to improve website performance and user experience. Analytics, Reporting & Optimization Monitor traffic, keyword rankings, conversions, and campaign performance using Google Analytics 4 (GA4), Google Search Console, and Google Tag Manager . Build performance dashboards and provide actionable marketing reports. Conduct A/B testing across landing pages, advertisements, and campaigns. Analyze user behavior and identify opportunities to improve conversion rates. Marketing Automation & CRM Manage email marketing campaigns, lead nurturing sequences, and automated workflows. Work with platforms such as HubSpot, GoHighLevel, Salesforce, or ActiveCampaign . Improve lead tracking, marketing attribution, and sales handoffs. Maintain accurate campaign data and performance reporting. Required Qualifications 3+ years of professional experience in SEO, digital marketing, or performance marketing. Proven success improving organic rankings, website traffic, and qualified lead generation. Strong knowledge of technical SEO, on-page SEO, off-page SEO, and content optimization . Hands-on experience with GA4, Google Search Console, Google Tag Manager, SEMrush, Ahrefs, or similar tools . Experience managing Google Ads and paid social media campaigns . Familiarity with WordPress, Webflow, or other CMS platforms. Understanding of conversion rate optimization (CRO), landing pages, and lead generation funnels. Experience with CRM and marketing automation platforms. Strong analytical skills and ability to translate data into actionable improvements. Excellent written and verbal English communication skills. Ability to independently manage multiple campaigns and meet deadlines. Availability during U.S. Business Hours . Preferred Qualifications Experience with Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) . Knowledge of local SEO and Google Business Profile optimization. Familiarity with HTML, CSS, JavaScript, and technical website improvements. Experience in B2B marketing, SaaS, professional services, or lead-generation businesses. Experience with Looker Studio and advanced marketing reporting. Certifications in Google Ads, Google Analytics, HubSpot, or SEO. What Makes You a Strong Fit You take ownership of marketing performance and focus on measurable results. You understand how SEO, paid advertising, content, and conversion optimization work together. You can independently develop strategies, execute campaigns, and analyze performance. You're proactive about identifying growth opportunities and testing improvements. You stay informed about search engine updates and emerging AI-powered marketing trends. You communicate clearly and collaborate effectively with remote teams. What a Typical Day Looks Like Your day may begin by reviewing GA4, Google Search Console, and advertising dashboards to evaluate traffic, keyword rankings, and lead generation performance. You'll investigate SEO opportunities, optimize paid campaigns, update website content, or improve landing page conversions. You may also configure marketing automation workflows, analyze campaign results, and collaborate with sales or development teams to implement improvements. In short: You'll manage SEO, paid advertising, analytics, and marketing automation to generate qualified leads and drive measurable business growth. Key Performance Indicators (KPIs) Success in this role will be measured through: Organic Traffic Growth: Increase qualified organic website traffic. Keyword Rankings: Improve rankings for high-intent commercial keywords. Lead Generation: Increase marketing-qualified leads from organic and paid channels. Conversion Rate: Improve website and landing page conversions. Cost per Lead (CPL): Optimize advertising spend and acquisition efficiency. Return on Ad Spend (ROAS): Improve paid campaign profitability. Technical SEO Health: Maintain indexing, crawling, and website performance. Marketing Attribution: Ensure accurate tracking of leads, conversions, and campaign results. Interview Process Initial Application Spark Hire One-Way Video Interview Recruiter Screening Client Interview Final Selection & Onboarding Spark Hire Video Interview – Required As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire . After completing the first step of your application, you'll receive a Spark Hire invitation by email with instructions to record and submit your video responses. Completion of the Spark Hire video is required to be considered for the next stage . Please check your inbox as well as your spam or junk folder for the invitation. Apply Now If you're an experienced SEO Specialist, Digital Marketing Specialist, or Performance Marketing Professional with expertise in technical SEO, Google Ads, analytics, and lead generation, we'd love to hear from you. Join a remote team where you can take ownership of digital marketing initiatives, optimize campaigns, and deliver measurable business results. #SEOSpecialist #DigitalMarketing #TechnicalSEO #GoogleAds #PerformanceMarketing #LeadGeneration #AEO #GEO #MarketingAutomation #RemoteMarketingJobs #RemoteJobs #LI-AG1 Find Jobs in Switzerland on Arbeitnow

Was wir suchen Hi, wir von Interlead haben ein klares Ziel: Bis Ende 2026 wollen wir die #1 Lead Company im deutschsprachigen Raum aufbauen. Damit lösen wir das größte Problem unserer Partner – laufend neue Leads, Termine und Aufträge zu generieren. Wir leben und lieben Marketing – und wollen unser Wachstum weiter beschleunigen. Dafür brauchen wir kreative, analytische Köpfe, die Lust haben, echte Wirkung zu erzeugen. Zum nächstmöglichen Zeitpunkt suchen wir daher einen Senior Performance Marketing Manager (m/w/d) für unser Marketing‑Team – hybrid oder remote. Das sind deine Aufgaben Entwicklung von Briefings, Hypothesen, Hooks und Messaging-Strategien sowie Aufbau eines strukturierten Creative-Testing-Systems mit kontinuierlicher Ad-Iteration Konzeption und Optimierung von Landing Pages, Pre-Landern und Conversion-Flows mit Fokus auf Conversion Rate, Leadqualität und Customer Journey Analyse von Funnel- und Kampagnen-Daten (CTR, CVR, CPA/CAC, ROAS, Leadqualität) und Ableitung konkreter Maßnahmen zur Skalierung und Budget-Allokation Enge Zusammenarbeit mit dem Creative- und Data-Team zur schnellen Umsetzung neuer Ideen und datengetriebener A/B-Tests Erstellung, Testing und Optimierung von Creatives und Landing Pages mithilfe von KI-gestützten Insights und Tools Ganzheitliches Channel-Verständnis über Google, Social und Native Ads – inklusive Mitdenken in Budgetsteuerung, Reporting und Performance-Analyse Laufende Markt- und Wettbewerbsanalyse zur Identifikation neuer Wachstumschancen und Trends im Bereich KI & Performance Marketing Das bringst du mit Mindestens 5 Jahre Erfahrung im Performance Marketing mit Schwerpunkt Leadgenerierung Fundierte Kenntnisse in Google Ads und Native Advertising (Hauptfokus), idealerweise auch Meta und TikTok Erfahrung im Einsatz diverser KI-Tools zur Kampagnenoptimierung, Creative-Erstellung oder Datenanalyse (ChatGPT alleine reicht nicht aus) Sicherer Umgang mit Tracking, Tag Management, Google Analytics, A/B-Testing und Marketing Automation Kenntnisse in CRO sowie Konzeption und Optimierung von Landing Pages und Conversion-Funnels Starke analytische Fähigkeiten, datengetriebene Denkweise und Leidenschaft für Testing & Growth Kreatives Gespür für Werbemittel und Messaging, um Leads mit Relevanz und Präzision anzusprechen Teamgeist, Eigeninitiative, selbständige Arbeitsweise und verhandlungssichere Deutschkenntnisse Das bieten wir dir Ein dynamisches Marketing- und Tech-Umfeld sowie die Möglichkeit, gemeinsam "The Lead Company" aufzubauen. Ein riesiger Markt und zahlreiche interne Wachstumsmöglichkeiten, wir lösen das größte Problem unserer Partner: die Automatisierung ihrer Neukundengewinnung. Volle Flexibilität im Arbeitsort (remote, im Bremer Headquarter oder nach Absprache auch aus dem Ausland). Volle Flexibilität in der Arbeitszeit, du gestaltest deine Arbeitszeiten individuell mit deinem Team. 30 Tage Urlaub pro Jahr + die Möglichkeit, jederzeit unbezahlten Urlaub zu nehmen. Zuschuss zur betrieblichen Altersvorsorge (die "Interlead‑Rente"). Jährliche Teamevents wie Sommerfest & Weihnachtsfeier. Agiles Arbeitsumfeld, moderne Tools wie Slack, Monday, Notion, Google Workspace und OKRs/Scrum unterstützen dich bei der täglichen Arbeit. Zuschuss fürs Fitnessstudio (über Urban Sports Club oder E‑Gym Wellpass). Schnelle Entscheidungen, wir sind 100 % bootstrapped, profitabel und unabhängig von Investoren. Eine offene Feedback‑Kultur und regelmäßige interne Trainings. Transparente Kommunikation durch monatliche All‑Hands‑Meetings, wöchentlichen Newsletter und feste Team‑Updates. Im Headquarter in der Bremer Überseestadt erwarten dich ergonomische Arbeitsplätze, großartiger Kaffee & Espresso, Getränke und Grillabende. Für Home‑Office‑Mitarbeitende: monatliche Home‑Office‑Pauschale von 20 €. Bikeleasing, lease dein Wunschfahrrad oder E-Bike zu attraktiven Konditionen. Ein ansprechendes Onboarding-Package sowie ein umfassendes Onboarding durch das gesamte Unternehmen. Find Jobs in Germany on Arbeitnow

Chez Lifen, nous pensons que les données médicales ont le potentiel de transformer le système de santé. Mais seulement si elles sont accessibles. Plus de données accessibles → moins de charge administrative, une meilleure coordination des soins et des découvertes scientifiques plus rapides. Depuis 2015, notre mission est de libérer ce potentiel. Nos solutions basées sur l'IA permettent aux professionnels de santé de partager les informations médicales sans effort et aux chercheurs d'accélérer les découvertes cliniques : avec un impact sur des millions de patients en France chaque jour. Alors que nous nous préparons à nous développer en Europe, 2 choses déterminent notre succès : nos équipes et notre mission. Aujourd'hui, plus de 150 personnes travaillent depuis nos bureaux et à distance pour libérer le potentiel des données de santé. Nous avons connecté 800 hôpitaux et 150 000 professionnels de santé, et nous ne faisons que commencer. Nous recherchons des personnes qui embrassent la complexité, veulent résoudre des problèmes difficiles et sont prêtes à construire le futur de la collaboration en santé. ⚡ Notre équipe Customer Success L'équipe Customer Success accompagne les établissements de santé une fois nos solutions déployées. Sa mission : faire en sorte que les professionnels de santé utilisent Lifen au bon niveau, dans la durée, et qu'ils en tirent un bénéfice concret au quotidien. Ce poste n'est pas un rôle d'Account Manager ou de CSM orienté renouvellement, upsell ou gestion contractuelle. Il ne s'agit pas non plus de piloter le déploiement technique ou de prendre en charge le support. Ton terrain de jeu commence une fois les solutions en place : comprendre comment elles sont réellement utilisées, identifier ce qui limite leur adoption et construire les actions permettant de faire évoluer durablement les usages. Tu rejoindras l'équipe en charge des établissements publics les plus stratégiques. Ton portefeuille regroupera des organisations aux tailles, configurations, pratiques et contraintes très différentes. Tu devras être capable de comprendre rapidement ce qui se passe chez chaque client, de distinguer les symptômes des causes et de mobiliser les bons leviers, côté client comme chez Lifen. Le poste couvre les trois produits Lifen Care déjà déployés chez nos clients. Ta mission peut se résumer simplement : comprendre pourquoi nos solutions ne sont pas encore utilisées à leur plein potentiel dans certains établissements et faire évoluer durablement ces usages. 🎯 Ce que tu feras chez nous Prendre en main un portefeuille d'environ 35 hôpitaux et cliniques et construire, pour chacun, une lecture précise des usages, des interlocuteurs clés, du contexte organisationnel, des points de blocage et des opportunités. Construire une véritable stratégie de portefeuille. Tu ne pourras pas accompagner 35 établissements avec le même niveau d'intensité : à toi d'identifier où ton intervention aura le plus d'impact, quels comptes nécessitent une attention immédiate et lesquels peuvent être accompagnés de manière plus scalable. Diagnostiquer les freins à l'adoption à partir des données d'usage, des échanges avec les clients et de ta compréhension de leur environnement. Une baisse d'usage peut avoir des causes très différentes : configuration, organisation, processus internes, compréhension du produit, changement d'interlocuteur ou inadéquation entre l'usage réel et l'objectif initial. Transformer ce diagnostic en plans d'action concrets. Selon les situations, cela pourra passer par de la formation, une évolution des pratiques, une modification de configuration, la mobilisation de nouveaux interlocuteurs ou un travail avec nos équipes Produit, Support ou Customer Operations. Accompagner les premières phases d'usage après le déploiement afin de rapprocher progressivement l'usage réel des objectifs définis avec le client. La formation fait partie des leviers possibles, mais ton rôle est avant tout de comprendre quel levier activer et pourquoi. Utiliser les données disponibles pour repérer les signaux faibles et prioriser tes actions : baisse d'usage, adoption partielle, comportement atypique, insatisfaction, évolution de l'organisation ou opportunité d'étendre un usage existant. Animer la relation avec les référents, chefs de projet et équipes opérationnelles côté client. Cela passe par des échanges réguliers à distance et environ un à deux déplacements par mois dans les établissements. Faire avancer des sujets qui nécessitent plusieurs équipes sans avoir nécessairement d'autorité directe sur elles. Tu documentes le problème, fais émerger les priorités et coordonnes les équipes Customer Operations, Produit, Support, Product Marketing ou commerciales lorsque leur intervention est nécessaire. Mesurer l'effet des actions engagées. Un plan d'action n'est pas terminé lorsqu'il est lancé : tu vérifies si les usages évoluent réellement et ajustes ton approche en conséquence. Améliorer les outils et méthodes de l'équipe : tableaux de suivi, segmentation du portefeuille, campagnes d'accompagnement, pratiques de formation, indicateurs ou partage structuré des retours terrain. ⭐️ Ce que nous recherchons Must-have Tu as une expérience significative dans la gestion de clients ou d'organisations complexes et tu as déjà exercé un rôle avec un niveau élevé d'autonomie. Nous recherchons un profil senior, capable de prendre en charge un portefeuille rapidement et de construire sa propre approche. Tu as déjà géré de façon autonome un portefeuille conséquent, idéalement composé d'au moins une vingtaine de comptes significatifs, et tu sais arbitrer où investir ton temps plutôt que traiter chaque client de manière identique. Tu as déjà été directement responsable de l'adoption, de la réussite client ou de l'amélioration des usages d'un produit ou d'une solution. Tu ne te limites pas au suivi relationnel ou commercial d'un portefeuille. Tu es à l'aise avec des données d'usage produit. Tu sais passer d'un tableau de bord ou d'un ensemble d'indicateurs à des hypothèses, identifier les situations à investiguer et confronter les données à ce que tu observes sur le terrain. Tu sais travailler sur des problèmes qui ne sont pas immédiatement formulés. À partir d'un signal (baisse d'usage, insatisfaction, faible adoption) tu sais mener le diagnostic, distinguer les causes possibles et choisir une approche adaptée. Face à des organisations, des outils et des processus différents, tu sais apporter du conseil sur les dimensions fonctionnelles, organisationnelles et techniques d'un usage. Tu sais cadrer un plan d'action, le prioriser, obtenir l'implication des interlocuteurs nécessaires et suivre son effet dans le temps jusqu'à constater un changement concret. Tu sais faire avancer un sujet sans nécessairement avoir d'autorité directe sur les personnes impliquées. Tu es capable de documenter un problème, défendre une priorité et obtenir des décisions auprès de plusieurs équipes. Nice-to-have Tu connais l'environnement hospitalier, les contraintes des établissements de santé ou les grands programmes de transformation numérique du secteur. Tu as travaillé dans le SaaS, la fintech, les logiciels métiers ou un environnement réglementé où la rigueur opérationnelle compte autant que la qualité de la relation client. Ton intitulé de poste précédent importe peu : CSM, consultant·e, chef·fe de projet ou autre. En revanche, tu as déjà été responsable de faire évoluer durablement les usages d'un produit ou d'une solution chez des clients complexes. Tu as déjà contribué à faire évoluer des tableaux de bord, des indicateurs, une segmentation client ou des pratiques d'accompagnement. Soft skills Tu es à l'aise dans des situations où ni le problème ni la solution ne sont immédiatement évidents. Tu sais avancer avec des informations incomplètes, formuler des hypothèses, décider où investir ton temps et expliquer tes arbitrages. Tu poses les bonnes questions, prends des initiatives réfléchies et assumes tes choix. Tu es capable de challenger un client ou une équipe interne lorsque tu penses qu'une autre approche produira davantage d'impact, tout en maintenant une relation constructive. Tu es fiable et autonome : tu sais faire avancer un sujet, alerter lorsqu'il est bloqué et prioriser dans un portefeuille dense. Avec les équipes hospitalières comme en interne, tu communiques avec clarté, écoute et pédagogie. Nos valeurs Embrace Complexity — Tu ne t'arrêtes pas au premier symptôme. Tu explores un contexte client parfois complexe, tu comprends ce qui bloque réellement et tu construis un chemin praticable avec les bonnes personnes. Bienveillance — Tu crées une relation de confiance avec les clients et les équipes internes. Tu donnes du feedback factuel, tu écoutes et tu sais challenger ou désamorcer les tensions sans éviter les sujets difficiles. Real Impact — Tu privilégies les actions qui produisent un changement mesurable dans les usages et améliorent réellement l'expérience des professionnels de santé et la santé de ton portefeuille. 👥 Process de recrutement Échange avec Laura, Talent Acquisition - 30 min. Un premier échange pour comprendre ton parcours, tes attentes et ta motivation pour le poste. Entretien avec Pierre, Hiring Manager - 60 min. Une première rencontre avec ton potentiel futur manager qui approfondira ton expérience de gestion de portefeuille, ton rapport aux données et ta façon de faire avancer des plans d'action avec des clients et plusieurs équipes internes. Étude de cas avec Pierre et un membre de l'équipe CS - 90 min. Tu recevras le cas quelques jours avant la restitution. L'objectif est de comprendre ton raisonnement, ta capacité à structurer une recommandation et ta manière de piloter un sujet client de bout en bout. Entretien Cultural Alignement avec Raphaël, VP ops - 30 min. Cet échange permet de discuter de ta façon de travailler, de ta collaboration avec les autres équipes et de revenir sur d'éventuels sujets à approfondir après les premières étapes. Nous nous engageons à te faire un retour dans les 72 heures suivant chaque étape. Informations pratiques : poste en CDI, basé idéalement à Paris mais ouvert France entière avec venue régulière à Paris. Des déplacements en établissements sont à prévoir, en moyenne une à deux fois par mois. Find Jobs in France on Arbeitnow

About MakiPeople Maki builds AI agents that help large companies hire faster and better, from screening to assessment to candidate engagement. Global enterprises use Maki to run hiring at scale, giving recruiters time back and candidates a smoother experience. With offices in Paris and London, we are now accelerating in New York. As an intern on our Implementation team, you will work on live customer rollouts and see how AI is deployed inside large organizations. You will get real responsibility and close mentorship from day one. About the Implementation team You will be joining our Implementation team and will be working with our UE-based team, collaborating across EMEA and Asia, and alongside both our Implementation Managers (IMs) and our Forward Deployed Engineers (FDEs). You will also have the chance to collaborate with everyone at Maki. Most of the Implementation team's efforts are currently focused on onboarding our (many) new clients, making sure they can use Maki to its fullest potential and that the impact we promise is delivered. Because we support large Enterprise companies, this is large-scale project management and change management, built hand-in-hand with our clients. About your mission As an Implementation Intern, you will support our Implementation Managers and Forward Deployed Engineers with a variety of operational tasks while actively contributing to live client projects. Your role is multi-faceted and cuts across several parts of the customer journey, with a strong focus on configuration, testing and cross-team collaboration. Your key responsibilities: Support client implementation: Help define candidate journeys, monitor impact, and ensure smooth onboarding. AI agent configuration: Configure Maki's AI agents to match each client's needs and hiring processes. AI agent testing: Run structured testing loops on the agents, analyze results, and iterate with the IMs and FDEs until the agents perform as intended. Cross-team collaboration: Work with internal teams at Maki, including Science, Tech, Ops and Customer Success Managers, to align configuration with client needs. Process optimization: Design and refine key processes to monitor implementations efficiently using ClickUp (our Implementation and Success internal tool). Contribute to strategic projects: Work on initiatives that support large-scale projects and change management for our enterprise clients. What we're looking for Sharp attention to detail and strong problem-solving skills: You spot what others miss and enjoy getting to the root of an issue. Excellent English, spoken and written: You communicate clearly and concisely and can adapt to colleagues or clients. Startup energy: You thrive in a fast-paced environment where priorities move quickly. Ownership and an extra-mile mindset: You take responsibility for outcomes and go beyond what is asked. Analytical thinking: You can spot patterns in test results, summarize them, and recommend clear next steps. Strong project organization: You keep multiple workstreams moving with clear trackers and timely follow-ups. Must have an internship agreement (convention de stage) with a French university Bonus points if you have Languages: You speak more than one language. Maki works with global clients, so this is always a plus. Tools we use every day: You have used ClickUp, Lovable, Claude, Cursor or Linear, or you pick up new tools quickly. A technical streak: You have some coding experience, or you have built something with AI tools, even if it was just for fun. Find Jobs in France on Arbeitnow

We Are Sparta Sparta is the AI leader for commodity trading, home to Leonidas AI, the first operating system for oil and commodity traders. Backed by $42 million in Series B funding led by One Peak, with participation from returning investors FirstMark and Singular, the same investors behind AI leaders like Legora, Dataiku, and Synthesia. Most companies are building a chatbot on top of data. We've built an agent with an actual reasoning layer, grounded in years of proprietary market data and in-house trading expertise nobody else has. We're scaling fast, and it's an exciting time to join. From independents to multinationals, the world's leading commodity teams use Sparta and Leonidas AI to move faster, trade smarter, and stay ahead of the market. At Sparta, you'll be trusted to take ownership, backed by a team who wants you to succeed. AI is how we build here, not just what we sell. Good ideas move fast, and yours could go from staging to production in a couple of hours, whatever department you're in. You'll be challenged, supported, and given room to grow, building the AI that's changing how commodity trading gets done. Your work has reach. From shaping Leonidas AI, to powering smarter decisions for traders around the world, to changing how commodity trading is done. And because we're growing fast, you'll accelerate your career with a level of ownership and impact you simply won't get at bigger, slower-moving companies. Customer Success Manager We're looking for a Customer Success Manager to join our growing CS team in London, reporting to our Chief of Staff. You'll own a portfolio of clients — including hedge funds, oil majors, refiners, vessel owners and trading companies — and be responsible for their onboarding, adoption, retention and growth. As part of a small, global CS team, there's plenty of room to shape the role and grow with it. What You'll Be Doing Own onboarding, training and support for your client portfolio, driving product adoption and account health. Build strong relationships with clients, understanding their workflows and challenges. Partner with Sales to spot cross-sell and upsell opportunities, and manage renewal risk. Feed client insight back to the Product team to help shape the roadmap. Maintain and improve our Customer Success processes and tools. Help build a company-wide culture centered on customer success. About You Some knowledge of, or experience in, oil & gas, commodities, or trading — you understand the world our clients operate in. Experience in a customer-facing role such as Customer Success or Account Management — ideally supporting a data, intelligence, or SaaS product. Comfortable using AI and automation tools in your day-to-day work, and curious to find smarter ways of doing things. Strong communicator, comfortable building relationships and influencing stakeholders. Analytical and process-minded — you like understanding what drives client value. Proactive and comfortable with ambiguity — happy to figure things out and get stuck in. High level of integrity and alignment with Sparta's values. Why Join Sparta? At Sparta, our culture is built on innovation, collaboration, and high performance. We thrive in a fast-paced environment where initiative is celebrated, challenges are embraced, and impact is rewarded. • Equity in a high-growth, VC-backed company • $42M in Series B funding — strong market traction and investment • Early-stage growth — build your career as we scale • Market-leading product — we are redefining commodity trading intelligence • Top-tier tools and technology to support your success What's the Culture Like at Sparta? At Sparta, our culture isn't just a set of values on a wall — it's how we work. We embrace a dynamic environment where initiative is celebrated, challenges are met head-on, and innovation thrives. You'll collaborate with people who are passionate about our mission and committed to building outstanding products and outcomes for our customers. The Sparta Code Understanding is non-negotiable Understanding leads to believing. Believing leads to winning. The 'why' is the difference between compliance and conviction. Before we execute, we ask: why does this matter, who does it serve, what changes if we win? People who understand the mission don't need to be managed. Ask for forgiveness, not for permission Most decisions are reversible. Most fears are not. 90% of decisions are reversible. Make them, ship, iterate. Perfection is the enemy of efficiency. Bias for action means moving before you have all the answers, but it isn't recklessness. The rule: tell the rest of us what you did, what changed, what you learned. Fall in love with the problem The mission wins. Your idea doesn't have to. Solutions flatter our ego. They feel like progress. But solutions without problems are opinions, and opinions don't move customers, markets, or teammates. The goal is to find what's true, not to win the room. If your idea gets killed because a better one comes along, that's the system working. It's your fault. Lucky you. If it's on you, it's in your control. True ownership sounds harsh until you feel how liberating it is. If every problem is yours, you stop spending energy on who to blame and start spending it on how to fix it. Effective leaders default to 'it's on me'. Not out of guilt, but out of agency. Conflict is a gift Honesty is an expression of care. Withholding feedback is choosing comfort over growth, yours and your colleague's. Staying silent deprives others of the chance to learn. We challenge openly and with positive intent. Done with care, this builds trust. Done with ego, it destroys it. Sparta Commodities is proud to be an equal opportunity employer and promotes diversity within its workforce. We are determined that no-one will ever receive less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, veteran status or any basis covered by appropriate law. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role As a Strategic Customer Success Manager, you'll own a book of enterprise accounts across the UK and Europe, acting as a trusted advisor who drives adoption, retention and growth. You'll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you'll make sure customers see clear ROI and become true champions of Synthesia. What You'll do Reporting to the Director of Customer Success of the UK, you are energetic, driven, and care deeply about the success of our customers As a Strategic Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company We'd love to hear from you if you have Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be fluent in English Based in London. This is a hybrid role where you need to be in the office 3 days a week. We'd be particularly excited if Experience at a fast-growing technology company Familiarity with AI or video tools Compensation We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. Find Jobs in United Kingdom on Arbeitnow