About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About Gusto Gusto is a modern, online people platform that helps small businesses take care of their teams. In addition to full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Currently, Gusto has offices in Denver, San Francisco, and New York, serving more than 300,000 businesses nationwide. At Gusto, our mission is to create a world where work empowers a better life. We are committed to fostering a collaborative and inclusive workplace, both physically and virtually. To learn more about our Total Rewards philosophy, please visit our website. About this role We are currently seeking a Junior Account Manager who will play a crucial role in assisting Channel Partners, such as Accounting Firms and their Small Business Clients, in selecting Gusto as their preferred platform. We are looking for someone who has experience in or wants to break into the tech sales world and learn the ins and outs of account management within the channel space. In this role, you will consult with and support current Channel Partners through phone and email communications. You will also work with Channel Partners that are brand new to Gusto. Your responsibilities will include educating Partners about Gusto Pro (our platform for Accountants & Bookkeepers), matching our people platform offerings to the specific needs of their clients, and providing advisory sales guidance. Additionally, you will assist them in navigating the onboarding process, showcasing your expertise in customer success. Here's what you'll do day-to-day: Manage a high volume and velocity of emails and calls, mainly outbound, with Channel Partners and their Clients' Customers at various stages of the customer journey including discovery, qualification, sales, decision/commitment, and onboarding. Approximately 75% of your talk time will be focused on sales-related activities and you will be required to make at least 70 calls per day Maintain a clean and consistent record of notes in Salesforce for all Leads & Accounts you work on Leverage phone and email cadences, develop effective talk tracks, and employ other strategies to be a trusted advisor to Channel Partners and their Clients, assisting them in selecting Gusto as their preferred payroll and benefits platform for clients Educate Channel Partners about our partnership program, certification process, and guide them to manage their Clients with GustoPro Lead frequent discussions with partners to ensure they are leveraging the GustoPro platform to achieve successful business outcomes for their clients and their firm. Drive awareness and usage of new or updated GustoPro features and integrations to partners,, showcasing how these advancements can benefit their clients Provide support to Clients through their implementation and account setup. This will comprise approximately 25% of your daily conversations Exhibit Customer empathy and demonstrate a strong understanding of our product offerings to effectively address Customer needs and concerns Exercise and refine your skills in advisory selling, presenting solutions to Channel Partners and their Small Business Clients Participate in community and career development opportunities at Gusto, as we value growth and continuous learning within our organization Here's what we're looking for: 2+ years experience in a sales role. Experience managing existing customer accounts is a plus. An ideal candidate will have at least 2 years of experience in Inside or Outside Sales, Insurance Sales, Retention, and/or Customer Success Previous experience with making high volume outbound dials and/or prospecting leads Previous Salesforce experience Track record of consistently meeting or exceeding targets and a desire to enhance your craft Our cash compensation range for this role is $25.24 to $30.29 hourly in Denver & Atlanta. $24.14 to $28.37 hourly for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Please note: This is a non-commissionable role. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice .
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Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Sales at Brex Sales is the growth engine at Brex. We bring in new customers, expand existing relationships, and drive the company's bottom line. With unlimited territories and uncapped opportunity, your ambition sets the ceiling. We win together, celebrate often, and reward performance. If you want to sell a category-defining product with real ownership, this is your team. What you'll do As an Account Manager II, you'll strategically own a book of our higher-value, more complex customers and carry the number for net revenue retention and expansion across it. You'll operate as a commercial advisor rather than a support contact: multi-threading into economic buyers and finance executives, leading complex multi-product negotiations, and structuring deals that hold up over multiple years. Roughly 70% of your time goes to commercial execution and growth, and the other 30% to driving the product adoption that makes expansion durable. You'll also be a force multiplier on the team, mentoring earlier-career AMs and helping set the standard for how the account management motion runs at Brex. Where you'll work This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Strategically own a book of higher-value, more complex accounts, typically 100 to 130 accounts, and drive net revenue retention and expansion across it Serve as the primary commercial point of contact for your customers, ensuring Brex is an essential part of how they operate Act as a commercial advisor: multi-thread into economic buyers and executive stakeholders, from Controller up to CFO, tailoring your communication and value framing to each audience Drive revenue by proactively identifying expansion opportunities and tying Brex's value to measurable business results, including running structured discovery, building business cases, and creating commercial proposals Lead complex, multi-product negotiations and structure deals across pricing, terms, and multi-year commitments, partnering with Risk, Underwriting, Legal, and Deal Desk to balance customer needs with revenue impact Own large expansion and cross-sell motions in partnership with Sales and Solutions Engineering Turn churn-risk accounts around, handling objections and competitive pressure with ease, and flag risks early with a recommended plan of action Build and deliver quarterly business reviews that tie product value to commercial outcomes, ROI, and expansion Forecast with high accuracy and maintain rigorous pipeline, CRM, and deal hygiene in Salesforce Consistently meet or exceed retention and expansion quota each quarter Deeply understand each customer's workflows, accounting processes, and financial priorities to uncover pain points and steer stakeholder dynamics toward full adoption Champion adoption strategies across the Brex platform, spanning cards, spend management, bill pay, travel, and banking, so expansion is durable rather than one-time Mentor junior AMs through coaching, deal shadowing, and best-practice sharing Requirements 4+ years of experience in customer-facing roles managing a book of business, owning account health, executive relationships, renewals, and expansion strategy Track record of carrying and consistently hitting a retention and expansion quota, with accurate forecasting Demonstrated ability to run the full commercial cycle independently across renewals, upsells, and cross-sells, including business case building, negotiation, and closing Experience multi-threading into economic buyers and executive stakeholders on complex accounts Fluency in the language of modern finance, demonstrated through hands-on experience with the ecosystem of financial technology, including ERPs, spend management platforms, or AP automation tools Experience and comfort interacting with a high volume of customers at different stages of the customer lifecycle Strong business acumen with a finance-first mindset and comfortable speaking the language of CFOs, Controllers, and FP&A teams Ability to analyze product usage data, detect important insights and trends, and implement change based on those insights Demonstrated success in cross-functional collaboration and leading or influencing internal roadmaps based on customer needs Coachability and grit, with an interest in growing your sales career and mentoring others Bachelor's degree; finance, business, or related fields Bonus points You understand the bigger picture of customer value Experience in this or a similar role within a rapidly expanding start-up You are energized by building relationships across a wide range of levels and roles Experience in the credit card management space, including understanding limits, rewards, and underwriting Background in corporate accounting or financial systems Familiar with sales tools like Gong, Salesforce, and others Series 7 license Compensation The expected OTE range for this role is $132,888 - $166,110 USD. The starting wage will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
This Sr Data Analyst will join our analytics org within the Executive Insights team, which is responsible for synthesizing revenue and operational data from across the company to measure the trajectory and overall health of the business. You will work closely with partner teams in Analytics, FP&A, Accounting, Cloud Billing, and Sales Operations to not only drive alignment on business performance narratives, but also to drive company wide transparency and data democratization for company key metrics. Data pipelines, visualizations, root cause analyses, and deep dives generated by this team routinely empower MongoDB's executive team to make data-informed decisions. This is a high visibility role that offers exposure to senior leadership via the team's support of the office of the CFO. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Responsibilities Deep dive on performance metrics from across the company to surface drivers of business growth to enable data-driven decision making at the executive level Produce insights to answer requests ahead of critical reporting periods, including earnings and investor days Partner with the rest of the team to own the end-to-end delivery of recurring consumption and revenue reports (weekly, monthly, and quarterly) ensuring they're accurate, timely, and trusted by stakeholders Proactively identify and fix data quality issues, broken pipelines, or reporting discrepancies Document metric definitions, report logic, and data lineage Skills & Attributes The ideal candidate excels equally in data wrangling, pipelining, and storytelling, and shares a passion for automation and continuous process improvement 4+ years in an analyst, data, or BI role with meaningful ownership of key business metrics reporting Strong SQL skills; comfortable writing and optimizing queries against large-scale warehouses (Trino, BigQuery, or similar) Working proficiency in Python for data transformation, automation, or analysis Hands-on Tableau or similar BI tool experience Experience with agent-driven development practices Experience working with consumption-based or usage-based revenue data (subscription, metered billing, or usage analytics a strong plus) Nice-to-have: exposure to analytics engineering practices (dbt, data modeling, testing frameworks) And most importantly, passionate about using data to help guide strategic decision making About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273559476
At MongoDB, we are transforming industries and empowering developers to build amazing applications that people use every day. We are a leading developer data platform, helping organizations build, scale, and operate modern applications. MongoDB Technical Services partners with customers to help them successfully run MongoDB in production. Our globally distributed organization provides 24x7x365 support through a follow-the-sun model, combining deep technical expertise with a strong commitment to customer outcomes. We are looking for a Manager, Technical Services to lead and grow a team in Gurugram. This leader will manage engineers supporting customers across MongoDB's database, cloud, and emerging application-platform capabilities. The role is well suited to a people leader who can build a high-performing, inclusive team; lead complex customer situations; and partner effectively with Engineering, Product, and go-to-market teams. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. The role As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people leadership capability within the team, and help scale the support model for evolving customer workloads. Your team will support a broad range of technologies, including MongoDB database and cloud services, distributed applications, APIs, cloud infrastructure, observability, and modern AI-enabled application workflows. You will help establish durable operating practices for a fast-growing area while ensuring seamless collaboration with the wider global Technical Services organization. What you'll do Lead, coach, and develop a team of Technical Services Engineers, including regular 1:1s, clear goals, performance feedback, career development, and succession planning Build an inclusive, accountable, and customer-focused team culture where engineers can do their best work Own regional service delivery for your team, balancing customer experience, case health, quality, operational discipline, and team sustainability Lead and coordinate high-impact customer escalations, ensuring timely communication, sound technical judgment, clear ownership, and effective follow-through Partner with Engineering, Product, Security, Customer Success, Sales, and other Technical Services teams to resolve complex issues and bring customer feedback into product and process improvements Work with global peers to maintain consistent follow-the-sun processes, effective handoffs, and high-quality support across regions Help scale support for modern application workloads involving APIs, cloud services, distributed systems, containers, observability, data services, and AI-enabled application workflows, including agent orchestration, model and tool integrations, MCP, retrieval, memory, and production reliability considerations Establish and improve team operating mechanisms, including incident management, case reviews, root-cause analysis, knowledge management, quality practices, and capacity planning Identify recurring customer issues and drive improvements to self-service content, diagnostic tooling, runbooks, and support processes Participate in hiring and onboarding, and build a strong local talent pipeline Use operational metrics and customer feedback to identify trends, communicate performance, and prioritize improvements Contribute to regional and global Technical Services initiatives that improve the customer experience, operational efficiency, and technical capability of the organization What you'll bring Required 3+ years of experience leading a technical support, customer engineering, site reliability, operations, or similar customer-facing technical team Demonstrated success developing people, managing performance, hiring strong talent, and building inclusive, high-performing teams Experience coordinating complex or high-severity customer escalations and working effectively with Engineering and Product organizations Strong technical foundation in troubleshooting production systems, with the ability to guide structured investigations across application, infrastructure, network, identity, and data layers Experience with one or more of cloud platforms, distributed systems, databases, containerized workloads, APIs, observability, or enterprise software Foundational knowledge of AI-enabled applications and agentic workflows, with the ability to assess technical judgment in areas such as agents, model-provider integrations, tool calling, Model Context Protocol (MCP), retrieval and memory, orchestration, guardrails, and human-in-the-loop workflows Strong customer advocacy and sound judgment under pressure, with the ability to set expectations and drive issues to resolution Excellent written and verbal communication skills, with the ability to adapt communication for technical, business, and executive audiences Experience translating organizational objectives into clear team priorities, measurable outcomes, and individual goals A collaborative, pragmatic leadership style and the ability to operate effectively across global, cross-functional teams Preferred Experience supporting MongoDB, MongoDB Atlas, or another database or distributed data platform Experience with cloud-native technologies, such as AWS, Azure, or GCP; Docker; Kubernetes; networking; identity and access management; or CI/CD systems Familiarity with logs, metrics, traces, alerting, incident response, and root-cause analysis Experience supporting developer platforms, platform services, or AI-enabled applications Experience using operational metrics, dashboards, or scorecards to improve support performance and customer outcomes Success in the role Within 30 days Complete MongoDB onboarding and build rapport with the team and key partners Develop a working understanding of the Technical Services operating model, customer support processes, and product portfolio Establish a regular 1:1 cadence and begin assessing team strengths, development opportunities, and operational priorities Within 60 days Build productive relationships with peer managers and stakeholders in Engineering, Product, Customer Success, Sales, and Escalation Management Understand regional and global follow-the-sun workflows, escalation processes, and the team's current performance measures Begin contributing to regional escalations, case reviews, and team operating rhythms Within 90 days Own the day-to-day leadership of the team, including development planning, performance management, and delivery oversight Identify opportunities to improve team efficiency, knowledge sharing, customer experience, or technical readiness Define a practical plan for scaling the team's capability and operational maturity over the following 6–12 months About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID: 3273564966
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Bangalore About the Role We are seeking an exceptionally accomplished and visionary Account Executive to join our Strategic Pursuits team, managing a focused portfolio of highly strategic accounts in India across banking, digital delivery, financial services technology, and government services platforms. This is a role for a leader who will not only drive Cloudflare's most strategic and complex platform sales but also innovate new business models within focused accounts. The ideal candidate possesses unparalleled strategic influence, a profound understanding of customer enterprise architecture across all four pillars (business, data, applications, technology), and the ability to proactively shape how Cloudflare integrates into and advances modern cloud operating models. As an Senior Account Executive (Strategic Pursuits), you will consistently demonstrate the highest level of sales mastery, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized industry authority, capable of contextualizing Cloudflare's entire product suite within the broader security and business strategies of the largest enterprises. This role demands the ability to influence and engage at the highest executive levels, including CEOs, CFOs, and Board Members, while leading highly specialized virtual teams (VPs, SVPs, and cross-functional leaders) to proactively propose transformative new solutions and forge digital innovation partnerships that redefine industries. What You'll Do Visionary Revenue & Business Model Creation: Architect and execute strategies to consistently exceed the most ambitious multi-million dollar sales targets and annual quotas, specializing in closing complex platform sales and pioneering new business models within highly strategic accounts. Precision Forecasting & Strategic Pipeline Leadership: Operate with unmatched accuracy in forecasting, proactively shaping and managing the strategic pipeline. Provide insights that set the stage for Cloudflare's future sales direction, influencing company-wide impact. Shape Enterprise Architecture & Business Models: Apply mastery in understanding and influencing customer Enterprise Architecture across all four pillars (business, data, applications, technology). Critically analyze and map these to business models, strategically positioning Cloudflare within and actively shaping modern cloud operating models. Ultimate Executive Engagement & Influence: Lead and orchestrate multiple, simultaneous, highly complex customer engagements across numerous business units. Expertly connect disparate needs to solidify platform sales and drive new business models. Proactively apply executive sponsorship programs, ensuring direct engagement and influence with CEOs, CFOs, and Board Members. Advanced Virtual Team Leadership & Solution Incubation: Lead highly specialized virtual teams, including VPs, SVPs, and cross-functional leaders, to proactively propose and incubate groundbreaking new solutions for customers. Guide these teams to learn from past experiences, shaping the future strategy for Cloudflare's offerings. Digital Transformation & Industry Partnership Architect: Exhibit mastery in understanding the intricate nuances of digital transformation across banking, digital delivery, financial services technology, and government services ecosystems in India. Fully grasp the strategic challenges and opportunities organizations face. Expertly identify market shifts, emerging technologies, regulatory priorities, and industry-specific needs to construct pioneering digital innovation partnerships between Cloudflare and its customers, providing mutual benefit and advancing entire industries. Organizational Communication & Inspiration: Take highly complex information and distill it into clear, easy-to-understand language for broad audiences, both internal and external. Inspire others to learn from mistakes, foster continuous improvement, and take decisive action through ongoing coaching and feedback. Long-Term Strategic Stewardship: Consistently articulate how decisions will impact Cloudflare many years into the future, demonstrating a willingness to trade short-term gains for significant, long-term organizational benefit. Build unwavering trust by sharing learnings and exemplifying a "Cloudflare first" mentality, inspiring followership across the company. Operational Excellence & Business Model Innovation: Debunk the myth that choosing speed, quality, and price is limited to only two. Define Cloudflare's long-term strategy and quarterly objectives with clear, measurable results. Demonstrate a profound understanding of Cloudflare's business model and identify innovative ways to improve efficiency that impact the entire business, acting as a model for servant leadership. Continuous Learning & Industry Impact: Amass expert-level knowledge through continuous learning and an innovative mindset, serving as a model of humility and lifelong learning. Your insights and actions will directly influence broad or significant changes at Cloudflare and within the industry. Champion of Diversity & Inclusion: Actively improve the diversity of the company, demonstrating unparalleled leadership in inclusive practices and programs. Sponsor efforts that drive meaningful, systemic change in the way the company operates, truly being a source for good. Desirable Skills, Knowledge, and Experience 12+ years of unparalleled experience selling complex, transformative technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding multi-million dollar quotas and originating new business models across SAARC Experience managing a focused portfolio of highly strategic accounts in India, ideally across banking, digital-native platforms, financial services technology, or government services. Mastery-level knowledge of Cloudflare's entire product suite and the broader security, networking, and cloud landscape, coupled with the ability to contextualize and integrate these solutions into highly complex, multi-vertical enterprise strategies. Expert capability in influencing and shaping customer Enterprise Architecture (Business, Data, Applications, Technology) and seamlessly mapping these to advanced business models and modern cloud operating environments. Proven success in engaging and influencing at the highest executive levels, including CEOs, CFOs, and Board Members, leveraging executive sponsorship programs to drive strategic outcomes. Demonstrated ability to lead and inspire highly specialized virtual teams (VPs, SVPs, cross-functional leaders) to proactively propose, design, and close groundbreaking new solutions. Recognized authority on digital transformation across industries, with a profound understanding of market shifts, emerging technologies, and the ability to construct mutually beneficial digital innovation partnerships. Exceptional strategic communication, negotiation, and presentation skills, capable of distilling highly complex information into clear, actionable insights for the most senior executives, both internal and external. Unrivaled proficiency in advanced sales and business intelligence platforms, coupled with the ability to define long-term strategy, set quarterly objectives, and improve overall business efficiency. Demonstrated leadership in fostering diversity and inclusion, actively sponsoring efforts that drive meaningful systemic change within the organization. Bachelor's degree required, with an MBA or advanced technical degree highly preferred. Willingness and ability to travel extensively across India and globally as required for strategic engagements and industry influence. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Singapore About the Role We are seeking an exceptionally accomplished and visionary Account Executive to join our Strategic Pursuits team, managing a focused portfolio of highly strategic accounts across the Hong Kong market and selected Greater China platforms, spanning banking, financial services technology, broadcasting and media, healthcare, logistics, and mobility. This is a role for a leader who will not only drive Cloudflare's most strategic and complex platform sales but also innovate new business models within focused accounts. The ideal candidate possesses unparalleled strategic influence, a profound understanding of customer enterprise architecture across all four pillars (business, data, applications, technology), and the ability to proactively shape how Cloudflare integrates into and advances modern cloud operating models. As an Account Executive (Strategic Pursuits), you will consistently demonstrate the highest level of sales mastery, ensuring highly accurate forecasting, strategic pipeline management, and consistently exceeding attainment targets. You will be a recognized industry authority, capable of contextualizing Cloudflare's entire product suite within the broader security and business strategies of the largest enterprises. This role demands the ability to influence and engage at the highest executive levels, including CEOs, CFOs, and Board Members, while leading highly specialized virtual teams (VPs, SVPs, and cross-functional leaders) to proactively propose transformative new solutions and forge digital innovation partnerships that redefine industries. What You'll Do Visionary Revenue & Business Model Creation: Architect and execute strategies to consistently exceed the most ambitious multi-million dollar sales targets and annual quotas, specializing in closing complex platform sales and pioneering new business models within highly strategic accounts. Precision Forecasting & Strategic Pipeline Leadership: Operate with unmatched accuracy in forecasting, proactively shaping and managing the strategic pipeline. Provide insights that set the stage for Cloudflare's future sales direction, influencing company-wide impact. Shape Enterprise Architecture & Business Models: Apply mastery in understanding and influencing customer Enterprise Architecture across all four pillars (business, data, applications, technology). Critically analyze and map these to business models, strategically positioning Cloudflare within and actively shaping modern cloud operating models. Ultimate Executive Engagement & Influence: Lead and orchestrate multiple, simultaneous, highly complex customer engagements across numerous business units. Expertly connect disparate needs to solidify platform sales and drive new business models. Proactively apply executive sponsorship programs, ensuring direct engagement and influence with CEOs, CFOs, and Board Members. Advanced Virtual Team Leadership & Solution Incubation: Lead highly specialized virtual teams, including VPs, SVPs, and cross-functional leaders, to proactively propose and incubate groundbreaking new solutions for customers. Guide these teams to learn from past experiences, shaping the future strategy for Cloudflare's offerings. Digital Transformation & Industry Partnership Architect: Exhibit mastery in understanding the intricate nuances of digital transformation across banking, financial services technology, broadcasting and media, healthcare, logistics, and mobility ecosystems in Hong Kong and the wider region. Fully grasp the strategic challenges and opportunities organizations face. Expertly identify market shifts, emerging technologies, regulatory priorities, and industry-specific needs to construct pioneering digital innovation partnerships between Cloudflare and its customers, providing mutual benefit and advancing entire industries. Organizational Communication & Inspiration: Take highly complex information and distill it into clear, easy-to-understand language for broad audiences, both internal and external. Inspire others to learn from mistakes, foster continuous improvement, and take decisive action through ongoing coaching and feedback. Long-Term Strategic Stewardship: Consistently articulate how decisions will impact Cloudflare many years into the future, demonstrating a willingness to trade short-term gains for significant, long-term organizational benefit. Build unwavering trust by sharing learnings and exemplifying a "Cloudflare first" mentality, inspiring followership across the company. Operational Excellence & Business Model Innovation: Debunk the myth that choosing speed, quality, and price is limited to only two. Define Cloudflare's long-term strategy and quarterly objectives with clear, measurable results. Demonstrate a profound understanding of Cloudflare's business model and identify innovative ways to improve efficiency that impact the entire business, acting as a model for servant leadership. Continuous Learning & Industry Impact: Amass expert-level knowledge through continuous learning and an innovative mindset, serving as a model of humility and lifelong learning. Your insights and actions will directly influence broad or significant changes at Cloudflare and within the industry. Champion of Diversity & Inclusion: Actively improve the diversity of the company, demonstrating unparalleled leadership in inclusive practices and programs. Sponsor efforts that drive meaningful, systemic change in the way the company operates, truly being a source for good. Desirable Skills, Knowledge, and Experience 12+ years of unparalleled experience selling complex, transformative technology solutions in a B2B enterprise model, with an irrefutable track record of consistently exceeding multi-million dollar quotas and originating new business models. Experience managing a focused portfolio of highly strategic accounts in Hong Kong or the wider Greater China market, ideally across banking, financial services technology, broadcasting and media, healthcare, logistics, or mobility platforms. Mastery-level knowledge of Cloudflare's entire product suite and the broader security, networking, and cloud landscape, coupled with the ability to contextualize and integrate these solutions into highly complex, multi-vertical enterprise strategies. Expert capability in influencing and shaping customer Enterprise Architecture (Business, Data, Applications, Technology) and seamlessly mapping these to advanced business models and modern cloud operating environments. Proven success in engaging and influencing at the highest executive levels, including CEOs, CFOs, and Board Members, leveraging executive sponsorship programs to drive strategic outcomes. Demonstrated ability to lead and inspire highly specialized virtual teams (VPs, SVPs, cross-functional leaders) to proactively propose, design, and close groundbreaking new solutions. Recognized authority on digital transformation across industries, with a profound understanding of market shifts, emerging technologies, and the ability to construct mutually beneficial digital innovation partnerships. Exceptional strategic communication, negotiation, and presentation skills, capable of distilling highly complex information into clear, actionable insights for the most senior executives, both internal and external. Demonstrated leadership in fostering diversity and inclusion, actively sponsoring efforts that drive meaningful systemic change within the organization. Bachelor's degree required, with an MBA or advanced technical degree highly preferred. Willingness and ability to travel extensively across Hong Kong, Greater China, and the wider Asia-Pacific region as required for strategic engagements and industry influence. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: London, the UK About the Role: As the Principal, EMEA Sales Strategy and Operations, you will lead the operational strategy and execution for two of our most important regions in EMEA. Reporting directly to the Senior Director of Sales Strategy and Operation for EMEA, you will partner closely with regional sales leadership, global sales operations, marketing, finance, and other cross-functional teams to drive sales productivity, accelerate pipeline growth, and enhance forecasting accuracy. You will identify, design, and execute strategies that improve performance, scalability, and operational excellence across UKI, CEE and Israel regions. A catalyst for action, you will bring structure, insight, and momentum to a rapidly growing business. The ideal candidate is both process- and data-driven, thrives on collaboration, and knows how to unite teams around a common vision to deliver exceptional results. What you'll do Responsibilities: Serve as a business partner to the UKI, CEE and Israel AVPs and Sales Leadership team, defining and driving strategic initiatives that enable the region to achieve its quarterly and annual revenue objectives. You will deliver actionable insights, analytics, and use AI to enhance decision-making, uncover performance bottlenecks, and accelerate sales execution You will work to continuously improve processes, innovate and find scalable solutions to do more with less. You will use AI and automation to improve sales productivity and help leadership look behind corners to anticipate blockers and reduce risks. Partner with other Regional Leaders, global RevOps, Marketing Ops, Finance and Enablement to ensure regional execution aligns with global go-to-market strategy and expectations Drive forecasting discipline: ensure accurate pipeline coverage, risk identification, deal reviews, and business reviews with regional leadership Monitor region-specific market dynamics and ensure sales operations are tailored to the unique UKI, CEE and Israel environment Own key regional sales operations metrics (e.g., sales cycle length, win rate, pipeline conversion, average deal size, forecasting accuracy, quota attainment) and provide regular reporting to senior leadership and support EMEA sales Strategy and Operations leader to improve cadences. Partner with GTM strategy team and provide input to sales planning, including regular updates to quotas, customer segmentation, account targeting, and Channel development Desirable Skills, Knowledge, and Experience: Proven senior experience (10+ years) in sales operations, revenue operations or go-to-market operations in a high-growth technology / SaaS company Experience scaling sales operations across multiple regions (preferably EMEA) including complexity of multiple countries, languages, regulatory frameworks Strong analytical skills and comfort working with data: able to turn data into insights and actions Deep understanding of sales processes/end-to-end sales lifecycle, pipeline management best practices, forecasting, territory/quota design, incentive comp, CRM systems (e.g., Salesforce) Experience to use AI to drive automation, innovation and improve efficiency. Exceptional cross-functional collaboration and influencing skills: ability to partner with sales leadership, marketing, product, finance, enablement and others Excellent communication (verbal & written) — able to articulate complex operational issues and influence senior leadership Comfortable working in fast-paced, dynamic, changing environment; strong change-management aptitude Strategic thinking with strong execution orientation What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location: Sydney , Australia What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer's environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations Austin, US About the Role In this role, you will contribute to Cloudflare's revenue generation engine by delivering pipeline at scale to the Sales counterparts. You will do this through a maniacal focus on people, process, and tools. The Business Development organization is anchored in a culture focused on the development & training of its employees, incubating talent across the company, teamwork, and celebrating success. With flawless execution, we believe the Business Development organization will be a competitive differentiator for Cloudflare. Responsibilities In this role, your primary responsibility is driving business growth and expanding the customer base of Cloudflare by identifying and nurturing potential opportunities through proactive outreach and effective lead qualification. Prospect and research potential leads or target accounts Initiate outbound calls to introduce Cloudflare products/services Qualify leads based on interest, budget, authority, and fit Build relationships and rapport with potential customers Develop in-depth knowledge of Cloudflare offerings Manage and update CRM with accurate information Collaborate with the sales team to hand off qualified opportunities Meet or exceed set targets and KPIs Stay updated on industry trends and market conditions Provide regular reports and insights to managers and fellow team members Desirable Skills, Knowledge, and Experience Language Requirement: Since this role involves working with LATAM markets, Fluent (Business Level) in Portuguese is required. Minimum 6mos of professional working experience, coupled with an interest in transitioning to a role in outbound sales Minimum 6 mos of proven experience in a sales or business development role, with a focus on outbound prospecting or lead generation Ability to meet and exceed achievable targets Foundational knowledge of computer networking and "how the internet works" Motivation, drive and a self-starting attitude Ability to collaborate effectively with cross-functional teams, such as sales and marketing Experience with CRM systems like Salesforce.com, proficiency in LinkedIn Sales Navigator, and familiarity with tools like Outreach.io or Salesloft would be advantageous Effective communicator with strong follow-up skills Ability to multitask, prioritize, and manage time effectively in a fast-paced, dynamic environment Adaptability, resilience, and the ability to handle rejection or objections in a positive manner Resolute desire to move up in other sales functions at Cloudflare Demonstrated ability to quickly grasp technical concepts and terminology Ability to travel within and outside the United States and/or Canada as required Making a minimum of 50 outbound calls per day Sending a minimum of 30 targeted emails per day using Salesloft Generating a minimum of 5+ qualified opportunities per week through calls, email and social outreach Actively managing and progressing sales cadences (Salesloft) Ensuring timely follow-up on all leads or inquiries within 24 hours Meeting or exceeding assigned sales targets and KPIs Keeping CRM data accurate and up-to-date at all times Receiving positive feedback from team members or manager What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Strategic Account Executive for High Tech Accounts! Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the job We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve. Responsibilities In this role, you'll: Manage and strategically expand relationships with our High Tech customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio. Drive the entire sales process from prospecting to deal closure, including launch. Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization. Understand the customer's technical requirements and map them to the capabilities of Twilio's communications API platform so that together you can design a solution for their specific use case needs. Effectively communicate with all levels of the customer organization such as developers, managers, and executives. Our customers are often software engineers, application owners, product managers, line of business executives, VP's of innovation, omni-channel and digital strategy stakeholders. Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams. Run a disciplined forecast, consistently achieve goals, and present guidance to executive management. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales and a track record of selling complex technical solutions. Familiarity with Twilio ecosystem of Tools: Salesforce, Outreach, LinkedIn SalesNav, ZoomInfo, Looker, Tableau, G-Suite, Gong Accountable for relationship management, cross sells, upsells and solutions consulting. Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships. Analytical account development strategy based on using data to find opportunities and prove value. Demonstrated success by exceeding quota on a consistent basis. Demonstrated track record of managing business forecasts and financial models. Entrepreneurial mindset with appetite to define processes and build programs. Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence. Excellent verbal and written communication & presentation skills.Bachelor's Degree or equivalent years of experience. Desired: Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments. Software, SaaS, CPaas or PaaS selling experience. Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS) Experience selling API based solutions Location This role will be remote. Approximately 15% travel is anticipated. What We Offer There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions . Please note this role is open to candidates outside of Colorado, California, New York, Washington and Washington D.C. The information below is provided for candidates hired in those locations only. Compensation The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Minnesota or Vermont : $132,192 - $165,240. Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536 - $174,420. Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $X146,880 - $183,600. This role may be eligible to participate in Twilio's equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. This role is eligible to earn commissions. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until Nov 1, 2026 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Director, Supplier Relations APAC About the job Twilio is seeking an experienced Director, Supplier Relations to execute our supply strategy, manage regional vendor and carrier partnerships, and lead a team of supplier relations specialists across Asia-Pacific (APAC). In this role, you will translate regional connectivity strategy into operational execution, optimizing COGS, route quality, and direct supplier partnerships. Working closely with cross-functional partners in Sales, Product, Legal, and Operations, you will ensure Twilio's infrastructure reliably aligns with rapid enterprise growth across diverse APAC markets. Responsibilities Team Leadership & Development: Direct, mentor, and manage a team of supplier relations specialists and analysts, fostering operational excellence and regional alignment across APAC. Supplier Procurement & Negotiations: Lead commercial negotiations with regional telecommunications carriers, messaging aggregators, and OTT suppliers to secure competitive unit economics (COGS) and expand direct connectivity. GTM & Product Alignment: Partner with APAC Sales and Product teams to analyze market demand, forecast capacity needs, and support localized go-to-market strategies for key growth countries. Route Quality & Analytics: Continuously monitor supplier performance, route latency, delivery success rates, and margins, using data-driven insights to optimize traffic allocation. Regulatory & Compliance Execution: Operationalize regional telecommunications mandates, local sender ID registries, and anti-spam regulations across APAC markets in coordination with Legal and Regulatory teams. Operational Escalations: Serve as the primary escalation point for supplier SLA breaches, network disruptions, and service degradations to maintain high platform uptime. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Minimum of 7 years in the telecommunications or CPaaS industry, with at least 3 years in a leadership or senior supplier/carrier management role. Deep understanding of APAC telecommunications ecosystems, messaging aggregators, and regional market dynamics. Proven track record of negotiating commercial supplier agreements and driving unit economics (COGS) optimization. Experience collaborating with Sales, Product, and Operations to translate revenue demand into supplier capacity. Strong analytical skills with experience leveraging performance metrics and data tools for route optimization. Desired: Professional fluency in English and an additional APAC language (e.g., Japanese, Mandarin, or Bahasa). Bachelor's degree in Telecommunications, Business, or a related field. Technical understanding of core communications protocols and standards (e.g., SMPP, SIP, REST APIs, A2P/P2P messaging). Location This role will be remote based in key APAC locations (Australia or Japan). Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 20% to 25% regional travel anticipated for supplier engagements and internal team alignment. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Carrier Deal Desk Manager, AMER (Commercial Finance). About the job Join the Finance team supporting carrier supplier negotiations and wholesale trading transactions. In this role, you will lead the financial assessment of complex AMER agreements, shape commercially sound deal structures, and deliver clear recommendations to executive decision-makers. While Carrier Relations leads the direct supplier negotiations, you will serve as their strategic Finance partner—owning the deal economics, mitigating financial risk, and ensuring approval quality. Responsibilities In this role, you'll: Lead financial diligence for complex and high-value carrier agreements and relevant wholesale transactions across AMER, including those with nonstandard commercial structures. Evaluate pricing, margin, regulatory pass-through fees, commitments, payment terms, cash flow impacts, and other sources of financial exposure. Build and review deal models and scenarios that show how proposed terms perform under changes in volume, traffic mix, rates, and other key assumptions. Recommend structures and negotiation guardrails based on the analysis. Partner with Carrier Relations, Routing Operations, and other stakeholders to drive resolution of financial deal decisions, document trade-offs, and move deals through the appropriate approval path. Escalate material exceptions to executive committees with a clear recommendation. Establish and maintain financial guardrails, approval standards, and consistent deal analysis practices across regions. Partner with systems and business teams to translate these requirements into our CRM, CLM, or other enterprise workflow controls. Track key commitments and deal assumptions after signature, identify emerging exposure, and use actual performance to improve future deal decisions and guardrails. Identify recurring deal themes, risks, and opportunities, and translate them into practical improvements to policy, process, and commercial strategy. Coach senior analysts on modeling, financial judgment, and executive recommendations. Partner with the Finance Director to build and refine how the Carrier Deal Desk operates. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: 8+ years in commercial finance, strategic finance, procurement finance, pricing, Deal Desk, or a related analytical role involving complex commercial agreements. Strong financial modeling skills and the judgment to independently evaluate supplier economics, test assumptions, assess risk, and recommend a course of action. Demonstrated experience leading the financial strategy for high-stakes vendor negotiations, including structuring pricing, volume commitments, cash flow terms, and mitigating nonstandard commercial risks. Ability to influence senior stakeholders across Finance and commercial teams, communicate financial trade-offs clearly, and move ambiguous decisions toward resolution. Experience establishing analytical standards, financial guardrails, or approval processes and coaching other analysts as a senior individual contributor. Strong working knowledge of Salesforce or similar workflow systems and enterprise financial systems; Oracle experience is a plus. Desired: Strongly preferred: Experience with telecommunications carriers, CPaaS, wholesale messaging or voice, or carrier relations, including familiarity with carrier pricing, routing economics, supplier agreements, and volume-based commercial structures. Spanish or Portuguese language skills are a plus. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $96,640 - $120,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $102,240 - $127,800. Based in the San Francisco Bay area, California: $113,600 - $142,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 01/01/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.