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8,483 jobs

Retail Assistant
IcelandNewtownards, United Kingdom26 days ago
Part TimeOn-siteMid£22,951 - £22,951 / Year
recruiting

At Iceland we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference. We are now recruiting for a Retail Assistant to join our supportive Iceland family. As a Retail Assistant, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success. Its important for our colleagues to take pride in what they do, and we can offer a role that will…

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FOH VIP Cast Member SEASONAL | North Edmonton & VIP
Part TimeOn-siteMid
recruiting

City: Edmonton What you will do: We count on our Cast Members to ensure Cineplex Entertainment provides each and every guest with an exceptional entertainment experience. The Cineplex atmosphere is energetic, big, fast-paced, social, exciting, and positive. We are currently recruiting part-time positions for this theatre. If you love the movies and enjoy working with the public, then we have opportunities that would be perfect for you. If this is the opportunity you've been looking for – Don't …

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Assistant Restaurant Manager
Full TimeOn-siteMid
coachingrecruiting

Job Description Job Description JOB DESCRIPTION As an Assistant Restaurant Manager you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and help to manage team members with open communication and understanding. You have the knowledge, skills and long term vision to support the Restaurant Manager & Owner in running a successful business. You are proficient at recruiting, training, and coaching a diverse team to achieve and maintain Ti…

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Legal Assistant // Adjoint(e) Juridique - Notarial Law (Bilingual) Hybrid/Remote - 60-75k - Montre
Full TimeHybridMidCA$60,000 - CA$75,000 / Year
dentalqconboarding

Job Description Job Description Legal Assistant - Notarial Law (Bilingual) – Hybrid – Montreal, QC Job Location: Montreal, QC Hybrid /Remote (flexibility after onboarding/training period) Working Hours: Full-time Languages: Bilingual (French/English) What the Client Offers Salary range of approximately $60,000–$75,000 depending on experience Performance-based bonus structure No billable hour requirements Full health and dental benefits Fully remote option for the right candidate after onboardin…

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Contract Family Support Worker
Full TimeOn-siteMidCA$76,668 - CA$76,668 / Year
recruiting

Since 1953, Empower Simcoe has specialized in providing a wide range of programs and services for people and families throughout Simcoe County. We are looking for innovative, passionate, and dedicated employees. Our inclusive culture empowers all of us to Be, Belong and Thrive. If you are looking for a career where you can make a difference and feel proud of the work you do every day, you've come to the right place. Your future starts now at Empower Simcoe! We are recruiting for a Family Suppor…

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Customer Strategy Director
Cresta
CrestaUSA (Fully Remote)26 days ago
Full TimeFully RemoteDirector
dentalconcretearchitecturesalesenterprise salescustomer success+1

Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu , founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences. Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta. About the Role: This is a senior individual contributor role on Cresta's Customer Strategy team, a small, high-impact group that operates at the intersection of AI strategy, contact center transformation, and enterprise sales. We show up as operators, not software vendors. Our job is to turn AI anxiety into AI confidence for the enterprises ready to lead the next era of customer experience. You'll engage at the C-suite and executive level with Cresta's largest and most strategic accounts, acting as a trusted advisor who can make the value of AI concrete and stay accountable to real, measurable outcomes. You'll partner closely with Sales, Professional Services, and Customer Success, and serve as a thought leader both in customer engagements and internally across product, marketing, and GTM. East or Central US strongly preferred. This role involves regular customer travel (1-2 days/week) and the majority of Cresta's largest strategic accounts are concentrated in the Eastern time zone. What You'll Do: Vision & Thought Leadership Open strategic enterprise engagements with executive-level vision sessions, not pure product pitches, establishing Cresta's point of view on how AI will reshape contact center operations Help customers see where AI is taking their business, not just what's available today Represent Cresta at external events as a credible voice in AI and CX transformation Strategic Customer Engagement Lead business value discovery, stakeholder alignment, and use-case scoping across complex, multi-stakeholder enterprise accounts Guide customers through operational readiness, change management, and deployment planning, including Center of Excellence models and governance structures Support pilot and Conversational Assessment design, goal-setting, and executive readouts Facilitate business case development as a collaborative exercise with the customer, rather than a Cresta-owned spreadsheet, so customers internalize and own the value story Scope & Deal Strategy Partner with Sales to push deals toward full platform adoption where warranted, expanding beyond initial narrow use cases Advise on pricing strategy and business models for non-standard deal structures Own positioning and sale of professional services as part of a broader engagement strategy Internal Contribution Serve as voice of the customer for Product, Marketing, and Partner teams Build repeatable playbooks, frameworks, and executive assets that scale the team's approach across the Enterprise segment Help Cresta stay ahead of AI trends and their implications for customers and our own GTM What We're Looking For: Deep credibility in AI agents: you understand the technology, its current limitations, and the competitive landscape well enough to advise customers making real transformation decisions Contact center domain expertise, whether from operating inside one or selling into them at enterprise scale Exceptional executive presence and storytelling ability; you can hold a C-suite room, make complex AI strategy legible, and leave customers with conviction, not just information A visionary orientation; customers are anxious about AI and overwhelmed with options, you're the person who gives them clarity and a path forward Strong product and technical fluency; PM background is a strong signal, you need to engage credibly on integration tradeoffs, deployment architecture, and model behavior without necessarily being an engineer Proven experience leading large, complex enterprise engagements with multiple stakeholders and long sales cycles Comfort with an IC role and a high-travel cadence; this is not a team management position, the leverage comes from depth of customer engagement Perks & Benefits: We offer a comprehensive and people-first benefits package to support you at work and in life: Comprehensive medical, dental, and vision coverage with plans to fit you and your family Flexible PTO to take the time you need, when you need it Paid parental leave for all new parents welcoming a new child Retirement savings plan to help you plan for the future Remote work setup budget to help you create a productive home office Monthly wellness and communication stipend to keep you connected and balanced In-office meal program and commuter benefits provided for onsite employees Compensation at Cresta Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. Our use of AI in recruiting: We may use AI tools in our recruiting process, which require human review and oversight. If you have questions about our use of AI or wish to opt out, please contact recruiting@cresta.ai (if you are opting out, please use the subject 'Opt-Out' in your email). Recording & AI transcription: We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed. Recruiting impersonation scams: We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta .ai domain. Any outreach claiming to be from Cresta via other sources should be ignored.

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Associate Consultant - Entry-Level Technology Consulting
InternshipOn-siteJunior
onboarding

Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients. We are hiring across Europe! At Veeva, you will work at one of our hubs to foster community and collaborative learning. Hubs include: Spain: Barcelona Germany: Frankfurt and Berlin United Kingdom: London Hungary: Budapest Poland: Warsaw, Wroclow, and Krakow To be eligible for the role you must be willing and able to relocate and work long-term at one of our hub locations. The Role You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other. Start Dates: April 2027 and September 2027 As part of the Consultant Development Program, you will: Ramp up quickly. Your journey begins with an intensive, team-based onboarding program that combines hands-on learning, transparent feedback, and active collaboration to develop the consulting skills and industry knowledge to make an impact right away. Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months. Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback. Build your future. Advance from Associate to Consultant in less than 2 years. More importantly, you'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our global and diverse team. As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve: Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model—setting up workflows, structuring data, and aligning system capabilities to requirements. Conducting discovery workshops: You will lead interactive discovery workshops with customer stakeholders to gather business requirements, map out existing workflows, and translate their vision into actionable technical specifications for deployment. Managing project scope & execution: You will take ownership of core implem

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Director of Marketing
ParsleyhealthRemote (Fully Remote)26 days ago
ContractFully RemoteDirector$160,000 - $160,000 / Year
dentalinsuranceseocrmsalestalent acquisition+1

Director of Marketing Parsley Health · Marketing · Remote US, with a preference for Eastern or Central time zones and NYC metro · Full-time About Parsley Health Parsley Health is rebuilding primary care around root-cause, whole-person medicine. Our members get board-certified clinicians, health coaches, advanced testing, and a care platform that connects the dots across all of it. We are a mostly virtual medical practice with care available across the country, and we recently expanded in-network access nationwide. As we grow, we are continuing to improve how we connect growth, care delivery, member experience, and financial performance so we can make better decisions and scale sustainably. About the role The Director of Marketing owns Parsley's full growth engine with the goal of acquiring more members efficiently. This is a high-visibility role in the driver's seat of Parsley's growth. Reporting to the SVP of Marketing, you'll run the channels that drive acquisition today and make sure brand investment shows up in conversion, CAC, and LTV. We're looking for a growth marketer with proven results, and with a strong track record of leveraging brand, trust, and storytelling lower acquisition cost and lift conversion, and who manages them accordingly. What you'll own You'll lead a team of in-house specialists, agencies, and contractors to deliver on: Growth channels: Own paid media (our primary channel), SEO, lifecycle, and affiliate. Set strategy, budget allocation, and testing priorities, and manage our paid media agency to CAC and payback targets. Membership join flow and CRO: Partner with the Growth Product Manager on join-flow and site conversion, and align on a shared testing roadmap. Brand, content, and PR: Partner with the Brand Manager on brand strategy and content, and with our PR agency on earned media, so all of it builds demand and trust that show up in conversion and CAC. Measurement and planning: Own the marketing plan, budget, and forecast by channel. Define how the brand contributes to growth, report weekly on funnel performance, and make clear reallocation calls. What we're looking for 8+ years in growth marketing, with 3+ years leading a multi-channel team at a DTC, subscription, or consumer health company. Hands-on ownership of paid media budgets and agency management against CAC and payback targets. Direct experience scaling affiliate, SEO, and/or lifecycle/CRM. A track record of using brand, content, or PR to move growth metrics Strong data fluency, including using AI tools to self-serve and scale both campaigns and analytics. Comfortable being both strategist and operator on a lean team Healthcare, telehealth, or wellness experience preferred Experience marketing insurance-covered services preferred Experience partnering with a sales team on lead-to-purchase conversion Compensation & Benefits Parsley Health is committed to providing an equitable, fair, and transparent compensation program for all employees. The starting salary for this role is between $160,000 and $190,000 , depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Individual compensation decisions are based on a number of factors, including experience level, skillset, scope, and internal equity relative to peers at the company. Benefits include Equity stake for all employees based on role level 401(k) + employer matching program Hybrid opportunity with remote work and time on site at our NYC HQ Complimentary Parsley Health Complete Care membership Subsidized medical, dental, and vision insurance plan options Generous flexible time off plan Annual professional development stipend Annual wellness stipend Equal Opportunity Statement At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we can serve our members. Important note In light of the recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. Please note: We will never communicate with you via Microsoft Teams We will never ask for your bank account information at any point during the recruitment process We will never send you a check, electronic or physical, to purchase home office equipment We look forward to connecting.

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Manager, Actuarial
OscarRemote (New York) (Fully Remote)25 days ago
InternshipFully RemoteMid$135,792 - $178,227 / Year
dentalinsuranceactuarialcompliancecompliancerecruiting

Hi, we're Oscar. We're hiring a Manager, Actuarial to join our Actuarial team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Actuarial leads a team of analysts and is responsible for pricing of several ACA markets. You will be a critical partner to Market P&L, Insurance Product, and other analytic support responsibilities for consultation of regional specific pricing, network and product strategy. You will own the end-to-end regulatory submission, will understand risks underlying their markets, and are responsible to ensure pricing is actuarially sound. You will report into the Associate Director, Actuarial. Work Location: This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories. Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $135,792 - $178,227 per year. The base pay for this role in all other locations is: $122,213 - $160,404 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Maintain pricing models and methodologies, perform various trend analyses and experience monitoring. Oversee the end-to-end rate development within a specific region for Oscar's ACA markets. Influence and collaborate with partners to guide strategic business decisions with respect to rates. Monitor and understand emerging A:E and market dynamics in your region and apply those learnings to guide the prospective pricing strategy. Provide an actuarial viewpoint across cross-functional teams to ensure sustainable growth for Oscar's ACA-compliant Individual Markets. Mentor, coach, and provide pricing analysts with regular feedback. Promote and shape Oscar actuarial best practices with respect to automation and documentation. Maintain strong relationships, rapport, and lines of communication with both internal and external stakeholders. Compliance with all applicable laws and regulations Other duties as assigned Requirements: College degree in a STEM field. Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one. 5+ years of quantitative analysis experience. Bonus points: Excellent communication, collaboration, and relationship-building skills. Strong understanding of health insurance concepts and nuances. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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Customer Service Representative - Healthcare
OscarRemote (Florida) (Fully Remote)26 days ago
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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Customer Service Representative - Healthcare
OscarRemote (Florida) (Fully Remote)26 days ago
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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Customer Service Representative - Healthcare
OscarRemote (Florida) (Fully Remote)26 days ago
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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