Find Your Dream Career

1Password is growing. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are hiring a Principal Engineer to help define the technical direction for core product experiences at 1Password. This is a senior individual contributor role for an engineer who can translate ambitious product strategy into systems that scale technically and operationally. You will drive architecture, engineering standards, and technical direction across the product ecosystem, working across client applications, distributed services, data platforms, and shared infrastructure to build experiences that are secure, reliable, performant, and maintainable.This is not a role scoped to a single team or subsystem. The expectation is organization-level technical leadership: shaping how Product Engineering approaches complex cross-cutting problems, guiding long-term architectural investments, and establishing the technical patterns and operational standards other teams build against. You will operate across the full lifecycle of product engineering work, from architecture and system design through production operations and long-term evolution. Success in this role requires balancing product velocity with engineering durability, making pragmatic technical tradeoffs, and driving alignment across teams with different priorities and constraints. You will help evolve the next generation of 1Password's product architecture, including the responsible integration of AI capabilities into core product experiences. Security and privacy by default, cross-platform consistency, operational resilience, and enterprise-scale reliability are foundational requirements that must be reflected in every architectural decision. If you want to build systems used daily by millions of individuals and hundreds of thousands of businesses, and solve engineering problems where distributed systems, reliability, usability, security, and intelligent automation all matter simultaneously, this is that role. How we're using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within Canada and the US. What we're looking for: You have designed and operated large-scale distributed systems where reliability, scalability, maintainability, and operational excellence matter. You have deep experience driving architecture and technical direction across multiple teams, organizations, or product domains. You have strong systems-thinking instincts and can reason effectively about platform boundaries, distributed systems constraints, developer ergonomics, and long-term technical sustainability. You have experience building customer-facing product systems across clients, APIs, distributed services, cloud infrastructure, and data platforms. You have experience building or scaling event-driven systems, microservices architectures, or shared platform infrastructure in production environments. You have practical experience integrating AI or ML capabilities into production applications and understand the engineering tradeoffs involved in introducing AI into trust-sensitive product experiences. You have strong instincts for privacy-preserving and security-conscious system design, including thoughtful handling of telemetry, user data, permissions, and auditability. You are effective at driving alignment across teams with different incentives, priorities, and technical perspectives. You communicate clearly with engineers, executives, and cross-functional partners, and can explain complex technical tradeoffs in practical terms. You are comfortable operating in ambiguity and helping organizations make durable technical decisions before every variable is known. Bonus points for: Experience in identity, authentication, authorization, secrets management, enterprise security, or trust-oriented product domains. Experience building large-scale event-driven or multi-region distributed systems in cloud environments. Experience building cross-platform applications or shared platform architectures at scale. Experience with developer platforms, internal engineering frameworks, CI/CD systems, or large-scale infrastructure modernization initiatives. Experience integrating LLMs or AI-assisted workflows into customer-facing SaaS applications. Experience with endpoint trust, browser or extension security, enterprise administration workflows, or device posture systems. Experience mentoring engineers and raising the engineering bar across organizations through technical leadership and operational excellence. What you can expect: Define architecture and technical direction for core product capabilities spanning clients, distributed services, data platforms, and shared infrastructure. Establish engineering standards and reusable architectural patterns for scalable, maintainable, and resilient product systems across Product Engineering. Drive long-term technical strategy across critical product areas, balancing immediate delivery needs with scalability, operational excellence, and platform sustainability. Partner closely with Product, Design, Security, Privacy, Infrastructure, and Data teams to ensure technical decisions support both customer outcomes and long-term operational durability. Guide how AI-powered capabilities are integrated into customer-facing product experiences, ensuring systems are reliable, observable, operationally safe, and aligned with customer trust expectations. Define engineering expectations for AI-enabled product systems, including evaluation frameworks, rollout safety, telemetry, fallback behavior, auditability, and operational controls. Establish shared platform capabilities and infrastructure patterns that allow teams to build product features consistently across clients, services, APIs, and AI-assisted workflows. Influence and drive key architectural decisions around distributed systems design, event-driven architectures, synchronization models, scalability, performance, reliability, extensibility, and platform interoperability. Help teams navigate difficult technical tradeoffs, unblock large cross-functional initiatives, and reduce systemic engineering complexity across the organization. Raise the operational bar for production systems through stronger reliability practices, observability standards, incident readiness, performance analysis, and engineering discipline. Mentor and influence engineers across the organization through technical leadership, architecture reviews, design guidance, and hands-on problem solving. What success looks like: Success in this role means Product Engineering can scale product development without sacrificing reliability, maintainability, security, or customer trust. That includes: Durable architectural patterns that enable teams to move faster with less duplication and lower operational overhead. Product systems that scale reliably across platforms, enterprise environments, and growing customer complexity. Engineering teams making more consistent technical decisions with clearer standards and stronger shared foundations. AI-powered product experiences that are useful, measurable, trustworthy, and operationally safe. Reduced systemic friction across development, delivery, observability, and cross-team coordination. Stronger operational resilience, including improved reliability, debuggability, rollout safety, and incident response readiness. Technical investments that improve long-term engineering velocity instead of creating organizational drag or platform fragmentation. USA-based roles only: The annual base salary for this role is between $246,000 USD and $369,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $228,000 CAD and $342,000 CAD, plus immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

1Password is growing. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Principal Solutions Engineer, Acceleration, you'll help define how 1Password brings emerging technologies to market. Working across Product Management, Product Marketing, Enablement, Engineering, Sales, Customer Success, and strategic customers, you'll validate new capabilities, shape product direction through field feedback, and turn what works into repeatable customer-facing motions. Your work will help customers adopt innovations that strengthen secure access for people, machines, and artificial intelligence (AI) agents while advancing 1Password's mission to make secure access simpler. Reporting to the Vice President, Global Solutions Engineering, this remote role is open to candidates in the United States or Canada and may involve up to 30% travel. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: 8+ years of experience in customer-facing technical roles within enterprise Business-to-Business Software as a Service (B2B SaaS), including leading initiatives beyond an individual sales territory. A track record of translating emerging technologies into customer value, repeatable field motions, and clear recommendations that shape product or go-to-market direction. Experience partnering effectively with Product Management, Engineering, Product Marketing, and other cross-functional teams to validate capabilities and incorporate customer feedback. Strong executive communication, storytelling, and presentation skills, with the ability to influence audiences ranging from technical practitioners to senior executives, analysts, and strategic partners. Deep knowledge of modern identity architectures and developer or AI-powered workflows, including Open Authorization (OAuth), OpenID Connect (OIDC), System for Cross-domain Identity Management (SCIM), application programming interfaces (APIs), Model Context Protocol (MCP), continuous integration and continuous delivery (CI/CD), infrastructure automation, AI agents, and modern cloud platforms. Experience with Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC), or a similar enterprise sales methodology, along with the ability to work autonomously and influence without direct authority. Bonus points for: Experience with private previews, beta programs, or early-stage products; technical enablement and customer-facing content; or domains such as Artificial Intelligence Security (AI Security), Developer Security, Privileged Access, Software as a Service (SaaS) Manager, or Unified Access Management is preferred. A track record of public speaking, technical writing, podcasts, analyst engagements, or other forms of technical thought leadership is also valued. What you can expect: Lead technical validation for emerging products, strategic initiatives, and incubating technologies from early development through general availability. Partner with Product Management, Product Marketing, and Engineering to shape product direction and turn field feedback into actionable recommendations. Build repeatable discovery frameworks, demonstrations, technical messaging, reference architectures, and implementation guidance for the global Solutions Engineering organization. Design and deliver technical enablement, including workshops, labs, certifications, and playbooks that help Solutions Engineers confidently support new capabilities. Lead strategic customer engagements, private previews, beta programs, and early-adopter initiatives, providing executive-level technical guidance and influencing customer outcomes. Identify emerging market opportunities and represent 1Password through executive briefings, conferences, webinars, podcasts, customer events, and industry content. Mentor Solutions Engineers and lead cross-functional initiatives that accelerate adoption, strengthen technical excellence, and scale what works across the organization. USA-based roles only: The annual base salary for this role is between $171,000 USD and $248,000 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $170,000 CAD and $247,000 CAD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

1Password is growing. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. 1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive. We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders. This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges. You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking. Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. This is a remote opportunity within Canada and the US. What we're looking for: 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering, 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs) Track record of successfully supporting customers across segments in complex, security-focused technical environments Experience implementing repeatable service delivery models Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions Strong familiarity with security, identity, or IT administration domains strongly preferred Bonus: Hands-on experience with 1Password or another password manager Leadership & Team Development Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams Experience leading through organizational change, driving adoption of new roles, processes, and tools Experienced in managing managers and senior ICs, including succession planning and leadership development Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability Skilled in organizational design, role clarity, and capacity planning across multiple teams Comfortable acting as a senior escalation point for complex customer and organizational challenges Data & Technical Acumen Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback Experience defining success metrics and operating rhythms for technical deployment and onboarding teams Ability to troubleshoot integrations, API's or automation workflows Customer & Cross-Functional Collaboration Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership Able to align stakeholders across functions and levels, including executive audiences Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes Navigates ambiguity with confidence and drives clarity through influence rather than authority Communication & Enablement, & Influence Excellent written and verbal communication skills, with strong executive presence Confident representing the technical post-sale organization in leadership forums Able to clearly articulate risks, tradeoffs, and recommendations Champions enablement, documentation, and shared learning across teams and functions What you can expect: Learn & Build Context Develop deep expertise in the 1Password product, customer use cases, and security ecosystem Understand how success is measured across Implementation, Solutions Architecture, and Customer Success Build strong relationships with senior internal partners and stakeholders Lead & Develop the Team Lead and develop the IC's and managers Establish clear expectations, success metrics, and growth paths across roles Drive hiring strategy, onboarding excellence, and long term talent development Foster strong team rituals, communication norms, and knowledge-sharing systems Own Strategy, Execution, & Outcomes Define and evolve engagement models, processes, and playbooks Ensure consistent, high quality technical engagement across all customer segments Align resources, skills, and priorities to customer needs and business goals Promote and model a "working out loud" approach to transparency and alignment Support Customers & Escalations Act as a senior escalation point for high impact, high risk, or complex customer situations Partner with cross-functional leaders to drive resolution and maintain customer trust Ensure learnings from escalations inform process improvements and enablement Reporting & Visibility Provide leadership with clear visibility into customer health, adoption trends, and risks Deliver insights and recommendations that influence strategy and investment decisions Represent the voice of technical post sale teams in planning and prioritization discussions Create a culture of accountability and ownership USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password's generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

Who We Are: At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. Design, run, and read out experiments for the Pricing Experience team, with a focus on geo and market-level tests. Use the results to recommend which changes to move forward with, even when the data is ambiguous. Partner with the Pricing Experience PM and Data Scientist to find and size opportunities and help shape the roadmap, including building analyses like elasticity models. Present findings and recommendations to senior leadership and the product organization. Be the analytics point of contact for price-related data, and track how it affects key marketplace metrics. 5+ years of experience in analytics. Experience designing and analyzing A/B tests and quasi-experiments, with a working knowledge of causal inference methods (e.g. difference-in-differences, synthetic control). A track record of owning analyses end to end in ambiguous or new areas where metrics weren't already defined, and using data to influence product decisions. Strong written and verbal communication, with the ability to explain complex or ambiguous findings clearly to technical and non-technical audiences. Strong SQL and Python skills, plus experience with BI visualization tools. Regular, effective use of LLM tools in your analytics work. Robust experience with agentic AI tools (e.g. Claude Code) in your day-to-day work. Prior experience with pricing analytics. Prior experience in a two sided marketplace. Familiarity with modern data tools and event-based datasets (e.g. Amazon Redshift, dbt, Statsig, Amplitude). Competitive compensation 401k match Flexible PTO Competitive benefits package, including medical, dental, and vision insurance Commuter benefits Bring your dog to work (and unlimited puppy time) Doggy benefits, including $1000 toward adopting your first dog Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches semi-monthly Regular team activities performed in-person and virtually In the greater Seattle area the first-year salary range is $129,139-171,755. Additionally, Rover offers benefits to full-time employees. Th

Hi, we're Oscar. We're hiring a Director, Member Experience Strategy to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will drive the strategy, program design and implementation of a specific department. The primary responsibility for this role is to set the overall department strategy and deploy tactics that allow us to enhance our overall program value. You will report into the Vice President, Member Experience. Work Location: This is a remote / work-from-home role. Unless you reside within 30 miles of a designated office, you would be Hybrid. As a Hybrid, you would have to be in the office 3 days a week, and Thursday is mandatory. Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York and Washington is: $198,720 - $260,820 per year. The base pay for this role in all other locations is: $178,848 - 234,738 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program company equity grants and annual performance bonuses. Responsibilities: Set, drive and execute =the department's strategy and vision to enhance the overall value and impact of the Member Experience Program, including identifying and evaluating new opportunities Understand the competitive landscape, member needs, and relevant healthcare and consumer trends; serve as a thought leader for the MemX department Work cross functionally to bring new ideas to life, build alignment and drive accountability through influence and indirect leadership Lead the planning and program management of key company and department strategy initiatives Own and continuously evaluate the financial, operational, and performance of the department Report to Senior Leadership on the health of the business, strategic priorities, performance, risks, and required decisions Drive the budgeting process and the fiscal performance of the team in partnership with the leadership team Develop and grow direct reports, ensuring colleagues receive clear direction, coaching, and professional development Comply with all applicable laws and regulations Perform other duties as assigned Requirements: 10+ years experience in healthcare strategy and operations, and/or related field 6+ years of management experience 3+ years experience in leading large-scale cross functional initiatives Bonus points: Master's degree Clinical licensure Management Consulting experience with a focus on healthcare Experience modeling in Excel / Google Sheets Experience in a growth-stage company Travel required: Up to 10% This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location:  This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development Utilizes data to drive business decisions to impact cross-functional strategy Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes. Supports Oscar team members through knowledge sharing, process documentation, and tooling development Other duties as assigned Compliance with all applicable laws and regulations Requirements: 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare 3+ years experience cooperatively developing project plans with internal and external stakeholders 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences. Healthcare experience Bonus points: Knowledge management, training, or content development in operational settings 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems Process Improvement or Lean Six Sigma certification Structured, systematic, and critical thinking Strong verbal and written communications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location: This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development Utilizes data to drive business decisions to impact cross-functional strategy Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes. Supports Oscar team members through knowledge sharing, process documentation, and tooling development Other duties as assigned Compliance with all applicable laws and regulations Requirements: 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare 3+ years experience cooperatively developing project plans with internal and external stakeholders 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences. Healthcare experience Bonus points: Knowledge management, training, or content development in operational settings 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems Process Improvement or Lean Six Sigma certification Structured, systematic, and critical thinking Strong verbal and written communications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $96,876 - $127,149 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development Utilizes data to drive business decisions to impact cross-functional strategy Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes. Supports Oscar team members through knowledge sharing, process documentation, and tooling development Other duties as assigned Compliance with all applicable laws and regulations Requirements: 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare 3+ years experience cooperatively developing project plans with internal and external stakeholders 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences. Healthcare experience Bonus points: Knowledge management, training, or content development in operational settings 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems Process Improvement or Lean Six Sigma certification Structured, systematic, and critical thinking Strong verbal and written communications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring an Associate to join our Provider Success team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Provider Success drives solutions to acute and systemic issues within Oscar's operations. The Associate owns end-to-end solutioning of provider escalations, orchestrating efforts cross-functionally with multiple internal partners, while building strong relationships through effectiveness and trust. You will report into the Manager, Provider Success. Work Location:  This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $87,188 - $114,434 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads and cross collaborates on problem definition, acute error remediation, and root cause solution development Utilizes data to drive business decisions to impact cross-functional strategy Develops trusting relationships with relevant internal/external stakeholders through effective communication, collaboration and positive outcomes. Supports Oscar team members through knowledge sharing, process documentation, and tooling development Other duties as assigned Compliance with all applicable laws and regulations Requirements: 3+ years of relevant technical experience in operations, data analysis, and/or consulting within healthcare 3+ years experience cooperatively developing project plans with internal and external stakeholders 3+ years experience designing and improving workflows, including development of accompanying operating and technical procedures and tooling Experience managing complicated business challenges: developing understanding, distilling and communicating that understanding to technical and non-technical audiences. Healthcare experience Bonus points: Knowledge management, training, or content development in operational settings 2+ years experience using SQL to manipulate and analyze large data sets to solve business problems Process Improvement or Lean Six Sigma certification Structured, systematic, and critical thinking Strong verbal and written communications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the Team The Treasury function manages regional cash liquidity, payments, and banking relationships across 16 APAC entities and 33+ bank accounts (JPM, HSBC, BOC, ICBC, CMB, DBS, IBK, ABA).  Job Summary Flexport is hiring a Treasury Analyst to own execution of APAC's regular and emergency bill payments across host-to-host and manual bank channels for all APAC entities — and to support the Senior Treasury & Payment Analyst on bank reconciliation, cashflow forecasting, and bank guarantee administration. This is a foundational treasury role suited to someone early in their treasury or banking operations career who wants exposure to a fast-growing, multi-entity, multi-currency environment. Key Responsibilities Process regular weekly and emergency/ad hoc bill payments for all APAC entities via host-to-host (~80% of volume) and manual bank portal execution (~20%). Review and verify bill payment details before setting payments, including country-specific tax checks (e.g., Thailand VAT/WHT verification for eWHT certificates), to ensure accuracy before submission. Compile and submit payment lists to the US team for approval, then execute approved payments in NetSuite and JPM (and other banking portals). Support monthly bank reconciliation across ~33 APAC bank accounts ahead of month-end close. Support cashflow monitoring and forecasting across the 16 entities the Treasury team covers. Support administration of Flexport APAC bank guarantees, including tracking renewals and coordinating documentation requests. Support new bank account opening for geo-expansion markets (upcoming China Ningbo, New Zealand) — preparing documentation, application forms, and KYC materials. Support to maintain and update banking documentation, including authorized signer lists, director/legal representative records, and bank callback lists. Partner with AR, AP, and Accounting to resolve discrepancies between bank data, NetSuite, and Core. Qualifications Bachelor's degree in Finance, Accounting, Business, or a related field. 1-3 years of experience in payment processing, treasury, or banking operations. Comfortable working across multiple banking portals and high daily payment volumes with strong attention to detail and accuracy under deadline pressure. Strong Excel skills; experience with NetSuite or similar ERP systems is a plus. Proficiency in Mandarin and English, both written and spoken, to support regional stakeholders and local bank relationships. Organized and reliable with recurring, deadline-driven processes (daily/weekly payment cycles, month-end close). Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. There is no MSSP and no tier-1 queue here. Detection & Response engineers own their detections end to end: you write them, you tune them, and your team is paged when they fire. The security team is spread across the globe with a follow-the-sun pager rotation so nobody is paged at 3am local. The adversaries are real. The business is growing fast and the threat surface is growing with it. Defining the necessary telemetry is part of the job. What You'll Do Detection engineering Build and tune detections across endpoint, identity, SaaS, and cloud , treating them as software: version-controlled, peer-reviewed, and shipped through the same CI/CD practices the rest of engineering uses. Track detection quality as measured quantities : coverage against MITRE ATT&CK, precision, time-to-detect. We don't build-and-forget here. Response & automation Own EMEA-hours incident response: triage, contain, remediate, and write the retrospective that turns the incident into a systemic fix. Build automation that removes toil from investigations, and partner closely with the US-based team so context carries across time zones instead of getting lost at handoff. Telemetry & partnership Define telemetry requirements for new systems before they ship , working with infrastructure and product teams to close visibility gaps rather than discovering them during an incident. Threat hunt proactively across the estate , converting hypotheses into either new detections or documented coverage. You Should Have Typically 5–8 years of experience in detection engineering, incident response, or threat hunting, with real hands-on time writing and tuning detections. We care more about what you've built than the exact number. Proficiency in at least one programming language (Python, Go, or similar) and comfort writing production-grade detection and automation code. Experience with a modern SIEM or detection pipeline (Panther, Elastic, Splunk, or similar). What matters is that you've shipped and tuned detection logic in production. Practical incident response experience : you've led or played a major role in triaging and closing out real security incidents. Nice to Have Experience treating detections as code with CI/CD, peer review, and staged rollout. Experience defining telemetry contracts for systems before they ship. A track record of critically evaluating and verifying AI-assisted work — testing, source-checking, validation — rather than trusting agent output by default. If you haven't already spotted the em dashes in this job description and already thought about where the hiring manager (hi!) has put hands on keyboard and compared that to where they let the LLM watermarks through, you might not be the right person for the job. Familiarity with EU data-residency and cross-border data-handling considerations. Experience with fraud or financial-crime detection patterns. How We Work In Amsterdam we come to the office 3 times a week to hang out, whiteboard, and ship together. We stay closely aligned with our coworkers on other continents. We have the latest hardware and software, including frontier AI models on day one. We're agile, but not dogmatic. Teams decide how they work best. Why This Role Is Special You own your detections end to end. No MSSP, no tier-1 queue, and real authority over incident response rather than a night-shift triage seat. The consequences here are physical, not abstract: a containment decision can stop a customs filing or freight actually moving. You'll inherit a real, established estate with legacy telemetry gaps to close — genuinely underexplored surface area, not a well-mined problem. We sponsor visas for the right candidate. What's in it for you An opportunity to contribute to one of the fastest-growing companies, where you'll have the chance to create a global impact while being part of a thriving multinational environment Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on a daily basis Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam 25 working days as vacation days based on full-time employment Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport. A defined pension contribution scheme Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success. Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members Parental leave benefit: Flexport is here to support you and your family during one of the most important times in life — the birth of a child. Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Senior Manager, Procurement & Procure-to-Pay to lead how Flexport buys and pays for corporate indirect and warehouse goods and services. You'll run daily procure-to-pay operations and build the procurement processes that help us negotiate better agreements, manage renewals, and control costs. You'll lead a team of approximately five to ten people and work closely with Finance, Legal, and business leaders. Expect to negotiate with vendors, solve operational problems, and use AI and automation to improve how the team works. We're looking for someone with strong judgment, a record of results, and the ability to learn quickly. You may have developed those strengths in procurement, finance, operations, consulting, or another demanding role. You Will Lead and develop the team: set priorities, coach team members, and uphold high standards for accuracy and service. Build clear purchasing and approval processes for corporate indirect and warehouse spend. Make it easy for business teams to understand who owns each step and where to take an issue. Lead vendor negotiations with business owners, using spend data and commercial alternatives to improve pricing and terms. Maintain a clear view of contracts, commitments, and renewal dates. Work with Legal and business owners to address risks and negotiate before deadlines limit our options. Own purchasing approvals, invoice processing, exception resolution, and payments, working with Accounting and Treasury. Maintain reliable records and controls, including approval authority, separation of duties, and checks against duplicate or incorrect payments. Work with budget owners to challenge unnecessary spending and track realized savings with Finance. Track savings, renewal readiness, invoice accuracy, processing times, and timely payments. Fix the causes of recurring problems. Build and test AI-assisted workflows for spend analysis, contract review, and invoice exceptions. Work with Finance Systems and technical teams to implement them, train the team, and measure improvements without weakening payment controls. Success in Your First Year Business teams follow a clear purchasing process, and key vendors, contracts, renewals, and approvals are easy to track. Negotiations and renewals produce measurable savings confirmed by Finance and better commercial terms. Invoices and payments are more accurate and timely, with fewer recurring exceptions and consistent controls. The team has clear responsibilities, stronger skills, and AI workflows that demonstrably reduce manual work. You Should Have A record of strong results and increasing responsibility in procurement, finance, operations, consulting, or a related field. Experience leading and developing people, setting expectations, and addressing performance issues. Strong commercial judgment: you can negotiate, weigh tradeoffs, and influence people with competing priorities. The ability to analyze spending and financial data in Excel, Google Sheets, or similar tools and turn your findings into clear recommendations. An understanding of financial controls and how purchasing, invoices, and payments fit together, with the ability to learn unfamiliar systems quickly. Experience taking an unclear problem, building a workable process, and getting people to use it. Clear communication, reliable follow-through, and curiosity about better ways to work. Hands-on experience using generative AI to analyze information or improve a recurring workflow. You can explain what you built, how you tested it, and what improved. Sound judgment about AI: you check results against source data, recognize unreliable outputs, protect confidential information, and know when human review is needed. Experience with indirect procurement, finance systems, or procure-to-pay operations is helpful. We care about what you've accomplished and your ability to handle this scope, even if you haven't held this exact title. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.