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About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role Maze is launching a Market Research service that blends the scale and speed of our platform with expert led research services, creating an AI-native alternative to traditional market research agencies. As Head of Market Research , you'll be the founding research leader for this new line of business. Reporting to the CEO and partnering closely with the Head of GTM, Research Services, you'll define what great market research looks like for the next generation of insights organizations. You'll own the research vision, methodologies, service delivery, and quality bar while helping shape the future of research alongside Product, Engineering, and GTM. This is a rare opportunity to build a modern market research organization from the ground up. We're looking for someone with deep methodological expertise, a strong point of view on where the industry is headed, and the curiosity to rethink how research can evolve alongside new technologies and changing customer expectations. You'll thrive here if you're equal parts practitioner, builder, and innovator—someone who has spent years earning credibility in market research and is now excited to redefine what the next generation of research can become. What You'll Do Research Strategy & Service Design Define the long-term vision for Maze's Market Research service and establish what best-in-class research looks like in an AI-native world. Design and evolve our research methodologies across qualitative, quantitative, and mixed-method studies. Partner closely with the Head of GTM to shape service offerings, ensuring our commercial strategy is grounded in exceptional research quality. Evaluate emerging technologies and evolving research practices to continuously improve how research is designed, delivered, and synthesized. Build the Research Function Build and lead the Market Research organization, establishing the operating model, delivery processes, quality standards, and hiring strategy. Recruit, mentor, and develop a high-performing team of researchers as the business scales. Create repeatable systems that allow Maze to deliver exceptional research with greater speed, consistency, and efficiency than traditional agencies. Establish quality assurance frameworks while balancing methodological rigor with the agility our customers expect. Research Delivery & Customer Partnership Serve as the executive research lead on strategic customer engagements, ensuring every project delivers meaningful business outcomes. Guide study design, research approaches, analysis, and executive storytelling for our highest-impact customers. Partner with customers to understand complex business problems and translate them into actionable research strategies. Continuously improve our delivery model based on customer feedback and market evolution. Cross-Functional Leadership Partner closely with Product and Engineering to help shape the future of Maze's research capabilities and ensure our platform continues to meet the evolving needs of research teams. Collaborate with Sales, Marketing, and Customer Success to ensure our research expertise is reflected throughout the customer journey. Help establish Maze as a trusted authority in the market research industry through customer conversations, industry events, publications, and thought leadership. Act as the voice of the researcher internally, ensuring product and commercial decisions remain grounded in customer insight and research excellence. Who You Are Experience Significant experience leading market research teams, research consulting practices, or insights organizations. Deep expertise across qualitative and quantitative methodologies, research design, sampling, analysis, and insight generation. Experience building or scaling research organizations, practices, or service offerings. Strong executive presence with the ability to advise senior leaders and enterprise customers on research strategy. Experience partnering cross-functionally across commercial, product, and operational teams. Skills & Strengths Research visionary You have a clear perspective on where market research is heading and enjoy building new capabilities, services, and ways of working that help customers make better decisions. Future-focused You have a point of view on where market research is heading and are excited by how new technologies—including AI—can improve the way research is designed, delivered, and consumed. You're curious, adaptable, and eager to help shape what's next for the industry. Builder You thrive in zero-to-one environments. You're comfortable creating structure from ambiguity, building teams, and establishing entirely new ways of working. Methodology expert You're respected for your research expertise and know when to challenge conventional approaches. You balance methodological rigor with practical business outcomes. Executive partner You communicate complex research clearly, influence senior stakeholders, and build trusted relationships across customers, executives, and cross-functional teams. Bonus Experience modernizing research organizations through new technologies, automation, or innovative research practices. Experience launching a new research practice, consultancy, or service line. Public speaking, publishing, or thought leadership within the market research industry. Experience working across both agency and client-side research organizations. Experience partnering closely with Product and Engineering teams to build research technology. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role Maze is launching a Market Research service that blends the scale and speed of our platform with expert-led research services, creating an AI-native alternative to traditional market research agencies. As Head of GTM, Research Services , you'll be the founding commercial leader for this new line of business. This is a high-profile role that will work closely with Senior Leaders at Maze. Reporting to the COO and partnering closely with our Head of Market Research, the expert practitioner delivering the service, you'll own go-to-market strategy end to end. Key responsibilities include partnering with Product, Sales and Marketing to design, build and run our GTM motion, engaging new buyers and existing customers to initiate opportunities, managing deals through to close, and working with Marketing to build Maze's voice and presence in the market research industry. This is a rare opportunity to build a new business at an inflection point, helping define how AI reshapes the future of market research. You'll thrive here if you're a builder with deep market research roots—someone who has carried a number, knows the industry and its buyers personally, and believes AI is rewriting how research gets done. What You'll Do: GTM Strategy & Service Design Define and co-own the go-to-market strategy for Maze's Market Research service; positioning, packaging, pricing, and target segments. Partner with the Head of Market Research to shape the offering around what insights buyers actually need and what our AI-native approach makes possible. Establish the metrics, forecasts, and operating cadence for a new line of business, and iterate quickly on what the market tells you. Pipeline Generation & Sales Partnership Coordinate with our existing sales team to generate qualified pipeline Partner with Sales and Marketing to deliver enablement, playbooks, joint account planning, and outbound plays. Activate your own market research network to open doors with insights leaders and research buyers. Manage opportunities through the full sales cycle: scoping, proposals, pricing, negotiation, and close - bringing in the Head of Market Research as the practitioner voice. Marketing Partnership & Market Presence Partner with Marketing to build Maze's voice and presence in the market research category—content, events, communities, and thought leadership. Represent Maze at industry events and in the broader conversation about how AI is changing research. Turn early customer wins into stories, references, and repeatable demand. Building the Business Act as the connective tissue between Sales, Marketing, Research, and Product, surfacing what the market needs and feeding it back into the service and platform roadmap. Bring AI into your own daily workflow to do more with less—and model that for the team around you. As the service scales, help shape the team and playbook that will grow it. Who You Are: Experience Significant experience growing market research services, insights consulting, or research technology businesses, including ownership of commercial outcomes. A very strong network of market research buyers and practitioners you can activate from day one. Deep market research domain expertise: qual and quant methodologies, study design, and how insights organizations buy and operate. Ideally, some management and entrepreneurial experience—you've built a practice, launched an offering, or started something of your own. Skills & Strengths AI-pilled: You understand how AI can improve every step of the research process, and you already use it daily to do more with less. Builder: You thrive in zero-to-one environments—comfortable with ambiguity, quick to create structure, and energized by owning outcomes. Consultative seller: You sell expertise, not just software—confident scoping complex research engagements and navigating enterprise buying processes. Category evangelist: You have a point of view on where research is heading and can make buyers, analysts, and practitioners want to be part of it. Cross-functional operator: You work fluidly with sales, marketing, research, and product teams, and know how to get things done without formal authority. Bonus Experience launching a new service or product line inside a scaling company. Published thought leadership or public speaking on AI in market research. Experience selling both platform (SaaS) and services (agency) motions. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

About DeleteMe : DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud. Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That's why 30% of the Fortune 100, top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job Title: Public Sector Account Executive, SLED Location: Resides in Boston, MA or the DMV Area Job Summary: We are seeking a dynamic and results-driven SaaS Account Executive to join our team, specializing in State, Local, and Education (SLED) markets. This high-visibility role is crucial to our growth and success in providing innovative SaaS solutions to government and educational institutions. The Account Executive will promote DeleteMe's technology solutions, focusing on data privacy and organizational risk management. The ideal candidate will adeptly guide prospects through a solution-based sales process to secure multi-year contracts and significant transactions. Qualified candidates possess a customer-first attitude, a demonstrable track record of consistent quota attainment, and experience navigating complex sales in the data privacy and/or cybersecurity domain. Job Responsibilities: -Lead Generation: Actively seek and generate qualified leads to maintain a steady sales pipeline and drive revenue. -Discovery and Qualification: Conduct comprehensive discovery sessions to understand client needs and leverage MEDDPICC for accurate forecasting and early disqualification of weak opportunities. -Negotiation: Negotiate pricing, packaging, and contractual terms to achieve mutually beneficial outcomes. -Coordination: Collaborate with internal resources and key external stakeholders to meet customer's legal, security, and compliance requirements. -Activity Management: Maintain a disciplined approach to sales activities to ensure consistent top-of-the-funnel inputs. -Pipeline Reviews: Conduct formal weekly pipeline reviews using Salesforce as the primary tool for ensuring coverage and accurate forecasting. -Strategic Planning: Participate in regular Deal Reviews and Pre-Call Planning meetings to strategize on new engagements and expansion opportunities. -Cross-Functional Collaboration: Work closely with other departments to ensure smooth transitions from pre-sale to post-sale. -Customer Engagement: Activate existing customers for referrals and expansion by consistently delivering value and maintaining effective communication. -Training and Development: Engage in routine sales training sessions and incorporate new systems and processes into the sales cycle. Job Requirements: -Education: Bachelor's degree in Business, Information Technology, Cybersecurity, or a related field. -Experience: Minimum of 3 years of experience in SaaS sales, with a focus on data privacy, cybersecurity, or related fields. -This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. -Experience in selling to SLED markets -Located in: Boston, MA or DMV Area Skills: -Demonstrable track record of consistent quota attainment. -Strong understanding of sales methodologies MEDDPICC. -Excellent negotiation and communication skills. -Ability to navigate complex sales processes. -Proficiency with CRM tools, especially Salesforce. -Customer-first attitude with a focus on delivering value. What We Offer Comprehensive health benefits - Medical, Vision, Dental 401k matching 20 days paid time off 15 sick days 12 company-paid holidays Childcare expense reimbursement Fitness and cell phone reimbursement Birthday time off Benefits and eligibility may vary based on role, employment status, and other factors. Compensation We publish salary ranges to promote transparency and ensure fair compensation. Final offers are based on skills, experience, and internal equity. Additional Information

Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry's most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com . About the Role Solutions Engineers (SEs) at Built are responsible for representing and delivering the most complex technical, financial, and workflow-driven aspects of Built's platform. The Solutions Engineer, OGC specializes in supporting owners and developers by translating sophisticated real estate development and construction finance workflows into scalable, software-driven solutions. This role blends deep technical aptitude, industry expertise, and consultative sales skills. As a trusted advisor, you will partner closely with Sales, Product & Engineering (P&E), and Client Success to ensure successful evaluations, implementations, and long-term customer success. What You'll Do Pre-Sales & Solution Design Own the technical evaluation phase of the sales cycle for owner and developer prospects, from discovery through solution validation Partner with Sales to deeply understand and redesign complex real estate development workflows—including pre-development, construction, draw management, and reporting—within Built's platform Conduct detailed discovery to assess: Current systems and tools (ERP, construction management, payments platforms) Stakeholder pain points, gaps, and success criteria Integration, reporting, and data requirements Design and deliver tailored, high-impact product demonstrations for executive, finance, and operational stakeholders Clearly articulate how Built's solutions: Improve operational efficiency and transparency Reduce financial risk and administrative burden Drive better outcomes for debt and equity stakeholders Build and present ROI-based financial models that quantify value and business impact Industry Expertise & Client Engagement Establish credibility as a real estate development and construction finance expert with a strong understanding of: Development and construction-phase financial controls Owner and developer reporting requirements Risk management and compliance considerations Build trusted relationships with prospective and existing clients, including C-suite and senior leadership stakeholders Post-Sales & Cross-Functional Collaboration Support Client Success during implementation and post–go-live by helping resolve complex workflow, reporting, or integration challenges Partner with Product & Engineering to: Assess configuration and integration requirements Share insights into recurring client pain points, emerging trends, and evolving owner/developer needs Influence enhancements to reporting, monitoring, and controls specific to OGC use cases Collaborate cross-functionally to ensure alignment across Sales, Product, and Client Success on: Go-to-market messaging Product positioning Demo strategy and execution Enablement & Thought Leadership Contribute subject matter expertise internally through: New hire onboarding and training Ongoing sales and solutions enablement Best-practice documentation and playbooks Represent Built externally by: Participating in national and regional industry conferences Serving as a proptech and owner/developer solutions expert Sharing industry insights, lessons learned, and customer success stories Support cross-promotion of Built's owner/developer solutions alongside construction lending offerings for banks and non-bank lenders What You'll Bring Core Skills & Experience Strong technical aptitude with the ability to quickly understand and explain complex systems and workflows Prior experience in sales engineering, pre-sales, or consultative SaaS roles (proptech experience preferred) Proven expertise as a demo professional, able to tailor presentations to diverse audiences and decision-makers Exceptional communication and presentation skills, capable of engaging both technical and non-technical stakeholders Domain & Platform Experience (Preferred) Experience with ERP platforms in real estate or construction environments, such as: Yardi Sage QuickBooks Online (QBO) MRI Familiarity with construction management platforms, including: Procore Sage Intacct / Construction Autodesk Construction Cloud Solid understanding of digital payments, draw processes, financial controls, and compliance requirements Experience working in or adjacent to proptech or construction technology ecosystems Built's salary range for this position is $135,000-$150,000 USD per year plus commission. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: This role requires approximately 15-25% travel, as needed to support business priorities. Travel Requirement: Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs. Perks: The rare opportunity to radically disrupt a $1.5T industry Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance Robust compensation package, including equity in the form of stock options Learning Grant program to support ongoing professional development 401k with match and expedited vesting [US ONLY] Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We're committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law. Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email careers@getbuilt.com . Greenhouse Data Disclosure: When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built's behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Built Privacy Policy By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP. If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com . California residents: Please note that Built does not sell your personal data. For details on how your data is shared with our service providers, please see our Privacy Policy .

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . About the Role We're looking for a Director, Demand Generation to own the programs and pipeline that fuel Maze's growth. You'll be the connective tissue between strategy and execution, diagnosing where the funnel breaks, building campaigns that fix it, and working in lockstep with Sales and Business Operations to turn demand into revenue. This is a role for someone who genuinely cares about the product research space and the teams we serve, is informed by data, moves fast, and is always thinking about the next iteration. This is a senior individual contributor role with the opportunity to build and lead a team over time. What You'll Do: Own top-of-funnel demand generation with a clear focus on leads, MQLs, and pipeline creation, primarily for new business with a meaningful eye on expansion Develop and execute demand generation strategy by continuously identifying gaps in the funnel and proposing, testing, and deploying solutions Manage paid campaigns in collaboration with our agency partners across existing channels, while actively researching and piloting new ones, iterating based on what the data tells you Plan and execute field marketing programs including conferences and executive events designed to create pipeline and accelerate deals already in motion Build and maintain lead and MQL forecasting models so the team always has a reliable, data-backed view of where we stand and what levers to pull Recommend greenfield opportunities for us, including new channels, and piloting tests to validate performance Own campaign operations including lead flow, routing logic, and data integrity across our marketing ops stack, working closely with Sales and Business Operations What We're Looking For 5+ years of experience in demand generation at a B2B SaaS company Experience in the user or market research industry and empathy for our ICP — you understand who we're selling to, what they care about, and how to reach them in ways that resonate A track record of successfully driving leads, MQLs, and pipeline through a mix of paid programs, field marketing, and multi-channel campaigns The ability to own direction and outcomes for demand generation, balancing short-term execution with longer-term strategy Strong analytical instincts with a habit of using data as the basis for decisions, building forecasts with rigor, and translating funnel metrics into clear business narratives Experience managing paid campaigns through agency relationships and holding partners accountable to performance Hands-on familiarity with marketing automation and CRM tools, and a solid understanding of how data flows between them A bias for experimentation you approach demand gen with curiosity, iterate quickly, and know that not every test will work Collaborative by nature, with strong working relationships across Marketing, Sales, and Business Operations Comfortable navigating ambiguity, able to identify what's broken, structure a plan to fix it, and move without waiting for perfect information Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Redefine the future of customer experiences. One conversation at a time. At Nextiva , we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. Location: While this role is open to remote candidates across Mexico, team members located within 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution. Drive Customer Growth. Deliver Better Outcomes. As an Inside Sales Representative (Customer Expansion), you'll drive revenue growth within Nextiva's existing small business customer base. This is a high-velocity sales role where you'll proactively reach out to customers, uncover opportunities, and deliver solutions by connecting customer challenges to the value of Nextiva's AI-Powered Platform. You'll support US-based customers, with customer interactions and day-to-day work conducted in English. You don't need a traditional sales background to succeed here. We're looking for people who have demonstrated success against revenue-related targets, whether in sales, account management, retention, collections, or another commercially focused customer role—and are ready to build their career in technology sales. How You'll Make an Impact Drive Expansion Revenue: Identify and close upsell and cross-sell opportunities within Nextiva's existing small business customer base. Create Opportunities: Proactively engage customers through outbound calls, email, SMS, and other channels rather than waiting for leads. Understand the Customer's Business: Engage small business customers across a variety of industries, ask effective questions, uncover business challenges, and connect their needs to the right Nextiva solutions. Position Nextiva's AI-Powered Solutions: Clearly articulate the value of Nextiva's platform, including AI-driven capabilities that improve customer experience and business outcomes Demonstrate Value: Deliver focused product demos and clearly explain how Nextiva's solutions can help customers achieve better business outcomes. Move Quickly: Manage multiple opportunities and maintain consistent follow-up to keep a high-velocity sales cycle moving. Own Your Pipeline: Manage opportunities from outreach through close while maintaining accurate pipeline, activity, and forecasting information in Salesforce. Continuously Improve: Apply coaching, performance insights, and AI-enabled tools to continuously improve your customer conversations, productivity, results, and product knowledge. What Success Looks Like You're motivated by growth—both in the results you deliver and the career you're building. You take ownership, follow through on commitments, and bring energy and resilience to a fast-paced sales environment. You're coachable, curious, and willing to keep learning. Successful team members: Consistently meet or exceed expansion revenue targets Are comfortable creating opportunities through proactive outbound outreach Represent Nextiva professionally in customer conversations, including video meetings. Build rapport quickly, and confidently move customer conversations toward an outcome Stay organized while managing multiple customer conversations and opportunities at once Bring consistency and discipline to follow-up, keeping opportunities moving Respond well to coaching and quickly put feedback into practice Stay resilient, learn from setbacks, and maintain momentum in a performance-driven environment Effectively incorporate AI tools into your workflows to improve speed, quality, customer experience, and outcomes. Experience matters, but mindset and execution matter more. This role is a strong fit for someone building or transitioning into a career in technology sales, where effort, consistency, and a growth mindset translate directly into success. What You'll Bring 2+ years' experience in a customer-facing role where you were directly accountable for revenue-related goals or targets, in a fast-paced environment A demonstrated track record of meeting or exceeding those goals Advanced English fluency, both spoken and written, with the ability to simplify complex and/or technical concepts Comfort with frequent outbound customer conversations and proactive outreach The ability to thrive in a high-velocity environment with short, fast sales cycles A professional, customer-ready presence and communication style. You'll regularly interact directly with customers by phone, email, and video Business curiosity and the ability to quickly understand different customers, industries, and business needs Strong organization, follow-through, and attention to detail Coachable, with demonstrated ability to apply feedback to improve performance Self-motivated and resourceful, you take ownership of your work and take initiative to solve problems Demonstrated curiosity about AI and technology; motivated to continuously learn, apply new tools, and build your sales and product knowledge Relevant experience can come from many backgrounds. Examples include roles with sales quotas, upsell or cross-sell goals, customer retention/save targets tied to revenue, collections or recovery targets, account growth, or other commercially focused performance goals. Nice to Have : Bachelor's degree in business or a related field Exposure to SaaS, UCaaS, CCaaS, telecommunications, or other technology products Familiarity with Salesforce or another CRM Experience supporting US-based customers in a B2B environment Exposure to AI tools (e.g., ChatGPT, Copilot) in a professional setting Compensation & Growth Competitive base salary + uncapped commission Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results : Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses. Health - Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage Insurance - Life Insurance (24 times your monthly salary) Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time Financial Security - Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA) Wellness ‍ - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! #LI-AL1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram , Instagram MX , YouTube , LinkedIn , and the Nextiva Blog .

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . Location: Remote , preference for Netherlands, United Kingdom, Ireland, Spain or Portugal. Key engineering and product teams are based in these locales. About the Role Maze customers need to reach the right participants and trust the quality of the people taking part in their studies. Recruitment is a critical part of research. We're looking for a Product Lead to own the recruitment and panel experience at Maze . You'll set the product vision for how customers recruit and manage participants across Maze, working across unmoderated, moderated, AI-moderated, and future research experiences. This is a highly cross-functional product area that sits at the intersection of product, operations, and our panel partner ecosystem. You'll work in a trio with Engineering and Design while partnering closely with our Panel Operations team, GTM, Customer Success, Research Partners, and other product teams. You'll own the customer and participant experiences as well as the systems behind them, helping Maze deliver a recruitment experience that is high-quality, reliable, and able to scale with increasingly complex customer needs. You'll work on: Set the product vision and roadmap for recruitment and participant management across Maze. Improve participant quality by building stronger feedback loops, quality signals, filtering, and experiences that reduce confusion for participants. Make it easier for customers to recruit the audiences they need across different study types, including more complex enterprise use cases. Understand panel performance and identify gaps in participant supply, quality, and fulfillment. Partner with Panel Operations to continuously improve the tools, workflows, and handoffs used to fulfill recruitment requests. Help evaluate and onboard new panel partners and determine where deeper integrations can improve quality, coverage, or efficiency. Develop smarter ways to route studies to the right participant supply based on customer and study needs. Stay close to the operational side of recruitment so product decisions are grounded in how participant fulfillment actually happens. Partner with Sales, Customer Success, and Research Partners on customer needs, recruitment feasibility, packaging, adoption, and opportunities where recruitment capabilities can unlock deals. Define and measure success across participant quality, fulfillment, and the overall recruitment experience. You should apply if: You have experience as a Product Lead, or equivalent, owning complex product areas from strategy through execution. You're comfortable working on products that span software, operations, and external partners rather than living entirely within a single product surface. You can turn messy, cross-functional problems into a clear product vision and an actionable roadmap. You're comfortable getting close to operational workflows and using what you learn to make better product decisions. You have strong product judgment and are comfortable bringing a clear recommendation to the room, even when there isn't a perfect answer. You're experienced partnering closely with Engineering and Design while bringing stakeholders from across the business into your product process. You think in systems and look for scalable product solutions rather than one-off workarounds. You're comfortable balancing customer experience, business needs, operational realities, and technical constraints. You thrive in an environment where you can move quickly, make decisions with imperfect information, and continuously learn from customers and internal teams. Bonus points if you have: Experience with user research or research participant recruitment. Experience building products with a meaningful operational component. Marketplace or supply-and-demand product experience. Experience working with external partners, vendors, or integrations that are critical to the customer experience. Experience building products for enterprise customers with complex requirements. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

About DeleteMe : DeleteMe is the leader in proactive privacy protection. We help security teams reduce their human attack surface by continuously monitoring and removing exposed personal data (PII) from the open web — the very data threat actors use to launch social engineering, phishing, Gen-AI deepfake, doxxing campaigns, physical threats, and identity fraud. Operating as a fast-growing, global SaaS company, DeleteMe serves both consumers and enterprises. DeleteMe has completed over 100 million opt-out removals, helping customers reduce risks associated with identity theft, spam, doxxing, and other cybersecurity threats. We deliver detailed privacy reports, continuous monitoring, and expert support to ensure ongoing protection. DeleteMe acts as a scalable, managed defense layer for your most vulnerable attack vector: your people. That's why 30% of the Fortune 100 , top tech firms, major banks, federal agencies, and U.S. states rely on DeleteMe to protect their workforce. DeleteMe is led by a passionate and experienced team and driven by a powerful mission to empower consumers with privacy. Job Summary: We're looking for an experienced and strategic Deal Desk Manager to establish the deal desk function at DeleteMe. This is a high-impact opportunity to accelerate deal velocity, reduce risk in contracting, and enable scalable revenue growth across direct and partner motions. This individual will partner with roles across the full Revenue function, as well as be the bridge between GTM and Finance to ensure alignment on ARR bookings. The ideal candidate will bring technical CPQ knowledge, compassion for sales and customers, along with a drive to scale. Job Responsibilities: -Partner with account executives, account and customer success managers to structure and review non-standard deals, ensuring compliance with pricing, discounting, and commercial policies. -Own the quote approval process and act as the gatekeeper for deal health and margin integrity. -Support SFDC and CPQ (Configure, Price, Quote) implementation, enhancement, operations and maintain quote templates and workflows. -Collaborate with legal, finance, and operations to streamline contract and approval workflows. -Provide real-time deal support and serve as a subject matter expert for SFDC, CPQ tools, and pricing calculators. -Help define and maintain pricing and packaging models, and commercial terms in alignment with Product and Finance. -Continuously optimize processes for quoting, approvals, and contract execution. Job Requirements: -A Minimum of 4 – 6 years in RevOps, Deal Desk, or Finance within a B2B SaaS environment -Strong grasp of subscription pricing, contracting, and enterprise deal structures -Hands-on experience with Salesforce.com and related CPQ applications -Proven ability to lead cross-functional initiatives and represent QTC at the leadership level -Comfortable building from scratch in a fast-paced, scaling environment -Strong EQ to understand the needs of both sales and customers -This role requires domestic and international travel. All standard travel expenses will be covered in accordance with the company's travel reimbursement policy. -Located in: Boston, MA Nice to Haves: -Experience as a Stripe and/or Netsuite -Experience as a system admin for SFDC -Background in cyber security or privacy industries -Familiarity with direct and channel sales models -Experience in a company leveraging both Sales-Lead and PLG motions What We Offer: Benefits and eligibility may vary based on role, location, employment status, and other factors. Comprehensive health benefits - Medical, Vision, Dental 401k retirement plan Paid Parental Leave 20 days of Paid Time Off 11 Company-Paid Holidays Birthday Off Work From Home Stipend Cell Phone Reimbursement Fitness Membership Reimbursement Child Care Reimbursement DeleteMe Gold Membership Discounted DM Plans for Friends and Family Compensation Additional Information

About Maze Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development. In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today's AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That's where Maze comes in. We believe companies shouldn't have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision. Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves. That's why Maze was recently named the #1 user research platform in UX Tools' Design Tools Survey —and why we're scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world class customers such as Uber, Amazon, Atlassian, Anthropic & more. Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values . Senior Security Engineer Location: Remote , preference for Netherlands, United Kingdom, Ireland, Spain or Portugal. Key engineering and product teams are based in these locales. About the Role We're hiring a Senior Security Engineer to take the lead on security at Maze. You'll own two closely connected areas: The corporate IT foundation every Maze employee relies on The security controls that keep our cloud, code and SaaS environment secure and auditable Identity, devices and access sit right at the intersection of IT and security. This is an opportunity to own that space end to end. Your job is to automate the IT side so well that most of your time goes to corporate security engineering. You own the budget and tooling to automate the IT layer, and the helpdesk scope stays deliberately small, so the role stays an engineering role. You'll report to our Senior Manager, Platform Engineering and work closely with teams across Maze. As a Senior Security Engineer at Maze, you will: Own identity and SSO in Google Workspace, including groups, SCIM provisioning, MFA and access policies Run our macOS fleet through Iru, including enrolment, configuration, patching and compliance Automate joiner, mover and leaver flows from Rippling so new hires are fully provisioned on day one and leavers lose access within hours Own SaaS licensing and app provisioning, while keeping internal support lightweight through automation and self-service Own security controls across AWS, GitHub, Kubernetes and our SaaS environment, including role based access, IAM hygiene, cloud guardrails, network boundaries and secrets management Run vulnerability management end to end, taking findings from Intruder, Socket and pentests through remediation and verification with clear owners and SLAs Run regular access reviews and generate audit evidence through Vanta, making compliance thorough, timely and low effort Bring a security perspective to incidents and post-incident reviews, turning what we learn into stronger controls Use AI-assisted and agentic workflows to reduce manual work and investigate issues faster What you won't own Application code review and threat modelling, sales questionnaires, customer security calls or other customer-facing security work. These sit with our Senior Manager, Platform Engineering today and will move into the Infosec function as business needs grow. What we're looking for You have a strong software, infrastructure or security engineering background and are comfortable using code and infrastructure as code to automate repetitive work You've owned identity, MDM and joiner and leaver automation at a remote company and can speak to the impact your automation had You've secured a modern AWS or GCP environment and can explain the trade-offs behind your IAM decisions You've run vulnerability management or access reviews in an environment with external audits You have experience with SOC 2 or ISO 27001 controls and know how to turn a control into an automated check You care about the employee experience and are comfortable saying no when needed while providing context and a better path forward You're excited about AI-assisted development and actively use modern AI tools in your work Our stack Identity and people systems: Google Workspace, Rippling Devices: Iru (formerly Kandji), macOS Cloud and infrastructure: AWS, GCP, Kubernetes, Terraform, Docker Security and compliance: Vanta, Intruder, Socket, Datadog Security, Riot Network: Cloudflare Zero Trust CI/CD: GitHub Actions, Depot CI, Argo CD Observability: Datadog Collaboration: Slack, Notion, Linear, GitHub, Zoom Application: TypeScript, Node.js, React You don't need experience with every technology in our stack. We care more about strong fundamentals, an engineering approach to both IT and security and excitement about making Maze secure by default as we scale. Inclusivity and Pay At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations. Why Maze is unique Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze. Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge. Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions Benefits Health insurance with international coverage, vision, and dental: 100% of the team member premium paid For some locations, coverage options vary, please see our benefits pages for more information Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources Life and Disability Insurance, 100% of the team member premium paid Flexible time off Meaningful equity Company retreats, fully paid for by Maze New MacBook (laptop), paid for by Maze Paid Family leave: 16 weeks for birth or adoptive parents $500/month to be used for dependent health insurance coverage If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever! $1,500 remote work setup fund to ensure you can set up a productive work space Flexible work schedule where you manage your own working hours Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more Virtual social engagements randomly throughout the year SWAG, we have some really cool swag Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more Check out all of our a-maze-ing benefits here . Outreach Notice We understand you might be excited about the job you're applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application , as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.

Redefine the future of customer experiences. One conversation at a time. At Nextiva , we're reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it's through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you're ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong. The Technical Onboarding Specialist / Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva's platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience. Key Responsibilities Assist customers with initial account setup via phone and screen share Guide customers through login, configuration, and product functionality Configure accounts, call flows, and devices with accuracy and attention to detail Perform network checks and basic troubleshooting Test configurations to ensure successful implementation Deliver customer training on features and product usage Meet daily productivity and performance metrics (appointments, call handling, completion rates) Handle both inbound onboarding calls and scheduled appointments Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience AI & Future-Focused Responsibilities Demonstrate interest in AI tools and automation in customer support/onboarding workflows Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve Contribute insights to improve AI onboarding agents based on real customer scenarios Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused Qualifications Proficient English (written and verbal communication) Experience in a customer-facing or support role Strong problem-solving and troubleshooting skills Strong communication and active listening skills Commitment to delivering amazing customer service Attention to detail and time management Basic technical aptitude (software support, device setup, networking fundamentals) Ability to work evening/night shifts aligned to U.S. business hours (Mon–Fri 4:00 pm – 3:00 am) Preferred Experience with CRM tools Microsoft Office proficiency VoIP experience preferred Basic networking knowledge Exposure to or curiosity about AI tools, automation, or prompt-based systems Nextiva DNA (Core Competencies) Nextiva's most successful team members share common traits and behaviors: Drives Results : Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go. Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work. Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates. Total Rewards Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can do their best. Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, incentives, or bonuses. Health – Comprehensive medical coverage, individual limit on exclusions and dental care Insurance – Life, disability, traumatic injuries and critical diseases Work-Life Balance ⚖️ – PTO for all employees, Paid Sick leave (official document required), paid parental leave and paid holidays Wellness ‍ – Employee Assistance Program and wellness initiatives Growth – Access to ongoing learning and development opportunities and career advancement At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! #LI-SP1 #LI-REMOTE Founded in 2008, Nextiva has grown into a global leader trusted by over 100,000 businesses and 1M+ users worldwide. Headquartered in Scottsdale, Arizona, and with teams across the globe, we're the future of customer experience and team collaboration through our AI-powered, conversation-centric platform. Want to see what life at Nextiva is all about? Connect with us on Instagram , Instagram MX , YouTube , LinkedIn , and the Nextiva Blog .

Who We Are Imprint helps the world's best brands grow the lifetime value of their customers. We started with co-branded credit cards and rebuilt them to be smarter, more rewarding, and brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com , H-E-B, Fetch, and Shell to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. But the card is just the beginning. We combine advanced payments infrastructure, intelligent underwriting, and deep customer data to create delightful and personalized experiences for members as well as efficient and profitable relationships for our brand partners. Our robust technology and world-class operations allow us and our brand partners to offer powerful financial products without becoming a bank. In the U.S., co-branded cards alone account for over $300 billion in annual spend, and most still run on decades-old legacy bank systems. Imprint is the modern alternative: flexible, embeddable, and built for how people actually pay today. Backed by Kleiner Perkins, Thrive Capital, Ribbit, and Khosla Ventures, we're building a world-class team to redefine how people pay and how brands grow. If you want to move fast, solve hard problems, and own real outcomes, we want to meet you. As Lead Solutions Engineer , you will own the technical relationship with Imprint's enterprise partners, ensuring seamless integration, launch, and enhancements of payment solutions. This is a mission-critical role that sits at the intersection of major enterprise partner delivery and internal product strategy, requiring both deep technical expertise and strong business judgment. You will act as the strategic technical partner to large enterprise partners: managing complex partner solutions that are delivered over many months, translating partner requirements into actionable solutions, driving repeatable launch processes, and ensuring Imprint's platform meets partner needs while staying true to Imprint's vision to be the best way to pay. This role blends hands-on technical execution with systems-building, requiring someone who can bring order to ambiguity and scale partner success as Imprint grows. What Success Looks Like in the First 90 Days You can independently run technical discovery, solution design, and implementation for enterprise partner opportunities. At least one partner implementation is launched through your technical leadership. Clear opportunities to automate partner delivery are identified, prioritized, and at least one automation improvement is shipped or in-flight. Responsibilities Collaborate with sales, account management, and product teams to ensure major enterprise partner success from pre-sales through long-term partnership Drive pre-sales technical discovery and solutioning: Understand partner needs and constraints. Map Imprint capabilities to partner requirements. Serve as payments and card program expert to architect a best-in-class card program. Provide technical guidance, architecture input, and implementation approach. Own post-sales technical implementation and partner delivery: Lead integration planning and execution. Troubleshoot technical issues and unblock launches. Build strong relationships with partner technical teams. Drive proactive communication with partners to surface opportunities and mitigate risks. Partner closely with Product and Engineering to influence roadmap: Help define new products and improvements that solve real partner and consumer problems. Ensure new partner and consumer-facing product features are aligned with partner expectations Automate and standardize partner delivery: Improve tooling, documentation, and repeatable integration patterns. Contribute to operational stability at launch time by implementing flexible but repeatable frameworks. Improve technical documentation and partner-facing implementation guides. Qualifications Required Experience in solutions engineering, implementation engineering, sales engineering, or similar technical client-facing roles Strong technical background in REST APIs, front-end technologies, and mobile/web SDKs Payments experience is essential: deep understanding of payment networks, PSPs, and payment product architecture General understanding of how products are built, including front-end and back-end development concepts Demonstrated ability to operate effectively in ambiguity and bring structure to unstructured problems Extremely detail-oriented with a track record of managing complex, multi-stakeholder projects to successful completion Collaborative team player with strong cross-functional partnership skills Excellent judgment in balancing partner needs with internal priorities and knowing when to escalate strategic decisions Motivated by building a successful company and willing to operate as a senior individual contributor Proven track record of improving processes through tooling and automation. Nice to Have Experience with B2B2C partner implementations. Familiarity with data flows, identity/KYC concepts, or risk/compliance considerations in financial products. Familiarity with AI/LLM tools and automation in technical workflows Track record of working effectively in small, high-performing teams Perks & Benefits Competitive compensation and equity packages Leading configured work computers of your choice Flexible paid time off Fully covered, high-quality healthcare, including fully covered dependent coverage Additional health coverage includes access to One Medical and the option to enroll in an FSA 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let's move the world forward, together.

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. Key Responsibilities: Achieve sales targets in the area. Proactively seek out new business opportunities and coordinate meetings with potential partners to fuel business development. Strategize, plan, and deliver compelling presentations to engage business partners and stakeholders. Identify and establish partnerships with the most suitable fire alarm and life safety product distribution channels. Conduct comprehensive product and commercial education sessions in collaboration with partners to enhance product knowledge and drive sales. Advocate for the inclusion of Ajax Systems products in system specifications, actively influencing purchasing decisions. Collaborate closely with branded product distribution partners to meet the evolving needs of business partners. Contribute to the formulation and execution of market strategies tailored to Ajax Systems products and solutions. Assist in the development of targeted strategies for vertical markets, maximizing opportunities for Ajax Systems. Actively participate in marketing events and exhibitions to showcase Ajax Systems offerings and support brand visibility. Play a vital role in the overall growth and expansion of the Ajax Systems brand. Provide valuable feedback to management based on market requirements, contributing to the enhancement of current and future product offerings. Qualifications: B2B sales experience with residential fire market. Great business sense and network in the industry. Deep understanding of the industry standards, channels, and sectors. Technical competence with fire products. Strong sales and technical presentation skills. Ability to travel per business needs (up to 70 - 80% of time). Proactive, self-driven with hunter mentality. We offer: Opportunity to work in one of the most recognized and innovative security manufacturers. Opportunity to take on new challenges, advance your career, and make a meaningful impact. Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas. Competitive compensation that includes a base salary and performance-related bonuses. Car allowance and all business expenses and work tools are covered by the company. Compensation Additional Information