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Enhanced Due Diligence Investigations Analyst
GustoDenver, CO - Hybrid (Hybrid)27 days ago
InternshipHybridMid$89,165 - $89,165 / Year
triageinsurancepayrollcompliancekycaml+4

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: Gusto is seeking a Senior Enhanced Due Diligence (EDD) Investigations Analyst to support our Financial Crime Compliance (FCC) program. This is an individual contributor role within the EDD Investigations team, focused on conducting the most complex due diligence reviews to identify, assess, and mitigate regulatory, financial crime, and reputational risk. In this role, you will independently perform in-depth EDD investigations for the highest-risk customers and most complex entity structures, using a combination of human judgment, open-source intelligence, and AI-enabled tools. You will provide specialized risk analysis to internal partners and make well-supported recommendations on onboarding, monitoring, and exit decisions, balancing regulatory obligations and customer experience. EDD at Gusto presents unique and intellectually engaging challenges. Our platform supports hundreds of thousands of small businesses across diverse industries, ownership structures, and geographies, which means no two investigations look exactly alike. From onboarding through ongoing monitoring, you'll work through nuanced risk profiles and layered entity structures that require rigor, sound judgment, and adaptability. This role is ideal for someone who can balance a high volume of reviews with deep, independent investigative work on complex matters, and who uses AI as a core part of how they work to improve both efficiency and quality. About the Team: The Enhanced Due Diligence Investigations team conducts thorough reviews of higher-risk customers and activities, from the point of onboarding through ongoing monitoring. The team performs Know Your Customer (KYC) reviews to verify that new customers are legitimate businesses, and evaluates ownership and control structures, source of wealth and funds, adverse media, sanctions exposure, and other risk indicators to ensure Gusto meets regulatory expectations and maintains platform integrity. Here's what you'll do day-to-day: Independently conduct enhanced due diligence reviews for the highest-risk customers in accordance with internal procedures and regulatory expectations, including periodic and event-driven reviews Perform in-depth open-source research and documentation analysis to assess adverse media, sanctions and PEP exposure, industry and geographic risk, source of funds and wealth, and beneficial ownership and control structures Evaluate the most complex or multi-layered entities, synthesize findings into clear investigative summaries, and draft Suspicious Activity Reports (SARs) when appropriate Investigate and independently resolve EDD-related alerts involving sanctions exposure, adverse media, PEPs, marijuana-related businesses, or other elevated risk indicators, making sound, risk-based recommendations and escalating to EDD leadership where guidance is needed to resolve an issue Independently perform KYC reviews during customer onboarding, verifying business legitimacy, identity, and beneficial ownership, and resolving complex or escalated cases, including those with opaque ownership structures, high-risk indicators, or conflicting information, with minimal guidance Leverage AI-enabled tools to accelerate issue spotting, alert triage, research, and documentation, providing clear context and constraints through prompt refinement while maintaining human judgment and accountability Critically review and edit AI-generated research or summaries to ensure accuracy, completeness, and regulatory soundness, applying Gusto's AI policies and data protection standards when handling sensitive information Identify opportunities to improve investigative workflows, contribute to EDD desktop guides and training materials, and surface insights on emerging trends to support continuous program improvement Mentor junior analysts on open-source research, beneficial ownership analysis, and risk documentation through case reviews and structured feedback Here's what we're looking for: 5+ years of experience conducting enhanced due diligence, AML investigations, KYC, customer due diligence, or similarly deep investigative or research-driven work Strong investigative writing skills with the ability to independently summarize highly complex fact patterns and risk assessments Excellent research and analytical skills, including comfort working with large volumes of information Extensive experience conducting open-source research and adverse media analysis Deep familiarity with regulatory expectations related to EDD, SAR reporting, and customer due diligence Ability to apply sound, independent judgment in ambiguous or higher-risk scenarios Strong organizational skills and attention to detail, comfortable managing multiple complex cases simultaneously Experience using AI-enabled tools as part of day-to-day investigative workflows, including refining prompts and validating outputs Collaborative mindset and ability to work effectively with cross-functional teams Experience mentoring or providing structured feedback to junior investigators CAMS or other relevant compliance certifications strongly preferred Our cash compensation amount for this role is between $89,165/yr - $112,942/yr in Denver and $110,640/yr -$136,456/yr for New York/San Francisco. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Compensation for this position also includes an equity package and performance bonuses. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

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Principal Engineer
IntercomBerlin, Germany (Hybrid)27 days ago
InternshipHybridPrincipal
pythonrubyrperldata sciencearchitecture+8

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. Speed is something we fight for every day at Fin, and we believe Berlin is built for people who share that instinct. We are drawn to Berlin by its rare blend of deep technical talent and rich creative culture – all within a vibrant, globally connected city that's close to our R&D hubs in Dublin and London. It's a place where the best of the best technical talent thrive, and where people from around the world are eager to relocate and build ambitious products. Our ambition is to hire 100 people in Berlin over the year ahead across engineering, AI, data science, product, and design. We believe this is the most exciting time to join, be the founding R&D talent in the region and make a lasting impact as we build the world's number one customer agent! What's the opportunity?  Principal Engineers at Fin have the opportunity to lead the definition and execution of key strategic initiatives. You will work autonomously and be accountable for strategic execution in part of the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Group Engineering Managers on technical strategy and leadership. Learn more about our engineering culture at intercom.engineering What will I be doing?  As an experienced engineer you will: Have a mastery of domain knowledge and work as a leader within the R&D org to drive key strategic projects. Provide assessments of project progress, risks and challenges to engineering leadership to help guide resource allocation and prioritisation. Contribute to our technical architecture as we grow. We scale to service requests from all our customers' customers. We're growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design and implementation. This role has a mix of both hands-on development as well as lead/architecture work. Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems. Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence What skills do I need?  Ideally, you've built an exciting SaaS product in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you've created Significant, demonstrated impact that your work has had on the product and/or the teams Deep knowledge of a high-level programming language (for example, Ruby, Python, Perl etc.) but it doesn't need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working) You will have experience with Distributed systems 2+ years of experience as the primary technical leader for a team Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. Engineers at Fin are pragmatists who work closely with others on cross-disciplinary teams and have a strong sense of product strategy.   #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

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GTM Recruiter
IntercomSan Francisco, United States (Hybrid)27 days ago
InternshipHybridMid$130,500 - $155,900 / Year
crmsalesforcesalescustomer successcustomer supportrecruiting+1

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  Fin is looking for a Recruiter to support strategic hiring for our organization and contribute to our team's growth and success. You will drive full cycle recruitment for positions across our GTM and G&A teams. You will effectively partner with leadership and be a strategic talent partner and advisor across the organization. You will leverage your recruiting expertise and deep knowledge of Intercom's business to design strategy and differentiate Intercom in the market. You will proactively identify opportunities and solutions to improve and iterate on recruiting processes and partner with stakeholders to drive solutions forward.  What will I be doing?  Partner with Fin's leaders and Hiring Managers to deeply understand their needs. Influences and advises stakeholders on their recruiting approach, strategy, and processes.  Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.  Attracts and converts passive talent through effective and authentic storytelling of company strategy and business goals.  Leverage data to diagnose challenges in a search, proactively create and execute solutions and influence and advice stakeholders.  Provide an excellent candidate experience and serve as a trusted partner. What skills do I need?  4+ years of full cycle GTM/Sales recruiting experience in a high growth tech environment.  Expertise and talent market intelligence across business teams (GTM and G&A functions).  Creative recruiting approach and capable of attracting and converting talent.  Proven track record of partnering with GTM leaders to meet and exceed hiring goals.   Data and metrics driven, ability to use data to inform decisions.  Strong analytical, conceptual, and problem-solving abilities.  Passion for building and managing diverse pipelines.  Aligned with Fin's values; growth mindset, highly collaborative, work with a sense of urgency and obsess about customer success. *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $130,500-$155,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).     #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

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Market Manager, Italy (Hotels)
InternshipOn-siteMid
gotaxcrmsalesforcesalesaccount management+3

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels organization operates with a start-up spirit inside a much larger company. You get the speed, ownership and entrepreneurial energy of a small team, backed by Airbnb's global brand, reach and resources. We're growing fast, and the people who join have an outsized impact on where we go next. For hotels, we are a source of incremental bookings and new demand, helping them grow their business and reach guests they wouldn't find on their own. For guests, we open up a wider world of places to stay and discover. We're building this at scale, and we're looking for people who want to build it with us. The Difference You Will Make As a Market Manager, your role will entail ensuring the health and expansion of our supply in Italy.  This will involve managing Hotels, optimizing their set-up via discounts, availability and other levers. Your focus will be to enhance Airbnb's market presence in the region  through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of the hotel's success on Airbnb. This includes developing tiering and account management strategies and managing relationships with strategic partners, as well as internal stakeholders and your immediate colleagues in your local region. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets across your managed regions, aiming to secure our long-term success. A Typical Day Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. Implement strategies to effectively manage and optimize your portfolio of hotels in  Italy, from independent and family-run properties to groups and chains. Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. Acquire comprehensive knowledge of Italian market trends to inform both internal and external stakeholders. Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests. Your Expertise 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities. Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects. Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. Fluent Italian and English are required; additional European languages are a plus. Based in Milan, and must be willing to regularly travel to your assigned territory across Italy. Typical expectation would be once every 4 to 6 weeks. Passion for Airbnb, travel, and the sharing economy. Being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €51.000 — €58.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Principal, Strategic Finance & Analytics, Technology
Full TimeFully RemoteMid$168,000 - $168,000 / Year
awsplatform engineeringprocurementforecastingvariance analysisrecruiting+2

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  Technology Finance partners across Infrastructure, Engineering, and Product teams to plan, forecast, and manage the cost of running Airbnb's cloud and AI platforms. The team sits at the intersection of finance and technical infrastructure, translating usage trends — cloud compute, storage, and AI spend — into forecasts and cost narratives that inform company-wide investment decisions. Key cross-functional partners include Engineering, Procurement, and FP&A, among others. The Difference You Will Make: This role owns the understanding, forecasting, and influencing of Airbnb's total cloud and AI spend, spanning traditional AWS infrastructure and AI. Success looks like a cost narrative leadership can act on, and identified efficiency opportunities that measurably bend the cost curve without degrading product or employee experience. This includes leading planning cycles (FY26 close-out, FY27 guidance) and driving month-over-month rigor in cost variance analysis. A Typical Day:  Build and maintain the monthly/weekly cloud and AI cost forecast, reconciling actuals against plan and explaining variance drivers to leadership. Track AI spend by category and by model/provider mix, flagging shifts in usage or pricing that affect the forecast. Partner with Infrastructure and AI Platform engineering teams to size, validate, and prioritize efficiency initiatives (model routing, token optimization, provider migration). Own migration-tracking reporting (e.g., provider mix shifts, cost impact of model changes) and ensure the underlying data is traceable back to source systems. Prepare and present cost updates to a broad, senior audience, translating technical usage data into clear financial narratives. Identify and quantify new cost efficiency opportunities in partnership with technical stakeholders, and track them through to landed savings. Run monthly and ad hoc reviews with Finance and Tech leadership Your Expertise: 10 years of finance, FP&A, or cost management experience, ideally including direct exposure to cloud infrastructure costs  Prior experience with AI/ML infrastructure costs strongly preferred. Demonstrated ability to build and maintain complex financial models and forecasts in ambiguous, fast-changing environments. Strong track record partnering with engineering/technical teams to translate usage data Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $168,000 — $206,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Senior Software Engineer, Payments Transaction Risk
Full TimeFully RemoteSenior
pythonjavakotlinreactmachine learningdata science+3

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Airbnb Payments team allows any two people in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb's belongs anywhere mission.We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75 currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we'll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts.  The Difference You Will Make: We are looking for talented and self-motivated Senior Software Engineers who are passionate about working in this highly dynamic domain and collaborating with world-class XFN teams to advance our mission. As part of the Payments Risk Engineering team, you will be in charge of designing and building a wide range of scalable systems and robust infrastructure to detect, mitigate and resolve risk issues across our entire payments platform, and to protect our communities and businesses from all malicious activities and fraudulent actors. You will be deeply involved in the technical details of building highly available and real-time risk services in close collaboration with product, data science and operations teams to understand and react to the ever evolving risk scenarios and to make Airbnb the world's safest while easiest to use payments platform. A Typical Day:  Building and maintaining a long-term technology stack with well defined APIs that is service-oriented, modular, granular, observable, and efficient. Working closely with data scientists, product managers and other XFN partners to build business insights, develop product features and respond to fraud attacks and risk issues across the platform. Building and maintaining integrations with third party vendors / payments networks & processors to empower our in house risk systems. Developing and iterating on our risk detection, mitigation and resolution strategies as risk scenarios/business requirements evolve. Focusing on continuous monitoring and alerting to uplevel the quality and observability of our risk systems. Collaborating with other engineering teams across Airbnb to advance our engineering process and technical foundation.  Your Expertise: 5+ years of relevant industry experience (Payments/Fintech) as a backend software engineer. Proficient in at least one major programming language (preferably Java/Kotlin/Python). Experience in React (or any equivalent JS library) would be nice to have. Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms. Passion for delivering products end-to-end, from ideation through planning and scoping to implementation and experimental A/B testing. Rigor in high code quality, automated testing, and other engineering best practices. Experience or desire to work collaboratively in cross-functional teams with product, data scientists, design and operations. Familiarity with experimentation and machine learning techniques Outstanding communication and interpersonal skills and detail oriented. Capable of making data driven decisions and articulating tradeoffs in any technical decisions. Bachelor's and/or Master's degree, preferably in CS, or equivalent experience. Experience in fraud/spam detection/mitigation in the payments domain is a huge plus, but not required. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.      Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Market Manager, Spain (Hotels)
AirbnbBarcelona, Spain27 days ago
InternshipOn-siteMid
gotaxcrmsalesforcesalesaccount management+3

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels organization operates with a start-up spirit inside a much larger company. You get the speed, ownership and entrepreneurial energy of a small team, backed by Airbnb's global brand, reach and resources. We're growing fast, and the people who join have an outsized impact on where we go next. For hotels, we are a source of incremental bookings and new demand, helping them grow their business and reach guests they wouldn't find on their own. For guests, we open up a wider world of places to stay and discover. We're building this at scale, and we're looking for people who want to build it with us. The Difference You Will Make As a Market Manager, your role will entail ensuring the health and expansion of our supply in Spain. This will involve managing Hotels, optimizing their set-up via discounts, availability and other levers. Your focus will be to enhance Airbnb's market presence in the region  through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of the hotel's success on Airbnb. This includes developing tiering and account management strategies and managing relationships with strategic partners, as well as internal stakeholders and your immediate colleagues in your local region. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets (such as Barcelona) and emerging, untapped markets across your managed regions, aiming to secure our long-term success. A Typical Day Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels. Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed. Implement strategies to effectively manage and optimize your portfolio of hotels in Spain, from independent and family-run properties to groups and chains. Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders. Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources. Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory. Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success. Acquire comprehensive knowledge of Spanish market trends to inform both internal and external stakeholders. Understand the technical aspects of software partnerships (including property management systems and channel managers) to offer comprehensive support, ensuring a seamless experience for hosts and guests. Your Expertise 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships. 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge. Proven track record of being able to effectively work a book of business, demonstrating expertise in nurturing and converting potential opportunities. Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making. The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight. Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success. Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills. Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role. Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects. Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management. Fluent Spanish and English are required; additional European languages are welcome. Based in Barcelona, and must be willing to regularly travel to your assigned territory across Spain. Typical expectation would be once every 4 to 6 weeks. Passion for Airbnb, travel, and the sharing economy. Being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Spain Annual Pay Range €50.000 — €60.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Senior Talent Acquisition Business Partner - GTM
InternshipOn-siteSenior
gocloudflarecajournalismsalesrecruiting+2

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Location:  London, UK This is a 9 month FTC role About the Role: We are looking for a Senior Talent Acquisition Business Partner to join our London-based EMEA team in a fixed-term capacity. Acting as a strategic talent advisor, you will help drive the expansion of our GTM and G&A teams across the EMEA region with full autonomy. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare across various functions and regional markets as business needs evolve. Core Responsibilities End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan. Proactive Pipeline & Passive Candidate Outreach: Draw upon an extensive network of industry contacts to build proactive pipeline strategies across GTM and G&A roles across the EMEA region. Stakeholder Management & Advising: Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams. AI-Agent Integration & Process Optimisation: Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies. Data Utilization & Analytics: Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Employer Branding & Market Awareness: Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare's profile as a top destination for GTM talent. Examples of desirable skills Extensive GTM Recruiting Experience: A proven track record of success as a Senior Recruiter, well-versed in scaling sales GTM organisations. High-Volume EMEA Recruiting Track Record: Proven experience executing high-volume recruitment across diverse EMEA regions while maintaining high quality and low time-to-hire. Strategic Problem Solving: Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialise  and resolving complex organisational issues with high autonomy. Negotiation & Closing Skills: Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value proposition. AI & Ecosystem Proficiency: Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus: Strong organizational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Influencing: Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence. Adaptability & Self-Direction: Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape.   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Staff Technical Writer
FivetranIND - Bengaluru (Hybrid)27 days ago
InternshipHybridPrincipal
awsazuregcps3dockerkubernetes+23

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role We're looking for a Staff Technical Writer to write and edit enterprise documentation that empowers our customers to use Fivetran and understand how our data warehouse, database, and data lake products work. You'll collaborate with engineers, product managers, support engineers, and other technical writers. You join a friendly team of technical writers distributed among our international offices. This is a full-time position based out of our Bangalore office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You'll Use Documentation-as-code tools, including Markdown, Git, GitHub, and CI/CD workflows Data platforms such as Snowflake, Databricks, and BigQuery Cloud storage services such as Amazon S3, ADLS, and GCS Collaboration and project management tools such as Jira and Slack What You'll Do Create and maintain clear, accurate product documentation and release notes that help customers succeed. Review and refine customer-facing content, including error messages and UI text. Use a docs-as-code approach to co-author documentation with engineers, product managers, and contributors across the company. Improve existing documentation by ensuring technical accuracy, clarity, and consistency. Collaborate with a global writing team to define and evolve documentation standards, style, and terminology. Partner with engineers, SMEs, and cross-functional teams to deliver best-in-class technical documentation. Contribute to style guides, templates, and other shared resources that raise the bar for all company content. Act as a writing resource for other teams, helping improve content quality across the organization. Skills We're Looking For Extensive expertise in data warehouse and data lake documentation: 8+ years of experience documenting data warehouses, databases, data lakes, and cloud applications for a US-centric audience.  Deep technical knowledge: Experience with complex data lake and data warehouse technologies, cloud platforms (AWS, Azure, GCP), data pipelines (ETL/ELT), and replication techniques. Scripting, automation, and AI proficiency: Skilled at leveraging scripting, automation, and AI tools to streamline documentation workflows and enhance technical content delivery. Exceptional communication skills : Proven ability to craft clear, concise, and accurate documentation; strong technical editing abilities; impeccable grammar; and consistent application of style guides. Documentation leadership: Expertise in content planning, creation, and review processes, with a track record of implementing best practices that elevate documentation quality. Project management and organizational skills: Experience leading documentation projects, mentoring writers, managing competing priorities, and adapting to change while delivering high-quality results. Collaboration and customer focus: Strong history of working with engineers, writers, and globally distributed teams, translating customer needs into improved documentation that drives customer success. Bonus Skills​ Experience working at technology companies with globally distributed technical writing teams documenting enterprise-grade products or services. Understanding of the nuances of complex documentation lifecycles and experience working in an Agile environment. Experience working in a docs-as-code environment, GitHub, Markdown, CLI, and HTML. Understanding of cloud object storage, metadata catalogs such as AWS Glue and Unity Catalog, and open table formats such as Apache Iceberg and Delta Lake. Experience documenting configuration and deployment workflows for containerization and orchestration platforms such as Docker, Podman, and Kubernetes. # LI-HYBRID #LI-DB1   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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Program Manager, Community Support
AirbnbUnited States (Fully Remote)27 days ago
Full TimeFully RemoteMid$132,000 - $132,000 / Year
recruiting

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join:  The Community Support Team within Global Operations  is the voice of the Airbnb brand, with over 20,000 specialists supporting our community and providing the glue that helps power millions of experiences and a sense of community and belonging for guests and hosts on our platform each year.  Our organization deeply believes in providing a  frictionless experience at scale, works across the company to ensure the support experience is integrated across the entire lifecycle, and endeavors to make support a secret weapon and strategic differentiator for our brand. The Difference You Will Make: As a Program Manager in Community Support, you are responsible for implementing cross-functional and cross-platform programs that drive the strategic goals of the Community Support organization and Airbnb. You serve as the bridge between critical business functions such as Community Support, Product/Platform, Design, Engineering, Policy and Shared Services teams, aligning stakeholders and shepherding teams through the process of bringing our strategic initiatives to life. You will deliver on the end-to-end scoping, planning, execution, and launch of initiatives to achieve success for our product, hosts, and guests.  This high touch individual must come with experience working with seasoned executives, and be able to work with and influence stakeholders throughout Airbnb. You'll play a critical role in bringing to life Community Support's vision to build the world's most loyal travel community through exceptional service. A Typical Day:  Build an understanding of how their program fits within the broader company initiatives, including cross-functional teams, related programs, and organizational ways of working. With guidance, synthesizes these various external influences and adapts program delivery to reach an ideal outcome With minimal guidance, drives a project vision and purpose by collaborating with cross-functional teams. Manages cross-functional meetings and aligns stakeholders and teams to drive action plans and results.  Develops plans and monitors progress against the plan, communicates and effectively escalates issues and blockers with path to green recommendations Evaluates existing governance structures and optimises or creates new ones for the program team, seeks leadership feedback. Produces and revises documents and presentations that are leadership-ready, seeks guidance to refine as needed. Communicates complex information or ideas at the right altitude for the audience. Your Expertise: Bachelor's Degree or equivalent experience, preferably in related field;  4+ years of broad experience in customer service across contact center operations, digital support, and contact center technology  Experience managing and executing complex, cross-functional projects, ideally in a contact center and/or customer service environment Organized and collaborative Program Manager who inspires and motivates their team while driving results on time, and at high quality Understanding of technology use cases in customer service and contact centers Experience in creating project plans and business cases to show measurable impact of program, progress and project execution Ability to create compelling presentations and storytelling to to executives Experience and ease interacting with and influencing senior stakeholders Proven ability to pivot and deal with ambiguous situations resulting in a structured outcome.  Exceptional collaboration, partnership and influencing skills with the ability to work in a global environment across multiple locations and time zones to drive consensus across teams Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $132,000 — $154,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Systems Engineer, Browser Isolation
CloudflareAustin, United States (Fully Remote)27 days ago
InternshipFully RemoteMid
typescriptgorustwebglcloudflarekubernetes+7

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, TX (US) About the team Cloudflare Browser Isolation runs web content in remote browsers, helping protect users from threats while preserving a responsive browsing experience. Our team builds the Chromium-based browsing engine, remote rendering and streaming technology, and distributed services that manage browser sessions across Cloudflare's global network. You will work at the intersection of systems programming, distributed systems, and security. Engineers contribute across the product, collaborating on browser changes, service orchestration, observability, and build infrastructure. Scope and growth At this level, you will be accountable for reliable delivery within a defined component or problem area. You will make sound implementation decisions, seek help when needed, and build broader system knowledge over time. You do not need to have led an organization-wide architecture effort to succeed in this role. Technologies we use Browser engine: Chromium and C++. Systems programming: Rust. Distributed services and orchestration: Go, TypeScript, Cloudflare Workers, Nomad, and Consul. Remote rendering and streaming: WebRTC and Skia. Browser client: TypeScript, WebAssembly, and WebGL. What you will do Own well-scoped features and improvements from design and implementation through testing, rollout, and production follow-up, with support from experienced teammates. Develop and maintain C++ code in our Chromium-based browser, and contribute across distributed services and systems components written in Go, Rust, and TypeScript. Debug failures across browser processes, Linux hosts, and distributed services using logs, metrics, traces, and profiling tools. Improve session reliability, startup time, interactive latency, and resource efficiency; validate improvements with measurements. Write maintainable code, automated tests, and clear design notes; participate in constructive code and design reviews. Collaborate with teammates and partner teams, communicate trade-offs and blockers, and incorporate feedback. Participate in the team's production on-call rotation after onboarding, and contribute to incident mitigation and follow-up improvements. This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed. Desirable Skills, Knowledge, and Experience Experience delivering and maintaining production software, with practical C++ proficiency and an understanding of memory ownership, resource lifetimes, and concurrency. Linux/UNIX fundamentals, including processes, threads, networking, and tools for diagnosing system behavior. Working knowledge of data structures, algorithms, and software design. Experience developing or operating distributed systems, with an understanding of service-to-service communication, timeouts, retries, partial failure, and basic consistency trade-offs. Ability to navigate an unfamiliar codebase, break a defined problem into deliverable steps, and test correctness and failure cases. A systematic approach to debugging and performance analysis, using evidence to form and test hypotheses. Clear communication, collaborative problem-solving, and a willingness to learn Rust, Go, TypeScript, and the rest of our stack. Bonus Points These are preferred qualifications, not prerequisites. Prior Browser Isolation or Cloudflare experience is not required. Browser engines, Chromium, browser sandboxing, or security-sensitive systems. Low-latency streaming, graphics, remote computing, or other real-time systems. Container and workload orchestration, including Nomad or Kubernetes, and service discovery. Experience using Rust for systems programming or distributed services. Go or TypeScript; WebRTC, Skia, WebAssembly, or WebGL. Production observability, capacity planning, incident response, or build and release infrastructure.   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Systems Engineer, DNS
CloudflareAustin, United States (Fully Remote)27 days ago
InternshipFully RemoteMid
gorustcloudflarearchitecturecajournalism+1

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, TX About the DNS team Cloudflare runs one of the largest DNS infrastructures in the world. We provide authoritative DNS for millions of Internet properties and operate 1.1.1.1, a public recursive resolver.  Aggregated our authoritative DNS and resolver platforms handle around 3 trillion DNS queries per day. Our DNS systems are custom built internally, so we've developed a lot of proprietary technology that operates at scale, iterating constantly to meet new scaling and reliability requirements. The work spans protocol implementation, distributed systems, performance, reliability, and the operational tooling behind them. Our team builds and operates both services, plus the systems that publish records, distribute changes, and serve queries across Cloudflare's global network. About the role As a Systems Engineer on the DNS team at Cloudflare, you will be a key contributor to one of the core systems that help build a better Internet. You will take ownership of medium-to-large projects, driving them from initial design to successful completion with some supervision.  In this role, you will act as a natural point of contact for your projects, mentor junior engineers, and help improve the resilience and architecture of our systems. We are looking for an engineer who can solve complex issues with minimal help and contribute to shaping features and processes within a talented, collaborative team. Responsibilities Maintain and expand our DNS infrastructure, implementing features for our customers. Write high-quality, maintainable, and well-tested code that simplifies and improves our systems Act as a subject matter expert for moderately complex systems, becoming a go-to person for questions about the projects you work on. Proactively identify issues affecting the team and propose effective solutions to improve our processes and technology. Collaborate with Product and other stakeholders to provide meaningful input on product requirement documents (PRDs). Serve as a mentor and onboarding guide for junior team members, helping them grow through thoughtful code and design reviews. Debug and resolve complex service issues with minimal assistance, improving system resilience through refactoring and re-architecting. Desirable Skills, Knowledge, and Experience: BA/BS in Computer Science or a related field, or equivalent practical experience. Strong systems programming fundamentals, including performance, concurrency, and networking. Ability to write production code in Rust or Go, or a track record of learning a comparable language quickly. A habit of measuring before optimizing and reasoning about failure modes. Willingness to own changes beyond the code: rollout, monitoring, on-call, and follow-up. DNS experience is welcome, not required. Ability to drive projects to completion and scope work effectively for yourself and other team members. Bonus Points Experience running established team meetings or technical discussions. Contributions to technical documentation or talks that guide your team or organization. Experience interviewing and providing meaningful feedback on technical candidates. Familiarity with building services in a large-scale, high-performance environment. Open source contributions is a big bonus Knowledge of DNSSEC and various security extensions to DNS Knowledge of HTTP, TLS and CDN Networks   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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