Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role : The Platform Engineering Productivity team operates the CI, CD, and Release infrastructure for the company. We ensure developers can efficiently and safely deploy changes across our various environments and at scale. In an age of AI, the landscape is evolving rapidly from scaling needs to, more than ever, securing our supply chain. There are interesting challenges to tackle. We're looking for a proactive systems thinker who delivers on business-driven projects while identifying and driving the work that keeps our infrastructure ahead before scaling and security challenges become problems. If you're energized by work that makes every engineering team at Elastic ship faster and more securely, we'd love to hear from you. What You Will Be Doing : Define the roadmap and technical vision for CI/CD, from problem identification through org-wide adoption. Identify where CI/CD is a bottleneck, a source of friction, or a security risk before it becomes an incident, and drive the remediation rather than waiting to be assigned it. Design and enforce release gates covering supply chain integrity, artifact provenance, and release readiness, built to scale across teams without becoming a tax on engineering velocity. Direct engineers on your team through complex, multi-quarter projects: break down the architecture, assign the work, and own the outcome even when the execution is distributed. Drive clear technical communication and alignment across teams, and produce high-quality documentation for systems, processes, and architectural decisions. Serve as Incident Commander on high-severity supply chain or release incidents, and use each incident as a forcing function for structural improvements. Raise the engineering bar across the org through code review, mentorship, design review, and by setting standards others adopt voluntarily. Remain hands-on at the right depth: you'll review code, prototype approaches, and debug production issues, but your primary leverage at this level is through the work of others, not your own output. What You Bring : Deep expertise in CI/CD and what it takes to harden a release pipeline against supply chain attacks. Strong debugging instincts across the full pipeline stack: you trace failures from test runner to artifact store to cluster deployment without needing a specialist for each layer. Hands-on with CI infrastructure (Buildkite, GitHub Actions, or equivalent), GitOps/ArgoCD, and Kubernetes. You use AI to accelerate your own work and your team's and you understand AI's impact on supply chain security and scale. A track record of multi-quarter, cross-org ownership: you've identified the right problem, designed the solution, and gotten organizations that didn't report to you to change how they work. The judgment to push back on a prescribed plan when it's the wrong call, and the credibility to get alignment on a better approach. Experience directing the work of other engineers toward outcomes not just collaborating, but breaking down complex problems into executable work and holding the outcome. Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email . We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement. Find more English Speaking Jobs in United Kingdom on Arbeitnow
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Before the detail, here's the challenge you'd help us solve. We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that. Here's what this particular role covers. 🛠️ About our Talent Acquisition Teams Wayve's Talent Acquisition team plays a critical role in our success. We hire the people who build and ship our autonomous driving technology. We're a diverse team, based across the UK, US and Japan, and we take a sourcing first, quality focused and data-driven approach, acting as true partners to the business. 🧠 Your day-to-day • Manage end-to-end recruitment for each role - sourcing, screening, interviewing and closing candidates, using Ashby to track your pipeline. • Proactively source and headhunt candidates rather than relying on inbound applications, balancing depth of engagement for quality hires with the volume each search demands. • Run regular check-ins and debriefs with hiring managers to keep every search on track. • Deliver a world-class candidate experience through transparent communication, timely feedback and a seamless interview process. • Track day-to-day metrics and flag pipeline bottlenecks as they come up. 🧩 What you'll be working on: • Owning a portfolio of typically 10-15 concurrent roles spanning software engineering, machine learning, integration and data engineering through to product and program management. • Educating hiring managers and stakeholders on job profiles and search strategy, so every search starts from a sharp, well-defined brief. • Using data to make the right calls on where to focus search effort across your portfolio, and continuously improving how we hire based on what that data tells you. • Advising hiring managers on how AI is changing the shape of technical and product roles, and helping translate that into hiring strategy and candidate profiles. • Helping build the high-performing, diverse technical and product teams that drive Wayve's innovation and business impact as the company scales. 🙌 You should apply if: • You have 5+ years of full-cycle technical recruitment experience, in a fast-scaling tech startup or scale-up environment. • You're a sourcing-driven recruiter at heart. You proactively headhunt and engage candidates rather than waiting for applications to come to you, and you know how to balance sourcing for quality with adding volume into the funnel when the search calls for it. • You're highly data-driven, using pipeline data to diagnose bottlenecks, understand what's working, and course-correct your search when things aren't converting. • You act as a true business partner to hiring managers, helping shape and define roles, not just taking orders. • You're forward-thinking about AI and how it's changing roles and ways of working, and can advise hiring managers on how this shows up in the profiles they're hiring for. • You have hands-on experience using Ashby to manage your recruitment pipeline. • Ideally, you've worked across both agency and in-house recruitment, giving you a well-rounded view of sourcing and candidate management. 🌱 Not ticking every box? That's totally okay! If you're passionate about autonomy and keen to learn, we encourage you to apply even if you don't meet every requirement. More about Wayve: 🚀 Wayve is building the leading AI platform for autonomous driving. We are pioneering an end to end AI approach that enables vehicles to learn directly from real world experience, developing the ability to adapt, generalise and improve at scale. Instead of relying on hand coded rules or pre mapped environments, our AI Driver learns to drive by understanding the world around it. The result is technology that navigates complex urban environments with intelligence, precision and natural flow, unlocking meaningful advances in both safety and efficiency. We believe autonomy represents a once in a generation transformation in how people and goods move, comparable to the shift from horses to cars, and from human driven vehicles to intelligent machines. Our ambition is to make autonomy universal. Wayve's mapless and hardware agnostic AI platform integrates with global OEM partners, enabling continuous software evolution and unlocking advanced levels of automation from L2 plus through to L4 as our core AI model scales. In a race increasingly defined by intelligence and real world learning, Wayve is taking a distinct approach, building a generalisable driving intelligence that can power any vehicle, anywhere. By combining embodied AI with scalable deployment, we are creating technology that can be shaped to each OEM brand and driver experience, accelerating the transition to a safer, more intelligent future of mobility. How we work 💻- Locations & Flexible Working: Our main hubs are in London, Sunnyvale, Yokohama, Herzliya, Vancouver and Leonberg. We operate a hybrid working model that combines in-person collaboration in our dedicated office spaces with focused time working remotely. This gives our teams the connection and energy of working together, alongside the flexibility to do their best work in a way that fits their lives. 🔍 The Interview Process: Our process is clear and respectful of your time: Initial call (45 mins) Competency Interviews (Sourcing; 30 mins) Deep-dive technical interviews (Cross-function; 1.5 hours ) Final interview : mission & values alignment (30 mins). We'll always explain the format and work around your availability. What's in it for you (Location dependant): 💰 Salaries benchmarked against the market annually ✅ Hybrid working, core hours and the chance to work hands on in vehicle workshops and labs 📚 Learning and development budgets with support for training, conferences and growth 🩺 Comprehensive benefits including health insurance, dental, enhanced maternity and paternity leave, retirement or pension where applicable, access to therapists, wellbeing partnerships, team socials and more A quick, honest note before you apply. Wayve is not a mature, fully-structured place with the playbook already written. Much of how we work is still being written, and if you join, you'll help write it. That suits people who want real ownership more than people who need a settled structure from day one. If that sounds like the kind of problem you want to spend your time on, we'd really like to hear from you. At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. For more information visit Careers at Wayve. To learn more about what drives us, visit Values at Wayve DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory. Find more English Speaking Jobs in United Kingdom on Arbeitnow
Level Up Your Career with Zynga! At Zynga, we bring people together through the power of play. As a global leader in interactive entertainment and a proud label of Take-Two Interactive, our games have been downloaded over 6 billion times—connecting players in 175+ countries through fun, strategy, and a little friendly competition. From thrilling casino spins to epic strategy battles, mind-bending puzzles, and social word challenges, our diverse game portfolio has something for everyone. Fan-favorites and latest hits include FarmVille™, Words With Friends™, Zynga Poker™, Game of Thrones Slots Casino™, Wizard of Oz Slots™, Hit it Rich! Slots™, Wonka Slots™, Top Eleven™, Toon Blast™, Empires & Puzzles™, Merge Dragons!™, CSR Racing™, Harry Potter: Puzzles & Spells™, Match Factory™, and Color Block Jam™—plus many more! Founded in 2007 and headquartered in California, our teams span North America, Europe, and Asia, working together to craft unforgettable gaming experiences. Whether you're spinning, strategizing, matching, or competing, Zynga is where fun meets innovation—and where you can take your career to the next level. Join us and be part of the play! Who We Are: At NaturalMotion, we make games that wow people. We innovate to create previously impossible experiences that would not exist without us. We take pride in making titles that reach a large audience and creating communities that last. Our commitment to excellence has earned us recognition as one of the UK's Best Places to Work in games for eight consecutive years by gamesindustry.biz, and we're proud to be part of the Zynga and Take-Two Interactive family. Position Overview: We are looking for a Client Generalist Software Engineer to join us at NaturalMotion to help build a new, unannounced mobile free-to-play action game. We have a well-rounded, passionate and tight-knit, distributed team with a healthy mix of engineering skill levels and are looking to strengthen our team in addressing the diverse and complex technical challenges at the core of our products. You will work across gameplay, meta, and core tech, owning features end-to-end rather than staying in one lane. We are looking for someone who is comfortable switching between domains and communicates clearly with design and backend. You don't need to be an expert in every area. We care more about your willingness to learn, and our team will mentor you as you grow into new domains. We embrace a hybrid work environment. Within this role, you would work 2 days per week in our London office and the remaining days at home. What You'll Do: Design and develop features and game functionality in UE5 Develop tools for engineering and content creators Define and scope out tasks and systems Triage and address bugs What You Bring: Previous experience as Software Engineer in the game industry, using Unreal Engine Demonstrated proficiency in C++ Solid foundation in data structures, algorithms and software methodologies Strong working knowledge of version control systems and workflow strategies (GitHub, Perforce/Helix Core, Git-flow, branch management) Good communication skills and comfort working in a collaborative environment Bonus Points: Mobile game development experience Performance profiling and optimization experience Experience with Unreal Engine 5 version and above What We Offer You: Competitive salary and discretionary annual bonus scheme 26 days holiday, plus bank holidays & 2 paid personal days 6 months fully paid maternity/adoption leave and 16 weeks fully paid paternity leave (eligibility criteria applies) Pension plan, with a double matching employer contribution Private medical & dental insurance and healthcare cash plan Life insurance, personal accident insurance and income protection Mental health and neurodiversity support programs Company Employee Stock Purchase Plan (eligibility criteria applies) Fitness reimbursement plan, worth £600 per annum Flexible working hours Weekly happy hours, seasonal parties and monthly social events Annual rail season ticket advance and cycle to work scheme #LI-Hybrid We are proud to be an equal opportunity employer, which means we are committed to creating and celebrating diverse thoughts, cultures, and backgrounds throughout our organization. Employment with us is based on substantive ability, objective qualifications, and work ethic – not an individual's race, creed, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin or ancestry, alienage or citizenship status, physical or mental disability, pregnancy, age, genetic information, veteran status, marital status, status as a victim of domestic violence or sex offenses, reproductive health decision, or any other characteristics protected by applicable law. As an equal opportunity employer, we are committed to providing the necessary support and accommodation to qualified individuals with disabilities, health conditions, or impairments (subject to any local qualifying requirements) to ensure their full participation in the job application or interview process. Please contact us at ----- to request any accommodations or for support related to your application for an open position. Please be aware that Zynga does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Zynga also does not engage in any financial exchanges during the recruitment or onboarding process, and will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scamp or phishing attack, and you should not engage. Zynga's in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a zynga.com, take2games.com, naturalmotion.com, smallgiantgames.com, themavens.com, gram.gs email domain). Find Jobs in United Kingdom on Arbeitnow
At Apaleo, we're revolutionizing the hospitality industry with our AI-first property management platform. We empower hotels to build modern tech stacks and agentic meshs that elevate guest experiences and streamline operations through seamless integrations with hundreds of apps and agents via the Apaleo Store. We're looking for an Engineering Manager to lead, grow, and inspire our teams as we continue building the future of hospitality technology. What You'll Be Up To As an Engineering Manager, you'll drive people leadership, delivery, strategy, technical excellence, and operational health across your teams. Your core responsibilities: Build, mentor, and retain a healthy, high-performing engineering team. Own predictable, high-quality delivery while maintaining a sustainable pace. Collaborate with Product, Design, Tech Leads, and Staff+ engineers on roadmap and long-term technical strategy. Ensure strong engineering standards, operational readiness, and a blameless incident culture. Develop and consequently refining an AI-driven development pipeline. Improve engineering KPIs (DORA). Communicate clearly across teams and leadership, shaping culture and aligning priorities. Lead hiring, onboarding, team composition, and long-term talent development, while still being hands-on. What You'll Bring Experienced software engineer, including several years in engineering leadership. Strong technical foundation; backend experience (C#/.NET) and cloud knowledge (AWS or other comparable providers like Azure) are necessary. Experience with distributed systems, DevOps practices, and modern infrastructure tooling (Terraform, Docker). Bonus: experience with event-driven architectures (Kafka). A pragmatic, ownership-driven mindset with a passion for healthy teams and long-term quality. Passion and experience in AI-driven SDLC. What We Offer Culture & Growth A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech. Growth & Development: As we scale, so do your opportunities. You'll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact. Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration. Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you'll have the freedom to bring your ideas to life. Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution. Perks & Lifestyle Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business. Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket . Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events. Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired. Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership. Learning & Development: Growth is part of our culture. You'll receive an annual €1,000+ budget to invest in the skills, courses and certifications that move you forward How you make an impact joining Apaleo: Joining Apaleo means more than just taking on a role it's about driving real change in the hospitality industry. Your contributions will directly shape our innovative platform, influence company-wide decisions, and help redefine the future of hospitality tech. At Apaleo, your voice matters, your ideas are valued, and your impact is tangible. Be part of a team where your work fuels progress, collaboration sparks innovation, and growth is a shared journey. We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation. Find more English Speaking Jobs in Germany on Arbeitnow
Headquarters: US Remote About the team and role The Customer Resilience Manager (CRM) is a key role within the Customer Success organization. The successful candidate will drive all aspects of the post-sales journey for a select group of Enterprise Accounts at Rubrik. The CRM works as the driver, customer advocate, and primary point of contact between Rubrik and its select clients, managing their life cycle with Rubrik, maximizing ROI, and coordinating to achieve their business goals and objectives. The CRM functions as an extension of the Sales Account Team and partners with the customer to achieve faster adoption, time to value, and overall engagement and satisfaction. CRMs drive product enhancements and manage escalations while leveraging cross-functional relationships to maintain and enhance customer confidence in Rubrik as the leader in cloud data management. The position's objective is to deliver an industry-leading customer experience for Rubrik customers, both proactively and reactively. To succeed as a CRM at Rubrik, you must have excellent leadership, interpersonal, and communication skills. These skills are essential when mediating and driving to develop and achieve the customer's tactical and strategic business objectives. What you'll do Become familiar with the account background, key stakeholders, goals, requirements, and expectations of Rubrik. Ensure timely responses and communications to provide a high degree of customer satisfaction. Jointly develop a success plan with the customer and drive to achieve their goals and objectives. Be flexible, and provide a tailored, comprehensive, focused, and value-driven customer experience. Own and drive the customer's overall journey, experience, and touch points with Rubrik. Monitor the customer's environment, identify proactive activities to prevent issues, and keep the account in good standing. Provide insight, performance benchmarking, and recommendations to the customer. Own product activation and usage for the account, tracking adoption against goals and closing gaps proactively. Drive the renewal of all purchased products and services for the account, engaging early to secure renewal and prevent churn. Collaborate with other organizations such as Sales, Marketing, Engineering, PM, and IT to improve overall customer satisfaction. Engage Support, Escalation, and Engineering teams as needed to ensure an optimal Rubrik experience for the customer. Manage account and case escalations, including customer and account team expectations around support, and create virtual cross-functional teams as needed to achieve customer goals. Drive continuous improvement, lessons learned, and other processes to prevent escalations. Develop POC awareness with SEs and Account Directors, and generate weekly reports for customer and support teams. Manage escalations, initiate conference calls, and drive to closure while delivering timely updates to stakeholders. Coordinate, craft, and deliver/discuss Root Cause Analysis (RCA) documents on customer issues. Closely monitor top issues and trends, and take necessary proactive action to prevent or limit customer exposure. Own the entire customer lifecycle, including onboarding, ongoing experience, and measures to ensure product adoption, growth, and renewal. Experience you'll need Bachelor's degree in a computer-related discipline preferred. 8+ years of experience in a customer success and/or technical account management role in a technology-based company. Skills Competent, knowledgeable, and confident — able to coordinate and lead required resources to address customer requirements. Passionate about customers — strong customer orientation, proactive and positive by nature. Cross-functional and collaborative — able to assemble and lead team initiatives and resources. Excellent presentation, written, and verbal communication skills. Able to confidently present to and communicate with executive audiences, both internal Rubrik leadership and customer executives/senior management. Skilled at tailoring messaging and tone for different levels of an organization, from technical stakeholders to C-level executives. Proven experience with escalation management and proactive account management at the global enterprise level. Self-driven, proactive, hardworking team player. Excellent interpersonal and teamwork skills; proven ability to build working relationships at all levels of management. Proven ability to partner successfully with multiple teams and customers outside their direct influence. Able to travel to other locations and customer sites on occasion. Willing to work outside standard business hours when situations dictate. The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training. US Pay Range $164,600 — $246,800 USD Join Us in Securing and Accelerating the World's AI Transformation Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. Linkedin | X (formerly Twitter) | Instagram | Rubrik.com Inclusion @ Rubrik At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world's data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. Our inclusion strategy focuses on three core areas of our business and culture: Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Equal Opportunity Employer/Veterans/Disabled Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other status protected by applicable law. Rubrik provides equal employment opportunities to employees and applicants in all terms and conditions of employment, including recruiting, hiring, promotion, compensation, training, leave, and termination. Rubrik provides reasonable accommodations to qualified applicants and employees with disabilities in accordance with applicable law. If you need an accommodation to participate in the application process or to perform your job, please contact hr@rubrik.com . Accommodations may include changes to the application process, documents in an alternate format, a sign language interpreter, or specialized equipment. EEO IS THE LAW NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS To apply: https://weworkremotely.com/remote-jobs/rubrik-job-board-customer-resilience-manager-customer-success-remote
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Headquarters: Remote, US Description Keeper is hiring a motivated Associate Talent Acquisition Partner to support the full cycle recruiting process. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for a variety of recruiting support activities from reviewing applications, to sourcing candidates and facilitating new hire on-boarding logistics. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com . About the Role We're looking for a sharp, detail-oriented recruiting professional who is comfortable taking initiative and managing multiple priorities. The Associate Talent Acquisition Partner will support the Talent Acquisition team across a variety of roles while independently managing select junior and support-level searches. This is a great opportunity for someone with foundational recruiting experience who is looking to grow their full-cycle recruiting and sourcing skills in a fast-paced SaaS environment. Responsibilities Support the full-cycle recruitment process by reviewing applications, corresponding with candidates and hiring managers, coordinating interviews, sourcing candidates and supporting new hire onboarding activities Review applications and advance candidates who meet minimum qualifications Source candidates using LinkedIn Recruiter and other sourcing platforms Facilitate candidate and hiring manager communications and provide timely status updates throughout the interview process Manage full-cycle recruiting for assigned junior, support and other lower-complexity roles, including conducting screening interviews Launch assessments, monitor progress and manage associated communications Partner with HR and training teams to coordinate pre-employment screening and new hire onboarding activities Create and update process documentation, communication templates and recruitment reporting Maintain accurate candidate and requisition information within the applicant tracking system Support special projects for the Talent Acquisition and Human Resources teams Required Experience 1–3 years of recruiting or talent acquisition experience in a fast-paced environment Experience supporting or recruiting for roles within a technology or SaaS organization Experience working with an applicant tracking system (ATS) and sourcing tools such as LinkedIn Recruiter Familiarity with full-cycle recruiting, including sourcing, candidate screening and interview coordination Strong written and verbal communication skills Strong attention to detail, organization and problem-solving skills Ability to quickly establish relationships with candidates and internal stakeholders Flexible and adaptable to shifting priorities Ability to work effectively both autonomously and as part of a team Experience handling sensitive or confidential information Bachelor's degree in Human Resources Management, Business Administration or a related field, or equivalent experience Benefits Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers, IT support for system administration Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com To apply: https://weworkremotely.com/remote-jobs/keeper-security-associate-talent-acquisition-partner-tech
About tonies: tonies is the world's leading interactive audio platform for children, with over 12 million Tonieboxes and 165 million Tonies sold globally. Our intuitive, screen-free system empowers children to learn and play independently in a safe and engaging way. With a presence in over 100 countries and a diverse portfolio of ~1,500 Tonies across multiple languages, we continue to redefine how children experience storytelling and learning. Since our IPO in 2021, our global team of 630+ colleagues is united by a shared mission: shaping the future of play, learning, and imagination. You as part of tonies: Do you want to develop a product that is used worldwide? Do you have high standards for continuous discovery, usability and clean code? Do you challenge decisions and ideas against current requirements to ensure continuous improvement? If you answered "YES!" to these questions, we want to talk to you! As a Senior Backend Engineer (m/f/d) you will join a talented product team dedicated to developing and maintaining the Toniecloud IoT services. Your focus will be on continuous discovery, usability, quality and security, ensuring a top-tier experience for our millions of users worldwide. In the IoT and Control stream, you will play a central role in ensuring the seamless integration of our IoT products. You will empower our users by providing them with intuitive tools to set up and customize their devices to suit their unique needs. Your tasks and responsibilities will include: You take charge of developing and maintaining our Toniecloud IoT services, ensuring they meet the needs of millions of users Play a key role in our Toniecloud ecosystem, which includes: A robust django backend platform offering RESTful and GraphQL APIs An IoT messaging stack that processes technical diagnostic data from millions of Tonieboxes around the globe Maintain our commitment to reliability, ensuring our services are available 24/7, 365 days a year, and helping us achieve our 99,99% SLA Collaborate within a cross-functional, stream-aligned team, where you'll champion technical excellence to deliver seamless, always-on services. You'll also work closely with the Product Manager and team members to ensure a fantastic user experience within the app (enabling parents to set up and configure their Tonieboxes and Tonies, enabling unlimited joy for our little listeners) What we are looking for: You have been a passionate software engineer for many years and are excited to continue improving your skills Track record in building or maintaining backends for IoT products You are fluent in at least two programming languages, one of them is Python – and you can quickly adapt to new languages when needed Experience with Django is essential Your code is lean, well-structured and easy to understand. You avoid unnecessary complexity from the outset and have a knack for solving complex problems with simple solutions You are familiar with database systems (ideally PostgreSQL) and use ORMs thoughtfully and efficiently Linux is your preferred environment and working with Git and GitLab is part of your daily routine Your work style is characterized by agility, teamwork, independence and creativity, especially when exploring new solutions You place great importance on automated tests, CI/CD, and observability APIs (REST or GraphQL) are like your native language You are comfortable communicating in English in a professional work environment You must be currently based in Germany. Last but not least: you are enthusiastic about our product and want to join us on our exciting journey! Why tonies? Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world. Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best. Mobility : Choose the option that suits you best – a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution for an office parking space, a leasing bicycle, or a remote work subsidy. Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance. Rest & Time Off: Enjoy 30 days of paid annual leave plus three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days). Continuous Learning : Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge. Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm. Discounts: Benefit from attractive discounts on our entire range of tonies products. Good to know: As part of our principles, we are committed to supporting inclusion and diversity at tonies. We actively celebrate our colleagues' different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us. We look forward to hearing from you! Florina Varga Senior Talent Acquisition Manager Find more English Speaking Jobs in Germany on Arbeitnow
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new . We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have. Are you ready to join us? As Director, Rewards & Data, you make pay, equity, benefits, workforce costs and People data work as one decision system You join the People Leadership Team and lead a team of three experts (Compensation; People Data & HR Cockpit; Cost Control & Workforce Planning), plus our Benefits and Immigration providers. Your mandate has two sides: Total Rewards — design and run a reward system (compensation, stock options and BSPCE, benefits, international mobility) that is competitive, fair, transparent and financially sustainable. People data and workforce economics — give leadership a reliable, shared view of headcount, people costs and workforce trends, and turn it into recommendations before decisions are made. What you'll do Build and lead the hub Set the hub's vision, roadmap and ways of working; lead and grow your three experts and manage specialist providers with clear accountability. Define who decides what with People Partners, Finance, Legal, Payroll and People Operations & Tech, and shape our People strategy as a member of the People Leadership Team. Own Total Rewards and compensation Own our reward philosophy and global compensation framework: job architecture, salary ranges, benchmarking and pay positioning. Lead the annual compensation review with Finance, and advise executives and People Partners on offers, promotions, retention and organisational changes. Monitor internal equity and market competitiveness, and get Back Market ready for the EU Pay Transparency Directive. Steer our equity programmes (stock options and BSPCE) Own equity principles, governance and the role of equity in total compensation, with Finance and Legal. Guarantee a reliable, documented and auditable lifecycle from grant to exit, and help employees understand and value their equity. Turn People data into decisions Own the HR Cockpit priorities and the definition of our key People metrics, built on Workday and aligned with company data standards. Co-steer workforce planning and the people cost trajectory with Finance (headcount, compensation, equity, benefits, contingent workers), with scenarios for organisational decisions. Shape benefits and international mobility Set the principles for global and local benefits and immigration, and manage providers on compliance, quality, cost and employee experience as we grow internationally. Keep it trustworthy Make sure reward decisions and sensitive data are handled with clear governance, approvals, auditability and data protection, and flag reward-related risks early. What you'll bring Significant experience leading a Total Rewards or Comp & Ben function in an international, multi-site company. Scale-up, tech or marketplace experience is a strong plus. Hands-on ownership of stock option and BSPCE programmes (or comparable French equity plans): governance, allocation and lifecycle. A track record of running people cost and headcount planning with Finance, and of building or rebuilding an HR data or analytics capability. Multi-country practice across Europe and at least one of the US or APAC, with working knowledge of pay transparency and pay equity requirements. Credibility with a CEO, a CFO and an Executive Committee: you bring fact-based recommendations and challenge constructively. Sound judgement balancing fairness, business needs, market competitiveness and financial sustainability. A builder mindset: you enjoy shaping a hub that is still taking form with a lean team, and you stay close enough to the detail to guarantee quality. The ability to explain complex reward and equity topics simply, and to handle sensitive matters with discretion. Fluent English (our working language). WHY SHOULD YOU JOIN US ? ✌🏼 At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team. Find Jobs in France on Arbeitnow
📍 London - Hybrid. 2 days per week in our London office, 3 days remote / work from home (40 hour week) Are you a hands-on People Operations professional who loves working with data, enjoys solving problems and has already found clever ways to make processes better through technology and automation? If so, we'd love to hear from you! We've spent the last few years transforming People Operations at Goodlord, building strong foundations and finding smarter ways to work. Now we're looking for someone to take what we've built and make it even better. You'll lead our small People Operations team, combining day-to-day operational ownership with systems, data, reward and continuous improvement. We're particularly interested in people who bring three things: genuine People Operations expertise, a real strength in numbers and data, and practical experience of implementing automation or AI-enabled improvements. What you'll be doing Own and continually improve our end-to-end People Operations processes, from onboarding and Right to Work compliance through to offboarding. Take ownership of our People systems, data and reporting, ensuring accuracy and providing meaningful insight to support decisions. Use AI, automation and technology to simplify processes, reduce manual work and improve efficiency. Support reward and benefits processes, including pay reviews, salary benchmarking and pay banding. Lead and support our People Operations Specialist, staying hands-on with the day-to-day while finding smarter ways of working. What we're looking for Genuine experience owning and delivering People Operations, including employee lifecycle processes, HR systems and compliance. Excellent numeracy and analytical skills, including advanced Excel and confidence working with complex data and calculations. Proven experience personally implementing automation or AI-enabled improvements to operational processes. The confidence, curiosity and judgement to challenge how things work, solve problems and drive improvements. This role probably isn't for you if... Your background is primarily in People Partnering, HR advisory, Talent Acquisition or broader strategic People leadership rather than hands-on People Operations. Numbers and spreadsheets aren't your thing! Data, analysis and complex calculations are a significant part of this role, so you'll need to be confident with them and genuinely enjoy that side of the work. You're interested in AI and automation but haven't yet had the opportunity to put that interest into practice. We're looking for someone who can bring hands-on experience of implementing improvements. You're looking for or are operating at a purely strategic leadership role rather than being directly involved in operational delivery. A little more about the role You'll report to our People Director and manage our People Operations Specialist, working closely with teams across Goodlord. This role is based in London, with two days a week in the office (Tuesday is our People Team anchor day) and three days working remotely, with once a month paid travel to our Sheffield and/or Lincoln offices. If you're someone who loves getting into the detail, can confidently work with complex data and has already demonstrated how technology can transform People Operations, we'd love to hear from you Why you'll love being a Goodlordian Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here's a few favourites amongst Goodlordians (check out our careers page for more info). Grow with Goodlord: your development is important to us, that's why we are Great Place to Work - certified . Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you'll learn loads and develop both personally and professionally! Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement. Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals Our team: we're an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We're all in it together, we learn from each other, we're genuine and we don't have time for politics What's next? If you're ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)! A full job spec is available on request. Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment. Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application. ** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer. No agencies please - we have tried and trusted partners we would turn to should we require support. Find more English Speaking Jobs in United Kingdom on Arbeitnow
About Alma At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 400+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! About the team Strategic Finance is part of Alma's Finance team and reports to the CFO. Our job is to understand Alma's economics better than anyone: we own the top line, the unit economics and the Contribution Margin, and we turn that knowledge into decisions on pricing, partnerships, markets and products. We are organising the team so that each person owns a piece of Alma's P&L from start to finish: its business plan, its recurring analysis, its key finance processes, its business partners and its Board materials. Depending on the scope, that piece can be payments and partnerships, our existing merchant base, or new business and growth, each with one or more European markets attached. About the job Own your piece of the P&L. Build and maintain its business plan, follow its performance month after month, and explain what moves the numbers and why, all the way up to the Board. Run the key finance processes of your scope. Depending on the scope: pricing, merchant performance reviews, cost and margin analysis, country reviews. You are accountable for their quality, and for making them better at every cycle. Be a real partner to the business. Work day to day with the commercial, product and operations teams, step back from the numbers, and bring a clear recommendation whenever a decision is on the table. Rebuild how finance works with AI. Prototype AI-assisted workflows, industrialise the ones that work, and free up the team's time for analysis and influence. Raising the bar on how we work matters as much as what we deliver. You will work with Google Sheets · Excel · SQL (largely AI-assisted) · Notion · Slack · AI assistants and LLMs About you To succeed in this job Have 6 to 7 years of experience in strategic finance, FP&A, transaction services, consulting or a similar analytical role, ideally including time in a fast-growing company. Model with ease and think in unit economics: you can build a business plan from raw data and spot when a number doesn't make sense. Querying is largely AI-assisted at Alma, so data judgement matters more than deep SQL. Have a strong appetite for AI and learn fast. Ideally, you have already built AI-assisted workflows and made them stick. Take ownership and bring business sense: you make a scope your own, you know when to step back, and you can influence people who don't report to you. You work comfortably in English and have enough French for day-to-day exchanges with colleagues (native French is not required). And it will be nice if you also Hold a Master's degree in Finance, Business or Engineering, or equivalent. Have exposure to fintech, payments or BNPL. Speak a third language beyond French and English, a real plus given our European footprint. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. What's in it for you If you join, you will be able to grow and impact on: Ownership and visibility. A piece of Alma's P&L that is truly yours, with direct exposure. AI at the core of the job. The chance to redesign how a finance team works, building the workflows rather than just using them. A team in the making. Strategic Finance is being restructured now: you will help shape how it works, in a Next40 scale-up growing across Europe, with room to take on broader responsibilities. Compensation & Benefits Competitive salary based on 12 months Profit-sharing and employee savings plan Health insurance: 100% covered by Alma including family package Disability insurance: 100% covered by Alma Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) Meal vouchers: €10/day, 50% covered by Alma Mental health: free access to MindDay platform Paid time off: 25 days/year (+ additional paid leave granted for employees on executive contracts) Access to our Learning & Development Platform 2 weeks of full remote possible per year in summer Interview Process Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge. 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit. Diversity & Inclusion At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs. Find Jobs in France on Arbeitnow
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio's cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world's largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our "Customer First", we strive to ensure their success. We embrace our differences and are "Better Together" as One Reltio. We are always looking to "Simplify and Share" our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We "Own It". Every day, we innovate and evolve, so that today is "Always Better Than Yesterday". If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you're ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let's talk! Job Summary: The Customer Architect has a passion for fostering strong customer relationships and maximizing customer experience. This dynamic role combines industry expertise with technical knowledge to ensure customers achieve maximum value from our solutions. As a Customer Architect, you will focus on Strategic Technical Alignment, Operational Excellence and Expedited Issue Resolution and customer advocacy. If you thrive on problem-solving, building strategic partnerships, and driving operational excellence, we want to hear from you! Job Duties and Responsibilities: Serve as the technical expert on Reltio platform capabilities for customers as they develop solutions aligning with the customer's business needs. Present technical knowledge of architectural designs including integration approaches. Deliver workshops and advisory services to enhance customer technical understanding, promoting optimal product usage and alignment with Reltio's best practices. Hands-on experience working technically with customer engineering (Support), Advanced customer engineering, and cross-functional teams. Manage customer portfolio of tickets, resolutions, and product enhancement requests. Own dedicated escalation paths with customers, coordinating resources and driving timely resolution of tickets to exceed customer expectations. Act as a single point of contact for customer engineering issues. Stay at the forefront of industry trends and challenges and offer Reltio's customers informed and proactive guidance. Ensure a seamless onboarding experience, setting the foundation for long-term customer satisfaction. Participate in customer engagement initiatives, including executive business reviews and CSAT/NPS surveys to cultivate strong partnerships. Advocate for customer needs, translating them into documentation and product enhancement requests. Deliver the highest quality customer/partner experience and engage in highly technical discussions. Ability to travel to customer sites upon request. Other duties and responsibilities as assigned. Skills You Must Have: Bachelor's degree in computer science engineering or similar field of study. 5+ years of experience working in a technical support capacity. 5+ years of experience supporting enterprise products in a SaaS in a customer-facing role. 3+ years of experience with Public Clouds AWS/GCP/Azure and their services. 3+ years of experience with REST APIs and integration tools. 3+ years of experience with on-premise or cloud MDM solutions. Experience in observability and monitoring tools such as LogDNA, CloudWatch, etc. Experience interfacing directly with Product Management, and engineering teams to escalate and seek resolution on product issues as well as provide customer requirements for future product releases. Excellent reporting/analytical skills - experienced in developing dashboards with reporting technologies and influencing customers/partners by sharing action-oriented insights. Experience supporting both Enterprise-focused applications, preferably with a focus on data management, analytics, and big data platforms and technologies. Accountability - acceptance of responsibility and willingness to commit to and deliver measurable work and results. Excellent communication, problem-solving, risk management, and project management skills. Skills That Are Nice to Have: Prior experience working with data products within enterprise space. Prior experience working with Salesforce, Snowflake, GoogleBigQuery, etc. Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Find Jobs in United Kingdom on Arbeitnow
About Allica Bank Allica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Department Description Due to continued growth, internal promotions and an ongoing need to support our expanding customer base, we're excited to be hiring Customer Service Advisors. Operations in banking like in every other firm is established to carry out all the day-to-day transactions of the business. The Operations function within Allica has wide-ranging responsibilities supporting the customers of all product lines (Commercial Mortgages, Asset Finance, Deposits and Payment Account with aligned card activity), alongside our own internal stakeholders. We are particularly focused on the following, ensuring that the bank adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know Your Business. Lending pipeline management. Quality assurance and control. Issue resolution. Effective record keeping and data management. Support of all change initiatives. Role Description The Customer Service Advisor will be responsible for 1st line customer service support for the Bank's Retail and SME customers via Chat (Online) and Telephony, together with Back Office activities to support the smooth running of the function. They will be the focal point for customers – delivering exceptional service whilst living our values and speaking a language our customers will understand and understanding the business and banking challenges our customers face. Principal Accountabilities To field inbound communications from customers – either over voice, chat or social media – to action their requests, resolve their issues and manage complaints through to resolution. You'll be responsible for case management, and this may include outbound customer communications, payments and letter writing. Some of the key exceptions you'll be dealing with will include KYC, complaints, vulnerable customers, deceased/power of attorney cases and SME customers who might have complex needs. To proactively identify areas for process improvement and to seek new and innovative ways to better serve the customer. To live and breathe the Bank's values, representing the Bank to customers and speaking to customers in a way that resonates. To support other teams as appropriate, where customer communication or engagement is required. Personal Attributes & Experience Strong customer service experience, having worked in customer facing and or telephone service roles. Experience using core banking systems and familiar with the use and application of social media as a form of interaction. Experience in dealing with complex complaints and in taking ownership of customer concerns through to resolution. Experience of core processes (e.g. account opening, servicing and closing, payments processing, complaint handling, KYC case referrals, general enquiry management). Experience in working with workflow / task management tools. Knowledge of financial services rules and guidelines. Excellent oral and written skills as they will be constantly communicating with customers. Enthusiastic and articulate, whilst being motivated by a need to help people. A problem solver and can create positive customer outcomes in diverse situations. Conform to our ethical standards and conduct. Perform administrative tasks related to the customer interaction. Deliver outstanding customer service as measured through customer satisfaction KPIs. Manage and monitor service providers for customer quality. Drive customer service innovation and continuous improvement of process to deliver better customer outcomes. Act as an ambassador/advocate for Customer within the Bank. Adhere to quality control requirements and ensure compliance with policy. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don't tick every box? Don't worry if you don't have all the skills or requirements listed on the job description. If you think you'll be a good fit, we'd still love to hear from you! Flexible working We know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We're a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like. Compensation: £25K – £27K • Offers Bonus • Band 1 £25K – £27K • Offers Bonus Find Jobs in United Kingdom on Arbeitnow