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From Fivetran 's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role The Global Alliance Lead is one of the most strategically important roles in our Ecosystem. You will own our relationship with one of the world's leading technology and transformation partners end-to-end — from C-suite engagement through to practitioner enablement and joint pipeline creation. You will be the architect of how the GSI and NewCo go to market together, ensuring our platform becomes the trusted data foundation inside the GSI's agentic AI delivery practice globally. This is a senior individual contributor role reporting to the Global Head of GSI Relationships. You will orchestrate across sales, partner solution architecture, marketing, and partner operations — bringing the full weight of the organisation to bear on one of our highest-leverage commercial relationships. What You'll Do Relationship strategy and executive engagement Own the global GSI relationship at partner and C-suite level, building trusted relationships with Client, practice and delivery team leads. Define and execute a multi-year joint strategy that positions dbt + Fivetran as the default open data infrastructure layer within the GSI's enterprise AI and agentic workflow delivery Represent NewCo at GSI's internal forums, client briefings, and industry events — articulating a compelling narrative around open data infrastructure and its relevance to the GSI's strategy. Platform integration and practitioner adoption Drive adoption of the dbt + Fivetran platform within GSI delivery teams — ensuring practitioners, solution architects and practice leads are certified, confident, and actively recommending the platform in client engagements Work with GSI's practice leadership to embed NewCo's platform into their business groups, standard delivery architectures, RFP responses and client proposals — with particular focus on GSI's Data & AI practices Enablement and go-to-market Design and execute a frictionless enablement programme for GSI practitioners globally — certifications, reference architectures, use case playbooks, and joint delivery assets Partner with GSI's marketing and alliances teams to develop joint go-to-market campaigns anchored to open data infrastructure, trusted AI delivery, and closing the gap between AI POC and production Support GSI in building and positioning client-facing agentic AI value accelerators — with NewCo platform as the foundational data layer — the "NewCo inside" model Pipeline and opportunity development Source and develop new pipeline opportunities through the GSI relationship — identifying client situations where open data infrastructure creates measurable value. Drive co-sell motions alongside GSI account teams, ensuring NewCo is present and influential at the point of client opportunity Maintain a rigorous view of GSI-engaged pipeline — tracking opportunity sourcing, progression, and closed business attributed to the alliance Telemetry and performance Define and track the signals that indicate a healthy, high-performing GSI relationship: certifications, sourced opportunities, platform deployments, practitioner engagement, and joint wins Report regularly to the Global Head of GSI Relationships on alliance health, pipeline contribution, and strategic progress Identify risks and gaps in the relationship early and mobilise internal resources to address them What you will bring 15+ years of experience in strategic alliances, enterprise sales, or partner management within the data, cloud, or enterprise software industry Demonstrated experience managing complex, global relationships with major consulting firms or global system integrators at a senior level Deep understanding of the modern data stack and the business value of open data infrastructure — dbt, Fivetran, or equivalent experience strongly preferred Ability to engage credibly at C-suite and partner level within a global consulting organisation — understanding how GSIs make decisions, build practices, and go to market Strong commercial instincts — able to identify, thoroughly qualify and develop joint pipeline opportunities, not just manage existing relationships Track record of operating as a cross-functional orchestrator — influencing without direct authority across sales, engineering, marketing, and operations Exceptional communication and storytelling skills — able to translate technical platform capabilities into compelling business narratives for consulting and enterprise audiences Familiarity with AI, agentic workflows, and the data governance landscape is a strong advantage + strong knowledge of GSI's operating model and contacts within. Willingness to travel globally to engage GSI leadership and teams across regions What Success Looks Like in Year One A clearly defined joint strategy with GSI signed off at partner Executive level and on track to primary Global Strategic Practice. Material increase in GSI practitioner certifications and active platform deployments across Data & AI and Insights & Data practices GSI-sourced pipeline contributing measurably to NewCo's revenue At least two joint go-to-market campaigns live in the market delivering pipeline — anchored to GSI's agentic AI and trusted data agenda First client-facing agentic value accelerators built on NewCo platform delivered with GSI — positioning NewCo as the trusted data infrastructure inside GSI's AI delivery A telemetry framework in place tracking alliance health and pipeline influence Why This Role This is a rare opportunity to own a marquee relationship at a defining moment for both companies. GSI's are publicly committing to capturing the full value of the agentic AI revolution for customers — and the merged dbt + Fivetran platform is the trusted data infrastructure that makes AI production-ready. The person who builds this alliance well will sit at the intersection of the two most important forces in enterprise technology right now: the scale of a global systems integrator and the open infrastructure that makes AI trustworthy enough to deploy at scale. This position qualifies for Fivetran's incentive plan, and it's common for employees in this role to achieve the total on-target earnings. #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $172,200—$215,250 USD OTE (On Target Earning) $215,250—$269,063 USD Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. You'd be joining the Artificial Intelligence team . We own the algorithmic core of the platform: Predictions, Contextual Personalization, contextual bandits, autosegmentation, and the agentic workflows behind Loomi. We work with behavioural data at terabyte scale, across 1,400+ customers, in production, every day. We are currently allowing flexibility for our employees to work from anywhere for the respective region (Central & Eastern Europe) or we are happy to meet you in our offices in Bratislava (Slovakia) or Brno, Prague (Czechia) on a full-time basis. The mission You find the signal in how 1,400 brands' customers actually behave — and you prove it moved a business metric. Your models decide which customers are predicted to churn, which segments form themselves, which offer a shopper sees, and whether the discount changed anything or was going to convert anyway. What you'll actually do Frame the problem before modelling it. Most of our highest-impact work arrives as a vague business question, and turning it into something measurable is the first job. Work the data at scale. Behavioural data, product catalogues and event streams across BigQuery and Databricks — finding features that carry real predictive signal, not the ones that are easy to compute. Build and evaluate models across Predictions and Contextual Personalization: propensity and churn, contextual bandits, autosegmentation, uplift and incrementality. Design the evaluation, not just the model. Offline metrics, backtests, and the A/B design that decides whether this ships. You own the question "how would we know if this is worse?" Bring methods in from outside and judge them honestly — read the literature, run the quick PoC, and tell a real result from a well-marketed one. Hand off cleanly to ML Engineering. You own the model and the evidence; they own making it survive production. That handoff is a document and a conversation, not a notebook over a wall. Explain your results to people who aren't data scientists — Product, Engineering leadership, and sometimes customers. What success looks like after 12 months Two models you built are in production and you can name the business metric each one moved. A question the team was arguing about is settled, with evidence, and your writeup is what people link to. ML Engineering describes your handoffs as easy. This role bends in three directions We'd rather shape it around you than the other way round. Modelling & data science — features, experiments, and whether the number means anything. ML product engineering — you own an ML-powered feature end to end and the ML part is what makes it interesting. Platform & MLOps — pipelines, serving, deployment, observability, inference cost. Most people lean one way and dip into the others. This opening is centered on the first. If you'd rather own the serving path, latency and reliability, our our Senior AI/ML Engineer opening (in Czechia or Slovakia) is the better fit, and applying to both is fine. What you'll need 5+ years building ML models that shipped and were used by someone other than you — in industry, not only in research or coursework. Strong Python and genuinely strong SQL. You should be comfortable being handed a warehouse and finding your own way around it. Solid grounding in classical ML — tree-based models, regression, classification, clustering — and the judgement to know when the simpler model is the right answer. Real rigour on experiment design and evaluation. You know why a metric moved, and when it didn't move for the reason everyone assumes. Comfort on a cloud data platform — we work in GCP (BigQuery) and Databricks, but the principles transfer. A quantitative degree, or equivalent practical depth. Working English, written and spoken. Plus real depth in at least one of: Causal inference and uplift modelling — separating who converts because of an intervention from who would have converted anyway. Contextual bandits, sequential decision-making, or off-policy evaluation. Ranking, recommendation or information retrieval. LLM evaluation, or applied work with the GenAI stack. Also good: you use agentic coding tools daily and have a view on where they help and where they quietly don't. We build agents for a living, and people who use them tend to have better instincts about them. #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range €50.290—€62.900 EUR More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries! (Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

Role Description We are looking for a data-driven, systems-thinking Sales Operations Manager to own the operating infrastructure that powers our go-to-market engine. In this highly visible Individual Contributor role, you will serve as the backbone of a regional Sales organization and translate go-to-market strategy into an executable operating model. You will act as the primary regional business partner for sales executives, supporting all routes to market within the region. You will own or coordinate supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You'll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Your top priority each day will be to ensure excellence in execution and reporting on our regional goals. Responsibilities Own the operating cadence, including territory management, account segmentation, forecasting governance, pipeline inspection, business reviews, and performance visibility, delivering executive-ready insights that drive forecast accuracy, balanced sales coverage, and operational excellence.Partner with regional Sales leaders across all routes to market to improve forecast accuracy, pipeline health, sales coverage, deal quality, and operational execution. Work in close partnership with the Chief Business Officer's organization and the GTM Strategy & Programs team to connect regional Sales Operations to company-wide priorities, provide timely inputs for executive reporting, and ensure consistency across regional and corporate operating cadences. Lead end-to-end coverage design, including segmentation, book cutting, territory planning, account assignment, capacity planning, and quota allocation in partnership with Sales Leadership, Compensation, Finance, Systems, and Analytics. Own CRM QA and hygiene for the supported region, including SFDC hierarchy management, pipeline quality, process compliance, forecast integrity, deal quality investigations, and exception resolution. Partner with leadership on pipeline inspection, forecasting, and opportunity assessment, and build executive-ready reporting, dashboards, MBR/QBR readouts, and business insights that help leaders identify risks and make better decisions. Partner with Sales Strategy, Systems, Analytics, Compensation, Finance, and Enablement to automate recurring workflows and continuously improve how the team operates. Support organization design, interim coverage plans, role changes, new-hire onboarding, SPIF development and administration, and Channel deal registration as part of the regional operating model. Requirements Proven experience scaling Sales Operations across Europe, supporting a complex, multi-country sales organization with diverse markets, languages, and evolving go-to-market motions. Professional working proficiency in English is required as this role regularly collaborates with global teams 8+ years of experience in sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 6 years of experience with an advanced degree. 4+ years of experience working with executive stakeholders. Experience leading territory planning, account segmentation, forecasting, pipeline inspection, and annual sales planning processes. Deep understanding of quota planning, sales capacity modeling, and quota governance, with the ability to align quotas to business strategy and commercial objectives. Experience using AI, automation, and analytics tools to improve forecasting, pipeline inspection, reporting, and workflow efficiency, with the ability to validate outputs and apply sound business judgment before making recommendations. Bachelor's degree or equivalent practical experience. The role can be based in either the UK or Ireland. Preferred Qualifications Experience supporting executive operating cadences (e.g., Weekly Business Reviews, Forecast Calls, Quarterly Business Reviews) for senior sales leadership. Experience designing or optimizing territory, account segmentation, or book-of-business models for high-growth SaaS organizations. Experience developing quota methodologies, allocating quotas, and partnering with Sales Leadership and Finance to align quotas with territory design, capacity planning, and business objectives. Experience supporting multiple sales motions (Direct, Channel, Self-Serve, Enterprise) across global or multi-region organizations. Strong proficiency with Salesforce, Tableau, SQL, or similar business intelligence and CRM platforms. Experience operating in a high-growth or transformational environment where Sales Operations played a strategic role in scaling the business. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: Understand yourself and others. Judgment: Evaluate information and make decisions in complex situations. Adaptability: Learn, adjust, and stay effective through change. Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser. Compensation United Kingdom Pay Range £91,400—£123,600 GBP Ireland Pay Range €93.500—€126.500 EUR

1Password is growing. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As 1Password's Country Manager for Australia and New Zealand (ANZ), you'll establish and lead our next major international market, building a durable, partner-led growth model across the region. You'll own regional growth strategy, revenue performance, customer experience and the development of a local go-to-market team spanning Sales, Channel, Business Development, Solutions Engineering and Customer Success. Reporting to the SVP, Sales, this Sydney-based role will help more organizations protect access and strengthen security while shaping how 1Password serves customers and partners across ANZ. How we're using AI today Across GTM, we're transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you're excited to reshape how you think, make decisions, and drive growth with AI, you'll feel right at home here. This is a remote opportunity within Australia. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: Significant leadership experience in enterprise software, cybersecurity, cloud, identity or a related technology market, including substantial experience in Australia and New Zealand. A track record of launching, building or scaling a regional business with accountability for revenue, people, partners and customer outcomes. Deep ANZ market credibility and an established executive network across customers, distributors, resellers, service providers and the broader technology ecosystem. Proven channel-first leadership, including the ability to create strong partner economics and make indirect routes to market a core operating model. Experience leading multiple go-to-market disciplines, such as enterprise or commercial Sales, Channel, Business Development, Solutions Engineering and Customer Success. Strong people leadership, commercial judgment and operational discipline across recurring-revenue business models, forecasting, pipeline creation, expansion and retention. Preferred: Experience with identity and access management, privileged access, Software as a Service (SaaS) security, developer security or artificial intelligence security; familiarity with complex enterprise buying processes and sales methodologies such as MEDDPICC. Willingness to travel regularly across Australia and New Zealand, with occasional international travel, is expected. What you can expect: Own the ANZ business plan and revenue outcomes across new business, expansion and retention, establishing a clear cadence for forecasting, pipeline inspection, account planning and performance management. Translate 1Password's global strategy into a regional operating plan that reflects local buying behavior, market dynamics, competitive conditions and regulatory requirements. Build a channel-first growth engine by developing distributors, resellers and service providers through joint business plans, enablement, clear rules of engagement and measurable pipeline goals. Serve as an executive sponsor for priority customers and prospects, strengthening relationships with Chief Information Officers (CIOs), Chief Information Security Officers (CISOs) and other business leaders. Recruit, onboard and develop a high-performing Sydney-based team while establishing clear roles and effective collaboration across Sales, Channel, Business Development, Solutions Engineering, Customer Success, Marketing and Support. Bring customer insight, competitive intelligence and regional requirements to Product, Engineering and other global leaders, particularly around data residency, regulated industries, public-sector needs and local support. Represent 1Password across the ANZ market through executive customer and partner meetings, industry events, advisory forums, stakeholder relationships and locally relevant thought leadership. What success looks like: Within your first 12 months, you will: Establish 1Password as a credible, locally led security partner across ANZ. Build and ramp the core regional team with clear accountability, strong handoffs and a reliable operating cadence. Activate a focused distributor and reseller ecosystem that supports pipeline creation, customer adoption, expansion and retention. Transition existing ANZ accounts into the local operating model while protecting customer relationships and revenue. Accelerate new-business and expansion pipeline while maintaining strong deal quality and partner economics. Create an evidence-based plan for public-sector and regulated-industry growth. Build trusted partnerships with global Product, Engineering, Marketing, Customer Experience and go-to-market leaders. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. The way we bring those values to life every day is guided by our 1Password Behaviors for Success . You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone . Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we'll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form . For additional information see our Candidate Privacy Notice .

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. About the role TRM is building a highly impactful, collaborative Environmental Crimes intelligence function, with one goal: disrupt the illicit actors behind wildlife trafficking and other environmental crimes, and add real friction to their ability to operate. As our Senior or Staff Intelligence Analyst, Environmental Crimes , you will own TRM's intelligence on this category end-to-end. You will research, analyze, and publish intelligence on environmental crime networks and the crypto and financial flows behind them, combining on-chain tracing, OSINT, and off-chain data from partners into a picture that law enforcement, NGOs, and private-sector partners can act on. You will also be the clear TRM owner for our partnership with United for Wildlife and Project Pangolin, serving a global network of partner organizations as a trusted advisor, convener, and the expert user who shapes how TRM's products serve this mission. What makes this role unique: you get to build a new intelligence category from the ground up, on the leading blockchain intelligence platform, with executive sponsorship and direct real-world impact. The impact you will have Build the environmental crimes threat picture. Research, author, and publish intelligence products (threat assessments, typology reports, trend analysis, actor profiles, network maps) on environmental crime and the illicit finance behind it, and maintain a reusable threat picture inside TRM's intelligence infrastructure. Drive investigations to action. Develop and use a wide variety of intelligence sources, tools, and capabilities — on-chain, OSINT, and partner-provided off-chain data — to identify the wallets, entities, and off-ramps behind environmental crime networks. Produce structured, source-cited targeting packages that support law enforcement and partner investigations and surface disruption opportunities. Own the United for Wildlife partner program. Replace fractional coverage with a managed, repeatable program across a network of 200+ partner organizations: case assistance, analysis, guidance, training, and onboarding. Bring the community together. Organize virtual and in-person cross-sector, cross-border sprints and working groups aimed at real-time disruption, and collaborate with partners such as USFWS, HSI, DOJ, Interpol, UNODC, national agencies, and NGOs. Be TRM's public voice on environmental crimes. Brief internal stakeholders, partners, and leadership, and represent TRM with media, at external events, and with other stakeholders to amplify our intelligence. Shape the product. Act as the representative power user of TRM's mission tooling for the environmental crimes community, turning field needs into structured feedback and partnering with product teams to prototype new analysis and collaboration capabilities. Scale your coverage with AI. Build reusable AI workflows for signal processing, target selection, and drafting, with human validation where it matters, so more of your time goes to high-judgment analysis and partner delivery. What we're looking for 5+ years in intelligence analysis, financial crime, illicit finance, blockchain intelligence, or transnational threat investigations. Domain knowledge of wildlife trafficking, environmental crime, and/or transnational smuggling — or a closely adjacent illicit-trade domain, with a demonstrated ability to ramp fast. Proven ability to independently run complex, multi-source investigations and produce clear, decision-ready, source-cited written intelligence for both expert and non-expert audiences. Strong proficiency in OSINT methodology and tradecraft, with hands-on experience using commercial databases and investigative tools. Production AI fluency: you already use AI and LLMs to accelerate research and analysis, build reusable workflows, and critically evaluate AI output — neither accept-all nor reject-all. A partner- and community-facing operator: you build trust and energize a multi-organization network, and you are comfortable owning an external partner program, not only heads-down analysis. Strong stakeholder communication, briefing, and facilitation skills. Self-directed: you thrive in ambiguity and generate visible wins quickly in an early-stage initiative. Commitment to becoming fluent in blockchain tracing and TRM's tooling. Prior crypto experience is not required; we will train you. Nice to have Hands-on blockchain or crypto tracing experience across multiple chains and obfuscation techniques (strongly preferred). Experience working alongside law enforcement or NGOs in a conservation or enforcement context. Experience delivering training or enablement to external partners. Experience organizing events or operational working groups that bring diverse stakeholders together to drive action. Regional language skills relevant to key trafficking corridors (e.g., Mandarin, Vietnamese, Thai, Spanish, Portuguese). About the team You will join TRM's Primary Intelligence organization and work day-to-day with the Environmental Crimes team, a distributed group producing finished intelligence across threat categories. Environmental crime is a category TRM is investing in at the executive level, including our collaboration with United for Wildlife. Mission-first, high-autonomy, execution-oriented culture with rigorous analytical standards. AI-native: analysts use AI daily and build reusable methods that the whole team adopts. Team operating rhythms Distributed, not distant: a global team that collaborates across time zones with regular overlap for syncs. Slack-first, async communication; @mention for timely responses. Weekly 1:1s and team syncs, plus case and partner-delivery rhythms. Regular engagement with external partners and cross-functional teams. Required online and collaboration hours: Overlap with US, EMEA, and APAC time zones for internal syncs and partner engagement. On-call responsibilities: N/A Travel requirements: Up to 20%. Expect about 6 or more major trips per year for key industry and partner events (e.g., Climate Weeks) plus 2 TRM offsites. Onsite requirements: None; remote, distributed role. Learn about TRM Speed in this position Within 30 days: Take ownership of an active environmental crimes case and deliver a finished, source-cited intelligence product a partner can act on. Within 60 days: Deliver intelligence or training to at least one United for Wildlife partner, and ship a reusable AI workflow another analyst adopts. Within 90 days: Stand up a repeatable partner-delivery play for the United for Wildlife network, publish or brief your first environmental crimes intelligence product, and hand off leads that support disruption. Application Instructions If you're interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role. If you send your resume directly to someone at TRM, we can't guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered. Interviewing with TRM Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview. Recruiter Intro: Qualifications, motivations, and alignment with the role. Hiring Manager: Deep dive into your relevant experience, skills, and impact. First Round: 1–2 interviews focused on the skills most critical to the role. Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM. References: Former colleagues who can provide insight into your work and impact. Offer: Congrats! Your recruiter will present the offer and compensation details. Welcome to TRM: We're excited to build a safer world with you! Your recruiter will share your specific interview plan and preparation guidance along the way. AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly Operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem-solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Leadership Principles We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you're excited by TRM's mission but don't check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy . We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com . To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form . Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

About Nebius : Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a reliable, tech-savvy, and customer-focused Tier 1 Help Desk Technician to join our IT team. This position is responsible for providing first-level support for end-user IT issues, including hardware, software, and basic networking problems. You're welcome to work remotely in Singapore . Your responsibilities will include: Serve as the first point of contact for users seeking technical assistance in person, messaging, ticket, or email. Log, categorize, and prioritize all incoming support requests in the IT ticketing system. Analyze, troubleshoot, resolve and document a broad scope of hardware, software, and peripheral issues (e.g., printers, monitors, network). Assist with user account creation, password resets, and access permissions in Active Directory and other enterprise systems. Install, configure, and maintain desktop/laptop computers, mobile devices, and software applications. Escalate complex or unresolved issues to Tier 2/3 support in a timely manner. Maintain and update asset inventory records. Facilitate and support seamless onboarding and off-boarding processes, including workstation setup, re-imaging and return. Follow standard procedures for proper escalation and ticket closure. Provide excellent customer service by ensuring timely and clear communication with end users. Extensively document actions taken and suggested resolutions in detail. Actively contribute to IT knowledge base. Assist with regular IT maintenance tasks, such as software updates and hardware checks (for both user endpoints and office infrastructure). Ensure compliance with company IT policies and procedures. It will be an added bonus if you have: Exhaust all possible scenarios within their access level when attempting to resolve an issue Proactively seek feedback from peers, mentors, and leaders Exhibits prideful ownership of work and proactively champions the needs of the team, users, and projects Contribute to continuous service improvement by participating in projects and driving operational enhancements. Build meaningful and fruitful relationships within the team and cross functionally Fearlessly seek improvement personally, within processes, and within the team's culture We expect you to have: An IT customer support background with 4+ years of service desk technical experience. Advanced troubleshooting skills in AV systems, Microsoft Azure, Microsoft 365 (including Office 365), networking, software and MDM administration, along with experience managing enterprise applications such as Slack, Jira, Zoom, and similar tools. Technical documentation and knowledge base (KB) writing skills. Hands-on experience with Jira or comparable service management systems. A customer-first mindset, prioritizing employee satisfaction and support quality. The ability to independently resolve technical issues across the support portfolio. Strong organizational skills with the capacity to effectively prioritize and manage a busy workload. A collaborative spirit, working seamlessly with cross-functional team members to meet employee needs and achieve company goals. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Company Overview Pattern (Nasdaq: PTRN) is a leader in accelerating brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilizing more than 91 trillion data points, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service, through products like 3P Accelerator, TikTok Shop, PXM, and ROI Hunter. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 70+ global marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. ROI Hunter is Pattern's advertising technology platform, helping brands manage product-level performance across Meta, Google, Snap, TikTok, and now OpenAI's ChatGPT. Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come build with us. We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern has been named one of the fastest-growing tech companies headquartered in North America by Deloitte and one of the best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek's Global Most Loved Workplaces®. We need a Customer Success Manager to own a portfolio of ecommerce clients across Brazil, helping them turn ROI Hunter's platform into real, measurable results rather than just another dashboard they log into. This is a full-time role and is fully remote, based anywhere in Brazil. Frequently Asked Questions What is a day in the life of a Customer Success Junior? Run bi-weekly or monthly calls with your clients, helping them actually put ROI Hunter's strategies into practice, not just review a dashboard together Manage renewals and spot upsell opportunities as you build out your own portfolio Help clients increase adoption of the platform through training sessions and day-to-day questions Join weekly meetings with the product team to stay current on what's shipping and why Collaborate with product, marketing, and finance whenever something in your accounts calls for it What will I need to thrive in this role? At least 2 years of experience in digital marketing, ideally with direct client or account responsibility Comfortable reading performance data and turning it into a recommendation a client can act on. You don't need deep expertise across Meta, Google, and TikTok, but real hands-on exposure to at least one of them helps a lot Strong communication and presentation skills, and the judgment to be honest with a client about trade-offs rather than overselling what the platform can do Genuinely collaborative. This isn't a role for someone who prefers to solve everything solo, since you'll lean on product, marketing, and finance regularly Strong English language skills are a must due to the international environment we work in Spanish is a plus, not a requirement, given some of Pattern's Brazil-based commercial work touches Spanish-speaking clients What does high performance look like? You're carrying a portfolio of 10 to 15 clients Your clients renew and grow their use of the platform instead of churning Clients stay engaged, test new solutions, and see the platform as delivering real value rather than something they're just paying for You're spotting upsell opportunities before a renewal conversation forces the issue, not scrambling to justify the account at the last minute Clients trust your read on their numbers enough to act on it, even when the honest answer isn't the exciting one You're building case studies highlighting success with customers What is my potential for career growth? You can grow further into a Strategic or a Senior CSM taking more responsibilities and budgets What does success look like in the first 30, 60, 90 days? First month: You will focus on learning the platform itself, getting hands-on rather than just watching from the sidelines. You will go through demo sessions and use them to practice applying ROI Hunter's strategies before you're doing it live in front of a client. Second month: You will shadow other CSMs on their day-to-day work, sitting in on their client calls, watching how they handle renewal conversations and routine questions, and getting a feel for the pace and judgment the role actually takes before you're the one carrying it. Third month: You will start building your own portfolio, taking over client relationships directly and running the calls yourself, putting what you picked up in the first two months into practice in real conversations rather than as an observer. What is the team like? You'll report to Vitória Gomes. During your first three months you'll be paired with a buddy to help you get up to speed. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and inputs are encouraged from all members. Sounds great! What's the company culture? We are looking for individuals who are: Game Changers : A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. Data Fanatics : A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. Partner Obsessed : An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. Team of Doers : Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. What is the hiring process? Quick quiz to gauge our mutual match Initial phone interview with Pattern's talent acquisition team Interview with a hiring manager Practical assignment in the form of a homework Final interview with the hiring manager and our VP of CS An in depth conversation about your career history and experience Professional reference checks Executive review Offer How can I stand out as an applicant? Discuss professional accomplishments with specific data to quantify examples Provide insights on how you can add value and be the best addition to the team Focus on mentioning how you would be partner-obsessed at Pattern Share experience on any side projects related to data and analytics Compensation Additional Information Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include Meal vouchers (BRL 35/working day) Health insurance plan (Sul América) Work from home subsidy (150 EUR/quarter) Education budget 30 days of paid vacation leave per year of service, accrued gradually Quarterly performance bonus Phone plan Company and team events (online & offline) Pattern is committed to creating a diverse and inclusive environment. All employment decisions are based on business needs, job requirements, and individual qualifications, without discrimination based on race, gender, age, disability, sexual orientation, or any status protected by local law.

Role Description DocSend is expanding from a virtual data room solution into a deal execution platform. We're seeking a Product Manager to help shape the next phase of DocSend's growth. As a Product Manager on DocSend, you'll own a broad set of customer experiences spanning from foundational workflows, like onboarding and content management, to our largest strategic initiatives, like AI-powered document analysis and multi-product integration. You'll work closely with Engineering, Design, Data, and cross-functional partners to understand customer needs, set priorities, make product tradeoffs, and turn opportunities into high-quality experiences. This is an end-to-end product ownership role. You'll combine customer empathy, quantitative and qualitative insight, strong product judgment, and clear communication to determine which problems matter most and guide the team from discovery through launch and iteration. Responsibilities Own customer-facing DocSend product areas end-to-end, from identifying customer problems and defining strategy through prioritization, execution, launch, measurement, and iteration. Drive foundational improvements across experiences, balancing near-term customer needs with the long-term quality and health of the product. Identify and develop strategic opportunities across Dropbox and DocSend, including multi-product experiences. Develop a deep understanding of DocSend customers through research, product data, feedback, and direct customer context, translating insights into clear product decisions and priorities. Partner closely with Engineering and Design to define problems, evaluate options and tradeoffs, maintain a high quality bar, and guide cross-functional execution. Define success measures, use quantitative and qualitative evidence to evaluate outcomes, and adapt the roadmap as customer needs, business priorities, technology, and market conditions evolve. Use AI and automation thoughtfully to improve workflows Requirements 5+ years of product management or closely related experience, with experience owning customer-facing product experiences end-to-end. Demonstrated ability to identify important customer problems, make prioritization and product tradeoffs, and translate strategy into clear product direction. Strong customer empathy and ability to combine qualitative customer understanding with quantitative evidence when making product decisions. Experience partnering closely with Engineering and Design to navigate ambiguity, technical constraints, dependencies, risks, and product-quality decisions. Strong analytical skills and ability to define success measures, interpret product and business data, and use evidence to guide iteration. Excellent written and verbal communication skills, with demonstrated ability to create alignment across cross-functional partners and clearly communicate decisions and tradeoffs. Adaptability and curiosity, including an ability to learn new domains and technologies and thoughtfully incorporate AI-enabled workflows while maintaining strong product judgment and accountability. Preferred Qualifications Experience building and evolving B2B or SaaS products. Experience with products supporting business-critical document or content workflows. Experience developing multi-product experiences or workflows spanning multiple product surfaces. Experience developing AI-enabled customer experiences or using AI tools as part of the product development workflow. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: Understand yourself and others. Judgment: Evaluate information and make decisions in complex situations. Adaptability: Learn, adjust, and stay effective through change. Connection: Communicate, collaborate, and build trust. To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser. Compensation

Build a Safer World. TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure. We're looking for a highly organized and proactive Recruiting Coordinator (Contractor) to support our Talent team in delivering an exceptional candidate experience. In this role, you'll work closely with recruiters, hiring managers, and candidates to schedule interviews and keep our hiring processes running smoothly and efficiently. This is an exciting opportunity to contribute to a fast-paced, high-growth startup and play a key role in our mission to attract world-class talent. The impact you'll have here: Coordinate interviews across multiple time zones, ensuring seamless communication between candidates, hiring managers, and interviewers. Serve as the first point of contact for candidates, providing timely updates and ensuring a positive and professional experience throughout the process. Support the talent team by maintaining accurate data in our Applicant Tracking System (Ashby) and assisting with reporting needs. Identify and suggest opportunities to streamline and improve our recruiting workflows. Partner with recruiters and hiring managers to ensure clarity and alignment on scheduling priorities and updates. What we're looking for: 1+ years of experience in a recruiting coordinator role, ideally in a fast-paced environment. Proficiency with scheduling tools (e.g., Google Calendar, Ashby) Exceptional organizational skills with a keen eye for detail and accuracy. Ability to prioritize tasks, manage competing deadlines, and thrive in a dynamic, high-growth environment. Excellent written and verbal communication skills, with a customer-centric mindset. Comfortable working across time zones and adapting to changing priorities. This position is open to candidates located in Brazil (Remote) About the Team: Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones. We're committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively. Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting. As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines. All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team. Learn about TRM Speed in this position: Coordinated and confirmed a complex multi-time-zone interview schedule for a high-priority role within 24 hours, ensuring zero delays in the hiring process. Streamlined scheduling workflows in Ashby, reducing average interview coordination time by 30% within the first month. Application Instructions If you're interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team. Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role. If you send your resume directly to someone at TRM, we can't guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered. Interviewing with TRM Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview. Recruiter Intro: Qualifications, motivations, and alignment with the role. Hiring Manager: Deep dive into your relevant experience, skills, and impact. First Round: 1–2 interviews focused on the skills most critical to the role. Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM. References: Former colleagues who can provide insight into your work and impact. Offer: Congrats! Your recruiter will present the offer and compensation details. Welcome to TRM: We're excited to build a safer world with you! Your recruiter will share your specific interview plan and preparation guidance along the way. AI Fluency at TRM AI fluency is a baseline expectation at TRM. We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks. At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to: Accelerate repeatable workflows Structure and solve problems Improve output quality Increase speed and leverage You will be evaluated on applied AI fluency during the interview process. Life at TRM We are building a safer world. That promise shows up in how we work every day. TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days. Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving. At TRM, you should expect: Priorities and targets to change quickly Operating with a high degree of ambiguity A high level of personal ownership and accountability Close collaboration across teams and functions Frequent, high-touch communication Creative problem-solving and out-of-the-box thinking A pace that rewards urgency, adaptability, and outcomes This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment. We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here. If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute. Leadership Principles We hire and grow against three leadership principles. They're the standards for how we operate, treat each other, and make decisions. Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly. Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday. Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger. Join our Mission At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you're excited by TRM's mission but don't check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast. TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore. Privacy Policy and Additional Information By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy . We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM. Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com . To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form . No response will be provided to inquiries unrelated to job posting compliance. The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form . Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.

About Ema Ema builds AI Employees for HR, IT and Finance. Our AI Employees take on the busy work across the employee experience, from recruiting, onboarding and benefits to IT support, invoice processing and payroll, so people can spend their time on work that needs them. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Creaegis, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production. We ship real systems that run real business processes at scale. Role: Senior Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world's first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema's customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema's deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a "just escalate to engineering" role, ❌ Not reactive firefighting only This is : A senior technical escalation role, A production debugging and RCA role, A partner to Engineering, Product, and Implementation, A role with real authority during incidents 3. Impact of the Role Impact at Ema You are the last line of defense between a production issue and customer trust erosion You prevent small failures from turning into account-level crises You ensure learnings from incidents improve the product and delivery systemically Impact on Customers Customers trust Ema because issues are handled competently and transparently AI failures are explained, mitigated, and prevented — not hand-waved Production stability improves over time, not degrades Impact on Your Career You gain rare experience operating agentic AI systems in production You build deep expertise across AI, integrations, and workflows You can grow into Reliability Engineering, Implementation Leadership, or Product-facing roles 4. Core Problems You Will Solve Diagnosing failures in multi-agent AI workflows Deeply understanding Ema's platform and providing workarounds/alternate approaches to customers facing issues Debugging issues spanning: AI behavior (false positives / negatives) Workflow logic Integrations (HRIS, ITSM, IAM, Finance) Data quality Platform configuration Handling Sev-1 / Sev-2 customer specific incidents calmly under customer pressure Help Engineering & Product teams Prevent repeated incidents through disciplined RCA Converting noisy customer complaints into high-signal engineering feedback 5. Jobs To Be Done 5.1 Production Issue Ownership Own customer-reported issues from intake to resolution adhering strictly to SLAs Take responsibility for diagnosis, coordination, and closure; Importantly, provide workarounds to customers to unblock them while engineering fix is made Ensure no issue is "lost" between teams Act as technical owner even when multiple teams are involved 5.2 Debugging, Diagnosis & Sev 1/2 Issue Resolution Debug agentic workflows end-to-end Trace failures across agents, tools, integrations, and humans-in-the-loop Identify whether issues are caused by: Model behavior Prompt / policy logic Workflow orchestration Integration constraints Customer configuration Provide clear, actionable root cause summaries Resolve Sev 1 / Sev 2 Client issues; Escalate to the right team to help solve and close the issue. Keep customer communication calm, factual, and confidence-building 5.4 Customer Communication & Trust Communicate during incidents without speculation or panic Explain AI failures in a way customers can understand Set realistic recovery timelines Rebuild trust post-incident through transparency and follow-through 5.6 Feedback Loops to Engineering & Product Write high-signal bug reports and incident summaries Advocate for fixes based on customer impact , not noise Help Product understand real production behavior Ensure support insights influence roadmap and quality improvement 5.7 Support Operations & Excellence Improve runbooks, playbooks, and diagnostics Improve on-call hygiene and escalation clarity Mentor junior support engineers Raise the overall support bar at Ema 6. Traits We're Looking For Technical & Diagnostic Strength Excellent debugging instincts Comfortable operating in ambiguous systems Able to isolate root cause across layers Ownership & Reliability Mindset Issues do not bounce — they get owned Calm during incidents Bias toward permanent fixes Judgment & Communication Knows when to escalate and when not to Can say "we don't know yet" credibly Communicates clearly with both engineers and customers Cultural Fit Low ego, high accountability Truth-seeking over blame Respects both customer urgency and engineering quality 7. Required Qualifications 6–9+ years in senior technical support, reliability, or production engineering roles Experience supporting enterprise SaaS platforms in production Strong understanding of: APIs and integrations Distributed systems Logs, traces, and diagnostics Experience handling escalations and incidents Customer-facing experience with senior stakeholders 8. Preferred Background Support or reliability roles in AI / automation platforms Experience with workflow orchestration or agentic systems Familiarity with AWS / GCP / Azure Background in high-availability, 24×7 systems Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. Ema Unlimited is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. Find Jobs in United Kingdom on Arbeitnow

Job Description Summary GE Vernova is embracing cutting-edge technologies to streamline operations, improve customer experiences, and drive growth. As part of this vision, we are building a dedicated team to leverage Generative AI and redefine how we engage with our industry. The ultimate goal of the team is to automate prompting, develop a framework for prompting across use cases to maximize reuse as well as sharing across businesses. We are seeking a highly motivated and talented AI Engineer to join our dynamic team. The successful candidate will be responsible for creating and optimizing prompts for LLMs, collaborating with domain experts and end users to develop software solutions that address both internal and external needs. This position offers a great opportunity to work at the intersection of advanced technology and traditional industry, making a tangible impact on our business processes. As a GE Vernova accelerator, GE Vernova Advanced Research is driving strategy and leading research & development efforts to execute on the business's mission to help power the energy transition. We forge the collaborations and help invent the technologies required to electrify and decarbonize for a zero-carbon future. Representing virtually every major scientific and engineering discipline, our researchers are collaborating with GE Vernova's businesses, the U.S. government, and more than 420 entities at the forefront of technology to execute on 150+ energy[1]focused projects. Collectively, these research programs and initiatives aim to solve near term technical challenges, deliver next generation product advances, and drive long term breakthrough innovation to enable more affordable, reliable, sustainable, and secure energy. Job Description Responsibilities: Collaborate with domain experts to understand business needs and translate them into clear and effective LLM prompts. Develop, test, and refine prompts for a variety of use cases, ensuring high accuracy and relevance in generated outputs. Work closely with software developers to integrate LLM solutions into existing or new applications. Contribute to the development of a scalable framework for prompt engineering, promoting reuse and knowledge sharing across different business units. Assist in gathering and analyzing user feedback to continually improve prompt effectiveness. Stay up-to-date with advancements in LLM technology and contribute to strategic decisions on tool and platform selection. Document prompt engineering processes, best practices, and use case outcomes to build a comprehensive knowledge base. Requirements: 10+ years of relevant experience and a Master's or PhD degree in Computer Science, Artificial Intelligence, Machine Learning, AI Engineering, or related fields. Eligibility: Must be willing to work out of an office located in Niskayuna, NY or Cambridge, MA. Accelerated Immersion for Senior talent: Impact starts with a deep understanding of our core capabilities. For Cambridge, MA based resources, this position includes a required three-month (hybrid) onboarding residency at the GE Vernova Advanced Research Center in Niskayuna, NY. This immersive program allows our senior talent to establish a strong technical foundation, collaborate with our premier scientists and engineers, and align with our mission to lead the energy transition from the epicenter of our innovation hub. Travel, housing, and living stipend provided. Ideal Candidate Characteristics: PhD degree in Computer Science, AI, ML, Engineering, Data Science, or related field 3+ years of experience with prompt engineering and familiarity with tools such as OpenAI's GPT models, Hugging Face, etc. 5+ years of experience with Python or other programming languages commonly used in AI/ML development . Experience with machine learning frameworks (e.g., PyTorch) and data processing libraries (e.g., Pandas, NumPy). Previous experience or internships involving NLP or machine learning projects. Familiarity with version control systems like Git. Understanding of traditional industry operations and challenges. Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Ability to work collaboratively in a team environment and adapt to changing project requirements GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: Yes For candidates applying to a U.S. based position, the pay range for this position is between $131,700.00 and $219,300.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on September 01, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.

Job Title: Reliability Engineer Location: Smart parc, Spondon, Derby DE21 7HW Shift: Monday to Friday, 40hrs. Let's Discuss What's On The Table For You: ● 70% off HelloFresh or Green Chef boxes ● Company pension scheme ● Gym membership ● Bupa private medical insurance (including dental & family cover options) ● Mental health first aiders and an employee assistance programme ● Nursery support scheme ● Cycle to work scheme ● Group Life Assurance Play a key part in supporting our Employee Resource Groups: FreshVets, Black Heritage Network, NEU Network (Neurodiversity), GET (Gender Equality Team) and FreshPride About The Team: As an Reliability Engineer you will be the site Subject Matter Expert (SME) within the team, for all controls systems, maintenance engineering, sensors, PLCs, communication protocols, and automation for the site. You will work with the facilities and maintenance teams and colleagues to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. What You Will Be Doing: Work in a hands-on manner to actively monitor, fault find and repair systems in order to provide a high level of equipment availability to internal customers. Perform preventive maintenance and routine inspections on assigned automation, robotics and control panels. Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting. Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate. Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in automation, controls and robotics. Lead root cause analysis of major downtime events. Act as a network resource for technical issues and lead network-wide root cause analysis. Develop maintenance personnel knowledge on intermediate to advanced automation, controls and robotics. Partner with engineering on commissioning of new controls systems. Audit vendor work to provide feedback to leadership on quality of work and SLA performance. Write and/or modify PMs to standardize across the network and increase effectiveness. Who You Are: Qualified or Solid practical understanding in Mechatronics, Electrical & Electronic, Mechanical, or Manufacturing Engineering Experienced in Automation, Mechanical, or Maintenance Engineering, ideally within a manufacturing or production environment such as FMCG. Proficient in PLC-controlled systems and automated processes, including programming, troubleshooting, repair, and maintenance of PLCs, HMIs, VFDs, and related control systems. Comfortable interpreting technical manuals, engineering drawings, and schematics to support diagnostics and solutions. Skilled in both reactive and preventative maintenance, with a track record of handling second-line escalations and completing CMMS (Computerized Maintenance Management System) tasks. Adept in material handling systems, with exposure to flow analysis, capacity visualization, and process monitoring. A confident communicator and mentor, capable of coaching junior engineers and stepping in as proxy for senior automation engineers when required. Experienced in leading Root Cause Analysis, supporting CI (Continuous Improvement) initiatives, and familiar with DIQ and WMS systems. To be considered for this role, you'll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time. Next steps : Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks. You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service ( DBS ) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager. Find more English Speaking Jobs in United Kingdom on Arbeitnow