About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a Contract Technical Talent Acquisition Partner, you will play a mission-critical role in scaling Invisible's technical talent pipeline. In this engagement, you'll be responsible for building and maintaining evergreen pipelines of world-class engineers across data engineering, machine learning, and full stack development. These engineers are deployed in our forward deployed engineering teams—elite squads embedded directly with customers to build transformative AI-powered solutions. This engagement requires proactive pipeline development, seamless coordination with sales and delivery leads & Field CTOs and a deep understanding of technical talent acquisition in a fast-scaling, customer-responsive environment. Your success will ensure that Invisible is always ready to deploy top engineering talent the moment opportunity strikes. This is a 3 to 6 month contract engagement at approximately 40 hours per week, with the potential to extend based on business needs. What You'll Do Build and maintain robust, high-quality candidate pipelines for evergreen roles across data engineering, machine learning, and full stack development. Collaborate closely with sales, delivery, and engineering leadership to forecast hiring needs tied to customer deployments and revenue pipeline. Develop and execute outbound sourcing strategies to identify and engage top-tier candidates across key technical domains. Establish candidate readiness protocols so that qualified engineers are pre-vetted and able to accept offers at short notice. Own end-to-end hiring processes, ensuring fast, smooth, and high-quality candidate experiences. Leverage data and insights to continuously optimize sourcing channels, screening processes, and pipeline conversion rates. Build campaigns which ensure vetted candidates are constantly engaged with the Invisible brand, ready and willing to start in short notice. Partner with hiring managers to define technical role requirements, assessment frameworks, and success profiles. Represent Invisible as a talent brand ambassador across technical communities and events. What We Need Proven experience in full-cycle technical recruiting experience, with deep expertise in sourcing and hiring engineering talent across data, ML, and software development. A track record of building evergreen or just-in-time pipelines in high-growth, high-demand environments. Experience supporting forward deployed or professional services-style teams is a strong plus. Strong stakeholder management skills, especially across sales, product, and engineering organizations. Bias toward action: you are proactive, resourceful, and thrive in dynamic, rapidly evolving environments. Excellent communication, prioritization, and project management skills. Familiarity with ATS platforms (ideally Greenhouse) sourcing tools, and data-driven recruiting strategies. You can find more information about our geographic pay tiers here . During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. *Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process. What It's Like to Work at Invisible: At Invisible, we're not just redefining work—we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks—you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557 Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
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At Feedzai , we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year. We believe in the power of our product and its ability to solve the challenges of today's financial crime landscape. We continue to execute and build momentum as we develop our customer base with the world's top banks. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us! You: As a Regional Account Manager at Feedzai you will ensure the success, retention, and sustainable growth of the client portfolio, maximizing customer lifetime value. This role combines relationship management with a strategic growth mindset — transforming satisfaction into measurable business expansion deals. Customer Success & Retention Oversee the full customer lifecycle, from onboarding to renewal. Monitor adoption, usage, and satisfaction KPIs (NPS, CSAT, Health Score). Act proactively to prevent churn and ensure timely renewals. Understand each client's business goals and align solution usage to strategic objectives. Drive increase in maturity adoption and value realization Growth & Expansion Identify upsell and usage expansion opportunities within the existing customer base. Collaborate with Marketing teams to design tailored growth plans. Present business cases and ROI analyses to support new implementations or module extensions. Track metrics such as Exit ARR, Net Revenue Retention (NRR) and Expansion ARR. Relationship Management Act as the trusted advisor for executives and key client stakeholders. Conduct regular Quarterly Business Reviews (QBRs) to showcase value and results. Gather feedback and actionable insights to share with internal Support, Product and Marketing teams. Orchestrate internal teams (Risk Consultants, Product, User Enablement,...) You Know-How & Have: Bachelor's degree in Technology, Business or a related fields 10+ years experience in a customer facing role (consulting, customer support, account management) that includes issue resolution, relationship management and stakeholder management Strong understanding of fraud prevention space (preferably for Banks or Acquirers) Ability to analyze data and provide actionable insights. Results-driven with a focus on customer satisfaction. Passionate about customer centric mindset with exceptional communication, presentation and interpersonal skills - including ability to convey technical concepts to both technical and non-technical audiences. Ability to challenge, negotiate, influence and persuade stakeholders. Ability to work autonomously, take ownership & accountability Technical and problem-solving skills with ability to understand/recognize route causes of challenges Project Management and strong Organisational skills including strong reporting capability Commercial & Business Acumen – understand & speak to business drivers Fluent in English (written and verbal) Your First 30-Days at Feedzai: You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team! Life at Feedzai Instagram Feedzai Culture Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Feedzai does not accept unsolicited resumes from recruiters or employment agencies. Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
Built's Mission: Connect and simplify doing business in real estate. Built is the AI-powered platform transforming the way real estate is financed, developed, and managed. Purpose-built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry's most complex challenges. Today, Built is a partner to more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. Learn more at getbuilt.com . Built Technologies is transforming how capital moves through construction and real estate finance - one of the largest, most complex sectors in the economy. Our platform connects lenders, including many of the top U.S. banks, with the owners, developers, and general contractors they finance. When a draw is approved, a builder can pay subcontractors. When a compliance document clears, a project moves forward. The work we do here is not abstract; it has a direct and material impact on how capital flows and how real estate gets built. Our Implementations team delivers the platform experiences that determine whether a lender adopts Built as their operational backbone or walks away. As an Implementation Consultant II, you will manage a strategic portfolio of complex client implementations with growing independence; owning end-to-end delivery for enterprise-scale lending clients and beginning to contribute to how the broader team operates. You bring a track record of successful go-lives, strong client relationships, and the judgment to navigate novel challenges without constant direction. This role supports owners, developers, and general contractors and is especially well suited to someone who brings construction context plus the ability to learn and deliver software. Our Guiding Principles Be Bold. We pursue the biggest problems in our industry, challenge assumptions others take for granted, and take calculated risks to get there. We don't hide behind consensus or committees. Playing it safe is just failing slowly. Help Customers Win. We learn our customers' businesses deeply — how they think, how they deploy capital, what keeps them up at night. We treat their capital like our own. We ship leverage, not features. And we measure ourselves by customer results, not our intentions. Move with Urgency & Purpose. We bias toward delivery over perfection, remove friction from our own paths, and communicate in real time. Momentum compounds — and we build it every day. Own the Outcome. We own outcomes, not just tasks. We hold a high Say:Do ratio and take responsibility from idea through impact. When something breaks, we fix it — we don't wait to be asked. Never Satisfied. We raise the bar continuously. We stay curious, hold exacting standards, debate hard, and hold our opinions loosely when the evidence shifts. Excellence is a habit, not an event. What You'll Do Lead complex implementations for owner, developer, and general contractor clients - managing project scope, risk, and timeline with meaningful autonomy and clear accountability for outcomes. Conduct discovery and planning sessions with client stakeholders, translating strategic business goals and workflows into actionable implementation roadmaps. Manage escalations and navigate organizational dynamics on the client side, driving timely resolution of high-impact issues with composure and authority. Identify process improvements and standardization opportunities across your implementation portfolio — document repeatable solutions and share them with the broader team. Contribute to cross-functional initiatives with Sales, Product, and Engineering to improve implementation efficiency, reduce time-to-value, and strengthen client outcomes. Track and communicate implementation metrics, insights, and lessons learned to leadership and the broader team; use data to surface patterns and drive improvement. Leverage AI tools to accelerate project planning, client communication, and risk identification across your portfolio. What You'll Bring 2-4 years of experience in SaaS implementation, professional services, or enterprise project delivery, ideally in construction technology, financial services, fintech, or a complex B2B software environment. Construction industry experience is strongly preferred. You have worked for or closely with an owner, developer, general contractor, subcontractor, or construction technology company, and understand the operational realities of running projects. A proven ability to deliver concurrent client implementations on time and to a high standard, with examples of measurable client outcomes you drove. Strong client communication and relationship management skills; you navigate senior stakeholders, handle difficult conversations with confidence, and build trust through consistent follow-through. A track record of identifying process improvements that made implementations faster, more consistent, or more successful for clients. Working knowledge of construction project and financial workflows, such as project set-up, project financials, payables, lien waivers, project controls, or subcontractor/vendor coordination. You can use that context to help a customer translate how they work today into a practical workflow in Built. Some experience with implementation methodologies (Agile, Waterfall, or hybrid approaches) and comfort adapting your approach to the client's environment. Comfort with project management tools, CRM systems, and analytics platforms; ability to learn new tools quickly and apply them effectively. What Success Looks Like at Six Months Your implementation portfolio is delivering consistently — projects are on schedule, clients are satisfied, and go-lives are producing measurable adoption outcomes. You've successfully navigated at least one high-complexity or high-risk implementation to a successful go-live, demonstrating sound judgment under pressure. You've contributed at least one process improvement or documented playbook that has been adopted by the broader implementations team. Cross-functional partners in Sales, Product, and Engineering consistently seek your input when complex client situations arise, trusting your judgment and domain expertise. AI & Technology Expectations Leverage AI tools to enhance the productivity, quality, and speed of your work. • Use AI to support drafting, analysis, summarization, and problem-solving across your role. • Identify opportunities to streamline workflows and reduce manual effort through automation and AI. Apply AI to sharpen decision-making and strengthen strategic insights. Share effective AI use cases and best practices with your team. Built's salary range for this position is $90,000 - 115,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees; your total rewards package at Built will include equity, market-current medical, dental and vision coverage, an unlimited PTO policy, and other benefits. Travel Requirement: Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs. Perks: The rare opportunity to radically disrupt a $1.5T industry Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance Robust compensation package, including equity in the form of stock options Learning Grant program to support ongoing professional development 401k with match and expedited vesting [US ONLY] Built brings together passionate people who are driven in a variety of disciplines, each bringing their unique perspective to everything they do. We're committed to building a safe, inclusive workplace where every employee can succeed, and we recruit, hire, and promote fairly - without bias based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, genetic information, or any other characteristic protected by law. Built is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation during the application process, please share with your Talent Partner or email careers@getbuilt.com . Greenhouse Data Disclosure: When you apply to a job on this site, the personal data contained in your application will be collected by Built. Your personal data will be processed for the purposes of managing Built's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, communicating with you regarding your application (including via text message),and as is otherwise needed in the recruitment and hiring processes. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Built to help manage its recruitment and hiring process on Built's behalf. Your personal data will also be shared with Grayscale Labs, Inc., a cloud services provider located in the United States of America and engaged by Built Technologies to facilitate candidate communications, including text messaging.Your personal data will be retained by Built as long as Built determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Built Privacy Policy By providing your phone number, you consent to receive text messages from Built related to your application. Message and data rates may apply. You may opt out at any time by replying STOP. If you would like to contact Built to ask questions surrounding processing of your personal data or to make a request, you can send an email to privacy@getbuilt.com . California residents: Please note that Built does not sell your personal data. For details on how your data is shared with our service providers, please see our Privacy Policy .
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: We're looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. Skills/Job Requirements: Define and execute sales plans for your assigned territory Convey value prop and product differentiators to prospects and customers Forecast, meet, and exceed quota Through a combination of inbound and outbound leads, develop and manage leads funnel Manage business and track opportunities through CRM and other supporting tools Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering Understand the competitive market, being familiar with competing companies and their offerings Candidate Background: 3+ years of selling SaaS/Security experience required Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC. Strong track record consistently overachieving sales targets Ability to learn new products and create/learn processes quickly Competitive/Driven Excellent communication skills verbal and written Team player Must be willing to travel to clients to support sales relationships (if required) Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Desired Qualifications: SaaS or Developer tools sales experience Startup experience A strong sales aptitude and fundamental understanding of the sales process A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment Ability to thrive in an agile environment with an ever-evolving set of solution About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
Chainguard is the trusted source for open source. By delivering hardened, secure, and production-ready builds of all the open source software engineers and AI agents rely on, Chainguard helps organizations build faster, stay compliant, and eliminate risk. Our customers include Fortune 500 enterprises and global industry leaders, including Anduril, Canva, Fortinet, Hewlett Packard Enterprise, OpenAI, Snap Inc., and Snowflake. Chainguard is venture-backed by leading investors, including Amplify, IVP, Kleiner Perkins, Lightspeed Venture Partners, Mantis VC, Redpoint Ventures, Sequoia Capital, and Spark Capital. The role, in a nutshell: We're looking for highly motivated sales executives who have strong market knowledge and enjoy building relationships with key decision makers to evangelize building secure and reliable software. Our sales team walks a mile in their customers shoes and wants our customers and prospects to see the immense value and expertise Chainguard's solutions offer. What you'll do: Define and execute sales plans for your assigned territory Convey value prop and product differentiators to prospects and customers Forecast, meet, and exceed quota Through a combination of inbound and outbound leads, develop and manage leads funnel Manage business and track opportunities through CRM and other supporting tools Collaborate on and improve all aspects of the sales cycle, including product, support, and sales engineering Understand the competitive market, being familiar with competing companies and their offerings US Based What we're looking for: 3+ years of closing experience in the SaaS/Security/DevOps industry required This candidate must be located in the Central region of the United States Strong track record consistently overachieving sales targets (Top 10-20% of company) Entrepreneurial – Willing to go the extra mile, strong work ethic, resourceful. Team player Competitive/Driven Ability to learn new products and create/learn processes quickly Excellent communication skills verbal and written Must be willing to travel to clients to support sales relationships (if required) Desired Qualifications: Domain experience with one or more of the following strongly recommended: Compute platforms (Kubernetes, Docker, AWS, Azure, Google Cloud), DevOps Tooling, CICD platforms (Github, Gitlab, jenkins), and overall SDLC. Startup experience A strong sales aptitude and fundamental understanding of the sales process A sound, tech-savvy business acumen and the ability to articulate a compelling value proposition in a complex and evolving business environment Ability to thrive in an agile environment with an ever-evolving set of solution On-Target Earnings: $250,000 Base Salary Range $125,000—$125,000 USD About Us We live and breathe our company values: We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action — We prioritize, plan, try things, and fail fast. We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs. Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!). 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck. ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset. 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice . ©2026 Chainguard. All Rights Reserved.
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About Juniper Square Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We're the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we've built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we're reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we're building a company designed to shape the future of private markets for decades to come. Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you're energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us! Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role We are looking for a Technical Consultant to play a pivotal role in empowering our clients to maximize the value of our innovative investment management platform. You'll be a trusted advisor, driving successful implementations and fostering long-term customer relationships by leveraging your deep product knowledge and industry insights. This is an opportunity to directly impact how our clients operate, transforming their processes and enhancing their investor experience. As a Technical Consultant, you will design, develop, and deliver tailored solutions that address our clients' unique business challenges. You'll partner closely with clients across their organizations, understanding their workflows and guiding them towards more efficient and effective practices. Your expertise will be instrumental in ensuring seamless adoption, driving feature utilization, and achieving optimal business outcomes. What you'll do Strategic Consultation: Partner with clients to understand their strategic goals, business drivers, and desired outcomes, crafting customized adoption plans that align with their objectives. Solution Delivery: Lead the design and implementation of solutions, ensuring timely execution and overcoming potential constraints to drive positive results. Training & Enablement: Develop and deliver comprehensive training programs for diverse user groups, simplifying complex technical concepts for varying levels of expertise. Technical Expertise: Serve as a subject matter expert, maintaining a deep understanding of product functionality, industry best practices, and customer behaviors. Cross-Functional Collaboration: Partner with Project Management, Customer Success, Service and Support, and Product Development teams to resolve complex issues and influence product roadmap decisions. Process Optimization: Develop and implement standard operating procedures to enhance the efficiency and effectiveness of the Technical Consulting Team. Knowledge Sharing: Create and maintain documentation on product and procedural best practices, ensuring consistent messaging across the organization. AI-Enabled Efficiency : Use AI tools to accelerate recurring work, qualify client use-cases to our product offerings, manage your client book, and prepare documentation Qualifications Minimum of 2 years of experience working with clients within the investment management industry. Proven ability to lead client-facing meetings and presentations, including executive-level audiences. Exceptional analytical, interpersonal, and communication skills (written and verbal). Strong problem-solving abilities and a proactive approach to identifying and implementing process improvements. Demonstrated ability to use AI tools (e.g., Claude, ChatGPT) productively for day-to-day work: delegating recurring tasks, iterating through multi-turn prompts, and critically evaluating output. Ability to work independently with minimal supervision and thrive in a collaborative team environment. Willingness to travel nationally up to 10% as needed. Technical experience in working with API implementations is a plus Previous consulting experience helping customers achieve outcomes in a technical manner Bachelor's degree or equivalent professional experience. Compensation Compensation for this position includes a base salary, bonus, equity, and a variety of benefits. The U.S. base salary range for this role is $90,000 - $110,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company-paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #experiencedprofessional #LI-AM #LI-Remote #Juniper-US
About Juniper Square Private markets are one of the largest, most complex, and most underserved corners of global finance. Our mission at Juniper Square is to unlock their full potential. We're the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, make better decisions, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we've built the scale to match our ambition. And with JunieAI, our purpose-built AI platform, we're reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we're building a company designed to shape the future of private markets for decades to come. Our culture is built for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We believe the best ideas come from open debate, deep collaboration, and diverse perspectives, which is why we believe transparency is the default and feedback makes us stronger. If you're energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal moment, come join us! Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, New York City, Mumbai and Bangalore for employees who prefer to work in an office some or all of the time. About your role Juniper Square's Customer Success organization is responsible for ensuring customer health and satisfaction, driving product usage and adoption, and delivering strong commercial outcomes for both our clients and the business. This is a great opportunity to use relationship management and project management skills to support customers who are transforming the way they do business by using Juniper Square. You will enjoy this role if you enjoy being a product and industry expert to help customers achieve their goals while advocating internally to ensure Juniper Square's products continue to exceed expectations! What you'll do Manage a portfolio of 60-75 existing customer accounts Work with end-users of the product on implementation, onboarding, product adoption, and renewals Review customer metrics for product adoption, client satisfaction, and customer goals Identify and drive opportunities for retention and expansion within your book of accounts Develop advanced knowledge of the customer, product, and industry Contribute to internal projects that improve operational infrastructure Work with product and engineering teams to create new product features that reflect the voice of our customers Use AI tools (e.g., Claude) as part of your core CSM workflow so you arrive sharper, faster, and more customer-ready. Look for ways to apply AI across your book and your own workflow, and share what works so the wider team benefits. Qualifications 5+ years of professional experience and 3+ years in a relevant customer success management role Experience communicating with clients in written and verbal form Experience leading client-facing meetings and presentations with multiple attendees of various levels, including executives Passion for contributing to the customer's success with a product or service Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals Demonstrated experience quickly learning advanced technical subject matter and curiosity to grow in knowledge Consistent, thoughtful use of AI across your core CSM deliverables, including the instinct to set it up with good context and a real example of where it improved quality, speed, or customer readiness. Thrives in a changing and evolving work environment Bachelor's degree or equivalent years of professional experience Preferred : Experience producing AI-powered work others reuse or run AI-enabled improvements with measurable outcomes. At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don't meet all the qualifications. Compensation Compensation for this position includes a base salary, bonus, equity and a variety of benefits. The U.S. base salary range for this role is $86,000 - $105,000 USD and the Canadian base salary range is $77,000 to $96,000 CAD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and vision care for you and your family Life insurance Mental wellness coverage Fertility and growing family support Flex Time Off in addition to company-paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can provide additional details about compensation and benefits. #experiencedprofessional #LI-AM #LI-Remote #Juniper-US
The Role The Director, Revenue Systems is responsible for the strategy, architecture, governance, and optimization of Wpromote 's revenue technology ecosystem. As an individual contributor, you will optimize and scale systems, integrations, automations, and data infrastructure to support business growth while delivering an exceptional experience for revenue teams. Working closely with Revenue Operations, Enablement, IT, Finance, and business stakeholders, this role drives the evolution of the CRM and broader go-to-market technology stack to support operational excellence and business growth. At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek's Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what's possible in marketing. We offer: -Remote-first culture -Unlimited PTO -Extended Holiday break (Winter) -Flexible schedules -Work from anywhere options -100% paid parental leave -401(k) matching -Medical, Dental, Vision, Life, Pet Insurance -Sponsored life insurance -Short Term Disability insurance and additional voluntary insurance -Annual Class Pass credits and more! The anticipated annual salary for this role will range from $157,000 - $175,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state's salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above) and an annual performance bonus. This role has an associated annual target bonus component which is paid out based on a number of factors which include Company performance, department performance, and individual performance. Bonuses are not guaranteed and you must be an active employee in good standing and not on a Performance Improvement Plan to be eligible for the annual bonus. This position may be performed remotely in most states within the US, with some exclusions While this role offers the flexibility to work remotely, we have office hubs in Los Angeles and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person! This position is not eligible for immigration sponsorship Important Notice: Beware of Job Scams Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers , it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity. #LI-JL #LI-Remote You Will Be Defining and executing the vision, strategy, and roadmap for the revenue technology ecosystem. Owning CRM architecture, governance, and system scalability across revenue functions. Evaluating technologies and identifying opportunities to improve automation, efficiency, and user experience. Translating business requirements into scalable technical solutions. Designing and implementing workflows and automations that improve operational effectiveness and reduce manual effort. Leading integration strategy across CRM, marketing, finance, enablement, and operational platforms. Ensuring data flows reliably and efficiently across systems and business processes. Establishing governance frameworks that improve data quality, integrity, and usability. Partnering with Revenue Operations and Business Performance teams to support reporting, forecasting, and decision-making. Managing vendor relationships, technology evaluations, implementations, and ongoing optimization efforts. Developing documentation, standards, and governance processes that support long-term scalability and adoption. You Must Have 8+ years of experience in Revenue Systems, Business Systems, Sales Operations, CRM Administration, or a related field. Deep expertise in CRM platforms, specifically, Gong and Salesforce (Salesforce Admin Certification required). Experience designing and managing complex system architectures, integrations, and automations. Experience with Marketing tools including Pardot. Attribution tools experience a plus. Strong understanding of revenue technology ecosystems and go-to-market processes. Experience establishing data governance and data quality frameworks. Proven success leading large-scale systems implementations and optimization initiatives. Strong project management and stakeholder management skills. Experience managing technology vendors and external implementation partners. Excellent analytical, problem-solving, and communication skills. Ability to balance technical depth with business strategy. Compensation Additional Information Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Hi, we're Oscar. We're hiring a Manager, Process Improvement to join our Operational Excellence Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Process Improvement works closely with a cross functional team of leaders, project managers, and Business Stakeholders to solve business problems related to internal processes. The Manager is responsible for identifying critical processes to the business and defining the business' requirements. The Manager is also responsible for process mapping, assessing the overall effectiveness and efficiency of the process, developing new or reengineering existing processes, and supporting implementation. The Manager, Process Improvement supports our teams in driving a best-in-class, service-focused operation by designing and guiding the use of operational frameworks and ideologies. You will report into the Director, Process Improvement. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $117,576 - $154,318 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Partner with core insurance operations leaders to identify and implement solutions to operational challenges. Support the core insurance organization in the frictionless delivery of value to members and providers. Be the example of the continuous improvement mindset, providing effective direction and influence, while demonstrating actual results of organizational behavior change in this area Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to the organization and aligned to industry standards and best practices Partner cross functionally with various leaders in all areas of the business to support the drive towards frictionless value delivery Utilize and implement programmatic frameworks and tools while adjusting your approach based on measured outcomes across simultaneous operating improvement projects Creating and sustaining foundational stability and ensuring scalability within your area of responsibility Use process improvement best practices, such and Lean and Six Sigma principles, to engineer/reengineer and implement consistent organizational processes and clear engagement models Provide clear context, in the form of Product Requirements Documents (PRDs), process maps, standard operating procedures and policy documents on what is being built and why it's being built. Compliance with all applicable laws and regulations Other duties as assigned Requirements: A bachelor's degree or 4+ years commensurate experience 4+ years of work experience in health insurance operations claims processing, utilization management, or call center ops 3+ years of experience using data software such as Excel, SQL, Python or other data analytics tools 3+ years of experience with end to end project management 3+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures 3+ years of experience with process improvement methodologies such as Lean Six Sigma Bonus points: Bachelor's degree in Engineering, Business Administration, or other related field Lean Six Sigma Green Belt certification or higher Travel required: Up to 10% a month This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Director, Consumer Growth and Product Marketing to join our Marketing Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: Lucie Health is seeking a strategic, data-driven, and customer-obsessed Director of Consumer Growth & Product Marketing to accelerate growth across Lucie Health and HealthInsurance.org (HIO.org). This leader will own consumer positioning, go-to-market strategy, and integrated marketing programs that drive awareness, acquisition, engagement, and enrollment. Partnering closely with product, technology, corporate strategy and sales teams, they will bring consumer offerings to market, optimize digital experiences, and turn consumer demand into revenue growth. The ideal candidate combines strategic leadership with hands-on expertise in product marketing, consumer acquisition, performance marketing, and analytics. They bring strong commercial judgment and a track record of translating consumer insights into differentiated messaging and measurable business results in a fast-paced healthcare or consumer marketing environment. What You'll Do Own Consumer Marketing Strategy & Growth Define and lead the consumer marketing strategy across Lucie Health and HIO.org, spanning brand awareness, acquisition, engagement, enrollment, and retention. Translate business goals into an integrated marketing roadmap, including priorities, investment plans, performance targets, and resource allocation. Identify and evaluate growth opportunities across consumer segments, channels, and journeys to drive sustainable acquisition and long-term customer value. Partner with Product and Technology to shape the consumer experience, influence the product roadmap, and prioritize enhancements that improve adoption, conversion, and revenue. Use consumer insights, analytics, and marketing performance data to inform product requirements, campaign strategy, and growth decisions. Develop, execute, and optimize digital acquisition campaigns across paid search, paid social, display, events, and other channels, measuring performance against conversion, CAC, lead quality, and ROI. Partner with Corporate Marketing, Creative, Operations, and external partners to develop and test messaging, creative, audience strategies, and event initiatives that strengthen brand awareness and support growth. You will report into the Head of Lucie Marketing Work Location: This position is based in our New York, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $198,720 - $260,820 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses. Requirements: 10+ years of experience in consumer marketing, digital marketing, growth marketing, or performance marketing Experience with paid media, digital acquisition, CRM, or lifecycle marketing programs Strong understanding of digital analytics, conversion optimization, and marketing measurement Experience working cross-functionally with product, analytics, operations, and creative teams Strong project management and communication skills Healthcare, insurance, financial services, or other consumer-focused industry experience preferred Bonus points: Healthcare or healthcare related experience including healthcare consulting, healthcare operations, healthcare finance, or related field Experience in fast-paced environments. Travel Required - Up to 10% This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play Work closely with Product, Design, and QA to build, iterate on, and launch frontend features and interfaces. Architect and maintain highly usable, reliable frontend systems that serve a growing user base. Apply engineering best practices including automated testing, code reviews, accessibility, and performance optimization. Design simple, intuitive experiences that make complex workflows feel seamless to users. Contribute to collaborative planning, retrospectives, and product discussions. Seek diverse feedback to improve your work and elevate the experience for our users. Take ownership of delivering impactful features that support studio partners and customers. Experience You Bring Solid experience developing large-scale, user-facing web applications. Skilled in frontend architecture and experienced with designing services that scale. Familiar with microservice architectures and building integrations between frontend and backend systems. Strong knowledge of the software development lifecycle (SDLC), Agile processes, and common design patterns. Able to evaluate new features for impact and identify risks early. Meticulous attention to detail and a proactive, solution-focused mindset. Excellent written and verbal communication skills in cross-functional environments. Technologies You'll Work With While we value specific expertise, we care most about your ability to build great systems and learn quickly. Frontend: React, Next.js, JavaScript, TypeScript Backend Exposure: Microservices, RESTful APIs Databases: SQL and relational databases UX: A focus on building accessible, inclusive user interfaces Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable). Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe. JOB SUMMARY ClassPass' MarTech team is looking for an AEO Program Manager to own what large language models and search engines say about ClassPass. When someone asks Claude, ChatGPT, Gemini, Perplexity or Google what ClassPass is, how it works or whether it's worth it, the answer shapes how people discover and choose us. This role makes sure those answers are accurate and on brand. This is a new role on the cutting edge of search and will help write ClassPass's AI search playbook. You will set the strategy, build the systems to execute it and drive the work across teams. You will use AI to improve how we create content, lead our off-site AEO/GEO strategy, and bring a testing mindset to a channel where attribution is murky. MINIMUM QUALIFICATIONS AND REQUIREMENTS 2+ years of experience in content strategy, SEO, AEO or a related search and content discipline Hands-on AEO/GEO experience, or deep familiarity with how large language models are trained, how they work and how the industry operates Experience with enterprise sized sites with millions of pages Strong data fluency and a testing mindset, with experience measuring performance and attribution in AEO or a similarly ambiguous channel Excellent program and project management skills, including defining scope, managing timelines and keeping cross-functional work moving Proven experience developing strategy and getting stakeholder buy-in on resourcing the initiative Strong systems thinking, with the ability to connect the dots across teams and stand up new internal processes for net-new workstreams Nice to have: technical SEO experience and programmatic SEO experience PRINCIPAL DUTIES AND RESPONSIBILITIES Define and run the AEO strategy, including reporting and execution, to ensure LLMs and search engines describe ClassPass accurately and use approved positioning Monitor how AI platforms and search engines talk about ClassPass, flag inaccuracies and drive fixes Build reporting that ties AEO work to business outcomes, even where attribution is unclear Own the content strategy, calendar and execution for consumer and partner audiences, building scalable systems to produce content and continually improving the process to support new content types Own app store optimization strategy, reporting and execution Drive the off-site and organic social AI strategy, partnering with internal teams for execution Lead go-to-market strategy and execution for business initiatives Build new internal processes for net-new workstreams as needed, and coordinate across all internal teams Have we piqued your curiosity? Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes. The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics. By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).





