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About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. À propos du poste Rejoignez l'équipe Customer Success d'Anthropic en tant que Customer Success Manager basé(e) dans la région EMEA, alors que nous façonnons l'avenir de l'adoption de l'IA en entreprise. En tant que Customer Success Manager chez Anthropic, vous serez partenaire stratégique et conseiller de confiance de nos clients les plus complexes dans la zone EMEA, les aidant à exploiter pleinement le potentiel de toutes nos fonctionnalités Claude : API, Claude for Enterprise et Claude Code. Vous développerez de véritables partenariats avec les clients, acquérant une compréhension approfondie de leurs objectifs commerciaux, de leur orientation stratégique, de leur vision en IA et de leurs besoins techniques. Vous ferez appel à la fois à votre sens des affaires et à votre expertise technique pour agir comme conseiller stratégique tout au long de leur parcours chez nous. En partenariat avec l'ensemble de l'équipe chargée des comptes, vous aiderez les clients à identifier les fonctionnalités Claude les mieux adaptées à leurs objectifs commerciaux spécifiques, en travaillant en étroite collaboration avec eux pour leur fournir les meilleures pratiques et des conseils, tout en les aidant dans la croissance et l'évolution de leur utilisation (consommation et base) sur le siège. Votre rôle consiste à aider les clients à adapter efficacement leur utilisation, à mettre en œuvre des stratégies de gestion du changement, à optimiser les cas d'utilisation et à maximiser la valeur de leur investissement en élargissant les cas d'utilisation à l'ensemble de leur organisation. Les informations que vous recueillerez auprès de vos clients serviront directement à définir nos priorités en matière de recherche, de développement et de stratégies de commercialisation, vous permettant de jouer un rôle clé dans la manière dont nous créons et fournissons de la valeur en continu en tant qu'entreprise. En tant que l'un de nos premiers CSM dans la région EMEA, vous serez une pionnière en aidant à mettre en place des processus régionaux, à établir de nouvelles relations avec les clients et en représentant la marque Anthropic dans un marché en forte croissance. Vous travaillerez avec une grande autonomie tout en maintenant un alignement fort avec les équipes mondiales, ce qui requiert une personne qui s'épanouit dans des environnements ambigus et peut travailler efficacement dans différents fuseaux horaires. Responsabilités : Établir des relations de confiance et stratégiques avec les décideurs clés des clients EMEA afin de comprendre leurs activités et leurs objectifs, en identifiant des opportunités d'optimisation et d'expansion Devenir expert des produits Anthropic via API, Claude for Enterprise et Claude Code, en comprenant les nuances techniques et les meilleures pratiques de chacun afin d'orienter les clients vers les bonnes solutions Tirer parti de votre connaissance approfondie du client et des spécificités régionales pour piloter de manière proactive la planification de l'utilisation, en cernant les tendances actuelles et futures en matière de consommation et d'adoption, ainsi que la manière dont celles-ci se traduisent en valeur ajoutée pour le client Surveiller les schémas d'utilisation et identifiez les opportunités d'optimisation, en traitant de manière proactive la sous-utilisation des produits basés sur la consommation (API) et par abonnement (Claude for Enterprise / Claude Code) pour tirer pleinement parti des engagements contractuels Jouer le rôle de partenaire stratégique auprès des clients, en enrichissant leur connaissance des produits Claude grâce à la diffusion de la feuille de route des produits d'Anthropic, en faisant connaître les nouveaux produits et en impliquant les chefs de produit pour qu'ils se fassent le porte-parole des clients de la région EMEA Documenter et quantifier la valeur client réalisée grâce aux résultats commerciaux, au ROI et aux indicateurs d'impact afin de constituer des arguments commerciaux internes convaincants en vue de poursuivre et d'accroître les investissements Identifier les cas d'utilisation potentiels et les secteurs d'activité qui ne sont pas encore exploités, en collaborant avec les clients pour découvrir de nouvelles applications pour Claude au sein des différents services, équipes et flux de travail Élaborer et mettre en œuvre des stratégies de gestion du changement pour favoriser l'adoption par les utilisateurs finaux et maximiser la valeur au sein des organisations clientes, y compris des programmes de formation des formateurs, le développement de centres d'excellence et l'accompagnement organisationnel Gérer l'expérience client tout au long de son cycle de vie : gérer des comptes complets et des plans de réussite fondés sur les objectifs commerciaux du client, réaliser des bilans commerciaux trimestriels et servir de principal intermédiaire entre le client et Anthropic Contribuer au développement de la marque Anthropic et des relations avec la clientèle en tant que membre de la première équipe de service client de la région, en élaborant, si nécessaire, des processus, des guides opérationnels et des bonnes pratiques adaptés à la zone EMEA et tenant compte des cultures d'entreprise régionales Profil recherché : Vous avez plus de 6 ans d'expérience dans des fonctions en contact avec la clientèle (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer ou similaire) Expérience avérée en matière de réussite dans les modèles commerciaux basés sur la consommation et sur la location de places, avec une bonne compréhension des différents leviers de croissance et des indicateurs de performance associés Maîtrise technique et capacité à comprendre et à articuler les concepts d'IA/ML, les intégrations d'API et les modèles de mise en œuvre logicielle Expérience dans la présentation et la démonstration de produits techniques auprès de publics variés Mentalité stratégique pour identifier les opportunités de croissance et les traduire en plans d'expansion concrets Collaborateur polyvalent qui représente le client avec positivité et proactivité, en mobilisant l'ensemble de l'équipe autour de solutions permettant de répondre aux besoins du client Solides compétences en gestion de projet et capacité à gérer plusieurs relations clients Passion pour l'IA et intérêt pour le développement responsable de systèmes avancés Acquérir de l'expérience en travaillant et en contribuant au développement d'une région en pleine croissance, tout en jonglant avec les fuseaux horaires depuis le siège social situé aux États-Unis Un talent pour mettre de l'ordre dans le chaos et une mentalité enthousiaste de « retrousser ses manches ». Vous avez l'esprit d'équipe (Bonus) Maîtrise du français, de l'allemand, de l'espagnol ou de l'italien About the role Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code. You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves. Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones. Responsibilities: Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures You may be a good fit if you have: 6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar) Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each Strong Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns Experience explaining and demonstrating technical products to various audiences Strategic mindset to identify growth opportunities and translate them into actionable expansion plans Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Strong project management skills and ability to manage multiple customer relationships Passion for AI and interest in responsible development of advanced systems Experience working in and building a growing region, while navigating across time zones with US-based headquarters A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality. You are a true team player Fluency in French, Spanish and English The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €150.000 — €190.000 EUR Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you ----- addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process. Find Jobs in France on Arbeitnow

Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we're unlocking new possibilities as one global team. Join us in our mission to transform the way people shop and eat. DoorDash, Deliveroo and Wolt now operate as one global company. Behind the AI experiences millions of people use every day, from shopping assistants to customer support agents, sits one shared Generative AI platform. Our team builds it. We're looking for a Staff Product Manager in London to own major parts of that platform. Your customers are the engineers and ML researchers across all three brands who build AI products and agents. You'll work with engineering and product leaders in Europe and the US, and your decisions will shape how AI gets built across every market we operate in. What You'll Be Doing Set the strategy and roadmap for core parts of our GenAI platform: model access and routing, agent infrastructure, and evaluation and observability. Build one platform for three brands. Spot the patterns across Deliveroo, Wolt and DoorDash teams and turn them into shared building blocks, so a capability built once reaches every market. Shape our model portfolio across frontier and open-weight models. Decide where we build, buy or partner in an ecosystem that changes month to month. Make agents production-ready. Give teams safe access to company knowledge, tools and systems, with the quality, latency and cost controls needed to run agents at scale. Own the evaluation strategy so teams can prove quality before launch and keep improving it after. Stay close to your customers. Work with the teams shipping AI experiences, measure adoption and time-to-production, and let real production use drive the roadmap. Lead at a senior level, presenting to senior technical leadership and influence strategy beyond your own roadmap. What You'll Need to Thrive Our ideal candidate brings deep expertise in some of these areas and curiosity to grow in others: Significant product management experience (typically 8+ years, or equivalent), including owning a technical platform, developer product, or ML or data infrastructure. Hands-on experience with LLM-based products or platforms in production, such as assistants, agents, evaluation or inference. GenAI platforms are a young field, so we care more about depth than years. A platform mindset. You notice the problem five teams keep solving and turn it into one capability everyone can use. The ability to go deep with engineers and ML researchers, then explain the trade-off in plain language to a senior leader. A track record of leading large, ambiguous areas on your own and aligning stakeholders across companies, countries and time zones. Comfort with regular overlap with US time zones, including some late-afternoon and evening calls. What Success Looks Like A team in any of our three brands can go from idea to a reliable AI product dramatically faster. That happens because the hard parts (models, inference, evaluation, tooling, observability, governance and agent infrastructure) are solved once at the platform layer and get better for everyone. Why Join Us? Real scale from day one. Your platform powers AI used by millions of consumers, merchants and couriers across three brands. Frontier work, real constraints. You'll work with the latest models and agent patterns, then make them reliable, affordable and compliant in production. Visible impact. Platform decisions here get reviewed by senior leadership and adopted across the company. We're food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day. 🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment. 🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support. 🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you're rewarded for the impact you make. ➡️ Want a deeper look at how we build? Check out our Tech Blog . We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here . Our Global Structure Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash, Deliveroo and Wolt. Together, we're unlocking new possibilities as one global team. Diversity, Equity and Inclusion We know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at ----- and we'll be happy to help ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you! Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We're committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you'll have the opportunity to let us know once you've submitted your application. We'll share details on how to request support so we can ensure you have a fair and equitable experience. If you're excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we'd love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness . Find more English Speaking Jobs in United Kingdom on Arbeitnow

Product Manager, Agents London, 4x days per week in-office Vega is looking for A-players who will define and build the next generation of Agentic products that will shape the next era of private markets. About Vega Vega is transforming the way private markets operate. Alternative asset management is one of the most influential forces in the global economy, with over $20TN in assets today. Over the next five years, the industry is set to grow 3x, but GPs are facing challenges around their ability to handle the investment flows that are coming in. GPs have been completely underserved by innovation, particularly on the investor relations side. Vega built the industry's first AI-native operating system, where all client work gets done - from the start of an investor's journey to its end. We are rethinking how work gets done in private markets from first principles: the opportunity is big, but it's also niche, high-stakes, and difficult to get right. Who we are We are still at the beginning of our journey. Vega was founded by former investors at Elliott and KKR, and built by talent from the world's leading technology and financial services firms - including Trade Republic, Revolut, Goldman Sachs, BCG, and more. We have raised $30M so far, with the backing of Apollo, Motive Partners, and 60+ senior executives from the industry. Today, we have over $300B AUM and 30,000 users on the platform, and we have much more left to do. How we do it Vega is a fast-growing startup. We want to make this a career-accelerating place for people with the ambition to build something big. If the below sounds appealing, it could be for you: We do not seek consensus. You will be expected to voice opinions and take initiative. Vega's best people do not wait to be told what to do before finding solutions to problems they have spotted. We believe bureaucracy is the killer of progress. We are focused on creating the minimum viable process to operate with quality at speed. We prioritise talent over tenure. There is no promise of progression without performance – we assess and reward people on impact above all else. We iterate fast. We make decisions amid ambiguity and with imperfect information, and we strive to balance committing to a hypothesis with iterating at low ego. We play to win. Expectations, intensity and ambition are very high, with every single colleague contributing to Vega's success. This often will not be a 9-5. We know that this culture won't be for everyone, and we endeavour to make this clear from the beginning of the recruiting process out of respect for your time. Ask yourself whether the above sounds exciting to you in practice every day, and if it does, we would love to hear from you. Who succeeds in this role We look for people who match our ambition levels, and then raise it further. In this role, you will: Lead and partner with engineering teams on technical concepts to deliver exceptional AI-first solutions. Prototype instead of writing specs. Own an agentic surface end-to-end and decide what runs unattended and what needs a human. Keep every autonomous action explainable and reversible. Own the tradeoffs on reliability, latency and cost. Sit with GP and LP ops teams, find the manual work, remove it without breaking their controls. Operate and deliver with a sense of urgency under ambiguous situations in a fast-paced environment where multi-tasking, strong communication and problem-solving skills are a must. What we look for: 2+ years in product, ideally somewhere where being wrong is expensive. Hands-on with prompting, context engineering and evals. You've done it yourself, not managed someone who did. You've shipped LLM or agent features to real users, and can say what broke. Enough technical fluency to argue with engineers about retrieval and tool design. Good judgement to know when AI is the wrong answer. Working with GPs/LPs and/or knowledge of Fund administration, KYC/AML or LP portals is an advantage. Why join us? You will help define the transformation of one of the most influential industries of our time with AI, working alongside an ambitious and dedicated team Competitive salary and equity package Benefits including medical insurance, gym membership, learning budget, and more Find Jobs in United Kingdom on Arbeitnow

About the team SumUp's Point of Sale (POS) solution helps cafes, shops, bars, hair salons, and thousands of other businesses manage their day-to-day operations. Alongside the POS experience, merchants rely on powerful reporting, sales management, and fiscalisation tools to understand their business, stay compliant, and operate with confidence. This role would own these three domains from a design perspective - Reporting, Sales, and Fiscalisation. You'll design the experiences merchants use to analyse performance, manage sales activity, and navigate local fiscal requirements, while helping shape a more unified reporting experience across SumUp's payments, banking, and commerce products. You'll work closely with product managers, engineers, and data teams within POS, and collaborate with designers and stakeholders across SumUp to deliver experiences that are clear, trustworthy, and built to scale. 🎬 Take a look at our Berlin office What you'll do Lead end-to-end design across Reporting, Fiscalisation, and Sales domains - from discovery and strategy through to production-ready delivery Drive the unification of reporting experiences across Dashboard and Mobile, making complex data clear and accessible for merchants Design holistic flows - including sign-up, onboarding, and export experiences, that meet local regulatory requirements while remaining scalable globally Establish UX patterns for presenting data-heavy, financial information consistently across SumUp products Shape long-term product strategy by running discovery initiatives, influencing the roadmap, and acting as a trusted design partner for product and engineering You'll be great for this role if… You have a minimum of 5 years working as a Product Designer, with a portfolio that demonstrates end-to-end ownership across complex digital products. You have solid experience designing dashboards, reporting interfaces, or analytics products, with a clear ability to make complex financial or operational data understandable for non-expert users. You have deep expertise in product design, information architecture, and systems thinking, applied across interconnected product ecosystems. You have a track record of leading product discovery independently - from identifying user problems through to validating and shipping solutions, without needing close supervision. You are an excellent communicator, comfortable aligning diverse stakeholders across product, engineering, and business functions and presenting work with confidence. You are proficient in Figma, with familiarity in Miro and Notion and comfort working within modern, collaborative design workflows. Why you should join SumUp 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏙 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website , and follow our journey on LinkedIn , Instagram , and Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Find Jobs in Germany on Arbeitnow

htmlPetSmart does Anything for ? JOIN OUR TEAM!Retail Operations ManagerAbout Life at PetSmartOur associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.Benefits that benefit youTake care of yourself and your family members?whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings: Paid Weekly Health & Wellness Benefits* Group Registered Retirement Plan (RRSP) with company match Paid Time off for full-time associates Associate discounts Tuition Assistance Career pathing Development opportunitiesJob summaryPetSmart?s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company?s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening and/or closing the store, leading associates, financial outcomes, and maintaining a safe and organized environment.Essential responsibilitiesJob responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: People Leadership: Participates in employment decisions such as recruiting, interviewing, and coaching. Facilitates the associate experience and supports associate development, including ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succession planning, and coaching for accountability. Address and administer associate complaints and grievances. Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs. Lead and coach associates on proper operational processes to ensure pets in our care are safe and healthy. Coordinates staffing coverage for process activities in pivotal areas of the store (pet care maintenance, hotel cleaning, salon cleaning, etc.). Validates completion of assigned operational messages and engagement video compliance. Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations. Recognizes and celebrates associates driving overall associate engagement. Overall Store Experience: Accountable for and provides oversight for the healthcare of store-owned pets, including pet care maintenance, receiving new store-owned pets, commitment standards (feeding, watering, and cleaning) for all pet habitats (bird, reptile, small animal, cricket, and fish aquariums), and care for sick store-owned pets. Accountable for, provides oversight, and validates proper execution of inventory management and pricing processes, including inventory accuracy, receiving, stocking/re-stocking, inventory counts (live and non-live), product rotations, and planner/planogram sets in a timely and organized manner. Evaluates operations and seeks opportunities to continuously improve experiences and services. Maintains vendor relationships, backroom standards, and communication boards. Oversight of the processes related to the Buy Online and Pick Up In Store and Ship From Store programs. Identifies and reacts to sales trends through analysis and merchandising activities. Responsible for making sound merchandising decisions with respect to discretionary space and discontinued merchandise. Maintains store standards (compliance and cleanliness) and leads a culture of empowerment by ensuring compliance to our Policies & Procedures (P&Ps) and Code of Ethics. Ensures a safe environment for our associates, pets, and pet parents. Responsible for taking i

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We're hiring an Engineering Manager for our Product Workstreams in the AI Group . The AI Group's product workstreams, partner with the wider product org to build the AI capabilities that underpin Fin. These workstreams do not act as 'AI services' for the wider org; they are instrumental in shaping AI products from the earliest stages and owning their ongoing development. Product workstreams are composed of EMs, PMs, Engineers, AI Designers, and Machine Learning Scientists. You will lead our Berlin-based product engineers in the AI Group and will be a key leader of our Berlin hub, helping it grow. You will also work across Fin's core capabilities, such as Skills, Personalisation, Procedures and Safety, and contribute directly to delivering new Fin products from inception. This is a hands-on EM role. You will lead a senior team of engineers and stay hands-on in the codebase. An EM who regularly works alongside ICs builds the context to make good strategic decisions and to support engineers well. Contributing to Fin's central AI system, architecture and experimentation are core to the job. Learn more about Fin's AI engineering and research at Fin /research , and more about Fin at fin.ai . What will I be doing? As a hands-on leader, you will: Lead and grow a high-performing engineering team based primarily in Berlin, with members across our European offices. Incubate and deliver AI products from ideation through to success, leveraging backtests, evals and A/B tests to inform what ships. Contribute directly to our production systems so you keep first-hand context. Own operational health for your workstreams: SLOs, alarms, and proactive management of our most critical systems. Plan, prioritise and deliver best-in-class AI products with your most senior engineers, ML Scientists, PMs and AI Designers. Make AI-first the team default. Build shared skills, agents, and automations that raise the bar for the team's output and ambition. Hire and onboard great engineers, and help them build the Berlin office. What skills do I need? Must-haves: Strong prior experience as an engineer, with recent hands-on technical contributions. Strong technical judgement, and the ability to coach senior engineers through complex architecture and product trade-offs. Strong product sense: you can weigh AI product opportunities and decide what matters most. A data-driven approach: you use experiments and metrics to make decisions. Strong ownership of production quality and reliability. An adaptable leadership style for a group and environment that will grow fast and change shape. Nice to haves: Experience leading engineering teams that build and operate generative AI systems in production. Experience with AI evaluation, backtesting or experiment design at scale. Experience managing AI costs and how product choices affect it. Experience in a hands-on EM role, or alternating between EM and IC roles. Experience helping build or grow a new engineering site. How will I be supported? You'll have a structured onboarding experience to help you get up to speed quickly in Berlin and across Intercom. You'll have a close group of management peers to collaborate with and learn from. We invest in our managers, supporting individual career development through training, coaching and regular feedback. You'll have opportunities to contribute to and learn from our wider engineering community. Benefits We're a well-treated bunch, with awesome benefits. If there's something important to you that's not on this list, talk to us. Competitive salary and equity in a fast-growing company. A flexible, hybrid way of working from our Berlin location. Regular compensation reviews—we reward great work. Health, wellbeing and insurance benefits designed for our employees in Germany. Family-friendly leave and support in line with local requirements and company policy. Flexible time off so you can take a break when you need it. A well-equipped Berlin office, including lunch and kitchen provisions. A MacBook as standard, with flexibility to choose the equipment that helps you do your best work. #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Find Jobs in Germany on Arbeitnow

ABOUT QUINCE Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world's finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver. OUR CULTURE Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren't interested in replicating how others do retail. We're building a better way – at a speed and scale unlike anything that's been done before. We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place. Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths. Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory. If you're someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you. THE IDEAL CANDIDATE The ideal candidate is a self-starter and problem-solver, skilled at leveraging technology and data to deliver top-tier analytics solutions. They thrive on addressing complex business challenges and are consistently effective in making high-judgment decisions at a rapid pace, even in the face of ambiguity and uncharted scenarios. Additionally, the ideal candidate is energized by a work environment where strategy, innovation, and decision-making are intentionally distributed, where transparency, agility, and data-driven insights are highly valued, and where colleagues at all levels hold each other to exceptionally high standards to serve Quince customers. RESPONSIBILITIES: Partner with the US team to understand what exists that we need to replicate and the gaps that we need to build upon Develop and maintain automated reports to track Marketing KPIs: New/Returning Customers, LTV/CAC, Total vs. inc. ROAS Performance Marketing Channel: Paid Social, SEM, App, Affiliates etc. CRM: Customer cohort, Database health + Lifecycle stages Conduct ad-hoc analyses to identify channel inefficiencies, scaling opportunities, areas for improving MER / Total ROAS. Partner with Product, Engineering and Performance team to deliver experimentation and incrementality studies: Geo-Lift tests, Channel Incrementality, Brand lift, MMM validation. Partner with product, engineering and CRM to deliver: A data driven customer lifecycle programme including key drivers of high-value customers A/B and multivariate tests across lifecycle touchpoints that optimize revenue per visit, and Incremental LTV / Revenue A multi-category approach to cross selling, identifying triggers and next best actions based on customer behaviour Implement data quality, governance (inc. GDPR) and AI usage best practices in collaboration with the US. Be an integral part of the international team and contribute to their growth. REQUIREMENTS: Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Economics, Data Science, or similar). Master's degree is a plus. 7+ years in a data analytics/product analytics role, ideally with a focus on supply chain within an e-commerce or technology company. Proficiency in SQL and data visualization tools (e.g., Tableau, Looker, Power BIm Mixpanel). Knowledge of statistical analysis and A/B testing; familiarity with Python or R is a plus. Ability to interpret complex data and translate it into actionable insights, with a focus on detail, accuracy, and clarity. Excellent verbal and written communication skills, with the ability to present data insights and recommendations effectively to both technical and non-technical audiences. Demonstrated ability to manage multiple projects and prioritize in a fast-paced, dynamic environment. Based in Berlin / London with the ability to come into the Berlin / London office 4 days per week Preferred Qualifications: Experience in running Geo-lift tests across Europe Previous e-commerce / multi-category experience Strong Performance marketing (attribution) + CRM measurement background Able to translate data analysis into action through storytelling and visualization Understanding of core marketing metrics and how they interact to deliver profitable growth: LTV/CAC, ROAS, MER WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike. EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form . We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis. Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means. Find more English Speaking Jobs in United Kingdom on Arbeitnow

Shift delivers AI agents that transform insurers' most critical work. By combining deep industry expertise and unmatched data resources, Shift provides proven results that have earned the trust of hundreds of the world's leading insurers. Our insurance-grade AI is accurate, explainable, and secure—empowering human experts to move with unmatched speed, total confidence, and a renewed focus on the people they serve. Your browser does not support the video tag. Our culture is built on innovation, trust, and a drive to transform the insurance industry through our SaaS platform. We come from more than 50 different countries and cultures and together we are creating the future of insurance. Learn more at www.shift-technology.com Shift Technology : Shift is the leading AI platform for insurance. Shift combines generative, agentic, and predictive AI to transform underwriting, claims, and fraud and risk - driving operational efficiency, exceptional customer experiences and measurable business impact. Trusted by the world's leading insurers, Shift delivers AI when and where it matters most, at scale and with proven results. The Data Science Team 🤖 : The Data Science team works on a broad range of subjects. We actively participate in the definition and development of our suite of products on fraud detection, anti-money laundering and claim automation. We have a lot of technical and professional experience in data science, data engineering, coding, business understanding and client interactions. Additionally, we also work on various data types such as structured data, free text, documents and images. Your key responsibilities will include 🧑‍💻 : Setting up and deploying data processing pipelines, such as data reception (batch or real-time), data cleaning, information extraction, and calibration of fraud detection models. Collaborating with clients to understand their needs and incorporating their feedback to enhance our solutions. Conducting R&D to drive product innovation (machine learning, NLP, image analysis, trend analysis, chatbots, etc.). Supporting the sales team by participating in prospect demos. Partnering in an entire Data Science product lifecycle : Understand how sales, legal, product, engineering are connected together to deliver an AI product to clients. Your profile and requirements ✅ : You are currently enrolled as a master's degree student in either Mathematics, Statistics, Computer Science, Machine learning and/or Big Data. You must be able to provide an internship agreement (Convention de stage) signed by your school or university for 6 months. You have experience in object-oriented programming (OOP) such as prior internship, school and/or personal projects so you can write quality production code. You are comfortable dealing with clients. French is mandatory at a fluent level and you can communicate clearly in English. You can start your internship around February/March 2027 for 6 months. Why join Shift Technology as a Data Scientist Intern ? 🤸‍♀️Flexibility, autonomy and adaptability are part of our core values : We are a horizontal organization without bureaucracy (40% of staff are data scientists) but optimal and reduced line management, focus on delivery and development while having a hybrid model. 🧠Learn from inside an AI leader tech company : Join the 13th French Licorne providing hands on training, workshop and sessions with highly experienced AI research Team. 💶Your commitment, our investment : 2000€ gross monthly gratification, high conversion rate to full time employee, dedicated HR partner, regular reviews and feedback sessions with your team. 🌍Be part of an international and diverse tech firm : Full english speaking environment with 55 different nationalities across the world and 11 offices locations (Paris, Singapore, Tokyo, Sao Paulo, Mexico City, Boston, Madrid, London, Toronto, Berlin...) 🤝Dealing with big clients and developing business skills & knowledge : Real life experience with Insurance business challenges inside the world of AI. What is next ? 🎯 If your application and experience meet our requirements, you can expect : Talent Acquisition interview (30 min) 1st Technical interview(60 min) 2nd Technical interview (60 min) Hiring manager interview (60 min) The interview process can take 2 to 3 weeks, depending on the interviewer's availability. Be sure that we are doing our best to get back to you with an answer as fast as possible. If you are not getting an update on your application after 10 days, please reach out to our email address. To support our permanent, full time employees at every stage of their careers and lives, we provide a competitive total rewards and benefits package. Here are the global benefits we'd like to highlight: Flexible remote and hybrid working options Competitive Salary and a variable component tied to personal and company performance Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth Generous PTO and paid holidays Mental health benefits 2 MAD Days per year (Make A Difference Days for paid volunteering) Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details. AI tools are used to help review applications for this role. Read our AI in Recruitment Notice for what the AI considers, how to request a human review, and our most recent bias audit. At Shift we strive to be a diverse and inclusive workforce. We welcome applications from and hire people who will contribute to the diversity of our company, without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria. Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email ----- and we will work with you to meet your accessibility needs. Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process. Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology. Find Jobs in France on Arbeitnow

About WPP Media WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com . Role Purpose The Platform Operations Director is responsible for ensuring that solutions developed and released for the Solutions team are operationally ready, properly tested, clearly documented, effectively released, and provide support once live. The role acts as the bridge between delivery, business readiness and BAU operations. It supports the transition of work from project delivery into stable operational use, ensuring that users, stakeholders and support teams understand what has changed, how to use it, how to raise issues, and how ongoing support will be managed with appropriate priority, impact and SLAs This role is particularly important as Solutions Integration moves from a more reactive service model into a structured product and agile delivery function. The Platform Operations Director owns QA, release management, documentation, stakeholder communication, support processes, training, adoption and post-release improvement including BAU bugs and triage. The role works closely with Product Owners, Scrum Master, Engineering, Data, Reporting, QA, Platform Operations, and business stakeholders to make sure delivery does not stop at "built", but continues through testing, launch, adoption, support and measurable operational value. Senior / Specialist-Level Expectations As a Director within the team, this role is expected to help define and improve the operating standards around BAU management, QA coordination, release readiness, business readiness and service transition. Manage and proactively manage risk, resolution SLAs and ensure we are adhering to platform operational best practices. The Platform Operations Director should be able to identify operational risks early, challenge whether a solution is genuinely ready for release, and recommend practical improvements to processes, documentation, testing, support models and stakeholder communications. For smaller initiatives, the role should be able to advise Product Owners and delivery teams on the appropriate level of QA, training, release planning, handover and BAU support required. For larger or more complex initiatives, the role should escalate risks, dependencies or readiness gaps to the Product Manager Lead, Scrum Master, Lead Engineer / Solutions Architect or relevant leadership stakeholders. Key Responsibilities 1. BAU Operations Management Own and coordinate BAU operational processes for assigned platforms, tools, reports, workflows and solutions across all Media solutions. Monitor recurring issues, support trends, operational risks and user pain points. Triage and prioritise BAU requests, incidents, defects and enhancement requests. Ensure BAU work is captured through the agreed intake and backlog process rather than unmanaged emails, verbal requests or fragmented ticket routes. Work with Product Owners and the Scrum Master to distinguish between BAU support, defects, enhancements and new product requirements. Maintain visibility of BAU demand and help identify where recurring issues should become product improvements or engineering fixes. Support continuous improvement of support processes, documentation and operational workflows. This links directly to the team's wider shift away from fragmented request routes and towards clearer delivery rhythms, structured backlogs and improved operational process discipline. The existing documentation notes the need for clearer team rhythms, sprint cadences, retrospectives and mentoring as part of the transition plan . 2. QA Coordination and Testing Readiness Coordinate QA activity across delivery workstreams, ensuring testing requirements are understood before development begins. Work with Product Owners to ensure acceptance criteria, test scenarios and success measures are clearly defined. Support test planning across functional testing, regression testing, data validation, reporting checks and user acceptance testing. Ensure defects are logged, prioritised, tracked and resolved through the agreed delivery process. Work with engineers, analysts and business users to validate that solutions meet functional, operational and reporting requirements. Support the creation of reusable QA checklists, test scripts and validation templates. Ensure solutions are not released without appropriate testing evidence and business sign-off. This is consistent with the Product Owner responsibilities already defined around testing requirements, success criteria, UAT coordination, business validation, release readiness and operational handover . The Platform Operations Specialist would support and operationalise those activities. 3. Business Readiness and Adoption Ensure business users and operational teams are ready to adopt new or changed solutions. Coordinate training, guidance, demos, FAQs, release notes and user communications. Work with Product Owners to identify impacted teams, users, processes and workflows. Confirm that business teams understand what is changing, why it is changing, when it is happening and what action is required. Support stakeholder communications before, during and after release. Gather early feedback from users and ensure issues are captured and prioritised appropriately. Help ensure delivered solutions are embedded into day-to-day operations, rather than remaining underused or misunderstood. The handover documentation highlights the importance of clear communication with users, proper release notes, demonstrations and adoption support for new features and solutions . This role should own the operational discipline around making that happen consistently. 4. Release Readiness and Service Transition Own or coordinate release readiness checklists for assigned solutions. Ensure each release has appropriate testing evidence, documentation, support ownership, training material and stakeholder communication. Coordinate operational handover from delivery teams into BAU support. Confirm that runbooks, troubleshooting guides, known issues and escalation routes are in place. Work with engineering and data teams to ensure monitoring, alerting or manual checks are defined where required. Support go-live planning, release scheduling and post-release hypercare. Track post-release issues and ensure learnings are fed back into future delivery cycles. This role should become the person asking: "Are we actually ready to put this live, support it, explain it, and measure whether it worked?" 5. Documentation and Knowledge Management Maintain clear operational documentation for platforms, reports, tools, processes and workflows. Support the creation of user guides, SOPs, runbooks, release notes, FAQs and support documentation. Ensure documentation is stored in the agreed location and kept up to date. Work with Product Owners, engineers and analysts to document key dependencies, business rules, known limitations and support processes. Help reduce reliance on individual knowledge by making processes and system behaviour transparent. Support onboarding of new team members by maintaining accessible knowledge resources. This is important because the team is moving away from legacy ways of working and informal knowledge transfer into a more structured operating model. 6. Platform and Process Governance Support the consistent use of agreed tools, workflows, ticketing processes and delivery governance. Help ensure work is captured, categorised and progressed through the correct routes. Maintain standards for BAU tickets, defects, release requests, support issues and operational change. Identify process gaps, duplicated effort or inconsistent ways of working. Recommend improvements to BAU processes, support models, QA standards and release governance. Support reporting on operational performance, support demand, defect trends and release readiness. Help ensure changes are controlled, documented and aligned to agreed team practices. This aligns with the documented need to improve proactive behaviour, structured product management, backlog grooming, stand-ups and retrospectives across the team . 7. Stakeholder and Cross-Team Coordination Work closely with Product Owners, Engineering, Data, Reporting, QA, Scrum Master and business users. Coordinate with Activation, Operations, Channel Development, Commercial and other impacted teams where relevant. Ensure operational dependencies are understood and managed before release. Help stakeholders understand support routes, known issues, timelines and release impacts. Escalate operational risks, unresolved defects, readiness gaps or business adoption concerns. Support regular BAU and platform operations updates for leadership where required. The existing Product Owner documentation already describes the importance of coordination across engineering, data, reporting, platform, operations and business teams . The Platform Operations Specialist should provide the operational control layer that supports this. Skills and Experience Essential Experience in platform operations, service transition, QA coordination, business readiness, delivery operations or technical operations. Strong understanding of BAU support processes, release management and operational handover. Experience coordinating UAT, defect tracking, test planning or business validation activity. Ability to create clear documentation, user guides, process notes, release communications and operational runbooks. Strong stakeholder management skills, with the ability to work across technical and non-technical teams. Good understanding of agile or product-led delivery environments. Ability to identify operational risks, readiness gaps, support issues and process improvements. Strong organisational skills and attention to detail. Confident using Jira, Confluence, ServiceNow, Azure DevOps or similar delivery/support tooling. Ability to communicate clearly with users, delivery teams and senior stakeholders. Desirable Experience working in media, advertising, ad tech, martech, reporting, data or platform environments. Experience supporting reporting platforms, dashboards, data products or operational workflow tools. Understanding of data validation, reporting QA or campaign performance data. Familiarity with cloud-based platforms such as GCP, AWS, BigQuery or Snowflake. Experience working with engineering, data engineering or analytics teams. Experience supporting transformation from reactive support models into structured product or agile delivery models. Familiarity with WPP, WPP Media, Choreograph or similar enterprise platform environments would be beneficial. #LI-Promoted Please read our Privacy Notice for more information on how we process the information you provide. Find Jobs in United Kingdom on Arbeitnow

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life. The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request. As the Vehicle and Equipment Training Coordinator, you will be scheduling all vehicle and equipment training for Mobility operations, including recertifications, remedial training, equipment upgrades, and new staff onboarding. In this position, you will support multiple operational groups across 15 locations and 20 shifts and also support a variety of adult learning activities related to orientation, training rollouts, learning initiatives, and employee development. You will also maintain training records and supports compliance with training, CUPE 37 collective agreement, and MOU requirements. Primary duties include:Coordinate one-on-one vehicle and equipment training across Mobility operational groups by creating efficient training schedules, prioritizing requests, balancing operational readiness, trainer availability, vendor capacity, equipment constraints, employee release time, and shift requirements.Work with internal leaders, employees, Trainers, and vendors to clarify training needs, provide updates, resolve scheduling issues, manage expectations, and adjust training plans based on changing operational priorities.Input relevant course data into the LMS and use LMS information to create training gap reports that support leader decision-making.Track training activity by division, equipment type, employee qualification status, and training priority to support compliance and seasonal readiness goals. Develop and maintain training status tracking tools, dashboards, and summary reports that give leaders visibility into training progress, outstanding requests, queue status, employee training needs, and upcoming training priorities.Coordinate prerequisite, compliance-based, recertification, corrective, and seasonal training needs, including the rollout of updated training documentation and verification of employee training acknowledgements when operational, safety, or equipment-related issues are identified. Qualifications A completed 2 year Diploma in Business Administration, Adult Learning, Event Management, or a related field and at least 3 years of related experience.Experience in an organizational effectiveness or learning and development role is required.Intermediate level of proficiency in Microsoft Office (Word, PowerPoint and Excel) is also required.Proficiency working with PeopleSoft Human Capital Management (HCM), Sum Total Learning Management System, SharePoint and Livelink would be considered an asset.Success in this position requires the following:Customer service and communication skills.Ability to work with people at all levels of the organization, solve problems both independently and as part of a larger team.Strong organizational skills and attention to detail are essential. Pre-employment Requirements Successful applicants must provide proof of qualifications.Workstyle This position may be eligible to work from home for at least part of the time as one of several flexible work options available to City employees. These arrangements depend on the operational requirements of the role,

Job Description We are recruiting for an Account Executive responsible for hunting and landing new customer opportunities. We are looking for a driven self-starter able to generate revenue and development in western Canada. This is an exciting opportunity with a company very focused on growth. This sales team member should have experience with the Sales process, from developing opportunities from their own network as well as mining opportunities from a CRM. Experience in Canadian sovereign data centre, private cloud and data protection solutions an asset. Private cloud, data center services, colocation experiences are nice to have. Requirements Data center services

Location: UK, central Europe, and Latin America Remote | Full-time Compensation: Competitive Compensation Our client is seeking an experienced, full-time Product Designer to shape the core user experience of their trend intelligence platform. In this role, the designer will play a key part in designing and evolving the platform's primary dashboard—where brand innovation teams, product marketers, social media teams, and agencies explore trends, generate reports, and interact with LLM-powered features. As the platform rebuilds around LLM-driven capabilities, the successful candidate will be responsible for defining not just how features look, but how complex data and AI experiences should function. The primary focus is transforming dense, aggregated trend data into clear, intuitive, and actionable insights. This position joins a close-knit Frontend & UX team reporting directly to the Frontend Lead. The role is 100% remote and open to candidates based between US Central Time (UTC−6) and Central European Time (UTC+1). Candidates must be available during core collaboration hours of 9:00 AM–12:00 PM Eastern Standard Time (2:00 PM–5:00 PM UK / 3:00 PM–6:00 PM CET). Key Responsibilities End-to-End Product Design: Own features from initial framing to final launch, partnering closely with engineering leadership to deliver written proposals, user flows, prototypes, and Figma specifications. Problem Identification & Solution Design: Independently identify user pain points through customer calls, interviews, user feedback, and usage data to build compelling product proposals. AI & LLM Experience Design: Define user interactions for AI features (chat, automated reports, inline summaries), establish standards for insight attribution and uncertainty handling, and help refine the voice and structure of AI-generated content. Design System Management: Own the principles and Figma library for the design system, partnering with frontend engineers to align with the React component library and establish robust data visualization and AI UX patterns. UX Quality & Feedback Loops: Co-own product metrics, user feedback tracking, and quality evaluation rubrics for LLM outputs alongside the Frontend Lead. Note: This position focuses strictly on product/UI/UX design. It does not involve writing production code, managing brand/marketing assets, or overseeing back-end API integrations. Requirements Qualifications Experience: 3+ years of product design experience, ideally owning features end-to-end within a B2B or SaaS platform. Product Thinking: Strong strategic perspective with a proven ability to define what to build and why , backed by a portfolio demonstrating strong problem-framing abilities. Domain Focus: Experience designing data-heavy products, such as dashboards, analytics platforms, or reporting tools. Design Systems: Proven track record of working within and contributing to scalable design component libraries. Tools & AI Integration: High proficiency in Figma, with active integration of AI tools into day-to-day design workflows and a strong curiosity regarding LLM product experiences. Communication: Excellent written English skills, capable of producing clear proposals and documentation in an asynchronous remote environment. Schedule: Location within UTC−6 to UTC+1, with full availability during core collaboration hours (9:00 AM–12:00 PM EST). Preferred Qualifications (Nice to Have) Experience as the founding or primary designer on a product team. Hands-on experience building or evolving design systems adopted by engineering teams. Direct experience designing AI features or creating evaluation rubrics for LLM output quality. Expertise in advanced data visualization patterns. Familiarity with consumer goods, beauty, food & beverage, or marketing intelligence platforms. Capability to build rapid functional prototypes using AI-assisted tools to evaluate live outputs. Benefits Competitive compensation package tailored to experience. Collaborative, high-impact environment with direct influence on core product direction. Opportunity to work closely alongside senior design leadership. Flexible starting timeline (target start date in January, with early onboarding available). Interview Process Initial Video Screening: A brief introductory video conversation to discuss background, expectations, and role fit. Personality Assessment: An online assessment to evaluate working style and team dynamics. Design Leadership Interview: A 30-minute introductory chat with the Lead Designer. Screen-Recorded Case Study: A flexible, practical exercise (details currently being finalized) to demonstrate hands-on design methodology and execution. Final Interview: A concluding conversation with key stakeholders to review results and align on next steps. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. 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