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Nash is looking for a Technical Support Specialist to join our global, 24/7 Technical Support team. This role sits at the heart of how Nash stabilizes the platform for our enterprise merchants - owning the investigation, resolution, and clean escalation of complex platform and integration issues across our delivery orchestration system. Technical Support is Nash's intake and stabilization layer for everything beyond high-volume delivery inquiries. You'll be the person customers and internal teams rely on when something unusual is happening on the platform: a stuck integration, an unexpected provider behavior, a configuration question that needs real investigation. You'll resolve what you can, escalate what you can't with the context needed to move quickly, and help build the knowledge base that makes the next occurrence faster. This is a role for someone who enjoys the detective work of complex, ambiguous technical problems, communicates clearly under pressure, and takes ownership seriously. LOCATION Remote in Australia (required) AEST - Friday - Tuesday, 11A - 8P TRAINING 4 weeks, Monday - Friday A note on location This is a remote role, but candidates must be located in Australia. This is a hard requirement driven by contractual data access obligations with our enterprise customers, not a preference - we are not able to make exceptions. WHAT YOU'LL OWN Platform and integration investigation. Diagnose configuration questions, known error patterns, API and webhook issues, and account-specific behavior across the Nash platform. Escalation quality. When an issue needs Engineering or Enterprise Operations, you own the handoff — clear reproduction steps, investigation performed, impact assessment, and severity. Escalations from this team are expected to be actionable on arrival. Incident coordination. Serve as the active shift team for P1 incidents — coordinating communication, engaging Engineering immediately, and keeping customers and internal stakeholders informed through resolution. Proactive monitoring. Watch Datadog dashboards, alerts, and logs for anomalies and emerging risks. Surface issues before they become customer-impacting where possible. Knowledge base contribution. Document resolution patterns for novel issues so the next occurrence becomes a known pattern. Your work directly reduces future escalation volume. Overflow support. Act as overflow for Delivery Support during peak windows when issues exceed their scope. WHAT WE'RE LOOKING FOR 5 - 6+ years in Technical Support, Support Engineering, or a related technical role in a SaaS environment Hands-on experience investigating complex platform issues - not just routing tickets, but actually diagnosing what is happening Comfort with APIs, webhooks, and integration troubleshooting in a production environment Experience with monitoring and observability tools (Datadog, New Relic, Grafana, or similar) Clear, calm written communication — especially during incidents or when customers are frustrated Judgment about when to investigate further versus escalate, and the discipline to document thoroughly either way Located in Australia (remote) NICE TO HAVE Experience supporting logistics, marketplace, or high-volume transactional platforms Prior incident response or post-mortem participation Experience contributing to knowledge bases or support documentation that actually gets used Familiarity with ticketing platforms like Pylon, Zendesk, or similar More about Nash Nash is the platform that powers modern logistics. Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line. Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion. We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco. What You'll Love About Us ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance for US employees

Client Director About This Role As a Client Director at Nash , you will help transform how the largest enterprises reimagine how they manage last-mile delivery. This is a strategic, high-impact role focused on closing complex, high-value deals and shaping how our most important customers adopt Nash's AI-powered logistics infrastructure. You will play a crucial role on our Go-To-Market (GTM) team in scaling Nash's enterprise sales motion, building predictable revenue streams with aggressive quotas. Your focus will be on industries where Nash has already established strong traction: Grocery, Retail, Convenience, Food, and Pharmaceuticals. You will leverage our technical edge, agility, and grit to drive further success in these markets. Your passion and expertise will help us build the Nash brand and further accelerate our rapid expansion. This is a full-cycle role with support from marketing, product, and data, and your work will help customers evolve from fragmented delivery workflows to unified, intelligent logistics infrastructure. Opportunities is the West, Midwest and Northeast Regions Key Responsibilities Build and manage a complex sales pipeline from scratch, focusing on high-value, enterprise-level deals. This includes identifying, prospecting, demoing, negotiating, and closing deals with a strategic approach. Develop and execute a high-touch playbook for each target account that leverages a strong outbound motion, strategic networking, and targeted messaging to engage and convert key named accounts. Establish and grow Executive - Level relationships within strategic, named accounts across the grocery, convenience, pharmaceutical, and retail industries, positioning Nash as a trusted partner in their delivery operations. Collaborate closely with product, marketing, and engineering teams to align Nash's offerings with customer needs. Provide actionable feedback that refines sales strategies and supports product development. Maintain a deep understanding of target markets and customer pain points. Contribute to internal feedback loops that drive product development and marketing strategies, keeping Nash ahead of market demands. Routinely update CRM and other sales tools with accurate activity data, deal progressions, revenue projections and next steps, maintaining transparency and strong sales hygiene. Requirements 5+ years experience in a full-cycle, closing sales role Proven track record of consistent quota over-achievement in complex accounts and $1M+ ARR transactions Experience handling and owning enterprise deal sizes and C-Level relationships Willing and comfortable with strategic outbound prospecting A self-starter with a high level of motivation who sees themselves as a major stakeholder in Nash's growth. Demonstrated ability to manage responsibilities independently while contributing to team success. Strong curiosity in understanding customer needs and challenges, with the ability to ask insightful questions that uncover deeper issues and craft tailored solutions. Exceptional communication skills, with the ability to convey complex ideas and technical concepts clearly to stakeholders at all levels, from C-suite executives to technical teams. Capable of presenting Nash's value proposition persuasively and handling objections effectively. More about Nash Nash is the platform that powers modern logistics. Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line. Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion. We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco. What You'll Love About Us ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance for US employees

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Inference organization serves Claude to millions of users and enterprise customers, across our own products and the world's largest cloud platforms, with the speed, reliability, and efficiency that frontier AI demands. The stack that makes this possible is deep and tightly coupled: accelerator kernels, an in-house inference engine that manages the entire token path for both production and research workloads, distributed routing, autoscaling, and capacity management. Every layer affects the others, often in ways that are hard to see in isolation. We build across GPUs, TPUs, and Trainium, and the complexity of building, testing, and shipping inference software grows with every platform we add. We're looking for a Technical Program Manager to drive the programs that scale it. The work spans four closely coupled areas: Scaling and infrastructure. Routing, autoscaling, and capacity management for the serving fleet, and bringing new capacity online. Velocity. The toolchains, development environments, and CI/CD that let inference engineers build, test, and ship across every accelerator platform. Inference engine. The software between the accelerator kernels and the routing layer that serves every request. Performance. Improving throughput, latency, cost, and reliability across the stack, with correctness treated as part of performance. This is not a status-tracking role. You'll own outcomes end to end, often where no single team is accountable for the whole picture. Much of your value comes from crossing boundaries into Research, Safeguards, Security, Compute, Infrastructure, API, and our cloud and silicon partners, and bringing back the requirements and dependencies that no team sees from inside its own space. There is little process to inherit, and we want to keep it that way: you'll build the minimum machinery the work needs and remove it when it stops helping. And because this is Anthropic, you'll have Claude as a collaborator. We expect TPMs on this team to push hard on what AI-assisted program management and fleet operations can look like. Key responsibilities Own the programs that scale Claude's serving fleet across accelerator and cloud platforms, from early direction through delivery. Drive new capacity online end to end, working across compute, infrastructure, security, networking, and inference teams so one person is accountable for the whole path. Build visibility into supply, demand, and utilization with capacity and finance partners, and drive trade-offs among utilization, cost, latency, and reliability to a clear decision. Lead reliability programs and large migrations without disrupting production traffic or research, and make sure incident follow-ups land in team roadmaps. Drive the programs that make inference engineers faster: define the productivity metrics that matter, find the bottlenecks, and improve how software is built, tested, and released across platforms, in step with Anthropic's central Infrastructure org. Coordinate roadmaps and priorities across the production, research, and safeguards needs that depend on the same teams. Track performance and efficiency work from opportunity to measured impact in production, with correctness held as a release criterion. Own inference readiness for model launches alongside our launch TPMs. Minimum qualifications 7+ years of experience as a TPM, or in an equivalent engineering or SRE lead role, owning large multi-team infrastructure programs end to end in production distributed systems, ML infrastructure, or cloud platforms. You can speak to the outcomes in detail, including where a program slipped and what you did about it. Technical fluency in large-scale serving infrastructure, including request routing and load balancing, autoscaling, capacity planning, cluster orchestration, deployment and rollout, and observability. You know enough to challenge a design, find the real risk, and add value beyond tracking. A working understanding of how LLM inference uses hardware (prefill and decode, batching, caching, compute versus memory bandwidth versus interconnect), or a track record of getting deep in an unfamiliar technical domain quickly. A track record of building program mechanisms from scratch on ambiguous, fast-moving efforts, and of retiring process that has stopped earning its keep. The ability to drive outcomes across organizations you don't manage, with competing priorities and unclear decision ownership. You read people and rooms well, know when to push and when to listen, and earn the trust of senior engineers and researchers. Strong written communication, including plans, reviews, and executive updates that many teams depend on. Low ego and high ownership. You do whatever the program needs, whether that is writing a script, running an incident bridge, or chasing a quota, and you care more about the outcome than about scope or credit. Care about Anthropic's mission and about serving frontier AI safely and reliably. Preferred qualifications Direct experience with LLM or ML inference serving at scale, such as model servers, batching and scheduling, KV caching, quantization, speculative decoding, or multi-model routing. Experience with accelerator infrastructure (GPU, TPU, or Trainium), including cluster bring-up, hardware qualification, or running one workload across more than one accelerator platform. Experience managing capacity across multiple clouds or regions, including demand forecasting, headroom policy, cost modeling, or unit economics for compute-heavy services. Experience with developer productivity, release engineering, or CI/CD at scale, especially for hardware-dependent workloads, and with using engineering metrics to measurably raise velocity. Experience running performance or efficiency programs, with enough grounding in rooflines, kernels, ML compilers (XLA, Triton, Neuron), numerics, or collective communication to reason about trade-offs with the engineers doing the work. Familiarity with Kubernetes-based orchestration and job scheduling. Experience working with research teams and turning their needs into infrastructure requirements. Practical experience using AI tools in your own workflow, including building automations or agents, and clear ideas about where they help and where they don't. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $435,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We're looking for a Recruiter to join our Talent team based in London to own full-cycle recruiting of our G&A functions (Policy, Finance, Legal, People, and related areas). This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You'll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic's values. You'll work in a fast-moving environment where priorities shift, and you'll have real ownership over the roles you run. We're open to candidates whose strength is in G&A recruiting in your application, tell us where your experience is deepest across the functions. Key Responsibilities Own full-cycle recruiting for a portfolio of G&A roles across EMEA—from intake through offer and close Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies Source and engage high-quality active and passive candidates, building diverse and competitive pipelines Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic's hiring bar Manage candidates through the process with clear communication and a great experience at every stage Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close Use data to track pipeline health and share insight that helps hiring managers make good decisions Minimum Qualifications 6+ years of full-cycle recruiting experience in G&A (Policy, Finance, Legal, People) with a focus on Policy hiring Demonstrated ability to recruit in the UK and European market, with familiarity with local talent dynamics and employment norms Track record of strong stakeholder partnership — building trust quickly with hiring managers in fast-moving environments Comfortable operating with ambiguity: willing to flex between functions and contribute to building something new rather than running an established playbook Proven ability to maintain quality under volume pressure — owns pipeline health, not just pipeline size Self-starter who can work with significant autonomy while staying tightly aligned with global strategy Genuine connection to Anthropic's mission and an understanding of why it matters in a recruiting context Preferred Qualifications Experience recruiting at a high-growth technology, AI, or machine learning company Experience recruiting across both G&A and GTM functions Experience hiring across multiple EMEA markets, including the UK and Ireland Familiarity with Greenhouse or similar ATS platforms Additional European language skills relevant to hiring across the region The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £105,000 — £145,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Developers and enterprises build on Claude through the Claude Platform. Our models are getting exponentially more intelligent, and our APIs and developer tools need to evolve just as quickly so developers can take advantage of that intelligence safely. We're hiring Engineering Managers to lead teams that build these APIs and developer tools. We are shipping APIs and infrastructure for building and running agents in production. These APIs ship alongside SDKs, docs, and tooling that developers (and agents!) utilize in order to build high quality integrations. These abstractions are backed by our identity, verification, and trust platform, which lets us scale access to Claude responsibly. Key responsibilities Lead a team of engineers to ship high quality work quickly, owning planning, prioritization, delivery, and operational health Partner with product to set your team's roadmap, and bring a strong point of view on what developers need Talk to customers directly and turn what you learn into engineering priorities Guide API design and architecture decisions for distributed systems that have to stay reliable as usage grows Work closely with Research, Safeguards, Security, and go-to-market teams to bring new model capabilities to developers safely Recruit, coach, and grow strong engineers Minimum qualifications You have experience managing high-performing software engineering teams shipping developer products, including hiring, coaching, and performance management You're product-minded and customer-oriented. You care about who uses what your team builds, and you've shaped roadmaps alongside product partners You've built and scaled distributed systems in production, and you have the technical depth required to guide architecture and API design You've led teams that ship quickly and hold a high quality bar You collaborate well across functions and can align teams you don't manage You care about Anthropic's mission and about developing AI safely Preferred qualifications Experience building agent infrastructure or products on top of LLMs Experience with identity, verification, access control, or trust and safety systems Deadline to apply:  None. Applications will be reviewed on a rolling basis.  Location Preference: Preference will be given to candidates based in NY, SEA, SF or the Bay Area given the current location of team.  The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. Program Overview Some of our world's grand challenges, from resolving long-open problems in mathematics to designing medicines for neglected diseases, require deep expert judgment that today's AI still lacks. We're working toward an AI scientist, a system capable of the long-horizon reasoning and experimental judgment needed to push the frontier on problems like these. We believe frontier AI, developed safely, can meaningfully accelerate progress across science and engineering. Getting there requires close collaboration with people who have spent years at the frontier of their fields. The Anthropic STEM Fellows Program brings researchers and experts from across science and engineering into Anthropic for four months to take on the grand challenges of their fields with Claude. Working in small pods of Fellows from related fields, you will pair deep domain expertise with our frontier models and internal tooling to define the hardest open problems in your discipline, build the datasets and simulations that let us test and train Claude on them, and find exactly where it falls short. We're looking for Fellows across science and engineering. Prior machine learning experience is helpful but not required. Scientific judgment and a willingness to learn quickly matter more. Our first cohort of more than 20 STEM Fellows across mathematics, physics, the life sciences, and engineering, ran from June to September 2026. The problems they built now feed Claude's training and one of our internal science evaluations. What to Expect: A place in a small pod of Fellows working on related problems in your domain. Your pod meets weekly with Anthropic researchers to share methods, pressure-test ideas, and build on each other's work. A grand challenge at the frontier of your field: an ambitious, open-ended problem scoped with our research team so you can make real progress in four months. Access to frontier Claude models and internal evaluation tooling. Compensation:  $100,000–$167,000 USD for the four-month fellowship (equivalent to $300,000–$500,000 USD annualized), and other benefits. Key responsibilities Setting grand challenges for your field: identifying long-horizon open problems where Claude falls short of expert judgment, and defining what real progress on them looks like. Building comprehensive datasets, simulations and rigorous, hard-to-game evaluations that test whether models can plan experiments, interpret data and reason about mechanisms, and systematically finding where they're confidently wrong. Applying Claude to open problems in your domain, using test-time compute strategies and integrating the scientific tools and software your field relies on. Minimum qualifications Are excited about the potential for AI to reason well about hard questions in their field where expert judgment matters. Hands-on experience using Claude and Claude Code in your day-to-day workflow. Hold a PhD in a STEM field and have several years of experience (eg post-doc or faculty). Are comfortable working in a fast-paced, high-agency atmosphere for a few months and delivering concrete results. Existing authorization to work in the United States for the duration of the program. Logistics - Fellows The program runs from January 12th to May 8th 2027 , and is full-time for the duration; some fellowships may be considered for an extension.  Applications are open until October 28, 2026 , and we plan to make offers by November 20th. Later stages will typically include a take-home exercise and conversations with our research team about your research interests and possible project directions. We ask that all Fellows attend a one-week in-person orientation in San Francisco. The default location is in San Francisco. We will consider remote engagements within the United States in certain circumstances. We are not currently able to sponsor visas for fellows. To participate in the Fellows program, you need to have or independently obtain full-time work authorization in the United States. This is a fixed-term contract position. Fellows are engaged through an employer of record, rather than employed directly by Anthropic.       The below are Anthropic's policies for full time roles. These do NOT apply to the Fellows Program.       Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist , NPR , TED , and The Washington Post . We are one of Time100's Most Influential Companies of 2026. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do . If they resonate, this could be a great fit! About This Role GiveDirectly is scaling its emergency response operations to reach more people, faster, with cash in the wake of crises. As a Senior Manager on the Delivery team, you will play a key role in building team capacity, strengthening response systems, and ensuring GiveDirectly can deploy effectively at scale. You will mentor and develop Delivery Managers and surge roster members, contribute to the strategic direction of the team, and serve in assigned functional roles during responses. This role does not currently carry direct line management responsibility, though this may be added as the team scales. Senior Managers should be able to: Understand and clearly communicate about the market/landscape and GiveDirectly's value proposition in their domain and across domains Mentor teams and contribute to resource planning to develop individual members Oversee excellence in design and implementation, with a constant drive to improve, iterate, and learn What You'll Do Support and Develop High-Performing Teams Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices, building long-term capacity across the team Participate in the evaluation of the team's learning opportunities and contribute to the professional development of individual team members with key performance indicators Support quality assurance across responses, providing expertise and guidance to ensure consistent operational standards Contribute to the strategic vision and direction of the Delivery team, in coordination with the Delivery Director Support broader surge roster readiness, including onboarding and preparing internal and external surge staff for deployment Strengthen Response Systems and Capabilities Support steady-state work as assigned by the Delivery Director, including development of tools, protocols, and documentation Contribute to the development and continuous improvement of operational tools and protocols to accelerate readiness across a growing number of countries Conduct operational diligence and feasibility inputs for potential responses, in coordination with the Delivery Director Define, track, and report on operational efficiency metrics to support performance management and continuous improvement During responses, serve in an assigned functional role as directed by the Delivery Director Support Fundraising and External Representation Translate field learnings and operational experience into inputs for donor proposals, updates, and campaign materials, in coordination with the Fundraising team Represent GiveDirectly at external and internal forums as assigned, including media engagements as necessary Staff Emergency Cash Responses Deploy on short notice to implement Emergency Cash crisis response programs When deployed or remote: supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and other response actors, and ensure excellent communication and documentation during responses When deployed: conduct field assessments, coordinate field logistics, and ensure the safety and security of the deployed team What You'll Bring Alignment with GiveDirectly values: exceptional alignment with values and an active demonstration of our core competencies — emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity 5–7+ years of experience: in a role focused on problem solving, team management, cross-functional collaboration and/or new business development. Prior humanitarian/emergency experience strongly preferred 5+ years of experience: working in difficult settings, including low-resource and high-insecurity contexts 3–5+ years of experience: providing direct mentoring or coaching to teams, with the ability to assess strengths and opportunities for improvement, as well as measure performance growth Analytical problem solving: looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and the ability to bring structure and process to ambiguous problems Strong project management skills: the ability to manage multiple workstreams, prioritize and explicitly deprioritize, and hold a high quality bar Strong technical skills: including data analysis and ease with learning new third-party tech platforms and tools Fundraising: preference for candidates with a strong partnership and relationship-management background Strong communication skills: skilled in speaking, writing, presenting, and negotiating across multiple stakeholders Enthusiasm for fast-paced environments: which may lack a pre-defined playbook for success and involve significant "learning by doing." Comfort with ambiguity and building systems from scratch Language Requirement: English (professional fluency) Language Preference: Additional proficiency in French, Portuguese, Arabic, or other languages is a plus Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to ensure that staff's total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. United States Base Salary: $115,000 Bonus at Target Performance: 10% (~$11,500, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $13,455 in 2025) Estimated Total Compensation at Target: $126,500+ Annual Benefits Stipend: $21,393 United Kingdom Base Salary: £73,900 Bonus at Target Performance: 10% (~£7,390, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be £8,646 in 2025) Estimated Total Compensation at Target: £81,290+ Annual Benefits Stipend: £2,760 Kenya Base Salary: $79,825 Bonus at Target Performance: 10% (~$7,983, with potential for upside. For reference, with the organization's current performance multiplier, this amount would be $9,340 in 2025) Estimated Total Compensation at Target: $87,808+ Annual Benefits Stipend: $8,453 If you are not based in the US or Kenya, we will share an estimated salary benchmark for the country you are based in during the hiring process. #LI-REMOTE Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person's race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of "zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation." and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject "Accommodation Needed". We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Background Nash powers the logistics infrastructure behind some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, and 7-Eleven, along with platforms like Shopify and Toast. We are scaling fast, the category is forming around us, and we are building the product marketing function from scratch. We're hiring our first Product Marketing Lead to own positioning, narrative, launches, and the strategic voice of the platform that is becoming foundational to modern commerce. The Role This is the strategic seat where positioning, narrative, customer truth, competitive worldview, and launch craft come together. It is also where the next chapter of Nash's product strategy is shaped. Product marketing can take many different forms in different organizations... It can be a function to spit out whitepapers and datasheets, a megaphone for product management, or… it can be something very different: a force multiplier for the whole organization. We're looking for the latter. You'll report directly to our Chief Growth Officer (whose career has been building and leading marketing, growth, and product organizations at companies like Twilio, Plaid, and Salesforce). You'll work as a peer to our Product Team, and alongside our CEO, our CTO, and a small, senior, fast-moving cross-functional group across product, engineering, sales, and growth. The bar for taste, craft, and strategic thinking on this team is high, and the trajectory for someone strong in this seat is significant. How We Think About PMM The best PMMs sit at the intersection of three rare skills: technical curiosity, business acumen, and creativity. You don't need to be a coder, but you need to understand technical implementation, tradeoffs, and be able to talk to a technical audience credibly enough to know what they'll ask next. You don't need to be a salesperson, but you need to read buying behavior, understand the worldview of the decision-maker, and articulate the value of the problem we're resolving (not the value of our product). You talk in the language of the customer, not the language of our company. You don't need to be a designer or a copywriter, but you need to write narratives with emotional resonance, position with clear differentiation, and find the experiment, the data, or the execution model that actually moves the needle. The skills are hard enough to find in one person. The harder bar is what you do with them. Great PMM teams are not measured on what they did. They are measured on what they got the company to achieve together. They don't ask the org to enable them. They enable the org. They earn strategic influence by inspiring the company with a common vision, and then get the whole company pulling together in the same direction. How We Work: AI-Native, By Default Product marketing at Nash is AI-native and builder-led. We're looking for a PMM who has fundamentally rewired their workflow around AI, not someone who occasionally uses ChatGPT to clean up an email. Someone who reaches for Claude, Claude Code, Claude Cowork, Replit, and whatever ships next week as instinctively as they reach for a Google doc. The reason is straightforward: the speed and surface area of what one product marketer can produce has changed by an order of magnitude in the last eighteen months. Customer interview synthesis, competitive teardowns, narrative iteration, message testing at scale, launch asset production, sales enablement, internal narrative documents: every loop has compressed. We want someone who feels that in their bones and uses it to compound their craft, not replace it. We still deeply value the soul, the originality, the conviction, and the taste that can only come from a real product marketer who has actually sat with hundreds of customers and built a worldview. But we need to pair that with the velocity AI brings, so insight reaches the org and the market while it still matters. In practice this looks like having Claude synthesize forty customer calls into the real patterns (and dampening the lone noisy ones) before you write the narrative, running ten message variants against synthetic personas before you brief the real ones, prototyping a launch landing page in Replit on the same day you finalize the positioning, building a competitive intel system that updates itself, and treating prompt craft, model choice, and tool-chaining as part of your PMM practice. If your reaction to a new AI tool is curiosity and a Saturday afternoon experiment, you'll fit here. If you believe AI will never replace , you probably won't. What You'll Do - Own Nash's positioning and narrative across audiences: enterprise retailers, grocers, pharmacies, restaurants, healthcare, platforms, partners, and the broader category we're shaping - Lead launches end to end, from shaping what gets built and when, through messaging, assets, sales enablement, and post-launch measurement of whether the launch actually moved the business - Be the most authoritative voice on the customer inside Nash. Distill the full breadth of customer signal into the patterns that matter, so Product can build against truth and Sales can sell against reality - Own competitive intelligence: a living worldview on every competitor that matters, refreshed continuously, that a Sales rep can use in a deal at 4pm on a Friday - Build the launch system itself (the cadence, the rituals, the templates, the prompts, the playbooks) so each launch compounds rather than getting reinvented - Partner with Sales as a strategic peer. Be the deepest student of our market, our buyers, and the problems they're actually trying to solve, and the best teacher of it across the org. But also build the system so your knowledge scales without you: living competitive intel, talk tracks grounded in real customer signal, enablement that a rep can pull from at 4pm on a Friday without pinging anyone. The best PMM isn't the one who answers every ping. It's the one who built the system that made most of them unnecessary. - Partner with Product as a peer. Challenge the roadmap with customer signal, shape what we build, not just how we describe it - Equip the org. Pricing, packaging, deal desk, content, web, sales plays: make Nash collectively faster and sharper at every customer touchpoint - Build and grow the PMM function over time as Nash scales Requirements - 8+ years in product marketing or adjacent roles, with shipped work at a high-growth B2B technology company that you can defend in detail (the decisions, the tradeoffs, the outcomes) - Demonstrated ability to operate at the intersection of technical, business, and creative, not just one of the three - Has owned positioning and launches for a complex platform product (infrastructure, fintech, devtools, data, logistics) where the buyer is technical and the stakes are real - Active, daily use of Claude (or equivalent LLM) and AI prototyping tools like Replit as the core of your workflow of how you actually get things done, not just a copy editing tool. - Strong narrative and writing craft. You can hold a worldview in your head and turn it into copy that sticks - Comfortable in the data. Funnel, deal, pipeline, win/loss; happy to sit in a CRM and pull the truth yourself rather than wait for a dashboard - Customer-obsessed. You measure your week by how many real customer conversations you had, not how many decks you produced - Strong opinions, communicated clearly, updated quickly when the evidence changes - Has built or scaled a PMM function before, or is genuinely ready to do so for the first time - Bonus: prior experience in logistics, commerce infrastructure, or B2B platforms with a technical buyer; time spent as a PM or in a customer-facing role earlier in your career; built and shipped your own side project using AI tools - Location: Hybrid remote/in-office, Bay Area preferred, Fully remote considered for right candidate. How to Apply Send us your resume, a portfolio or links to launches and positioning work you've owned, and a short note on the launch or narrative you're most proud of and why. If you'd rather skip the cover letter and send a Loom walking us through a piece of work, or a Replit prototype of the Nash homepage you'd build instead of ours, that is very much encouraged. Want to grab our attention and bypass the Recruiting platform? Record a video introducing yourself at testimonials.nash.ai with code JOIN-NASH - you'll get the benefit of your application instantly notifying us via Slack, and we'll get some much needed testing coverage on our latest PMM-focused claude build:) More about Nash Nash is the platform that powers modern logistics. Commerce has inverted. For decades, customers came to where products and services were. Now products and services come to them, on their terms, in real time. That shift has turned every company into a logistics company, even though almost none of them were built to be one. Couriers, fleets, gig workers, parcel carriers, in-store labor, and increasingly autonomous systems all have to be coordinated in real time, against tighter windows and rising expectations, with hard-fought customer trust on the line. Nash unifies decisioning, execution, and capacity into a single programmable platform. Real-time, AI-native intelligence determines what should happen, operational control executes it, and the platform dynamically orchestrates capacity from any source: a company's own fleets, partners, or the Nash delivery network. Whether a job involves a courier, a gig driver, an internal fleet, a store employee, a technician, or an autonomous vehicle, Nash selects the right resource and manages execution through completion. We power delivery and logistics for some of the most recognizable brands in commerce, including Walmart, Urban Outfitters, 7-Eleven, and Woolworths, alongside platforms like Shopify and Toast. Over the next decade, logistics will become as foundational to commerce as payments, cloud, and connectivity. Nash is the platform that powers it. Nash was founded in 2021 by Mahmoud Ghulman (2x Founder, MIT) and Aziz Alghunaim (2x Founder, 2x YC, Ex-Palantir, MIT) and is backed by Y Combinator, a16z, and other top investors. We are headquartered in San Francisco. What You'll Love About Us ✅ Early-stage, well-funded startup – directly impact the company and grow your career! ✅ Quarterly broader team on-sites to bond with teammates ✅ Competitive compensation and opportunity for equity ✅ Flexible paid time off ✅ Health, dental, and vision insurance for US employees

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. You will: Manage a sizeable Ocean P&L for your district through scaling volume and increasing yield Drive trade strategy execution. Be the market expert and support the commercial organization with market specific intelligence, trade idiosyncrasies and directly interfacing with clients Pursue customer/client growth through close collaboration with our District GMs, Sales, Business Development and Account Management locally Regularly review the Sales pipeline in Salesforce in order to define action plans. Understand the client requirements and direct Sales towards the right segments and business opportunities Help design products and generate customized go-to-market strategies for clients Join client calls as Ocean representative Own tenders and RFQs for your district to secure regional and global clients. In charge of client sell rate margin fine tuning on main freight, origin/destination charges and D&D Interface with Procurement and Pricing teams to drive profitable business, identify growth opportunities and capture market-specific knowledge Monitor volume performance and booking intake against commitments and ensure utilization of agreed allocations. Hold Demand and Clients accountable Drive all financial health levers for your district including quoting, invoicing, and dispute escalation Identify and drive improvement in go-to-market, operational, and financial processes  Build and own P&L review and actively participate in book of business growth rhythms Use data to drive decisions Help drive near and long term district forecasting Work across Procurement, Pricing, Allocation & Planning and District Management teams to deliver globally optimized results to the Ocean P&L Grow existing and new local carrier relationships in the respective areas (eventually including responsibility for local carrier terms e.g. freetime, local charges, waivers, credit) Collect local market intelligence on rates, utilization, blank sailings and extra loader plans in coordination with Procurement and Fulfillment Engage in local procurement for new growth trades in alignment with Procurement (decentralized trades e.g. Intra Asia and Oceania) Take on procurement for Partner/Co-Loaders within the areas when there are such requirements (in close coordination with Procurement/Allocation/Fulfillment teams) You should have: 5+ years of prior Ocean Freight experience at a top freight forwarder or carrier or 5+ years of supply chain experience and a BA/BS Degree; Strategic vision and ground floor execution; Bias to Action, Process, Structure and Data; Excellent communication, interpersonal, and organizational skills; An obsession with client happiness. You succeed when they succeed; Ability to travel regionally; Courage to challenge the status quo when logic and reason require it. See something broken? Fix it; The desire to lead, train, and develop up-and-coming talent Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale.  Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles Spot patterns in support requests, surface recurring issues, and flag opportunities to automate Help streamline onboarding and other high-volume operations as we scale Contribute to automation efforts Maintain and improve device management, identity, and access systems Write scripts (Bash, Python) to automate repetitive tasks Minimum qualifications Hands-on IT support experience, ideally in a fast-paced environment Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android Experience with Google Workspace administration Experience with Slack administration, including workspace management, permissions, and troubleshooting Experience supporting and administering other SaaS tools Understanding of identity and access fundamentals: SSO, MFA, directory services Familiarity with MDM fundamentals and endpoint management concepts Basic scripting (Bash or Python) for automation Strong troubleshooting skills, with a methodical and persistent approach Clear communicator who enjoys helping people solve problems Take ownership of problems and follow through until they're resolved Preferred qualifications Familiarity with zero-trust security concepts and endpoint security tooling Networking basics: DNS, DHCP, VPNs Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns Experience using AI tools to improve personal or team productivity Interest in developing deeper technical skills and taking on more complex systems administration over time Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region.  You will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport's share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world's largest brands You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change. You should have: An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results Experience working with complicated global team matrices and drive desirable solutions and results Experience building client relationships globally and leveraging those relationships to grow the business partnership Passionate about achieving team success; able to inspire and motivate the team.  Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable.  Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized.  Excellent presenter and communicator on all channels (written, verbal, phone, media) Exceptional negotiation and problem-solving skills  Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures.  Highly collaborative; track record of building strong internal and external relationships.  High integrity and ethics; style and behavior align with Flexport's values A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People team  The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm's people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm's culture and ways of working. What You'll Do Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working. Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations. Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability. Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement. Provide functional leadership across locations, ensuring consistency while adapting to local needs. Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces. Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce. Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability. Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong performance and cost efficiency. Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions. Support office activations, events, and programming that strengthen culture and employee engagement. Partner with the Senior Manager of Real Estate & Workplace and broader team on workplace and real estate projects, taking hands-on ownership of operational workstreams such as coordinating vendors and installations, scheduling construction activity, and supporting office refreshes and improvements.  Lead, coach, and empower a distributed Workplace team across North America by providing strong in-person and remote leadership, setting clear priorities and expectations, developing team members, and creating meaningful ownership and accountability across the team. What We Look For 6–10 years of experience in workplace, facilities, hospitality, or office operations roles, ideally in a dynamic and hybrid/remote-first environment. Demonstrated success managing and developing distributed teams, with strong remote and in-person leadership skills. A proven track record of empowering team members through clear expectations, coaching, feedback, and delegated ownership. Experience owning multi-site or regional operations. A hands-on, team-first approach and willingness to step into adjacent operational needs when necessary, particularly where Workplace and Real Estate intersect.  Strong expertise in workplace operations, employee experience, and service delivery. Exposure to scaling operations or building programs from scratch. Excellent operational and organizational skills, with the ability to manage multiple priorities and stakeholders. Experience managing vendors and workplace budgets, with a focus on quality and efficiency. Strong collaboration and communication skills, with the ability to influence across functions and levels. Comfort navigating ambiguity and evolving workplace strategies in a hybrid environment. While Affirm operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date. Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA California base pay range per year: $145,000 - $205,000 Please note that visa sponsorship is not available for this position. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.