About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The IT Operations team keeps Anthropic running. We want every employee to do their best work without friction. We're hiring an IT Support Engineer who pairs strong technical skills with a service mindset and good judgment. Anthropic is growing fast, and IT needs to keep pace. That means onboarding at scale, automating repetitive work (including with Claude), and improving the day-to-day employee experience. You'll handle support across our mostly macOS environment and help with the operational work that lets us scale. You'll work closely with IT Engineering and Security, with room to grow into more technical infrastructure work over time. This isn't a scripted support role. You'll have real ownership, use your judgment to improve our processes, and grow with the team as we scale. Key responsibilities Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) Handle escalations that need cross-team coordination Join an on-call rotation for urgent issues outside business hours Provide hands-on support for user technology, AV systems, conference rooms, and printers Communicate clearly with users at every technical level Write and maintain internal documentation, including runbooks, how-to guides, and knowledge base articles Spot patterns in support requests, surface recurring issues, and flag opportunities to automate Help streamline onboarding and other high-volume operations as we scale Contribute to automation efforts Maintain and improve device management, identity, and access systems Write scripts (Bash, Python) to automate repetitive tasks Minimum qualifications Hands-on IT support experience, ideally in a fast-paced environment Experience supporting macOS endpoints, and comfortable supporting ChromeOS, iOS, and Android Experience with Google Workspace administration Experience with Slack administration, including workspace management, permissions, and troubleshooting Experience supporting and administering other SaaS tools Understanding of identity and access fundamentals: SSO, MFA, directory services Familiarity with MDM fundamentals and endpoint management concepts Basic scripting (Bash or Python) for automation Strong troubleshooting skills, with a methodical and persistent approach Clear communicator who enjoys helping people solve problems Take ownership of problems and follow through until they're resolved Preferred qualifications Familiarity with zero-trust security concepts and endpoint security tooling Networking basics: DNS, DHCP, VPNs Experience with IT projects beyond day-to-day support, such as migrations, tool rollouts, or process redesigns Experience using AI tools to improve personal or team productivity Interest in developing deeper technical skills and taking on more complex systems administration over time Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a member of the Account Management team, your mission will be to proactively grow our client relationships by building and implementing solutions to their critical supply chain challenges. This is the golden opportunity to help expand our business in Asia. You will also support our share of wallet expansion with existing clients while helping to define new targets in the Asia Pacific region. You will: Develop and launch new solutions that meet the needs of the largest and most complex global Freight Forwarding clients Focus on accelerating the growth of all services across the Flexport Portfolio including Air, Ocean, Trade Advisory, Customs, PO Management Partner with the destination team in the US and Europe to identify expansion opportunities with our existing accounts in order to grow Flexport's share of wallet. Work cross-functionally – across Supply Chain Operations, Procurement, Account Solutions, ProServe, Implementation, Legal, Industry SMEs, and Trade and Financial Services teams – to develop and execute on the client strategies in a deliberate way that maximizes the outcomes. You will create alignment of executive level customer contacts and maintain relationships with critical stakeholders at some of the world's largest brands You will stay up-to-date on the latest industry and supply chain developments, so that you can proactively educate and support your clients through change. You should have: An entrepreneurial mindset with a strong track record of successfully delivering innovation and driving results Experience working with complicated global team matrices and drive desirable solutions and results Experience building client relationships globally and leveraging those relationships to grow the business partnership Passionate about achieving team success; able to inspire and motivate the team. Can-do, roll-up-the-sleeves, results-oriented approach; accessible and approachable. Strategic thinker and disciplined planner; able to operationalize strategic plans; well organized. Excellent presenter and communicator on all channels (written, verbal, phone, media) Exceptional negotiation and problem-solving skills Cognizant of business cultural differences and norms across the globe; able to adapt style and approach to local business cultures. Highly collaborative; track record of building strong internal and external relationships. High integrity and ethics; style and behavior align with Flexport's values A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People team The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm's people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role Affirm is seeking an experienced, people-focused, and hands-on Manager to lead a distributed Workplace team and the day-to-day operations and evolution of our Workplace function within the broader Places & Experiences team. Based out of our San Francisco HQ office and reporting to the Senior Manager of Real Estate & Workplace, this role will focus on delivering exceptional workplace experiences that support connection, productivity, and flexibility in a remote-first environment. This leader will play a critical role in ensuring our spaces are thoughtfully operated, consistently engaging, and aligned with Affirm's culture and ways of working. What You'll Do Own the North America workplace strategy and operating model, aligning office experience with business priorities, headcount planning, and ways of working. Translate company and team needs into workplace plans, including capacity, service levels, and programming across all locations. Make and drive decisions on workplace standards, policies, and investments, balancing employee experience, cost, and scalability. Establish and track key performance metrics (e.g., employee experience, utilization, vendor performance, budget adherence) and drive continuous improvement. Provide functional leadership across locations, ensuring consistency while adapting to local needs. Develop and implement workplace programs, standards, and initiatives that bring consistency, functionality, and delight to our spaces. Ensure offices are operated to foster collaboration, connection, and productivity for a primarily remote workforce. Oversee workplace policies, procedures, and service delivery to ensure operational excellence and scalability. Manage vendor relationships across workplace services (e.g., facilities, hospitality, office services), ensuring strong performance and cost efficiency. Partner cross-functionally with teams such as People, IT, and Finance to deliver holistic workplace solutions. Support office activations, events, and programming that strengthen culture and employee engagement. Partner with the Senior Manager of Real Estate & Workplace and broader team on workplace and real estate projects, taking hands-on ownership of operational workstreams such as coordinating vendors and installations, scheduling construction activity, and supporting office refreshes and improvements. Lead, coach, and empower a distributed Workplace team across North America by providing strong in-person and remote leadership, setting clear priorities and expectations, developing team members, and creating meaningful ownership and accountability across the team. What We Look For 6–10 years of experience in workplace, facilities, hospitality, or office operations roles, ideally in a dynamic and hybrid/remote-first environment. Demonstrated success managing and developing distributed teams, with strong remote and in-person leadership skills. A proven track record of empowering team members through clear expectations, coaching, feedback, and delegated ownership. Experience owning multi-site or regional operations. A hands-on, team-first approach and willingness to step into adjacent operational needs when necessary, particularly where Workplace and Real Estate intersect. Strong expertise in workplace operations, employee experience, and service delivery. Exposure to scaling operations or building programs from scratch. Excellent operational and organizational skills, with the ability to manage multiple priorities and stakeholders. Experience managing vendors and workplace budgets, with a focus on quality and efficiency. Strong collaboration and communication skills, with the ability to influence across functions and levels. Comfort navigating ambiguity and evolving workplace strategies in a hybrid environment. While Affirm operates as a remote-first company, this role is expected to work regularly in person from our San Francisco office. Candidates must therefore be based in the Bay Area, willing to commute or willing to relocate prior to their start date. Pay Grade - K Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA California base pay range per year: $145,000 - $205,000 Please note that visa sponsorship is not available for this position. Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers include many of the world's most prominent companies, including GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Procurement Operations Specialist Fastly is growing its Indirect Procurement team and is looking for a detail-oriented, highly motivated Procurement Operations Specialist. You will be the operational backbone of our purchasing process — managing purchase requests, owning contract execution, and safeguarding the integrity of our procurement data. Working India hours, you'll prepare and hand off work so our US-based negotiators and reviewers start each day ready to move. What You'll Do Purchase Request Intake & Assignment Review every incoming Indirect Purchase Request (PR) in Coupa for completeness and accuracy. Return or reject PRs that lack required documentation, are coded incorrectly, or carry payment terms that don't match the negotiated agreement. Assign approved, "ready-to-negotiate" PRs to the appropriate US negotiator via the Coupa Assignee field. Partner with the Procurement Risk Coordinator, also based in Pune, to hand off any request that needs cross-functional review. New Supplier Setup Act as first approver for New Supplier Requests, confirming each request is complete and correctly documented. Flag potential duplicate or redundant suppliers (for example, new merchandise suppliers) to the Procurement Managers for review before onboarding begins. Partner with the Accounts Payable team to coordinate collection of supplier onboarding documents. Contract Execution & Records Own the contract signature process for all Indirect purchases by confirming correct documents, signatories, and routing. Prepare and send DocuSign envelopes, ensuring every field is correctly tagged and the signature policy is followed. Ensure all fully executed agreements are filed correctly and that key metadata (costs, term dates, notice periods) is captured in the contract tracking system. Process Integrity & Reporting Log "out-of-process" procurement events in the shared team tracker to support reporting and continuous improvement. Create and maintain purchasing documentation and internal process communications. Delight internal customers and business partners through excellent, responsive service. What We're Looking For: 3+ years of experience in Procurement or Finance Operations. Ability to identify discrepancies between contract language and system data (particularly payment terms). An agile, self-starting mindset that thrives in a fast-paced environment and adjusts quickly to the changing priorities of a growth company. Comfortable working both independently and as part of a team. Excellent relationship-building skills that foster partnerships across departments, levels, time zones, and geographies. Excellent written and verbal communication including outreach to global suppliers and the confidence to respectfully hold internal stakeholders to process. Strong time- and project-management skills. Proficiency with Excel and Google Sheets. A sense of curiosity and a desire to learn every day. We'll be super impressed if you have experience in any of these: Coupa Atlassian Suite (Jira, Jira Service Management, Confluence) Ironclad DocuSign Work Hours: This position will require you to work during scheduled hours from 5:30 PM – 2:30 AM IST Work Location(s) & Travel Requirements: This position is based out of our Pune, India office. Fastly embraces a largely hybrid model for most roles, giving employees the flexibility to split their time between the office and home. This position does not require travel, unless specified by your manager. Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? We offer a comprehensive benefits package designed to meet your needs. Our offerings may vary depending on the country where you work and are subject to change. Why Fastly? We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives . Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day. We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about. We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying. All job applications must be submitted through our official careers site at www.fastly.com/about/careers . We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @ fastly.com or @ recruiting.fastly.com email address. Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901. Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy . Please see our privacy notice for job applicants .
MongoDB is looking for a Senior Manager, Procurement (Software) to support our growing company's needs. This role requires a strategic thinker, but also someone who is prepared to "roll up their sleeves." It also requires interaction across the organization, globally. The right candidate will be a builder with strong analytical, negotiation and communication skills. This position will work in the Procurement Team managing procurement analyst and supporting the company in creating and implementing a category strategy for global Software. This role is based in the New York office and will be reporting to the Head of Procurement & Travel who is also based in New York. By joining the MongoDB Procurement team you will be gaining an enormous amount of experience while accelerating your career. This role will be based remotely in the United States. Key Responsibilities: Serve as the main point of contact for global Software contracts, leading category strategic initiatives and managing a team of procurement analysts Collaborate cross-functionally across the organization with stakeholders and the global Legal team to ensure vendor compliance and requirements are met Develop and execute a Software Category Management strategy and roadmap aligned with company growth and technology goals Own and manage a pipeline of software renewals, sourcing initiatives, and supplier engagements, ensuring proper planning and execution across the organization Build a deep understanding of software spend, market trends, licensing models, and supplier landscapes to unlock cost savings and value optimization Establish trusted partnerships with key stakeholders in Finance, Legal, IT, Security, and business teams to guide procurement decision-making Partner with global teams across regions and time zones, including regular collaboration during Pacific Time business hours Drive supplier negotiations, vendor performance management, and sourcing activities to secure optimal commercial outcomes Ensure all deals within your scope comply fully with the company purchasing policy So, what does success look like? The Senior Manager will be successful in this role when they can start executing the following strategic tasks and responsibilities after their first quarter with the company: Deliver superior and consistent project management skills for multi country, cross functional team projects Work closely with global stakeholders on pre renewal strategy, RFP distribution, contract negotiations, and post renewal analysis Develop a trusted advisor relationship with key business partners and internal stakeholders through effective communication, strategic guidance, and high quality execution Build and maintain a forward looking software renewal and sourcing pipeline with clear visibility into risks, opportunities, and upcoming business needs Develop actionable category strategies based on spend analysis, supplier insights, and business priorities Identify and deliver measurable cost savings, cost avoidance, and value optimization opportunities across the software portfolio Contribute to the development of new tools, processes, and approaches that support global expansion and operational scale Develop an understanding of the legal framework for contract execution and supplier risk management Lead and grow the team with career planning, mentorship, and professional development at the forefront About You Bachelor's Degree or MBA/Master's Degree 8+ years of experience within an indirect procurement team, including significant experience managing software purchasing and supplier negotiations 4+ years of people management experience required Experience developing category strategies and managing complex software supplier relationships Ability to analyze spend data, draw conclusions, and develop actionable recommendations Strong organizational and project management skills Legal contract experience Demonstrated ability to build strong stakeholder relationships and influence decision making across multiple business functions Highly articulate with excellent verbal and written communication skills Ability to work effectively with global teams and stakeholders across multiple time zones, including Pacific Time business hours Think creatively, are highly driven, and are skilled at creating structure in situations that are uncertain or ambiguous within a rapidly growing business Demonstrated ability to roll up your sleeves and work alongside team members, driving projects through to completion About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 3273559477 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $76,000 — $149,000 USD
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, Texas About Us At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! About the team You will be part of the Strategy Data and Analytics team within Cloudflare's Infrastructure Strategy department. The Strategy team focuses on building both external and internal relationships that allow for Cloudflare to scale and reach user populations around the world. Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners. This team in particular is focused on Cloudflare's infrastructure budget, strategy, investment plan, and costs. About the role We are looking for an early-career Infrastructure Business Operations Associate to work directly with Cloudflare's Infrastructure Strategy organization. You will help turn complex infrastructure questions into clear analyses, recommendations, and repeatable operating processes. Your work will span capacity and supply planning, infrastructure budgets, procurement, deployment, product and deal economics, and cost management, connecting demand assumptions and investment decisions to execution. You will be successful in this role if you bring a structured approach while remaining practical and hands-on. You should be comfortable working through ambiguity, reconciling imperfect data, asking thoughtful questions, and communicating a concise answer. You do not need to arrive as an infrastructure expert; curiosity, sound judgment, attention to detail, and a willingness to learn quickly matter more. What you'll do Build and maintain analyses for infrastructure budgets, forecasts, actuals, commitments, and variances. Support capacity, supply, and investment decisions with scenario models, unit economics, sensitivity analysis, and clear trade-offs. Analyze product and deal economics, including cost-to-serve, pricing scenarios, contribution margin, and the operational drivers behind profitability. Partner with Product, Finance, and commercial teams to evaluate strategic opportunities and explain how demand, architecture, hardware, capacity, and contract assumptions affect deal margins. Track major investments from demand and approval through procurement, manufacturing, deployment, and invoicing; identify gaps, risks, and required follow-ups. Turn ambiguous stakeholder questions into structured workplans, gather evidence across systems and teams, and develop decision-ready recommendations. Prepare concise executive materials, operating reviews, and written updates that explain what changed, why it matters, and what decision is needed. Partner with Finance, Supply Planning, Engineering, Procurement, and operations teams to reconcile data, clarify ownership, and keep work moving. Improve recurring workflows using spreadsheets, SQL, AI tools, lightweight automation, and clear documentation; help maintain trusted data and controls. Examples of desirable skills, knowledge and experience Approximately 2-4 years of experience in management consulting, business operations, strategic finance, analytics, supply chain, or another quantitatively rigorous role. Strong structured problem-solving skills: you can break an unclear question into testable components, identify the important drivers, and synthesize a practical answer. Experience with, or strong interest in, product economics, deal modeling, cost allocation, pricing, or margin analysis. Comfort working with quantitative data in spreadsheets; experience with SQL, data visualization, or financial and operational modeling is helpful, or you are motivated to learn. Clear written and verbal communication, including the ability to turn detailed analysis into concise materials for executive audiences. Strong project-management habits, attention to detail, and the persistence to follow issues across multiple teams and systems to resolution. Curiosity about internet infrastructure, hardware, AI Infrastructure, capacity planning, and economics; prior infrastructure experience is welcome but not required. A practical approach to AI and automation: you use tools to move faster while validating outputs and maintaining sound judgment. Bonus Points Familiarity with Google Cloud Platform or other analytics databases What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: Airbnb is seeking a Delivery Excellence Manager to join our Community Support organization and lead a team of Team Specialists within Premium Support. This is a new, full-time people manager position based in Canada East - Remote . You will manage a team of 7-8 Team Specialists across Canada and EMEA, coaching and developing them across three areas of work: subject matter expertise, operations and administration, and projects. You will also help the team move from a small, self-organizing group to a larger, regionalized operation with more formal systems and processes, including how work is requested, assigned and tracked. You will need hands-on people management experience (coaching, performance management and developing team members), a background in customer service operations, an understanding of hospitality and premium support, and active use of AI tools in your day-to-day work. Experience leading a team through change is essential. Structured project management and data/reporting experience are key to success in this role. A Typical Day: Lead the team's subject matter expertise (SME) work as the frontline for Premium Support Build and nurture an engaged, diverse team of seven to eight Team Specialists across Canada and EMEA. Coach and uplevel Team Specialists, supporting and challenging them to meet and exceed expectations. Mentor Team Specialists into larger project management initiatives. Create development paths and stretch assignments that take them from owning small work streams to leading cross-functional projects. Identify and implement workflow improvements, maintain and improve Slack-based processes, and bring insights back to leadership Run the team's operations and administration work in partnership with Workforce Planning Oversee scheduling, including maintaining NICE and related spreadsheets and managing the scheduling inbox Set and track targets for the quality, volume and turnaround of consult output, making sure the team provides the right types of consults. Lead the team's subject matter expertise (SME) work as the frontline for Premium Support, overseeing consults and refresher sessions. Build a systematic, capacity-based approach to work intake and distribution in place of informal volunteering, and balance workloads fairly across the team. Run the team's operations and administration work in partnership with Workforce Planning, including scheduling, NICE and related spreadsheets, and the scheduling inbox. Identify and implement workflow improvements, and maintain and improve Slack-based processes. Drive projects that scale operations and bring performance insights to Premium Support leaders Lead and coach Team Specialists to run fully structured projects, including process design, communications, change management plans and success tracking Drive automation and scaling initiatives, including AI-enabled tools that replace manual, spreadsheet-based processes Bring performance insights from consult and admin work to Premium Support managers and leaders to support coaching and performance improvement Build and nurture an engaged & diverse team across Canada and EMEA Own and manage end-to-end people strategy and operations. This includes hiring, driving onboarding, talent development, and people engagement/wellness/morale Coach and uplevel Team Specialists, supporting and challenging them to meet and exceed expectations Build a systematic, capacity-based approach to work intake and distribution in place of informal volunteering, and balance workloads fairly across the team Lead the team through change as it moves from small, self-organized ways of working to more formal, regionalized systems and processes Keep up with day-to-day management, including flexing your schedule to overlap with team members in EMEA when needed Your Expertise: 8+ years of progressive experience in contact center or customer service operations, including increasing responsibilities in strategy, operations optimization, and involvement in data and technology-driven programs. Direct people management experience, including coaching, performance management and developing team members BA/BS degree required; MBA or equivalent Master's degree strongly preferred Background in customer service operations, with an in-depth understanding of how agents and managers work at scale and how to run operations effectively Hospitality or premium tier support knowledge, with a clear sense of what good looks like in supporting frontline teams AI fluency: active use of AI tools in your day-to-day work, with comfort leading a team that is rapidly adopting AI in its workflows Change management skills, with the ability to lead a team through a transition from informal to structured ways of working Experience translating big picture goals and strategy into implementable and concrete actions for your teams Ability to "speak the language" of various stakeholders within the organization (from engineers to product to process improvement to analytics) with a capacity to adapt communication to frontline teams or executive leadership Has worked in global teams at scale in fast paced environments where ambiguity & changes are the norm rather than the exception Excellent communication skills for collaborating with stakeholders and ensuring transparency within the team Ability to formalize documents & decks to either work cross-functionally or present to senior leadership or vast audiences Ability to drive strategic initiatives within the organization exercising deep influential skills & stakeholder management Strong work ethic, proactive, exhibits positivity, professionalism, confidentiality and good judgment Comfort with conflict, giving and receiving feedback, and handling employee/Talent issues Cultural competency and a strong commitment to fostering diversity and inclusion within the team Ability to work weekend days and on-call required, with flexibility to adjust your hours to overlap with team members in EMEA Nice to have: structured project management (PMO) experience, including process documentation and scaling operations; experience with Airtable or similar tools; familiarity with NICE or similar workforce management tools; and experience working with EMEA teams or managing across time zones This position is Canada - Remote East Eligible . The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a province where Airbnb Canada, Inc. has a registered entity. Currently we can hire in the following provinces: Alberta, Ontario, British Columbia, Quebec, and Saskatchewan. This list is continuously evolving, so please check back with your recruiter on what provinces you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. We use automated tools to help our recruiting team efficiently screen a large volume of applications. All final hiring decisions are made by a human reviewer. This role is newly created and does not replace or backfill an existing position. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Canada Annual Pay Range $94,000 — $117,000 CAD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
ABOUT THE ROLE Peloton's Hardware team builds the next generation of connected fitness devices while powering the continuous growth of our existing product line. Reporting directly to the Director of Mechanical Engineering, you will recruit, guide, and elevate a high-performing team of mechanical engineers. You'll bridge technical rigor with empathetic leadership—fostering a culture of innovation, driving best-in-class engineering standards, and collaborating across Electrical, Firmware, Quality, Operations, and Industrial Design to bring complex, high-impact products from concept to customer hands. YOUR DAILY IMPACT AT PELOTON Recruit top engineering talent, mentor team members through 1:1s and tailored growth plans, and cultivate a performance-driven, highly collaborative culture Establish robust engineering standards, refine product development workflows, and champion best practices in DFM, failure analysis, and design tools Partner closely with Program Management, Quality, Industrial Design, and Manufacturing to hit roadmap milestones, resolve critical business escalations, and clear operational blockers Engage with global suppliers, JDMs, and Contract Manufacturers across all phases of the product lifecycle to bring complex mechanisms to life YOU BRING TO PELOTON 8+ years in mechanical design engineering with 2+ years leading engineering teams. B.S. in Mechanical Engineering (or equivalent) Proven track record guiding teams from concept to launch, defining design/tool release processes, and balancing competing product and technical priorities Strong foundation in core manufacturing methods (injection molding, sheet metal stamping, welding, casting, machining) along with test and measurement fixturing Exposure to Finite Element Analysis (FEA), power transmission systems (drive belts, pulleys, bearings), Process Engineering, or Quality Management Systems (QMS) Excellent written/spoken English with a strong knack for identifying team strengths, coaching for growth, and driving technical detail #LI-KN1 #LI-Onsite ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com . At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address. If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.
About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world's most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog . Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you'll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. About the Role Coursera's AI adoption has moved fast — engineering teams code AI-first, dozens of internal tools have shipped, and functions across the business are building their own AI agents and automations. The next phase requires something different: a shared technical foundation that lets many teams build safely and cost-effectively at scale, instead of each team solving governance, security, and cost from scratch. This role owns that foundation. The Senior Agentic AI Architect Lead designs and builds the core architecture that Coursera's AI Builders and business pods will run on — so that a small team (a Business Product Owner, a Process Expert, an IT Product Owner, and an AI Engineer) can redesign a workflow and ship an AI-native solution in weeks, not months. This is a hands-on architecture role, not a pure strategy role: you will be building, not just advising. What You'll Own Context & Semantic Architecture - Design how AI agents access and understand Coursera's internal data and knowledge, so agents retrieve the right information rather than guessing or over-fetching. Establish reusable patterns for RAG, semantic search, structured data access, and enterprise context, partnering with the Data team on existing data models and pipelines. Agentic Architecture & Harness Engineering - Design reusable patterns for agent orchestration, tool use, multi-step workflows, state management, and human-in-the-loop decisions. Build the engineering harness around agents, including testing, evaluation, guardrails, retries, observability, and failure recovery, so agentic solutions are reliable and production-ready. Governance Architecture - Build technical guardrails that enforce—not just document—who can build what, what data and systems an agent can access, and what gets logged for audit and review. Establish standards for agent ownership, lifecycle management, and production readiness. Security Architecture - Design defenses specific to agentic AI, including agent identity and access control, least-privilege permissions, prompt injection, data leakage, secure credentials, and safe tool execution. Coordinate with Security to extend existing enterprise security standards. Self-Serve AI Development ("Vibe Coding") with CI/CD Automation - Extend and mature Coursera's self-serve deployment path so AI-assisted, conversational development ships through automated testing, security checks, and evaluation gates—safe by default, not safe by manual gatekeeping. LLM Cost & Performance Optimization - Design caching, model routing (matching task complexity to the right-sized model), token and context optimization, and usage monitoring so AI adoption can scale without costs growing linearly. Establish cost, latency, quality, and usage metrics. Agent Operating Model & Adoption - Define agent ownership, lifecycle management, production-readiness standards, adoption metrics, and reusable patterns so business teams can scale AI capabilities consistently across functions. Measure success through usage, workflow outcomes, productivity, quality, and business value. Architecture Strategy & Execution - Turn ambiguous business problems into scalable technical direction, practical roadmaps, architecture decisions, and production delivery. Enterprise Systems & Integration Architecture - Design AI solutions that understand dependencies across enterprise systems, business processes, integrations, and downstream impacts. Establish reusable patterns for APIs, enterprise tools, and Model Context Protocol (MCP) or comparable integration standards where appropriate. Production Readiness & Operational Excellence - Establish standards for reliability, observability, incident response, security, operational ownership, and continuous improvement across AI platforms and solutions. How This Role Works With Others This role sits at the intersection of four groups and requires strong cross-functional partnership—it does not operate in isolation. Engineering Leadership: Partner directly with Engineering leadership to align architecture decisions and share resources and infrastructure where possible, avoiding duplicate build efforts across the company. IT: IT owns broader company-wide tooling and platform decisions (procurement, provisioning, cost governance, enterprise policy). Coordinate closely with IT so agentic architecture decisions align with company-wide technical direction rather than creating a parallel, ungoverned stack. Data Team: The Data team owns Coursera's underlying data strategy. Partner with them to ensure context and semantic architecture aligns with existing data models, pipelines, and ownership rather than building a parallel, disconnected data layer for AI. Security Team: Design security architecture specific to agentic AI—including access control, prompt injection defense, and credential handling—in coordination with the Security team, which owns broader security standards and policy. Business Pods: Enable the 3–4 person pods (Business Product Owner, Process Expert, IT Product Owner, AI Engineer) to redesign workflows, build AI-native solutions, and drive measurable business outcomes using reusable architecture. Change Management & Enablement: Help teams adopt AI-enabled workflows through enablement, feedback loops, process redesign, and continuous improvement. People Leadership Build, coach, and develop the architecture and engineering capability required to scale the platform. This includes hiring, delegation, technical leadership development, performance management, and creating clear ownership across teams. Build strong technical leaders who can independently own architecture, delivery, stakeholder alignment, and operational outcomes. AI Center of Excellence / VP, AI and Operations Report directly to the VP, AI and Operations, providing regular updates on architecture progress, risks, business impact, and resourcing needs. What We're Looking For Must-Have 12+ years of experience with clear progression from engineer to senior/staff engineer to architect leader, including ownership of platforms or infrastructure used by multiple teams—not just individual feature delivery. Hands-on experience with agentic AI frameworks and orchestration (e.g., LangGraph or comparable) and familiarity with Model Context Protocol (MCP) or similar standards for connecting AI systems to enterprise data and tools. Experience designing agent harnesses, evaluation frameworks, guardrails, testing, observability, and failure recovery for production AI systems. Practical experience with enterprise context architecture, RAG, semantic search, or structured data access. Practical experience with LLM cost and performance engineering—prompt caching, model routing, token economics—with quantifiable results. AI security fundamentals, including access control, data isolation, prompt injection defense, and secure tool execution. CI/CD, cloud infrastructure, APIs, and production operations experience. Experience defining enterprise AI architecture, reusable platform patterns, operating models, or governance standards across multiple teams. Direct people-management experience, including hiring, coaching, delegation, performance development, and building technical leadership capacity. Experience measuring AI adoption, productivity, quality, reliability, cost, and business value. Hands-on experience taking architecture from design through implementation, deployment, observability, and production operations. Strong architecture decision-making and communication skills, with the ability to align technical and business stakeholders around trade-offs involving value, risk, cost, and execution. For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice . To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: As a member of our Security Operations Team, you will collaborate with a global team of engineers to monitor and respond to security events, lead security incidents as Incident Commander, and lead digital forensic investigations in support of Employee Relations, Legal, Compliance, or Information Security cases. Although you will be focused on security incident response, you will also have the opportunity to create and maintain runbooks, and automated workflows, and assist in process refinement and implementation. You will collaborate with a diverse team of engineers, and key stakeholders on security initiatives across the company. Above all, your focus is bringing Security expertise to the table in a collaborative, humble, and practical manner. Location: This role is open to candidates residing in Poland You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will: Monitor security events and provide technical analysis on alerts Lead information security incidents and employee insider investigations by developing the incident response strategy, lead the execution through incident closure, while providing incident updates to key stakeholders throughout the incident Deliver security guidance clearly and concisely for incident response and insider threat initiatives Coordinate the building of services, capabilities, integrations, and implementations of technologies to support security operations, incident response, and insider threat Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Participate in our on-call rota covering weekends Minimum requirements for the role: 5+ years of experience in Security Incident Response Ability to communicate investigative findings and strategies to technical staff, executive leadership, and legal Ability to build scripts or tools to support Samsara's investigation processes, with proficiency in Python Mentor and train security operation engineers on data collection, analysis, and reporting technical analysis Practical experience acting as a lead during security incident response, including monitoring and triaging alerts, and coordinating across teams Understanding of analysis and forensics techniques on macOS, Windows, and Linux Experience utilizing SIEM tools to perform log reviews Experience in cloud architecture and security (AWS, GCP) and cloud-based services Participation in an on-call rotation, with the potential to work outside standard business hours, including late evenings, when responding to high-severity incidents as part of our global incident response team. This role will be part of our EMEA so your hours will be aligned to the UK. As an operational time you may be expected to work flexible hours around this to support the load of the team An ideal candidate also has: 2+ years of experience working on insider threat initiatives or employee investigations Bachelor's or Master's degree in Computer Science, Information Security, or a related field - or relevant industry experience GIAC Certified Incident Handler (GCIH) or similar Certification Familiarity with common security frameworks and standards, including NIST Cybersecurity Framework, ISO 27001, FedRAMP Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Want to build the data foundation powering AI and self-serve analytics at scale? As part of Samsara's Marketing Data and Analytics (MDA) Engineering team, you will shape the technical roadmap alongside our BI and Data Science peers. You will architect core Databricks pipelines, Gold Layer tables, and semantic models, turning ambitious, ambiguous business challenges into high-value data products, autonomous agents, and cross-functional automation. This role is open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Partner on defining the strategy and multi-quarter roadmap for MDA's data and AI foundation. Architect and own Samsara's marketing data infrastructure: ETL/ELT pipelines, Databricks Gold Layer tables, and the core data models that power segmentation, targeting, automation, and analytics. Design the semantic layers, data dictionaries, and structured documentation that enable self-serve BI and conversational analytics, partnering with the BI team to ensure core sales and marketing KPIs are built on trusted, well-modeled data. Translate ambiguous business questions from Marketing, Sales, and R&D into clear requirements and scalable solutions, working autonomously without dedicated PM support and influencing decisions with data and sound reasoning. Lead complex, cross-team initiatives end to end: stand up new data pipelines and integrations quickly, manage risk across interdependent teams, and own the reliability and data quality of what ships. Serve as the senior technical lead for the team's hardest problems: raise the bar for engineering quality and code review, remove bottlenecks that slow multiple teams, and mentor engineers and analysts. Drive the strategic use of AI to solve ambiguous, high-impact problems: build AI-enabled data products and agents, with the integrations, retrieval pipelines, and evaluation practices that keep them reliable and trustworthy. Identify and automate manual workflows with AI across Marketing and GTM teams, taking ideas from concept to prototype to production and influencing org roadmaps. Ship high-quality Python and SQL, increasingly by directing agentic coding tools, while holding a high bar for reviewing and verifying AI-generated work before it reaches production. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of experience in data engineering, analytics engineering, or AI engineering, including deep hands-on data engineering experience. Expert-level Python and SQL, with strong hands-on data modeling and DBT experience. Deep experience with data warehouse and lakehouse architectures, ETL/ELT, and the modern data stack, including hands-on Databricks (or similar, such as Snowflake or BigQuery). Experience building semantic layers and structured documentation optimized for AI ingestion and agentic workflows. Agentic coding tools (e.g., Claude Code, Cursor) are part of your regular workflow, and you verify and take ownership of AI-generated output. Experience building, shipping, evaluating, and monitoring LLM or agent systems in production. Track record of leading complex, cross-team data initiatives, including independent requirements gathering with technical and non-technical stakeholders. Experience supporting Marketing, Sales, or Product teams. An ideal candidate also has: Experience working with Databricks and building AI Agents within the ecosystem. Software engineering background beyond data or AI engineering, with a track record of turning ambiguous, unfamiliar problems into well-architected, delivered solutions. Expertise in data visualization and building dashboards for sales and marketing KPIs. Familiarity with go-to-market data and systems: CRM (e.g., Salesforce), marketing automation, web analytics, and MarTech tools. Experience building interactive applications with Streamlit, Claude workflows, or web frameworks. Data science, machine learning, or predictive analytics experience. Comfort working in an exploratory environment, testing and iterating on new data sources and methodologies. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $137,445 — $231,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Want to build the data foundation powering AI and self-serve analytics at scale? As part of Samsara's Marketing Data and Analytics (MDA) Engineering team, you will shape the technical roadmap alongside our BI and Data Science peers. You will architect core Databricks pipelines, Gold Layer tables, and semantic models, turning ambitious, ambiguous business challenges into high-value data products, autonomous agents, and cross-functional automation. This role is open to candidates residing in the US. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact – helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will: Partner on defining the strategy and multi-quarter roadmap for MDA's data and AI foundation. Architect and own Samsara's marketing data infrastructure: ETL/ELT pipelines, Databricks Gold Layer tables, and the core data models that power segmentation, targeting, automation, and analytics. Design the semantic layers, data dictionaries, and structured documentation that enable self-serve BI and conversational analytics, partnering with the BI team to ensure core sales and marketing KPIs are built on trusted, well-modeled data. Translate ambiguous business questions from Marketing, Sales, and R&D into clear requirements and scalable solutions, working autonomously without dedicated PM support and influencing decisions with data and sound reasoning. Lead complex, cross-team initiatives end to end: stand up new data pipelines and integrations quickly, manage risk across interdependent teams, and own the reliability and data quality of what ships. Serve as the senior technical lead for the team's hardest problems: raise the bar for engineering quality and code review, remove bottlenecks that slow multiple teams, and mentor engineers and analysts. Drive the strategic use of AI to solve ambiguous, high-impact problems: build AI-enabled data products and agents, with the integrations, retrieval pipelines, and evaluation practices that keep them reliable and trustworthy. Identify and automate manual workflows with AI across Marketing and GTM teams, taking ideas from concept to prototype to production and influencing org roadmaps. Ship high-quality Python and SQL, increasingly by directing agentic coding tools, while holding a high bar for reviewing and verifying AI-generated work before it reaches production. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: 8+ years of experience in data engineering, analytics engineering, or AI engineering, including deep hands-on data engineering experience. Expert-level Python and SQL, with strong hands-on data modeling and DBT experience. Deep experience with data warehouse and lakehouse architectures, ETL/ELT, and the modern data stack, including hands-on Databricks (or similar, such as Snowflake or BigQuery). Experience building semantic layers and structured documentation optimized for AI ingestion and agentic workflows. Agentic coding tools (e.g., Claude Code, Cursor) are part of your regular workflow, and you verify and take ownership of AI-generated output. Experience building, shipping, evaluating, and monitoring LLM or agent systems in production. Track record of leading complex, cross-team data initiatives, including independent requirements gathering with technical and non-technical stakeholders. Experience supporting Marketing, Sales, or Product teams. An ideal candidate also has: Experience working with Databricks and building AI Agents within the ecosystem. Software engineering background beyond data or AI engineering, with a track record of turning ambiguous, unfamiliar problems into well-architected, delivered solutions. Expertise in data visualization and building dashboards for sales and marketing KPIs. Familiarity with go-to-market data and systems: CRM (e.g., Salesforce), marketing automation, web analytics, and MarTech tools. Experience building interactive applications with Streamlit, Claude workflows, or web frameworks. Data science, machine learning, or predictive analytics experience. Comfort working in an exploratory environment, testing and iterating on new data sources and methodologies. The compensation range shown spans approved pay zones for this role. Your primary work location determines the range applicable to you, which may be narrower than the full range displayed. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $137,445 — $231,000 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here .