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Product Manager, LATAM (Miami or San Francisco)
AirbnbMexico City, Mexico, Miami, United States, San Francisco, United States, São Paulo, Brazil (Hybrid)5 days ago
InternshipHybridMid$232,000 - $232,000 / Year
godata scienceuser researchprototypingpartnershipscustomer support+2

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences.  The Difference You Will Make: The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. A Typical Day:  Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams. Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. Advocate for and execute new products that deliver impact for our business and users. Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams. Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn Define goals and success with clearly measurable objectives and key results for your area. Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: 10-15 years of product management experience. Demonstrated track record of product leadership.  Comfortable with doing individual contributor product management work. Success in building and scaling global consumer products and ecosystems that people love. Experience creating product messaging and delivering to customers and the media. Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. Ability to effectively use data and perform business analysis to support product strategy/decisions. Capable of driving execution across teams in a fast-paced environment. Highly collaborative and results oriented. Strong AI fluency: hands-on use of AI tools in your day-to-day product work (research, analysis, prototyping, communications). Ability to spot where AI can improve products and team workflows, and turn those opportunities into shipped outcomes. Ability and willingness to travel frequently (30-35% of the time). Fluency in English and at least one other local language (Spanish or Portuguese). Your Location: Due to the nature of this position, the successful applicant will need to be based in San Francisco or Miami to be able to conduct their work. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list.  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.  Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $232,000 — $282,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Product Manager, LATAM (Mexico City, Mexico)
AirbnbMexico City, Mexico, Miami, United States, San Francisco, United States, São Paulo, Brazil (Hybrid)5 days ago
InternshipHybridMid$213,333 - $213,333 / Year
godata scienceuser researchprototypingpartnershipscustomer support+2

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our Product Marketing team imagines the ideal experience for our community and works backwards, creating innovative products that delight our guests and hosts. They deeply understand the needs of our users and translate these into a product strategy that combines strong product thinking and deep research. They partner with talented cross-functional team members across engineering, design, operations, data science, and more, leading teams to execute a shared vision. They are incredibly detail-oriented, hands on and excellent communicators, capable of crafting compelling stories for both internal and external audiences.  The Difference You Will Make: The International Product Marketing team is part of the Worldwide Product Marketing team. We are looking for entrepreneurial product experts who are ready to jump in, roll their sleeves up and integrate with local and regional teams, while maintaining close alignment with the worldwide teams. This role will help build out the new functional area outside of the US and will be instrumental in shaping the organization as it evolves. The cross functional model we use at Airbnb requires close partnerships  across multiple teams – this role requires a highly collaborative, flexible individual who can influence and collaborate with teams across the world. As the Product Manager based in our LATAM region, you will report to the Product Marketing Director for International Markets. As the product marketing leader for the market(s) in LATAM, you will play a pivotal role in understanding the needs, pain points, and behavior of users and translate those insights into innovative product features, capabilities and marketing strategies. The ideal candidate will possess a deep understanding of the travel industry at a market and broader regional level, and have a proven track record of driving product innovation. You will collaborate with the global business and country teams to develop partnerships that accelerate existing and new businesses. You will drive features  in major releases and for test and learn pilots, after having successfully championed customization and features for your target country/region. You will also determine how they are communicated to the public and the media in your region in partnership with other communications and marketing teams. You are responsible for the success of Airbnb products throughout their life cycle — from concept to release. You will be the voice of our products for the market in your region and love the journey from taking a product from idea to reality. A Typical Day:  Build deep expertise on Airbnb in your market/region through user research, marketplace data, and an understanding of the competitive landscape and be capable of synthesizing in a cohort product story input from multiple stakeholders and sources. Work with other functional leaders in your market/region to articulate the product vision, strategy, and roadmap for Airbnb products and new businesses. Implement best-in-class product development and management practices, including relevant go-to-market kits and information packs for local teams, while working with central and local teams. Maintain and articulate a product feature and roadmap prioritization plan in collaboration with local teams. Advocate for and execute new products that deliver impact for our business and users. Communicate concisely and influence outcomes across all levels of the company, including country and regional executive teams. Drive alignment across product teams (Technology, Design) and key cross-functional partners (Business, Supply, FP&A, Marketing, Global Operations, Customer Support, Trust, etc.) to ensure initiatives are prioritized for wider roll-out or piloted to test and learn Define goals and success with clearly measurable objectives and key results for your area. Build and seamlessly integrate partnerships in your country/region that expand existing businesses and build new ones. Navigate regulatory and government requirements in partnership with Policy/Comms and regions/markets. Craft the product narrative and marketing strategies that communicate the benefits and features of our products both internally and externally in collaboration with comms and other cross functional partners. Develop and deliver engaging product demos to press, showcasing key features and functionalities. Your Expertise: 10-15 years of product management experience. Demonstrated track record of product leadership.  Comfortable with doing individual contributor product management work. Success in building and scaling global consumer products and ecosystems that people love. Experience creating product messaging and delivering to customers and the media. Entrepreneurial track record of taking an idea to reality – start up experience a plus while capable of operating in a larger organization. Ability to effectively use data and perform business analysis to support product strategy/decisions. Capable of driving execution across teams in a fast-paced environment. Highly collaborative and results oriented. Strong AI fluency: hands-on use of AI tools in your day-to-day product work (research, analysis, prototyping, communications). Ability to spot where AI can improve products and team workflows, and turn those opportunities into shipped outcomes. Ability and willingness to travel around 30-35% of the time. Fluency in English and at least one other local language (Spanish or Portuguese). Your Location: This position is based in Mexico City, Mexico - Hybrid. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.  Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is monthly, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Mexico Monthly Pay Range $213,333.33 — $293,333.33 MXN   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Market Manager
AirbnbParis, France (Hybrid)5 days ago
InternshipHybridMid
gocrmsalesforcesalesaccount managementpartnerships+2

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position based in our Paris office. Please submit your CV in English. The Difference You Will Make  As a Market Manager, you will be responsible for the growth of your assigned territory, french West Coast, by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb's strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.   A Typical Day Build and manage professional host account relationships within your assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals  Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients Represent Airbnb in external meetings with Professional Hosts  Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders Hold regular optimization calls and business reviews with your clients. Develop strong and long lasting partnerships Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners  Leverage your market knowledge to build initiatives Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance Work cross-functionally with public policy, legal, communication and customer support teams to ensure our long-term market success. Engage an entrepreneurial mindset to autonomously design, develop and execute bespoke engagement initiatives for the assigned territory. Support host community programs in your region, contributing to the growth and engagement of Airbnb's community. Your Expertise 6+ years experience in account management, partner support and/or sales. Preferably 2+ years experience in hospitality/travel industry Fluency in French and English is required Must be willing to regularly travel domestically from Paris to your aligned market territory. Typical expectation would be once every 4 to 6 weeks.  Proven track record of being able to effectively work a leads pipeline and/or a book of business Proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce and Mixmax experience is a plus Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work Strong time management and prioritization skills Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives; Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus Proven experience working cross-functionally Charismatic self-starter who is resourceful and self-sufficient How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000 — €72.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Market Associate
AirbnbParis, France (Hybrid)5 days ago
InternshipHybridJunior
crmsalesforcesalesaccount managementrecruitingonboarding

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position from our Paris office. Please submit your CV in English. The Community you will join: Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb.    The difference you will make: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging entrepreneurs by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be essential that you support them in delivering authentic, high-quality hosting that creates memorable guest experiences. Beyond one-to-one account management responsibilities, you'll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. A typical day:  Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality. Secure availability over high compression dates, ensuring hosts maximize their revenue potential. Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success. Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.   Your expertise:  3+ years of experience in new sales, account management, or partner support. 2+ years of hospitality/travel industry experience (nice to have). Strong time management and prioritization skills, with the ability to manage multiple accounts effectively. Proven experience working a book of business, driving engagement and growth through proactive account management. Highly goal-driven, with a strong bias for action and persistence in the face of challenges. Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person. Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). Fluency in French & English. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €48.000 — €56.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €104.000 — €130.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Ireland Annual Pay Range €102.000 — €128.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Spain Annual Pay Range €85.000 — €105.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €85.000 — €105.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents.  We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €96.000 — €120.000 EUR   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Manager, Key Accounts - Hotels
AirbnbBarcelona, Spain, Berlin, Germany, Dublin, Ireland, London, United Kingdom, Milan, Italy, Paris, France (Fully Remote)5 days ago
InternshipFully RemoteMid
tableaulookerproject managementcrmsalesforcesales+5

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £94,000 — £118,000 GBP   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

View Job
Recruiting Coordinator
InternshipOn-siteMid
project managementrecruiting

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.  About the team At Stripe, we want to give every candidate a stellar experience, no matter the outcome of their interview. Our Recruiting Coordination team manages several aspects of recruiting administration to provide a great experience for our candidates, shepherding them through the entire process. This role will involve playing a key role in the coordination of the interview process across many regions, functions and role types. What you'll do Responsibilities:   Schedule high volume interviews for Stripe candidates globally, with speed and efficiency Work closely with recruiters and interviewers in delivering a great candidate experience throughout the interview process Solve problems and adapt quickly as priorities change, while handling sensitive information with discretion Work closely with other coordinators and cross-functional partners to support hiring Own the onsite candidate experience, acting as their primary host in the office to ensure a seamless and welcoming experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Highly organized with the ability to prioritize multiple stakeholders and tasks while managing their work time efficiently Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness Preferred qualifications 1+ years of experience in an admin/coordination-based role in a fast-paced environment Ability to be a team player; adept at working with multiple people at any given time Incredible organizational skills; superb attention to detail Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity Creative and process-driven: you're constantly looking for ways to make things work more efficiently Ability to connect and interact with different types of people Project management experience a plus

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Product Manager, Radar
StripeUnited States5 days ago
InternshipOn-siteMid
gosqlmachine learningdata sciencearchitecturesales+3

About the team Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe's global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse.  Fraud doesn't stand still, and it isn't limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence. What you'll do As a product manager on the Radar team, you'll help customers, developers, and partners bring fraud prevention naturally into the systems and workflows they rely on. You'll shape products that make fraud management feel effortless, connecting Radar's capabilities to the tools and experiences our users build and run. You'll work at the intersection of customer needs and commercial opportunities to shape what we build and how we bring it to market. Working closely with engineering, data science, design, and go-to-market teams, you'll build products and relationships that deliver lasting value to customers and partners. You'll connect technical decisions to commercial outcomes while maintaining a high bar for reliability, craft, and the details that make complex products feel simple. Responsibilities Develop a deep understanding of the payments and fraud landscape, how businesses manage risk, and the systems and workflows they rely on. Work directly with customers, developers, and partners to uncover unmet needs, understand integration challenges, and identify opportunities to build broadly useful products. Develop and communicate a clear product strategy and roadmap, prioritizing opportunities based on user impact, technical feasibility, and business value. Partner closely with engineering and data science to turn sophisticated fraud control and monitoring capabilities into reliable APIs, intuitive tools, and well-crafted developer experiences. Drive product development from ideation through launch, setting the pace, scoping thoughtfully, prioritizing ruthlessly, and executing with rigor. Collaborate deeply with sales, marketing, and partnerships teams to identify opportunities, validate demand, and drive the adoption of new experiences. Work with customers and partners through early implementations, using hands-on feedback to improve documentation, onboarding, and the path from initial evaluation to production use. Own metrics for integration success, adoption, retention, revenue, and user value; use results to guide product and commercial decisions and communicate progress. Communicate clearly with internal and external stakeholders about priorities, trade-offs, progress, and results, building alignment across teams you don't directly manage. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of Product Management experience Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You're comfortable digging into data, writing SQL when needed, and connecting product decisions to user and business outcomes. Scrappy and resourceful, with experience taking products from zero to one. You thrive in early-stage environments, test ideas quickly, and turn what you learn into products that scale. Strong commercial and business acumen. You understand how customer needs, market dynamics, and product differentiation translate into adoption and durable business value. Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, technical evaluation, and commercialization. Experience shipping Dashboard and API products, with empathy for end users and developers alike.  Experience developing pricing and monetization models for B2B products. Technical fluency to go deep with engineers on APIs, system architecture, and integration trade-offs, and to explain those decisions clearly to customers. Strong written and verbal communication skills, with a talent for distilling complex user problems into precise, actionable framing. An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience. Preferred qualifications Experience building fraud prevention, risk, security, or ML powered products. Experience building developer platforms and working with integration partners, including navigating technical dependencies and high-stakes external relationships.

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