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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role We're looking for a Principal Product Manager to lead the strategy and roadmap for Elastic's embedding/reranking and vector database and related capabilities. In this senior role, you'll be the go-to expert on search/vector search, guiding the direction for technologies like vector indexing and hybrid retrieval. This position offers the chance to shape a vital part of our product, working closely with engineering and research teams to ensure that our offerings meet the needs of numerous organizations while keeping pace with the evolving landscape of AI. What You Will Be Doing Conduct market research to uncover emerging trends in search/vector databases as well as SOTA model research in emerging areas to manage unstructured data, working alongside our model team. Evaluate the competitive landscape to enhance product positioning and develop user personas that guide feature decisions. Collaborate with cross-functional teams to align the product strategy with business goals while prioritizing features based on customer feedback and market demands. Establish long-term product goals and milestones for the vector use cases, document AI and unstructured data management to drive its development. Prioritize features and enhancements based on user feedback and technical feasibility. Allocate resources skillfully to ensure timely updates, while coordinating with engineering teams to validate roadmap assumptions. Communicate updates and expectations clearly to stakeholders and executives. Own the vision, strategy, and multi-quarter roadmap for Elastic's vector database as well as core search use cases, from low-level indexing internals to the developer-facing APIs and SDKs. Partner deeply with engineering and applied research on trade-offs, be a credible technical peer in those conversations. Define and defend the metrics that matter: recall, latency, index size, ingestion throughput, and total cost of ownership. Advance the competitiveness of Elastic AI and Vector products across all deployments - Serverless and Self-managed. Define a unified strategy and roadmap across embedding/reranking models and vector indexing/ semantic ingestion, model lifecycle, and end-to-end retrieval quality. Manage the operating cadence. Make sure shared metrics and priorities align the research, cloud, and engineering teams. Address trade-offs where model and index decisions intersect. What You Bring  Bachelor's degree in Computer Science, Engineering, or related field Master's degree in a relevant discipline preferred 8+ years in product management, with significant time on technical infrastructure, databases, search, or ML/AI platforms. You should have good working knowledge of vector search fundamentals. This includes embeddings, ANN indexing, similarity metrics, and trade-offs between recall and latency. Additionally, you need to know about hybrid retrieval. You should have a working knowledge of generative models, model fine tuning, model capabilities and document processing for large corpus You don't need to be a researcher, but you should hold your own with engineers on these topics. A track record of shipping developer- or infrastructure-facing products that were adopted at scale. Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Elastic, the Search AI Company, is looking for a Principal Product Manager to guide the vision, strategy, and execution for the Elastic Agent Builder. As organizations shift from traditional data retrieval to autonomous, agentic workflows, the Agent Builder serves as the critical context layer that enables users to make Agents faster, lower cost, and more accurate. In this high-impact role, you will be responsible for defining how enterprises build, manage, and scale context for AI agents. You will work at the cutting edge of the AI ecosystem, working with senior leadership and partnering with hyperscalers and evangelizing our solutions to a global community of AI developers. What You Will Be Doing Work directly with enterprise customers, sales teams, and solution architects to understand requirements, negotiate priorities, clarify product needs  Build, socialize and align a roadmap for core context engineering capabilities built on top of Elastic powered retrieval and relevance for AI Agents  Deeply understand the AI Agent market, major players, trends and how it may impact our strategy  Work directly data science and engineering to build out the strategy for benchmarking and evaluations of agent capabilities  Work with design to build user experiences that address gaps in how agents show and refine context as they work Be the product expert and evangelize capabilities for Agent Builder through content like blog posts and open source projects   Work with a broad ecosystem of AI partners including cloud service providers (Google, Amazon, Microsoft) and community developers  What You Bring  Extensive Experience: 10+ years of experience in product management or solution delivery for technical, cloud infrastructure, or platform products. A consistent record of leading sophisticated, data-intensive products from inception through launch and iterative growth. AI and ML Fluency: Deep technical understanding of the AI/ML landscape, including LLMs, RAG architectures, vector databases, and context engineering. You are comfortable working closely with engineers and data scientists to solve intricate technical challenges.    Bias to action: You are able to move fast and quickly learn from experiments and tests. You utilize AI tools to help accelerate your processes and bring clarity to your decisions.  Leadership and Influence: Demonstrated ability to lead across a matrixed organization, align multiple stakeholders toward a common vision, and drive execution in a fast-paced, remote-first environment.    Communication Excellence: Outstanding spoken and written communication skills. You can distill complex engineering details into compelling narratives for both technical and non-technical audiences, including executive leadership.    Customer Obsession: A passion for industry trends and a commitment to solving real-world customer problems. You are an advocate for the developer persona and are dedicated to building products that empower users to innovate. Compensation for this role is in the form of base salary.  This role does not have a variable compensation component.   At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting salary range for this role is: €104.800 — €165.700 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What is The Role Elastic, the Search AI Company, is looking for a Principal Product Manager to guide the vision, strategy, and execution for the Elastic Agent Builder. As organizations shift from traditional data retrieval to autonomous, agentic workflows, the Agent Builder serves as the critical context layer that enables users to make Agents faster, lower cost, and more accurate. In this high-impact role, you will be responsible for defining how enterprises build, manage, and scale context for AI agents. You will work at the cutting edge of the AI ecosystem, working with senior leadership and partnering with hyperscalers and evangelizing our solutions to a global community of AI developers. What You Will Be Doing Work directly with enterprise customers, sales teams, and solution architects to understand requirements, negotiate priorities, clarify product needs  Build, socialize and align a roadmap for core context engineering capabilities built on top of Elastic powered retrieval and relevance for AI Agents  Deeply understand the AI Agent market, major players, trends and how it may impact our strategy  Work directly data science and engineering to build out the strategy for benchmarking and evaluations of agent capabilities  Work with design to build user experiences that address gaps in how agents show and refine context as they work Be the product expert and evangelize capabilities for Agent Builder through content like blog posts and open source projects   Work with a broad ecosystem of AI partners including cloud service providers (Google, Amazon, Microsoft) and community developers  What You Bring  Extensive Experience: 10+ years of experience in product management or solution delivery for technical, cloud infrastructure, or platform products. A consistent record of leading sophisticated, data-intensive products from inception through launch and iterative growth. AI and ML Fluency: Deep technical understanding of the AI/ML landscape, including LLMs, RAG architectures, vector databases, and context engineering. You are comfortable working closely with engineers and data scientists to solve intricate technical challenges.    Bias to action: You are able to move fast and quickly learn from experiments and tests. You utilize AI tools to help accelerate your processes and bring clarity to your decisions.  Leadership and Influence: Demonstrated ability to lead across a matrixed organization, align multiple stakeholders toward a common vision, and drive execution in a fast-paced, remote-first environment.    Communication Excellence: Outstanding spoken and written communication skills. You can distill complex engineering details into compelling narratives for both technical and non-technical audiences, including executive leadership.    Customer Obsession: A passion for industry trends and a commitment to solving real-world customer problems. You are an advocate for the developer persona and are dedicated to building products that empower users to innovate. Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. What Is The Role Elastic, the Search Analytics company, is seeking a dynamic Mid-Market Account Executive. To excel as an Account Executive at Elastic , you need a blend of high-level technical curiosity and the gravitas of a value-based seller. Because Elastic isn't just a "product" but a versatile search, observability, and security platform, the role requires moving beyond simple transactions to solving complex data problems. We are seeking a Mid-Market Account Executive dedicated to 100% net-new revenue generation . In this role, you will own the full sales cycle—from cold outreach to close—focused entirely on acquiring new logos in an assigned territory. If you excel at navigating new organizations and demonstrating the value of advanced search technology to stakeholders, this is your opportunity to drive our next phase of growth. What You Will Be Doing Drive Adoption: Fuel the adoption of Elastic's AI-powered search solutions, Observability and Security solutions within new Mid-Market accounts while deepening engagement with existing ones. Be a Trusted Advisor: Assist users and customers in harnessing the full power of search analytics to transform data into actionable insights. Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures. Solve Complex Problems: Move beyond simple transactions to address the intricate data challenges our customers face. Champion Open Source: Articulate the value of our advanced commercial features while advocating for our Open-Source offerings. Identify New Use Cases: Showcase how Elastic's solutions enable users to work more efficiently and intelligently. Strategic Planning: Develop comprehensive business plans leveraging community, customer, and partner ecosystems to drive significant territory growth. Navigate Sales Cycles: Proactively identify new opportunities and successfully manage complex sales cycles. Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals. Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes. What You Bring The Right Blend: A combination of high-level technical curiosity and the grit of a value-based seller. Proven Track Record: Success in SaaS subscription sales in Mid -Market accounts, evidenced by overachievement. Mindset: Pure focus on acquiring new logos with a record to prove it.  Value Storytelling: The ability to craft tailored narratives that link Elastic's technical capabilities (Search, Observability, Security) to measurable business outcomes like revenue gain or risk mitigation is critical. Executive negotiation & closing: Lead high-stakes contract and pricing discussions Technical & cloud fluency: Comfortable discussing a broad range of technical topics including security, observability, vector/traditional search, and cloud cost optimization. Relationship Building: Adept at establishing credibility with both technical developers and executive leadership. Mutual deal strategy & forecast accuracy: Consistent, predictable and accurate sales forecasting skills. Collaborate with customers to build formal close plans and keep your CRM up to date. Ability to create alignment across teams to accelerate deals AI Mindset: Use new technologies for performance advantage and deal structuring Open-Source Appreciation: Enthusiasm for the Open-Source model and the community relying on our solutions. If you're driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we'd love to talk. Apply today! Compensation for this role is in the form of base salary plus a variable component. At Elastic, our compensation philosophy aims to provide fair, competitive and transparent remuneration. Salary ranges are established based on a combination of external market benchmarks, internal pay equity considerations, and the responsibilities and complexity associated with each role. This approach helps ensure consistency across comparable roles while remaining competitive within the relevant labour markets. The final compensation offered within the applicable range will be determined based on several objective factors, including relevant professional experience, level of skills and expertise, alignment with the role requirements, and the overall scope and complexity of the position. The typical starting On-Target Earnings range (Base Salary + Variable) for this role is: €135.200 — €213.900 EUR Additional Information - We Take Care of Our People As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. Competitive pay based on the work you do here and not your previous salary Health coverage for you and your family in many locations Ability to craft your calendar with flexible locations and schedules for many roles Generous number of vacation days each year Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service Up to 40 hours each year to use toward volunteer projects you love Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co .  We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster;   Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see  here  for our Privacy Statement.

Role Description As the Senior Manager of Lifecycle Marketing, you will own Dropbox's lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. You will lead a team of lifecycle marketers and build a portfolio of programs that help customers discover value, expand their use of Dropbox, and deepen their relationship with our products over time. This is a senior people leadership role with direct accountability for business outcomes. You will set the lifecycle strategy and roadmap, determine where the team should invest, establish how programs are prioritized and measured, and stay close enough to the work to raise the quality of execution and unblock the highest-priority initiatives. You will work closely with Product Growth, Product, Product Marketing, Data Science, Marketing Operations, and other marketing teams. Lifecycle Marketing will own customer communication strategy, channel planning, lifecycle program design, and marketing execution. The opportunity is broader than running an email program. Dropbox has a large global customer base, multiple products, and both product-led and sales-assisted customer motions. The Head of Lifecycle Marketing will define how those pieces connect across the customer lifecycle and build the operating model needed to move from individual campaigns toward scalable growth programs. Responsibilities Own Dropbox's lifecycle marketing strategy and roadmap across onboarding, engagement, retention, monetization, expansion, and multi-product adoption. Lead, coach, and develop a team of lifecycle marketers, with clear goals, operating rhythms, and accountability for business outcomes. Build and manage a portfolio of lifecycle programs using customer behavior, product usage, segmentation, triggers, and personalization to improve adoption, retention, and revenue. Partner with Product Growth, Product Marketing, Data Science, Marketing Operations, and other cross-functional teams to connect lifecycle communications with activation, in-product discovery, monetization, and expansion while maintaining clear ownership across teams. Establish a strong experimentation and measurement approach, using controlled tests, holdouts, cohort analysis, customer behavior, and revenue to determine what creates incremental impact. Build the operating model for lifecycle marketing, including prioritization, planning, governance, and the technical and data capabilities required to execute reliably at scale. Requirements 10+ years of experience across lifecycle marketing, CRM, retention, growth marketing, customer engagement, or closely related disciplines, ideally in a SaaS, subscription, or product-led business. Significant people-management experience, with a track record of hiring, coaching, and leading high-performing teams. Demonstrated experience setting lifecycle strategy and translating it into programs that improve customer adoption, retention, monetization, expansion, or revenue. Deep experience with customer segmentation, behavioral triggers, personalization, experimentation, and marketing automation. Strong technical fluency across CRM and lifecycle systems, customer data, campaign orchestration, measurement, deliverability, and related operational requirements. Strong business judgment and experience working across Product, Product Growth, Data Science, Marketing Operations, Engineering, and Product Marketing to turn complex inputs into clear priorities and decisions. Preferred Qualifications Experience leading lifecycle marketing in a product-led growth business with both self-serve and sales-assisted motions. Experience building expansion, cross-sell, or multi-product programs across a broad existing customer base. Experience with Iterable or comparable enterprise lifecycle and marketing automation platforms. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: U nderstand yourself and others . Judgment: E valuat e information and mak e decisions in complex situations . Adaptability: L earn, adjust, and stay effective through change . Connection: C ommunicat e , collaborat e , and build trust . To learn more about why these skills matter and what the data shows about thriving through change, read this  blog post from our Chief People Officer, Melanie Rosenwasser. Compensation

Role Description As the Senior Manager of Lifecycle Marketing, you will own Dropbox's lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. You will lead a team of lifecycle marketers and build a portfolio of programs that help customers discover value, expand their use of Dropbox, and deepen their relationship with our products over time. This is a senior people leadership role with direct accountability for business outcomes. You will set the lifecycle strategy and roadmap, determine where the team should invest, establish how programs are prioritized and measured, and stay close enough to the work to raise the quality of execution and unblock the highest-priority initiatives. You will work closely with Product Growth, Product, Product Marketing, Data Science, Marketing Operations, and other marketing teams. Lifecycle Marketing will own customer communication strategy, channel planning, lifecycle program design, and marketing execution. The opportunity is broader than running an email program. Dropbox has a large global customer base, multiple products, and both product-led and sales-assisted customer motions. The Head of Lifecycle Marketing will define how those pieces connect across the customer lifecycle and build the operating model needed to move from individual campaigns toward scalable growth programs. Responsibilities Own Dropbox's lifecycle marketing strategy and roadmap across onboarding, engagement, retention, monetization, expansion, and multi-product adoption. Lead, coach, and develop a team of lifecycle marketers, with clear goals, operating rhythms, and accountability for business outcomes. Build and manage a portfolio of lifecycle programs using customer behavior, product usage, segmentation, triggers, and personalization to improve adoption, retention, and revenue. Partner with Product Growth, Product Marketing, Data Science, Marketing Operations, and other cross-functional teams to connect lifecycle communications with activation, in-product discovery, monetization, and expansion while maintaining clear ownership across teams. Establish a strong experimentation and measurement approach, using controlled tests, holdouts, cohort analysis, customer behavior, and revenue to determine what creates incremental impact. Build the operating model for lifecycle marketing, including prioritization, planning, governance, and the technical and data capabilities required to execute reliably at scale. Requirements 10+ years of experience across lifecycle marketing, CRM, retention, growth marketing, customer engagement, or closely related disciplines, ideally in a SaaS, subscription, or product-led business. Significant people-management experience, with a track record of hiring, coaching, and leading high-performing teams. Demonstrated experience setting lifecycle strategy and translating it into programs that improve customer adoption, retention, monetization, expansion, or revenue. Deep experience with customer segmentation, behavioral triggers, personalization, experimentation, and marketing automation. Strong technical fluency across CRM and lifecycle systems, customer data, campaign orchestration, measurement, deliverability, and related operational requirements. Strong business judgment and experience working across Product, Product Growth, Data Science, Marketing Operations, Engineering, and Product Marketing to turn complex inputs into clear priorities and decisions. Preferred Qualifications Experience leading lifecycle marketing in a product-led growth business with both self-serve and sales-assisted motions. Experience building expansion, cross-sell, or multi-product programs across a broad existing customer base. Experience with Iterable or comparable enterprise lifecycle and marketing automation platforms. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: U nderstand yourself and others . Judgment: E valuat e information and mak e decisions in complex situations . Adaptability: L earn, adjust, and stay effective through change . Connection: C ommunicat e , collaborat e , and build trust . To learn more about why these skills matter and what the data shows about thriving through change, read this  blog post from our Chief People Officer, Melanie Rosenwasser. Compensation US Zone 1 This role is not available in Zone 1 US Zone 2 $181,500 — $245,500 USD US Zone 3 $161,300 — $218,300 USD

Role Description As a Learning Experience Designer within Dropbox's Customer Advocacy organization, you will create engaging, accessible, and effective learning experiences that help customers and administrators understand Dropbox products, complete key tasks, and achieve their goals. You will design and maintain customer education across Dropbox Learn, product-launch education, learning paths, multimedia tutorials, and other self-service learning experiences. Working closely with cross-functional partners, you will translate complex product capabilities and customer needs into clear, actionable instruction. You'll combine instructional design principles, digital content production, and responsible AI-assisted workflows to develop scalable learning experiences. Your work will contribute to helping customers become more confident and successful with Dropbox products while improving the consistency, quality, and accessibility of customer education. Responsibilities Design, develop, publish, and maintain engaging, accessible, and accurate customer learning experiences across Dropbox products and education platforms. Create and update web-based training, learning paths, product-launch education, tutorials, multimedia content, and other instructional resources. Translate complex product workflows and customer needs into clear, task-oriented instruction with logical sequencing and actionable next steps. Author, publish, and maintain learning content using Contentful and related content-management and learning-delivery platforms, including quality assurance and localization preparation. Collaborate with Product, Product Marketing, Customer Advocacy, Support, subject-matter experts, and program managers to deliver education aligned with customer and business needs. Responsibly leverage AI tools to support content drafting, storyboarding, synthesis, analysis, and production efficiency while validating outputs for accuracy, accessibility, instructional quality, and customer relevance. Support continuous improvement of learning experiences through reusable templates, documented processes, customer feedback, performance insights, and content-quality standards. Requirements Experience creating or maintaining customer-facing learning, instructional, technical, enablement, or product education content. Ability to translate complex product concepts and workflows into clear, structured, task-oriented instruction. Experience using content-authoring, learning-management, or publishing platforms. Ability to collaborate effectively with subject-matter experts and cross-functional stakeholders to develop and refine instructional content. Understanding of instructional quality principles, including accuracy, accessibility, consistency, and learner usability. Strong organizational skills and the ability to manage multiple content deliverables, incorporate feedback, and meet deadlines. Ability to learn and responsibly use AI-assisted tools to improve productivity while maintaining accountability for content quality and accuracy. Preferred Qualifications Experience developing web-based training, interactive learning, quick-start guides, video tutorials, or progressive learning paths. Familiarity with Contentful, Articulate, Wistia, or comparable content and learning-production tools. Experience supporting product launches, localization, or customer self-service education programs. Experience using learning analytics, customer feedback, or content-performance data to inform improvements. Experience collaborating with distributed teams in a technology or SaaS environment. Durable Skills AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve: Awareness: U nderstand yourself and others . Judgment: E valuat e information and mak e decisions in complex situations . Adaptability: L earn, adjust, and stay effective through change . Connection: C ommunicat e , collaborat e , and build trust . To learn more about why these skills matter and what the data shows about thriving through change, read this  blog post from our Chief People Officer, Melanie Rosenwasser. Compensation Ireland Pay Range €37.800 — €51.200 EUR

We're looking for a Senior Infrastructure Engineer who brings strong software engineering skills and a deep understanding of production systems. This role is a good fit for someone who enjoys building systems that make infrastructure more scalable, reliable, and easy to operate – using code, not runbooks. You'll work with a highly collaborative team to design and build the internal platforms that power all of Asana, from product features to AI systems to offline analytics. Our tech stack includes: AWS, Kubernetes (EKS), MySQL (RDS), OpenSearch, DynamoDB, Redis, Terraform, Datadog, TypeScript, Scala, Go, and Python. We're especially interested in people who think like backend engineers but care deeply about systems – things like failure modes, operational cost, debuggability, and performance. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve: Design and build frameworks, tools, and services that improve the reliability, observability, and scalability of Asana's infrastructure. Lead end-to-end projects, from scoping and design through to rollout, across multiple systems and teams. Improve the operability of stateful infrastructure like MySQL, OpenSearch, and DynamoDB – and help drive Asana's long-term vision for storage reliability. Debug production issues across the stack. Yes, there's an on-call rotation – but this isn't a pager monkey role. You're here to fix things properly and make sure they don't break again. Partner with product teams to shape a service-oriented architecture that enables fast, reliable development. Share knowledge through code reviews, design discussions, and mentorship. About you: Strong software engineering background – you're comfortable writing production code and designing systems (we use Go, Python, Scala, TypeScript). 5+ years of experience building and operating backend systems at scale. Familiarity with distributed systems and storage technologies (SQL, NoSQL, Search), especially in cloud environments. Experience with AWS services (e.g. RDS, EKS, IAM), Terraform, and monitoring tooling like Datadog or similar. Solid understanding of SRE principles (e.g. SLIs/SLOs, error budgets, incident response), but you approach reliability as a software problem first. Clear communicator and strong collaborator – you're comfortable navigating trade-offs with stakeholders across the stack. Important: If you're only comfortable with scripting, this isn't the right role . We're looking for engineers who build and ship real systems. Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Why this role? Founding team: You'll be one of the first SREs in Warsaw – and a key player in a growing team. Drive real change: This isn't a role where you'll just patch up legacy systems. We are expecting (and supporting) real architectural changes to improve reliability, scalability, and long-term operability. Big impact: Our product is scaling fast, and reliability is a top company priority. Room to grow: As this team grows, so will your influence – whether you want to lead projects, mentor others, or help shape how we scale. Global collaboration : Work closely with experienced engineers in San Francisco, Reykjavik, and Warsaw, while helping build the future of SRE at Asana. What we'll offer: Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.). Contract of Employment ( with 50% tax deductible costs for author's rights usage for Engineers). Health insurance with dental and travel coverage (Lux Med). Lunch catering on the days that you work from the office. Career growth budget. Home office setup budget. Gym/Fitness reimbursement. Fertility healthcare and family-forming support with Carrot . Mental health support in Modern Health. Group life insurance. MacBooks with all necessary accessories. For this role, the estimated base salary range is between 31,000 - 36,000 PLN gross monthly on the contract of employment (UoP). The actual base salary will vary based on various factors and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base compensation range for this role may be modified. Our total compensation consists of base salary and equity (RSUs). #LI-Hybrid #LI-AZ About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

  About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve. All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy . AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process. About the Role: We are seeking an experienced L4 People Technology Developer to lead the design, configuration, and optimization of Workday solutions that power our HR and payroll processes. The ideal candidate brings advanced, wide-ranging Workday expertise, applies creative and effective solutions to complex business problems, and guides the development of new approaches and best practices. This role operates with a high degree of independence, mentors others on Workday functionality, and partners closely with the People Team, IT, and cross-functional stakeholders to ensure Workday delivers scalable, business-ready outcomes. About the Team: The People Operations, Services, and Technology team is transforming how Gusto supports its people by pairing cutting-edge AI with smart automation. We optimize workflows, enhance service delivery, and free up teams to focus on meaningful, high-impact work to support a more responsive, efficient, and future-ready people experience. Day To Day:   Workday Configuration & Enhancements Lead configuration of Workday modules (e.g., Payroll, Absence, Time Tracking, HCM, Talent, Compensation) on complex business requirements, applying in-depth evaluation to determine optimal approaches. Architect and guide development of Workday Business Processes, calculated fields, condition rules, and security roles; exercise judgment in selecting methods and techniques on new assignments. Lead evaluation and adoption of new features with each Workday release; identify creative solutions and guide policy development for optimization across modules. Reporting & Analytics Develop and own advanced, matrix, composite, and dashboard reports in Workday; apply in-depth analytical judgment to surface actionable workforce insights for senior stakeholders. Drive data quality and integrity standards across Workday and connected systems; provide in-depth analytical insights to inform workforce decisions and cross-functional planning. Own audit readiness through proactive reporting, documentation, and control frameworks; determine appropriate methods independently. Testing & Quality Assurance Design and lead test strategies including test plans, scripts, and UAT coordination; exercise independent judgment in defining testing approaches and resolving complex issues. Lead regression and functional testing for biannual Workday releases; determine procedures and guide team approach to ensure quality and business continuity. Collaboration & Support Network with key contacts across functions; adapt communication style to diverse audiences and frequently advise others—including senior partners—on complex Workday matters, using persuasion and judgment to drive alignment. Provide expert-level Workday system support; independently diagnose and resolve complex issues, and develop scalable solutions that prevent recurrence. Mentor and upskill team members and key users on Workday functionality; act as an internal subject matter authority on system capabilities and best practices. Required Qualifications Bachelor's degree in Computer Science, Information Systems, HR Technology, or related field (or equivalent experience). 5-7 years of hands-on Workday analyst or configuration experience Advanced, wide-ranging knowledge of Workday security, business processes, reporting, and calculated fields; proven ability to independently determine methods and techniques on new, complex assignments. Demonstrated ability to work on complex, ambiguous issues requiring in-depth evaluation; exercises independent judgment in selecting approaches, with work reviewed upon completion rather than in progress. Preferred Qualifications Workday certifications (Payroll, Absence, HCM, Benefits, Time Tracking, Reporting). Experience in HR, payroll, benefits, or related domains. Experience working in an agile environment; track record of guiding new policy development and mentoring junior team members on system best practices. Compensation: At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page. Our cash compensation range for this role is $128,000/yr to $160,000/yr in Denver & most remote locations, and $154,000/yr to $193,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above. At Gusto, we don't use titles the traditional way, as a signal of rank or hierarchy. Instead, our titles describe two things at once — your craft (what you do, e.g. Engineering, Design) and your scope of ownership (what you're accountable for) — which is why you'll see something like "Head of X" instead of a rank word like "Director" that tells you neither. Because of this, the title on this posting may look different from what you'd expect based on the scope and seniority of the role, and from how similar roles are typically titled elsewhere. If you have questions about how this role compares to your current title or level, your recruiter can help translate. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.  When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Reliable, consistent presence: We expect regular and predictable attendance, whether you're working in-office, hybrid, or fully remote, so that you stay closely connected to your team, customers, and stakeholders in real time and ensure colleagues and customers receive the timely support and responsiveness they deserve. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.  Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer . Personal information collected and processed as part of your Gusto application will be subject to  Gusto's Applicant Privacy Notice .

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do As a Fraud Strategy Associate, you'll own the end-to-end integrity of Brex's fraud and risk ecosystem across credit, deposit, and card payment rails. You'll find patterns, trace root causes, and build the detection logic, automations, and reporting that keep fraud in check without adding friction for customers. You'll design your own solutions, see fraud across every product vertical, and partner with Risk, Data Science, Engineering, and Product to build prevention into the product itself.  Where you'll work This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Strategic Analysis & Detection Data Mining: Use SQL and Python to mine large-scale data, and apply LLM-based tools to detect and automate the identification of fraudulent patterns across credit, deposit, and card payment rails. Vendor and Rule Optimization: Design and refine automated detection logic to proactively mitigate risk while maintaining a frictionless experience for legitimate customers. Emerging Threat Intelligence: Stay ahead of industry trends and regulatory shifts to rapidly deploy new defensive strategies against novel fraud vectors. Operational Excellence & Process Ownership Workflow Architecture: optimize the internal processes for fraud investigations, ensuring operational discipline, case visibility, and high-fidelity documentation. Cross-Functional Collaboration: Serve as the strategic bridge between Risk Leadership, Analytics, Data Science, Engineering, and Product teams to integrate fraud-prevention infrastructure into the core product lifecycle. Tooling & Infrastructure: Define and manage the technical requirements for internal AI-driven tools and third-party risk-reduction platforms. Metrics, Reporting & Performance KPI Management : Define and monitor key performance indicators (KPIs) such as false positive rates, fraud capture rates, and operational turnaround times. Executive Dashboards : Build and maintain scalable reporting suites to provide real-time visibility into fraud exposure and program effectiveness for senior stakeholders. Impact Assessment : Conduct deep-dive post-mortems on fraud incidents to quantify financial impact and recommend structural process improvements. Requirements Industry Experience: 3+ years of experience in fraud strategy, risk operations, or data-driven business operations within a financial services or high-growth fintech environment. Technical Mastery: Capable with SQL and/or Python for data wrangling, statistical modeling, and automation. Operational Mindset: Proven ability to build scalable processes and manage complex projects from data exploration through to operational rollout. Communication: Exceptional ability to synthesize complex analytical findings into clear, executive-level strategic narratives. Bonus Points Advanced Certification: Certified Fraud Examiner (CFE) designation. Experience with Snowflake, Salesforce, and data visualization platforms like Hex. Experience managing fraud risk and operational workflows for products spanning multiple geographic jurisdictions. Experience utilizing AI tools to enhance internal operational efficiency. Compensation The expected salary range for this role is $111,197 - $138,996. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.   Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do As a Fraud Strategy Associate, you'll own the end-to-end integrity of Brex's fraud and risk ecosystem across credit, deposit, and card payment rails. You'll find patterns, trace root causes, and build the detection logic, automations, and reporting that keep fraud in check without adding friction for customers. You'll design your own solutions, see fraud across every product vertical, and partner with Risk, Data Science, Engineering, and Product to build prevention into the product itself.  Where you'll work This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Strategic Analysis & Detection Data Mining: Use SQL and Python to mine large-scale data, and apply LLM-based tools to detect and automate the identification of fraudulent patterns across credit, deposit, and card payment rails. Vendor and Rule Optimization: Design and refine automated detection logic to proactively mitigate risk while maintaining a frictionless experience for legitimate customers. Emerging Threat Intelligence: Stay ahead of industry trends and regulatory shifts to rapidly deploy new defensive strategies against novel fraud vectors. Operational Excellence & Process Ownership Workflow Architecture: optimize the internal processes for fraud investigations, ensuring operational discipline, case visibility, and high-fidelity documentation. Cross-Functional Collaboration: Serve as the strategic bridge between Risk Leadership, Analytics, Data Science, Engineering, and Product teams to integrate fraud-prevention infrastructure into the core product lifecycle. Tooling & Infrastructure: Define and manage the technical requirements for internal AI-driven tools and third-party risk-reduction platforms. Metrics, Reporting & Performance KPI Management : Define and monitor key performance indicators (KPIs) such as false positive rates, fraud capture rates, and operational turnaround times. Executive Dashboards : Build and maintain scalable reporting suites to provide real-time visibility into fraud exposure and program effectiveness for senior stakeholders. Impact Assessment : Conduct deep-dive post-mortems on fraud incidents to quantify financial impact and recommend structural process improvements. Requirements Industry Experience: 3+ years of experience in fraud strategy, risk operations, or data-driven business operations within a financial services or high-growth fintech environment. Technical Mastery: Capable with SQL and/or Python for data wrangling, statistical modeling, and automation. Operational Mindset: Proven ability to build scalable processes and manage complex projects from data exploration through to operational rollout. Communication: Exceptional ability to synthesize complex analytical findings into clear, executive-level strategic narratives. Bonus Points Advanced Certification: Certified Fraud Examiner (CFE) designation. Experience with Snowflake, Salesforce, and data visualization platforms like Hex. Experience managing fraud risk and operational workflows for products spanning multiple geographic jurisdictions. Experience utilizing AI tools to enhance internal operational efficiency. Compensation The expected salary range for this role is $111,197 - $138,996. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.   Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Operations at Brex Operations is the backbone of Brex's mission to power businesses through our Intelligent Finance Platform. We own credit, fraud, money movement, and payments, protecting our customers and our company. From product operations that ensure flawless launches to scalable systems that drive innovation and precision, we operate at the intersection of product, design, engineering, and customer success. If you want to work at the heart of the business, Operations is where you belong. What you'll do As a Fraud Strategy Associate, you'll own the end-to-end integrity of Brex's fraud and risk ecosystem across credit, deposit, and card payment rails. You'll find patterns, trace root causes, and build the detection logic, automations, and reporting that keep fraud in check without adding friction for customers. You'll design your own solutions, see fraud across every product vertical, and partner with Risk, Data Science, Engineering, and Product to build prevention into the product itself.  Where you'll work This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Strategic Analysis & Detection Data Mining: Use SQL and Python to mine large-scale data, and apply LLM-based tools to detect and automate the identification of fraudulent patterns across credit, deposit, and card payment rails. Vendor and Rule Optimization: Design and refine automated detection logic to proactively mitigate risk while maintaining a frictionless experience for legitimate customers. Emerging Threat Intelligence: Stay ahead of industry trends and regulatory shifts to rapidly deploy new defensive strategies against novel fraud vectors. Operational Excellence & Process Ownership Workflow Architecture: optimize the internal processes for fraud investigations, ensuring operational discipline, case visibility, and high-fidelity documentation. Cross-Functional Collaboration: Serve as the strategic bridge between Risk Leadership, Analytics, Data Science, Engineering, and Product teams to integrate fraud-prevention infrastructure into the core product lifecycle. Tooling & Infrastructure: Define and manage the technical requirements for internal AI-driven tools and third-party risk-reduction platforms. Metrics, Reporting & Performance KPI Management : Define and monitor key performance indicators (KPIs) such as false positive rates, fraud capture rates, and operational turnaround times. Executive Dashboards : Build and maintain scalable reporting suites to provide real-time visibility into fraud exposure and program effectiveness for senior stakeholders. Impact Assessment : Conduct deep-dive post-mortems on fraud incidents to quantify financial impact and recommend structural process improvements. Requirements Technical Mastery: Capable with SQL and/or Python for data wrangling, statistical modeling, and automation. Industry Experience: 3+ years of experience in fraud strategy, risk operations, or data-driven business operations within a financial services or high-growth fintech environment. Operational Mindset: Proven ability to build scalable processes and manage complex projects from data exploration through to operational rollout. Communication: Exceptional ability to synthesize complex analytical findings into clear, executive-level strategic narratives. Bonus Points Advanced Certification: Certified Fraud Examiner (CFE) designation. Experience with Snowflake, Salesforce, and data visualization platforms like Hex. Experience managing fraud risk and operational workflows for products spanning multiple geographic jurisdictions. Experience utilizing AI tools to enhance internal operational efficiency. Compensation The expected salary range for this role is $95,040 - $118,800.  However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.   Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.