Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients. You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other. The Program As part of the Consultant Development Program, you will: Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months. Ramp up quickly. Your journey begins with getting certified on our industry-leading cloud solutions, undertaking a mock project exercise, hands-on learning, transparent feedback, and active collaboration todevelop the consulting skills and industry knowledge to make an impact right away. Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback. Build your future. You'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our regional and diverse team. As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve: Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model—setting up workflows, structuring data, and aligning system capabilities to requirements. Conducting discovery workshops: You
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Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims and Benefits Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Analyst, Configuration supports the business by improving the consistency, accuracy, and efficiency of platforms, systems and processes. Through understanding of the platform configuration capabilities, this role helps ensure that processes are configured accurately. You will report into the Manager, Configuration Operations. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $75,348 - $98,894 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Analyze and summarize process behavior in order to expedite the design/solutioning process Translate configuration enabling internal teams to resolve escalations Process incoming Jira tickets to support member escalation resolution Identify and pilot opportunities to improve operational efficiency Triage and manage workflows of ingested items Investigate escalations via incoming tickets or informal pathways Conduct necessary maintenance work and take on ad-hoc projects associated with Contract configuration Compliance with all applicable laws and regulations Other duties as assigned Approve work-in-progress contact configuration inquiries to ensure configuration is possible Assist with the continued documentation and implementation of workflow updates and processes Requirements: 2+ years working knowledge of health plan benefit concepts (e.g., deductibles, copays and other forms of cost sharing, etc.) 1+ year of SQL experience 1+ years claims processing experience Bonus points: 1+ year Proficient in Microsoft Word, Excel and PowerPoint and/or comparable programs within the Google Docs Editors suite (e.g., Google Docs, Google Sheets, Google Slides). 1+ year experience in Jira Experience working in health insurance industry/claims Experience working with Jira SQL proficiency Python Experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims and Benefits Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Senior Analyst, Configuration supports the business by improving the consistency, accuracy, and efficiency of platforms, systems and processes. Through understanding of the platform configuration capabilities, this role helps ensure that processes are configured accurately. You will report into the Manager, Configuration Operations. Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Analyze and summarize process behavior in order to expedite the design/solutioning process Translate configuration enabling internal teams to resolve escalations Process incoming Jira tickets to support member escalation resolution Identify and pilot opportunities to improve operational efficiency Triage and manage workflows of ingested items Investigate escalations via incoming tickets or informal pathways Conduct necessary maintenance work and take on ad-hoc projects associated with Contract configuration Compliance with all applicable laws and regulations Other duties as assigned Approve work-in-progress contact configuration inquiries to ensure configuration is possible Assist with the continued documentation and implementation of workflow updates and processes Requirements: 2+ years working knowledge of health plan benefit concepts (e.g., deductibles, copays and other forms of cost sharing, etc.) 1+ year of SQL experience 1+ years claims processing experience Bonus points: 1+ year Proficient in Microsoft Word, Excel and PowerPoint and/or comparable programs within the Google Docs Editors suite (e.g., Google Docs, Google Sheets, Google Slides). 1+ year experience in Jira Experience working in health insurance industry/claims Experience working with Jira SQL proficiency Python Experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Operations Engineer II to join our Eligibility & Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role designs, develops, builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions. The Operations Engineer II is a technical thought partner responsible for project delivery within their team's domain and represents the team in cross-functional discussions of opportunities for technology enablement. You will report into the Manager, Operations Engineering. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $135,792 - $178,227 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the development of technical solutions across specific areas within their team's domain in response to requirements from business stakeholders regarding new product and market expansions, regulatory strategic needs, automated workflows to reduce manual work requirements, new/improved tooling, and data quality/integrity needs. Consistently writes correct, stable, modular, and adaptable code with little guidance/oversight; capable of independent delivery. Key contributor to code review and design reviews for projects across the team. Consults and cross-collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes/capabilities Independently represents our team in cross-functional work, projects, and technical discussions. Proactively identifies and mitigates risks; responds to and resolves issues/errors/escalations through investigation. Partners closely with the Business, Engineering, and Data orgs to structure and operationalize the next generation of health insurance operations. Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues across team boundaries. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: A technical bachelor's degree or 4+ years commensurate experience 4+ years experience in a technical role (examples include, but are not limited to QA lead, data lead, systems lead, engineer, or QA engineer) 3+ years of experience in SQL 3+ years of experience Python Bonus points: A professional background in coding, analytics, math, finance, statistics, or data science Experience working in dynamic environments, including but not limited to start-up experience Experience with various phases of technical projects (e.g. from early design phases through stable operations/production) Experience in coaching, mentorship, or project management This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Operations Engineer to join our Eligibility & Billing team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Operations Engineer I role builds, tests, and implements data and technical solutions with a focus on creating efficiency and scale through technology and automation of Oscar's infrastructure and underlying logic for core insurance functions. You will report into the Manager, Operations Engineering. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $106,812 - $140,191 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Owns the development to production lifecycle of well-defined tasks to enable operational efficiencies, improve quality, and/or contribute to Oscar's regulatory or strategic needs Consults and cross collaborates on technical design and scoping to build and document complex, scalable, and repeatable processes and capabilities Develops technical solutions in response to requirements from business stakeholders regarding new product and market expansions, automated workflows, new/improved tooling, and data quality/integrity needs Catches, responds to, and resolves issues/errors/escalations through investigation to produce insights for short/medium/long-term technology-enabled solutions Partners closely with other departments to structure and operationalize the next generation of health insurance operations Supports urgent operational needs through on-call rotation; identifies and drives resolution of production issues Compliance with all applicable laws and regulations Other duties as assigned Requirements: A technical bachelor's degree or 4 years commensurate experience 3+ years experience in a technical role (QA analyst, PM, operations analyst, financial engineering, industrial engineering) 1+ years of SQL experience 1+ years of experience in Python or similar Programming languages (Java, C#, etc.) Bonus points: An academic and/or professional background in coding, math, statistics, or data science Experience working in dynamic environments, including but not limited to start-up experience This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
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Hi, we're Oscar. We're hiring a Director, Pharmacy Operations Strategy & Integration to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Director, Pharmacy Operations Strategy & Integration reports to the SVP, Pharmacy is responsible for shaping and executing Oscar's pharmacy operational excellence agenda for the Pharmacy Clinical Strategy and Operations area. This role translates strategic priorities into a coherent portfolio of operating-model improvements, cross-functional programs, vendor capabilities, and scalable workflows that advance affordability, health outcomes, and the member and provider experience. The Director serves as a connective leader across Pharmacy, Clinical, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and PBM/vendor partners—aligning priorities, decisions, and execution to deliver measurable business impact. This role balances enterprise affordability, member and provider experience, regulatory compliance, operational quality, and long-term scalability as Oscar advances its pharmacy operating model. You will report into the SVP, Pharmacy. Work Location: This is a remote position, open to candidates who reside in: Atlanta, GA. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $162,453.60 - $213,220.35per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: Set the pharmacy operational excellence strategy, operating rhythm, and execution model, ensuring priorities are aligned to Oscar's enterprise agenda, Pharmacy objectives, affordability goals, and member and provider outcomes. Lead high-priority pharmacy operational transformation initiatives from strategy through execution, including opportunity definition, roadmap development, operational readiness, launch planning, and sustained adoption. Serve as a primary operational partner across internal and external teams, translating pharmacy and PBM opportunities, member and provider needs, and frontline insights into clear priorities, decisions, and measurable outcomes. Stay aware of applicable PBM, pharmacy benefit, managed care, and healthcare regulatory requirements, interpreting the business need and communicating it clearly to internal and external partners so solutions are designed and implemented appropriately. Maintain deep understanding of the pharmacy and healthcare ecosystem, including payer economics, benefit and network dynamics, claims processes, formulary operations, prior authorization workflows, utilization patterns, vendor handoffs, and the drivers of affordability and experience. Partner with cross-functional internal stakeholders and external vendors to manage implementation plans, business reviews, strategic meetings, issue escalation, performance monitoring, and operational integration. Coordinate cross-functionally across Clinical, Pharmacy Operations, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and vendor partners to align decision rights, dependencies, tradeoffs, and delivery plans for high-priority pharmacy initiatives. Serve as an internal consultant and apply an operational excellence lens to diagnose complex process, data, technology, and vendor friction points, then design practical end-to-end solutions that improve throughput, quality, affordability, and member/provider experience. Shape the end-to-end member and provider experience by partnering with Pharmacy, Clinical, Product, Engineering, Concierge, and vendor teams to identify friction points and translate insights into scalable, measurable improvements across pharmacy journeys. Lead governance and executive reporting for pharmacy operational excellence initiatives, synthesizing operational, member, provider, clinical, and financial data into clear priorities, recommendations, and accountability for senior leadership. Identify and manage implementation risks, dependencies, decisions, and change-management needs, ensuring stakeholders understand scope, impact, tradeoffs, and operational readiness requirements. Build repeatable operating playbooks, process standards, controls, and best practices that support a scalable PBM operating model, continuous improvement, and a coherent end-to-end pharmacy experience. Use independent judgment to resolve complex problems, evaluate variable factors, and determine the best course of action for technology-enabled process improvement and operational transformation. Support capacity planning, budget management, business-case development, and value realization measurement for PBM, vendor, and operational excellence initiatives. Ensure operational workflows, vendor capabilities, and program execution meet applicable regulatory, compliance, quality, and contractual requirements. Compliance with all applicable laws and regulations Other duties as assigned Requirements: 10+ years of experience in healthcare, business operations, strategy and operations, product operations, or program leadership. 7+ years of Managed Care, PBM, pharmacy operations, clinical operations, or related healthcare payer experience. 5+ years leading large-scale, cross-functional strategy, operational transformation, or implementation initiatives from opportunity definition through launch and adoption. 5+ years partnering directly with cross-functional business, Product, Engineering, vendor, or operations teams to set priorities, define requirements, influence solutions, and deliver business outcomes. Experience interpreting regulatory, compliance, operational, or contractual business needs and translating them into actionable requirements for cross-functional partners. Experience with strategic planning, roadmapping, business analysis, operational readiness, change management, and translating priorities into executable cross-functional plans. Experience translating complex operational data and performance information into executive-level insights, recommendations, and governance materials. Experience managing budgets, capacity models, business cases, or financial performance for operational or transformation initiatives. Bonus points: MBA, MPH, Master's degree in Business Administration or a related field preferred. Management consulting, internal strategy and operations, process engineering, Lean, Six Sigma, or similar structured problem-solving experience. Experience with PBM implementation, pharmacy benefit administration, claims adjudication, formulary operations, prior authorization, rebate/formulary systems, or healthcare data feeds. Experience working in a matrixed teams through enterprise transformation, implementation, or operational excellence work. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Director, Pharmacy Operations Strategy & Integration to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Director, Pharmacy Operations Strategy & Integration reports to the SVP, Pharmacy is responsible for shaping and executing Oscar's pharmacy operational excellence agenda for the Pharmacy Clinical Strategy and Operations area. This role translates strategic priorities into a coherent portfolio of operating-model improvements, cross-functional programs, vendor capabilities, and scalable workflows that advance affordability, health outcomes, and the member and provider experience. The Director serves as a connective leader across Pharmacy, Clinical, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and PBM/vendor partners—aligning priorities, decisions, and execution to deliver measurable business impact. This role balances enterprise affordability, member and provider experience, regulatory compliance, operational quality, and long-term scalability as Oscar advances its pharmacy operating model. You will report into the SVP, Pharmacy. Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $162,453.60 - $213,220.35per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: Set the pharmacy operational excellence strategy, operating rhythm, and execution model, ensuring priorities are aligned to Oscar's enterprise agenda, Pharmacy objectives, affordability goals, and member and provider outcomes. Lead high-priority pharmacy operational transformation initiatives from strategy through execution, including opportunity definition, roadmap development, operational readiness, launch planning, and sustained adoption. Serve as a primary operational partner across internal and external teams, translating pharmacy and PBM opportunities, member and provider needs, and frontline insights into clear priorities, decisions, and measurable outcomes. Stay aware of applicable PBM, pharmacy benefit, managed care, and healthcare regulatory requirements, interpreting the business need and communicating it clearly to internal and external partners so solutions are designed and implemented appropriately. Maintain deep understanding of the pharmacy and healthcare ecosystem, including payer economics, benefit and network dynamics, claims processes, formulary operations, prior authorization workflows, utilization patterns, vendor handoffs, and the drivers of affordability and experience. Partner with cross-functional internal stakeholders and external vendors to manage implementation plans, business reviews, strategic meetings, issue escalation, performance monitoring, and operational integration. Coordinate cross-functionally across Clinical, Pharmacy Operations, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and vendor partners to align decision rights, dependencies, tradeoffs, and delivery plans for high-priority pharmacy initiatives. Serve as an internal consultant and apply an operational excellence lens to diagnose complex process, data, technology, and vendor friction points, then design practical end-to-end solutions that improve throughput, quality, affordability, and member/provider experience. Shape the end-to-end member and provider experience by partnering with Pharmacy, Clinical, Product, Engineering, Concierge, and vendor teams to identify friction points and translate insights into scalable, measurable improvements across pharmacy journeys. Lead governance and executive reporting for pharmacy operational excellence initiatives, synthesizing operational, member, provider, clinical, and financial data into clear priorities, recommendations, and accountability for senior leadership. Identify and manage implementation risks, dependencies, decisions, and change-management needs, ensuring stakeholders understand scope, impact, tradeoffs, and operational readiness requirements. Build repeatable operating playbooks, process standards, controls, and best practices that support a scalable PBM operating model, continuous improvement, and a coherent end-to-end pharmacy experience. Use independent judgment to resolve complex problems, evaluate variable factors, and determine the best course of action for technology-enabled process improvement and operational transformation. Support capacity planning, budget management, business-case development, and value realization measurement for PBM, vendor, and operational excellence initiatives. Ensure operational workflows, vendor capabilities, and program execution meet applicable regulatory, compliance, quality, and contractual requirements. Compliance with all applicable laws and regulations Other duties as assigned Requirements: 10+ years of experience in healthcare, business operations, strategy and operations, product operations, or program leadership. 7+ years of Managed Care, PBM, pharmacy operations, clinical operations, or related healthcare payer experience. 5+ years leading large-scale, cross-functional strategy, operational transformation, or implementation initiatives from opportunity definition through launch and adoption. 5+ years partnering directly with cross-functional business, Product, Engineering, vendor, or operations teams to set priorities, define requirements, influence solutions, and deliver business outcomes. Experience interpreting regulatory, compliance, operational, or contractual business needs and translating them into actionable requirements for cross-functional partners. Experience with strategic planning, roadmapping, business analysis, operational readiness, change management, and translating priorities into executable cross-functional plans. Experience translating complex operational data and performance information into executive-level insights, recommendations, and governance materials. Experience managing budgets, capacity models, business cases, or financial performance for operational or transformation initiatives. Bonus points: MBA, MPH, Master's degree in Business Administration or a related field preferred. Management consulting, internal strategy and operations, process engineering, Lean, Six Sigma, or similar structured problem-solving experience. Experience with PBM implementation, pharmacy benefit administration, claims adjudication, formulary operations, prior authorization, rebate/formulary systems, or healthcare data feeds. Experience working in a matrixed teams through enterprise transformation, implementation, or operational excellence work. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Director, Pharmacy Operations Strategy & Integration to join our Pharmacy team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Director, Pharmacy Operations Strategy & Integration reports to the SVP, Pharmacy is responsible for shaping and executing Oscar's pharmacy operational excellence agenda for the Pharmacy Clinical Strategy and Operations area. This role translates strategic priorities into a coherent portfolio of operating-model improvements, cross-functional programs, vendor capabilities, and scalable workflows that advance affordability, health outcomes, and the member and provider experience. The Director serves as a connective leader across Pharmacy, Clinical, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and PBM/vendor partners—aligning priorities, decisions, and execution to deliver measurable business impact. This role balances enterprise affordability, member and provider experience, regulatory compliance, operational quality, and long-term scalability as Oscar advances its pharmacy operating model. You will report into the SVP, Pharmacy. Work Location: This is a remote position, open to candidates who reside in: Dallas, TX. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $162,453.60 - $213,220.35per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants, and annual performance bonuses. Responsibilities: Set the pharmacy operational excellence strategy, operating rhythm, and execution model, ensuring priorities are aligned to Oscar's enterprise agenda, Pharmacy objectives, affordability goals, and member and provider outcomes. Lead high-priority pharmacy operational transformation initiatives from strategy through execution, including opportunity definition, roadmap development, operational readiness, launch planning, and sustained adoption. Serve as a primary operational partner across internal and external teams, translating pharmacy and PBM opportunities, member and provider needs, and frontline insights into clear priorities, decisions, and measurable outcomes. Stay aware of applicable PBM, pharmacy benefit, managed care, and healthcare regulatory requirements, interpreting the business need and communicating it clearly to internal and external partners so solutions are designed and implemented appropriately. Maintain deep understanding of the pharmacy and healthcare ecosystem, including payer economics, benefit and network dynamics, claims processes, formulary operations, prior authorization workflows, utilization patterns, vendor handoffs, and the drivers of affordability and experience. Partner with cross-functional internal stakeholders and external vendors to manage implementation plans, business reviews, strategic meetings, issue escalation, performance monitoring, and operational integration. Coordinate cross-functionally across Clinical, Pharmacy Operations, Product, Engineering, Finance, Actuarial, Concierge, Compliance, and vendor partners to align decision rights, dependencies, tradeoffs, and delivery plans for high-priority pharmacy initiatives. Serve as an internal consultant and apply an operational excellence lens to diagnose complex process, data, technology, and vendor friction points, then design practical end-to-end solutions that improve throughput, quality, affordability, and member/provider experience. Shape the end-to-end member and provider experience by partnering with Pharmacy, Clinical, Product, Engineering, Concierge, and vendor teams to identify friction points and translate insights into scalable, measurable improvements across pharmacy journeys. Lead governance and executive reporting for pharmacy operational excellence initiatives, synthesizing operational, member, provider, clinical, and financial data into clear priorities, recommendations, and accountability for senior leadership. Identify and manage implementation risks, dependencies, decisions, and change-management needs, ensuring stakeholders understand scope, impact, tradeoffs, and operational readiness requirements. Build repeatable operating playbooks, process standards, controls, and best practices that support a scalable PBM operating model, continuous improvement, and a coherent end-to-end pharmacy experience. Use independent judgment to resolve complex problems, evaluate variable factors, and determine the best course of action for technology-enabled process improvement and operational transformation. Support capacity planning, budget management, business-case development, and value realization measurement for PBM, vendor, and operational excellence initiatives. Ensure operational workflows, vendor capabilities, and program execution meet applicable regulatory, compliance, quality, and contractual requirements. Compliance with all applicable laws and regulations Other duties as assigned Requirements: 10+ years of experience in healthcare, business operations, strategy and operations, product operations, or program leadership. 7+ years of Managed Care, PBM, pharmacy operations, clinical operations, or related healthcare payer experience. 5+ years leading large-scale, cross-functional strategy, operational transformation, or implementation initiatives from opportunity definition through launch and adoption. 5+ years partnering directly with cross-functional business, Product, Engineering, vendor, or operations teams to set priorities, define requirements, influence solutions, and deliver business outcomes. Experience interpreting regulatory, compliance, operational, or contractual business needs and translating them into actionable requirements for cross-functional partners. Experience with strategic planning, roadmapping, business analysis, operational readiness, change management, and translating priorities into executable cross-functional plans. Experience translating complex operational data and performance information into executive-level insights, recommendations, and governance materials. Experience managing budgets, capacity models, business cases, or financial performance for operational or transformation initiatives. Bonus points: MBA, MPH, Master's degree in Business Administration or a related field preferred. Management consulting, internal strategy and operations, process engineering, Lean, Six Sigma, or similar structured problem-solving experience. Experience with PBM implementation, pharmacy benefit administration, claims adjudication, formulary operations, prior authorization, rebate/formulary systems, or healthcare data feeds. Experience working in a matrixed teams through enterprise transformation, implementation, or operational excellence work. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring an Associate, Member and Provider Programs to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Member and Provider Programs is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. The position requires project management, implementation and communication skills, detail orientation and documentation with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, MPSO Initiatives. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $101,844 - $133,670 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects for member experience and member & provider contact centers. This includes project plan creation, stakeholder engagement and updates, managing cross-functional relationships to drive collaboration, risk and issue mitigation, and accurate on-time completion. Assessing impact of new programs on existing operations and workflows along with member/provider/colleague experience. Steering program development to create leading consumer experience. Proactively identify risks and implement mitigation strategies. Developing needed frontline training, workflows, knowledge base, and other artifacts to ensure successful launch of new initiatives. Leading monitoring and issue triage at program launch. Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives. Maintaining project plans, documentation and updating stakeholders on progress and status. Identify and action on opportunities to improve member experience and member & provider services operations delivering impactful outcomes. Apply technology to transform how work is done unlocking better experiences for frontline colleagues and members at scale. Mentors team members and promotes colleagues' growth and professional development. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: Bachelors degree or 4+ years commensurate experience 3+ years of experience in program management 2+ years of experience in delivering projects / programs independently and within a team environment Bonus points: Contact center experience Experience implementing complex projects spanning tech innovation and operational impacts Experience / background in a fast-paced operations environment Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting) Master's Degree PMP Certifications or Program Management Certifications Lean/Six Sigma Certifications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Account Manager III, Fulfillment
About Flexport: At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity: We are seeking a seasoned and proactive Account Manager III, Fulfillment to join Flexport's dynamic team. This role is pivotal to our mission of ensuring merchant success and driving sustainable growth in our fulfillment services. As a Fulfillment Account Manager, you will act as a trusted liaison between our merchants and all internal Flexport teams, ensuring seamless communication, strategic alignment, and operational excellence. Your primary responsibility is to support merchant retention and satisfaction, working collaboratively across departments to build and implement strategies that drive value for our clients and strengthen long-term relationships. This position requires both high-level strategic insight and hands-on execution skills, ideal for a professional eager to make a meaningful impact on client success. You Will: Strategic Leadership and Team Collaboration: Support the account management team by following established frameworks and processes to deliver consistent service across accounts Share best practices and customer insights with teammates Participate and lead in cross-functional projects to help deliver strong client outcomes Client Portfolio Management: Lead strategic relationships with Flexport's significant accounts, ensuring exceptional service delivery and partnership at various stakeholder levels Manage relationships with key client decision-makers, positioning yourself as a trusted strategic advisor who understands their business challenges and opportunities Build strong working relationships with day-to-day client contacts and grow connections with senior stakeholders over time Support initiatives that improve clients' supply chain operations Develop and implement strategic account plans that align with both client objectives and Flexport's growth goals Client Relationship Management: Build and maintain positive, lasting relationships with merchants so they feel valued and supported. Act as the primary point of contact for merchants, anticipating their needs, resolving inquiries, and proactively addressing concerns to enhance their experience with Flexport Serve as an advocate for the client within Flexport, ensuring their priorities and goals are represented across teams Revenue Growth and Business Strategy: Identify and pursue upsell and expansion opportunities within existing accounts Develop and implement strategies to maximize client retention, increase wallet share, and elevate the strategic value Flexport delivers Identify new service opportunities that address emerging client needs Collaborate with leadership to shape service offerings based on deep client insights Performance and Risk Management: Track and analyze metrics to measure account health, performance, and business impact Lead strategic reviews on portfolio performance, growth opportunities, and risk mitigation Identify early warning indicators of client dissatisfaction and implement preemptive intervention strategies Ensure compliance with regulatory requirements while maintaining a focus on client satisfaction and business growth Cross-functional Collaboration: Serve as the bridge between clients and Flexport's internal teams, driving alignment around strategic priorities Collaborate with Product, Operations, Sales, and other teams to ensure Flexport's capabilities evolve to meet changing client needs Represent the voice of strategic clients in company planning and product development discussions You should have: Bachelor's degree in Business, Supply Chain Management, or a related field Extensive experience (3-5+ years) in account management or client success, with demonstrated success leading projects and driving strategic initiatives Proven track record of managing and growing significant client relationships, with demonstrated success managing a substantial book of business ($15M -$30M) Exceptional strategic thinking capabilities with the ability to translate complex business needs into actionable solutions Experience leading cross-functional project teams that consistently deliver exceptional results Deep understanding of supply chain, logistics, or fulfillment industries, with keen awareness of emerging trends and competitive dynamics Exceptional communication skills and ability to influence at multiple levels both internally and externally A "compliance-first" mindset, with a commitment to maintaining the highest standards of integrity and regulatory adherence #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $70,000 — $93,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. Security at that scale runs on data, and you'll be the engineer who owns it and the systems that produce it: component-level hardware inventory and chain of custody, fed by software that runs at our sites and on hosts, and continuous control monitoring, with the posture calculations that decide what each site is cleared to run. You set the architecture, agree schemas and interfaces with the teams, operators and vendors that own the sources, build the pipelines, stores and tools, and run what you ship. The goal is security that runs itself: custody, access and evidence verified continuously from records, with tools and AI agents doing the reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well. You'll work with the rest of DCSE, including the engineers on its security monitoring platform, with Anthropic's compute and data center operations teams, and directly with data center operators, hardware vendors and logistics providers. The role is based in San Francisco, with remote applicants in the US considered, and involves regular travel to data center sites, which are critical infrastructure. Key responsibilities Hardware inventory and chain of custody: own the component-level record of what hardware exists, where it is and who has handled it: the data model, the pipelines that join inventory and custody events from many source systems, change history on every record, and the tamper-evident stores behind it Tools, automation and AI agents: build the tools and agents the team runs on this data: reconciliation, audit evidence exports, custody checks. When a review keeps costing people time, you build the tool or agent that retires it Custody workflows and field software: build the workflows and the site and host software that capture custody events as they happen (a receipt, a move, a data wipe, a decommission) and enforce who is authorized to record them Continuous control monitoring and posture: own the pipelines that turn check outcomes, assessment results and findings into per-control and per-site measures over time, against the compliance frameworks we and our partners are assessed against, and the posture calculation that decides what a site is cleared to run Data quality: build coverage checks, reconciliation against sources and alerts on a silent or drifting feed, so a wrong or missing record is caught the same day; own retention and access controls on the records Integration and reporting: agree schemas and interfaces with the engineers who run the security monitoring platform, and build the query surfaces and reports the team, site leads and leadership use directly Minimum qualifications Have designed and run production data systems (relational schemas, change data capture, batch or streaming pipelines and the services around them) and kept them correct: coverage measured, records reconciled against the source, alerts on silence, and a design that expects records to get corrupted or lost Have integrated with systems you did not control (inventory tools, ticketing systems, vendor APIs) and built data models that outlive any one source Have shipped software that runs outside a central service (host agents, site-local services, edge collectors) and kept it correct in the field, or built metrics a team made decisions on and defended them when challenged Have worked hands-on with data about physical assets or security controls: a hardware fleet, data center or supply chain inventory, asset custody, or the control and evidence data of a security or compliance program Read and review other people's code, and build with AI coding agents using Git and code review Own a domain end to end: set the approach, design and build it with the teams and vendors whose systems it depends on, and run it as something people use every day Write SQL and at least one general-purpose programming language well Preferred qualifications Experience with asset management, supply chain or warehouse systems where serialized tracking and custody transfer are the core problem Experience building continuous control monitoring or metrics for a security or compliance program, or producing evidence an assessor accepted, for example against NIST SP 800-53, ISO 27001 or SOC 2 Experience with risk or posture scoring that combines control results, findings and other evidence into a measure people make decisions on Familiarity with data center hardware and its lifecycle from receipt to decommission, and with sites and parties you did not control: colocation, cloud or GPU cloud operators, hardware manufacturers, logistics providers Have run software on many hosts or at remote sites with versioned rollout and a way to know each copy is still reporting Have built AI agents or automation that replaced recurring manual work The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $405,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Nonprofit Account Executive at Anthropic, you'll drive adoption of safe, frontier AI by securing strategic partnerships with nonprofit organizations. You'll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to nonprofit leaders, helping them embed and deploy AI to amplify their impact across program delivery, fundraising, research, and operations. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the nonprofit landscape. The ideal candidate will be an exceptional salesperson with a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products in the nonprofit sector, you will help organizations amplify their social impact while also advancing the ethical development of AI. Responsibilities: Win new business and drive revenue for Anthropic within nonprofit organizations. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to launch Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns Spearhead market expansion by pinpointing new customer segments and use cases within nonprofit program departments, development offices, research centers, and administrative functions. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge Navigate complex stakeholder ecosystems including executive directors, board members, program officers, IT departments, and procurement committees to build consensus and secure strategic deals Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency Build strategic relationships with nonprofit technology platforms, consultants, and sector influencers to expand market reach and create partnership opportunities You may be a good fit if you have: 3+ years of experience prospecting and closing leads, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach Familiarity working within complex sales cycles, selling to technical and non-technical stakeholders, and securing strategic deals by understanding multifaceted requirements and crafting tailored solutions Success as a strategic business advisor, deeply understanding customer needs and creating innovative solutions that align with their vision and help them succeed Exposure to negotiating complex, customized commercial agreements with multiple stakeholders Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities Interest in or passion for social impact and mission-driven work. You feel strongly about ensuring frontier AI systems are developed safely and ethically Strong candidates may also have: Experience selling to or working with nonprofit organizations, foundations, or government agencies Understanding of nonprofit operations, including budget cycles, grant funding, and procurement processes Familiarity with nonprofit technology ecosystems, including CRMs (Salesforce NPSP, Blackbaud), fundraising platforms, and program management tools Active involvement in the nonprofit community through board service, volunteering, or prior employment Experience navigating procurement frameworks with budget constraints and multiple approval layers Track record of building strategic partnerships with foundations or corporate giving programs Understanding of specific nonprofit verticals (healthcare, education, human services, environment, arts & culture) The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $290,000 — $380,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.