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OCI Cloud Architect
OraclePhiladelphia, United States13 days ago
Full TimeOn-siteMid$118,700 - $194,400 / Year
goawsazuregoogle cloudkubernetesoracle+8

Job Description Oracle Cloud Infrastructure Cloud Architect - Retail and Hospitality Oracle As the provider of the world's most complete, open, and integrated cloud applications and platform services, Oracle is dedicated to helping organizations innovate, transform, and lead in the digital economy. Oracle Cloud Infrastructure (OCI) delivers the industry's most secure, performant, and cost-effective cloud platform for enterprise workloads. Built to run mission-critical applications, OCI provides customers with unmatched performance, security, availability, and flexibility while enabling organizations to accelerate innovation and business transformation. Oracle continues to experience significant growth across cloud infrastructure and platform services as organizations modernize applications, data platforms, and enterprise workloads. OCI's differentiated architecture, multicloud capabilities, and enterprise-grade services position Oracle as a strategic partner for customers navigating their cloud transformation journeys. Position Overview Oracle is seeking a highly accomplished OCI Cloud Architect to join the North America Cloud Engineering organization. This strategic presales role combines deep cloud infrastructure expertise, executive engagement skills, and business acumen to help customers modernize their IT environments and accelerate adoption of Oracle Cloud Infrastructure. The successful candidate will serve as a trusted technical advisor to customers, sales teams, and Oracle leadership while driving strategic opportunities from discovery through technical win and customer adoption. This individual will engage directly with executives, architects, developers, and operations teams to design innovative cloud solutions that solve complex business and technical challenges. As a recognized technical leader, the OCI Cloud Architect will influence customer cloud strategies, support Oracle's largest and most strategic opportunities, and help customers realize the full value of OCI's infrastructure services. Key Responsibilities Partner with sales teams to identify, qualify, and advance strategic OCI opportunities across enterprise and commercial accounts. Build trusted advisor relationships with CIOs, CTOs, Chief Architects, Infrastructure Leaders, Cloud Centers of Excellence, and executive stakeholders. Lead technical discovery sessions to understand customer business objectives, existing environments, modernization strategies, and cloud adoption initiatives. Architect and present innovative OCI solutions that address customer requirements while demonstrating Oracle's technical and business differentiation. Develop executive-level presentations, solution architectures, technical proposals, migration strategies, and business value assessments. Serve as the technical lead for strategic pursuits, coordinating cross-functional Oracle resources to support complex customer engagements. Design enterprise-scale cloud architectures spanning compute, storage, networking, security, containers, databases, AI services, observability, disaster recovery, and multicloud environments. Lead customer workshops, architecture reviews, proof-of-concepts, technical deep dives, and solution validation activities. Help customers evaluate cloud migration strategies, application modernization initiatives, and hybrid or multicloud architectures. Position OCI's unique capabilities, including distributed cloud offerings, sovereign cloud, multicloud partnerships, and enterprise-grade performance and security. Collaborate with Product Management, Engineering, Customer Success, Consulting, and Partner organizations to ensure successful customer outcomes. Provide competitive intelligence, market insights, and customer feedback to influence Oracle's product strategy and go-to-market initiatives. Mentor and guide less experienced solution engineers and architects while promoting technical excellence across the organization. Year One Critical Success Factors Establish credibility as a trusted technical advisor with customers and Oracle sales teams. Develop strong relationships across Cloud Engineering, Sales, Product Management, Customer Success, and Engineering organizations. Demonstrate mastery of OCI services, architectures, competitive positioning, and Oracle's cloud value proposition. Influence and contribute to multiple strategic cloud opportunities resulting in significant bookings and customer adoption. Build executive relationships within key target accounts and become a recognized subject matter expert in cloud infrastructure and modernization. Deliver impactful customer engagements that accelerate pipeline growth, technical wins, and cloud consumption. Create reusable technical assets, reference architectures, best practices, and enablement content that improve organizational effectiveness. Preferred Experience, Characteristics, And Technical Skills The ideal candidate is a customer-focused technical leader with deep expertise in cloud infrastructure, enterprise architecture, and large-scale technology transformation initiatives. This individual combines strong business acumen with the ability to translate complex technical concepts into compelling business outcomes. The successful candidate will have: 10+ years of experience in cloud architecture, solution engineering, technical consulting, enterprise architecture, or related customer-facing technical roles. Proven success supporting complex enterprise technology sales cycles and strategic customer engagements. Deep expertise in public cloud platforms, cloud infrastructure, networking, security, application modernization, and enterprise architecture. Experience designing and implementing large-scale cloud migration and modernization initiatives. Strong understanding of enterprise infrastructure, virtualization, storage, networking, identity management, security, and operations. Experience engaging senior executives including CIOs, CTOs, Chief Architects, Infrastructure Leaders, and business executives. Demonstrated ability to lead large, complex technical pursuits involving multiple stakeholders and cross-functional teams. Strong knowledge of enterprise technology buying cycles and the factors influencing customer decision-making. Exceptional communication, presentation, storytelling, and executive engagement skills. Ability to articulate technical concepts in business terms and align solutions to customer outcomes. Strong collaboration skills and the ability to influence without direct authority. Passion for customer success and a proven ability to build long-term trusted advisor relationships. Preferred Technical Expertise Experience in several of the following areas is highly desirable: Oracle Cloud Infrastructure (OCI) Public cloud platforms (AWS, Microsoft Azure, Google Cloud) Hybrid and Multicloud architectures Cloud networking and security Kubernetes and container platforms Infrastructure as Code and automation Cloud-native application architectures Disaster recovery and business continuity Identity and access management Enterprise application modernization Database and data platform architectures Artificial Intelligence and Generative AI services Observability, monitoring, and operational excellence A Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related field is preferred. An advanced degree is a plus. Does this sound like you? If you are passionate about helping organizations transform their businesses through cloud technologies and thrive in strategic customer-facing environments, we would love to meet you. Join Oracle and help customers innovate, modernize, and succeed with Oracle Cloud Infrastructure. Responsibilities Partner with sales teams to identify, qualify, and advance strategic OCI opportunities across enterprise and commercial accounts. Build trusted advisor relationships with CIOs, CTOs, Chief Architects, Infrastructure Leaders, Cloud Centers of Excellence, and executive stakeholders. Lead technical discovery sessions to understand customer business objectives, existing environments, modernization strategies, and cloud adoption initiatives. Architect and present innovative OCI solutions that address customer requirements while demonstrating Oracle's technical and business differentiation. Develop executive-level presentations, solution architectures, technical proposals, migration strategies, and business value assessments. Serve as the technical lead for strategic pursuits, coordinating cross-functional Oracle resources to support complex customer engagements. Design enterprise-scale cloud architectures spanning compute, storage, networking, security, containers, databases, AI services, observability, disaster recovery, and multicloud environments. Lead customer workshops, architecture reviews, proof-of-concepts, technical deep dives, and solution validation activities. Help customers evaluate cloud migration strategies, application modernization initiatives, and hybrid or multicloud architectures. Position OCI's unique capabilities, including distributed cloud offerings, sovereign cloud, multicloud partnerships, and enterprise-grade performance and security. Collaborate with Product Management, Engineering, Customer Success, Consulting, and Partner organizations to ensure successful customer outcomes. Provide competitive intelligence, market insights, and customer feedback to influence Oracle's product strategy and go-to-market initiatives. Mentor and guide less experienced solution engineers and architects while promoting technical excellence across the organization. Qualifications Disclaimer: Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $118,700 - $194,400 per year. May be eligible for equity. Eligible for commission with an estimated pay mix of 70/30. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: Medical, dental, and vision insurance, including expert medical opinion Short term disability and long term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits 401(k) Savings and Investment Plan with company match Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 11 paid holidays Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. Paid parental leave Adoption assistance Employee Stock Purchase Plan Financial planning and group legal Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. As part of Oracle's onboarding process and consistent with applicable law, US-based employees are required to complete identity verification, which involves the collection and processing of their biometric information. Accommodations to this requirement may be granted following an individualized assessment. About Us Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That's why we're committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Business Analyst-ADM
IBMSan Jose, United States9 days ago
Full TimeOn-siteMid
excel

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities As a seasoned Business Analyst with ADM expertise, you will leverage your strong understanding and working experience with the SDLC to drive business outcomes. You will excel in requirement gathering, analysis, and documentation, utilizing your exceptional communication and analytical skills to articulate complex ideas clearly and persuasively. Your Primary Responsibilities Will Include Requirement Gathering and Analysis: Gather and analyze requirements from stakeholders, facilitating workshops to ensure clear understanding of business needs. You will utilize your impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management: Effectively manage stakeholders and users, ensuring their needs are met and expectations are set. You will liaise between lines of business and the development team, providing clear and concise communication. Process and Use Case Mapping: Analyze business cases and create process and use case maps to guide technical and vendor teams. Your expertise will enable the development of effective solutions that meet business requirements. Solution Guidance: Guide technical and vendor teams in the development of solutions, ensuring alignment with business requirements and stakeholder expectations. Communication and Collaboration: Articulate complex ideas clearly and persuasively, collaborating with stakeholders and teams to drive business outcomes. This role can be performed from anywhere in the United States of America. Required Technical And Professional Expertise SDLC Understanding and Experience: Deep expertise in working with the Software Development Life Cycle (SDLC) is essential, with a strong understanding of its application in driving business outcomes. Requirement Gathering and Analysis Expertise: Experience with requirement gathering, analysis, and documentation, including facilitating workshops and utilizing impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management and Liaison: Experience in effectively managing stakeholders and users, ensuring their needs are met and expectations are set, and liaising between lines of business and the development team. Process and Use Case Mapping Skills: Experience with analyzing business cases and creating process and use case maps to guide technical and vendor teams in developing effective solutions that meet business requirements. Complex Communication: Deep expertise in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. Preferred Technical And Professional Experience Strong Analytical Skills: Deep expertise in analyzing complex business cases, identifying areas for improvement, and developing effective solutions that meet business requirements. Excellent Communication Abilities: Experience in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. SDLC Methodologies: Experience with various SDLC methodologies, leveraging this knowledge to drive business outcomes and ensure effective solution development.

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Business Operations Analyst III
Full TimeOn-siteMid$65,100 - $108,500 / Year

About The Role In this role, you'll collaborate with stakeholders to elicit business requirements. You will also work closely with technology team to drive solution designs that support the long-term organizational vision along with the quality assurance team to ensure thorough testing. Your analytical skills, inquisitive nature, and ability to create detailed documentation among other talents will be leveraged to achieve success. Responsibilities Acting as primary liaison between business stakeholders and engineering for the successful execution, testing, and implementation of system enhancements, including supporting new project initiatives along with maintenance of existing applications. Leverage analytics solutions to provide data-driven recommendations aimed to drive improvements in metrics standardization and overall business performance reporting. Managing change requests, identify supporting requirements and supporting the creation of internal documentation and visuals such as workflows that can be leveraged for internal groups to expand overall system knowledge. Ensuring requirements, design and product results are closely aligned to deliver high quality, innovative products. Analyze, define, and document complex requirements in user story format. Perform analysis on existing systems; identifying options for potential solutions and assess for both technical and business suitability. Work between remote development teams, internal IT, quality assurance and operations to ensure requirements are being met. U.S. National Base Pay Range: $65,100 - $108,500. Geographic differentials may apply in some locations to better reflect local market rates. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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Senior Deposits Business Systems Analyst
Full TimeOn-siteMid$110,000 - $160,000 / Year
expressproject managementpmparchitectureexcelaml+1

Primary Purpose Business Analysis; The application of knowledge, skills and techniques to realize and deliver services needed to satisfy the organization's business goals and objectives. Systems Analysts may serve as change agents who identify the organizational improvements needed, design systems to implement those changes, and train and motivate others to use the systems. The Business System Analyst is the liaison between the business line and technology, The BA will be an advocate for the business to identify and deliver technology and business solutions. The Business System Analyst will be the catalyst for supporting and maintaining the business solutions in production. The good faith expected compensation range for this role is $110,000 to $160,000 based on the role, market, internal equity, and candidate qualifications. For candidates who do not sit within a commutable distance to Suffolk, VA, occasional as-needed travel to Suffolk, VA, is anticipated. Essential Responsibilities Work with stakeholders from all business units and related third parties to define and document business processes and software requirements for business and technology initiatives. Lead cross-functional business process re-engineering teams and continuous improvement efforts. Identify and understand the business problem and the impact of the proposed solution on the organization's operations. Evaluate internal & external customer business needs, contribute to strategic planning of information systems and technology directions. Document project requirements, scope, objectives, and benefit expectations. Evaluate potential software solutions and the system architecture to ensure that they meet business requirements. Contribute to project plans. Develop and facilitate test plans and scripts. Deploy/implement solutions as directed by the thorough use of project management techniques. Liaise with business partners during preliminary installation and testing of new products and services. Maintain detailed documentation regarding all implemented solutions. Implement System Level changes as directed by project implementation guidelines and specifications. Follow Change Management practices to effectively implement system and process changes. Obey all applicable federal laws, rules, and regulations relating to Anti-Money Laundering (AML) including the Bank Secrecy Act (BSA). Minimum Required Skills & Competencies Five years of recent experience working as a business or system analyst. Five years financial services experience or banking service provider experience. Recent experience working with FIS IBS banking core software platforms and related systems. Ability to work independently, analyze data, take and recommend appropriate actions with minimal supervision. Superior analytical, organizational, critical thinking and problem-solving abilities. Ability to think outside the box, show initiative, and be inquisitive. Dependable, self-motivated with a positive attitude. Proficient in detailed research and documentation. Ability to manage and prioritize workload effectively and thrive in a fast-paced work environment. High level of skill with Microsoft Office applications, primarily Outlook, Word and Excel, PowerPoint Excellent presentation and communication skills both written and verbal, with strong interpersonal skills. Desired Skills & Competencies Bachelor's degree in Business or Information Technology. Experience & knowledge of the financial services industry. PMI – PMP & or PBA certification or equivalent experience. Recent experience in Quality Assurance and Project Management. Recent experience working with banking systems such as: FIS/IBS core Recent experience working with ServiceNow Physical Requirements Express or exchange ideas by means of the spoken word via email and verbally. Exert up to 10 pounds of force occasionally, use your arms and legs, and sit most of the time. Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation. Not substantially exposed to adverse environmental conditions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential responsibilities.

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IT Business Sr Analyst
CitiTampa, United States7 days ago
Full TimeOn-siteMid$137,363 - $137,363 / Year
dentalproject managementarchitectureinsurancecompliancecompliance+5

Citibank, N.A. seeks an IT Business Senior Analyst for its Tampa, FL location. DUTIES: Responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. Contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT. Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommend solutions. Support system change processes from requirements through implementation and provide input based on analysis of information. Consult with business clients to determine system functional specifications and provide user and operational support. Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment. Work as a team to achieve business objectives, performing other duties and functions as assigned. Act as SME to senior stakeholders and other team members. Assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations. Adhere to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, and reporting control issues with transparency. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols. REQUIREMENTS: Bachelor's degree, or foreign equivalent, in Computer Science, Computer and Information Technology, or a related field, and five (5) years of experience in the job offered or in a related IT occupation performing system analysis and project management. Five (5) years of experience must include: Performing system analysis and design skills to define the scope and objectives of complex projects to analyze the system, gather enhancement requests, and document enhancements; Using UX design principles to perform user research sessions; Assessing risks and developing mitigation strategies; Engaging in data analysis for reporting and system integration using database management; Utilizing Software Development Methods and Object-Oriented Application Development to evaluate the system's modules, document impact to proposed changes, and monitor development; Applying advanced technical writing to maintain system documentation and communicate release updates; and Leveraging IT architecture, systems administration, and interface design knowledge to address downstream impacts. In the alternative, Employer will accept a Master's degree, or foreign equivalent, and three (3) years of experience. Employer will accept pre- or post- Master's degree experience. 40 hrs./wk. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #26981294. EO Employer. Wage Range: $137,363.00 to $137,363.00 Job Family Group: Technology Job Family: Business Analysis / Client Services Job Family Group: Job Family: Time Type: Full time Primary Location: Tampa Florida United States Primary Location Full Time Salary Range: In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Most Relevant Skills Wholesale Lending Operations Management. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Anticipated Posting Close Date: Oct 29, 2026 Automated Processing and AI We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi. Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details. Illinois residents – AI Notice and Right Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.

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Enterprise Terafina Business Analyst
SouthState BankWinter Haven, United States7 days ago
Full TimeOn-siteMid$87,282 - $139,425 / Year
fiberproject managementpmparchitecturecompliancecompliance+2

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Enterprise Terafina Business Analyst supports strategic Terafina initiatives across digital account opening, onboarding, account maintenance, workflow enhancements, integrations, and enterprise operational improvements. This role leads business analysis activities for high-priority projects by defining business needs, eliciting and documenting requirements, analyzing processes and impacts, supporting solution decisions, and maintaining clear visibility into scope, risks, dependencies, decisions, and outcomes. This position partners with cross-functional business, technology, risk, and vendor teams to ensure strategic Terafina projects are clearly defined and aligned with organizational objectives, regulatory expectations, and platform capabilities. The Business Analyst owns requirements definition, validation, and ongoing business alignment, while intake administration, cross-functional coordination, test management, and strategic roadmap administration are managed separately within the Enterprise Terafina team. The ideal candidate is an analytical, highly organized, and collaborative problem-solver who can translate complex strategic needs into actionable business and functional requirements, facilitate decisions across multiple workstreams, identify impacts and gaps, and drive follow-through from discovery through implementation and post-release validation. Duties & Responsibilities Lead requirements discovery and business analysis for strategic Terafina projects by clarifying business objectives, defining problems and opportunities, identifying impacted capabilities and stakeholders, and establishing measurable outcomes and analysis plans. Elicit, analyze, validate, and document enterprise business, functional, data, integration, workflow, control, and reporting requirements using meetings, workshops, process reviews, and other appropriate analysis techniques. Translate strategic objectives into clear scope, current- and future-state processes, user stories or requirements, acceptance criteria, business rules, traceability, and implementation considerations that guide solution design and delivery. Perform enterprise impact, gap, dependency, and risk analysis across Terafina capabilities, processes, integrations, controls, data, operating procedures, and customer or associate experiences; recommend options and mitigation considerations. Facilitate cross-functional working sessions and decision forums to align enterprise stakeholders on requirements, priorities, assumptions, tradeoffs, solution options, ownership, and next steps for strategic initiatives. Maintain business analysis artifacts and requirements traceability throughout the project lifecycle, ensuring approved changes, decisions, dependencies, issues, and open questions are documented and communicated. Partner with Enterprise Team, project managers, product owners, technology teams, developers, vendors, risk, compliance, and operations to evaluate solution feasibility, support planning, resolve requirement gaps, and keep strategic projects aligned to expected business outcomes. Support testing and implementation readiness by defining acceptance criteria, coordinating business validation and UAT inputs, triaging LOB requirement-related defects, confirming stakeholder signoff, and partnering with Test Manager to ensure delivered outcomes meet approved requirements. Assess change impacts and operational readiness for strategic initiatives, including procedures, controls, training, communications, support models, data or reporting needs, and post-implementation monitoring; coordinate handoffs to accountable owners. Provide concise, audience-appropriate analysis and updates for leadership and project stakeholders, including scope and requirements status, key decisions, risks, dependencies, readiness, expected benefits, outcome measures, and recommendations. It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education Requirements High school diploma or equivalent required Bachelor's degree in Business, Finance, Information Systems, Business Analytics, Project Management, or a related field required, or equivalent banking and business analysis experience Business analysis or project management certification, such as CBAP, CCBA, ECBA, or PMP required Minimum Experience 5+ years of banking, financial services, digital platform, or related business experience required 3+ years of business analysis experience supporting complex, cross-functional, or enterprise strategic projects required Experience eliciting and documenting business and functional requirements, process flows, business rules, user stories, acceptance criteria, impact assessments, and requirements traceability required Experience supporting solution evaluation, testing, UAT, implementation readiness, change impacts, and post-implementation validation preferred Experience working with enterprise business, operations, technology, risk, compliance, data, architecture, project management, and vendor teams preferred Knowledge, Skills, & Abilities Advanced business analysis, requirements elicitation, process modeling, facilitation, and requirements management skills Strong analytical thinking, problem-solving, root-cause analysis, option assessment, and decision-support capabilities Ability to connect strategic objectives to business capabilities, processes, requirements, risks, and measurable outcomes Strong verbal, written, presentation, workshop facilitation, and executive communication skills Ability to influence cross-functional stakeholders, resolve ambiguity, and drive decisions without direct authority Knowledge of banking account origination, onboarding, servicing, workflow, integration, data, risk, and control concepts Proficiency with business analysis, requirements, process mapping, collaboration, testing, and project tracking tools Physical Demands and Work Environment Physical Demands Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to sit, walk, and/or stand for extended periods of time Ability to bend and reach Work Environment Office: If the position reports to a physical Company location, the setting will be a typical office environment. Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment. In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $87,282.00 - $139,425.00 , actual offers to be determined based on applicant's skills, experience and education. While the anticipated deadline for the job posting is 11-28-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.

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Business Systems Analyst
Full TimeOn-siteMid$86,600 - $181,800 / Year
compliancecompliancelogisticserp

Job Title: Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity Do you enjoy learning how organizations operate, identifying opportunities for improvement, and helping align business needs with system capabilities? We're looking for an analytical professional to join our team supporting enterprise systems used by our federal government customer. In this role, you'll help connect business needs with system capabilities while ensuring critical applications continue to evolve alongside mission requirements. Our team supports a portfolio of business applications that enable critical financial, acquisition, and logistics operations. We work closely with stakeholders to understand business challenges, evaluate solution options, implement new capabilities, and continuously improve how our systems support mission execution. Our work helps improve operational efficiency, strengthen accountability and auditability, support compliance requirements, and increase automation across critical business processes. This role offers a unique opportunity to develop expertise in both business operations and enterprise technology. You'll analyze processes, define requirements, evaluate system functionality, support solution implementation, and help users successfully adopt new capabilities. Success in this role comes from curiosity, analytical thinking, and a willingness to learn how business processes, policies, and technology work together to support mission outcomes. As you grow in the role, you'll develop a deep understanding of the business domains we support and the systems that enable them, becoming a key contributor to future enhancements and modernization efforts. If you enjoy solving problems, taking ownership of meaningful challenges, and helping organizations make better use of technology, you'll have the opportunity to make a visible impact while building a rewarding career. Responsibilities Translate operational needs into system capabilities that enhance efficiency, accountability, and mission effectiveness. Analyze, design, configure, and enhance enterprise business systems supporting financial, acquisition, and logistics operations. Develop and validate solutions through requirements analysis, functional design, system configuration, testing, and troubleshooting activities. Design reports, interfaces, and other capabilities that improve automation, streamline business processes, and help users work more effectively. Develop deep knowledge of business processes and system functionality to help guide solution decisions, identify improvement opportunities, and support continuous improvement. Create documentation, training materials, and knowledge-sharing resources that enable successful adoption of new capabilities. Requirements U.S. Citizen with an active Top Secret or TS/SCI clearance. Bachelor's degree in a related discipline and 5+ years of experience supporting, implementing, or modernizing enterprise IT systems. Additional direct relevant experience may substitute for the degree requirement. Experience analyzing business processes and translating business needs into functional requirements, system capabilities, and solution designs. Experience supporting enterprise system enhancements, implementations, and upgrades, including solution validation and testing activities. Strong analytical, problem-solving, and communication skills, with the ability to work independently and quickly develop expertise in new business processes and system capabilities. Ability to work onsite within a secure customer environment. Desired Experience supporting federal government business operations, including financial management, acquisitions, and logistics. Experience with Commercial-Off-The-Shelf (COTS) business applications or Enterprise Resource Planning (ERP) systems. Experience with CGI Momentum, CGI Sunflower, or similar enterprise business systems. What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The Proposed Salary Range For This Position Is $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

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Technical Business Analyst
LoggerheadTampa, United States12 days ago
Full TimeOn-siteMid
figmaazuredevopsdatadogpower birest+11

About Loggerhead Risk Management LLC Loggerhead is a property and casualty insurer that specializes in providing coverage that meets the unique needs of Florida homeowners. We're a team of insurance professionals with customer service as our core value, and we understand the importance of providing attentive service to our policyholders. Loggerhead is powered by modern technology, guided by people who share a commitment to trust, empathy, always doing what's right, flexibility, and teamwork. Role Overview Loggerhead's IT team is seeking a Technical Business Analyst to bridge business needs, customer experience, and technical delivery. This role partners with business stakeholders, product owners, UX/UI designers, solution engineers, developers, quality assurance teams, and external vendors to define effective technology solutions. The ideal candidate can lead to functional requirements analysis across user interfaces, workflows, business rules, data, systems, and integrations while also interpreting API specifications and documenting the requirements used to design new or updated APIs. What Success Looks Like Success in this role requires strong functional analysis, technical aptitude, user-centered thinking, precise documentation, sound judgment, and clear communication. The Technical Business Analyst must be comfortable moving between customer and business needs, UI/UX workflows, and detailed system and integration requirements while identifying gaps, dependencies, and opportunities for improvement. Key Responsibilities Business and Functional Analysis: Elicit, analyze, validate, and document business, functional, nonfunctional, data, UI/UX, system, and integration requirements. Translate business goals, customer needs, workflows, and data needs into clear requirements, user stories, use cases, acceptance criteria, process maps, data maps, and other delivery artifacts. Facilitate discovery sessions, stakeholder interviews, workflow reviews, and solution-design discussions to understand current-state challenges and define future-state experiences. Document business rules, system behavior, screen requirements, field definitions, validations, user interactions, permissions, notifications, and exception scenarios. Ensure requirements are complete, approved, traceable, testable, and maintained throughout the project lifecycle. Identify requirement gaps, assumptions, dependencies, risks, and conflicting stakeholder needs, and drive timely resolution. UI/UX and Customer Experience: Partner with business stakeholders, designers, developers, and QA teams to define intuitive, accessible, and consistent user experiences. Create or contribute to user flows, journey maps, wireframes, screen annotations, prototypes, and functional specifications for customer-facing and internal applications. Evaluate proposed designs against business objectives, user needs, functional requirements, usability principles, accessibility expectations, and technical constraints. Define interface behavior for navigation, data entry, validation, messaging, errors, responsive layouts, and alternate user paths. Participate in design reviews and usability feedback sessions, document decisions, and ensure approved experiences are accurately translated into development requirements. API and Integration Analysis: Review and interpret REST API specifications, including endpoints, HTTP methods, request and response payloads, authentication, headers, status codes, validation rules, error handling, and data definitions. Document the business and technical requirements used by solution engineers and developers to design new or updated APIs. Create source-to-target data mappings, field-level definitions, transformation rules, required and optional field requirements, business rules, and integration acceptance criteria. Partner with developers and solution engineers to define API contracts and confirm that proposed specifications support the intended business process, user experience, and system behavior. Identify gaps, inconsistencies, and dependencies in existing API documentation and coordinate decisions with business stakeholders, technical teams, and vendors. Use Swagger/OpenAPI documentation and Postman to evaluate integrations, build requests, inspect payloads and responses, and validate expected API behavior. Product and Delivery Support: Develop strong product, platform, customer journey, and system knowledge to support solution design and continuous improvement. Support Agile ceremonies, backlog refinement, release planning, and the creation of epics, features, user stories, tasks, and acceptance criteria. Partner with product, design, development, and quality assurance teams to clarify requirements and support delivery throughout the software development lifecycle. Testing and Validation: Define functional, usability, integration, negative, regression, and end-to-end test scenarios based on documented requirements. Support user acceptance testing by validating workflows, screen behavior, business rules, data, permissions, messaging, usability, and expected outcomes. Support API testing by validating authentication, headers, payloads, responses, status codes, error conditions, data transformations, and downstream outcomes. Document defects and requirement variances, support root-cause analysis, and confirm that delivered solutions meet approved functional, user experience, and technical requirements. Documentation, Training, and Collaboration: Create and maintain business requirements documents, functional specifications, process flows, workflow diagrams, data dictionaries, integration documentation, decision logs, and user guidance. Facilitate cross-functional discussions, communicate technical concepts clearly to business audiences, and ensure business and user context is accurately conveyed to technical teams. Create and deliver training materials when needed to support successful adoption of new systems, integrations, and processes. Use tools such as Azure DevOps, GitHub, Asana, Visio, Power BI, Microsoft 365, Postman, and Swagger/OpenAPI to manage requirements, collaboration, analysis, and delivery. Take on additional responsibilities as needed to support team and business priorities. Required Qualifications Five or more years of experience as a Business Analyst, Systems Analyst, Technical Business Analyst, or similar role supporting software development, user-facing applications, and systems integration. Demonstrated experience eliciting and documenting business, functional, nonfunctional, UI/UX, data, system, and integration requirements. Experience translating business processes and user needs into user stories, use cases, process flows, wireframes, functional specifications, business rules, and testable acceptance criteria. Experience partnering with product owners, designers, developers, and QA teams to define and deliver customer-facing or internal user experiences. Working knowledge of user-centered design, usability, accessibility, responsive design, and common interface patterns. Demonstrated experience interpreting REST API specifications and translating integration needs into detailed requirements used by development teams to design new or updated APIs. Experience documenting API endpoints, request and response payloads, field definitions, source-to-target mappings, authentication, validation rules, error responses, business rules, and acceptance criteria. Working knowledge of JSON, RESTful services, HTTP methods, status codes, API authentication methods, and integration patterns. Hands-on experience using Postman and Swagger/OpenAPI documentation to understand, validate, and document API behavior. Proven ability to analyze and communicate complex business processes, customer journeys, system behavior, and technical requirements. Strong understanding of Agile delivery, product development, testing practices, and the software development lifecycle. Ability to facilitate cross-functional discussions, resolve ambiguities, and drive alignment among business stakeholders, vendors, designers, and technical teams. Excellent verbal and written communication skills, with the ability to explain technical concepts to business audiences and preserve business and user context for technical teams. Strong organizational skills and the ability to manage multiple initiatives in a fast-paced environment with evolving priorities and requirements. Experience working with cloud-based applications, integrations, and delivery teams. Preferred Qualifications Experience in the Property and Casualty insurance industry, including policy, billing, claims, quoting, or CRM platforms. Experience with XML, OAuth, webhooks, event-driven integrations, or other common integration technologies and patterns. Experience writing or interpreting relational and non-relational queries and using data analysis to validate requirements and outcomes. Experience with observability or troubleshooting tools such as Datadog. Experience with prototyping or design collaboration tools such as Figma or similar platforms. Experience creating reports, spreadsheets, dashboards, and executive-ready analysis. Strong stakeholder management skills and a customer-focused mindset. Education & Certifications Bachelor's degree in business, information technology, computer science, or a related field, or an equivalent combination of education and professional experience. Business analysis, Agile, product management, or project management certification is preferred. Working Conditions This is a hybrid position that requires a minimum of two days per week at our corporate headquarters. Flexible hours and occasional weekend availability may be required. Candidates must be legally authorized to work permanently in the United States without current or future sponsorship. ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. Job Type: Full-time Benefits 401(k) Dental insurance Health insurance STD/LTD Life Insurance Paid time off Vision insurance Referral Program Tuition Reimbursement

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Sr Business Systems Analyst
HTC Global ServicesCharlotte, United States12 days ago
Full TimeOn-siteMid
jiradentalarchitectureinsurance

Job Description Job Title: Senior Business Systems Analyst Position Overview Work at the intersection of business needs and technology by analyzing information requirements, designing effective system solutions, and identifying opportunities to improve business processes. This role offers the opportunity to collaborate with client teams, translate business requirements into application requirements, contribute to project planning and IT resource prioritization, and support the ongoing operation and development of business systems. The ideal candidate brings extensive Business Analyst experience, works effectively with minimal supervision, and can guide lower-level professionals while ensuring system solutions align with business needs and the organization's information systems architecture. What You'll Do / Key Responsibilities Identify and analyze business needs, gather requirements, and define project scope and objectives. Recommend solutions and business process improvements that can be achieved through new technology or alternative uses of existing technology. Translate business requirements into application requirements and collaborate with team members to support successful application execution. Engage client teams, explain moderately complex initiatives clearly, and address client hesitations or concerns. Estimate costs for various system solutions and prepare project plans to support project prioritization and IT resource allocation decisions. Prepare and maintain technical documentation to guide system users and support ongoing system operation, maintenance, and development. Coach and review the work of lower-level professionals. Required Qualifications Bachelor's degree required. 10+ years of experience in a Business Analyst capacity required. Preferred Qualifications Prior experience working with financial applications or financial domains. Experience working with JIRA and Microsoft Visio. Proficiency in the Microsoft Office suite. Strong oral and written communication skills. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #Hiring #SeniorBusinessSystemsAnalyst #SeniorBusinessAnalyst #BusinessSystemsAnalyst #ITBusinessAnalyst #BusinessAnalysis #RequirementsGathering #BusinessProcessImprovement #SystemsAnalysis #JIRA #MicrosoftVisio #FinancialApplications #ITJobs

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Business Systems Analyst (App Development)
Full TimeOn-siteMid
agileproject managementms projectrisk managementcompliancecompliance+1

Purpose of Position The Business Systems Analyst is responsible for defining needs and opportunities and recommends solutions that deliver value to the organization. Collaborates with business and technical teams to define and document product and project requirements. Translates high level business requirements into functional and technical specifications and manages changes to such specifications. Develops and manages the project test plan based on project requirements. Essential Functions Analyzes problems and opportunities effectively and identifies recommended changes that deliver the most value. Collaborates with key stakeholders to understand the impact of those changes and create business case. Facilitates team collaboration with business and technical partners to understand current state processes, identifies challenges and opportunities, establishes target state processes and determines project requirements and approach. Builds or assists in building test plan based on defined requirements and use cases to ensure project outcome is meeting the project objectives. Assists with User Acceptance Test (UAT) efforts and validation. Own portfolio reporting, dashboards, metrics, and executive summaries across the development teams. Coordinate strategic planning, roadmap tracking, intake management, and follow-up on leadership action items. Lead business process analysis and continuous improvement efforts, including workflow automation and ServiceNow-related initiatives. Track governance, compliance, accessibility, audit, and AI governance activities to ensure visibility and accountability across the portfolio. Performs other duties as assigned. Required Qualifications Bachelor degree in one (1) of the following areas: computer technology, business management, management information or computer systems, or related field, three (3) years of experience with managing the requirements of lifecycle, assessing project requirements, managing test plans, and developing technical solutions, or seven (7) years of any combination of education, experience and training. Preferred Qualifications Certification in Business Analysis. Three (3) or more years as Business Analyst or related work experience. Experience with Agile and other Project Management methodologies. Experience with creating statements of work, vendor evaluation, and managing contractor resources. Experience using Project Management tools such as MS Project, ServiceNow, and SharePoint. Knowledge, Skills & Abilities Professional ability to define and solve problems to ensure the underlying root cause is understood by all stakeholders and that solution options address that root cause. Ability to communicate complex concepts and models using understandable visual representations. Professional facilitation and presentation skills for all types of engagements. Professional analytical, conceptual, and visual thinking skills. Excellent organizational skills. Excellent problem-solving and risk management skills. Excellent interpersonal and customer relationship skills. Excellent listening and writing skills, good executive presence, verbally articulate. Values communication in all directions: up, out and down. Excellent conflict resolution skills facilitating timely decisions when needed. Lead by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment. Ability to quickly absorb new and different types of information and modify and adapt existing knowledge to work effectively in rapidly changing and evolving environments. Work Schedule Monday through Friday; 8:00am through 5:00pm. Benefits Information Position is benefit eligible: Yes We are proud to offer a comprehensive benefits package to our employees at the University. https://www.uta.edu/hr/employee-benefits

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Business Systems Analyst (Library Services)
Full TimeOn-siteJunior$65,224 - $82,466 / Year
agilejiradental

Job Description Ingram Content Group (ICG) is hiring for a Business Systems Analyst ( Library Services ) to contribute to our team in LaVergne, TN just outside Nashville. In this role, you will collaborate with stakeholders and IT to breakdown business processes into solutions that are scalable and flexible to support Ingram Library Services' changing needs. You'll use agile practices to document and communicate change management. Part of your responsibility will be to manage projects and IT changes to ensure strategic alignment, successful completion, and on-going success. You will be expected to develop a deep understanding of current systems and processes. As the Business Systems Analyst, you'll create detailed technical specifications for bug fixes, application enhancements, and new application features. You'll also participate in defining functional requirements via interaction with various areas of the business. In addition, you will act as the internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: Bachelor's degree in Business, Computing, Digital Media or related field OR directly related year for year experience 1 year of experience in business analysis, applications Preferred Skills: Experience working with JIRA, Zendesk or related software systems Key Responsibilities: Collaborate across teams to create shared understanding of the problem to be solved Assists in translating business requirements into technical requirements, including scope definition, detail, and process flows Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings Assists in QA testing as needed, ensuring that the business requirements defined in the analysis phase are met by the new or changed process or system. Acts as first level of support for questions surrounding performance, business logic and data related to ipage and Ingram supported order formats Monitor performance and report on success Hiring Salary Range: $65,224 - $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

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Senior Technical Business Analyst - Microsoft Dynamics 365
Full TimeOn-siteMid$120,500 - $231,000 / Year
gorestagiletriagedentalarchitecture+7

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Job Description What you'll be doing... As a Microsoft Dynamics Technical / Business Analyst, you will serve as a vital bridge between business leaders, frontline sales organizations, partner ecosystems, and IT/engineering implementation teams. You will lead engagements to capture, document, and translate complex business needs into clear, structured technical requirements for our enterprise Dynamics 365 Sales (Commercial & Government) implementation. In addition to traditional BA responsibilities (requirements gathering, process modeling, UAT planning, and post go-live support), this role has a strong technical and innovative focus. Following system go-live, you will leverage low-code/no-code Microsoft Power Platform and AI tools (such as Microsoft Copilot, Power Automate, and Dataverse) to rapidly build and prototype business solutions before handing them off to core IT for formal governance and deployment. You will be responsible for the following but not limited to: Business Requirements & Solution Design Leading strategic requirements sessions with sales, sales ops, and channel partner stakeholders to translate business needs into detailed business requirements, user stories, mapping documents, and acceptance criteria. Conducting requirements interviews, gap analyses, and process mapping across core CRM functions (Lead Management, Opportunity Funnel, Account Hierarchy/DUNS, and Partner Relationship Management). Certifying Solution Designs and ensure platform customizations remain aligned with out-of-the-box (OOTB) best practices. Dynamics 365 Implementation Lifecycle Leading end-to-end delivery activities from requirements through sprint builds, Data Validation Testing (DVT), User Acceptance Testing (UAT), production deployment, and post-go-live hypercare. Developing comprehensive UAT plans, write/review test scripts, coordinate UAT execution across business teams, and manage defect resolution with vendor/partner engineering teams (e.g., Microsoft FastTrack, Infosys). Facilitating pre- and post-go-live readiness, cutover support, and legacy platform sunsetting activities. Post Go-Live AI & Low-Code Solution Building Utilizing Microsoft Power Platform (Power Automate, Power Apps) and embedded AI tools (Microsoft Copilot, AI Builders) post go-live to prototype, build, and deploy light-touch business automation solutions. Validating and refine custom AI prompts, automated workflows, and seller productivity tools, establishing a structured handoff process to IT for long-term platform maintenance. Cross-Functional & Partner Ecosystem Alignment Working closely with technical leads, enterprise architecture, and program managers to maintain operational alignment across cross-instance data models (e.g., Commercial vs. Government instances). Coordinating end-user support, troubleshoot operational issues, and provide guidance across junior analysts and operations teams. What We're Looking For... You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience as a Technical Business Analyst / Solution Provider in enterprise CRM environments. Experience with Microsoft Dynamics 365 Sales (Dataverse, model-driven apps, security roles, forms/views, and custom entity design). Experience in writing technical/business requirements, mapping specifications, user stories, and managing backlog refinement. Experience leading complex, end-to-end CRM implementations across multi-sprint software development lifecycles (SDLC/Agile). Willingness to travel (25% or less). Even better if you have one or more of the following.. Microsoft Dynamics 365 Functional Consultant Certifications (e.g., MB-210, PL-200, or PL-900). Experience with UAT planning, test script creation, defect triage, and cutover/post go-live support. Direct experience with Microsoft Power Platform (Power Automate, Power Apps) and Microsoft Copilot / AI features embedded in D365 Sales. Expertise in prototyping low-code/no-code solutions and transferring operational builds to IT engineering teams. Experience with complex data migrations, data validation testing (DVT), and third-party/legacy integration patterns (DMF, OData, REST APIs). Background in telecom, enterprise B2B sales operations, or partner relationship management (PRM) workflows. Self-directed with the ability to solve complex, ambiguous problems and manage tight release deadlines in a fast-paced environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00.

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