About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the Role: Vercel is looking for a Customer Support Engineer to assist our customers with technical problems and questions when using Vercel products and services. Customer Support Engineer responsibilities include resolving customer concerns, creating and improving internal tooling, and engineering solutions to help Vercel customers get the most out of the platform. To be successful in this role, you must be an excellent communicator who's able to earn our customers' trust and understand technical problems quickly. You will also ideally have a background in frontend development, enjoy technical writing, and have a passion for digging deep to find and resolve root causes. In addition to this, you will be comfortable with evening, weekend, and on-call work based on a rota system. Ultimately, you will help establish our reputation as a company that is exceptional at helping its customers meet their goals throughout all parts of the customer journey while engineering solutions to constantly improve the customer experience. What You Will Do: Handle cases for all Vercel customers. Handle customer issues outside of regular case channels. Work with the community to provide advice and assistance. Develop and improve internal tools alongside engineering. Complete engineering work on a regular basis. Specialize in a specific product area and owning that within the team. Improve internal documentation, processes, and policies. Assist Customer Success Managers with Enterprise requests. About You: Frontend development experience, ideally with React and Next.js. A firm understanding of cloud technologies and serverless computing. A desire to engineer solutions for problems to resolve root causes. Exceptional communication skills, both written and oral. Comfortable working with a fully remote, globally distributed team. Availability to work within a weekend and on-call rota. A passion to deliver a customer experience second to none. Bonus if You: Have experience working with backend development, especially Node.js. Are open to a higher-compensated Saturday-Tuesday schedule Have experience with CDNs and setting up cloud infrastructure. Work with monorepos or custom CI/CD pipelines. Understand DNS well and can explain this clearly to others. Are experienced with incident management and procedural communication. Use your experience to mentor other members of the team. Benefits & Perks: Competitive compensation and stock options. Inclusive Healthcare Package (US only). Flexible working style - 100% remote, with teammates located throughout the globe. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Unlimited PTO - 4 weeks recommended per year. Take time when you need it. Generous Gear Credit. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
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Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma Product Managers are highly collaborative and take ownership of their work, pushing their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Across all product areas, successful Figma PMs thrive on solving hard problems, considering every detail, and achieving ambitious goals. If this sounds like you, come join us! We are looking for a PM to drive the Figma Pattern Library (FPL), our internal design system, and to enable our internal teams on cutting edge prototyping and product development workflows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Define and drive the product vision, strategy, and roadmap for your area in alignment with company goals and user needs Lead the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution Prioritize opportunities based on user insights, data, and business objectives, adapting quickly to evolving needs and signals Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth Apply emerging technologies (e.g. LLMs) where they can meaningfully improve user experience and outcomes We'd love to hear from you if you have: Led significant strategic initiatives across highly complex, ambiguous, and scaled products 3+ years as a full-time Product Manager, with additional background in software development (design or engineering) Shipped high-quality software that improved user efficiency and delivered measurable business results Conducted customer research to deeply understand user needs and uncover actionable insights While it's not required, it's an added plus if you also have: Worked on product redesigns, information architecture, or content hierarchy Built products within multi-product environments Expertise in design tooling or a background as a Designer Shipped products across mobile and desktop platforms At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights. You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions. You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you'll do at Figma: Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding We'd love to hear from you if you have: Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details Build and shippped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed While it's not required, it's an added plus if you also have: Hold an academic background in design, interaction design, or human-computer interaction Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products Demonstrate familiarity with Figma's products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you'll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You'll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We're looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you'll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if you have: 2+ years' experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.
Senior Software Engineer - Distributed Systems (ODP Governance)
Senior Software Engineer - Distributed Systems (ODP Governance) ODP Governance is a cross platform team working in the biggest Datadog products (Metrics, Logs, APM) with the mission of giving customers governance tools to control costs and data hygiene of their telemetry. Our team builds cost controls and governance tools that help Datadog's enterprise customers manage data ingestion, reduce unwanted data, and prioritize the telemetry that delivers the most value. Our scope spans multiple Datadog products, including Metrics, Events, Logs, and APM. As a backend engineering team, we partner with these product teams to address recurring customer challenges that create operational friction, increase costs, and contribute to churn. We also identify opportunities to extend successful capabilities across products—for example, adapting a control developed for Logs to support APM. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Build performant high scale distributed systems to handle the load of Datadog's biggest products Build relationships across teams and independently seek out the information needed to move work forward. Become productive in unfamiliar systems and navigate ambiguity. Anticipate technical dependencies and integration challenges early. Recognize when a solution could benefit another product and take the initiative to explore it. Connect engineering decisions to customer value, cost efficiency, and usability. Who You Are: You have 6+ years of experience You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) Distributed systems engineer with experience building high performance large scale systems. Excellent communication skills (English). High proactivity and cross-team collaboration experience You're excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output Bonus: You're motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Remote About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
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As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog's business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You'll Do: Develop in-depth knowledge of Datadog's licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers' needs while adhering to Datadog's selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: Experienced in 4+ years of Deal Desk experience Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company Knowledgeable of revenue recognition principles Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong in your attention to detail and communication skills Able to work independently and multi-task in fast paced, high pressure environment Data-driven with strong quantitative skills Analytical with the ability to approach a problem from multiple perspectives Bonus Points: Experience with Salesforce and CPQ Advance level with MS Excel or similar. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth : Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Pet adoption assistance and insurance program Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. RECRUITER TAG GOES HERE About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Hire, oversee, and train a team of Sales Development Representatives (SDR) Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals Provide growth opportunities for SDRs to develop into full-cycle sales representatives Develop and maintain accurate team forecasts for the senior leadership team Who You Are: Experienced in hi-tech direct sales Motivated by helping people grow Familiar with SaaS/Cloud and Salesforce Proven in your written and verbal communication Passionate about coaching, mentorship, and team management Able to work cross-functionally, leveraging your organizational and time management expertise Fluent in Spanish Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: High income earning opportunities based on performance Opportunity for Presidents Club New hire stock equity (RSU) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intra-departmental mentor and buddy program for in-house networking An inclusive company culture, opportunity to join our Community Guilds Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
The Reference Tables Access team owns the UI, MCP, APIs, and control plane that customers use to bring external data into Datadog. Reference Tables lets them use their own reference data to enrich and filter observability data without leaving the platform. The team also owns the table identity, metadata, permissions, quotas, validation, and lifecycle services behind these experiences. Beyond the current product, the team is developing a consistent tabular abstraction that product teams can use without needing to manage the details of the underlying storage systems. This abstraction supports use cases from log enrichment and security to emerging analytical workflows built on Datadog's internal Data Lake (ADP Lakehouse). We're looking for a hands-on technical leader to guide the team's roadmap and develop these capabilities into a reliable platform. This role will shape how Datadog teams manage and build product experiences on top of tabular data. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You'll Do: Lead a team of engineers, ensuring effective project execution. Partner with product managers and staff engineers to define and drive the team's technical direction. Collaborate with cross-functional leaders to shape the team's roadmap and contribute to the broader organization's technical direction. Establish and uphold engineering best practices, ensuring consistency and quality. Mentor and coach engineers, supporting their career growth and development. Foster an inclusive and collaborative team culture. Who You Are: Technically adept, with a strong foundation in large-scale distributed systems and/or customer-facing platform development. You can dive deep into technical details in code and designs when needed. A problem solver at heart, eager to take on complex technical challenges with confidence and experience. An engineering leader, skilled in prioritization, escalation, and clear communication, helping teams make progress through ambiguity. Experienced with mission-critical systems and high-stakes operations, including supporting infrastructure that demands high reliability and rapid incident response through a 24x7 on-call rotation. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Access to Inclusion Talks, our Internal panel discussions Free, global mental health benefits for employees and dependents age 6+ Competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
About the role Datadog employs roughly 8,100 people across 35 countries through global subsidiaries, all under a Nevada parent. Some are operating companies. Others came to us through acquisitions. We open in new markets often enough that the structure is always moving, and we manage it in Diligent Entities. This role owns it. The work is entity formation and maintenance in many jurisdictions, corporate records and statutory filings, and daily coordination with the Finance, Tax and People teams. You will deal directly with government agencies, registries, registered agents and local counsel around the world. You will also be the person the rest of the company asks whenever a question touches our corporate structure. The role sits in Legal Operations, and you will report to our Senior Director, Legal Operations, who has supported entity management operations in the past. Our Associate General Counsel, Corporate & Securities owns the work product and sets the standards for entity management and for our securities filings. Legal Operations runs the function; Corporate & Securities owns the substance. The placement also gives you breadth. Legal Operations covers legal technology and systems, process design, outside counsel and spend operations, restricted party and sanctions screening, product legal support, and the department's AI work. We expect to cross-train you across those areas over time, and to cross-train colleagues into entity work. Entity management will remain the substantial majority of this job. On AI in particular, Legal Operations is where most of that work happens for the legal department. We look at how our current tools could be used better, we assess new ones, and we look for ways to extend AI into systems that were never built with it in mind. If you look at a manual process and wonder whether software should be doing it, there is room here for that. On the securities side of the role You will also handle Section 16 filings (Forms 3, 4 and 5), Forms 144 and Rule 10b5-1 plan administration, supervised by our Associate General Counsel, Corporate & Securities, who trains the team on it. Prior public company reporting experience is welcome but not required. We have trained people into this work before and it went well. What we need is someone who wants to learn it and who will hold the deadlines once trained. What you will do Global entity management: the core of the role Entity lifecycle. Manage formations, foreign qualifications, branch registrations, conversions, mergers, dissolutions, liquidations and deregistrations for our US and international entities, working with outside service providers and local counsel in each jurisdiction. Good standing. Keep every entity in good standing wherever it operates. That covers annual reports and returns, statutory filings and business licenses. It also covers records for registered agents and agents for service of process, and the local compliance requirements that differ by country. Government agencies and registries. Deal directly with company registries, tax authorities, chambers of commerce and other government bodies on filings, registrations, certificates and inquiries, some of which need regular follow-up. Compliance calendar. Own the global entity compliance calendar. Know what is due, where and when, and flag it early rather than relying on a service provider's reminder. Directors, officers and authority. Track director and officer appointments and resignations, maintain signature and delegation of authority records, and prepare powers of attorney, incumbency certificates and secretary's certificates. Keep internal systems current and make sure the people who need to know about a change in signing authority are told. Portfolio rationalization. Review the legacy and dormant entities we hold, including those that came in through acquisitions. Form a view on which should be maintained, consolidated or wound down, then carry out the plan. Corporate records and governance Corporate records. Maintain minute books, statutory registers, organizational charts and entity records worldwide, in physical and electronic form, so the portfolio stays audit-ready. Governance documents. Draft board and stockholder resolutions, written consents, minutes for subsidiary matters, and organizational documents such as articles, bylaws and operating agreements, in support of routine governance matters and corporate transactions, for attorney review. Document requests. Turn around internal and external requests for certificates of good standing, certified copies, apostilles and legalizations. These usually block something, so speed matters. KYC and due diligence support Incoming requests. Respond to and manage Know Your Customer (KYC), Ultimate Beneficial Ownership (UBO) and related diligence requests from banks, financial partners, customers and other stakeholders. Supporting documentation. Compile and maintain the entity ownership, formation and governance documentation those requests rely on. Working with Finance, Tax and People Entity decisions are rarely made by Legal alone, so a large share of this role is coordination. Tax. Support tax-driven entity changes, restructurings and intercompany arrangements, and provide the corporate approvals, resolutions and records they require. Finance and Treasury. Support statutory audits, bank account openings and closures, and signatory changes. Supply the entity data behind financial reporting and audit requests. People. Work with the People team when we open in a new country. That covers employer registrations, local entity setup and the corporate steps that have to happen before anyone can be hired or paid. Across the company. Be the reliable answer when Procurement, Sales, Real Estate or anyone else needs to know which entity to use, or how Datadog is structured. Systems, data and process Diligent Entities. Own Diligent Entities as our system of record, covering data integrity, configuration and reporting. You will be the internal expert who trains others on it. Data quality. Run periodic audits of entity records, fix records where the data has drifted, and get the register to a point where it can be trusted without a manual check. Process. Build and maintain the trackers, workflows and standard operating procedures the function runs on, and document them well enough that someone else can pick them up. Automation and AI. Work with the wider Legal Operations team to automate the repetitive parts of entity work, and help assess where AI tools earn their place, both here and elsewhere in the department. Entity management is full of high-volume, rules-based work, which makes it a good place to test them. No prior AI experience is needed. Curiosity and judgment about where AI does and does not belong matter more. Securities support Supporting work, learnable on the job, performed for and supervised by our Associate General Counsel, Corporate & Securities. Section 16. Prepare, file and track Forms 3, 4 and 5 for our Section 16 officers and directors, and maintain the supporting ownership records. Forms 144 and 10b5-1. Prepare and file Forms 144 and administer the mechanics of Rule 10b5-1 plan adoptions, modifications and terminations. Entity data for reporting. Supply the entity information behind our periodic SEC filings, including the subsidiary list filed with the Form 10-K. Board support. Support board and committee matters as needed. Board and committee administration sits with our Corporate & Securities group. Your team and the wider function Your direct report. Manage, develop and set priorities for one Corporate Paralegal, and bring them along on the entity work as you standardize it. Shared services. Legal Operations runs as a shared services team. You will be cross-trained across other Legal Operations workstreams, and colleagues will be cross-trained into entity work, so the team can cover for each other and hold consistent standards. Who you are What we need Seven or more years of hands-on entity management experience, with substantial time on a multi-jurisdictional portfolio, whether in-house at a multinational, at a law firm or at a corporate services provider. Practical experience with entity formation and ongoing maintenance in multiple countries, including foreign qualification, good standing, annual filings, registered agents and local statutory requirements. Direct experience dealing with government agencies, company registries and regulators on corporate filings. You have chased a registry, fixed a rejected filing, and learned how long these things take. A track record of working with internal partners outside Legal, such as Finance, Tax and People, where the work only lands if the coordination is good. Proficiency with an entity management platform. We use Diligent Entities. If you have used a comparable system and will become an expert in ours, that works too. Strong document and spreadsheet skills. Legal and Finance work in Word and Excel, and Excel in particular carries a lot of the tracking and reporting in this role. The rest of the company runs on Google Workspace, so you will use both. Drafting skills for corporate governance documents such as resolutions, consents, certificates and minutes. Comfort with the local mechanics of an international portfolio, such as nominee and minority shareholder arrangements, local director requirements and statutory filings that vary by jurisdiction. Organization and attention to detail, and the capacity to hold a high volume of deadlines at once. Judgment about what you handle, what you flag and what you escalate, and the confidence to escalate early. Experience managing or mentoring a junior colleague. Willingness to learn the securities reporting side of the role and to hold those deadlines once trained. Willingness to be cross-trained more broadly across Legal Operations. Strong written and verbal communication, and the ability to work with outside counsel, registered agents and service providers in many countries and time zones. A bachelor's degree, an associate degree or a paralegal certificate from an ABA-approved program. If you have none of these, we will consider equivalent relevant experience. Nice to have Exposure to Section 16, Forms 144, Rule 10b5-1 administration or public company reporting. Implementing or migrating an entity management system, or materially improving the data quality of an existing one. Rationalizing a legacy entity portfolio by consolidating or winding down dormant companies, including entities acquired through M&A. Evaluating, piloting or rolling out legal technology or AI tools. Supporting restricted party or sanctions screening. Work at a multinational technology or SaaS company, or supporting one from a firm or service provider. A notary public commission in New York, or willingness to obtain one. Certification from NALA, the National Association of Legal Assistants (Certified Paralegal or Advanced Certified Paralegal), or from NFPA, the National Federation of Paralegal Associations (CORE Registered Paralegal or PACE Registered Paralegal). If you are strong on the entity management core and lighter on some of the rest of the two lists above, we would still like to hear from you. We are hiring for depth in the part of this role that is hardest to teach. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $121,000 — $161,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
As a Manager on our Business Recruiting team, you'll lead a team of recruiters responsible for hiring across Americas Enterprise Sales. You'll operate as a coach—developing your team, driving recruiting strategy and execution against ambitious growth goals, and directly supporting strategic and leadership-level searches when needed. You'll serve as the primary recruiting partner to Enterprise Sales leadership, using talent market insights, recruiting data, and a deep understanding of the business to advise leaders, anticipate hiring needs, and build scalable strategies for attracting and hiring exceptional sales talent. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead, coach, and develop a team of recruiters responsible for hiring across Americas Enterprise Sales, setting clear goals and driving accountability for results. Own recruiting strategy and execution for Enterprise Sales, partnering with leadership on headcount forecasting, hiring priorities, capacity planning, and progress against growth goals. Operate as a player/coach, directly leading strategic, complex, or leadership-level searches while helping your team navigate challenging hiring needs. Act as a trusted advisor to Sales leaders and hiring managers, providing guidance on talent profiles, market dynamics, hiring strategy, interview processes, and recruiting best practices. Coach your team to build strong and diverse talent pipelines and foster high-touch relationships with active and passive candidates. Use recruiting funnel metrics and market insights to identify challenges, recommend solutions, and drive changes that improve hiring outcomes and team effectiveness. Develop and evolve sourcing strategies, candidate messaging, job descriptions, events, and other talent initiatives to strengthen our ability to attract Enterprise Sales talent. Stay ahead of recruiting and talent market trends, translating insights into training and guidance for recruiters and hiring teams across sourcing, interviewing, profile identification, and process optimization. Who You Are Experienced with 6+ years of full-cycle recruiting, including experience recruiting Sales talent, preferably within a high-growth technology environment. An experienced people leader with 1+ years of direct management experience leading a team of 2+ recruiters and a track record of coaching and developing others. A strong strategic partner who can build credibility with senior leaders, influence hiring decisions, and translate business needs into effective recruiting strategies. Skilled at engaging, assessing, negotiating with, and closing high-caliber candidates. Data-driven and comfortable using recruiting metrics and market insights to diagnose challenges, prioritize resources, and inform decisions. Comfortable balancing strategic leadership with hands-on execution and operating with urgency in a fast-moving, evolving environment. Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Generous and competitive benefits package New hire stock equity (RSUs) and employee stock purchase plan Continuous career development and pathing opportunities Product training to develop an in-depth understanding of our product and space Best in breed onboarding Internal mentor and buddy program cross-departmentally Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $143,000 — $190,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You'll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Act as a strategic partner to customers, orchestrating cross-functional internal teams and engaging executive, technical, and business stakeholders to understand customer goals and translate them into a clear, deliverable Datadog value narrative. Proactively build and maintain executive relationships to deliver clear, outcome-driven value stories that connect Datadog technical use cases to measurable business results. Lead QBRs and strategic reviews as a forum to demonstrate impact, align on priorities, and define next-step initiatives. Analyze adoption and usage trends to quantify value delivered, extract insights from large datasets, identify gaps, and drive financially grounded commercial recommendations and strategic opportunities. Position Datadog as a critical observability platform that enables reliability, efficiency, and informed decision-making. Own and project manage the on-boarding process for new customers Collaborate cross-functionally with AEs, SEs, TAM, Product, Support, Enablement and other technical teams to ensure consistent value delivery and messaging. With demonstrated understanding of observability and security platforms, align customers technical and business objectives to our platform offerings Who You Are: Customer-centric with 3+ years in a Customer Success or Account Management role Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts Knowledgeable in working with Fortune 1000 companies and global brands across all industries A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals Experienced in the B2B tech space or with SaaS companies Able to travel for customer onsite visits and events as required Fluent in written and spoken English Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $90,000 — $120,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .
As a Customer Success Associate, you will train, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You'll be an advocate for the customer internally and focus on providing a positive experience for a high volume of accounts. Associates follow a well-defined methodology to identify the customer's unique needs and clearly convey the value of the Datadog product. As we scale our Customer Success team, furthering personal development and team success is a top priority. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Identify and qualify opportunities to expand small customers existing Datadog footprint Successfully execute full sales cycle for identified upsell opportunities with concentrated book of customers Troubleshoot on issues to ensure a positive customer experience and continued product adoption Proactively work with customers to find expansion opportunities and increase loyalty and retention Collaborate cross-functionally with internal Datadog teams (support, product, finance, and legal) Act as advisor to customers to ensure they're leveraging the solution effectively Who You Are: Customer-minded, always trying to provide the most value possible Driven and motivated by a career in sales with a strong desire to grow a career in customer success A strong communicator (written and verbal) with excellent attention to detail Experienced in independently negotiating contract terms and overcoming pricing objections for up-sell/cross sell activities A self-starter who can multitask and adapt to changing situations Strong with time management and feel confident working in a high volume, high velocity role Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Sales training in MEDDIC and Command of the Message An inclusive company culture, opportunity to join our Community Guilds Intra-departmental mentor and buddy program for in-house networking Continuous professional development, product training, and career pathing New hire stock equity (RSU) and employee stock purchase plan (ESPP) Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog . #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $68,000 — $90,000 USD About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .