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Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay—and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog. About the job Reporting to the Senior GL Accountant in Cairo, you are responsible for various General Accounting tasks for the Contentsquare entities in accordance with IFRS gaaps. What you'll do General Ledger Accounting Support day-to-day general ledger operations, including journal entries and account reconciliations Assist with monthly, quarterly, and year-end close activities in accordance with IFRS Gaps Maintain accurate records of prepaid expenses, accruals, and fixed assets Practical experience with VAT and withholding tax is preferred. Support the preparation of internal and external financial reports and assist with internal and external audit requirements. Experience handling accounting activities for multiple entities or countries is a strong advantage. Collaborate cross-functionally with departments such as FP&A, Legal, HR, and Procurement Contribute to process improvement initiatives and ERP system enhancements Support the implementation and documentation of accounting policies and internal controls Supplier Invoice Management Take ownership of supplier invoices: verify data, ensure compliance, and accurately record them through multiple channels (PO-based, direct entry, or bulk upload) Partner with HQ to actively monitor and resolve disputed invoices, maintaining clear communication and swift resolution Safeguard our financial integrity by auditing purchasing card transactions and validating supporting evidence on the Pcard platform Travel & Expense Management Ensure compliance by reviewing employee travel and expense reports against our Group Travel Policy Be the go-to person for T&E support through our ticketing system Empower employees through practical training sessions that simplify the T&E process What you'll need to succeed Degree in Accounting 3–5 years of relevant experience in General Ledger and Accounts Payable accounting. You must be

Hi, we're Oscar. We're hiring a Technical Program Manager, Data to join our Technical PMO team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.   About the role: Lead the data transformation at the core of realizing better healthcare for millions of people. Oscar is hiring a Technical Program Manager to join our Tech PMO, dedicated to a major enterprise data transformation. You'll partner closely with Data leadership to lead migration from planning through delivery, protecting the quality and integrity of the data our teams rely on every day. We're looking for someone who has experience partnering with Data teams and leading a major enterprise data migration and who brings curiosity, initiative, and sound judgment. You can engage deeply with business partners, data scientists, data engineers, make complex dependencies and tradeoffs clear, and help leaders make timely decisions. You take ownership of execution while building trust with the people who produce and use the data. Your program will include revamping our data transformation and semantic layers, as well as evolving our data governance and data quality capabilities across the entire business. You'll coordinate Analytics Engineering, Data Engineering, Data Scientists, Analysts, and business owners through migration, validation, adoption, and operational handoff. You'll have the opportunity to shape how Oscar delivers enterprise data programs and help build a strong TPM team. This is an individual contributor role reporting to the Director of the Tech PMO, partnering closely with Data leadership. You'll lead technical program execution, with Data Engineering accountable for architecture and implementation. You will report into the Director, Technical Program Management. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $ 117,576 - $ 154,319 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.   Responsibilities: Own the integrated enterprise data migration plan from scoping through delivery and operational handoff, with clear owners, migration waves, milestones, dependencies, and acceptance criteria. Turn ambiguity into action across dbt migration, Cube implementation, data governance, and data quality workstreams. Bring the right owners together and resolve gaps in scope, sequencing, and readiness. Partner with Analytics Engineering, Data Engineering, Data Scientists, Analysts, and business owners to map upstream and downstream dependencies, coordinate commitments, and make scope, sequencing, and capacity tradeoffs explicit. Anticipate migration risks and drive timely decisions. Escalate with clear options, recommendations, and impact on data quality, integrity, reporting, and business continuity. Coordinate data reconciliation, testing, cutover and rollback plans, adoption, and operational readiness. Ensure technical and business owners agree on validation evidence, go/no-go criteria, and required security, privacy, and compliance reviews. Support program planning and give Data and executive leaders a clear view of migration progress, readiness, unresolved decisions, and outcomes. Drive business acceptance and clear operational ownership for migrated domains. Help build a strong TPM team: share useful practices, challenge unnecessary processes, support colleagues, and turn lessons from delivery into improvements. Compliance with all applicable laws and regulations.  Other duties as assigned.  Requirements: 5+ years of technical program or project management/process-oriented operations work experience.  2+ years of experience using coding languages such as SQL to analyze project performance and risks and develop erports for management and business owners.  Experience independently leading complex software development programs across multiple teams, from planning through launch and operational handoff. Technical fluency in data pipelines, transformation layers, data models, semantic layers, lineage, and integrations, with the judgment to challenge migration plans, validation approaches, and implementation tradeoffs. Demonstrated ability to structure ambiguous enterprise programs, manage cross-domain dependencies and competing priorities, and coordinate data validation, cutover readiness, and business continuity. A record of building trust and influencing decisions across Analytics Engineering, Data Engineering, Data Scientists, Analysts, and business owners, and executive stakeholders without direct authority. Clear written and verbal communication, including the ability to translate technical migration risks into business impact and recommend a course of action to senior leaders. Strong ownership and follow-through, with examples of moving work forward when plans change or obstacles arise. Bonus points: Experience in healthcare, health insurance, or another regulated industry. Experience with dbt and Cube, or comparable transformation and semantic-layer technologies. Experience implementing data governance, data quality controls, lineage, or consistent business metric definitions across domains. Experience coordinating external vendors and helping business and analytics teams adopt new data platforms and ways of working. Experience migrating business-critical analytics or reporting with staged validation, reconciliation, cutover, and rollback practices.   This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar Medical Group. We're hiring a Part-Time Physician to join our Virtual Health Assessment Team. At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system. About the role: You will deliver quality care to patients on Oscar's platforms via phone and video. You will also serve as a supervising physician to Advanced Practice Providers. You will report into the Director, Virtual Health Assessment. Shift: This is a part-time position with two 10-hour shifts, scheduled from 8:00 AM to 7:00 PM ET, including a lunch break from 12:00 PM to 1:00 PM. Work Location: Oscar Medical Group is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission. This is a remote / work-from-home role. You must reside in one of the following states: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $216,406 - $284,032 per year. You are also eligible for employee benefits, annual vacation grant of up to 18 days per year, and annual performance bonuses. Responsibilities: Provide direct oversight and supervision of nurse practitioners and physician assistants within state by state regulations Provide medical care virtually (by phone, video, & message) in alignment with Oscar Medical Group guidelines, practices and policies Collaborate with MAs, RNs, and other providers across service lines Compliance with all applicable laws and regulations Other duties as assigned Requirements: Board-certification in Internal Medicine or Family Medicine MD or DO from an accredited medical school Fluency in Spanish determined by proctored assessment 3+ years experience in an outpatient family or internal medicine practice. Licensed in a minimum of 2 core Oscar States: Must have TN License AND 1 of the following: (TX, FL) Active IMLCC or eligible to apply Willingness to be licensed in additional states with our assistance, working with our licensing vendor Experience with value based care documentation standards Bonus points: 2+ years of Telemedicine experience Licenses in MO, AL, MS Regulatory supervision experience of Nurse Practitioners (NP) and Physician Assistants (PA) This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring a Lead Physician to join our Virtual Health Assessment team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: Oscar Medical Group runs a Virtual Health Assessment (VHA) program that outreaches and virtually engages Oscar Health Insurance members in an evaluation and management visit.  The Lead Physician is responsible for delivering quality care to a panel of patients as part of a multidisciplinary team of Physicians, Advanced Practice Providers (APPs), Registered Nurses (RNs), and Medical Assistant in a virtual environment. This role will oversee a team of APPs (NPs and PAs) delivering care to their patients and supporting them in Oscar strategic initiatives.  You will report to the Director of Virtual Health Assessment Working Hours: We offer a full-time Monday–Friday schedule with 8-hour shifts. One late shift per week and one weekend per quarter are required. Work Location:  This is a remote position, open to candidates who reside in: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas, or Virginia.  While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role is: $237,718 - $312,005 per year. You are also eligible for employee benefits including generous PTO, sick and floating holidays, 9 paid holidays, 401k with match and an annual bonus.  Responsibilities: Provide direct high quality, safe patient care via telemedicine (video, phone, messaging) while working with a multidisciplinary team Provide supervision to a group of APPs (NPs and PAs) who are delivering care in a virtual environment and provide professional & clinical growth Clinical escalation point for the care delivery team as needed (APPs, RNs, MAs) Support development of clinical guidelines, continuous improvement of care model, and participate in collaborative projects with Operations and Product team members as a clinical leader Conduct quality assurance audits in addition to required state supervisory audit requirements Ensure a culture of patient safety Be accountable for the quality of care of your patients and ensure superior member experience Conduct service recovery needs for Oscar patients Provide growth and development of your team including management of poor performance Other duties as assigned Compliance with all applicable laws and regulations   Requirements: Must have full practice licensure in good standing in Florida plus at least three of the following states: Arizona; Arkansas; California; Colorado; District of Columbia; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas, or Virginia.  Completion of medical residency program; specialty in Internal Medicine, Family Medicine, or Medicine-Pediatrics required. MD or DO from an ACGME accredited medical school ABMS Board Certification corresponding to completed residency program or additional training 5+ years of primary care [or Urgent care] experience  Unrestricted license to practice medicine in GA, TX, FL or IMLCC Experience in NP and PA supervision Bonus points: Spanish language fluency Prior telehealth experience 1+ years experience in supervising teams, including other clinical staff NP and PA supervision Experience being metric driven in a practice setting as it relates to population health management and/or, quality benchmarks, and productivity This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

Hi, we're Oscar. We're hiring an Associate, Member and Provider Programs to join our Member Experience Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Associate, Member and Provider Programs is responsible for working cross functionally with internal and external Oscar stakeholders and representing the needs and interests of the department in company wide initiatives. The position requires project management, implementation and communication skills, detail orientation and documentation with an ability to work across disparate initiatives and stakeholders at the same time. You will report into the Senior Manager, MPSO Initiatives. Work Location: This position is based in our Tempe, AZ office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $91,659 - $120,303 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Leads the end-to-end management of cross-functional implementations/projects for member experience and member & provider contact centers. This includes project plan creation, stakeholder engagement and updates, managing cross-functional relationships to drive collaboration, risk and issue mitigation, and accurate on-time completion. Assessing impact of new programs on existing operations and workflows along with member/provider/colleague experience. Steering program development to create leading consumer experience. Proactively identify risks and implement mitigation strategies. Developing needed frontline training, workflows, knowledge base, and other artifacts to ensure successful launch of new initiatives. Leading monitoring and issue triage at program launch. Collaboratively works with all relevant internal and external stakeholder groups to formulate proactive implementation, communications, and program strategies for successful change management and risk mitigation initiatives. Maintaining project plans, documentation and updating stakeholders on progress and status. Identify and action on opportunities to improve member experience and member & provider services operations delivering impactful outcomes. Apply technology to transform how work is done unlocking better experiences for frontline colleagues and members at scale. Mentors team members and promotes colleagues' growth and professional development. Compliance with all applicable laws and regulations. Other duties as assigned. Requirements: Bachelors degree or 4+ years commensurate experience 3+ years of experience in program management 2+ years of experience in delivering projects / programs independently and within a team environment Bonus points: Contact center experience Experience implementing complex projects spanning tech innovation and operational impacts Experience / background in a fast-paced operations environment  Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support Healthcare experience (Health Insurance, Health Systems, or Healthcare Consulting) Master's Degree PMP Certifications or Program Management Certifications Lean/Six Sigma Certifications This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity Join our engineering team in Bellevue building and enhancing Flexport's client-facing rates platform and self-serve freight booking experience. You will work alongside experienced engineers and have direct ownership of features that move the company from an assisted-sales model to a tech-run one for the long tail of our client base. This team owns two of the highest-leverage surfaces in the Client App: how clients see pricing and how they book without manual intervention. Rates sit at the center of every freight decision, and you will build the systems that power rate visibility, quoting, and pricing intelligence across our ocean business. You will also help build the infrastructure that integrates AI-powered automation into the booking flow. This is a rare opportunity to build the "front door" of an $8.6 trillion industry, turning the complexity of global trade into a seamless digital experience for thousands of shippers. You Will Design, develop, test, deploy, and maintain systems within a microservices architecture that power rate visibility and autonomous booking. Own the entire lifecycle of a feature: from database schema design and scalable backend APIs to building the React-based frontend applications our customers use. Support the integration of AI models and automated workflows to make the pricing and booking experience increasingly intelligent. Collaborate with engineering, product, and design to translate complex business problems into elegant, production-ready technical solutions. Contribute to code reviews to maintain high quality standards, share knowledge, and mentor peer engineers. Build highly available, secure, and distributed systems that can scale with Flexport's global volume. Rapidly build and launch products incrementally, leveraging best practices around CI/CD and shipping to production dozens of times per day. Ensure high-quality standards by incorporating metrics, monitoring, and applying learnings from post-mortems to all services. You Should Have Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. 3+ years of professional software engineering experience with a proven track record of shipping production-grade applications. Full-Stack Capability: You are comfortable owning a feature from end-to-end: working with databases, backend services (Java/Ruby), and frontend frameworks (React). Technical Rigor: A passion for simple, well-tested code that is easy to extend and hard to break. AI Familiarity: Experience or interest in working with AI APIs and building software that leverages machine learning models to automate user tasks. 2+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns. Proficiency with modern programming languages: specifically Java, Ruby, or TypeScript. Proficiency with deploying, monitoring, and maintaining production services on cloud infrastructure (AWS). It's a Plus If You Have Experience with elements of our tech stack: Java, Spring Boot, Ruby on Rails, React, AWS. Experience in fintech, pricing engines, or booking systems. Experience in logistics, supply chain, or freight technology. A bias for action: When you see a problem, you fix it. Excellent written and verbal communication skills: you can convey technical ideas in common terms to business stakeholders and product managers. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $147,000 — $183,000 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Position Overview The Regional Air Freight Manager owns and leads all aspects of air freight performance, strategy, and business growth across assigned trade lanes and geographic territories (e.g., SouthCentral, Mountain and SouthWest/SoCal or designated regional trade lanes). This multi-dimensional role carries end-to-end financial accountability, down to Contribution Profit, while leading regional capacity procurement, bespoke door-to-door solution design, and go-to-market (GTM) commercial execution. Serving as a key pillar of regional leadership, this role bridges global air freight strategy with local operational execution. You will act as a collaborative partner across cross-functional organizations (including Sales, Account Management, Global Procurement, Operations, Tech, and Finance) to expand market share, build strategic airline partnerships, and ensure flawless customer experience. Key Responsibilities 1. Strategic Leadership & P&L Ownership Strategic Planning & Target Setting: Define and execute the region's long-term air freight vision, program initiatives, focus lanes, and growth objectives in close alignment with Global Air strategy and regional leadership (GM). P&L & Financial Accountability: Own full financial performance (including Tonnage/Volume, Net Revenue, and Contribution Profit, e.g. Net Revenue minus Direct Costs ) for assigned regional origin/destination combinations and trade lanes. Performance Governance & Metrics: Co-define annual budgets with General Management and actively participate in weekly business reviews (WBRs) to report on key metrics, yield performance, target adherence, and shortfall mitigation plans. Continuous Process Improvement: Drive operational efficiency and take-rate expansion by identifying structural bottlenecks, grounding decisions in rigorous data analysis, and driving initiatives to "build a better machine." 2. Capacity Procurement, Pricing & Solution Design Export & Import Solutioning: Fully own end-to-end export procurement, routing, and solution design for the region. Partner with overseas/origin air procurement managers to secure competitive import capacity, transit times, and door-to-door pricing tailored to client requirements. Airline Relationship & Vendor Management: Nurture and leverage executive-level relationships with regional and global airline carriers. Assess carrier performance, enforce service level agreements (SLAs), drive service quality improvements, and coordinate regional air trucking/drayage coverage. RFQ Sponsorship & Bid Management: Oversee custom door-to-door pricing structures for regional bids. Act as the executive sponsor for high-value global RFQs for top regional accounts, ensuring sharp, market-competitive solutions that protect margins. Contract Administration & Compliance: Own and manage carrier agreements, block space agreements (BSAs), and spot rates within the internal procurement database to guarantee accurate cost application and rate compliance across systems. 3. Business Development & Commercial Enablement Go-To-Market (GTM) Strategy: Serve as the default subject-matter expert for regional demand teams. Shape commercial strategies by identifying high-potential target verticals, providing qualified prospect lead lists, and guiding initial outreach. Client Acquisition & Executive Selling: Actively participate in regional commercial operating rhythms (pipeline reviews, top-of-funnel reviews, district sales meetings). Accompany sales teams on client visits, lead strategic pitch presentations, and help close complex enterprise deals. Account Retention & Expansion: Partner with Account Management to expand wallet share with existing clients through creative pricing, customized air charter/freight solutions, and proactive relationship management to prevent churn. Market Intelligence & Communication: Continuously monitor air cargo market dynamics, rate fluctuations, capacity constraints, and competitor positioning. Regularly communicate actionable market insights to local and regional sales organizations. 4. Operational Excellence & Local Culture Apprenticeship & Mentorship: Serve as a cultural pillar by coaching, training, and mentoring local teams across Operations, Customer Service, and Pricing to build deep regional expertise. Hands-on Operational Escalation: Utilize deep first-hand operational knowledge to step in when needed (troubleshooting quality issues, resolving execution breakdowns, and demonstrating end-to-end shipment handling best practices.) Internal & External Representation: Represent the Global Air Team in regional executive meetings and represent the company externally at industry conferences, vendor summits, and customer events. Candidate Qualifications & Requirements Experience Industry Experience: 7+ years of experience at a freight forwarder or in a similar field Solutioning & Pricing Expertise: 5+ years of direct experience designing complex, door-to-door air freight routing solutions and competitive pricing models for enterprise customers of varying sizes. Commercial & Executive Engagement: Proven track record in business development, senior-level client relationship management, and winning strategic RFQs. Network & Industry Rolodex: Established relationships with regional and global airline leadership, as well as an active client network within the region (highly preferred). Skills & Competencies Financial & Analytical Acumen: Deep understanding of freight forwarding economics, P&L management, yield optimization, and data-driven decision-making. End-to-End Operational Knowledge: Direct, practical knowledge of air freight operations, TSA/security regulations, cross-border customs, carrier routings, and local drayage workflows. High Energy & Collaboration: Proactive, highly energetic leader capable of operating seamlessly across time zones, from coordinating with overseas procurement teams at night to negotiating with local vendors and clients during the day. Communication & Negotiation: Superior verbal, written, and presentation skills with a strong ability to influence internal stakeholders and external executive decision-makers. Education: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Economics, or equivalent practical industry experience.   #LI-Onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $139,920 — $174,900 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Protecting Flexport's global operations and assets, enabling secure trade worldwide. The opportunity: Join Flexport's dynamic Compliance Program as the Senior Manager, Supply Chain Protection & Loss Intelligence. This critical role serves as the single point of accountability for both supply chain protection and loss prevention across Flexport's entire footprint — offices, fulfillment centers, and partner sites worldwide. The Manager will be responsible for protecting Flexport employees, visitors, assets, and facilities through the design and execution of security programs, while simultaneously driving a proactive loss prevention strategy across the Omni fulfillment network. Day-to-day, this means managing a team of 50+ contracted security officers across multiple locations, overseeing electronic security infrastructure (CCTV, access control), conducting investigations, and managing the security ticketing system. Strategically, it means building the analytical foundation to identify loss trends and security gaps before they become incidents, authoring the policies and SOPs that standardize how Flexport protects its people and assets globally, and ensuring every new facility launches with security infrastructure and protocols in place from day one.  You will partner closely with operations, facilities, and leadership to design, implement, and scale security programs for existing and future locations, ensuring our people, assets, and reputation are safeguarded as Flexport rapidly expands into new markets. This is a unique opportunity to build a unified security strategy, moving beyond reactive incident management to a data-driven, proactive approach. You will: Develop and maintain security and loss prevention metrics, KPIs, and dashboards to measure program effectiveness across all facilities and regions Analyze incident data to identify trends, loss patterns, root causes, and emerging risks — translating findings into actionable recommendations for leadership Build reporting frameworks that support data-driven resource allocation, vendor performance evaluation, and security investment decisions Provide regular analytical reports to senior management on security posture, loss prevention outcomes, and program ROI Author, maintain, and enforce global security and loss prevention policies, ensuring consistency across all Flexport locations and compliance with local regulatory requirements in each jurisdiction Develop and implement SOPs for key security scenarios (Active Shooter, Emergency Response, High Value Cage procedures, Product Disposal, etc.) Create site-level security plans for new and existing facilities, tailored to local risk profiles and operational requirements Design and deliver training programs across physical security and loss prevention topics (emergency response, office security, travel security, incident reporting, etc.) Develop audit frameworks and LP checklists for site leads to execute on a recurring basis Manage physical security programs across all Flexport facilities globally (offices, warehouses, and partner sites), including new locations as Flexport and the Omni fulfillment network expand into new markets Lead security planning and infrastructure stand-up for new facilities and market entries, including site assessments, vendor selection, and system deployment Administer and maintain electronic security systems, including CCTV surveillance and access control platforms, and evaluate new technology deployments Serve as the crisis management coordinator, providing real-time threat assessments and coordinating emergency response across regions Coordinate with HSE, HR, Legal, and Compliance on cross-functional security and safety matters Drive loss prevention strategy and investigations for the Omni fulfillment network, including cargo theft, employee theft, unauthorized sellers, workplace violence, and empty package findings Manage the security and loss prevention ticketing syste, including triaging, updating, and resolving tickets with accurate documentation Identify root causes of supply chain losses and develop recommendations to reduce future risk Review, collect, and preserve CCTV evidence to support investigations and legal proceedings Manage third-party guard services across all locations, including oversight of 50+ security officers, performance tracking, and operational discipline Manage relationships with security integrators and onboard new vendors as required for geographic expansion Oversee vendor contracts, MSAs, and NDAs for all security-related service providers Conduct regular business reviews with key vendors and evaluate service delivery against contractual obligations You should have: 8+ years of progressive experience in a rike that combined physical security or loss prevention responsibilities with data analytics, policy development, or program design. Traditional security experience alone is not sufficient — this role requires a candidate who has built metrics programs, authored policies, or used data to drive security strategy. Demonstrated ability to manage security operations across multiple locations and geographies, including hands-on experience with electronic security systems (CCTV, access control platforms). Demonstrated experience building and analyzing security and loss prevention metrics, with comfort working in data platforms and translating incident data into actionable insights and executive-level reporting Proven ability to author global policies, SOPs, security plans, and program documentation from scratch. Experience managing third-party guard services and security vendor contracts, as well as conducting complex investigations (theft, workplace violence, supply chain security). Excellent communication skills and the ability to work collaboratively with cross-functional teams including HR, Legal, Operations, and Compliance An analytical mindset with attention to detail and the ability to identify root causes and solve problems Ability to travel domestically and internationally as needed You will get: The opportunity to build and scale global security and loss prevention programs from the ground up in a rapidly expanding, tech-forward logistics company. Direct impact on protecting Flexport's people, assets, and reputation across a vast international footprint. A collaborative and innovative environment where your data-driven insights will directly inform strategic decisions. Exposure to diverse global operations and the chance to work cross-functionally with teams like HSE, HR, Legal, and Trade Compliance. Competitive compensation, benefits, and the chance to join a company transforming global trade. #LI-onsite The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits): $115,280 — $144,100 USD Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. About the Role We're looking for an Ocean Planning Associate based in Jakarta office, to take ownership of space planning, carrier booking, and allocation management for Flexport's Indonesia export gateway — focusing on  TPEB and FEWB tradelanes . You'll be at the center of coordination between our internal teams, carrier partners, and clients to ensure every container sails as planned. This role is ideal for someone who's built strong relationships with carrier offices or has hands-on experience in carrier customer service. You'll combine operational excellence, market understanding, and a data-driven mindset to help us scale Flexport's ocean freight network efficiently. What You'll Do Ocean Planning & Execution Manage the full cycle of shipment planning and bookings — from forecasting, allocation control, to SO release. Coordinate daily with Account Management, Procurement, Allocation & Yield, and carrier offices to secure capacity and protect critical shipments. Maintain accurate space visibility across Flexport systems (e.g., FFA, Fulfillment Management Tool - FMT) and sailing schedules. Drive optimal space utilization while ensuring compliance with carrier allocation rules and performance metrics. Carrier Performance & Exception Handling Serve as the first point of escalation for booking exceptions, space shortfalls, and service disruptions. Leverage your relationships with carrier local offices to resolve issues quickly — SO pushes, equipment release, or rollover prevention. Monitor carrier KPIs (on-time performance, equipment availability, service quality) and flag trends to Procurement and Operations Excellence teams. Process Improvement & Market Insights Identify workflow gaps and propose process enhancements to improve speed and accuracy. Share market intelligence and seasonal trends across internal teams to support trade-lane strategy. Partner with Product and Engineering to enhance planning tools and data automation. What You'll Bring 2–5 years of experience in freight forwarding, ocean carrier operations, or logistics planning . Proven track record of working closely with carrier local offices or directly in a carrier customer service role. Strong understanding of TPEB and/or FEWB tradelanes , allocation cycles, and equipment control. Excellent communication skills in both English and Bahasa Indonesia. Detail-oriented, calm under pressure, and highly organized. Proactive, data-driven problem solver who thrives in a fast-moving environment. Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Flexport:  At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.  The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Ops Associate is a critical part of making Flexport's mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport's end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers' business. You will be charged with helping Flexport account management teams and clients solve exceptional challenges in order to move their shipments in less time with lower costs and via improved productivity by your team, unblocking issues and establishing procedures to prevent them in the future.   Tactical Responsibilities:   As a supply chain operator, you are an expert in executing the end-to-end movement of shipments within a regional network including Ocean LCL imports and exports. You will personally represent Flexport's value proposition by leading business implementation and shipment execution for new clients and opportunities. You will gain specialist expertise within a mode or function and act as the first point of escalation for issue resolution (reactive) or program improvements (proactive, both internally and externally). You will be the "front line" in ensuring the highest standard of Flexport quality: shipments move "on time" and exceptions are handled appropriately. You will be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery. You will implement and test scalable operational infrastructure and procedures to ensure they are delivering the highest levels of efficiency and productivity for your customers. If they are not, you will look for opportunities to improve them. In Ocean LCL teams you will: Seamlessly coordinate the day-to-day supply operations with LCL, Transload, Trucking, and Warehouse activities within your region. Analyze data to rate subcontractor performance. Your analysis will inform subcontractor/carrier performance management initiatives. Execute booking and documentation processes with carriers. Timely shipment troubleshooting and exception escalation/handling. Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry. Adaptive Responsibilities: You will help build and implement operational infrastructure and procedures in the day-to-day workflow, while constantly identifying and executing opportunities to realize optimal efficiency and productivity. You will empower Account Management by participating in feedback loops to ensure client needs are met. You will use metrics to spot opportunities to improve and deliver great performance in your role, including data quality and shipment milestone timeliness. You will act as a consultant to your regional team, product & engineering and the operations excellence team on ocean supply chain operations. Scope of Duties: Execute booking and documentation processes with clients /carriers Timely shipment troubleshooting and exception escalation / handling Work intimately with Flexport AM, Planning team to ensure an effective end to end export process. Coach junior specialists on the daily job.  Plan and execute special freight operations (i.e. DG, reefer, etc).  Assist Sr. Associate on new business/process implementation, new projects and new tasks.  Support internal and external clients to make the best decision with your expertise; Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service. Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance. Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.   What you will need:  Experience: BA/BS degree  Minimum 2 years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)  Mindset: Desire to "build a better machine" and get irritated when things aren't optimal Hands-on, process-oriented, structured thinking with strong problem-solving capabilities  Strategic vision and ground floor execution Excitement to manage vendor relations and create best-in-class, innovative structures to do so Excellent communication, interpersonal, and organizational skills A client service mindset; you are obsessed with client and squad happiness Next-level attention to detail Courage to challenge the status quo when logic and reason require it. See something broken? Fix it! Flexibility to get the job done when needed. Willing to work outside office hours and occasional weekend or night shifts in certain locations. What you will learn:  You will learn what it takes to lead small teams in the execution of day-to-day tactical tasks. You will learn how to thrive in an ambiguous environment, research and test operational hypotheses and inform the strategy of a newly built team. You will gain specialist expertise to become an ocean or network operations and intermodal subject matter expert within the company. You are the leading advisor in this area, someone our clients, partners, and internal teams go to for advice and strategy. You will gain the ability to continuously improve the client experience through a deep industry understanding. You are singularly positioned to realize how we can both work within and push the logistics industry forward to meet the standards of Flexport's client-centric service. #LI-onsite #LI-CZ1 Commitment to Equal Opportunity At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law. Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at  www.flexport.com/privacy  for additional information.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Every change to Anthropic's software has to reach production somehow: new code, runtime configuration, feature flags, infrastructure changes. Our team builds the systems those changes travel through. Our mission is to give every team at Anthropic a fast, safe, and predictable path from change to production. We sit within Anthropic's Infrastructure organization and own pipelines, staged rollouts, health-gated promotion, and rollback, along with runtime configuration, feature flags, and the systems that deliver code and artifacts to machines across a very large fleet. You'll own a meaningful part of this end to end, from design through operating it in production. If you want your work to shape how fast and how safely Anthropic ships, this could be a great fit. Key responsibilities Set technical direction for major parts of the deployment platform and own them end to end: design, implementation, and operations Build rollout safety into the platform, including progressive delivery, health-gated promotion, automatic pause and rollback, and deploy controls that teams manage themselves Design APIs and abstractions that work equally well for engineers and for AI agents Extend the platform to new workload types and runtimes, from Kubernetes to serverless and edge platforms Build and operate runtime configuration and feature flag systems with validation, gradual rollout, and fast rollback Build infrastructure-as-code workflows that many teams rely on for safe, routine changes Scale artifact distribution so code and configuration reach machines quickly and efficiently Partner with Security so that the path to production is secure by default, with verifiable builds, least-privilege access, and auditable changes Work directly with teams across Anthropic to understand their deployment needs and bring their workloads onto the platform Take part in on-call and incident response, and turn what you learn into guardrails that prevent the same problem from recurring Minimum qualifications Proficiency in at least one backend or systems programming language, such as Rust, Go, C++, or Java Experience leading the design, building, and operation of distributed systems or infrastructure in production, including technical direction across teams Experience with cloud infrastructure and containerized workloads, such as Kubernetes on AWS or GCP Strong written and verbal communication skills Preferred qualifications Experience building deployment, release, or change management systems at large scale Experience with production on-call and incident response Experience with Rust in production Experience with progressive delivery and GitOps tooling, such as Argo CD or Argo Rollouts Deep knowledge of Kubernetes, including controllers and operators Experience with Terraform or other infrastructure-as-code systems at scale, including state management and locking Experience building feature flag, experimentation, or dynamic configuration systems Experience with artifact or package distribution, such as OCI registries, Nix, or content-addressed storage Experience with software supply chain security, such as signed build provenance Experience building high-throughput workflow engines or control planes backed by relational databases Experience building internal developer platforms and leading adoption across many teams Experience using AI agents in your own engineering work, or building systems that agents operate Representative projects Build operator controls for progressive rollouts, including pause and resume that preserve rollout state Design a deployment engine built on fine-grained targets and their dependencies, so each change rolls out exactly where it needs to Build cluster-health-aware rollouts that steer around unhealthy clusters Add a new workload type to the platform, including its rollout, verification, and rollback behavior Design a deployment control plane that handles sharp bursts of agent-driven traffic Design a distribution system that delivers configuration and artifacts to every machine in the fleet as demand grows The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.

About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our Partner Experience team is building an AI-native operating model on top of a growing set of partner-facing systems: Salesforce, PEM, the partner portal, enablement and certification platforms, and the integrations that connect them. Our systems lead owns the architecture and data model. Our GTM Systems team builds and releases changes in Salesforce. Our AI Operations Engineer builds the agentic workflows that run on top of it. This role connects the business to all of them: a senior business systems analyst who runs discovery, captures requirements, leads UAT, and publishes release notes for every bug fix, improvement, enhancement, and new build, and who is hands-on enough as a Salesforce admin to keep the platform healthy in production. You'll use Claude every day to draft requirements, write test cases and release notes, and keep documentation current, and you'll be the person who spots which recurring requests should become automations. As our Senior Partner Systems Analyst, you'll own how change happens on the partner systems stack. When a partner program launches, a partner manager needs a new workflow, or a partner can't see their deal registration, you're the first call. You'll sit down with the people who raised it to understand the problem, write requirements the GTM Systems team or the AI Operations Engineer can build from, run UAT with the people who will use it, and publish release notes so nobody has to ask what changed. For smaller fixes, you'll make the change yourself as a Salesforce admin. This is a senior analyst role with real ownership. You'll set up the intake, discovery, UAT, and release processes rather than inherit them, decide what gets worked on first, and make sure nothing ships without agreed requirements, UAT sign-off, and release notes. Key responsibilities Lead discovery for new requests: meet with partner managers, partner operations, and other stakeholders to understand the problem, map the current process, and size the change before anything is built. Capture requirements for bug fixes, improvements, enhancements, and new builds: user stories, process flows, field and access definitions, acceptance criteria, and edge cases, precise enough that the systems lead, the GTM Systems team, the AI Operations Engineer, or an implementation partner can build from them. Work with the GTM Systems team and the AI Operations Engineer through the full delivery cycle for enhancements, improvements, new builds, and bug fixes: hand over requirements, answer questions during the build, review what was built against the acceptance criteria, and coordinate the release. Own UAT for every change: write the test plan and test cases from the acceptance criteria, coordinate testers from the partner team, log and retest defects, collect sign-off, and smoke test in production after each release. Write and publish release notes for every release: what changed, who it affects, and what users need to do differently, in language partner managers can act on. Prioritize the backlog with stakeholders, weighing partner impact, risk, and effort, and keep a clear, visible view of what's coming next and why. Serve as the point of contact for bugs, enhancement requests, and system questions across Salesforce, PEM, and the partner portal, and own the intake queue end to end. Triage production incidents: reproduce the issue, assess impact and severity, resolve it or route it to the right owner, and keep affected teams updated until it's closed. Administer Salesforce for the partner org: objects, fields, page layouts, validation rules, flows, permission sets, reports, and dashboards. Understand how data moves between Salesforce and PEM, monitor integration health, and diagnose sync failures, mapping errors, and access issues. Document the platform: system documentation, data dictionary, integration maps, and admin runbooks. Identify repeatable admin and support requests, log them as automation candidates, and partner with the AI Operations Engineer to move them off the manual queue. Minimum qualifications Experience running discovery and requirements sessions with business stakeholders, and turning what you hear into user stories, process flows, and acceptance criteria. A track record of working with a systems or engineering team through a build, from requirements handover to release. Disciplined testing habits: you have planned and run UAT with business users, with test cases written from acceptance criteria, defects tracked to closure, and sign-off before release, and you don't consider a change done until it has been smoke tested. Clear written communication: your requirements get built correctly the first time, your release notes tell non-technical users what changed and what to do, and your documentation is something people actually use. You already use LLM tools like Claude in your day-to-day work and can show where it changed how you gather requirements, test, or document. A track record of owning a production Salesforce org or business systems stack, including the intake, triage, and release processes around it. Strong Salesforce admin skills: declarative configuration, flows, validation rules, the security and sharing model, and reporting. Working knowledge of integrations: how records sync between systems through APIs or middleware, how to read an error log, and how to trace a data issue back to its source. A structured approach to incidents: you separate symptoms from root cause and communicate clearly while things are broken. Judgment about priorities: you can say "no" or "not yet" and explain why. Preferred qualifications 5+ years as a business systems analyst, Salesforce administrator, or in a similar role where you owned discovery, requirements, and UAT for business systems, ideally supporting a partner, sales, or customer success organization. Experience working in a sprint-based delivery model, with a shared backlog and regular sprint reviews. Experience with partner relationship management (PRM) platforms, partner portals, or channel programs such as deal registration, certifications, or MDF. Salesforce release management experience: sandboxes, change sets or DevOps tooling, and deployment checklists. SQL or scripting skills for data investigation and cleanup. Salesforce Administrator, Platform App Builder, or Business Analyst certification. How this role works with the team You'll work day to day with our Partner Business Systems Lead, who owns systems architecture and the partner portal, the GTM Systems team, who build and release changes in Salesforce, and our AI Operations Engineer, who builds the agentic workflows that run across those systems. The systems lead designs the platform, the GTM Systems team and the AI Operations Engineer build on it, and you connect the business to the build: you run discovery, capture the requirements, lead UAT, and publish the release notes for enhancements, improvements, new builds, and bug fixes. You'll also be the main point of contact for partner managers and other internal teams who depend on these systems. The annual compensation range for this role is listed below.  For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $215,000 — $300,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study:  A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship:  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit  anthropic.com/careers  directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage:  Learn about  our policy for using AI in our application process.