Find Your Dream Career

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialist II, you'll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues, and ensuring a positive experience for our customers. You will serve as a bridge between the customers and the company, offering empathetic, knowledgeable, and efficient support.  What you'll be doing (ie. job duties): Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic. What we look for in you (i.e. job requirements): Motivated by Coinbase's mission and creating a flawless support experience for our global customer base. Shift and weekend work is a requirement. Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, messaging, and email.  Phenomenal communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Must be able to read, write and speak in English. Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Willing to work from an office at Manila, Philippines Nice to haves: Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. Experience working with and partnering with external business partners.   P78864 Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialist II, you'll join a high performing team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. You will dedicate your time to assisting customers and teammates with inquiries, resolving issues, and ensuring a positive experience for our customers. You will serve as a bridge between the customers and the company, offering empathetic, knowledgeable, and efficient support.    What you'll be doing (ie. job duties): Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. Set a high bar for Customer Service Agents within the organization by setting an example through performance and work ethic.   What we look for in you (i.e. job requirements): Motivated by Coinbase's mission and creating a flawless support experience for our global customer base. Shift and weekend work is a requirement. Minimum of 2-3 years of relevant experience in customer support and/or financial services, crypto, technology. Experience with different channels of support, including voice, messaging, and email.  Phenomenal communication skills in order to operate globally across multiple departments and stakeholders. Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization. Must be able to read, write and speak in English. Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Willing to work from an office at Manila, Philippines Nice to haves: Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. Experience working with and partnering with external business partners. P78870 Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialst II you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal.   What you'll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and  collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase's mission and creating a seamless experience for our highest value customers.  Minimum of 3 years of relevant experience in a customer service or support  role in a fast paced environment including working with high value customers.  Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.   P78877 Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialist II you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you'll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and  collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase's mission and creating a seamless experience for our highest value customers.  Minimum of 3 years of relevant experience in a customer service or support  role in a fast paced environment including working with high value customers.  Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect. P78888 Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialist II you will serve as a primary subject matter expert for Coinbase's products, providing world-class service and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving its mission. We're looking for an individual who has a passion for making the customer experience seamless and phenomenal. What you'll be doing (ie. job duties): Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues. Use all available resources to ensure high standards are met and work is carried out in the most efficient manner. Be a trusted advisor, listen and empathize so the customer knows they are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. Take ownership and use critical thinking to find the root cause and solve the customer issue on the first contact. Where this is not possible, ensure all defects are logged appropriately. Seek opportunities to add value for customers through education, proactivity and clear expectation setting. You will be responsible for providing best in class customer support, handling customers proactively to mitigate issues, handling contacts through to resolution, and  collaborating across teams of subject matter specialists to fix issues with urgency. Model an investigative mentality: utilize data and customer feedback to help address critical customer issues at the root cause and eliminate defects in the customer experience. Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in Coinbase. Champion clear communication with internal and external partners to align on solutions and drive results. Develop a deep understanding of Coinbase products and ongoing changes in the macro crypto environment so you can guide customers to navigate the quickly moving and ever changing crypto world and unlock additional features, services, and products that benefit their unique profile. What we look for in you (ie. job requirements): This role requires full-time, in-office presence, five days a week. Willingness to work nights and weekends to support the 24/7 nature of cryptocurrency markets. Motivated by Coinbase's mission and creating a seamless experience for our highest value customers.  Minimum of 3 years of relevant experience in a customer service or support  role in a fast paced environment including working with high value customers.  Basic knowledge of blockchain, web3, staking, ROI/staking rewards, self-custody, and/or crypto. Flexible and adaptable to meet the evolving needs of a high-growth and fast paced organization. Fantastic communication and relationship management skills, passion for assisting customers to use Coinbase products successfully, and an eagerness to create a community of high value Coinbase power users. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. High level of proficiency in cryptocurrency and Coinbase products Experience in training and/or quality auditor roles Experience in Banking, Wealth Management, Corporate Finance, Asset Management or FinTech Understanding of Google apps, JIRA, Salesforce Service Cloud, or Amazon Connect.   P78878 Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Customer Support Specialist ll, you'll join the Customer Experience team and help deliver fast, empathetic, and knowledgeable support to Coinbase customers around the world. This team is critical to how customers experience Coinbase every day, handling complex inquiries across phone, messaging, and email. You'll own frontline issue resolution, investigate root causes, and ensure every customer interaction builds trust in our platform. What you'll do: Own end-to-end resolution of customer inquiries across phone, messaging, and email channels by investigating, troubleshooting, and solving issues on first contact. Drive accurate issue tracking and defect logging to surface systemic problems and inform upstream product and process improvements. Educate customers proactively on Coinbase products and features, setting clear expectations and adding value in every interaction. Partner with cross-functional teams to escalate, resolve, and close out complex cases that require coordination beyond frontline support. Lead by example within the Customer Support organization by consistently meeting or exceeding performance benchmarks and quality standards. Required Skills and Experience: 2+ years of experience in customer support within financial services, crypto, fintech, or a technology platform, including multi-channel support (phone, messaging, and email). Demonstrated ability to investigate and resolve complex customer issues independently, with a track record of high first-contact resolution rates. Proficiency in support tooling such as Salesforce Service Cloud, JIRA, Amazon Connect, or similar CRM and ticketing platforms. Fluency in written and spoken English with the ability to communicate clearly across global teams and diverse customer populations. Willingness to work rotating shifts, weekends, and holidays from the Manila, Philippines office. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. PID - P78871 Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding bonus): ₱798,300 — ₱798,300 PHP Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About Vercel: Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things. About the Role: As a Technical Business Development Representative, you'll be the first point of contact for companies that submit inbound leads, and you'll qualify them with personalized outreach to engineering and product leaders. You'll work closely with Account Executives to turn those conversations into pipeline in the commercial segment. In your first 6 to 12 months, you'll learn the SaaS sales cycle directly from sales and product leaders and build the foundation for a career in go-to-market. This is a hybrid role with 3 in-office days per week in San Francisco, New York City, or Austin. What You Will Do: Respond to inbound leads as the first point of contact and qualify them through personalized outreach Research prospects and tailor outreach to engineering and product leaders Partner with Account Executives to build pipeline and drive adoption in the commercial segment Work with GTM Engineering to improve our inbound agent project Collaborate with Marketing, Sales Engineering, and Customer Success to refine messaging and improve outreach effectiveness What You Need: Working knowledge of web development and current web technologies Can explain complex technical concepts to both technical and non-technical audiences Can manage your own prospect pipeline independently while working with cross-functional teams Bonus If You Have: Background in computer science, web development, or a related technical field Hands-on experience with Vercel, Next.js, or another modern web framework Prior sales experience, including Salesforce, Outreach, or similar tools Benefits: Competitive compensation and stock options Inclusive Healthcare Package Learn and Grow - we provide mentorship and send you to events that help you build your network and skills Unlimited PTO - 4 weeks recommended per year. Take time when you need it. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed   Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity:  Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking to hire an experienced full-life cycle Sales Recruiter to support the organization through its growth, predominantly within Sales with the opportunity to support other functions, such as Marketing, Legal, and GBO. You'll be a driving force in building and executing the talent strategy, partnering with key stakeholders, and hiring top talent. This role will allow you to build positive relationships, exude our values, and contribute to our org-wide recruiting best practices and processes.   In addition to execution on hiring, you will have the opportunity to support recruiting events, contribute to office expansion, and build strategic partnerships across the EMEA region. This is a full time role that will be held in our London hub. What you'll do at Figma: Manage full-cycle recruiting processes for our business organizations (specifically Sales) Partner with business leaders to develop top of funnel strategies for key roles Source and build healthy, representative pipelines to engage passive talent including: cold outreach, events, and content production while also effectively handling inbound applications and referrals Leverage data to inform your hiring strategy and articulate these insights to executives in order to influence and drive positive change Champion and spearhead various initiatives relating to belonging, equity and impact (BEI) We'd love to hear from you if you have: 6+ years of full-cycle in house recruiting experience in a high growth business  Experience partnering with senior executives on high volume searches in sales organizations, such as Enterprise Account Executives Ability to build a talent strategy alongside your hiring managers, while delivering an exceptional candidate experience Excellent communication, in all formats and ability to adapt communication style based upon audience While not required, it's an added plus if you also have: In-house experience recruiting for a SaaS company Experience hiring leadership roles at the Director level, predominantly within Sales Expert knowledge of the SaaS/ scaling tech landscape and who our competitors in this space may be At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes Analyze customer's IT Operations environment on a regular basis and provide recommendations that will maximize Datadog's value. Be the customer's advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements Participate and prepare for Monthly and Quarterly Business Reviews with customers Collaborate with Datadog's product management, engineering and technical services teams to help identify new features and products Continuously evolve best practice to technical product adoption and customer success Who You Are: Someone with a solid technical grounding and hands-on experience of IT Operations Confident in your hands on experience AWS, Azure or GCP Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc. Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc. Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc. Able to sit up to 4 hours, traveling to and from client sites  Able to travel via auto, train or air up to 20% of the time Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space Experienced using Datadog and/or other cloud monitoring tools Fluent, daily user of AI tools: regularly builds custom skills, prompts, or automations to optimize personal workflow and eliminate repetitive work Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $101,000 — $134,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Revenue Engineering builds the platform that measures how customers use Datadog and turns that measurement into usage and cost data they can act on. Every product Datadog ships is metered here. Every customer who wants to see which team, service, or business unit drove their usage sees it through this layer. As a Staff Product Manager for Metering and Cost Attribution , you will own product direction for that platform. You will set the standard for how usage is measured, attributed, and presented across Datadog. The role starts with tagging: the mechanism customers use to attribute usage to owners inside their organization, and the foundation that cost allocation, chargeback, quotas, and governance build on. From there you will shape the metering capabilities that new pricing and packaging models draw on, and extend the platform's speed and scale as Datadog's portfolio grows. Over time you will own the vision and roadmap for a usage platform used by every team at Datadog and relied on by every customer. The usage layer is the system of record for consumption, and it is what billing draws from. What you own is the path from usage events to billable output, along with the consumption models, cost attribution, and usage analytics that customers and their finance teams use to understand their spend. You will partner closely with the billing platform team across that boundary. Usage and cost attribution reach across a broad portfolio of billable metrics, several regions, and customers organized into parent and child organizations and reseller hierarchies, and they surface in units and in dollars, in-app, through the API, and in agentic workflows. Designing for that range means making deliberate choices about granularity, timeliness, and flexibility, and holding those choices steady across the many teams that build on them. This is a highly visible individual contributor role spanning several engineering teams, every product vertical that emits billable telemetry, and partners in Sales, Support, and Finance. What You'll Do: Set product direction for metering and attribution by defining the problems and outcomes that matter from usage events through billable output, holding a multi-quarter view of how the platform should evolve, and collaborating with multiple engineering teams to sequence work into phases that deliver clear customer value along the way. Own the tagging model as a customer-facing product , giving customers a consistent way to define tags across every product, translating those tags into granular usage and cost breakdowns wherever they surface, and designing how customers adjust and reconstruct attribution when their tagging changes. Define the metering and rating capabilities that pricing and packaging depend on , working ahead of launches on usage aggregation, unit definitions, commitments, included usage, and overage, so that the metering platform stays ahead of Datadog's commercial needs. Act as the subject matter expert for metering and cost attribution across Datadog , setting the standard that product verticals build against when they bring a new SKU into usage attribution, aligning engineering, Cloud Cost Management, Support, Sales, and Finance on a single cost allocation model, and mentoring product managers taking on metering work in their own areas. Own the quality standard for usage data , translating what customers need in accuracy, timeliness, and auditability into product requirements and service objectives, keeping measured usage, attribution, and billing consistent with one another, and producing the sizing and impact analysis that engineering leadership and pricing partners need to resource the work. Build agentic capabilities on top of usage , surfacing an unexpected change in consumption early, explaining which teams and services drove it, and recommending what the customer can do next. Own the data contracts and interfaces that let agents across Datadog reason about usage. Anticipate market movement in cost allocation and cost governance , tracking how FinOps practice, cloud provider primitives, and specialist vendors are evolving, shaping Datadog's investment in response, and engaging customers directly through preview programs, design partnerships, and industry forums. Who You Are: A strong systems thinker : you can follow cause and effect from telemetry intake through metering, aggregation, attribution, and the bill, you reason about unit economics and cost-to-serve alongside customer experience, and you hold the throughline as scope evolves across quarters. Fluent in data models and pipelines : you are at home in the concepts that usage data depends on, including event pipelines, usage aggregation, cardinality, deduplication, backfills, and processing latency, and you understand how they shape what a customer can be shown. A cross-org synthesizer : you read across engineering teams, Support, Sales, Finance, and product verticals, and turn diffuse signals into a defensible product position. Rigorous about quality : you treat accuracy in usage and cost data as a product standard you personally own, and you know how to balance investment in quality with new capability. Collaborative and opinionated : you build trust quickly with engineers, PM peers, designers, and commercial partners, you influence senior stakeholders without direct authority, and you adapt when new evidence emerges. Experienced in product management : you have 8+ years of Product Management experience, or a track record showing Staff-level capabilities in related software roles, with significant ownership of complex technical products. You are comfortable operating with ambiguity and breadth in platform work where the scope shapes itself over multiple quarters. Bachelor's degree in Computer Science, Engineering, or equivalent experience. Nice to Have: Experience with high-cardinality telemetry and the cost and pricing tradeoffs it creates. Experience with usage-based or consumption-based monetization, including metering, rating, and cost allocation. Familiarity with usage-based billing infrastructure such as Metronome, Orb, m3ter, Amberflo, Zuora, or Stripe Billing, or with FinOps tooling such as CloudZero, Vantage, or Finout. Experience owning a platform capability consumed by many internal product teams, including the adoption and onboarding motion that goes with it. Experience with pricing and packaging, and comfort reasoning about margin and cost-to-serve alongside a packaging change. Exposure to the FinOps Foundation framework or the FOCUS specification, and to chargeback, showback, and tag governance at enterprise scale. Benefits and Growth: High income earning opportunities based on individual performance New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global Spring Health benefits for employees and dependents age 6+, competitive global benefits   Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.   Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $244,000 — $305,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

Datadog is looking for a Senior UX Researcher to shape strategically important products across Core Pillars. The researcher's initial focus will be Agent Console, an emerging product area helping teams understand and improve the performance, usage, cost, reliability, and business value of AI agents. As priorities evolve, the role may support other product areas within Core Pillars. You'll establish a foundational understanding of our users while supporting product and design decisions happening today. This is a high-autonomy individual contributor role for someone who thrives in technically complex, quickly evolving environments and wants to build a durable research program and not simply execute a queue of studies. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What you'll do: Build and own an ongoing research program across Core Pillars, beginning with Agent Console and spanning foundational discovery, product evaluation, and post-launch learning. Partner with Product, Design, and Engineering to identify consequential decisions and conduct focused mixed-methods research using qualitative and quantitative evidence. Develop a strong understanding of AI agents, complex technical workflows, and enterprise users so you can identify meaningful questions and engage credibly with customers and partners. Develop a clear point of view from the evidence, influence product strategy and design, and remain involved through implementation and measurement. Advance how research is practiced by using AI-assisted workflows, connecting qualitative insight with behavioral data, building reusable knowledge, and enabling partners to conduct focused research. Who you are: You can independently own a meaningful portfolio of research from opportunity identification through execution, decision-making, and follow-through. You have deep qualitative research skills and can confidently use product telemetry, surveys, and other quantitative evidence. You connect research to product decisions and business outcomes, and you stay involved long enough to understand whether the intended results were achieved. You use AI thoughtfully in your research practice and can explain how it has improved the speed, scale, quality, or impact of your work. You can quickly learn complex technical domains and conduct effective research with enterprise and technical users. You communicate clearly, build trusted partnerships, and influence stakeholders with a practical, evidence-grounded point of view. Nice to have: Experience researching AI products, developer tools, observability, infrastructure, or other complex B2B software is a strong plus. Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits & Growth: Product training to develop an in-depth understanding of our product and space Continuous career development and pathing opportunities for internal mobility  Intra-departmental mentor and buddy program for in-house networking  An inclusive company culture, ability to join our Community Guilds New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Free global mental health benefit through Spring Health  Generous global benefits  Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $161,600 — $202,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .

As the Senior Product Manager for Chat, Video and Collaboration Integrations, you will own and lead the development of integrations that connect Datadog with the tools engineers use every day, such as Slack, Microsoft Teams, Google Chat, Zoom, Google Meet, ServiceNow, Jira and Linear. You will ensure that teams can receive alerts and notifications, collaborate in channels and meetings, take action on Datadog data, and manage tickets with bi-directional syncing between Datadog and external platforms.   Products across Datadog, including Incident Response, Security, Alerting, and Bits AI, use these integrations to meet teams in their existing workflows. Linking these tools with Datadog streamlines communication, accelerates issue resolution, and enhances system visibility.  These integrations also support Datadog's agentic initiatives by giving agents like Bits AI real time context from Slack, Teams, meetings, and tickets, enabling them to understand events and act where teams work.   We are looking for an experienced product manager who will engage with some of the world's leading tech organizations, as well as our partners, to gain a deep understanding of their chat and collaboration needs. You will set the vision for the platform, drive the development of new capabilities, including agentic workflows grounded in real-time context, and identify new integrations as customer needs evolve.   What You'll Do Own the strategy and roadmap for Datadog's chat (Slack, Microsoft Teams, Google Chat), video (Zoom, Google Meet, Microsoft Teams) and collaboration (ServiceNow, Jira, Linear and others) integrations, end-to-end. Build integrations as a platform: frameworks, APIs and guidelines that let product teams across Datadog ship great chat, video and collaboration experiences without starting from scratch. Standardize how Datadog issues and tickets sync bi-directionally across external work management systems like ServiceNow and Jira. Integrate AI capabilities across collaboration tools using real-time contextual data from chats, meetings, and tickets to automate actions. Deliver scalable enterprise management features, including identity mapping, administrative governance, and security controls. Partner with PMs across Datadog to plan joint OKRs and decide where to invest each quarter. Talk to customers constantly, from fast-moving startups to the largest enterprises. Turn what you learn into crisp PRDs, design partnerships and prioritized roadmaps. Support Sales, Solutions and Customer Success on strategic deals and migrations, and equip them to sell the integration story. Define and track adoption, engagement and revenue-influence metrics. Make roadmap bets and be ready to defend them.   What You'll Bring 5+ years of product management experience shipping technical B2B SaaS products, including ownership of a product area with multiple engineering teams. Deep experience with integrations, platforms or developer-facing APIs, ideally on chat or collaboration surfaces (Slack, Microsoft Teams) or ITSM / work-management systems (ServiceNow, Jira). A track record of driving roadmaps across organizational boundaries: aligning many stakeholders with competing needs without losing speed or focus. Experience working with strategic technology partners, or a clear point of view on how to build partner relationships that move a product forward. Strong technical depth: you can work through webhooks, sync models, auth, rate limits and AI/LLM trade-offs with engineers. You don't need to code, but you can go deep. Enterprise instincts: you understand how large organizations run IT operations, and you've designed for their complexity without giving up simplicity for everyone else. Experience (or genuine interest) in developer platforms, observability, incident response, ITSM, or AI-assisted and agentic product experiences. Clear, persuasive written and verbal communication. You're comfortable presenting to executives, customers and partner leadership, on stage and in a working session. A bias for action in ambiguity. This is a high-impact area where the roadmap is yours to shape.   Benefits and Growth High income earning opportunities based on individual performance New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing Sales training in MEDDIC and Command of the Message Intradepartmental mentor and buddy program for in-house networking An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups) Free, global Spring Health benefits for employees and dependents age 6+, competitive global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $192,000 — $240,000 USD About Datadog:  Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram , LinkedIn, and Datadog Learning Center. Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.  Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form . This form is for accommodation requests only and cannot be used to inquire about the status of applications.  Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog's  Applicant and Candidate Privacy Notice . For information on our AI policy, please visit Interviewing at Datadog AI Guidelines .