Trouvez votre Carrière de rêve

Company Overview Ghost is an inventory distribution platform and operating system for modern retail trade. We partner with the world's best brands to help them understand the true value of their inventory and route it to the right destinations globally. Ghost gives brands precise control over where and how their inventory is sold. Backed by top venture firms including L Catterton, Cathay Innovation, Union Square Ventures, Equal Ventures, and Eniac. Ghost has offices in Los Angeles and New York. About the Role We are looking for a Customer Success Associate to join our Sales team. In this role, you will manage a portfolio of strategic supplier partners. You will lead their onboarding, ensure their inventory is accurately merchandised and available on the Ghost platform, and coordinate closely with our Wholesale Sales organization to maximize supplier performance. This is a highly cross-functional role that requires strong organizational skills, close attention to detail, and a research-driven approach to pricing and inventory decisions. Key Responsibilities: Supplier Partnership Management Manage an assigned portfolio of strategic supplier partners, serving as their primary point of contact Lead supplier onboarding and inventory integration onto the Ghost platform Work directly with suppliers to onboard new supply into the system, ensuring a smooth and timely process Wholesale Order Management Support wholesale order management, from placement through fulfillment Research and compare pricing across suppliers to ensure competitive, accurate terms Coordinate with suppliers and internal teams to resolve order discrepancies and issues Merchandising Merchandise supplier inventory on the Ghost platform to maximize visibility and sell-through Maintain a high level of attention to detail across data entry, listings, and inventory records Cross-Functional Coordination Coordinate with the wholesale team to maximize inventory visibility and supplier performance Partner cross-functionally with Sales, Operations, and Merchandising teams to support supplier success Identify and troubleshoot issues that impact supplier performance or inventory availability Qualifications: 2+ years of experience in customer success, account management, wholesale, or a related role Strong organizational skills and exceptional attention to detail Comfortable researching and comparing pricing and data to support sound decision-making Excellent verbal and written communication skills, with experience liaising with external partners Proficiency in Excel/Google Sheets, and comfort working across multiple systems and platforms Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment Bachelor's degree preferred, or equivalent practical experience This role will be onsite in our los Angeles (mid-city) office. Our total compensation for this position can range from  $72,500 - $80,000. The actual amounts may vary based on factors such as experience, knowledge, skills, and abilities related to the position. Benefits we offer:  Medical, Vision, and Dental with some plans covered at 100%  Competitive compensation and equity structure 401K  Unlimited PTO  Ghost is an equal opportunity employer and values diversity in the workplace. We are committed to fostering an inclusive and innovative environment where all employees can thrive. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected characteristic under applicable laws.

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Go-to-Market Enablement develops the capabilities that help Stripe's customer-facing teams deliver greater value to users. We align expectations for role excellence, build practical learning experiences, and equip managers to reinforce new skills and behaviors. Stripe's Customer Success Managers are ongoing partners to some of our largest users after they begin using Stripe. They help users understand the health of their business on Stripe, address challenges, and identify opportunities to get more value from our products. Through regular business reviews and account engagement, they connect users' priorities with how Stripe can support their business. The Customer Success Enablement Business Partner will support these teams from onboarding through ongoing development, connecting global enablement programs with the priorities of Customer Success leaders, managers, and teams. What you'll do You'll serve as the strategic enablement partner to Customer Success leadership, helping identify the skills, knowledge, and practices that Customer Success Managers need to support their users effectively. You'll translate those needs into a focused enablement roadmap and work with global program owners, Customer Success Operations, and subject matter experts to deliver it. You'll bring an understanding of customer success work and combine strategic partnership with hands-on execution. That includes shaping role-specific learning offerings, equipping managers to reinforce skills, and using data and feedback to evaluate what's working. You'll also make clear tradeoffs about priorities, protect the team's time, and connect stakeholders with the right expertise across enablement. Responsibilities Partner with Customer Success leadership to define and execute an enablement strategy aligned with business priorities, role expectations, and performance needs Shape onboarding and ongoing development for CSMs, building role-specific offerings and coordinating handoffs for ongoing administration and management Build the governance, roadmaps, and operating rhythms needed to prioritize requests, manage dependencies, and deliver complex programs with consistency Coordinate with Customer Success Operations, technical enablement, Product, and Marketing to prepare teams for evolving products, processes, tools, and user needs Maintain an enablement roadmap, manage cross-functional dependencies, and communicate priorities, progress, and tradeoffs to leaders and stakeholders Use conversation intelligence, learning and competency data, business indicators, and field feedback to identify needs and evaluate enablement effectiveness Lead learning sessions and equip managers to reinforce skills through practice, coaching, assessment, and feedback Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of experience in customer success, professional services, enablement, program management, or a related field supporting post-sales or customer-facing teams Working knowledge of the customer success role, demonstrated through direct experience or close partnership with customer success teams Experience leading complex, cross-functional programs, including setting priorities, managing dependencies, and coordinating execution Experience partnering with senior stakeholders, communicating recommendations and tradeoffs, and translating business needs into practical programs, resources, or guidance Experience using data and stakeholder feedback to identify performance needs, evaluate results, and improve programs or ways of working Preferred qualifications Experience designing or delivering onboarding, training, or ongoing enablement for customer-facing teams Experience supporting customer success teams serving large enterprise customers Experience building or improving an enablement program, service model, or governance framework Experience working across regions and time zones within a global, matrixed organization Familiarity with conversation intelligence, learning platforms, workflow automation, or applications of artificial intelligence in enablement

Design Leader, Emerging Products (Asana Service Management & Command by Asana) Asana Design is an inclusive and collaborative community of designers from diverse backgrounds dedicated to designing the future of teamwork . We are looking for a hands-on Design Leader to shape two of our emerging products: Asana Service Management and Command by Asana . In this 0→1 leadership role, you will thrive in early-stage ambiguity, partner closely with product, engineering, and research leadership to define the product design vision, and personally craft experiences that drive product-market fit . You will also represent design in strategic forums with senior and executive leadership, driving outsized impact on compa ny-level investments and roadmaps . This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you'll achieve Own the end-to-end design strategy and product vision across Asana Service Management and Command by Asana, driving directly toward product-market fit . Stay hands-on in the design craft, balancing speed and quality to determine when to iterate rapidly with prototypes and when to execute deep design investment . Integrate AI tools into the design workflow and champion thoughtful, human-centered, AI-powered product experiences. Build, mentor, and lead a high-leverage, globally distributed product design team as these product spaces grow . Partner closely with Experience Research to deeply understand and validate problem spaces across target IT, HR, and developer personas . Establish design quality bars and scalable patterns suited for early-stage 0→1 products while maintaining alignment with Asana's overall design system . Represent design in reviews and strategic discussions with senior leadership and executives, providing a clear point of view to guide company-level decisions . Collaborate cross-functionally with General Managers, Product Managers, and Engineering leads to align roadmaps with user needs . About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Proven track record leading product design from 0→1, successfully navigating ambiguity to achieve product-market fit . Demonstrated experience hiring, coaching, and developing product design teams within fast-paced, evolving environments . Strong systems thinker with expertise in cross-functional collaboration alongside engineering, product management, and research . Credible communicator with experience presenting strategic design rationale, roadmap trade-offs, and product vision to executive leadership . Fluency with emerging AI tools and techniques applied both to design workflows and product features . Familiarity or experience with service management workflows (e.g., ticketing, incident management, ITSM/ESM) or d eveloper-facing products and platforms . At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every list ed requirement, we still encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recogniz e you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why w e check ourse lves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between $350,000 -$450,000 . The actual base salary will vary based on various factors, including market and individu al qualifica tions objectively assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

As a Customer Enablement Manager, you will help enterprise customers design, launch, and adopt better ways of working with Asana. You will own a portfolio of customers, leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes. This role also includes project-based implementation work, partnering directly with customers to design, configure, test, and launch workflows. Across both enablement and implementation engagements, you will help customers translate Asana and AI capabilities into practical ways of working that create lasting value. This role is based in our Sydney office with an office-centric hybrid schedule . The standard in-office days are Tuesday, Wednesday, and Thursday . Most Asanas have the option to work from home on Mondays and Fridays . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you'll achieve Trusted Advisory: Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery, process mapping, and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and collaboration. Own a Portfolio of Customer Enablement Engagements: Independently manage ongoing and time-bound engagements across a portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes. Lead Project-Based Implementations: Flex into structured implementation engagements based on customer and business needs. Manage projects from discovery and implementation planning through workflow configuration, testing, launch, and handoff while keeping stakeholders aligned to milestones, responsibilities, and desired outcomes. Drive Workflow and AI Adoption: Help customers adopt new ways of working, including AI-enabled workflows, by translating Asana capabilities into practical use cases. Guide customers through the process and behavior changes required to successfully embed new workflows into their organization. Deliver Strategic Enablement: Facilitate workflow consultations, workshops, training programs, and scalable learning experiences for audiences ranging from end users and workflow owners to champions and business leaders. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 4+ years of experience in customer enablement, implementation, customer success, consulting, professional services, change management, learning and development, or a related customer-facing role, ideally within SaaS. Demonstrated experience leading customer engagements that combine discovery, consultation, solution design, facilitation, implementation, and enablement to drive adoption or behavior change. Hands-on experience working directly with customers to translate business requirements into workflow designs and configure solutions through testing and launch. Strong project and portfolio management skills, with the ability to balance an ongoing portfolio of customers alongside time-bound implementation projects, competing priorities, milestones, and cross-functional stakeholders. Consultative problem solver skilled in asking thoughtful questions, identifying root causes, synthesizing customer needs, and recommending clear solutions. Effective facilitation and communication skills, with the ability to engage audiences ranging from end users and workflow owners to champions and senior business stakeholders. Commercial awareness and an understanding of how successful impl ementation and adoption contribute to customer value, retention, and expansion. At Asana, we're committed to building teams that include a variety of backgrounds, per spectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we st ill encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We b elieve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by bi ases, we're committed to looking at market value, which is why we check ourse lves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between 143,000-162,000 AUD  The actual base salary will vary based on various factors, including market and individual qualificat ions objectiv ely assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation p ackage may include additional components such as equity, sales incentive p ay (for most sales roles), and benefits . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . We strive to provide equitable and c ompetitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefit s Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

This is Engineering at Lattice Lattice's Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We're highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice's first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We're looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice's values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What's Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is $187,500 - $234,500. This position is also eligible for incentive stock options, subject to the terms of Lattice's applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Vision insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; Internet and Phone Stipend; One time WFH Office Set-Up Stipend; 401(k) retirement plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.   Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

Location Requirement: This role is open to candidates located in British Columbia or Ontario, Canada. At this time, we are only able to hire employees residing in these provinces. This is Engineering at Lattice Lattice's Engineering team continuously works to better our product and our craft. We use a modern, cutting-edge tech stack and love experimenting with new technologies. We strive for maintainable, robust, and performant code. We're highly collaborative and continuously iterative and work closely with designers and product managers. We prioritize not only great technical architecture but also an amazing product experience. The Integrations team builds the product and platform capabilities that connect Lattice with the tools our customers rely on. The team has established Lattice's first outbound integration pattern with Workday, launched an MCP Server now used by more than 100 customers, and is expanding into third-party productivity-data ingestion to power products including Auto Updates and Evidence-Based Reviews. We're looking for an Engineering Manager to help this team scale its impact: bringing integrations to market, building reusable platform capabilities and playbooks, and creating the operating rigor that allows each new integration to ship more effectively than the last. What You Will Bring to the Table You have 4+ years of experience directly managing software engineers. In this capacity, you have been responsible for guiding and coaching the development of your direct reports, providing performance feedback, hiring, and fostering a diverse, collaborative, and inclusive team culture. Experience leading integrations, API/developer platforms, ecosystems, or marketplace teams. Proven record shipping and operating third-party integrations, managing partner dependencies and API reliability. Strong people leadership, including coaching for growth and promotion and addressing sustained underperformance. Builds clear operating mechanisms for prioritization, delivery, quality, and cross-functional decisions. Effective cross-functional partner to Product, TPM, GTM, and external technical stakeholders; able to build alignment across complex discussions. Connects technical strategy to organizational goals and delivers measurable outcomes. Exceptional written and verbal communicator who adapts effectively for executives, technical teams, and non-technical audiences. Comfortable owning ambiguous, high-autonomy work and driving it to completion. Empathetic, employee-centered leader committed to helping team members do the best work of their careers. Demonstrates Lattice's values: Ship Shipmate Self, Clear Eyes, Own The Outcome, and What's Next? Preferred: experience with Node.js, React, Flow, GraphQL, Postgres, and AWS. What You Will Do Lead delivery of third-party integrations and platform capabilities from prioritization through launch and ongoing operation. Create reusable playbooks, technical patterns, and processes that reduce the time and effort required to launch future integrations. Mentor and coach engineers, promoting technical growth and aligning their development with team & company objectives. Bring a relentless passion for continuous improvement for both engineering craft and processes. You will ensure a delightful, reliable experience for Lattice customers around the globe, while simultaneously enabling a rapid pace of development. You will work with your team, Product, and Design to build new customer-facing products, and improve upon existing ones. You will represent your team to the larger org. Ensure they receive public recognition for their success and take ownership of their failures. ___ The estimated annual cash salary for this role is CAD $146,250 - CAD $195,000. This position is also eligible for incentive stock options, subject to the terms of Lattice's applicable plans. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; Life, AD&D, and Disability Insurance; Natural Disaster Support Program; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Working Remotely Stipend; One time WFH Office Set-Up Stipend; Retirement Plan; Financial Planning; and Learning & Development Budget. Note on Pay Transparency: Lattice provides an estimate of the compensation for roles that may be hired as required by regulations. Compensation may vary based on (a) location, as Lattice factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, Lattice leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Lattice reserves the right to modify this information at any time, subject to applicable law. Lattice welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. #LI-remote About Lattice Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choices than ever before, businesses that put employees first are winning 🏅– and Lattice is building the tools to empower those people-centric companies. Lattice is a people success platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like Loom, Robinhood, and Gusto.   Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" button below, you consent to Lattice processing your personal information for the purpose of assessing your candidacy for this position in accordance with Lattice's Job Applicant Privacy Policy .

Why join us Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex's AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career. Engineering at Brex Engineering at Brex is about building systems that scale with speed and intention. Our teams operate with high autonomy and deep collaboration, own outcomes end to end, and push for excellence from architecture to deployment. It's an environment where engineering is a craft and builders grow by solving meaningful technical problems. What you'll do The Identity and Access Management team builds and maintains secure, user-friendly authentication and authorization systems that protect users, safeguard company assets, and provide a seamless access experience for developers. The team owns critical platform capabilities including login methods, step-up authentication, our custom authorization platform, account delegation flows like Copilot, Pro Access login, embedded partnerships authentication, and core vendor integrations. As a Staff Engineer on IAM, you will lead projects and initiatives to improve the security, reliability, and developer experience of our authentication, authorization, and identity platforms for customers, partners, and internal systems. You will scope and drive projects with clear impact, work cross-functionally with the broader engineering organization, help define the team's technical quality, and help evolve the identity platform as Brex invests in signed identity propagation, delegated and agent identity, fine-grained authorization, stronger auditability, and enterprise-ready customer authentication experiences. Where you'll work This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require Monday, Wednesday and Thursday to be designated in office days. As a perk, we also have up to four weeks per year of fully remote work! Responsibilities Design, build, and operate backend systems and APIs for authentication, authorization, identity context, and audit-related workflows. Lead engineers across the organization on initiatives end to end, from technical design and implementation through rollout, measurement, and operational support. Improve login and access experiences across SSO, MFA, step-up authentication, delegated access, and enterprise identity flows. Build and extend authorization systems that support custom roles, resource-aware access control, and secure defaults for product teams. Lead creation of durable, identity-aware audit trails and attribution for user, service, delegated, and agent-driven actions. Partner closely with engineers across Brex to make IAM integrations secure by default and easier to adopt through clear patterns, tooling, and shared libraries. Mentor engineers on the team to deliver high-quality code and produce operational improvements that raise the bar for reliability and maintainability across the team's systems. Requirements You have strong software engineering fundamentals and experience building reliable production backend systems. You have experience leading complex projects and mentoring other engineers. You have strong API design fundamentals, rigor around testing, code quality, and documentation. You understand core IAM concepts such as authentication, authorization, sessions, tokens, MFA, SSO, OAuth, SAML, OIDC, or RBAC. You communicate clearly, collaborate well across teams, and are effective in cross-functional technical discussions. You care about operational excellence and know how to improve system reliability, reduce toil, and maintain high-quality services over time. You have strong product and engineering judgment and can balance security, usability, and developer experience. Bonus points You have worked on identity and access management, authentication, authorization, or audit systems in a production environment. You have hands-on experience with Okta, Oso, SSO, SAML, OIDC, OAuth, or WebAuthn. You have experience building enterprise-facing admin controls, authorization platforms, delegated access flows, or audit trails. You have worked on platform teams that provide shared infrastructure, paved roads, or secure-by-default frameworks for other engineering teams. Compensation: The expected salary range for this role is $240,000 - $300,000 CAD. However, the starting base pay will depend on a number of factors, including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package. Brex LLC is a wholly owned subsidiary of Capital One, N.A. Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a  brex.com  domain. Any outreach claiming to be from Brex via other sources should be ignored.

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity?  In AI, proximity to customer reality is the moat. Even the best model doesn't run itself: it takes someone who gets close enough to a customer's business to make it work, and that closeness doesn't happen on its own. That's where the Forward Deployed Product Manager comes in. You'll work directly with our biggest customers at the moments that matter most in their journey with Fin, whether that's proving out value in an evaluation, getting a deployment live, or expanding what's possible once it's working, and get them to real, measurable success with Fin faster than they'd get there on their own. What you learn with them feeds back into the product, so every customer after them gets there faster and better too. This is a very novel role in the industry, still being shaped, and you'll help sharpen what great looks like at Fin: evolving the playbooks, and shaping how we win and deliver on our biggest, highest-stakes deals. This is a high-ownership, high-visibility role for a PM who wants real time with customers and hands-on time with the product, and who's comfortable making progress before every answer is known. What will I be doing?  Own outcomes for a portfolio of strategic customers deploying Fin. Understand their business, their support operation, and their technical environment well enough that the deployment plan you propose earns trust immediately. Run the full arc yourself. Pitch and demo Fin, scope the solution, hands-on configure it (including custom development if required), and unblock whatever gets in the way, whether that's a product gap, a technical integration, or a cross-functional snag. Be the AI expert in the room. Customers should leave every conversation with you knowing more about how to get outstanding results from Fin. Partner tightly with Sales, Success, and R&D so each deployment feels like one team to the customer, not a relay race. Turn what you learn in the field into product. Bring specific, evidence-backed input, not just feature requests, to shape the roadmap. Build the playbook as you go: the deployment patterns, templates, and best practices that make the next ten deployments faster than the first. Help define what Forward Deployed PM means at Fin . It's a very novel role across the industry, still being shaped, and you'll help sharpen what it looks like here. Success in this role looks like your customers thriving with Fin, and the product getting sharper because of what you learned from them. It's product management at its core, not solutions engineering, customer success, or professional services. What skills do I need?  Experience: No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure. Customer obsession: Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results. Communication & storytelling: You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience. Technical fluency: You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups. Evidence-based thinking: You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story. Cross-functional influence: You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin. Comfort with ambiguity: You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution. Operational rigor: Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish. Even better if you have: Experience building product for enterprise customers Startup or B2B SaaS experience Background in technical consulting, solutions engineering, or customer success #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Strategic CSM, you'll partner with our largest and most complex customers to help them succeed in the new era of AI-driven customer service. You'll work with C-suite leaders and their Support teams to guide them through their AI Agent transformation with Fin — from early project scoping and requirements gathering, to measurable adoption, to industry-best automation rates and business outcomes.  This role is an opportunity to shape how the world's leading companies deploy AI to transform their support operations and achieve strategic outcomes aligned to their business goals. Responsibilities Own the retention and health of a portfolio of strategic customers. Track leading indicators (Fin resolution rate, involvement, CSAT, adoption breadth, stakeholder engagement), flag risk early, and run mitigation plans to secure renewals in partnership with Account Management. Drive measurable value realization by tying Fin's performance to each customer's business outcomes (cost savings, team capacity, customer experience), and make that ROI visible to executive sponsors at every stage of the relationship. Build and prioritize an Automation Roadmap for each customer, balancing competing demands to deliver outcomes across your portfolio. Develop trusted advisor relationships from the C-suite to individual contributors, and multi-thread accounts so success doesn't depend on a single champion. Lead requirements gathering and process mapping of customers' standard operating procedures, and document them in clear, precise and actionable terms. Partner with engineers to turn customer requirements into Fin solution designs, and guide customers on configuration best practices, knowledge strategy and prompt design. Analyze Fin usage and performance data to find optimization opportunities, close resolution gaps and uncover expansion use cases. Lead Success Plans, QBRs/EBRs and strategic planning sessions that align Fin's roadmap with the customer's goals. Keep deep product knowledge of Fin's fast-expanding capabilities and stay aware of where the AI-agent market is heading, so you can position Fin against alternatives. Act as the Voice of the Customer internally, turning customer insights into product feedback and shaping our solutions strategy. Mentor other CSMs and help shape the playbooks and best practices of a growing team. What skills do I need?  8+ years of customer-facing experience in management consulting, strategy, advisory, or enterprise SaaS CSM roles. Experience with business process mapping, requirements analysis, and solution design. Strong technical acumen and passion for AI/agent-building (coding not required). Ability to simplify and communicate complex problems clearly across audiences. Strong prioritization skills to effectively manage a broad portfolio of customer accounts while delivering depth of impact. Demonstrated success driving adoption, process improvement, and measurable outcomes for enterprise customers. Self-motivated, adaptable, and curious team player with a high level of self-efficacy.   The OTE range for candidates within the New York or San Francisco Bay Area is $186,300 $207,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  The OTE range for candidates within the Greater Chicago Area is $167,670- $186,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Principal Customer Success Manager, you'll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You'll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin's capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal. You'll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team. Responsibilities Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans. Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams. Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin's roadmap and performance to customers' business priorities. Drive measurable value realization by tying Fin's outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors. Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones. Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions. Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design. Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals. Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases. Maintain deep knowledge of Fin's evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives. Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy. Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team. What skills do I need? 8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role. Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs. A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams. Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers. Experience with business process mapping, requirements analysis, solution design, or complex technology implementations. Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities. Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required. Ability to simplify complex problems and communicate clearly with both executive and technical audiences. Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio. Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment. A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team. The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).  #LI-Hybrid Unleash Your Potential When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.  Policies  Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our  core values .   Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.  Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.  

MongoDB is growing faster than it has in years, with strong momentum in Atlas and EA. We are consolidating global Revenue Marketing under one leader to strengthen our partnership with Sales and build a modern, AI-powered revenue growth engine. The SVP of Revenue Marketing owns marketing-sourced revenue for our sales-led business across AMER, EMEA, and APJ, including new investments in India, Japan, and Public Sector. You will rethink how we generate growth, connecting account intelligence, enterprise demand creation, developer engagement, and sales execution into a scalable system that influences architecture decisions and converts demand into revenue. You will also own partner marketing, digital services, and MDF. This role reports to the CMO, sits on the Marketing Leadership Team, and partners directly with the CRO. This is a revenue role that lives in marketing. You know why pipeline is short before anyone asks, and you act. This role can be based out of any of our US offices or remotely in the United States.  What you will own Marketing-sourced revenue: Own the sales-led marketing revenue target, regional forecasts, and performance; Anticipate pipeline gaps, diagnose performance, and adjust investment and execution to deliver the number Global revenue growth system: Build a unified growth engine across AMER, EMEA, and APJ; Move beyond traditional campaign- and event-centric execution toward always-on, signal-driven engagement; Establish repeatable growth plays, shared capabilities, and measurement while enabling regional teams to adapt to local markets Enterprise demand and architecture decisions: Build account-based growth motions that engage executives, architects, and technical buyers early in their decision-making; Partner with Sales and technical teams to position MongoDB for new application and AI architectures, turning strategic account engagement into qualified pipeline and revenue AI and automation: Partner across Marketing to redesign workflows, automate execution, and improve targeting, personalization, and optimization; Use AI to increase speed and impact while freeing teams for higher-value work Partner marketing: Own hyperscaler, GSI, and OEM co-marketing, including MDF; Build scalable partner growth motions and tie investment to pipeline and revenue New market growth: Build scalable market-entry and expansion models for India, Japan, and Public Sector, leveraging global capabilities and local market expertise What we're looking for Revenue accountability: You've owned and delivered a meaningful marketing-sourced revenue target at a B2B SaaS company operating at scale, across multiple regions and segments; You have experience navigating complex enterprise sales motions and driving predictable revenue growth Commercial credibility: You're a trusted partner to a CRO, experienced in enterprise account strategy, complex sales cycles, and expansion motions; You know how to diagnose pipeline gaps and drive corrective action Systems thinking: You've redesigned how marketing generates growth, not just optimized existing campaigns; You connect data, technology, workflows, and people into scalable revenue motions AI fluency: You understand how AI and automation can transform marketing execution and have translated new capabilities into measurable business outcomes Global leadership: You've led large, distributed teams and strong regional leaders, including meaningful APJ experience; You balance global scale with local execution Ecosystem experience: You've worked with hyperscalers and GSIs and know how to translate partnerships into pipeline Enterprise and technical buyer expertise: You've built demand and driven growth in complex enterprise sales motions, engaging C-suite executives, architects, and technical buyers; You understand how to connect developer adoption to enterprise platform decisions and navigate long, multi-stakeholder buying cycles Plus: Experience with data platforms, AI workloads, new market development, Japan, or Public Sector How we'll measure success Marketing-sourced revenue: Pipeline through closed-won, against global and regional targets Pipeline performance: Conversion, velocity, and qualified pipeline in strategic accounts Revenue efficiency: Marketing-sourced revenue and pipeline per dollar invested, including partner ROI Growth system effectiveness: Adoption and performance of repeatable, signal-driven revenue motions AI and automation: Measurable improvements in execution speed, productivity, and program performance Strategic growth: Qualified pipeline and revenue from new application and AI architectures, penetration of strategic enterprise accounts, and new market performance in India, Japan, and Public Sector About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.  To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 426495 MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB's base salary range for this role in the U.S. is: $213,000 — $419,000 USD

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity, and support where every team member's voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. What you'll do Responsibilities • Investigate accounts to identify fraudulent merchants, card testing, account takeover, and other fraud vectors • Conduct investigations on merchant accounts to support financial partner requirements • Assess risk factors and trends of potentially fraudulent activity • Help maintain fraud detection strategies and business rules that balance fraud loss and customer experience • Contribute to root cause analysis to identify opportunities to predict, prevent, and mitigate risk within process and performance • Participate in monthly, quarterly, and annual business reviews for the Fraud Operations team Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements • Some experience in fraud analysis, fraud investigations, or fraud operations • Experience using data to make assessments and judgments • A team-focused mentality and effective problem-solving skills • The ability to approach challenges from a user perspective while being pragmatic and solutions-oriented • You're willing to periodically work a weekend (remotely) for which you will be compensated with weekdays off • You are available to work 100% in-office on Av. Paseo de la Reforma, Mexico City. We're open to people relocating from other Mexican states, and you may be eligible for relocation assistance from Stripe, depending on the distance you'd be moving from. Preferred qualifications • Fraud experience in payments, e-commerce, or fintech mitigating digital and card-not-present fraud • Knowledge of fraud schemes, fraud prevention methods, and fraud detection tools • Prior fraud experience across multiple industries and verticals • Experience in a high-growth technology company • Experience working from a queue