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Job Description BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the intelligence community, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom. We are looking for an experienced Business Analyst to join our technology-based program supporting a key government customer. This program will deliver software services on a ServiceNow platform. The analyst will be responsible for requirements management, system testing and validation, and business process modeling. Requirements Management Elicit, analyze, and document functional and technical requirements through stakeholder requirements discovery sessions. Create and maintain detailed system requirement specifications and user requirement documents Support traceability matrices to ensure alignment between business needs, system capabilities, and test plans. Business Process Modeling Map current-state (as-is) and future-state (to-be) business processes. Identify process gaps, inefficiencies, and system automation opportunities Collaborate with process owners to validate workflows and ensure alignment with strategic objectives and functional requirements System Testing And Validation Develop system and user acceptance test plans, test cases, and acceptance criteria Coordinate and execute functional, regression, and integration testing efforts Assist in defect triage and resolution with development teams Programmatic Status Reporting Assisting in preparing and delivering regular reports, dashboards, and presentations to project stakeholders, highlighting progress, risks, dependencies, and mitigation plans Track deliverables, milestones, and resource allocation using project management tools Stakeholder Collaboration & Support: Act as a liaison between various stakeholders, technical architects, and developers Ensure stakeholder needs are translated into feasible, scalable system designs Support change management and training efforts by delivering process documentation and end-user materials ABC Required Education, Experience, & Skills A Bachelor's degree with a minimum of eleven (11) year's relevant experience required. Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field. 6 years of experience as a Business Analyst or in a related role. Strong knowledge of business process modeling, requirements gathering, and data analysis. Experience with project management and change management methodologies. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and business analysis tools (e.g., JIRA, Visio, or similar). Strong analytical, problem-solving, and critical thinking skills. Excellent communication and interpersonal skills, with the ability to work with diverse teams. Ability to manage multiple priorities and deadlines in a fast-paced environment. Preferred Education, Experience, & Skills Certification in Business Analysis (e.g., CBAP, PMI-PBA, or similar). Experience with data analytics tools (e.g., Tableau, Power BI, etc.). Familiarity with Agile or Scrum methodologies. Experience with ServiceNow. Pay Information Full-Time Salary Range: $146670 - $249330 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. About BAE Systems, Inc. BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

What You Will Do Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends solutions that support and enable the credit union to achieve its goals. Works on projects of varying magnitude and helps to ensure the implementation from beginning to end is timely and satisfactory to stakeholders. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values. What We Require Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education and/or experience. Minimum of five (5) years in a large financial institution environment or comparable experience. Minimum of two (2) years of related experience and/or training as a Business Analyst performing the following activities: (a) Requirements gathering, (b) Use Case generation and documentation, (c) Design of complex solutions using multiple architectures, (d) Generation and documentation of both Functional and Technical Design Documents for use by self and other programming staff. Minimum of one (1) year hands-on experience designing and implementing technical solutions. Use of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production. Work in a team environment, meet deadlines, and take on a high level of responsibility and accountability environments. Superb critical thinking, analytical, interpersonal, written and verbal communication skills. Excellent organizational skills with the ability to pay close attention to details. Ideal Candidate Will Have Experience with Fidelity Information Systems' "Systematics" banking software product suite. Proven experience in participating/coordinating multiple simultaneous projects and ability to work with general supervision. Excellent knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Visio). ACH experience in Digital Banking

Job Title: Senior Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: None Type of Travel: None CACI is seeking a highly motivated Senior Business Systems Analyst to manage the ingest, development, and delivery of new and enhanced capabilities following an Agile framework. You will be responsible for conducting business and system analysis to deliver an enterprise-wide solution on a ServiceNow Platform. You will work with stakeholders to ensure the successful delivery of enhancements and capabilities. Responsibilities Serve as a Business Systems Analyst in an Agile/Scrum environment, working closely with product owners, Scrum Masters, and development teams. Act as the primary liaison for capturing, analyzing, and managing functional and non-functional requirements, including detailed user stories. Translate business and mission objectives into actionable system requirements within a prioritized product backlog. Performs analysis of business or systems processes to identify improvements. Meet regularly with internal and external stakeholders to gather, validate, and refine business needs. Clearly communicate business needs to the development team through well-defined user stories and acceptance criteria. Collaborate with the Scrum Master to define Release and Sprint backlogs, assist in resolving impediments, and contribute to sprint planning activities. Partner with cross-functional teams throughout the development lifecycle to ensure that solutions meet customer expectations and business objectives. Evaluate completed work to confirm it aligns with requirements and agreed scope. Lead product demonstrations to stakeholders, collect feedback, and report on iteration outcomes. Coordinate with program members and stakeholders to ensure migration schedules and milestones are tracked, communicated, and achieved. The ability to be adaptable and to work constructively with a technically diverse team is also crucial. A willingness to learn and stay abreast of industry trends is also required. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex problems, both technical and procedural. Required Qualifications TS/SCI with CI poly required 5+ Years of relevant experience (bachelor's degree in relevant field may be substituted for 5 years of relevant experience; master's degree in related field may be substituted for bachelor's degree and 3 years relevant experience). Hands-on experience capturing IT requirements by leveraging business analysis techniques conducting surveys, workshops, use case and business process modeling. Experience supporting enterprise IT service management platforms such as ServiceNow, Remedy, and Atlassian Working knowledge of web based IT enterprise systems Experience preparing and conducting briefings for diverse audiences, and writing technical documentation (i.e. SOPs) Experience conducting and leading technical exchange meetings Excellent verbal and written communication skills Desired Qualifications Experience using ServiceNow SAFe and Agile modules Experience with ServiceNow catalog management, and business workflow Certified Scrum Master or other agile certifications ITIL V4 certification Possess high level of organization and presentation skills What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The Proposed Salary Range For This Position Is $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric's innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential 'Linc' that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company's website at https://www.lincolnelectric.com. Location: Euclid - Automation Employment Status: Salary Full-Time Function: Information Technology Pay Range: ( $90,191.00 - $112,738.00) Target Bonus: 10.0% Req ID: 30309 Position Summary We are seeking an experienced and results-driven Business Analyst with 5 to 7 years of experience supporting Salesforce platforms and web-based technologies. This role serves as a critical link between business stakeholders and technical teams, translating business requirements into scalable technology solutions that improve customer experience, operational efficiency, and digital capabilities. The ideal candidate will possess strong analytical skills, expertise in Salesforce capabilities, and experience with web technologies, digital platforms, integrations, and Agile delivery methodologies. Key Responsibilities Business Analysis & Requirements Management Partner with business stakeholders to understand strategic objectives, business processes, and operational challenges. Conduct workshops, interviews, and discovery sessions to gather and document business requirements. Create detailed business requirements documents, user stories, process flows, use cases, and acceptance criteria. Analyze existing business processes and recommend technology-driven improvements and automation opportunities. Facilitate stakeholder reviews and obtain approval for business and functional requirements. Salesforce Platform Support Collaborate with Salesforce administrators, developers, architects, and business teams to design and implement solutions. Support Salesforce Sales Cloud, Service Cloud, Commerce Cloud, and related platform capabilities. Evaluate business requirements and recommend configuration versus customization approaches. Assist with Salesforce releases, testing activities, deployment planning, and user adoption initiatives. Monitor enhancement requests and maintain prioritized product backlogs. Web Technologies & Digital Solutions Support enterprise websites and digital applications. Gather requirements for web enhancements, content management systems, integrations, and customer experience improvements. Work with UX/UI designers, developers, and marketing teams to ensure solutions align with business objectives. Key Responsibilities (Continued) Project Delivery & Agile Execution Collaborate with project managers and development teams to ensure successful project execution. Support testing efforts, including User Acceptance Testing (UAT), defect management, and release validation. Track project requirements throughout the lifecycle and ensure traceability from concept through deployment. Data & Reporting Analyze business and customer data to support decision-making and process improvements. Define reporting and dashboard requirements using Salesforce reporting capabilities and related BI tools. Ensure data quality, consistency, and alignment across integrated systems. Required Qualifications Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field. 5 to 7 years of experience as a Business Analyst supporting enterprise applications. 3+ years of experience working with Salesforce platforms. Experience gathering and documenting business and technical requirements. Strong understanding of software development lifecycle (SDLC) and Agile methodologies. Strong analytical, problem-solving, and process-mapping skills. Excellent communication, stakeholder management, and presentation skills. Preferred Qualifications Experience supporting web-based applications, CMS platforms, or enterprise websites. Experience with various Salesforce Clouds Knowledge of web technologies Experience with project management and collaboration tools such as Jira, Azure DevOps, or similar platforms. Experience with reporting and analytics tools such as Power BI, Tableau, or Salesforce dashboards. Exposure to ERP integrations (SAP, Kinetic, or similar systems). Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.

Senior Enterprise Business Analyst- Hybrid | Cary, NC We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About The Job The Enterprise Technology organization within Cloud and Information Services (CIS) is seeking an experienced Enterprise Business Analyst who is passionate about solving complex challenges and creating meaningful business impact. In this highly visible role, you'll collaborate with leaders and stakeholders across SAS to uncover opportunities, streamline processes, and deliver innovative solutions that transform how we work. Your insights and recommendations will help influence strategic decisions, improve operational effectiveness, and enable the success of key enterprise initiatives. As a trusted partner in business transformation, you'll lead end-to-end process analysis and improvement efforts that span multiple organizations and technologies. From identifying automation opportunities and driving operational efficiencies to defining future-state capabilities and guiding organizational change, you'll play a pivotal role in shaping the future of SAS. If you're energized by connecting strategy to execution, building strong partnerships, and delivering lasting business value, this is an opportunity to make an impact on a truly enterprise scale. As An Enterprise Business Analyst, You Will Develop a deep understanding of enterprise and organizational systems, processes, and workflows. Serve as an internal consultant and liaison between the business and technical community to foster collaboration, clear and transparent communication to ensure mutually beneficial solutions and work to build deep relationships and trust with the business and partners Analyze and document current‑state processes, identify improvement opportunities, and define future‑state recommendations to contribute to the Enterprise Technologies product roadmap Collaborate with cross‑functional teams to translate business requirements into clear, actionable technical solutions. Use a variety of techniques and tools to capture business requirements while partnering with internal business units to support successful delivery of enterprise and organizational objectives. Engage in the end-to-end project lifecycle by leading requirement gathering sessions and workshops to develop and implement enterprise business applications and services. Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do. Required Qualifications 8+ years of experience in business process analysis, systems documentation, and requirements elicitation. Bachelor's degree in a quantitative field, preferably Information Systems or a related discipline. Ability to establish trusted partnerships and influence outcomes across cross‑functional teams and senior leadership. Ability to communicate complex business and technical concepts clearly and effectively across diverse audiences. High-performing contributor with strong execution discipline to drive multiple initiatives forward concurrently. Ability to communicate complex topics visually and verbally to accelerate shared understanding and decision‑making. Credible change agent who identifies opportunities for improvement and helps the organization successfully navigate transformation. Equivalent combinations of education, training, and experience may be considered Preferred Qualifications Ability to translate business needs into functional and technical requirements Experience working in/with Marketplace, Finance, Human Resources and/or Consulting business units would be an asset Experience with the Software Development Life Cycle (SDLC) with both Agile and Waterfall methodologies Experience with using Atlassian Jira for business requirement development and project management Experience with ServiceNow, Oracle Fusion, Microsoft O365 Experience with acting as a trusted advisor on large, enterprise scale projects Experience with preparing and delivering executive communications for enterprise scale projects World-class Benefits Highlights include... Comprehensive medical, prescription, dental and vision plans. Medical plan options include: PPO with low annual deductible and copays. HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). Onsite Health Care Center (HQ) that's free to employees and family members enrolled in the PPO plan. There's a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! An industry-leading 401k plan. Tuition Assistance Program and programs and resources to support your development Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. Volunteer Time Off, parental leave and unlimited paid sick days. Generous childcare benefits for all full-time employees. You are welcome here. At SAS, it's not about fitting into our culture – it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Additional Information To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights. Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process. SAS only sends emails from verified "sas.com" email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com. Let's stay in touch! Join our Talent Community to stay up to date on company news, job updates and more.

About The Role It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. We're looking for a talented Business Process Analyst III to join ARC. In this role you will s erve as the primary business analyst and day-to-day business capability lead for assigned Salesforce capabilities and supporting business processes. You will perform business analysis, business process improvement, and product ownership responsibilities to optimize business operations and deliver scalable technology solutions that improve customer experience, operational efficiency, productivity, and quality. You will work closely with business stakeholders and technical teams to analyze business processes, identify opportunities for improvement, and translate business needs into effective technology solutions. While Salesforce serves as the primary platform supporting assigned business capabilities, consider interactions with other enterprise systems and applications to ensure solutions align with broader business processes and organizational objectives. You will serve as the primary liaison between business stakeholders and the delivery team, leading discovery efforts, documenting business and functional requirements, maintaining the product backlog, supporting agile delivery, coordinating user acceptance testing, and validating completed functionality. You will partner with stakeholders throughout the solution lifecycle to ensure delivered capabilities align with business objectives and deliver measurable value. You will leverage Salesforce platform knowledge and perform configuration and administration activities, when appropriate, to support the timely delivery of business solutions. What You'll Get To Do Partner with business stakeholders to analyze business processes, gather requirements, and translate business needs into scalable technology solutions. Document business requirements, user stories, process flows, and acceptance criteria to support successful solution delivery. Identify opportunities to improve ARC business processes, customer experience, productivity, and quality within assigned business capabilities. Apply continuous improvement principles and data analysis to recommend process and technology enhancements. Manage the product backlog for assigned Salesforce capabilities, partnering with stakeholders to prioritize work and support Agile delivery. Organize and participate in solution validation, user acceptance testing, and demonstrations to ensure delivered functionality meets business needs. Build collaborative relationships with business stakeholders and serve as the primary liaison between business teams and technical resources. Facilitate discovery sessions, communicate solution recommendations, and support business readiness throughout the delivery lifecycle. Ensure future state requirements are aligned with ARC's Key Business Objectives (KBOs), Salesforce best practices, business process re-engineering principles and customer experience best practices. Collaborate with developers, architects, UX designers, and QA to support solution design, testing, implementation, and adoption. You'll Bring These Qualifications Bachelor's Degree in Business Administration, Industrial Engineering, Operations Management or similar discipline 4+ years' experience in similar role The ability to use qualitative and quantitative data in making fact-based decisions Must be able to extract objective information from large amounts of ambiguous information Must be able to negotiate for SME resources and manage projects with limited authority over SMEs Strong verbal and written communication are key in conveying findings, recommendations and project results Strong skills interviewing SMEs, facilitating workshops and surveying internal and external customers Strong knowledge of Salesforce functionality Ability to write clear and effective business and system (Salesforce) requirements and user stories What We Can Offer You Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex. WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply

About The Role It's a great time to join us at Airlines Reporting Corporation (ARC)! ARC accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services and other innovative industry solutions. We are a leading travel intelligence company with the world's largest, most comprehensive global airline ticket dataset, including more than 15 billion passenger flights. By working here, you can contribute to solutions and expertise that strengthen economies and enrich lives. We think big, embrace challenges and explore new ideas to lead the way for the travel industry. We're looking for a talented Business Process Analyst III to join ARC. In this role you will s erve as the primary business analyst and day-to-day business capability lead for assigned Salesforce capabilities and supporting business processes. You will perform business analysis, business process improvement, and product ownership responsibilities to optimize business operations and deliver scalable technology solutions that improve customer experience, operational efficiency, productivity, and quality. You will work closely with business stakeholders and technical teams to analyze business processes, identify opportunities for improvement, and translate business needs into effective technology solutions. While Salesforce serves as the primary platform supporting assigned business capabilities, consider interactions with other enterprise systems and applications to ensure solutions align with broader business processes and organizational objectives. You will serve as the primary liaison between business stakeholders and the delivery team, leading discovery efforts, documenting business and functional requirements, maintaining the product backlog, supporting agile delivery, coordinating user acceptance testing, and validating completed functionality. You will partner with stakeholders throughout the solution lifecycle to ensure delivered capabilities align with business objectives and deliver measurable value. You will leverage Salesforce platform knowledge and perform configuration and administration activities, when appropriate, to support the timely delivery of business solutions. What You'll Get To Do Partner with business stakeholders to analyze business processes, gather requirements, and translate business needs into scalable technology solutions. Document business requirements, user stories, process flows, and acceptance criteria to support successful solution delivery. Identify opportunities to improve ARC business processes, customer experience, productivity, and quality within assigned business capabilities. Apply continuous improvement principles and data analysis to recommend process and technology enhancements. Manage the product backlog for assigned Salesforce capabilities, partnering with stakeholders to prioritize work and support Agile delivery. Organize and participate in solution validation, user acceptance testing, and demonstrations to ensure delivered functionality meets business needs. Build collaborative relationships with business stakeholders and serve as the primary liaison between business teams and technical resources. Facilitate discovery sessions, communicate solution recommendations, and support business readiness throughout the delivery lifecycle. Ensure future state requirements are aligned with ARC's Key Business Objectives (KBOs), Salesforce best practices, business process re-engineering principles and customer experience best practices. Collaborate with developers, architects, UX designers, and QA to support solution design, testing, implementation, and adoption. You'll Bring These Qualifications Bachelor's Degree in Business Administration, Industrial Engineering, Operations Management or similar discipline 4+ years' experience in similar role The ability to use qualitative and quantitative data in making fact-based decisions Must be able to extract objective information from large amounts of ambiguous information Must be able to negotiate for SME resources and manage projects with limited authority over SMEs Strong verbal and written communication are key in conveying findings, recommendations and project results Strong skills interviewing SMEs, facilitating workshops and surveying internal and external customers Strong knowledge of Salesforce functionality Ability to write clear and effective business and system (Salesforce) requirements and user stories What We Can Offer You Joining ARC means joining a team that is motivated, diverse, creative, collaborative and solutions-oriented. We think big, embrace challenges, and explore new ideas to lead the way for the travel industry. Our employees value the hands-on learning and professional development opportunities that allow them to expand their skills and grow their career in new, dynamic ways. ARC offers WorkFlex. WorkFlex is ARC's hybrid work program which offers eligible employees the flexibility to work from home while also requiring in office workdays throughout the year to foster collaboration and connection throughout the organization. We've designed WorkFlex to enable employees to succeed and thrive while maintaining strong connections to one another and ARC - both of which are critical to our shared success. We offer a highly competitive, comprehensive benefits package so you can worry less and focus on what truly matters. Please click here to review our benefits on our company website. By joining ARC, you will partner with top minds in the industry as we use data and technology to innovate how the world travels. EOE M/F/D/V Females and Minorities Encouraged to Apply

Position ServiceNow Business Analyst Job Description The ServiceNow Business Analyst will be a key member of the ServiceNow Team, supporting the ServiceNow platform and its associated processes while helping ensure the platform continues to meet evolving business needs. You will be responsible for developing a strong understanding of stakeholder requirements and translating those needs into effective ServiceNow solutions that align with organizational goals. This analyst role will work closely with development resources, business partners, and subject matter experts to design solutions, document requirements, coordinate testing activities, and validate that completed development work meets expected outcomes. You will help identify opportunities to improve workflows, increase operational efficiency, and enhance overall user experience within the ServiceNow environment. Experience with the following ServiceNow areas is helpful: IT Service Management, IT Operations Management, Service Portal, Now Intelligence, and related platform capabilities. What You'll Be Doing Partner with the technology and business stakeholders to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes Work directly with the ServiceNow development team to select the most effective solution for defined requirements Translate business requirements into user stories for the development team Serve as Scrum Master as needed, supporting user story creation, sprint planning, and overseeing the tasks of the development team Build and implement test scripts and plans to support development efforts. Coordinate UAT testing efforts Develop procedures, manuals, and other documentation for the systems developed based on the requirements gathered Acts as a resource for colleagues with less experience What We Are Looking For 5+ years of experience of eliciting requirements and designing business processes Typically requires 5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience Experience designing and supporting ServiceNow ITSM (Incident, Change, Service Catalog, Knowledge, Problem, Service Portal) and ITOM (Discovery, Event, Service Mapping) Experience building workflows with Visio and incorporating automation Understanding of Agile software development practices Excellent verbal and written communication skills including presentation skills ITIL v3 certification or other ServiceNow certifications ITIL and Agile experience required Experience with Blue Works Live preferred Work Arrangement: Hybrid - Tuesday, Wednesday, Thursday required office days for Panorama Office site; Monday, Friday-work from home. What's In It For You At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package. Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit) On-site Café with Catering Option for Busy Lifestyles 24/7/365 On-site Gym and Lockers, Free for Use to All Employees! Bike Racks And more! Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process! Annual Hiring Range/Hourly Rate $87,900.00 - $132,000.00 Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. Location: US-CO-Denver, Colorado (Panorama Arrow Building) Time Type Full time Job Category Information Technology EEO Statement Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy) All Arrow job postings are for existing job vacancies . We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing... As a Microsoft Dynamics Technical / Business Analyst, you will serve as a vital bridge between business leaders, frontline sales organizations, partner ecosystems, and IT/engineering implementation teams. You will lead engagements to capture, document, and translate complex business needs into clear, structured technical requirements for our enterprise Dynamics 365 Sales (Commercial & Government) implementation. In addition to traditional BA responsibilities (requirements gathering, process modeling, UAT planning, and post go-live support), this role has a strong technical and innovative focus. Following system go-live, you will leverage low-code/no-code Microsoft Power Platform and AI tools (such as Microsoft Copilot, Power Automate, and Dataverse) to rapidly build and prototype business solutions before handing them off to core IT for formal governance and deployment. You will be responsible for the following but not limited to: Business Requirements & Solution Design Leading strategic requirements sessions with sales, sales ops, and channel partner stakeholders to translate business needs into detailed business requirements, user stories, mapping documents, and acceptance criteria. Conducting requirements interviews, gap analyses, and process mapping across core CRM functions (Lead Management, Opportunity Funnel, Account Hierarchy/DUNS, and Partner Relationship Management). Certifying Solution Designs and ensure platform customizations remain aligned with out-of-the-box (OOTB) best practices. Dynamics 365 Implementation Lifecycle Leading end-to-end delivery activities from requirements through sprint builds, Data Validation Testing (DVT), User Acceptance Testing (UAT), production deployment, and post-go-live hypercare. Developing comprehensive UAT plans, write/review test scripts, coordinate UAT execution across business teams, and manage defect resolution with vendor/partner engineering teams (e.g., Microsoft FastTrack, Infosys). Facilitating pre- and post-go-live readiness, cutover support, and legacy platform sunsetting activities. Post Go-Live AI & Low-Code Solution Building Utilizing Microsoft Power Platform (Power Automate, Power Apps) and embedded AI tools (Microsoft Copilot, AI Builders) post go-live to prototype, build, and deploy light-touch business automation solutions. Validating and refine custom AI prompts, automated workflows, and seller productivity tools, establishing a structured handoff process to IT for long-term platform maintenance. Cross-Functional & Partner Ecosystem Alignment Working closely with technical leads, enterprise architecture, and program managers to maintain operational alignment across cross-instance data models (e.g., Commercial vs. Government instances). Coordinating end-user support, troubleshoot operational issues, and provide guidance across junior analysts and operations teams. What We're Looking For... You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience as a Technical Business Analyst / Solution Provider in enterprise CRM environments. Experience with Microsoft Dynamics 365 Sales (Dataverse, model-driven apps, security roles, forms/views, and custom entity design). Experience in writing technical/business requirements, mapping specifications, user stories, and managing backlog refinement. Experience leading complex, end-to-end CRM implementations across multi-sprint software development lifecycles (SDLC/Agile). Willingness to travel (25% or less). Even better if you have one or more of the following Microsoft Dynamics 365 Functional Consultant Certifications (e.g., MB-210, PL-200, or PL-900). Experience with UAT planning, test script creation, defect triage, and cutover/post go-live support. Direct experience with Microsoft Power Platform (Power Automate, Power Apps) and Microsoft Copilot / AI features embedded in D365 Sales. Expertise in prototyping low-code/no-code solutions and transferring operational builds to IT engineering teams. Experience with complex data migrations, data validation testing (DVT), and third-party/legacy integration patterns (DMF, OData, REST APIs). Background in telecom, enterprise B2B sales operations, or partner relationship management (PRM) workflows. Self-directed with the ability to solve complex, ambiguous problems and manage tight release deadlines in a fast-paced environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00.

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we're committed to helping you thrive while you help our city flourish. Be part of a team that's committed to service, innovation, and community. Job Summary Provides technical solutions to meet the departments' strategic plan by reviewing, analyzing and evaluating business systems and client department needs on medium sized projects. Overview Job Description Provides technical solutions to meet the departments' strategic plan by reviewing, analyzing and evaluating business systems and client department needs on medium sized projects. Essential Functions 1 Consults with clients in cross-functional areas to identify business needs. Assists clients in developing well defined requirements to meet those needs. 2 Recommends the most appropriate solution for projects with medium scope and risk, after thoroughly evaluating all alternatives. 3 Translates solutions into comprehensive systems designs. 4 Analyzes the effect of medium-risk and medium-sized projects, ensuring they can be effectively integrated into existing systems and processes. 5 Identifies the resources needed for projects with medium risk and complexity. Prepares recommendations for management approval. 6 Develops, implements, leads, and monitors plans for projects having medium risk and complexity to ensure high-quality, cost-effective implementation. 7 Participates in developing and enforcing standards, procedures, and methodologies that keep business systems operating on schedule and on cost. 8 Serves as the liaison between information technology department and assigned client organizations. 9 Regular, reliable and punctual attendance is an essential function of the job. Knowledge, Skills And Abilities 1 Advanced knowledge of systems and business requirements, diagramming process flows, storyboarding, mapping, and use-case development. 2 Advanced knowledge of testing methodologies and documentation practices, and the ability to contribute to requirements test ability. 3 Ability to establish and maintain an effective working relationship with all levels of management, city officials, vendors, other government agencies, other employees and the general public. 4 Ability to communicate effectively both orally and in writing with a wide variety of people. Education MINIMUM QUALIFICATIONS: Bachelor's degree in computer science or business field. Experience Four (4) years of experience in business system analysis involving system/business requirement gathering, process mapping, story-boarding and use-case development including experience with one or more of the following enterprise HR, financial or CRM application systems Lawson HR SAP Peoplesoft Oracle JD Edwards Microsoft Project Management Microsoft Flow and SharePoint Visio AND Two (2) year of the required experience must have been in a project management capacity. Equivalency(ies) High school diploma or GED plus nine (9) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements. An associate's degree in any field plus seven (7) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements. A bachelor's degree or higher in a non-specified field plus seven (7) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements. A master's degree or higher in specified field plus three (3) years of the required experience which includes two (2) years of project management experience will meet the stated education and experience requirements. LICENSE(S) And/or CERTIFICATION(S) Some positions may require a valid driver's license. Must be able to obtain a PMP Certification within the 6 months probationary period. Other Requirement(s) Will be subject to on-call, nights, and weekends. No felony or class A misdemeanor convictions. No class B misdemeanor convictions in the last ten (10) years. No family violence convictions. Cannot currently be on deferred adjudication for any felony, class A misdemeanor or class B misdemeanor charge. Salary Range $73,590.40 - $91,977.60 The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications. City of Dallas is an Equal Opportunity Employer.

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Responsibilities As a seasoned Business Analyst with ADM expertise, you will leverage your strong understanding and working experience with the SDLC to drive business outcomes. You will excel in requirement gathering, analysis, and documentation, utilizing your exceptional communication and analytical skills to articulate complex ideas clearly and persuasively. Your Primary Responsibilities Will Include Requirement Gathering and Analysis: Gather and analyze requirements from stakeholders, facilitating workshops to ensure clear understanding of business needs. You will utilize your impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management: Effectively manage stakeholders and users, ensuring their needs are met and expectations are set. You will liaise between lines of business and the development team, providing clear and concise communication. Process and Use Case Mapping: Analyze business cases and create process and use case maps to guide technical and vendor teams. Your expertise will enable the development of effective solutions that meet business requirements. Solution Guidance: Guide technical and vendor teams in the development of solutions, ensuring alignment with business requirements and stakeholder expectations. Communication and Collaboration: Articulate complex ideas clearly and persuasively, collaborating with stakeholders and teams to drive business outcomes. This role can be performed from anywhere in the United States of America. Required Technical And Professional Expertise SDLC Understanding and Experience: Deep expertise in working with the Software Development Life Cycle (SDLC) is essential, with a strong understanding of its application in driving business outcomes. Requirement Gathering and Analysis Expertise: Experience with requirement gathering, analysis, and documentation, including facilitating workshops and utilizing impact analysis and gap analysis abilities to identify potential issues and opportunities for improvement. Stakeholder Management and Liaison: Experience in effectively managing stakeholders and users, ensuring their needs are met and expectations are set, and liaising between lines of business and the development team. Process and Use Case Mapping Skills: Experience with analyzing business cases and creating process and use case maps to guide technical and vendor teams in developing effective solutions that meet business requirements. Complex Communication: Deep expertise in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. Preferred Technical And Professional Experience Strong Analytical Skills: Deep expertise in analyzing complex business cases, identifying areas for improvement, and developing effective solutions that meet business requirements. Excellent Communication Abilities: Experience in articulating complex ideas clearly and persuasively, with the ability to collaborate with stakeholders and teams to drive business outcomes. SDLC Methodologies: Experience with various SDLC methodologies, leveraging this knowledge to drive business outcomes and ensure effective solution development.

Brief Description About the Role: As a Business Analyst I , you will take ownership of projects that drive real business impact. With a strong passion for technology and business, and a strong desire to learn, you will play a key role in collaborating with both business and technology teams. Your primary responsibilities will include understanding business opportunities and challenges, defining requirements, managing execution, and continually improving implemented solutions. These projects focus on long-term commercial programs and the systems behind them, including EDI connections and integrations with third-party vendors and PCS partner systems that automate business processes. You will use AI tools as part of your daily work to move faster and deliver higher-quality requirements. You will report to the Business Analysis and Solution Architecture Team Lead. What You Will Do Own the delivery of a portfolio of technology solutions for the business, collaborating with team leads and managers across Sales, Finance, Operations, and other PCS business functions to understand process needs and implement system improvements that support them. Work with business stakeholders as necessary to understand, document, communicate, and prioritize the organization's requirements to other teams that will contribute to the design, development, and implementation of the solution. Lead integration projects with third-party vendors and trading partners, including EDI and API connections: gather requirements, coordinate with partner technical teams, define data mappings, and support testing through go-live. Translate business requirements into clear functional and technical specifications, including data mappings and process flows, for development and integration teams. Use AI tools to accelerate requirements gathering, documentation, process flows, data mapping, and test scenarios, validating all output for accuracy. Identify opportunities to apply AI to business processes, define success criteria up front, and measure the value delivered, such as time saved, errors reduced, or faster turnaround. Share AI practices, prompts, and tools with the team to help everyone work faster and smarter. Support the systems and integrations behind long-term commercial programs, partnering with Sales, Finance, and Operations as programs launch and evolve. Collaborate with functional business analysts, system-specific functional leads (e.g. NetSuite), and others to design technology solutions that enable PCS partners and customers to do business with the company in new and more effective ways. Provide guidance to development and business teams during the build and implementation phases of solution delivery across multiple projects at once. Actively help prioritize the work of overseas teams to manage the delivery of in-flight projects. Identify, communicate, and mitigate risks, assumptions, issues, and decisions throughout the full lifecycle of delivering technology solutions for our business. Requirements We are Seeking People Who: Have a bachelor's degree in business analytics, information systems, computer science, or a related field. Have 2+ years of experience defining requirements for technical solutions for end users of software products and applications. Have hands-on experience with an ERP system, such as NetSuite, SAP, or Oracle. NetSuite experience is a plus. Understand how APIs work, including REST and SOAP, and can read API documentation and discuss integrations with technical teams. Have hands-on experience using AI tools such as Claude, ChatGPT, or Copilot in their work, and are eager to use AI to work faster and smarter. Can share real examples of solutions they have built or improved using AI, from work or personal projects, and explain the business impact, such as hours saved, errors reduced, or costs avoided. Understand core AI concepts, such as prompting, grounding AI in company data, and validating AI output, and how they apply to business workflows. Are knowledgeable in EDI, JSON, and XML for data integration and file exchange, including common transactions such as purchase orders and invoices. Have experience coordinating projects of varying complexity from requirements through delivery. Have experience working with external vendors or trading partners on integration or onboarding projects, which is a plus. Have exposure to enterprise integration platforms or middleware, which is a plus. Are team players, able to effectively interact with staff at all levels of the organization. Have strong conceptual, analytical and problem-solving skills. Exhibit strong verbal and written communication skills, with an ability to express complex technical concepts in business terms. Are owners. Are continually raising the bar. Are sincerely open-minded and are willing to examine their strongest convictions with humility. Nurture and embrace differing perspectives to make better decisions. What's In It For You Salary Range: $80,000 to $110,000 per year Competitive salary and performance-based incentives. Opportunities for professional growth and development. A supportive and collaborative work environment. Comprehensive benefits package. A supportive, diverse and global team with a growth mindset. A scaling company with great industry professionals. Amazing opportunities to get involved with exciting projects at significant scale with some of the leading global companies. Work Location / Type: This role is on-site, and the candidate needs to be within commuting distance of Florham Park, NJ. Hours: 9:00 AM to 6:00 PM Eastern Time. We are an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, national origin, disability, or protected veteran status. Summary About PCS Wireless: Founded in 2001, by two visionary traders, PCS Wireless, affectionately known as "PCS", is not your average mobile distributor. Led by fearless entrepreneurs, PCS has completely transformed the landscape of the device resell market, both from a business and a consumer perspective. Today, PCS is a recognized global leader, powering the secondary market. At PCS, we buy and sell mobile devices and products worldwide through partners and programs by breathing new life into old devices effectively extending the device lifecycle up to 5X and beyond. We collaborate with industry giants in consumer electronic manufacturing, wholesalers, big box retailers and small businesses alike, catering to a diverse clientele of more than 1,500 clients. Our operations span major markets worldwide with offices and warehouses in the Americas, APAC, UK & EMEA. Our go-getting spirit valuing flexibility, a "me for we approach" and curiosity, continues to be the foundation of our success. We are looking for doers and thinkers who get things done and have fun while doing it!