At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm values information security as a critical part of the company's continued success. Our mission is to make information security programmatic and cultural in Affirm, enabling the company to succeed in building honest financial products. The Security team posture increases security and reduces risk while securely enabling access to information for those who need it! The Senior Product Security Engineer candidate will have experience building and architecting software as part of a larger team. The ideal candidate will work effectively with product and engineering teams to evaluate and influence product requirements, design, and implementation to improve the security of Affirm's products. What You'll Do Partner with Affirm product teams to ensure that security is included in every phase of the product development lifecycle. Conduct threat modeling and architecture reviews to ensure threats are understood, documented, and mitigated. Review and analyze product source code to identify security vulnerabilities and provide recommendations for secure implementation. Seek out opportunities to automate processes when appropriate. Identify emerging classes of vulnerabilities and developing solutions for them before they're a problem. Assist product teams in the development of security focused test cases to enforce security requirements. Advise product teams on business security requirements early in the product development lifecycle. Decompose large, cross-team projects into individual tasks. Manage scope across teams and drive toward project closure. What We Look For Deep understanding of web application architecture and design principles Experience using modern software development and delivery techniques to develop cloud-based services. Python, Kotlin, Java, AWS, and Azure experience preferred. Knowledge of common security flaws and resolution as published by OWASP, SANS, etc. Experience with PCI or other regulated environments. Experience conducting threat models for complex, distributed products using standard threat modeling techniques and methodologies. Experience with standard authentication mechanisms, including SAML and OAuth2. Understanding of continuous integration / continuous deployment processes and tools. BS degree in related field or equivalent experience. MS degree in a related field or equivalent experience is a plus. Base Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $195,000 - $255,000 USD. USA base pay range (all other U.S. states) per year: $173,000 - $233,000 USD. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm's mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we're enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization. Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You'll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality. You'll collaborate with other managers across the organization to create a psychologically safe team. You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. What you'll do Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring. Build the team culture - Set a high standard and great team culture in your growing organization. Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency Mentor and lead – Guide a strong group of managers and engineers What we look for You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers. You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped. You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls. You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes. You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives. You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit. This position requires either equivalent practical experience or a Bachelor's degree in a related field. Total rewards We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future. In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits. Base Pay Grade - R 422,000 zł - 542,000 zł Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm's parent company grows, employees have the opportunity to share in that growth financially. Equity Grade - 6 (awarded in US Dollars) Affirm Holdings, Inc. Equity Grade example Equity grade: 6 New hire equity: $64,000-$96,000 Annual Refresh: $20,000 Reward equity: $0-$300,000 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified. Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. This job description is not a contractual document, and is not intended to have binding force. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Engineering team The Engineering team builds systems that power Affirm's mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we're enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering. About the role We are reinventing credit cards entirely. We are working directly with card issuers to change how credit is used throughout the world, creating new types of cards that work for both their everyday lives and large purchases with extremely straightforward, flexible terms. We are looking for a Senior Manager Software Engineering to lead teams centered around integrations with partners, processors, and internationalization. Your mission will be to decrease the time it takes for our teams to integrate with external partners dramatically and allow us to launch cards as soon as we launch Affirm in a new country. You'll partner with other engineering leaders in revolutionizing the way the team works, shaping the culture of engineering across Cards. You will lead from the front on AI while holding the bar high on quality. You'll collaborate with other managers across the organization to create a psychologically safe team. You will work closely with stakeholders in the EU and US to build products customers want, and are scalable, reliable, and high-performing. You'll help shape best practices, guide architectural choices, and drive the successful delivery of critical initiatives. What you'll do Hire the right people - We are still actively growing our teams in Spain and Poland. You will lead the way on hiring. Build the team culture - Set a high standard and great team culture in your growing organization. Lead the vision – Define the technical direction, long-term technical roadmap, and strategic initiatives in Cards. Be a role model - Lead from the front as an example in using AI to build fast, take initiative, and revolutionize how we work. Work closely with stakeholders across all teams at Affirm to champion and implement technical excellence in conjunction with business results Create and influence a strong ownership culture across teams, with high accountability and investment for building for scale and efficiency Mentor and lead – Guide a strong group of managers and engineers On-Call Rotation - There would be an on-call rotation for this role as a requirement. What we look for You have 10+ years of software engineering experience, including 5+ years managing engineering teams and 2+ years managing managers. You have led a multi-team engineering org through a multi-year technical strategy, breaking ambiguous requirements into deliverables that shipped. You have the technical depth to guide architecture, reliability and quality decisions across a portfolio of systems. You also let tech leads and architects make the calls. You make investment and prioritization decisions even when people disagree or consensus is incomplete, and you change course when the evidence changes. You explain strategy, risk and tradeoffs in terms that make sense to engineers, cross-functional partners and executives. You have grown managers into senior leaders and built teams where diverse perspectives are included and valued on merit. This position requires either equivalent practical experience or a Bachelor's degree in a related field. Compensation & Benefits Base Pay Grade - R Equity Grade - Spain 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). ESP base pay range per year: €119 000 - €155 000 Additional benefits include: Flexible Spending Wallets for tech, food and lifestyle Away Days - wellness days to take off work and recharge Learning & Development programs Parental benefits Employee Resource & Community Groups Location - Remote Spain We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team The InfoSec team protects Affirm's systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence. About the role We are building the next generation of enterprise Identity and Access Management at Affirm. This role combines hands-on IAM operations, automation, and production software engineering to make identity services more reliable, scalable, and easier to operate. You will help run core access lifecycle processes, troubleshoot production issues, and automate repetitive work. You will also build and maintain backend services, APIs, and integrations that connect identity platforms with internal systems. Software engineering is a must-have. You will work primarily with SailPoint and enterprise identity integrations, with CIAM-adjacent Auth0 work where enterprise systems intersect with customer identity. This is a strong opportunity for an engineer who wants to develop deep IAM expertise without stepping away from hands-on coding. What you'll do Run and improve IAM operations, including access lifecycle work, requests, certifications, and issue resolution Automate repetitive processes with scripts, services, and workflow improvements Build and maintain production backend software, APIs, tests, and integrations Connect SailPoint and workforce identity events with internal systems Build a paved path that enables Affirm employees to create modern internal tools with Auth0 Partner with Security, IT, and Engineering on secure, auditable changes Maintain runbooks, operational metrics, and escalation support Example problems you may work on: Fixing a provisioning workflow and adding monitoring or retries Reconciling access between source systems and SailPoint Building an API integration for identity lifecycle events Creating reusable Auth0 patterns, tooling, and documentation for internal applications What we look for 2+ years of software engineering experience or equivalent internship/co-op experience with strong projects Ability to write, test, and operate production-quality backend code in Python or a similar language Strong foundations in APIs, debugging, logging, error handling, and distributed systems Experience with GitHub, CI/CD, testing, and code review Comfort owning operational work and troubleshooting production issues Familiarity with cloud environments; AWS preferred Strong written communication and documentation skills Nice to Have Exposure to IAM, IGA, SSO, SAML, OIDC, SCIM, RBAC, or identity governance Experience with SailPoint, Auth0, Okta, OneLogin, or similar platforms Experience with Terraform or other infrastructure-as-code tools Familiarity with audit or compliance environments Base Pay Grade - L Equity Grade - Canada 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $133,000 - $183,000 $CAD. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Ops Enablement The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm's customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one. Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale. One Role, Multiple Teams We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings About the Role As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm's servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale. What You'll Do Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. Define Program Roadmaps: Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks. Partner for Impact: Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes. Drive Stakeholder Engagement: Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact. Manage Risk & Issue Resolution: Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders. Lead Operational Excellence: Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance. Own Change End-to-End: Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business. Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents. Elevate Knowledge Management : Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale. Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents. Own Learning & Training Strategy : Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops. Collaborate on Experience Improvements: Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization. Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. What We Look For 7+ years of experience in program management or product operations, preferably within large-scale or global operations. 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. Base Pay Grade - L Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. [IF APPLICABLE] For sales roles, the range provided is the role's On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $128,000 - $188,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
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At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About Ops Enablement The Operations Enablement team builds the capabilities required to deliver fast, accurate, and high-quality servicing experiences for Affirm's customers and merchants—while identifying opportunities to eliminate the need for them to contact us in the first place. We partner across Operations, Product, Engineering, Vendor Management, Legal, and Compliance to ensure every agent is trained, equipped, and able to deliver measurable results from day one. Operating across the full servicing lifecycle, we translate new products, policies, and business requirements into scalable operational capabilities. Our work includes designing training and operational readiness strategies, standing up new servicing experiences, defining and measuring interaction quality, and ensuring agents can quickly access the information they need to resolve issues correctly. We use performance insights, customer contact drivers, quality trends, and agent feedback to identify capability gaps and their root causes. We then build the learning programs, quality frameworks, knowledge systems, processes, and tools needed to close those gaps—while helping our Product and Engineering partners address friction upstream rather than requiring agents to absorb it downstream. By owning the full journey—from operationalizing new products and policies to improving existing workflows—Operations Enablement turns complex change into consistent, compliant, and high-quality servicing at scale. One Role, Multiple Teams We are hiring multiple Manager roles across Affirm's Ops Enablement organization through this single job posting. Rather than interviewing for one specific team, candidates will go through a shared interview process designed to assess the core skills we look for across Ops Enablement. If selected, we will work with you to determine the best team match based on your interests, experience, strengths, and current business needs. You will have the opportunity to learn more about our teams and share your preferences as you move through the process. Potential team placements include: Customer Enablement: Owning and improving specific customer servicing experiences across multiple product offerings Horizontal Enablement: Owning programs that touch multiple customer servicing experiences for specific product offerings About the Role As an Operations Enablement leader you will help to deliver scalable, compliant, and high-quality servicing experiences across our Operations organization. In this role, you will define and execute strategies that enable our servicing operations to grow efficiently while maintaining exceptional customer and merchant outcomes. You will set the vision for operational readiness, ensuring that people, processes, and enablement systems evolve in lockstep with Affirm's servicing strategy. As a senior member of the Operations Enablement team, you will own a portfolio of cross-functional initiatives aligned to strategic priorities—driving delivery across timelines, dependencies, and measurable business outcomes. You will define and execute servicing strategies by developing clear program roadmaps and execution plans and be responsible for planning, coordination, documentation, change management and measurement across assigned initiatives to ensure operational readiness and measurable outcomes This role works closely with partners across Product, Engineering, Operations, Compliance, and external vendors to align priorities and ensure readiness for key business and regulatory changes. Serving as a connector between servicing strategy and day-to-day execution, you will translate strategy into scalable operational capabilities. We are looking for a hands-on, data-driven leader who thrives in complex, regulated environments and is passionate about building durable, high-quality servicing experiences at scale. What You'll Do Own Program Performance: Lead complex cross-functional programs and initiatives, ensuring alignment with servicing strategy, OKRs, and long-term business priorities. Define Program Roadmaps: Develop clear program roadmaps and execution plans, tracking progress against KPIs, timelines, budgets, dependencies, and risks. Partner for Impact: Collaborate closely with senior leaders and cross-functional partners across Product, Engineering, and Operations to align priorities and deliver measurable business outcomes. Drive Stakeholder Engagement: Establish strong stakeholder engagement and governance practices, delivering clear, polished, and executive-ready communications on program status, outcomes, risks, and impact. Manage Risk & Issue Resolution: Proactively identify risks, issues, and dependencies; propose data-backed solutions; and drive resolution in partnership with stakeholders. Lead Operational Excellence: Apply Lean Six Sigma methodologies to identify root causes, implement scalable improvements, and continuously raise the bar for quality, efficiency, and compliance. Own Change End-to-End: Manage the full lifecycle of process and product changes—from design and implementation through change management, adoption, and measurement—ensuring meaningful impact for customers and the business. Build Technical Resources: Collaborate with product and engineering teams to translate technical concepts into clear manuals and resources for both human and AI agents. Elevate Knowledge Management : Architect and evolve our knowledge ecosystem (SOPs, job aids, learning platforms, AI-enabled knowledge tools), ensuring resources are accurate, engaging, and accessible at scale. Translate Technical Concepts: Apply technical depth to plan, design, and create complex operational, instructional, and procedural content, translating technical concepts into clear resources for both human and AI agents. Own Learning & Training Strategy : Oversee end-to-end design and delivery of training programs (onboarding, continuous learning, new product rollouts), ensuring effectiveness through measurement and feedback loops. Collaborate on Experience Improvements: Partner with Product and Engineering teams to deepen understanding of the current customer and agent experience and identify opportunities for workflow and experience optimization. Expand Program Scope: Take on additional program and project management responsibilities as needed, developing working knowledge across adjacent domains to support evolving business needs. What We Look For 7+ years of experience in program management or product operations, preferably within large-scale or global operations. 3+ years of experience at a fintech or financial institution, including 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Experience implementing and scaling knowledge management and training (Salesforce, Confluence, LMS platforms, or AI-driven knowledge tools). Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Willingness to travel as needed to support team collaboration, operational priorities, and vendor or partner engagements. What we look for 7+ years of experience in program management or product operations, preferably within large-scale or global operations including 2+ years of experience at a fintech or financial institution 3+ years in a role that involves scaling operations and providing ongoing coaching and feedback to team members. Subject matter expert on financial regulations such as UCC, Reg E, Reg Z, Card Act, GLBA, UDAAP, GDPR, among others. Have a deep understanding of dispute management rules, response codes, and recommended response data. Certification in Six Sigma, Project Management or Design Thinking Demonstrated success leading large-scale, cross-functional initiatives with strong execution, stakeholder alignment, and measurable outcomes. Strong skills in strategic planning, issue/risk management and cross-functional execution. Excellent written and verbal communication with the ability to deliver polished, executive-ready updates and influence stakeholders. Proficiency in process mapping and workflow analysis Proven experience designing business processes that drive a positive end user experience, reduce business risk and increase overall workflow efficiency. Experience building workflows within a regulatory environment. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Join Affirm as a Machine Learning Engineering Manager and become a pivotal part of our International Credit Machine Learning group. Specifically, you will manage a team of ML engineers that builds the models powering credit lending decisions in countries across Europe and in Australia. You will lead your team in using novel ML techniques and rich data representations to predict repayment behavior and optimize how we offer loans to our borrowers. In this role, you will help shape the future of machine learning at Affirm. You'll partner with engineering, product, and risk leaders to design, implement, and scale advanced ML solutions that drive critical capabilities across the company. You will mentor engineers, bring clarity to complex, ambiguous problems, and contribute to a cohesive long-term ML strategy. What you'll do Set the technical strategy for your team, and help your engineers tie it together with critical, business-impacting projects in our underwriting system Act as a force multiplier through your definition and advocacy of technical solutions and operational processes. Collaborate across teams in the product development lifecycle by partnering with product management, design, analytics, and risk to ensure technical sustainability, risks and trade-offs are well understood and managed. Develop talent by providing feedback and guidance, and leading by example. What We Look For Bachelor's in a technical field with 8+ years of industry experience, including 3+ years managing engineers. A background in financial services, specifically in credit / lending. Proficiency in machine learning with experience in areas including tree-based models, transformers, deep learning, and agentic ML. Strong engineering skills and the ability to provide hands-on technical leadership while working with our code and architecture. You thrive in ambiguity, and are comfortable moving from low-level language idioms all the way to the architecture of large systems to understand how they work Compensation & Benefits Base Pay Grade - P Equity Grade - 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents.) Base pay range per year: £142,000 - £190,000 Location: UK Remote #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Join Affirm as a Machine Learning Engineering Manager and become a pivotal part of our International Credit Machine Learning group. Specifically, you will manage a team of ML engineers that builds the models powering credit lending decisions in countries across Europe and in Australia. You will lead your team in using novel ML techniques and rich data representations to predict repayment behavior and optimize how we offer loans to our borrowers. In this role, you will help shape the future of machine learning at Affirm. You'll partner with engineering, product, and risk leaders to design, implement, and scale advanced ML solutions that drive critical capabilities across the company. You will mentor engineers, bring clarity to complex, ambiguous problems, and contribute to a cohesive long-term ML strategy. What you'll do Set the technical strategy for your team, and help your engineers tie it together with critical, business-impacting projects in our underwriting system Act as a force multiplier through your definition and advocacy of technical solutions and operational processes. Collaborate across teams in the product development lifecycle by partnering with product management, design, analytics, and risk to ensure technical sustainability, risks and trade-offs are well understood and managed. Develop talent by providing feedback and guidance, and leading by example. What We Look For Bachelor's in a technical field with 8+ years of industry experience, including 3+ years managing engineers. A background in financial services, specifically in credit / lending. Proficiency in machine learning with experience in areas including tree-based models, transformers, deep learning, and agentic ML. Strong engineering skills and the ability to provide hands-on technical leadership while working with our code and architecture. You thrive in ambiguity, and are comfortable moving from low-level language idioms all the way to the architecture of large systems to understand how they work Total rewards We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future. In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits. Base Pay Grade - P 365,000 zł - 485,000 zł Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm's parent company grows, employees have the opportunity to share in that growth financially. Equity Grade - 5 (awarded in US Dollars) Affirm Holdings, Inc. Equity Grade example Equity grade: 5 New hire equity: $48,000-$72,000 Annual Refresh: $15,000 Reward equity: $0-$225,000 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified. Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. This job description is not a contractual document, and is not intended to have binding force. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Join Affirm as a Machine Learning Engineering Manager and become a pivotal part of our International Credit Machine Learning group. Specifically, you will manage a team of ML engineers that builds the models powering credit lending decisions in countries across Europe and in Australia. You will lead your team in using novel ML techniques and rich data representations to predict repayment behavior and optimize how we offer loans to our borrowers. In this role, you will help shape the future of machine learning at Affirm. You'll partner with engineering, product, and risk leaders to design, implement, and scale advanced ML solutions that drive critical capabilities across the company. You will mentor engineers, bring clarity to complex, ambiguous problems, and contribute to a cohesive long-term ML strategy. What you'll do Set the technical strategy for your team, and help your engineers tie it together with critical, business-impacting projects in our underwriting system Act as a force multiplier through your definition and advocacy of technical solutions and operational processes. Collaborate across teams in the product development lifecycle by partnering with product management, design, analytics, and risk to ensure technical sustainability, risks and trade-offs are well understood and managed. Develop talent by providing feedback and guidance, and leading by example. On-Call Rotation - There would be an on-call rotation for this role as a requirement. What We Look For Bachelor's in a technical field with 8+ years of industry experience, including 3+ years managing engineers. A background in financial services, specifically in credit / lending. Proficiency in machine learning with experience in areas including tree-based models, transformers, deep learning, and agentic ML. Strong engineering skills and the ability to provide hands-on technical leadership while working with our code and architecture. You thrive in ambiguity, and are comfortable moving from low-level language idioms all the way to the architecture of large systems to understand how they work Compensation & Benefits Base Pay Grade - P Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). ESP base pay range per year: €103,000 - €139,000 Additional benefits include: Flexible Spending Wallets for tech, food and lifestyle Away Days - wellness days to take off work and recharge Learning & Development programs Parental benefit Employee Resource & Community Groups We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role. Location - Remote Spain #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking for a Senior Talent Acquisition Partner to support our Engineering and Product organizations. You'll be a trusted advisor to hiring managers, guiding them through our hiring process and partnering with them on sourcing, interviewing, and closing offers. You'll also work closely with TA Operations to improve our recruiting processes and drive recruiting-related projects that help us scale our hiring. This is a full-time remote position. Tools You'll Use Greenhouse, LinkedIn Recruiter, Slack, Google Workspace, Gem or similar sourcing tools, Claude and other AI tools What You'll Do Partner with Engineering and Product hiring managers to define role requirements, hiring plans, and interview strategies Guide hiring managers and interviewers through our hiring process, coaching them on best practices and consistent, fair candidate evaluation Source and engage top technical and product talent through proactive outreach, networking, and creative channels Manage the full-cycle recruiting process, from intake through offer acceptance, delivering an exceptional candidate experience Design and run structured interview loops, and facilitate debriefs that lead to clear, timely hiring decisions Close offers by partnering with hiring managers on compensation, messaging, and candidate engagement Collaborate with TA Operations to improve recruiting processes, tooling, and reporting Lead or contribute to recruiting projects such as process improvements, employer branding, and new sourcing initiatives Track and share pipeline metrics, market insights, and hiring trends to keep stakeholders informed Build lasting relationships with candidates, including those who are not hired now but could be a fit in the future Skills We're Looking For Experience in full-cycle recruiting, ideally partnering with Engineering and Product teams Proven ability to advise and influence hiring managers, including coaching them on process and interviewing Strong sourcing skills, with a track record of finding and engaging passive technical talent Experience closing candidates and navigating competitive offer situations Working knowledge of ATS platforms and recruiting data, with the ability to use metrics to drive decisions Strong communication, organization, and prioritization skills in a fast-paced environment Comfort using AI tools (such as Claude, ChatGPT, or internal chatbots) to support sourcing, outreach, job description drafting, and synthesizing interview feedback Bonus Skills Experience recruiting for data infrastructure, SaaS, or developer-focused companies Experience with global or multi-region hiring Experience partnering with TA Operations on process design or tooling implementations Experience with employer branding or recruiting campaigns Experience building structured, scalable interview programs #LI‑DNI The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $117,284 — $140,746.50 USD Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is looking for a high-performance, experienced engineer to be a part of a team of Senior Site Reliability Engineer. You will be working closely with engineering teams, product managers, as well as support and sales engineers to build the future of the Fivetran Data Platform Reliability. As a member of the Site Reliability Engineering team, you will take ownership of the overall performance and reliability of Fivetran's infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran's infrastructure, and be a key player driving effective incident response and overall issue avoidance. Responsible for ongoing reliability and robustness of Fivetran's production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritize or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Technologies You'll Use Working knowledge of managed Kubernetes (EKS, AKS and GKE) Knowledge of Cloud Platforms and related tooling: AWS, Azure, GCP, Terraform, Ansible, Buildkite, Pulumi and ArgoCD Experience in Python/Shell scripting. Bonus if you have Java, GO, etc Experience with Linux operating systems internals and administration Experience with cloud networking like VPNs, Privatelinks, and Private Service connect (GCP) Experience with databases such as PostgreSQL Skills We're Looking For 6+ Years of experience working with SaaS products at scale. Working knowledge of managed Kubernetes (EKS, AKS and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) #LI-AV1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role We are seeking an experienced Senior Program Manager to join the Product Team. In this role, you will drive the successful execution of multiple product initiatives from conception through delivery and adoption. You will collaborate with cross-functional stakeholders to ensure alignment of business objectives and customer needs. This full-time position (Oakland or Denver) and reports to the Manager of Product Program Management. What You'll Do Coordinate and program manage multiple concurrent product initiatives. Develop and manage detailed program plans, including scope, objectives, deliverables, timelines, and resource requirements across departments. Serve as the central point of contact for all stakeholders, facilitating cross-functional collaboration and maintaining clear communication. Work closely with product management, engineering, UX/UI design, marketing, sales, and support to launch and drive the adoption of new features. Facilitate regular team meetings to track progress, address roadblocks, and align on next steps. Identify, assess, and manage program risks and issues, ensuring proactive mitigation strategies are in place. Prepare and present regular program updates to senior management, highlighting key achievements, challenges, and risks. Identify opportunities to improve program management processes, tools, and methodologies to enhance efficiency and team collaboration. What You'll Bring 5+ years of program management experience. Prior experience overseeing cloud-based software products from concept to launch. Knowledge of market trends, SaaS business models, and financial implications of product decisions. Strong critical thinking and data analysis skills; experience with market research and competitive analysis. An understanding of the needs, preferences, and behaviors of users throughout the product development process. Mastery of Program Management methodologies, tools, and best practices. Excels at prioritization, organization, and multi-tasking. Excellent leadership, communication, and interpersonal skills. Thrives and excels in a fast-paced, cross-functional environment with a willingness to adapt to changing priorities. PMP, PMI-ACP, or other relevant project management certifications. Bonus Skills -Experience in data processing (ETL, ELT) and/or cloud-based platforms -PMP Certified #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.