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The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Enterprise Terafina Business Analyst supports strategic Terafina initiatives across digital account opening, onboarding, account maintenance, workflow enhancements, integrations, and enterprise operational improvements. This role leads business analysis activities for high-priority projects by defining business needs, eliciting and documenting requirements, analyzing processes and impacts, supporting solution decisions, and maintaining clear visibility into scope, risks, dependencies, decisions, and outcomes. This position partners with cross-functional business, technology, risk, and vendor teams to ensure strategic Terafina projects are clearly defined and aligned with organizational objectives, regulatory expectations, and platform capabilities. The Business Analyst owns requirements definition, validation, and ongoing business alignment, while intake administration, cross-functional coordination, test management, and strategic roadmap administration are managed separately within the Enterprise Terafina team. The ideal candidate is an analytical, highly organized, and collaborative problem-solver who can translate complex strategic needs into actionable business and functional requirements, facilitate decisions across multiple workstreams, identify impacts and gaps, and drive follow-through from discovery through implementation and post-release validation. Duties & Responsibilities Lead requirements discovery and business analysis for strategic Terafina projects by clarifying business objectives, defining problems and opportunities, identifying impacted capabilities and stakeholders, and establishing measurable outcomes and analysis plans. Elicit, analyze, validate, and document enterprise business, functional, data, integration, workflow, control, and reporting requirements using meetings, workshops, process reviews, and other appropriate analysis techniques. Translate strategic objectives into clear scope, current- and future-state processes, user stories or requirements, acceptance criteria, business rules, traceability, and implementation considerations that guide solution design and delivery. Perform enterprise impact, gap, dependency, and risk analysis across Terafina capabilities, processes, integrations, controls, data, operating procedures, and customer or associate experiences; recommend options and mitigation considerations. Facilitate cross-functional working sessions and decision forums to align enterprise stakeholders on requirements, priorities, assumptions, tradeoffs, solution options, ownership, and next steps for strategic initiatives. Maintain business analysis artifacts and requirements traceability throughout the project lifecycle, ensuring approved changes, decisions, dependencies, issues, and open questions are documented and communicated. Partner with Enterprise Team, project managers, product owners, technology teams, developers, vendors, risk, compliance, and operations to evaluate solution feasibility, support planning, resolve requirement gaps, and keep strategic projects aligned to expected business outcomes. Support testing and implementation readiness by defining acceptance criteria, coordinating business validation and UAT inputs, triaging LOB requirement-related defects, confirming stakeholder signoff, and partnering with Test Manager to ensure delivered outcomes meet approved requirements. Assess change impacts and operational readiness for strategic initiatives, including procedures, controls, training, communications, support models, data or reporting needs, and post-implementation monitoring; coordinate handoffs to accountable owners. Provide concise, audience-appropriate analysis and updates for leadership and project stakeholders, including scope and requirements status, key decisions, risks, dependencies, readiness, expected benefits, outcome measures, and recommendations. It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education Requirements High school diploma or equivalent required Bachelor's degree in Business, Finance, Information Systems, Business Analytics, Project Management, or a related field required, or equivalent banking and business analysis experience Business analysis or project management certification, such as CBAP, CCBA, ECBA, or PMP required Minimum Experience 5+ years of banking, financial services, digital platform, or related business experience required 3+ years of business analysis experience supporting complex, cross-functional, or enterprise strategic projects required Experience eliciting and documenting business and functional requirements, process flows, business rules, user stories, acceptance criteria, impact assessments, and requirements traceability required Experience supporting solution evaluation, testing, UAT, implementation readiness, change impacts, and post-implementation validation preferred Experience working with enterprise business, operations, technology, risk, compliance, data, architecture, project management, and vendor teams preferred Knowledge, Skills, & Abilities Advanced business analysis, requirements elicitation, process modeling, facilitation, and requirements management skills Strong analytical thinking, problem-solving, root-cause analysis, option assessment, and decision-support capabilities Ability to connect strategic objectives to business capabilities, processes, requirements, risks, and measurable outcomes Strong verbal, written, presentation, workshop facilitation, and executive communication skills Ability to influence cross-functional stakeholders, resolve ambiguity, and drive decisions without direct authority Knowledge of banking account origination, onboarding, servicing, workflow, integration, data, risk, and control concepts Proficiency with business analysis, requirements, process mapping, collaboration, testing, and project tracking tools Physical Demands and Work Environment Physical Demands Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to sit, walk, and/or stand for extended periods of time Ability to bend and reach Work Environment Office: If the position reports to a physical Company location, the setting will be a typical office environment. Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable). Hybrid positions will report to a physical Company location, as directed by the manager, and that setting will be a typical office environment. In accordance with Colorado and Virginia law: Pay for this position is anticipated to be between $87,282.00 - $139,425.00 , actual offers to be determined based on applicant's skills, experience and education. While the anticipated deadline for the job posting is 11-28-2026, we encourage you to submit your application as we may still consider qualified candidates beyond this date. Benefits | SouthState Careers Equal Opportunity Employer, including disabled/veterans.

Job Title: Business Systems Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Top Secret Employee Type: Regular Percentage of Travel Required: None Type of Travel: None The Opportunity Do you enjoy learning how organizations operate, identifying opportunities for improvement, and helping align business needs with system capabilities? We're looking for an analytical professional to join our team supporting enterprise systems used by our federal government customer. In this role, you'll help connect business needs with system capabilities while ensuring critical applications continue to evolve alongside mission requirements. Our team supports a portfolio of business applications that enable critical financial, acquisition, and logistics operations. We work closely with stakeholders to understand business challenges, evaluate solution options, implement new capabilities, and continuously improve how our systems support mission execution. Our work helps improve operational efficiency, strengthen accountability and auditability, support compliance requirements, and increase automation across critical business processes. This role offers a unique opportunity to develop expertise in both business operations and enterprise technology. You'll analyze processes, define requirements, evaluate system functionality, support solution implementation, and help users successfully adopt new capabilities. Success in this role comes from curiosity, analytical thinking, and a willingness to learn how business processes, policies, and technology work together to support mission outcomes. As you grow in the role, you'll develop a deep understanding of the business domains we support and the systems that enable them, becoming a key contributor to future enhancements and modernization efforts. If you enjoy solving problems, taking ownership of meaningful challenges, and helping organizations make better use of technology, you'll have the opportunity to make a visible impact while building a rewarding career. Responsibilities Translate operational needs into system capabilities that enhance efficiency, accountability, and mission effectiveness. Analyze, design, configure, and enhance enterprise business systems supporting financial, acquisition, and logistics operations. Develop and validate solutions through requirements analysis, functional design, system configuration, testing, and troubleshooting activities. Design reports, interfaces, and other capabilities that improve automation, streamline business processes, and help users work more effectively. Develop deep knowledge of business processes and system functionality to help guide solution decisions, identify improvement opportunities, and support continuous improvement. Create documentation, training materials, and knowledge-sharing resources that enable successful adoption of new capabilities. Requirements U.S. Citizen with an active Top Secret or TS/SCI clearance. Bachelor's degree in a related discipline and 5+ years of experience supporting, implementing, or modernizing enterprise IT systems. Additional direct relevant experience may substitute for the degree requirement. Experience analyzing business processes and translating business needs into functional requirements, system capabilities, and solution designs. Experience supporting enterprise system enhancements, implementations, and upgrades, including solution validation and testing activities. Strong analytical, problem-solving, and communication skills, with the ability to work independently and quickly develop expertise in new business processes and system capabilities. Ability to work onsite within a secure customer environment. Desired Experience supporting federal government business operations, including financial management, acquisitions, and logistics. Experience with Commercial-Off-The-Shelf (COTS) business applications or Enterprise Resource Planning (ERP) systems. Experience with CGI Momentum, CGI Sunflower, or similar enterprise business systems. What You Can Expect A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The Proposed Salary Range For This Position Is $86,600 - $181,800 CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.

About Loggerhead Risk Management LLC Loggerhead is a property and casualty insurer that specializes in providing coverage that meets the unique needs of Florida homeowners. We're a team of insurance professionals with customer service as our core value, and we understand the importance of providing attentive service to our policyholders. Loggerhead is powered by modern technology, guided by people who share a commitment to trust, empathy, always doing what's right, flexibility, and teamwork. Role Overview Loggerhead's IT team is seeking a Technical Business Analyst to bridge business needs, customer experience, and technical delivery. This role partners with business stakeholders, product owners, UX/UI designers, solution engineers, developers, quality assurance teams, and external vendors to define effective technology solutions. The ideal candidate can lead to functional requirements analysis across user interfaces, workflows, business rules, data, systems, and integrations while also interpreting API specifications and documenting the requirements used to design new or updated APIs. What Success Looks Like Success in this role requires strong functional analysis, technical aptitude, user-centered thinking, precise documentation, sound judgment, and clear communication. The Technical Business Analyst must be comfortable moving between customer and business needs, UI/UX workflows, and detailed system and integration requirements while identifying gaps, dependencies, and opportunities for improvement. Key Responsibilities Business and Functional Analysis: Elicit, analyze, validate, and document business, functional, nonfunctional, data, UI/UX, system, and integration requirements. Translate business goals, customer needs, workflows, and data needs into clear requirements, user stories, use cases, acceptance criteria, process maps, data maps, and other delivery artifacts. Facilitate discovery sessions, stakeholder interviews, workflow reviews, and solution-design discussions to understand current-state challenges and define future-state experiences. Document business rules, system behavior, screen requirements, field definitions, validations, user interactions, permissions, notifications, and exception scenarios. Ensure requirements are complete, approved, traceable, testable, and maintained throughout the project lifecycle. Identify requirement gaps, assumptions, dependencies, risks, and conflicting stakeholder needs, and drive timely resolution. UI/UX and Customer Experience: Partner with business stakeholders, designers, developers, and QA teams to define intuitive, accessible, and consistent user experiences. Create or contribute to user flows, journey maps, wireframes, screen annotations, prototypes, and functional specifications for customer-facing and internal applications. Evaluate proposed designs against business objectives, user needs, functional requirements, usability principles, accessibility expectations, and technical constraints. Define interface behavior for navigation, data entry, validation, messaging, errors, responsive layouts, and alternate user paths. Participate in design reviews and usability feedback sessions, document decisions, and ensure approved experiences are accurately translated into development requirements. API and Integration Analysis: Review and interpret REST API specifications, including endpoints, HTTP methods, request and response payloads, authentication, headers, status codes, validation rules, error handling, and data definitions. Document the business and technical requirements used by solution engineers and developers to design new or updated APIs. Create source-to-target data mappings, field-level definitions, transformation rules, required and optional field requirements, business rules, and integration acceptance criteria. Partner with developers and solution engineers to define API contracts and confirm that proposed specifications support the intended business process, user experience, and system behavior. Identify gaps, inconsistencies, and dependencies in existing API documentation and coordinate decisions with business stakeholders, technical teams, and vendors. Use Swagger/OpenAPI documentation and Postman to evaluate integrations, build requests, inspect payloads and responses, and validate expected API behavior. Product and Delivery Support: Develop strong product, platform, customer journey, and system knowledge to support solution design and continuous improvement. Support Agile ceremonies, backlog refinement, release planning, and the creation of epics, features, user stories, tasks, and acceptance criteria. Partner with product, design, development, and quality assurance teams to clarify requirements and support delivery throughout the software development lifecycle. Testing and Validation: Define functional, usability, integration, negative, regression, and end-to-end test scenarios based on documented requirements. Support user acceptance testing by validating workflows, screen behavior, business rules, data, permissions, messaging, usability, and expected outcomes. Support API testing by validating authentication, headers, payloads, responses, status codes, error conditions, data transformations, and downstream outcomes. Document defects and requirement variances, support root-cause analysis, and confirm that delivered solutions meet approved functional, user experience, and technical requirements. Documentation, Training, and Collaboration: Create and maintain business requirements documents, functional specifications, process flows, workflow diagrams, data dictionaries, integration documentation, decision logs, and user guidance. Facilitate cross-functional discussions, communicate technical concepts clearly to business audiences, and ensure business and user context is accurately conveyed to technical teams. Create and deliver training materials when needed to support successful adoption of new systems, integrations, and processes. Use tools such as Azure DevOps, GitHub, Asana, Visio, Power BI, Microsoft 365, Postman, and Swagger/OpenAPI to manage requirements, collaboration, analysis, and delivery. Take on additional responsibilities as needed to support team and business priorities. Required Qualifications Five or more years of experience as a Business Analyst, Systems Analyst, Technical Business Analyst, or similar role supporting software development, user-facing applications, and systems integration. Demonstrated experience eliciting and documenting business, functional, nonfunctional, UI/UX, data, system, and integration requirements. Experience translating business processes and user needs into user stories, use cases, process flows, wireframes, functional specifications, business rules, and testable acceptance criteria. Experience partnering with product owners, designers, developers, and QA teams to define and deliver customer-facing or internal user experiences. Working knowledge of user-centered design, usability, accessibility, responsive design, and common interface patterns. Demonstrated experience interpreting REST API specifications and translating integration needs into detailed requirements used by development teams to design new or updated APIs. Experience documenting API endpoints, request and response payloads, field definitions, source-to-target mappings, authentication, validation rules, error responses, business rules, and acceptance criteria. Working knowledge of JSON, RESTful services, HTTP methods, status codes, API authentication methods, and integration patterns. Hands-on experience using Postman and Swagger/OpenAPI documentation to understand, validate, and document API behavior. Proven ability to analyze and communicate complex business processes, customer journeys, system behavior, and technical requirements. Strong understanding of Agile delivery, product development, testing practices, and the software development lifecycle. Ability to facilitate cross-functional discussions, resolve ambiguities, and drive alignment among business stakeholders, vendors, designers, and technical teams. Excellent verbal and written communication skills, with the ability to explain technical concepts to business audiences and preserve business and user context for technical teams. Strong organizational skills and the ability to manage multiple initiatives in a fast-paced environment with evolving priorities and requirements. Experience working with cloud-based applications, integrations, and delivery teams. Preferred Qualifications Experience in the Property and Casualty insurance industry, including policy, billing, claims, quoting, or CRM platforms. Experience with XML, OAuth, webhooks, event-driven integrations, or other common integration technologies and patterns. Experience writing or interpreting relational and non-relational queries and using data analysis to validate requirements and outcomes. Experience with observability or troubleshooting tools such as Datadog. Experience with prototyping or design collaboration tools such as Figma or similar platforms. Experience creating reports, spreadsheets, dashboards, and executive-ready analysis. Strong stakeholder management skills and a customer-focused mindset. Education & Certifications Bachelor's degree in business, information technology, computer science, or a related field, or an equivalent combination of education and professional experience. Business analysis, Agile, product management, or project management certification is preferred. Working Conditions This is a hybrid position that requires a minimum of two days per week at our corporate headquarters. Flexible hours and occasional weekend availability may be required. Candidates must be legally authorized to work permanently in the United States without current or future sponsorship. ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. Job Type: Full-time Benefits 401(k) Dental insurance Health insurance STD/LTD Life Insurance Paid time off Vision insurance Referral Program Tuition Reimbursement

Job Description Job Title: Senior Business Systems Analyst Position Overview Work at the intersection of business needs and technology by analyzing information requirements, designing effective system solutions, and identifying opportunities to improve business processes. This role offers the opportunity to collaborate with client teams, translate business requirements into application requirements, contribute to project planning and IT resource prioritization, and support the ongoing operation and development of business systems. The ideal candidate brings extensive Business Analyst experience, works effectively with minimal supervision, and can guide lower-level professionals while ensuring system solutions align with business needs and the organization's information systems architecture. What You'll Do / Key Responsibilities Identify and analyze business needs, gather requirements, and define project scope and objectives. Recommend solutions and business process improvements that can be achieved through new technology or alternative uses of existing technology. Translate business requirements into application requirements and collaborate with team members to support successful application execution. Engage client teams, explain moderately complex initiatives clearly, and address client hesitations or concerns. Estimate costs for various system solutions and prepare project plans to support project prioritization and IT resource allocation decisions. Prepare and maintain technical documentation to guide system users and support ongoing system operation, maintenance, and development. Coach and review the work of lower-level professionals. Required Qualifications Bachelor's degree required. 10+ years of experience in a Business Analyst capacity required. Preferred Qualifications Prior experience working with financial applications or financial domains. Experience working with JIRA and Microsoft Visio. Proficiency in the Microsoft Office suite. Strong oral and written communication skills. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you'll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You'll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #Hiring #SeniorBusinessSystemsAnalyst #SeniorBusinessAnalyst #BusinessSystemsAnalyst #ITBusinessAnalyst #BusinessAnalysis #RequirementsGathering #BusinessProcessImprovement #SystemsAnalysis #JIRA #MicrosoftVisio #FinancialApplications #ITJobs

Purpose of Position The Business Systems Analyst is responsible for defining needs and opportunities and recommends solutions that deliver value to the organization. Collaborates with business and technical teams to define and document product and project requirements. Translates high level business requirements into functional and technical specifications and manages changes to such specifications. Develops and manages the project test plan based on project requirements. Essential Functions Analyzes problems and opportunities effectively and identifies recommended changes that deliver the most value. Collaborates with key stakeholders to understand the impact of those changes and create business case. Facilitates team collaboration with business and technical partners to understand current state processes, identifies challenges and opportunities, establishes target state processes and determines project requirements and approach. Builds or assists in building test plan based on defined requirements and use cases to ensure project outcome is meeting the project objectives. Assists with User Acceptance Test (UAT) efforts and validation. Own portfolio reporting, dashboards, metrics, and executive summaries across the development teams. Coordinate strategic planning, roadmap tracking, intake management, and follow-up on leadership action items. Lead business process analysis and continuous improvement efforts, including workflow automation and ServiceNow-related initiatives. Track governance, compliance, accessibility, audit, and AI governance activities to ensure visibility and accountability across the portfolio. Performs other duties as assigned. Required Qualifications Bachelor degree in one (1) of the following areas: computer technology, business management, management information or computer systems, or related field, three (3) years of experience with managing the requirements of lifecycle, assessing project requirements, managing test plans, and developing technical solutions, or seven (7) years of any combination of education, experience and training. Preferred Qualifications Certification in Business Analysis. Three (3) or more years as Business Analyst or related work experience. Experience with Agile and other Project Management methodologies. Experience with creating statements of work, vendor evaluation, and managing contractor resources. Experience using Project Management tools such as MS Project, ServiceNow, and SharePoint. Knowledge, Skills & Abilities Professional ability to define and solve problems to ensure the underlying root cause is understood by all stakeholders and that solution options address that root cause. Ability to communicate complex concepts and models using understandable visual representations. Professional facilitation and presentation skills for all types of engagements. Professional analytical, conceptual, and visual thinking skills. Excellent organizational skills. Excellent problem-solving and risk management skills. Excellent interpersonal and customer relationship skills. Excellent listening and writing skills, good executive presence, verbally articulate. Values communication in all directions: up, out and down. Excellent conflict resolution skills facilitating timely decisions when needed. Lead by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment. Ability to quickly absorb new and different types of information and modify and adapt existing knowledge to work effectively in rapidly changing and evolving environments. Work Schedule Monday through Friday; 8:00am through 5:00pm. Benefits Information Position is benefit eligible: Yes We are proud to offer a comprehensive benefits package to our employees at the University. https://www.uta.edu/hr/employee-benefits

Job Description Ingram Content Group (ICG) is hiring for a Business Systems Analyst ( Library Services ) to contribute to our team in LaVergne, TN just outside Nashville. In this role, you will collaborate with stakeholders and IT to breakdown business processes into solutions that are scalable and flexible to support Ingram Library Services' changing needs. You'll use agile practices to document and communicate change management. Part of your responsibility will be to manage projects and IT changes to ensure strategic alignment, successful completion, and on-going success. You will be expected to develop a deep understanding of current systems and processes. As the Business Systems Analyst, you'll create detailed technical specifications for bug fixes, application enhancements, and new application features. You'll also participate in defining functional requirements via interaction with various areas of the business. In addition, you will act as the internal liaison to verify accuracy of deliverables compared to documented requests, best practices, and Quality Assurance. Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Required Qualifications: Bachelor's degree in Business, Computing, Digital Media or related field OR directly related year for year experience 1 year of experience in business analysis, applications Preferred Skills: Experience working with JIRA, Zendesk or related software systems Key Responsibilities: Collaborate across teams to create shared understanding of the problem to be solved Assists in translating business requirements into technical requirements, including scope definition, detail, and process flows Documents functional specifications using a variety of tools, including word processing, spreadsheets, and drawings to support findings Assists in QA testing as needed, ensuring that the business requirements defined in the analysis phase are met by the new or changed process or system. Acts as first level of support for questions surrounding performance, business logic and data related to ipage and Ingram supported order formats Monitor performance and report on success Hiring Salary Range: $65,224 - $82,466. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. Job Description What you'll be doing... As a Microsoft Dynamics Technical / Business Analyst, you will serve as a vital bridge between business leaders, frontline sales organizations, partner ecosystems, and IT/engineering implementation teams. You will lead engagements to capture, document, and translate complex business needs into clear, structured technical requirements for our enterprise Dynamics 365 Sales (Commercial & Government) implementation. In addition to traditional BA responsibilities (requirements gathering, process modeling, UAT planning, and post go-live support), this role has a strong technical and innovative focus. Following system go-live, you will leverage low-code/no-code Microsoft Power Platform and AI tools (such as Microsoft Copilot, Power Automate, and Dataverse) to rapidly build and prototype business solutions before handing them off to core IT for formal governance and deployment. You will be responsible for the following but not limited to: Business Requirements & Solution Design Leading strategic requirements sessions with sales, sales ops, and channel partner stakeholders to translate business needs into detailed business requirements, user stories, mapping documents, and acceptance criteria. Conducting requirements interviews, gap analyses, and process mapping across core CRM functions (Lead Management, Opportunity Funnel, Account Hierarchy/DUNS, and Partner Relationship Management). Certifying Solution Designs and ensure platform customizations remain aligned with out-of-the-box (OOTB) best practices. Dynamics 365 Implementation Lifecycle Leading end-to-end delivery activities from requirements through sprint builds, Data Validation Testing (DVT), User Acceptance Testing (UAT), production deployment, and post-go-live hypercare. Developing comprehensive UAT plans, write/review test scripts, coordinate UAT execution across business teams, and manage defect resolution with vendor/partner engineering teams (e.g., Microsoft FastTrack, Infosys). Facilitating pre- and post-go-live readiness, cutover support, and legacy platform sunsetting activities. Post Go-Live AI & Low-Code Solution Building Utilizing Microsoft Power Platform (Power Automate, Power Apps) and embedded AI tools (Microsoft Copilot, AI Builders) post go-live to prototype, build, and deploy light-touch business automation solutions. Validating and refine custom AI prompts, automated workflows, and seller productivity tools, establishing a structured handoff process to IT for long-term platform maintenance. Cross-Functional & Partner Ecosystem Alignment Working closely with technical leads, enterprise architecture, and program managers to maintain operational alignment across cross-instance data models (e.g., Commercial vs. Government instances). Coordinating end-user support, troubleshoot operational issues, and provide guidance across junior analysts and operations teams. What We're Looking For... You'll need to have: Bachelor's degree or four or more years of work experience. Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training. Experience as a Technical Business Analyst / Solution Provider in enterprise CRM environments. Experience with Microsoft Dynamics 365 Sales (Dataverse, model-driven apps, security roles, forms/views, and custom entity design). Experience in writing technical/business requirements, mapping specifications, user stories, and managing backlog refinement. Experience leading complex, end-to-end CRM implementations across multi-sprint software development lifecycles (SDLC/Agile). Willingness to travel (25% or less). Even better if you have one or more of the following.. Microsoft Dynamics 365 Functional Consultant Certifications (e.g., MB-210, PL-200, or PL-900). Experience with UAT planning, test script creation, defect triage, and cutover/post go-live support. Direct experience with Microsoft Power Platform (Power Automate, Power Apps) and Microsoft Copilot / AI features embedded in D365 Sales. Expertise in prototyping low-code/no-code solutions and transferring operational builds to IT engineering teams. Experience with complex data migrations, data validation testing (DVT), and third-party/legacy integration patterns (DMF, OData, REST APIs). Background in telecom, enterprise B2B sales operations, or partner relationship management (PRM) workflows. Self-directed with the ability to solve complex, ambiguous problems and manage tight release deadlines in a fast-paced environment. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits And Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $120,500.00 - $231,000.00.

Job Number: R0252556 Scrum Master The Opportunity: Are you passionate about outcomes and supporting a government team that's modernizing, securing, and creating efficiency? As a Scrum Master, you know the importance of Agile best practices and how to combat challenges early to get work done. On our team, you'll coach a team to their highest performance level while ensuring the project is successfully delivered to customer expectations. You'll ensure Agile principles and approaches are understood correctly by the team and key stakeholders. Using tools like Jira, Confluence, or ServiceNow, you'll strengthen sustainable process improvements to help your team focus on the accomplishment of sprint goals, ensuring the project is successfully delivered to meet key outcomes and customer expectations. Work with us as we strengthen operational excellence for our Navy clients. Join us. The world can't wait. You Have: 3+ years of experience with software development, digital strategies, analytics, or product management Experience with projects using an Agile methodology, including Scaled Agile Framework, Scrum, or Kanban Experience with Atlassian tools, including Jira and Confluence, and Agile Metrics Secret clearance Bachelor's degree Nice If You Have: Experience in hardware acquisition programs SAFe Scrum Master or Certified Scrum Master Certification Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required. Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page. Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,900.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date. Identity Statement As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI Usage Policy AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided . Work Model Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings. Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility. Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role. Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Description Job Description Leidos has a new and exciting opportunity for a Senior-level Scrum Master in our Intel Sector- Cyber & Analytics Business Area (CABA) . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Leidos has a new and exciting opportunity for a Mid/Senior-level Scrum Master in our Intel Sector's Cyber & Analytics Business Area (CABA). Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos, we offer competitive benefits, including Paid Time Off, 11 paid holidays, 401K with a 6% company match and immediate vesting, flexible schedules, discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in national security! A Senior-level Scrum Master is needed to join a high performing agile team using the Scaled Agile Framework (SAFe) methodology to support a large, complex, fast-paced technical program. Program execution follows DevOps best practices and employs robust development, test, and production environments. We are using Behavior Driven Development (BDD) and test automation tools alongside a full suite of team collaboration tools. The program provides system engineering, development, test, integration, and operational support, and is focused on injecting new technology and adding advanced capabilities while continuing to support an on-going mission and operational system. This important role requires an experienced Agile Lead/Scrum Master to work on a large-scale software and hardware integration effort. The selected individual will be responsible for facilitating either one complex agile team, or several small agile teams as part of a larger Agile Release Train (ART) delivering value to the customer using the Scaled Agile Framework (SAFe); and will help educate and coach the teams in Scrum, Scrumban, or Kanban to ensure the agile processes are being followed. She/he will help remove impediments/roadblocks and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement. You will work with team members, other Agile Scrum Masters, and support personnel to ensure that the team's commitments at the Program Increment (PI) Planning are met. She/he will facilitate horizontal communication across team members to identify any impediments that may prevent team progress while working mitigation plans. The selected candidate will be responsible for sensing, determining, and leading discussions when issues need to be analyzed or triaged, and for making improvements in determining and implementing improvements to processes. Strong attention to detail and focus on task completion is critical. Primary Responsibilities Facilitate self-organizing team(s) to ensure progress is being made against Program Increment (PI) commitments. Protect the team from scope creep during execution of the PI. Remove impediments and coordinate with the Release Train Engineers on implementing solutions. Help team members communicate, coordinate, and cooperate. Coach, support, and enforce Scrum process and other process rules. Ensure that the team has a clear understanding of the Definition of Done and how to meet it. Coordinate with other teams on the Agile Release Trains (ARTs) and communicate status to management. Work with the Product Owner(s) to review and prioritize features. Lead and facilitate SAFe ceremonies to include Sprint Planning and Sprint Reviews to include demos, Sprint Retrospectives, and PI Planning. Work with Product Owner(s) and System Engineers to develop User Stories to meet the Feature acceptance criteria. Maintain and generate information radiators for the teams. Collect and share team metrics with the team, determine when new metrics are needed, and develop improvements in metrics. Basic Qualifications Bachelor's degree from an accredited college or university and at least 12 years of relevant work experience. Additional relevant experience may be substituted for a degree. At least 5 years of experience working as a Scrum Master for a software development or similar technical team, preferably as a full time Scrum Master. Certified Scrum Master (CSM), SAFe Scrum Master (SSM) or similar agile project management certification (PMI-ACP). Significant, hands-on experience using agile project management tools (e.g. Jira, VersionOne, Rallye, IBM RTC). At least 5 years of experience working on a large, preferably technical program, with varied and diverse systems and groups in a fast-paced, always rapidly evolving environment. Preferred Qualifications Experience working with large software systems including hardware integration and test. Experience working with multi-disciplinary technical development teams. Experience using SAFe as the agile development methodology. Experience using Kanban as a means to improve flow on support teams. Experience applying test automation, test-driven development, continuous integration, and continuous deployment to achieve built-in quality by the team. At Leidos, the opportunities are boundless. We challenge our staff with interesting assignments that allow them to thrive professionally and personally. For us, helping you grow your career is good business. We look forward to learning more about you – apply today. careers.leidos.com/CONMD CSSKEY CONMD If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting October 29, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range Pay Range $116,350.00 - $210,325.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. About Leidos Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com. Pay And Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits. Securing Your Data Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission. Commitment to Non-Discrimination All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Scrum Master (Specialist, Business Intelligence Analyst) Job Code: 46919 Job Location: Nashville, TN (On-Site) Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off This role is contingent upon program award Job Description: The Business Intelligence Analyst, or Scrum Master is responsible for championing and driving the Scrum/Agile processes to increase team efficiency by motivating and facilitating the scrum team to self-organization, higher quality, team ownership and driving the team to meet their deliverables. The role of Specialist Scrum Master is a developing professional with working knowledge of Agile and project management practices. Supports the team in managing projects and processes to help meet operational goals and contribute to business or functional results. Essential Functions: Strong understanding of agile values and principles and can guide and coach teams, and the organization. Guiding and coaching delivery teams to self-organize and achieve objectives, without assigning or dictating the work Mobilizing new teams to agile practices and values Working effectively with management and team members to clarify needs and plan delivery of major product changes, future versions and new products Working to proactively manage risks, assumptions, issues, and dependencies, ensuring that they are identified, coordinated, mitigated or escalated as necessary Working with the Product Owner and Development Team to facilitate effective sprints by removing impediments and ensuring that stories are 'sprint ready' Demonstrating servant-leadership while guiding the team to improve their processes all while challenging them to innovate and experiment Facilitate Agile Scrum stand-up meetings, retrospectives, sprints, release planning and delivery of artifacts for the Scrum process for multiple teams Develop and report process metrics for real-time or historical presentations Qualifications: Ability to obtain a US security clearance required Bachelor's degree and 3 years minimum prior related experience as a practicing Scrum Master in a technology and/or software development environment, or equivalent of education and related experience 3 years minimum prior related experience in agile methodologies, values, and procedures 3 years minimum prior related experience with agile PLM tools such as JIRA, Azure DevOps, Digital.ai Agility (or other) 3 years minimum prior related experience backlog tracking, Scrum and Kanban based metrics, task definition, and story splitting Preferred Additional Skills: Bachelor's degree in a relevant field such as Business Administration, Computer Science, Education, or Graduate Degree with minimum of 3 years of prior related experience as a practicing Scrum Master Proven leadership skills that motivate scrum teams to perform at their best Certified Scrum Master (CSM), Certified Scrum Product Owner (CSPO) or equivalent certifications Demonstrate sound judgment and strong reasoning skills as well as good analytical and problem-solving abilities L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Drive Agile delivery for the IBU Consumer data engineering team across distributed time zones. Facilitate sprint ceremonies, backlog grooming and release planning Remove blockers, track velocity and report delivery metrics to stakeholders Coordinate handoffs between onshore and offshore shifts Requirements Must have: 5+ yrs Scrum Master, CSM/PSM, Jira/ADO, experience with data or cloud teams

Culture Vision at Consumer Direct Care Network At CDCN, we strive to create a workplace where everyone is supported and motivated to be their best; we collaborate on shared goals and celebrate our accomplishments. WE WELCOME YOU INTO A GROWING COMPANY Consumer Direct Care Network is all about caring for people. Care is at our core, and we strive to live up to it every day. We provide services in 14 states across the USA, and our programs grow every year. We specialize in home and community-based services that support individuals with disabilities and older adults so they can remain in their homes and communities. JOB SUMMARY The Scrum Master enables effective Agile delivery for one or more cross-functional teams by facilitating Scrum practices, removing barriers to execution, and fostering a culture of continuous improvement. This role partners closely with Product Owners, developers, quality assurance professionals, technology leaders, and business stakeholders to support the predictable delivery of high-quality solutions. The Scrum Master serves as a coach and facilitator, helping teams improve collaboration, accountability, transparency, and overall delivery performance. Through servant leadership, the role promotes sustainable work practices and ongoing team development. JOB DUTIES Facilitates Scrum events, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement sessions. Coaches team members, Product Owners, and stakeholders on Agile values, Scrum principles, and team effectiveness. Collaborates with Product Owners to maintain prioritized, well-defined, and actionable product backlogs. Identifies, tracks, and drives resolution of impediments that impact team productivity or delivery objectives. Guides teams in establishing achievable sprint goals based on capacity, priorities, dependencies, and historical performance metrics. Promotes team accountability, ownership, collaboration, and self-organization. Facilitates communication among development teams, business stakeholders, and dependent teams to support alignment and execution. Escalates unresolved risks, dependencies, and organizational challenges to appropriate leaders when necessary. Protects teams from unnecessary interruptions while maintaining visibility into progress and delivery commitments. Analyzes Agile delivery metrics, including velocity, cycle time, lead time, throughput, predictability, and work-in-progress trends to identify improvement opportunities. Leads retrospectives that produce actionable outcomes and measurable process improvements. Supports continuous improvement of team delivery and engineering practices without directing technical design decisions. Coordinates cross-team planning and execution activities when initiatives involve shared dependencies or multiple delivery teams. Maintains delivery transparency through effective use of Agile management tools such as Azure DevOps, Jira, or comparable platforms. Drives discussions focused on improving quality, reducing rework, and establishing sustainable delivery practices. Contributes to organizational Agile maturity through coaching, knowledge sharing, and promotion of consistent practices. Other duties as assigned. QUALIFICATIONS Bachelor's degree in Information Technology, Business, or a related field, or equivalent professional experience. Three or more years of experience in Agile software development, technology delivery, or related environments. Two or more years of experience serving as a Scrum Master, Agile Delivery Lead, or in a similar Agile facilitation role. Working knowledge of Scrum frameworks, Agile methodologies, and continuous improvement practices. Experience facilitating Agile ceremonies and supporting software delivery teams. Strong facilitation, communication, conflict resolution, organization, and stakeholder management skills. Demonstrated ability to identify delivery obstacles and coordinate effective solutions across teams. Ability to build productive working relationships with technical teams, Product Owners, business stakeholders, and technology leaders. Experience using Agile work management tools such as Azure DevOps, Jira, or similar platforms. Preferred: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), SAFe Scrum Master (SSM), or similar certification. Preferred: Experience supporting multiple Agile teams. Preferred: Experience with software development lifecycle (SDLC) and DevOps practices. Preferred: Experience with Azure DevOps reporting and delivery metrics. Preferred: Experience leading teams through process improvement or organizational change initiatives. Preferred: Experience using data and delivery metrics to drive continuous improvement. Ability to work flexible and/or extended hours, if needed, to meet job requirements. Ability to pass required background screening. Employees must provide their own reliable internet if working a remote/hybrid position. The incumbent typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Incumbent may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WHAT'S IN IT FOR YOU When you join Consumer Direct Care Network, you will be exposed to numerous professional development opportunities. We welcome your contributions and value your integrity as we collaborate on work that moves us all toward a compassionate community. We have a long history of helping individuals build their careers in the home-care industry. This is truly a place where there is something for everyone, whether you are looking to support a particular lifestyle, seeking professional growth, or seeking new and challenging work, all in an expanding nationwide company with that small-company feel. Most importantly, you will experience the satisfaction of working in a culture built on caring. Caring for others comes naturally at Consumer Direct Care Network, based on our long history of connecting people and championing change, all geared toward helping others. We are proud of the longevity and loyalty of our employees. Their commitment to doing good work is what makes us a leader in the industry. As a Consumer Direct Care Network team member you will receive: A rewarding career helping others Fun and engaging work environment built on team unity Job satisfaction knowing you make a difference in the work you do and lives we serve Professional training to help advance your skills for career development Based on your position and employment status, you may be eligible for: Medical, Dental, and Vision Insurance Vacation accrued at 3.07 hours per pay period to use when accrued Profit-sharing for employees in good standing Two Paid Floating Holidays Nine Paid Federal Holidays Paid Safe Sick Time accrued at 1 hour per 30 worked to use when accrued Instant Earnings Option 401(k) Retirement plan & discretionary company match Company-Paid Life Insurance Supplemental Life, Accident, Critical Illness, and Hospital benefits Short and Long-Term Disability Paid Parental Leave Flexible Spending Account Employee Assistance Program Pet Insurance WHO WE ARE Consumer Direct Care Network specializes in home and community-based services that assist older adults and individuals of all ages with disabilities and impairments to continue to live their lives independently in their own homes and communities. We provide coordinated service delivery in 14 states. Our services span from financial management services and support brokerage to traditional agency in-home care and caregiving to behavioral health. We have extensive experience with Medicaid, Medicare, private insurance, and with supporting people who pay for their own care. Your opportunities within our network are endless, it's not just a job, it's a career… advance it with the Consumer Direct Care Network! The Consumer Direct Care Network and its subsidiaries are an Equal Opportunity Employer and drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. In accordance with the Immigration and Reform Control Act (IRCA), you may only work at Consumer Direct Care Network if you are legally authorized to work in the United States. Consumer Direct Care Network does not provide visa sponsorship or STEM OPT extensions to employees.