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About Us Venatôre is a mission-driven government contractor based in Tampa, FL, supporting federal and civilian agencies with secure cutting-edge technology, cybersecurity, and mission support services. Our teams are trusted in demanding environments because we integrate with client missions, combining technical depth, operational precision, and innovative thinking to deliver meaningful results where they matter most. About the Job Venatôre is seeking a highly skilled Systems Administrator with strong PowerShell scripting and Windows Server administration experience to manage, maintain, and enhance enterprise systems infrastructure. This role is responsible for server and virtual infrastructure administration, Active Directory services, Group Policy, certificate lifecycle management, system security, performance, and availability. The Systems Administrator will automate administrative functions wherever practical, troubleshoot complex technical issues, support infrastructure modernization and security initiatives, and collaborate with cross-functional IT teams to deliver solutions aligned with command requirements. This position also provides technical guidance and mentorship to junior administrators and team members. Responsibilities Windows Server & Domain Administration Build, deploy, configure, administer, and maintain Windows Server environments and domain infrastructure. Manage core Microsoft infrastructure services, including Active Directory, DNS, DHCP, Group Policy, Active Directory Sites and Services, and Active Directory Domains and Trusts. Create and administer privileged administrator accounts, managed service accounts, and other system accounts in accordance with applicable security requirements. Monitor and tune system performance to maintain reliability, availability, and operational effectiveness. Install and maintain enterprise software and coordinate the implementation of critical operating system and application patches. Schedule, plan, coordinate, and oversee system upgrades and infrastructure changes. PowerShell Automation Develop, maintain, and execute PowerShell scripts to automate repetitive systems administration, configuration, monitoring, and maintenance activities. Identify opportunities to improve operational efficiency, consistency, and reliability through automation. Maintain appropriate documentation for scripts, automated workflows, dependencies, and administrative procedures. Group Policy & Security Administration Develop, implement, maintain, and troubleshoot Group Policy Objects (GPOs) with appropriate targeting, scoping, testing, and documentation. Implement Group Policy changes supporting computing resource requirements and remediation of identified security vulnerabilities. Ensure systems are administered in accordance with applicable security policies, regulations, technical standards, and industry best practices. Support remediation activities related to system vulnerabilities, configuration deficiencies, and security findings. Certificate & PKI Support Manage certificate lifecycle activities supporting web servers, systems, applications, and secure communication channels. Monitor certificate status and coordinate certificate issuance, renewal, replacement, revocation, and deployment activities as required. Support Public Key Infrastructure (PKI) administration and troubleshoot certificate-related issues affecting enterprise services. Troubleshooting & Operational Support Troubleshoot, diagnose, and remediate complex system, server, infrastructure, security, performance, and availability issues, including issues without previously documented solutions. Interact with end users and technical stakeholders to identify requirements, investigate problems, and develop appropriate solutions. Interface with third-party vendors to coordinate troubleshooting and resolution of product or service issues. Ensure incidents and technical problems are accurately tracked, documented, prioritized, and escalated at the appropriate level. Collaborate with enterprise IT teams to address operational requirements and resolve cross-functional technical issues. Infrastructure Projects & Continuous Improvement Support infrastructure projects and initiatives designed to improve the efficiency, capability, reliability, or security of the environment. Evaluate vendor products and technical solutions to develop functional requirements for system enhancements and changes. Collaborate with cross-functional IT teams to design and implement infrastructure solutions aligned with command requirements. Produce technical data sets, reports, and informational materials for management in support of operational visibility and process improvement efforts. Documentation & Team Development Review, develop, and maintain technical documentation covering system configurations, testing, administrative procedures, troubleshooting guides, and operational processes. Document system changes, configurations, Group Policy implementations, automation processes, and technical best practices. Provide technical guidance, knowledge transfer, and mentorship to junior administrators and other team members. Promote a strong foundational understanding of the systems and services supporting organizational operations. Required Qualifications Active U.S. Government Secret security clearance is required. Applicable DoD 8140 or DoD 8570 certification. Demonstrated proficiency in PowerShell scripting and the automation of repetitive systems administration tasks. Proven experience in systems administration and enterprise infrastructure management. Strong knowledge of Microsoft Windows Server and Active Directory environments. Strong understanding of certificate lifecycle management. Experience developing, implementing, and administering Group Policy, including policies supporting resource management and security vulnerability remediation. Demonstrated ability to troubleshoot complex server, infrastructure, performance, security, and availability issues. Ability to review, modify, and develop comprehensive technical documentation, including system configurations, troubleshooting guides, procedures, and best practices. Ability to collaborate effectively with cross-functional IT teams, technical stakeholders, end users, and third-party vendors. Strong written and verbal communication skills. Preferred Qualifications Microsoft Windows Hybrid Administrator certification. Red Hat Certified System Administrator (RHCSA) certification or higher. ITIL 4 Foundation certification. Experience supporting USCENTCOM and familiarity with its mission. Knowledge of and familiarity with USCENTCOM's IT environment. Experience working on cross-functional IT teams and technical projects. Experience with Public Key Infrastructure (PKI) administration. Benefits Venatôre offers a competitive benefits package designed to support the well-being of our employees, including: Paid Time Off (PTO) 10 Federal Holidays 401(k) with company matching Medical, dental, and vision insurance Paid parental leave Paid military leave Venatôre is a woman owned small business and an equal opportunity employer. We consider qualified applicants without regard to disability or protected veteran status.

Denver, CO or Remote Full-time All Positions We are seeking an experienced Windows Server Systems Administrator to manage our server infrastructure and ensure its stability, security, and performance. This role requires a combination of technical expertise, problem-solving skills, and excellent communication skills. Responsibilities Install, configure, and maintain Windows Server operating systems, including server setup, deployment, and maintenance. Manage Active Directory, including Group Policy management, user and group management, and domain administration. Monitor and optimize server performance, including disk space, CPU usage, and memory utilization. Implement security best practices, including patch management, access control, and backup and recovery solutions. Automate server management tasks using PowerShell or other scripting tools. Troubleshoot and resolve technical issues related to server performance, hardware, software, and network connectivity. Develop and maintain documentation related to server infrastructure, including system specifications, policies, and procedures. Collaborate with other IT teams, including network and security teams, to ensure smooth and secure operation of the IT infrastructure. Stay up-to-date with new technologies and best practices related to server administration. Requirements Bachelor's degree in computer science, information technology, or a related field. At least 5 years of experience in Windows server administration, including server setup, deployment, and maintenance. Proficient in Windows Server operating systems and knowledge of Windows Server Core installations. Experience with Active Directory, including Group Policy management, user and group management, and domain administration. Familiarity with virtualization technologies such as Hyper-V or VMware. Knowledge of networking protocols and concepts, including TCP/IP, DNS, DHCP, and VPN. Experience with scripting and automation tools such as PowerShell. Familiarity with cloud platforms such as AWS or Azure. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Interested? Apply Now Send your resume and a brief cover letter to careers@aspnix.com with the position title in the subject line. Apply via Email

Archer is collaborating with TekSynap to connect them with exceptional professionals for this role. Responsibilities Senior Windows 2022 / 2019/2016 administrator responsible for server administrations, installation and maintenance services for 100 physical and virtual servers in a Microsoft Active Directory environment. Provide Tier one to three system administration and helpdesk support to the NRC's Documentum Safeguards Electronic Safe or other document management systems Administer and maintain a multi-site Citrix XenDesktop VDI solution and associated thin clients for 250 endpoints Administer and maintain on premise Microsoft Exchange server deployment for 250 users Manage virtual infrastructure and hosts based on VMware technologies Responsible for Barracuda Firewall Administration, VPN, and NAC solution or similar tools Management of the daily data backup and retrieval scheme with Backup Exec and associated tape library hardware or other similar platforms Hands on experience with system patch management tools such as Windows WSUS or similar tools Previous experience required in applying patches in accordance with government guidelines and DISA STIG findings Experience with third-party applications and tools such as antivirus or Adobe Acrobat Participate in complete system builds, upgrades, migrations, code deployments and patch management. Configuration and testing of any new hardware and software. Create and/or update system design documentation, Standard Operating Procedures and Disaster Recovery plans Required Qualifications Bachelor's degree in a computer related field of study plus 7 years of relevant experience. 10 years of related experience accepted in lieu of a degree. Must successfully pass a drug screening Active or must be able to obtain Public Trust Preferred Qualifications Microsoft MCPS, MCSA, MCSE Microsoft Certified Professional Microsoft® Certified Solutions Expert: Server Infrastructure We are seeking a Senior Windows System Administrator to join our team in Rockville, MD, supporting the NRC-SNCC contract. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Rockville, MD Type of environment: office setting Noise level: Soft Work schedule: Day shift Monday – Friday. (May be requested to work evenings and weekends to meet program and contract needs.) Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Must be a U.S Citizen Must successfully pass a drug screening Active or must be able to obtain Public Trust Other Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. Security clearances may only be granted to U.S. citizens. Applicants who accept an offer of employment may be subject to investigations performed by TekSynap and/or the Government to verify the candidate meets the required qualifications and other eligibility requirements. WAGE INFORMATION Target salary range: $110,000.00 - $140,000.00. The salary range displayed is an estimate only and is not a guarantee of compensation or salary and will be determined on several factors regarding the individual's particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements. The displayed salary is one component of the total compensation package for employees. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.

Vibrint transforms national security missions through advanced technology, data, and responsible intelligence solutions. Our teams design, secure, deploy, and sustain critical capabilities that enable faster, more informed mission decisions across some of the nation's most complex operational environments. By joining this prime contract, you'll help modernize and support secure systems, networks, laboratories, and fielded infrastructure serving mission users at customer and remote locations. As a Systems Administrator, you will sustain Linux and Windows infrastructure supporting DevOps and live mission systems across three backend environments at different classification levels. Working with a large government and contractor team, you will maintain physical servers, virtual machines, storage, and core services that mission and operations users rely on every day. You'll troubleshoot system and connectivity issues while collaborating with systems administrators, systems engineers, and network engineers across multiple contracts. You'll also end your day knowing that you're doing work that truly matters. Position requires an active TS/SCI with polygraph level clearance. US citizenship is required. Responsibilities Administer and sustain Linux and Windows physical servers and virtual machines supporting DevOps and live operational systems. Maintain backend services across three environments at different classification levels, including authentication, DNS, shared drives, and home directories. Support authorized communications and troubleshoot connectivity issues across the supported infrastructure. Review system monitoring, mission updates, and team communications to identify operational priorities. Investigate and resolve Jira tickets with systems administrators, systems engineers, and network engineers. Apply Linux security configurations and support STE/STN and DISA STIG compliance requirements. Manage storage resources, including CFS/DFS and NetApp environments. Configure and sustain virtualization platforms such as Proxmox, Red Hat KVM, and VMware. Troubleshoot IP networking and firewall issues affecting system availability and access. Support containerized and cloud environments. Coordinate technical work across multiple contracts under government tasking and leadership. Qualifications Extensive Linux administration experience supporting operational environments. Ability to support an infrastructure environment containing both Linux and Windows systems. Solid experience supporting STE/STN requirements and implementing DISA STIG compliance on Linux systems. Experience managing storage technologies such as CFS/DFS and NetApp. Experience administering virtualization platforms such as Proxmox, Red Hat KVM, or VMware. Experience with IP networking and firewalls. Some experience supporting containerized or cloud environments. Strong communication skills and the ability to coordinate work across multiple technical teams, contracts, and government stakeholders. A current IAT Level II certification. Active TS/SCI with polygraph level clearance. Candidates must meet one of the following education and experience combinations: A high school diploma, plus twenty (20) years of systems administration experience; or A bachelor's degree, plus fifteen (15) years of systems administration experience. Desired Skills Experience using automation tools such as Ansible or Salt. Scripting experience with Bash, Python, Perl, or comparable languages. Experience with backup tools such as Rubrik or NetBackup. Experience with hyperconverged infrastructure platforms such as Harvester, Nutanix, or Cisco HyperFlex. _ The pay range for this position is a general guideline only and not a guarantee of compensation or salary. Our approach to crafting offers considers various factors to provide an equitable and competitive comprehensive compensation package. These considerations include, but are not limited to, contracted rates, education, certification(s), experience, specific competencies required for this position, and geographic location. Vibrint's comprehensive compensation package includes but is not limited to: competitive salary; annual merit-based salary increase and discretionary bonus program; 401(k) plan with a company maximum 9% contribution; 11 paid federal holidays; 160 hours of paid time off; medical, dental, vision, life and short- & long-term disability insurance; employee assistance program; and a generous professional development allowance. Equal Opportunity Employer All applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, citizenship, family structure, marital status, disability, veteran or military status, or any other characteristic protected by law in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. An equal opportunity employer/disability/vet. Policy-Statement_EEO-EmployeesAndCandidates.pdf (vibrint.com). Please apply for immediate consideration. #cj

Basic Qualifications Bachelor's degree in Computer Science, a related field or equivalent combination of education and relevant work experience is required plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience. CLEARANCE REQUIREMENTS: Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities For This Position Put your engineering talent to the ultimate test. At General Dynamics Mission Systems, we create the technologies, products and services that help our service members, intelligence analysts and first responders keep our nation safe. The work we do is so advanced our teams often redefine what's possible for the world. If you want to be a leader with the company that delivers smart solutions for our nation's challenges, this is your opportunity. We apply advanced technologies such as Artificial Intelligence, Blockchain, AR/VR, Cloud Native and Quantum Physics to solve our customers' missions in cyber, RF, undersea, interstellar and everything in between. As a seasoned leader, you'll be involved with our client's decision-making process by serving as a front-line interface to users with technical issues and conducting systems analysis and development to keep systems current with changing technologies. Your duties may include installing new software, troubleshooting, granting permissions to applications and training users. You'll also be responsible for the day-to-day support of server services by performing server administration for physical and virtual server operating systems and configuring, maintaining and troubleshooting of physical and virtual hardware and network related interfaces on servers. We'll rely on you to perform, maintain, troubleshoot and conduct a complete analysis of alerts; create scripts to automate repetitive processes; and work with users to identify, isolate, and resolve problems with servers that are affecting other services. What you'll experience: Technologies that aren't just top-notch, they're often top-secret A team of bold thinkers committed to exploring what's next Opportunities to gain new knowledge - as it's discovered What you bring to the table: A Bachelor's degree in Computer Science, a related field or equivalent experience plus a minimum of 5 years of relevant experience; or Master's degree plus 3 years of relevant experience Advanced understanding of server based operating systems, specifically Red Hat Enterprise Linux. Subject matter expert (SME) with the ability to mentor others on administrating the server environment Enhanced troubleshooting skills within the server OS as well as both networking and storage technologies Hands-on experience developing, deploying and supporting large-scale enterprise server solutions What sets you apart: Team player who thrives in collaborative environments and revels in team success Broad understanding of the interrelationships within the IT environment with focus on server and services Senior level knowledge of physical and virtual server support Senior level knowledge of access, permissions and security that gives the clients the access to the data they need to perform their daily activities Identifies opportunities to apply AI for continuous improvement and innovation Target salary range: USD $117,475.00/Yr. - USD $130,324.00/Yr. This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Our Mission At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Who We Are As part of a market-leading, innovative cybersecurity company, our Technical Support Engineers are continuously developing their expertise across Enterprise IT, Cloud infrastructure, and the broader security landscape. You will resolve technical issues through diligent research, environment reproduction, and advanced troubleshooting, utilizing all the knowledge and resources at your disposal. We are looking for engineers with an eagerness to learn new technologies, tackle complex challenges, and drive key initiatives that ensure the long-term success of our customers. You will leverage excellent communication skills not only to support our clients, but to mentor colleagues and collaborate with peers throughout the organization. What You Will Do Provide advanced technical support for customers purchasing, deploying, and using Next Generation Trust Security, or Venafi Machine Identity Security products. Collaborate closely with the Sales and Customer Success teams to ensure cohesive product and service delivery. Proactively communicate customer issues, feature requests, and critical escalations while meticulously documenting all interactions in our CRM system. Guide customers through the installation, configuration, and customization of Venafi products within their unique IT environments. Establish and maintain strong, effective working relationships with enterprise clients, acting as a trusted technical advisor. Qualifications What You Need to Succeed 5+ years of progressive experience in enterprise technical support engineering. Core Technology Experience: Strong understanding of Public Key Infrastructure (PKI), digital certificates (SSL/TLS), and cryptographic concepts. Systems & Networking: Experience administering Linux and/or Windows Server environments, along with a solid grasp of network troubleshooting (TCP/IP, DNS, load balancers, firewalls). Customer-Facing Experience: 5+ years of experience in Tier 2/Tier 3 enterprise technical support or a similar client-facing engineering role. AI & Automation Readiness: A strong willingness to adopt and utilize AI assistance tools, predictive troubleshooting playbooks, and automation to enhance daily support operations and drive innovation. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $106,100.00 - $171,600.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Technical Support Engineer 2 - PowerEdge XE Round Rock, TX At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help - by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there's an issue with a customer's product, we'll analyze it, identify the cause, recommend a solution and document the problem. Join us to do the best work of your career and make a profound social impact as a Senior Technical Support Engineer on our Solutions Support as a Service team supporting PowerEdge XE servers in Round Rock, TX. What you'll achieve As a Senior Technical Support Engineer for Technical Support in the XE space, you will resolve complex technical issues with our XE portfolio in a fast-paced, customer critical environment, working on improving processes, standards and strategies to perfect our Support Services. You will: Take ownership of technically sophisticated customer-reported issues from web, phone, chat and email and work closely with the customer until complete resolution Document relevant information and ensure the customer is communicated with in a timely manner regarding the overall progress of their issue Resolve customer issues, working closely with the Engineering, SE and other multi-functional teams Provide qualified information to Engineering so they can improve product quality and reliability Make sure customers are treated with the highest degree of respect and drive operational excellence through quality closures Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role: Essential Requirements Strong knowledge and understanding of Dell PowerEdge servers, Working fundamental knowledge of PowerEdge XE servers Comfortable working in Linux environments (RHEL and Ubuntu). In depth troubleshooting knowledge Good understanding of Dell and vendor diagnostics utilities and their application Customer facing experience and the ability to work in a high-pressure environment 3-5+ years of technical support experience Desirable Requirements Bachelor's degree Compensation Dell is committed to fair and equitable compensation practices. The annual range for this position is $74,000 - $96,000. Who we are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here. About Us Who We Are We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you. Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy . Visit our Culture Code page to learn more about how we work and lead.

Job Description The Technical Support Engineer will be responsible for providing technical assistance to clients, troubleshooting issues, and ensuring timely resolution of technical problems. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for helping others. Responsibilities Provide technical support to clients via phone, email, and chat. Diagnose and troubleshoot hardware and software issues. Assist clients with installation, configuration, and ongoing usability of system hardware and software. Document and track customer issues using a ticketing system. Escalate complex issues to higher-level support or engineering teams as needed. Collaborate with other team members to resolve customer issues efficiently. Develop and maintain technical documentation and knowledge base articles. Stay up to date with the latest technology trends and product updates. Provide training and guidance to clients on product features and best practices. Participate in on-call rotation to provide after-hours support as needed. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field; relevant technical experience (6+ years) may be substituted. A minimum of 2 years of experience in technical support or a similar role. Strong knowledge of operating systems (Windows, macOS, Linux) and networking concepts. Proficiency in troubleshooting hardware and software issues. Experience with remote support tools and ticketing systems. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Ability to work independently and as part of a team. Customer-focused mindset with a commitment to providing exceptional service. About Us Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. What We Offer Salary: $70,000.00 - $95,500.00 Location: Austin,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key Responsibilities Understand and resolve Applied Materials' equipment software application and systems issues of low complexity with some supervision. Provides customer software support via Software Ticketing system. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements. Take all company level trainings and certifications needed for gaining specific product knowledge. Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases. Functional Knowledge Demonstrates conceptual knowledge of theories, practices and procedures within a discipline. Business Expertise Applies general knowledge of business developed through education or past experience. Leadership No supervisory responsibilities; accountable for developing technical contribution. Problem Solving Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Impact Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines. Interpersonal Skills Exchanges straightforward information, asks questions and checks for understanding. Participate in after action reviews to determine root cause Be detailed oriented, curious and seek to understand Document work activities in line with BKM practices Able to manage many priorities and focus on what is most important Be a self-starter, and demonstrate ability to self-manage Excellent communication skills, written & verbal. Focused on teamwork and quality work Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. What We Offer Salary: $70,000.00 - $95,500.00 Location: Dallas-Richardson,TX You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Key Responsibilities Understand and resolve Applied Materials' equipment software application and systems issues of low complexity with some supervision. Provides customer software support via Software Ticketing system. Provides assistance in analysis of software issues reported on customer tools by field engineers. Aligns and delivers in line with group objectives. Demonstrates beginner level understanding of BU product, system software and software troubleshooting tools/BKMs and infrastructure necessary to meet work delivery requirements. Take all company level trainings and certifications needed for gaining specific product knowledge. Understands and familiarizes with the equipment software documentation, Key customer features and installation/upgrade instructions for software product releases. Functional Knowledge Demonstrates conceptual knowledge of theories, practices and procedures within a discipline. Business Expertise Applies general knowledge of business developed through education or past experience. Leadership No supervisory responsibilities; accountable for developing technical contribution. Problem Solving Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments. Impact Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines. Interpersonal Skills Exchanges straightforward information, asks questions and checks for understanding. Participate in after action reviews to determine root cause Be detailed oriented, curious and seek to understand Document work activities in line with BKM practices Able to manage many priorities and focus on what is most important Be a self-starter, and demonstrate ability to self-manage Excellent communication skills, written & verbal. Focused on teamwork and quality work Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Everpure (NYSE: P) has evolved from storage pioneer to data platform, closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter, and accelerating growth into FY27. Our strategic agenda spans the companies defining the next era of technology - hyperscalers, AI labs, the AI hardware supply chain, data platform providers, and the broader AI ecosystem. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us. THE ROLE As a Technical Support Engineer on our best-in-class 24x7 Support team, you'll be a frontline hero, ensuring our customers continue to have an exceptional experience with our FlashArray product. You will leverage your technical expertise to analyze and resolve complex issues involving hardware, software, and environmental factors, all while building strong collaborative relationships across the company to champion the customer's needs. Your work directly impacts our customer satisfaction and helps us maintain our industry-leading NPS score. What You'll Do Proactively own and resolve customer issues from initial contact through to resolution across all severity levels, ensuring all customer-facing communication is professional, concise, and timely. Diagnose and troubleshoot complex technical problems involving our FlashArray products and their interactions with diverse multi-platform environments (e.g., operating systems, networking, and storage area networks). Drive customer satisfaction by leading multi-participant customer calls, including hot escalations, and acting as a customer advocate by championing their issues internally with other teams like Engineering. Enhance our knowledge base by creating and updating internal and customer-facing FAQ and knowledge base articles to empower both customers and fellow team members. Mentor junior Support Engineers by sharing your expertise and guiding them on best practices for issue resolution and customer management. What You Bring A minimum of 3 years of experience in a professional enterprise level technical support role Proven experience in a technical support role where you have owned and resolved complex customer issues in a multi-platform enterprise environment. Deep technical troubleshooting skills in a professional enterprise setting, with the ability to analyze and diagnose issues related to storage, networking, replication, performance, and space. Working knowledge of a range of technologies, including operating systems (such as LINUX, Windows, VMware), LANs & WANs, and Storage Area Networks. Exceptional customer service skills with the ability to manage multiple projects and support cases simultaneously while maintaining a calm, professional demeanor. We are primarily an in-office environment and therefore, you will be expected to work from the Lehi, Utah office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. This role may be eligible for incentive pay and/or equity. There is no application deadline and we accept applications on an ongoing basis until the job is filled. The Annual Base Salary Range Is $82,000—$123,000 USD What You Can Expect From Us Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers. Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®! Team: We build each other up and set aside ego for the greater good. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out http://benefits.everpuredata.com/ for more information. Accommodations And Accessibility Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you're invited to an interview. Our Commitment To a Strong And Inclusive Team We're forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn't just accepted but embraced. That's why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership. Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. Join us and bring your best. Bring your bold. Pure and simple.

About ThreatDown ThreatDown believes that when people and organizations are free from threats, they are free to thrive. Founded in 2008, CEO Marcin Kleczynski had one mission: to rid the world of malware. Today, ThreatDown has grown beyond malware remediation to ensure cyber protection for everyone, providing device protection, privacy, and prevention solutions in the home, on-the-go, at work, or on campus. With threat hunters and innovators across the world, we want great people, like YOU, to join our team! ThreatDown is looking for.. We are seeking a skilled Technical Support Engineer to join our growing team. As a Technical Support Engineer joining our global support team. You will provide technical support to customers who are small business owners, IT specialists, and MSPs by identifying, diagnosing, and resolving software and hardware issues. You will assist customers troubleshoot, configure agent deployment, policy behavior, detections, console access and similar across Windows, macOS, and Linux environments. This is an L1 role within a tiered team (L1/L2/L3) and you will be supported by structured onboarding and regular coaching. We are looking for a motivated and talented Technical Support Engineer to join our team. If you have a passion for solving technical problems, providing excellent customer service, and working collaboratively with other teams, we encourage you to apply for this position. Shift: 11am - 8pm EST Monday - Friday What You Will Do Respond to customer support requests via phone, email, or chat within our response time targets and in a professional manner. Identify, diagnose, and resolve technical issues related to software, hardware, and network connectivity. Reproduce customer issues within a virtual environment, gather logs, event data, and system information needed for investigation. Document support tickets and maintain accurate records of customer interactions and resolutions in Zendesk. Contribute to maintaining knowledgebase articles and internal SOPs based on recurring issues you encounte Participate in regular team meetings to discuss technical issues and opportunities for process improvements. Provide training and guidance to colleagues and customers on technical issues as needed. Skills You'll Need To Have 1+ years of experience in a technical support role or IT administration role, ideally supporting business customers. Solid Windows administration skills including Event Viewer, Services, the Registry, task manager and group policy. A conceptual understanding of how antivirus and EDR products work, such as real time protection, detections, exclusions, quarantine and remediation. Comfort reading logs, reproducing issues and explaining technical findings to a busy IT administrator in plain English. Excellent written and verbal communication skills in English with the ability to manage expectations and de-escalate under pressure. Ability to work independently and as part of a team. Familiarity with network protocols, hardware, and software. Some familiarity with Active Directory, RMM tools, Intune would be idea. Ability to work flexible hours, including evenings and weekends, as needed. Perks & Benefit Comprehensive medical, dental, and vision insurance coverage Employee Referral Bonus Program Wellness programs 401k and employer matching for (US Employees) Comprehensive Time Off policy An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region) Legal Language (US Employees Only) Applicants Have Rights Under The Federal Employment Laws Employee Polygraph Protection Act Know Your Rights: Discrimination is Illegal Family and Medical Leave Act (FMLA) This is to affirm our policy of providing equal employment opportunities to all employees and applicants for employment in accordance with all applicable laws and regulations. Our company will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. We will ensure that all our employment practices are free of discrimination. Such employment practices include, but are not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. We will provide reasonable accommodation to applicants and employees with disabilities whenever possible.