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Your mission You will play an important role in a dynamic and passionate team, collaborating on a variety of projects of all sizes and scopes in the environment, renewable energies, hydroelectricity, transportation, materials, buildings and climate change markets. Boldness, innovation and collaboration are an integral part of our daily operations . Englobe - Who we are At Englobe, our rigor is matched by sincere care for our colleagues, our customers, our communities , and the environment. We are committed to making a real difference, one project at a time, and to having a positive, lasting impact. We approach our work with fresh perspectives, relying on collaboration and a diversity of voices. With an entrepreneurial spirit, we empower our customers and communities with boldness and optimism. We are determined to leave a lasting legacy for generations to come. Our Grande Prairie office is seeking an experienced Intermediate Civil Engineer to join our Municipal and Transportation Infrastructure team. This role is ideal for a professional who is eager to work on diverse and impactful projects within a supportive and dynamic team environment. Does this sound like the right fit for you? Learn more about the role ! Your main responsibilities Oversee and manage municipal engineering projects from inception through completion Perform design, construction site inspections, and contract administration duties Develop and review engineering design drawings, specifications, and contract documents Conduct site inspections and ensure compliance with project specifications and standards Liaise with clients, contractors, and other stakeholders to ensure project success Coordinate designs and construction inspections with multiple disciplines Provide mentorship and support to junior engineers and technologists What makes you unique B.Sc. in Civil Engineering and eligibility for professional membership with APEGA Minimum of 5 years of experience in municipal and transportation engineering, with a strong preference for candidates with hands-on experience in construction observation and contract administration Working knowledge of water and wastewater distribution and collection systems Proficiency in computer software for modeling and spreadsheet analysis Proficiency in CAD design modelling software Demonstrated aptitude for general construction methods Strong business acumen and understanding of municipal infrastructure and transportation projects Proven ability to work collaboratively in a team atmosphere Self-motivated with leadership potential and project management skills Excellent verbal and written communication skills What makes Englobe unique At Englobe, you'll have the opportunity to work on a variety of projects of every size and scope. You'll work in an organization that values you and your experience, and allows you to grow.From day one, you'll enjoy the following benefits: Real flexibility; Multiple opportunities for professional growth, mentoring and skills development; Access to a free telehealth service; Flexible schedules and the ability to compress your work hours; A flexible, hybrid work arrangement; A full range of benefits (including cost-sharing group insurance and a group RRSP); A confidential employee assistance program for you and your family. Artificial intelligence tools may be used in the screening or selection of applications for this role. What our employees say about us At Englobe, I feel listened to . The leaders are accessible and always available to support me . Every day, I work with experts who inspire me and help me progress. The projects are cool , and I can see my career evolving. What's more, the people are friendly, warm and helpful! Englobe gives me a lot of flexibility, and the work-life balance is perfect for my family. - Digital Marketing Specialist Want to find out more? Take the time to watch our ESG video Explore Englobe's 2025 sustainability report

Adecco is currently hiring a full-time Electrical Engineer for an exciting opportunity supporting industrial operations and asset reliability programs in Fort McMurray, AB. As an Electrical Engineer, you will be responsible for improving the reliability, availability, and performance of critical electrical and instrumentation assets. You will support maintenance, operations, capital projects, commissioning activities, and reliability initiatives while ensuring the safe and efficient operation of plant equipment. Payrate : $85/hour Location: Fort McMurray, AB | No camp accommodation | Must be local or willing to relocate Shift: Monday to Friday | 8 hours per day | 40 hours per week Job type: Temporary until January 2028 | Full-time Here's why you should apply: Paid weekly accurate and on time Strong health and safety programs Medical and dental benefits once qualified Free training programs New and quicker onboarding process Responsibilities: Develop scopes of work with a strong focus on safety, reliability, and asset performance. Lead reliability improvement initiatives and investigate equipment failures and recurring issues. Conduct root cause analysis and provide recommendations to improve equipment reliability. Assess electrical and instrumentation asset health using condition monitoring and testing programs. Support maintenance, operations, and commissioning activities. Provide technical expertise for sustaining and capital projects, including design reviews, system studies, and equipment specifications. Ensure electrical systems have adequate capacity and reliability to support operational requirements. Develop and review electrical and instrumentation drawings, datasheets, and technical documentation. Participate in risk assessments, HAZOP reviews, and loss prevention initiatives. Support Management of Change (MOC) processes and continuous improvement activities. Qualifications and Skills: Bachelor's Degree in Electrical Engineering. Professional Engineer (P.Eng.) designation or eligibility for registration with APEGA preferred. Minimum 5 years of experience in maintenance, reliability, or electrical engineering within industrial operations. Experience supporting oil & gas, energy, petrochemical, mining, or heavy industrial facilities. Strong knowledge of electrical reliability, maintenance, troubleshooting, and asset lifecycle management. Experience with high-voltage electrical equipment and power distribution systems. Experience with field instrumentation, control valves, and process control systems. Knowledge of DCS, PLC, hazardous area installations, and electrical heat trace (EHT) systems. Experience with Management of Change (MOC) processes. Working knowledge of SAP Plant Maintenance or similar CMMS platforms. Operational plant or field engineering experience. Reliability and maintenance engineering background. High-voltage systems troubleshooting and commissioning. Experience with transformers, circuit breakers, relays, substations, power cables, and transmission systems. Knowledge of applicable electrical standards and codes. Strong problem-solving, communication, and stakeholder management skills. Must be legally eligible to work, and reside in Canada Ready to make an

OUR STORY TechInsights is the information Platform for the semiconductor industry. Regarded as the most trusted source of actionable, in-depth intelligence related to semiconductor innovation and surrounding markets, TechInsights' content informs decision makers and professionals whose success depends on accurate knowledge of the semiconductor industry—past, present, or future. Over 650 companies and 150,000 users access the TechInsights Platform, the world's largest vertically integrated collection of unmatched reverse engineering, teardown, and market intelligence in the semiconductor industry. This collection includes detailed circuit analysis, imagery, semiconductor process flows, device teardowns, illustrations, costing and pricing information, forecasts, market analysis, and expert commentary. TechInsights' customers include the most successful technology companies who rely on TechInsights' analysis to make informed business, design, and product decisions faster and with greater confidence. For more information, visit www.techinsights.com . WHY WORK WITH US Company-sponsored training and development opportunities Comprehensive benefits package (health, dental, vision, wellness, RRSP/401K Matching, annual fitness reimbursement) Flexible vacation policy Trusted device reimbursement program Community involvement opportunities through charitable alliances: https://www.techinsights.com/community-involvement Wellness resources and support I nclusive environment that prioritizes diversity, equity, and accessibility High-growth company driven by high performance Expected salary range: $61,540 - $65,160 CAD THE OPPORTUNITY: TechInsights is looking for a Sales Enablement Analyst to connect data with sales performance. You'll turn complex data into clear recommendations that help our sales team find high-value opportunities, decide where to focus, and close more deals. Reporting to the Director of Sales Enablement, you'll find warm leads in engagement data, research customers and market trends, and build the reports and dashboards leadership uses to steer the business. You'll use AI-powered analytics and research tools every day, and you'll help the sales team adopt them too. This is a good fit for an early-career analyst who wants to see their work tied directly to revenue. WHAT YOU'LL DO Data Analysis and Intelligence Find highly engaged contacts and active users within target accounts so the sales team can spot warm leads and prioritize outreach, using AI tools to uncover engagement patterns and build scoring models Research customers, competitors, and market trends, and give sellers timely news and insights that sharpen their strategies and pitches Analyze CRM and other data to evaluate sales performance, find ways to make the sales cycle more efficient, and use predictive analytics to forecast outcomes and recommend process improvements Reporting and Data Management Build and maintain reports and dashboards that track key sales metrics, including AI-generated insights and predictive analytics, so leadership can make informed decisions Keep data in Salesforce and other sales tools accurate and reliable through regular cleanup and AI-assisted validation Collaboration and Training Work closely with sales reps, sales leadership, and the Data Analytics team to understand what they need and deliver the right data and insights Help create training materials and best practices that support the sales team's use of data and adoption of AI tools WHAT YOU'LL BRING 1–3 years of experience in data analysis, business intelligence, or a related analytical role Advanced Excel skills, including pivot tables, VLOOKUP, INDEX/MATCH, and data modeling Experience with BI and visualization tools such as Power BI or Tableau Working knowledge of CRM systems, including pulling data and building reports (

Job Description The body of the mandate uses client standard business analyst description, for medium-complexity files with links across business domains. The required knowledge is what defines the role: the AI TRISM framework is marked essential, with emphasis on agent platform governance and Agent 365, explicitly mandatory. The mandate likely sits within an agentic AI governance and security initiative, where the analyst translates control, risk and security requirements into traceable business needs. The candidate must cover both sides: proven business analysis practice (5 to 8 years) and hands-on experience with the AI TRISM framework. This combination sharply narrows the talent pool. Target candidate: a business analyst with 5 to 8 years of experience who has documented and validated AI governance, risk or security requirements, ideally on agent platforms. They have used Agent 365 in a real context and can carry a project from needs definition to deployment, in an agile setting. Key Requirements: Knowledge and experience of the AI TRISM framework: AI governance, AI security model, securing and governing agent and agentic platforms Agent 365 End-to-end business analysis practice (needs and requirements, traceability, impact analysis, prerequisites and dependencies, solution effectiveness validation) Requirements PREFERRED Understanding of Agile values and principles Client behavioural competencies (client focus, cooperation, managing ambiguity, simplifying complex topics, synthesis, analytical and systems thinking) ASSET ModelOp CBAP or PMI-PBA certification Knowledge of the banking and financial industry Profiles to Exclude: Profile mentioning AI or generative AI without demonstrated responsibility in AI governance, risk management or security. AI security, risk or compliance specialist profile without 5 years in a business analyst role. Profile mentioning Microsoft 365 Copilot or Copilot Studio without named Agent 365 experience. Business analyst profile limited to writing requirements, with no demonstrated involvement through deployment. Data scientist or ML engineer profile focused on model development, without responsibility for business needs analysis

Health can't wait . Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that's exactly how healthcare works today. You wait, until you can't. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it's coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It's not solely a question of willpower. It's the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture . We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 Who we are You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M users , and have reached 770M+ in ARR. Our team of 700+ people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦. 🤘 How we do it ? People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as: 🎯 What drives us - We're obsessed with helping members live healthier Mission is the Boss : long-term thinking, mission above all else Member & customer-led : obsessed with solving problems and delighting users 🏆 How we build excellence - We hire the best and empower them to succeed Champions of excellence : extremely high standards and talent density Distributed ownership : everyone owns their decisions and results Radically transparent : all information accessible, written-first, async decisions 🤝 How we grow together - We improve through honest feedback and bold thinking Optimistic alchemy : optimists who collaborate with genuine care Empathetic challengers : direct, caring feedback to help each other grow Bold contrarians : think differently, try new approaches ⚡ How we move fast — We fight complexity and focus on what matters Disciplined execution : decisive action with compounding focus Fight for simplicity : high-impact processes, smart frugality ⭐️ Senior Brand Designer at Alan Our Brand at Alan is precious to us, and is evolving as we grow! As part of the Design team, the Brand designer plays a large role in cementing our brand, creates visually compelling assets to support our messaging, and uses their experience to grow a strong brand design practice. Your missions will include: Define and evolve Alan's visual identity and brand systems, and make sure they hold up across every touchpoint. Own briefs end-to-end: understand the business problem, help shape the strategy, then explore, prioritize, and ship the solution. Create and art-direct campaigns and assets across the web, including our landing pages, email, advertising, and social channels, bringing the brand to life through art direction, motion, and video. Partner closely with Product, Marketing, and Brand to translate business objectives into visuals that convert. Extend brand design work into our Health & Prevention area, alongside our core Marketing & Brand responsibilities. Scale production to deliver high volumes of assets without losing quality or brand consistency. Leadership & mentoring: - You lead through influence by shaping roadmaps, aligning stakeholders around well-reasoned proposals and trade-offs, and proactively communicating progress and plans. - You raise the bar for others by coaching and mentoring designers and non-designers, and helping Alaners grow through thoughtful feedback and technical or creative leadership. Our current Design priorities 🌟 Our Design community red thread is to grow our brand design practice and ensure consistency in order to build an established and memorable brand. To succeed in this mission, we currently: Consolidating and scaling our visual identity across every touchpoint: web, email, ads, social, and increasingly our own landing pages, where brand expression and conversion design meet. Growing our motion and video capability: it's a big plus for this role, not a nice-to-have. Creating impactful physical and event experiences that bring the brand to life beyond screens. You are at the cutting edge of AI-enabled design and creative workflows, actively experimenting with emerging models and tools and turning them into practical ways to improve the quality, speed, and impact of your work. Extending brand identity into our Health & Prevention area, alongside our core Marketing & Brand responsibilities. Shaping how Alan's mascot and visual universe show up, used deliberately, not everywhere. If you have some of the following, you may be a great fit 👯‍♀️ 4+ years' experience, ideally in a product company or startup, we're hiring at a Senior level. You are fluent in English. You are an experienced user of design software (Adobe Creative Suite, Figma) and motion design tools (After Effects, Premiere is a plus). Comfortable with generative AI tools, and keen to experiment with new approaches as you push creative boundaries within brand guidelines. A deep understanding of growth, campaigns, and conversion-focused design, with a strong sense of how visuals drive business outcomes. Able to scale and deliver high volumes of assets while keeping quality and brand consistency intact. Understands business objectives and audiences, and can turn a brief into impactful visuals autonomously. Experienced designing for online platforms: websites, social media, email marketing, and display ads. You excel at communicating and articulating creative choices in a compelling way. You're structured, and understand that goals and constraints need to be clarified before executing. A portfolio showing real product/company work (not just agency spec work), illustration capability, and range across formats. Based in (or open to relocating to) Paris (preferred), or Marseille, Bordeaux, Madrid, Brussels, or Barcelona. Nice to have: You are familiar with concepts like target audience, branding, user experience (UX), and conversion optimization. You possess great 3D skills For this opportunity, we are aiming to hire within the D+ level range . 🙌 Perks & Benefits At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: Fair rewards . Generous equity packages complement your base salary. Flexible Office . Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you're the happiest. All the tools you need . Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones. Flexible vacation policy and flexible working hours . Organize your time as you wish. Delightful healthcare insurance . Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. Transport . Country-specific commuter benefits. Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. Parental leave. Extended parental leave for all new parents. Important note: we hire people not roles. After reading this job description, if you feel like you don't have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply ! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan and Career pages, as well as our Medium , blog and Glassdoor page for more info. Find Jobs in France on Arbeitnow

Community Living Hamilton (CLH) is a busy and vibrant organization that supports 1,600 adults and children with diverse abilities thrive in the community. We are the region's largest service provider for individuals with developmental disabilities such as Down Syndrome and Autism. We are dedicated to helping them achieve their full potential, be included in our community, and, ultimately, build great lives. This is an existing Vacancy. Pay Rate : $74,000 – $84,000 Position Summary We're looking for a dynamic Human Resources leader to join our team and provide leadership of our People Resources strategies. We would like to attract someone who has an understanding of the social services sector and is familiar with the trends that shape it. This individual would share our commitment to diversity and inclusiveness, and who has the talent and drive to transform that passion into action. Reporting to the Director of Operations, the Manager, Human Resources will be responsible for the execution and delivery of high-quality human resources programs, policies, procedures and HR business strategies supporting Community Living Hamilton. The Manager, Human Resources, Helps Build Great Lives for the people we serve by providing leadership to the Human Resources and Scheduling teams while executing hands-on human resources functions of the organization. They will have accountabilities including but not limited to: recruitment and selection, performance management, training and development, benefits administration, employee and labour relations, occupational health and safety, WSIB and disability management for Community Living Hamilton. Responsibilities: · Manages all aspects of the Human Resources function, including employee and labour relations, the performance management cycle (i.e. goal management, performance appraisals, succession planning), attendance awareness and disability management, benefit plan administration and current position descriptions. · Experience as an HR Generalist would be an asset to facilitate oversight of all personnel transactions (promotions, transfers, terminations, change in status, change leadership, etc.). · Oversight of the recruitment and selection of all staff to ensure that the best, competent and qualified candidates are hired, and that the candidates are provided equal treatment and legislative/policy requirements are adhered to. · Provide leadership to the Human Resources and Scheduling teams · Strong collaboration skills with the ability to build effective working relationships with all levels of the organization including, but not limited to Directors, colleagues and Union Representatives. · Responsible for the employee/ labour relation's function; researching legal issues, preparation of Community Living Hamilton's position on various issues and delivering responses to the applicable nonunion and union contacts. · Provide guidance and support to employees regarding all employment related inquiries. · Responsible for maintaining a connection with outside legal and professional resources to ensure that all employment policies follow current laws and regulations. Qualifications: · Bachelors Degree, preferably in Business Administration, Labour Relations or Human Resource Management, Post-Graduate Human Resources Program Studies · College Diploma/Certificate in Human Resources Management an asset · Certified Human Resources Leader (CHRL) or CHRL Candidate preferred. · 5+ years of progressive Human Resources Leadership experience preferable within a unionized environment. · Developmental Services Sector experience an asset. · Demonstrated commitment to excellent customer service. · Demonstrated collaborative approach that values open and hon

Job Description Job Description We're looking for a Sportsbook & Casino Marketing Manager to assist executing marketing operations across acquisition, community, and CRM. You'll work directly with leadership to bring our GTM strategy to life - managing vendor relationships, running campaigns across ad networks and influencer channels, and building the engine that drives player value. This execution heavy role suited to someone who wants to start their career in betting and understands the unique opportunities the industry offers. What You'll Do: Own multi-channel acquisition execution - manage campaigns across ad networks, programmatic buys, SEO initiatives, and paid social Manage influencer & streamer partnerships - identify, negotiate, and manage relationships with Kick, Twitch, Telegram, and X creators Build and run community channels - grow and moderate Telegram, Discord, and X communities with a focus on retention and VIP engagement Execute CRM and lifecycle campaigns - coordinate promotional calendars, rakeback mechanics, and retention offers in partnership with the CRM/loyalty function Manage the affiliate program - support affiliate tracking setup, partner onboarding, commission structuring, and performance reporting Oversee vendor and media buying relationships - track spend, performance, and ROI across all media vendors using shared reporting tools Support brand and content development - coordinate landing pages, creative assets, and messaging across different traffic types and funnels Report on KPIs - monitor CAC, LTV, FTD volume, and channel-level ROI; flag issues and opportunities against budget and growth targets What You Bring 2-6 years in digital marketing, performance marketing, or growth roles Working knowledge of affiliate marketing structures and tracking platforms Experience running or managing paid acquisition Familiarity with marketing channels: Telegram, Discord, X, and streamer/influencer partnership models Strong grasp of core marketing metrics - CAC, LTV, ROAS, retention/rakeback economics Excellent project management skills - comfortable juggling multiple vendors, campaigns, and deadlines in a fast-moving startup environment Data-driven mindset with comfort in Excel/Sheets for tracking and reporting Excellent written and verbal communication skills

See what you can do with Prophix At Prophix, we?re building the platform that helps finance teams stop managing spreadsheets and start driving strategy. Prophix One? brings planning, reporting, consolidation, and automation together in a single place, and we are expanding its AI capabilities faster than ever. If you want to work on a product that genuinely changes how finance teams operate, and do it alongside people who care about getting it right, this is where you want to be. We?re headquartered in the Greater Toronto Area, with teams and offices across North America, Europe, and Australia. Trusted by more than 3,000 finance teams across 100+ countries, Prophix One? is built for organisations that want to plan smarter and move faster. As Director, Customer Success, you own retention and growth across Prophix's full customer portfolio: the strategy behind it, the team that runs it, and the GRR, NRR, and health score numbers that prove it's working. You'll lead a team of CS managers, team leads, and CSMs across regions and product lines, building the playbooks and processes that let them execute consistently instead of reinventing the approach account by account. Reporting to the VP, Customer Success, you'll also be the person senior leaders (internal and external) turn to when a strategic account or a cross-functional decision needs a steady hand. What You Will Do Own the Customer Success Strategy · Develop and execute a global, cross-product Customer Success strategy that scales across segments, regions, and Prophix?s evolving product suite · Own Gross Revenue Retention (GRR), Net Revenue Retention (NRR), and customer health score targets across the full portfolio, reporting progress and insights to executive leadership · Identify risks, trends, and opportunities across the global portfolio, driving continuous improvement and getting ahead of challenges before they hit retention Lead and Grow the Team · Lead a global Customer Success team, managing CS managers, team leads, and CSMs across regions and product lines, with accountability for performance, development, and succession planning · Coach managers and team leads directly, building organizational depth and real paths for career growth · Build scalable programs, playbooks, and processes that let a distributed team execute consistently, not just your strongest people Drive Retention, Renewals, and Growth · Own the end-to-end renewal process (approvals, deal strategy, and team coaching) to protect and grow the book · Work with the Sales team on growth opportunities, joint customer on-sites, and strategic meetings, coordinating enablement so both teams show up aligned · Serve as a senior-level partner to customers post-implementation, and personally sponsor and resolve escalations on strategic accounts Partner Across the Business · Partner cross-functionally with Product, Product Adoption, Professional Services, Sales, and Revenue Operations to strengthen the customer journey and align on shared commercial outcomes · Use data-driven tools and technologies, including AI-powered solutions and customer success platforms, to help the team work smarter and engage customers more proactively at scale Requirements What You Will Bring We hire for potential as much as experience. If this role excites you but you don?t check every box, we still want to hear from you. At Prophix, people who ask good questions, adapt quickly, and bring a fresh perspective often make the biggest impact. Required Qualifications · 7+ years of progressively senior leadership experience in Customer Success, Customer Support, or Client Engagement within a SaaS or technology company, including direc

Description ITS ? Customer Success Manager (CSM) At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, multi-billion-dollar Fortune 200 leader. The number one name in Canada for IT solutions, we?re driving meaningful technological change for companies in virtually every industry. As a CSM, your focus will be to own key customer relationships, focused on the customer experience and outcomes for a portfolio of accounts. You act as the central point of alignment across teams, ensuring services are delivered in line with customer objectives, risks are proactively managed, and value is continuously realized. This role is ideal for a proactive, commercially aware, and customer-focused professional who can operate across multiple stakeholders and drive meaningful outcomes. The CSM plays a key role in delivering a consistent, end-to-end experience across Sales, Professional Services, Managed Services, and Operations. What you?ll do: Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio Establish and drive the governance model to monitor service deliverables and improvement opportunities (customer meetings, roadmap sessions, project calls, customer health checks, SLA reporting, financial oversight) Work with customers to establish critical goals and KPI?s I.e., Customer Success Planning Be aware of all incidents, projects and activities that CDW?s Managed and Professional Services are engaged in for your assigned customers Be customer advocate, bringing topics of interest and concern to leaderships attention before the customer?s business is impacted Contribute to continuous improvement initiatives and adoption of CX tools and processes (e.g., Gainsight) What you need to succeed: Must-have: College or University Degree in a relevant field (Computer Science, Management Information Systems) or comparable work experience 5+ years of experience in a customer-facing role within a technology or services environment (e.g., Customer Success, Service Delivery, Account Management) ITIL foundations certification B2B relationship intelligence, including an ability to read and understand contractual obligations, service level agreements and scope definition Proven ability to execute multiple tasks efficiently and effectively. Must be able to delegate effectively and have ability to provide deliverables on time and on budget The ability to drive successful change by motivating and influencing others not in a direct reporting capacity Excellent presentation skills - must be comfortable talking to teams from engineering level upwards to C-level Technical certifications (current within the last 5 years) from any of the following vendors: Cisco, EMC, Palo Alto, Checkpoint, F5, RSA, Linux, VMware, Microsoft Nice-to-have: Advanced ITIL Certification at the Practitioner or higher level Experience with Customer Success tools (e.g. Gainsight) Lean/Six Sigma Belt Certification at the Green Belt or higher level Business Relationship Management Professional Certification (BRMP) Ability to obtain and maintain Canadian Security clearance At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to ? pay ? transparency ? and ensuring fair compensation for all our coworkers. Each of our roles is as

Description ITS ? Customer Success Manager (CSM) At CDW, we highly value the energy and commitment you bring to your job every day. Our Customer Success Manager (CSM) role is an exceptional opportunity for a motivated, self-starter to grow and advance their career at an innovative, multi-billion-dollar Fortune 200 leader. The number one name in Canada for IT solutions, we?re driving meaningful technological change for companies in virtually every industry. As a CSM, your focus will be to own key customer relationships, focused on the customer experience and outcomes for a portfolio of accounts. You act as the central point of alignment across teams, ensuring services are delivered in line with customer objectives, risks are proactively managed, and value is continuously realized. This role is ideal for a proactive, commercially aware, and customer-focused professional who can operate across multiple stakeholders and drive meaningful outcomes. The CSM plays a key role in delivering a consistent, end-to-end experience across Sales, Professional Services, Managed Services, and Operations. What you?ll do: Be accountable for all aspects of customer experience for the portfolio of 10-25 clients, assigned to you Establish trusted/strategic advisor relationship with clients and drive continued value of our solutions and growth within the portfolio Establish and drive the governance model to monitor service deliverables and improvement opportunities (customer meetings, roadmap sessions, project calls, customer health checks, SLA reporting, financial oversight) Work with customers to establish critical goals and KPI?s I.e., Customer Success Planning Be aware of all incidents, projects and activities that CDW?s Managed and Professional Services are engaged in for your assigned customers Be customer advocate, bringing topics of interest and concern to leaderships attention before the customer?s business is impacted Contribute to continuous improvement initiatives and adoption of CX tools and processes (e.g., Gainsight) What you need to succeed: Must-have: College or University Degree in a relevant field (Computer Science, Management Information Systems) or comparable work experience 5+ years of experience in a customer-facing role within a technology or services environment (e.g., Customer Success, Service Delivery, Account Management) ITIL foundations certification B2B relationship intelligence, including an ability to read and understand contractual obligations, service level agreements and scope definition Proven ability to execute multiple tasks efficiently and effectively. Must be able to delegate effectively and have ability to provide deliverables on time and on budget The ability to drive successful change by motivating and influencing others not in a direct reporting capacity Excellent presentation skills - must be comfortable talking to teams from engineering level upwards to C-level Technical certifications (current within the last 5 years) from any of the following vendors: Cisco, EMC, Palo Alto, Checkpoint, F5, RSA, Linux, VMware, Microsoft Nice-to-have: Advanced ITIL Certification at the Practitioner or higher level Experience with Customer Success tools (e.g. Gainsight) Lean/Six Sigma Belt Certification at the Green Belt or higher level Business Relationship Management Professional Certification (BRMP) Ability to obtain and maintain Canadian Security clearance At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to ? pay ? transparency ? and ensuring fair compensation for all our coworkers. Each of our roles is as

Applicants must be currently authorized to work in Canada. Please note that Rentokil Terminix does not provide Labour Market Impact Assessment (LMIA) sponsorship, work permit support, or assistance with work permit renewals. Account Executive Are you passionate about sales and business development? Looking to build your career in an exciting industry and a growing world class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil Canada Corporation is proud to be a member of the Rentokil family of companies in North America. Rentokil Canada Corporation has More than doubled in size in the last 5 years. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. What do our Account Executives do ? This role the primary channel for securing new accounts and revenue and will operate in an atmosphere of autonomy, travel, recognition, and rewards for achievement. This role will contact, prospect, explore leads and grow established accounts to help meet revenue and strategic goals. Principal Duties and Responsibilities Create new business opportunities through cold calling, prospecting, networking, leads, referrals, and cross selling Craft territory development strategies that will result in exceeding sales targets Learn and maintain complete knowledge of Rentokil?s programs, protocols, pricing policies and service offerings Build partnerships and collaborate effectively with internal departments to maximize growth opportunities and ensure the delivery of outstanding service solutions Salary Range: $60,000-$70,000 Annnually Requirements Two years of experience in Business-to-Business sales Experience selling into multiple market segments Strong attention to detail and willingness to learn Self-motivated with the ability to work independently Excellent organization and time management skills Must pass pre-employment background screen Benefits What do we offer? World class training of the latest industry best practices Car allowance Gas Card Commission Company provided technology package and car allowance Short and long-term disability Life Insurance

Description Your Role Tired of working for a home insurance provider that tries to find ways to deny, rather than cover, claims? Frustrated with outdated practices and processes that lead to poor customer service? At Square One, we treat our customers fairly, paying them what they are entitled to under their policies. And, we leverage technology to personalize buying a home insurance policy and making a home insurance claim. As a claims road adjuster, you understand how important proper claims handling is to an insurance provider's reputation. You treat each customer with empathy, patience, and respect. You recognize that, although you may handle hundreds of claims a year, this is likely the customer's first claim ever (or at least in a while). Your success in this role comes from your superior analytical and decision-making skills. You have strong communication skills, which you use to share decisions with and provide direction to, others. While you don't enjoy conflict, you handle it effectively. You are both detail-oriented and organized, handling multiple files and tasks with ease. And you take pride in your work and your ability to assist others. Over 80% of your day is spent settling home insurance claims. You visit claims sites and work closely with customers and contractors to replace/restore damaged property. When not on the road visiting claims sites, you enjoy working from home where you: Prepare reports and request payments. Adjust smaller claims over the phone, speaking and dealing with customers directly. Identify policies that require underwriting review. One of the things you enjoy most about Square One is the supportive team environment. You know you're never set up for failure; instead, you get all the coaching, mentoring, training, and tools you need for continued success. Your Responsibilities Working in Square One's claims department, you are the main point of contact for customers who have suffered losses and filed claims. As such, you have many important responsibilities, including: Visiting claim sites in the GTA to evaluate property damage and replacement/restoration requirements. Reviewing the claims process with customers and helping them submit the required information. Determining whether specific claims are covered and explaining why. Preparing scopes of loss for claims with building damage. Securing, evaluating, and approving contractor quotations. Assisting customers with repairing or replacing lost or damaged property. Negotiating settlements, arranging payments, and finalizing claims. Maintaining your training and industry knowledge. Your Qualifications As a member of the Square One team, you have a desire to contribute to the overall success of the company. You do this by becoming an expert at what you do, directing your own work, and working with a team that has a broader purpose than just making profit. You and those who you work with would describe you as someone who: Possesses superior analytical and decision-making skills. Communicates effectively when explaining decisions and providing direction. Uses active listening and questioning skills to understand issues and needs. Handles conflict effectively and avoids taking things personally. Pays close attention to detail and has superior organizational skills. Provides and receives constructive feedback. Your Experience + Education Your experience and education, combined with the product and claims training we provide, help ensure your success at Square One. For this role, you have: At least 3 years of property claims insurance experience and 1 year of field claims adjus