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Mobile Principal Software Engineer
dscout
dscoutUSA (Fully Remote)6 days ago
Full TimeFully RemoteSenior
pythonswiftkotlinelixirreactci/cd+7

At Dscout , we're building the most flexible and powerful UX research platform on the market—trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. Our Platform: Our mobile apps are Swift and Kotlin. Our frontend is built with React. Our backend uses Elixir and increasingly more and more Python. GenAI has significantly impacted our system architecture, requiring us to adapt and evolve. We are in the midst of a shift from existing products augmented with AI to a full AI-first platform. You Are: A Mobile Principal Software Engineer who will lead our mobile team and evolve it to meet the shifting demand of a full AI-first platform — on a timeline measured in weeks, not quarters. You're deeply hands-on with AI coding agents, and you've used them to ship serious work, not just autocomplete. You're as comfortable architecting a thin mobile client backed by a powerful API as you are dropping into our Python backend (with AI assist) to add what mobile needs. You'll shape our participant experience across mobile with heavy influence on the web too. You're deeply product focused, energized by solving business problems, not just writing code. You ask "why" before "how," and you partner with Product and Design as a peer — shaping problems, not just taking specs. You know when to ship a scrappy prototype to test an assumption versus when to invest in a foundation built to last, and you can explain that call to a PM or designer. You can hold multiple projects in your head at once, spotting where they'll collide, depend on each other, or share a chance for reuse. You bring Principal/Staff-level scope as a product engineer — 10+ years of experience evolving apps and standing up new ones across product and technical dimensions. You have a proven track record of leading technical improvements and mentoring other developers, as collaboration and empathy are cornerstones of our culture. You thrive setting your own direction with minimal input while staying aligned to company goals. Most of all, you're energized by the prospect of doing in months what used to take years. If this sounds exciting, we'd love to hear from you. The Job Working hours Availability 9:30 AM - 5:00 PM CT Dscout is a US-based company, and while working these core hours is expected in this role, we know that from time-to-time life happens and we can be flexible to meet your needs. What you will do: Lead our mobile team and its continued maturity and evolution in this AI-native space Stand up an AI-native development process for the mobile team — agents, evals, review loops — that sustains that pace beyond the rewrite Drive a thin-client architecture for the participant experience, pushing business logic to the backend so the apps stay simple Contribute Python to our AI backend service when mobile needs new capabilities — using AI agents to do it efficiently Set our participant API and broader participant platform direction beyond the mobile team Spend about 70% of your time supporting your product team; the other 30% on self-directed leadership tasks and platform improvements Drive continuous process improvement across the mobile team and its partner teams Mentor other engineers and help evolve the Engineering org Apply a DevOps mindset to improve the Continuous Delivery pipeline and other operational aspects of our SaaS & mobile platform Be involved in security and compliance efforts for the organization (we are SOC II & HITRUST certified) What you need to have: Significant experience as a mobile software engineer with Principal/Staff-level scope (titles aren't important — we care about what you've shipped and led) Experience with iOS and Android, and a willingness to work outside the mobile ecosystem when the problem calls for it Hands-on experience with AI coding agents (Claude Code, Cursor, Codex, or similar) — not just autocomplete — and an opinion on how to design an SDLC around them Experience in system architecture to supplement mobile experience (backend API design, databases, mobile devops), how it all fits together, and design trade-offs A proven track record of leading, mentoring, and growing engineers Expertise with cloud-based SaaS architectures and evolutionary design At home with agile, DevOps, CI/CD, observability/tracing, and data/metrics-based decision making Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy . Dscout participates in the E-Verify program in certain locations, as required by law. Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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Cybersecurity Engineer
dscout
dscoutUSA (Fully Remote)6 days ago
Full TimeFully RemoteDirector
awsec2terraformci/cddatadogowasp+4

At Dscout , we're building the most flexible and powerful UX research platform on the market—trusted by the world's top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us. We are looking for a Cybersecurity Engineer to become a part of the Cybersecurity team reporting to the VP, Compliance and Information. The Cybersecurity Engineer will contribute to reducing risk within the Dscout SaaS environment and internal IT systems. This includes planning and implementing cybersecurity controls, supporting cybersecurity operations, and monitoring the threat landscape. This role will ensure Dscout controls operate effectively over time. What You Will Do: Lead the process to build security into the Dscout SaaS environment. This includes applying security throughout the software development lifecycle. Collaborate with Engineering to plan and implement cybersecurity controls to protect the SaaS environment. This includes applying leading practices to secure AWS resources (e.g., VPCs, EC2 instances, and containers). Continually enhance security monitoring of the SaaS environment and internal IT services by implementing SIEM and working with Engineering to continuously improve logging and auditability. Assess evolving threats and develop recommendations to mitigate risk to Dscout. You will provide weekly threat intelligence reports highlighting potential risk to the organization. Work side-by-side with Engineering to analyze, contain, and mitigate cyber attacks and other related incidents. Perform vulnerability monitoring and, where appropriate, ensure remediation. Participate in the development of security policies and processes. Assist third party risk reviews. Provide recommendations to continually improve security controls. Assist in development of security programs and efforts to promote security awareness. What You Will Need To Have (we can call them Desired Skills and Background): Experience working with developers to conduct security reviews and provide strong recommendations to manage risk. This includes a strong understanding and practical use of OWASP Top 10 (web and AI). Experience securing AWS cloud environments and infrastructure as code solutions such as Terraform. Proven ability to implement security monitoring tools such as Datadog. This includes the ability to identify relevant scenarios and ensure proper logging. Experience responding to cyber attacks such as bots and account compromise as well as threats like data leakage and infected computers. Strong knowledge of cloud computing environments. Working knowledge of security in software development and continuous integration/continuous delivery (CI/CD). Experience documenting and implementing security policies and processes. Knowledge of security frameworks and standards: ISO 27001, NIST, or SANS preferred. Experience with HITRUST and/or SOC 2 certification is preferred. Good communication, documentation and presentation skills. Limitless curiosity and insatiable appetite to understand human behavior and relevant technologies. Background Bachelor's degree is preferred CISSP, CCSP, or GIAC security certification preferred A minimum of 3 years of security experience Of course, what is outlined above is an ideal set of expectations; however, business needs and other projects and tasks may shift, and additional tasks could be assigned at the discretion of your manager. About Dscout Dscout is a team of passionate, empathetic, and curious professionals. As a recognized leader in the Forrester Wave, we're at the cutting edge of experience research technology. The power of research drives us - how in-context insights from real people can build more enjoyable products and services. We prioritize learning, sharing, and building. We also deeply value being a diverse and inclusive team and company and look for team members who align with that belief. Join our dynamic team and help shape product roadmaps and business strategies for the world's most loved brands. It doesn't stop there. When you join the Dscout team, you will get: A strong and competitive compensation package with a built-in bonus and equity program. An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more. An education stipend to support your growth & development, and a remote work stipend. A company that is open and transparent with our team. You will know what is happening and why it matters. Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information. We'll do everything possible to ensure you're well-prepared for success during our interview process, while also upholding your privacy, including accommodating any special requests. Please note that only inquiries regarding requests for reasonable accommodation will be responded to from this email address. When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy . Dscout participates in the E-Verify program in certain locations, as required by law. Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC. NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM

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Solutions Manager- (German Fluency)
ZipGermany (Fully Remote)6 days ago
Full TimeFully RemoteSenior
snowflakedatabricksproject managementprocurementexcelsap+5

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role We're looking a Solutions Manager with Finance / Procurement System experience (SAP) to lead onboarding for new customers and drive their implementation of our product. We're also looking for someone who is excited to be hands on and influence our product roadmap. As every business needs our type of product, you'll work with a variety of new clients and industries as Zip scales. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks. You Will Lead project teams onboarding new customers, with a heavy emphasis on project / stakeholder management and understanding client requirements Responsible for leading the end-to-end implementation for new customers -- roll up your sleeves and build out the customer's processes from scratch Proactive project management across many customers, to manage requirements and tasks across onboardings Lead, mentor and train training and Q&A sessions with customers and key stakeholders to empower them to utilize the product without additional ongoing help from Zip Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn't support, and set expectations with customers Do whatever it takes to make customers happy + successfully onboard them as quickly as possible Continuously improve the post-sales processes to help our customers accelerate the time to value Qualifications 8-10 years of experience implementing or administering a finance / procurement tool Prior experience with the implementation or administration of a procurement tool / ERP (SAP S/4HANA: procurement and AP, SAP Ariba Buying / Invoicing) Germany fluency required Fantastic communication and documentation skills Extreme attention to detail and pride yourself in being incredibly proactive Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel You're able to push back and still make people happy Very comfortable with software configuration (not necessarily technical skills, which would be a plus) We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

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Senior Customer Success Manager - Technical Account Manager
Full TimeFully RemoteSenior
snowflakedatabricksjiraproject managementprocurementaccounts payable+14

About Zip Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before. The world's most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they've saved over $8 billion and processed over $500 billion in spend. Zip's team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA. Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups. Your Role We're looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. As a Sr. CSM, you'll work closely with sales, implementation, engineering and product while also working with a variety of customer stakeholders. You will advise customers on how to transform the way they manage B2B purchasing across their business, creating immediate value and efficiency for employees through product adoption and enablement. This role is ideal for you if you enjoy being a product expert, creative problem solving, and want to work with a world-class team and customers such as Coinbase, Snowflake, Toast, Northwestern Mutual, Notion, Canva, Samsara, Databricks, Miro, and many more. You Will Help our largest customers drive procurement success on the Zip platform. Define customer business outcomes and partner with our customers to deliver those outcomes on a continuous basis. Act as a trusted procurement advisor and thought partner to continuously educate and enable our customers on Zip's platform and procurement best practices. Identify champions and build relationships with key business stakeholders across Procurement, Finance, Legal, IT/Security, and Privacy/Compliance teams. Maintain high levels of customer engagement and satisfaction with a focus on customer adoption and loyalty. Manage customer health and hedge account risks based on data-driven adoption metrics. Partner closely with product and engineering to translate business needs and requirements into new solutions for customers, while skillfully managing customer expectations. Train and empower customers to be product specialists to become increasingly self-sufficient for their organization. Partner with the renewals team to achieve target GRR. Responsible for post implementation technical health of the client and perform hands on support in product adoption, and enablement. Continuously improve Customer Success assets and processes. We're an early-stage company, we want people who are excited to build and motivated to up-level the status quo! Qualifications 8+ years of relevant work experience working in customer-facing customer success, technical account management or strategic consulting organization. B2B SaaS experience in a high-paced environment is a benefit. Prior SaaS implementation experience Procurement experience (procurement, sourcing, or vendor management background) and familiarity with procurement technologies such as ERP (Netsuite, Coupa, etc.), HRIS (Workday etc.), CLM, GRC, JIRA, ServiceNow workflow management tools. Excellent interpersonal skills and ability to establish quick rapport and trust with customers. Strong project management skills to manage a dynamic customer portfolio. Creative problem solver while being attentive to details. Business process-oriented and ability to think about workflow efficiency (e.g. diagrams, conditionally based logic, etc.). Proactive team player that is able to identify process gaps and willing to jump in and help wherever needed (company, team, self mentality). Nice to Haves Payments software experience (invoicing, PO creation) and background working with CFOs, Controller, Accounts Payable / Accounts Receivable roles. Experience with SaaS workflow management tools (low code / no code configuration). Experience working in a top tier consulting firm or have an MBA. Perks & Benefits At Zip, we're committed to providing our employees with everything they need to do their best work. Start-up equity Team building events & happy hours Flexible PTO Apple equipment plus home office budget We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

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Engineering Manager, Switchboard
GitLab
GitLabUK (Fully Remote)6 days ago
Full TimeFully RemoteSenior
awsterraformkubernetesgitlabepicarchitecture+6

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Summary: Lead the Switchboard team, which owns the Tenant management product for Dedicated environments. This team is diverse in skills (Frontend, Backend and Reliability engineers) and owns the product end to end. The product enables self-service and workflow automations for customers and internal operators of our large scale Dedicated tenant fleet. Key Responsibilities: Lead the fullstack Switchboard team responsible for GitLab Dedicated's customer-facing control panel, and set clear direction for how the team delivers and evolves that product. There is a strong coordination with the assigned Product Manager. Hire and develop a high-performing team where team members can thrive and produce results with quality and speed. Partner with Technical Team Leads to provide direction and act as final decision-maker and unblocker of the team to move forward fast. Partner closely with Product and Design on the customer-facing control panel, including wireframes and UI direction for external users. Own planning with the Product Manager, including priorities, dependencies, and the quarterly delivery epic. Ensure fast, high quality and cross-functional execution across frontend, backend, UX, product, and technical writing. Drive improvements in quality, security, and performance. Support the team's mission of enabling GitLab Dedicated customers to manage their tenant environments while reducing manual operations on the large scale Dedicated fleet. We're looking for a technical engineering manager to lead a team building and operating large-scale distributed systems. The ideal candidate combines deep technical expertise with strong operational instincts and a passion for building high-performing teams. What you'll bring: Proven track record building and owning large-scale distributed services, with the technical depth to dive into architecture and guide the team on technical strategy Experience with fleet management products, including Terraform, Kubernetes, AWS and automated provisioning at scale (20+ clusters) Experience in driving operational excellence and you've owned services running at four-nines (99.99%) SLOs and know what it takes to keep them there Experience leveraging AI tooling to boost team productivity, with real lessons learned from both wins and missteps A history of building and managing high-performing, accountable team cultures, including managing out when necessary Comfort driving complex projects to completion without relying on a dedicated TPM Experience leading distributed and remote teams effectively How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

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Engineering Manager, Tenant Scale: Gitaly
Full TimeFully RemoteSenior
gogitgitlabarchitecturecompliancetrademark+4

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As an Engineering Manager, Gitaly at GitLab, you'll guide a deeply technical team focused on building, maintaining, and providing expertise on Gitaly, GitLab's Git data storage tier. The team's work spans development of Gitaly, support for teams across GitLab, new tooling, scalability improvements, new data formats, and ongoing maintenance of the Gitaly codebase. This role is a good fit for you if you can guide senior and staff engineers through complex, long-horizon technical work while building a culture of technical rigor, clear accountability, and ownership. You'll help the team balance roadmap delivery with GitLab product and infrastructure priorities, especially as much of the team's work is centered on scaling Git storage and adjacent foundational work. Clear written communication and thoughtful technical judgment are central to how this team succeeds. Project areas include: Scaling Git storage Gitaly-related infrastructure and foundational performance work What you'll do Manage a team of senior and staff engineers working on Gitaly and Gitaly-related infrastructure. Build a team culture where technical rigor, clear accountability, and ownership are the norm. Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Gitaly architecture. Guide the team in balancing roadmap delivery with GitLab product and infrastructure priorities. Support your engineers' growth through feedback, mentoring, career development, and stretch opportunities. Foster strong written communication and asynchronous alignment across a fully distributed team. Partner with teams like Git and other stakeholders who rely on Gitaly expertise for performance, feature design, and roadmap clarity. Represent the team credibly with cross-functional partners and in stakeholder conversations about Gitaly direction, performance, and scalability. What you'll bring Experience managing engineering teams with direct reports, including hiring, performance management, and career development. A management philosophy centered on building engineer agency and ownership, with credibility grounded in consistency, follow-through, and technical judgment. Proven ability to guide highly specialized engineers through ambiguity, structured debate, high-stakes technical tradeoffs, and the realities of operating a service that is critical to GitLab. Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams. You're comfortable moving work forward in documents, issue threads, and asynchronous reviews, not just in meetings. A track record of delivering under pressure on ambiguous, long-horizon technical projects with clear outcomes, and of reasoning from fundamentals about maintainability, technical debt, and long-term platform viability. Hands-on background in version control systems, distributed systems, storage engines, or other low-level infrastructure domains, with the ability to engage credibly with systems code and architecture, ideally in Go or similarly performance-sensitive environments. About the team On the Gitaly team, we build, maintain, and provide expertise on Gitaly, GitLab's Git data storage tier. Our core work includes development of Gitaly, supporting teams across GitLab, and ensuring the long-term viability of the project. We are a deeply technical team that balances long-running technical work with practical delivery. Strong collaboration with partner teams is central to how we succeed. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

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Vice President, Deputy General Counsel
Full TimeFully RemoteDirector$280,000 - $320,000 / Year
dentalprocurementinsurancecontract reviewsalespartnerships+4

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com , General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024). HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Associate General Counsel - Global Commercial Lead Remote Locations USA : Seattle, San Francisco Bay Area, Austin, Washington DC, or Boston UK : London Position Summary HackerOne is redefining offensive security for the AI era. As organizations accelerate digital transformation and AI innovation, trust has become the ultimate competitive advantage. We combine the world's largest community of security researchers with an AI-powered platform trusted by global enterprises and governments. We are seeking a Vice President, Deputy General Counsel to lead our global commercial legal function and own our global privacy portfolio. Reporting to the Chief Legal Officer and serving on the Legal leadership team, you will set how Legal enables revenue growth, international expansion, strategic partnerships, and AI-driven product innovation. This is a scale role with a hands-on core. You will personally carry the most complex commercial and data protection matters while building the standards, systems, and team that let the function grow across North America, EMEA, and APAC. At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of any of the above locations. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together – fostering collaboration, connection, and in-person moments that enrich our culture – while still preserving the benefits of remote work. What You Will Lead Global Commercial Legal Shape global commercial legal strategy with the CLO, aligned to growth priorities, risk posture, and international expansion. Maintain enterprise-wide risk standards, escalation paths, and negotiation frameworks that support speed and disciplined decisions. Serve as senior decision authority on commercial legal risk within established thresholds. Advise on our most complex transactions, including global enterprise agreements, regulated-industry engagements, channel partnerships, and public-sector opportunities. Global Privacy Own the global privacy program and serve as senior decision authority on data protection risk, including cross-border transfers, sub-processor terms, and impact assessments. Partner with Security, Engineering, and Product to embed privacy by design into platform and AI capabilities, and lead the privacy workstream of incident response. Executive Partnership and Risk Governance Advise leaders across Sales, Customer Success, Finance, Product, Security, Procurement, and GTM Operations. Surface material commercial and privacy risks to the CLO and executive team with clear options, tradeoffs, and recommendations. Work with GTM leadership to improve deal velocity and build scalable approaches to recurring customer requirements. Guide the organization through regulatory and market change with Change Agility, and translate strategy into measurable outcomes, demonstrating Own the Outcome at an enterprise level. . Team Leadership and Legal Operations Lead and develop a multi-jurisdictional team across commercial, privacy, and procurement legal support, and recommend the structure and resourcing to support long-term growth. Maintain a consistent service-delivery model with clear intake, service levels, and escalation. Implement an AI-Native approach to legal operations, improving contract review, drafting, knowledge management, and workflow automation. Apply First Principles Problem Solving to legacy processes, and use Data-Driven Decision Making to track contract cycle time, negotiation outcomes, risk concentration, privacy review throughput, and workload. Minimum Qualifications UK/EU or US qualified lawyer. 15+ years of legal experience, including significant in-house leadership in technology or SaaS. Experience managing a commercial legal function or major sub-function. Extensive experience negotiating complex, cross-border enterprise agreements. Deep working knowledge of applicable privacy laws. Preferred Qualifications Experience building global legal infrastructure in high-growth environments. Experience implementing legal technology and AI-enabled workflow tools. Experience managing external counsel budgets and vendor risk governance Compensation Bands USA Tier A (San Francisco Bay Area) $280,000 to $320,000 + equity Tier B: (Seattle, Austin, Washington DC, Boston) $250,000 to $285,000 + equity #LI-KM1 Job Benefits: Health (medical, vision, dental), life, and disability insurance Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

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Forward Deployed Engineer - EMEA
GitLab
GitLabFrance, Germany, Ireland, Netherlands, UK (Fully Remote)6 days ago
Full TimeFully RemoteDirector
typescriptgorubyvuerailsterraform+19

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Staff Forward Deployed Engineer, Agentic SDLC - (EMEA Only) An overview of this role GitLab's Forward Deployed Engineering team is a field-situated product engineering function focused on strategic customer outcomes, artificial intelligence (AI) adoption, and direct contributions to GitLab's product. This isn't a traditional field engineering, solutions architecture, or professional services role. As a Staff Forward Deployed Engineer, you'll work closely with customers while maintaining the technical standards and contribution discipline of a Staff-level product engineer. You'll work where strategic customer urgency, complex technical ambiguity, and GitLab product execution intersect. You'll partner directly with strategic customers and teams across Product, Engineering, Support, Site Reliability Engineering (SRE), Solutions Architecture (SA), Customer Success Architecture (CSA), Customer Success Management (CSM), and Professional Services. You'll diagnose and resolve high-impact adoption blockers, contribute production-quality fixes and features, and turn what you learn into repeatable patterns for GitLab and its customers. Why this role exists Strategic customers sometimes encounter challenges that are too broad, deep, urgent, or cross-functional for any single team to own from start to finish. These challenges may involve product gaps, performance degradation, scale bottlenecks, AI governance, adoption blockers, architectural constraints, Git usage patterns, continuous integration and continuous delivery (CI/CD) complexity, application programming interface (API) automation, security requirements, or operational instability. Forward Deployed Engineering provides technical stewardship in these moments. The team doesn't simply observe, report, or escalate. You'll engage directly, diagnose the underlying technical problem, collaborate with the right teams, contribute code or technical solutions where appropriate, and transition the outcome into normal ownership once the customer is stable and the learning can be reused. What you'll do Product contribution Contribute production-quality code to GitLab's product and adjacent systems. Develop bug fixes, features, integrations, tooling, and performance improvements when strategic customer outcomes require direct engineering work. Work within GitLab's product and engineering processes, including issue discovery, merge request creation, testing, review, documentation, and maintainability. Partner with Product and Engineering so customer-driven solutions support long-term product direction rather than becoming one-off customizations. Turn blockers discovered in the field into durable product improvements, reference architectures, documentation, and repeatable implementation patterns. Strategic technical stewardship Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk. Diagnose complex problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments. Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, Professional Services, and customer technical teams to drive resolution from discovery through handoff. Provide recommendations grounded in data, traces, and systems analysis to improve GitLab usage, workflows, automation, and architecture. Create durable outcomes without establishing permanent dependency on Forward Deployed Engineering. AI adoption and agentic software development lifecycle Drive governed, measurable, and production-oriented adoption of GitLab Duo Agent Platform with strategic customers. Identify and resolve AI adoption blockers involving governance, usage controls, auditability, security, compliance, operating models, workflow design, and integrations. Develop customer-safe adoption patterns for the agentic software development lifecycle (SDLC), AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery. Partner with Product, Engineering, Field, and Customer Success teams to turn AI adoption learning into reusable guidance and product improvements. Thought leadership Create technical narratives grounded in customer experience and product reality that can help shape the industry's approach. Contribute to Well-Architected Frameworks, whitepapers, webinars, reference architectures, technical strategy memos, and adoption frameworks. Guide ideas through discovery, formulation, validation, amplification, and adoption across GitLab. Partner with SA, CSA, Product, Engineering, Marketing, Product Marketing Management, CSM, Support, and executive stakeholders to make technical thought leadership a shared company capability. What you'll bring Staff-level experience building, operating, or improving complex production software systems. Experience contributing to large, mature product codebases with high standards for testing, maintainability, performance, and security. Strong Ruby on Rails or Go experience and the ability to contribute directly to GitLab's product and adjacent systems. Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt and workflow design, or AI adoption in enterprise environments. Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns. Deep knowledge of modern DevSecOps workflows, including Git, merge requests, CI/CD, security controls, compliance needs, and enterprise software delivery. Experience working with strategic customers or senior technical stakeholders in ambiguous, high-impact situations. The ability to coordinate across product, engineering, field, and customer teams without formal authority. Strong written communication and sound judgment, including the ability to create technical narratives and distinguish reusable product work from customer-specific customization. Strongly preferred qualifications Direct experience with GitLab as a platform, including GitLab.com, GitLab Dedicated, or GitLab Self-Managed. Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, or observability tools. Deep familiarity with Git internals, repository performance, large-scale Git usage patterns, or GitLab Runner behavior. Experience creating technical thought-leadership materials, such as whitepapers, technical talks, architecture frameworks, requests for comments, public technical writing, or internal strategy documents. A background in performance engineering, site reliability engineering, platform engineering, infrastructure engineering, or distributed systems. Experience working in open source or highly asynchronous engineering environments. Technologies and domains Directly relevant technologies and domains include: Ruby on Rails Go AI-assisted development and the agentic SDLC PostgreSQL Redis and Sidekiq Git internals GitLab CI/CD and Runner architecture Kubernetes and containers Terraform Linux, networking, observability, and performance analysis Vue and TypeScript APIs and automation DevSecOps governance, security, and compliance What this role is not This role isn't: A generic field engineering role. A proof-of-concept factory. A replacement for Solutions Architecture, Customer Success Architecture, Customer Success Management, Professional Services, Support, SRE, Product, or Engineering. A customer-specific customization function. Unbilled Professional Services. A requirements-gathering role that only escalates to Product. An AI evangelism role disconnected from product execution. Success measures Success in this role may include: Stabilizing strategic customer adoption or retention risks. Fixing product bugs or contributing features. Removing AI adoption blockers for strategic accounts. Creating reusable implementation patterns and transitioning them to long-term owners. Producing or enabling Well-Architected Frameworks, whitepapers, webinars, or technical narratives. Resolving cross-functional customer challenges without creating permanent dependency on Forward Deployed Engineering. Equipping Product, Engineering, Support, CSA, CSM, Professional Services, and SA teams with better guidance based on learning from the field. Increasing adoption and effective use of GitLab capabilities, especially GitLab Duo and GitLab Duo Agent Platform, in targeted accounts. About the team The Forward Deployed Engineering team connects strategic customer needs with GitLab product execution. The team works directly with customers and across GitLab to resolve complex adoption challenges, contribute durable product improvements, and create reusable technical guidance. Its goal is to stabilize urgent situations, improve the product, and transition ongoing ownership to the appropriate team rather than create a permanent dependency. Ideal candidate profile You're a Staff-level product or platform engineer who can operate in the field without becoming field-only. You're comfortable reading traces, writing production code, debugging architecture, discussing AI governance, leading a customer technical session, opening a merge request, outlining a whitepaper, and coordinating across teams to achieve a strategic customer outcome. You're not simply a strong communicator with technical awareness. You're a credible engineer with the judgment, presence, and narrative ability to turn customer reality into product contributions, adoption guidance, and company-level thought leadership. We welcome candidates with different backgrounds and levels of experience. Many successful candidates don't meet every qualification. If you're excited about this role, we encourage you to apply and let our recruiting team assess your application. Remote-Global How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

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Senior Information Security Engineer
ZscalerCosta Rica (Fully Remote)6 days ago
Full TimeFully RemoteSenior
zero trustagilemental healthrecruiting

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world's largest in-line cloud security platform. We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world's hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for an Information Security Engineer to join our team. This is a remote role in Costa Rica, reporting to the Senior Manager, Information Security Engineering in the Enterprise Security department. As a member of the Enterprise Security team, you will be responsible for helping to protect Zscaler's corporate data, focusing on Data Protection operations. The role focuses on implementing and operationalizing Zscaler security tools and continuously improving the fidelity of the alerts that are produced from those systems. What You'll Do (Role Expectations) Implement and provide tuning recommendations for data loss prevention solutions Perform periodic reviews of the data protection program with recommendations for improvement Maintain strong relationships with business partners to understand where sensitive data lives and what controls can be put in place to protect it Respond to and improve processes for data loss prevention alerts Focus on data protection solutions in a SaaS-first landscape, with an emphasis on Google Workspace Who You Are (Success Profile) You are a natural problem-solver who is energized by tackling complex challenges, knowing that finding solutions delivers the greatest impact. You possess a true growth mindset and are committed to continuous development, actively seeking feedback to become a better partner and a stronger teammate. You operate with urgency, balancing speed and quality to deliver high-impact results in a high-growth environment. You are highly data-driven, using analytics and evidence to uncover truth and guide informed decision-making. You are resilient and adaptable, viewing change as an opportunity and navigating complexity with a steady hand. What We're Looking for (Minimum Qualifications) Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving Experience with a variety of data loss prevention tools, focusing on various exfiltration avenues, like web, endpoint, and email Proven working knowledge of reviewing DLP alerts, reducing false positives, and moving controls to blocking state with minimal impact to the business Understanding of various data stores, including in the cloud and SaaS, to be able to deploy monitoring functionality and controls Experience in various areas of security, with working knowledge of applying compensating controls and/or monitoring when primary controls/traditional solutions can't be implemented What Will Make You Stand Out (Preferred Qualifications) Proven ability to leverage AI technologies and workflows to drive measurable operational efficiency Experience with Zscaler security tools, particularly ZIA DLP (IDM, EDM, CASB) and DSPM Automation and/or AI skills to help with data processing and tuning opportunities #LI-AJ1 #LI-Remote At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here . By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Management Consulting Matcher
ToptalLATAM (Fully Remote)6 days ago
Full TimeFully RemoteMid$416,000 - $416,000 / Year
project managementdigital marketingsalesonboarding

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe , Toptal is the world's largest fully remote workforce . We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary As a Toptal Business Solutions Specialist, you will be working directly with Toptal's clients to understand their needs, custom-match them with Management Consultants from our talent network, and provide support during the matching process, throughout the engagement, and beyond. This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. Gather requirements and consult with clients to ensure needs are understood. Define job descriptions, talent responsibilities, and requirements. Search talent profiles, shortlist candidates, and send availability requests. Confirm talent availability, screen job applications, and select candidates. Introduce candidates to clients, communicating technical and cultural fit. Customize talent rates, adjust commitment types, and schedule engagement dates. Obtain feedback on talent and maintain detailed platform documentation. Provide advice and guidance to Management Consultants in the network. Investigate disputes and collaborate cross-functionally in the resolution process. In the first week, expect to: Onboard and integrate into Toptal. Learn about Toptal's history, culture, and vision. Familiarize yourself with the team's tools, processes, and reporting mechanisms. Shadow matching calls and learn about the matching process with your TopPal. In the first month, expect to: Take on your first clients and manage their engagements with Toptal. Learn about supporting teams and how they contribute to the company's success. Work closely with individual Management Consultants and our talent network. Become proficient with Toptal's platform. In the first three months, expect to: Be a well-integrated member of the organization with positive relationships in Matching, Sales, and Talent Operations. Build a mature client portfolio. Establish direct connections with top talents in our network. Resolve any client-talent disputes which may arise in your client portfolio. In the first six months, expect to: Become eligible to take on Toptal's major accounts, including top-tier brands and clients. Understand best practices and share effective strategies with the team. In the first year, expect to: Act as a subject matter expert on management consulting matching. Continue to promote an environment of teamwork and collaboration. Offer insights and ways to improve the success of a Matching lifecycle based on feedback, experience, and data insights. Have started taking on initiatives to improve operations, establishing the needed infrastructure for scale. Participate in onboarding newcomers and helping them learn about best practices. Requirements: Bachelor's Degree is required. Full-time availability during EST or PST working hours. 5+ years in Management Consulting (top-tier, or reputable boutique firm), or equivalent strategic advisory experience. Hands-on experience across multiple consulting practices — e.g., strategy, finance, operations, marketing, people/HR, and technology — or a strong generalist track record spanning several of these areas. Strong adaptability to learn and execute in new areas of expertise — e.g., Product Management, Project Management, Design, Digital Marketing. Ability to understand ambiguous business needs and translate them to a consultant's responsibilities and skills. Excellent communication, relationship development and emotional intelligence skills to qualify a consulting project, and to assess fit with the best consultant or team of consultants. Understanding of business strategy and management consulting concepts, playbooks and frameworks (MBA is an advantage but not required). Ability to quickly adopt new processes and technologies. Ability to adhere to tight deadlines and thrive under pressure. Strong strategic thinking skills. Self-starter who can execute with limited guidance. You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Compensation Additional Information

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Onboarding Specialist (Remote - Mexico)
Full TimeFully RemoteMid$28,000 - $28,000 / Year
schedulingcoachingsalescustomer successonboarding

Why Housecall Pro ? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros. We also offer: Paid holidays and flexible, take-it-as-you-need-it scheduled time off A culture built on innovation that values big ideas, no matter where they come from Role Overview: As a Specialist, Onboarding, you are a professional who thrives in ensuring a seamless and positive onboarding experience for our service professionals (our Pros) to our platform. You are responsible for coordinating and facilitating customer onboarding, while providing exceptional customer service and answering Pros' questions and concerns. As the dedicated and primary point of contact during the most critical window post-enrollment, you take ownership of the Pro experience, guiding them through early adoption, building confidence, and ensuring they realize value quickly. You bring a proactive approach to addressing challenges, empathy, and problem-solving skills to help better our team and improve the lives of our Pros. You operate with an ownership mindset, acting as a continuation of the sales experience by reinforcing the value of HCP and ensuring Pros feel confident they made the right decision. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success. What You Do Each Day: Own relationship during initial onboarding phase for new Pros including account activation and transition, adoption and product utilization, relationship building, and delivery of product and service value Serve as the primary and dedicated resource for Pros during their early lifecycle, ensuring a smooth transition from sales through onboarding Reinforce and "resell" the value of HCP, helping Pros build confidence in their decision and driving early product adoption Effectively communicate client information, trends, and feedback across teams (i.e. Sales, Marketing, Engineering, and Tech Support) Partner cross-functionally to support Pro success, especially collaborating with Account Managers to mitigate risk, drive retention, and ensure long-term growth Develop, prepare, and nurture our Pros for advocacy, using a consultative and empathetic approach Identify opportunities for expansion, recommend areas for improvement, and proactively look for ways to better our Pros experience Manage details, timelines, and action to drive efficiency Improve our Pros opportunities by leveraging qualitative and quantitative analysis Develop processes that distinguish our brand by exceeding customer expectations in support delivery Eloquently troubleshoot technical issues, have deep product knowledge, and think outside the box for solutions Qualifications: 1-3+ years experience in full-time customer success, implementation or sales Bachelor's degree or equivalent experience in a related field Proven success in developing relationships with new customers and exceeding success metrics Ability to work the scheduled shifts: Monday - Friday 9am-6pm PST Advanced English proficiency What Will Help You Succeed: Self-starter with motivation, drive, and ability to work in a fast paced environment Strong problem solving skills Excellent written and verbal communication skills Prompt attention to detail Strong time management and organizational skills Experience using AI tools to increase quality and efficiency of work A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments Location Dependent Information This role is open to candidates and the expected compensation range for this role is $28,000-$30,000 annual OTE (includes $24,000 base plus variable bonus). The specific rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Housecall Pro is growing fast and we're scaling our team to help enable and accelerate our growth. Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service. Housecall Pro's brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we'd love to hear from you. Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - Housecall Pro Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and independent contractor applications, including screening and qualification assessments. All final hiring and engagement decisions are made by human representatives, not AI tools. Any specific metrics, targets, or performance goals referenced in this posting are illustrative only and are subject to change based on evolving business needs.

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Senior Product Designer (Fully Remote - anywhere in South America)
Full TimeFully RemoteSenior
figmaproduct designuser researchprototypingresearch

The Role We Need: PadSplit is hiring a Senior Product Designer to shape and improve experiences across our two-sided housing marketplace. Working on a growth-focused product team, you'll tackle meaningful, complex problems for members and hosts, helping make it easier to find, access, and provide affordable housing. You'll play a central role in designing intuitive, human, and scalable experiences that create measurable impact for our customers and business. The Person We Are Looking For: We're looking for a senior-level designer who blends strong product intuition, systems thinking, deep empathy for users, and growth-minded experimentation. You thrive in complex problem spaces, move fluidly between big-picture strategy and pixel-level detail, and can clearly connect design decisions to customer needs and business outcomes. Above all, you are authentic, collaborative, and energized by solving meaningful problems with cross-functional teams. Here's What You'll Be Doing Day-to-Day: Own End-to-End Product Design – Lead design from early problem definition and exploration through prototyping, launch, and iteration across PadSplit's marketplace. Simplify Complex Experiences – Turn complicated workflows, rules, and marketplace dynamics into experiences that feel clear, intuitive, and approachable. Conduct User Research – Interview, observe, and gather insights from members and hosts to deeply understand their needs and translate them into stronger products. Drive Product Strategy – Partner with PMs to identify opportunities, shape solutions, and connect customer needs with measurable business outcomes. Experiment & Iterate – Use data, customer feedback, prototypes, and experiments to test assumptions and continuously improve experiences. Collaborate Cross-Functionally – Work closely with PMs, engineers, marketers, operations, and data partners to develop and deliver cohesive solutions. Craft High-Quality UI – Build responsive, polished interfaces in Figma using thoughtful components, interaction patterns, and PadSplit's design system. Build AI-Infused Experiences – Prototype and design intelligent workflows and AI-powered features alongside our engineering, ML, and AI teams. Here's What You'll Need to Be Successful: Proven Experience – 4+ years designing digital products, ideally with complex acquisition funnels or marketplace environments. Deep UX Skills – Strong research abilities and comfort engaging directly with users to uncover pain points and opportunities. Business Fluency – Ability to connect design decisions to metrics, revenue, and real estate economics like rent, ROI, and occupancy. Workflow Mastery – Experience designing multi-step processes, complex service environments, and edge-case-heavy workflows. UI Excellence – Expertise in Figma and interaction design across web and mobile, with strong systems thinking and component reuse. Data Orientation – Familiarity with A/B testing, experimentation frameworks, and interpreting both qual and quant insights. AI Capability – Demonstrated experience designing AI-powered features and leveraging modern AI tools in your design practice. Authentic Collaboration – A humble, kind, curious, and mission-driven approach that elevates the team and the user experience. The Interview Process: NO BOTS HERE: your resume will be reviewed by live humans from PeopleOps and the hiring manager. If we're interested, the next step would be a video screen with a member of the PeopleOps team for about thirty (30) minutes. If warranted, the next steps would be a project review with the hiring manager (1) hour. If warranted, the next step would be a design case study with key Design stakeholders at PadSplit for one (1) hour. If warranted, the final step would be a design craft exercise with key stakeholders at PadSplit for one-and-a-half (1.5) hours. If warranted, then we move to offer! Compensation Compensation is based on the role's scope, national market benchmarks, the person's expertise and experience, and the impact of their contributions to our business goals. Additional Information PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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