Find Your Dream Career

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Payments International Engineering team builds and operates the systems that enable bank and card payments across Affirm's international markets. Based in Europe, with teammates across the UK, Spain and Poland, we give customers familiar, local ways to pay, while building shared capabilities that make expansion into each new country easier. Our work spans improving existing payment experiences and building the foundations for launches in new countries. We solve challenges across currencies and local customer needs, creating reusable solutions that support Affirm's international ambitions. We work closely with product and engineering teams across Affirm, connecting the customer experience with the financial systems behind it. We own our work from design through to production, combining the pace of international expansion with the reliability, security and operational readiness that payments demand. Testing, monitoring and supporting our systems are integral to how we build. As a growing team, we also shape the architecture, tools and engineering practices that support this growth. Joining Payments International means helping build the foundations of a global payments platform, with a direct connection between the systems we create and the customers Affirm can serve. What you'll do You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery. You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them. You will support the operations and availability of your team's artifacts by creating and monitoring metrics, escalating when needed, and supporting "keep the lights on" & on-call efforts. You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. You will help develop talent on your team by providing feedback and guidance, and leading by example. What we look for You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team.     Base Pay Grade - N Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). GBP base pay range per year: £120,000 - £168,000 Location: Remote UK   Please note that visa sponsorship is not available for this position.   #LI-Remote   Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm's engineering team is building a large-scale, fault-tolerant, and global infrastructure that is shared across multiple financial products, merchants, and vendors. Ensuring that our infrastructure is transparently available to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of writing blameless postmortems as well as writing detailed tech specs and gathering feedback before large changes to systems. The AI Platform team owns Affirm's paved path for building, running, evaluating, and governing AI systems. Our customers are not only Affirm users, but also every engineer and a growing set of production workloads at Affirm. As a team, we are responsible for building and exposing simple, governed interfaces to models, tools, and agents, with identity, cost attribution, reliability, and security built in. Examples of components we own include the LLM Gateway that fronts every approved model (Claude, ChatGPT, and open-weight models across AWS Bedrock and other providers), the MCP Gateway that mediates and audits tool calls, the Agent Runtime that gives agentic workloads bounded execution, and the evals and observability layer that tells teams whether an AI change is better, cheaper, or safe to ship. We are early: the gateway is in daily use across engineering, the first production agent is live, and the next year takes us from developer productivity to production inference and agents. What You'll Do Plan, execute, and own technical decisions and projects within the AI Platform team, from design through launch and on-call. Design and build the gateway, runtime, and evaluation services that take AI workloads at Affirm from pilot to production, securely scaling across millions of users and their transactions. Make AI spend attributable and governable: build the identity, quota, routing, caching, and failover controls that let teams adopt new models and tools without re-solving the same platform problems. Partner with security, infrastructure, and product engineering teams to set the guardrails for agentic workloads and the on-behalf-of identity model for tool access. Create and monitor metrics for your team's systems, and own the operational health of what you ship: monitoring, alerting, runbooks, and on-call. Set and improve code review and design standards, and advocate for them beyond your team through writing and tech talks. Use AI tools and agentic workflows every day as a multiplier for your own code, design review, and operations, and push the team on what a small AI-native team can deliver.  Educate, mentor, and grow engineers in the team, and drive best practices around design, coding, and testing. What We Look For You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. You have practical experience building with LLMs, agents, or AI frameworks in production: inference APIs, LLM gateways (LiteLLM or similar), MCP, tool calling, evals, or agent runtimes. You understand AI usage and the infrastructure needed to support and leverage AI workloads across different disciplines. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor's degree in a related field. Pay Grade - N Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range.  Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $ 195,000  -  255,000 USA base pay range (all other U.S. states) per year: $173,000-233,000 #LI-Remote   Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm's engineering team is building a large-scale, fault-tolerant, and global infrastructure that is shared across multiple financial products, merchants, and vendors. Ensuring that our infrastructure is transparently available to all engineers is critical to the success of the business. We pride ourselves on our culture across engineering of writing blameless postmortems as well as writing detailed tech specs and gathering feedback before large changes to systems. The AI Platform team owns Affirm's paved path for building, running, evaluating, and governing AI systems. Our customers are not only Affirm users, but also every engineer and a growing set of production workloads at Affirm. As a team, we are responsible for building and exposing simple, governed interfaces to models, tools, and agents, with identity, cost attribution, reliability, and security built in. Examples of components we own include the LLM Gateway that fronts every approved model (Claude, ChatGPT, and open-weight models across AWS Bedrock and other providers), the MCP Gateway that mediates and audits tool calls, the Agent Runtime that gives agentic workloads bounded execution, and the evals and observability layer that tells teams whether an AI change is better, cheaper, or safe to ship. We are early: the gateway is in daily use across engineering, the first production agent is live, and the next year takes us from developer productivity to production inference and agents. What You'll Do Plan, execute, and own technical decisions and projects within the AI Platform team, from design through launch and on-call. Design and build the gateway, runtime, and evaluation services that take AI workloads at Affirm from pilot to production, securely scaling across millions of users and their transactions. Make AI spend attributable and governable: build the identity, quota, routing, caching, and failover controls that let teams adopt new models and tools without re-solving the same platform problems. Partner with security, infrastructure, and product engineering teams to set the guardrails for agentic workloads and the on-behalf-of identity model for tool access. Create and monitor metrics for your team's systems, and own the operational health of what you ship: monitoring, alerting, runbooks, and on-call. Set and improve code review and design standards, and advocate for them beyond your team through writing and tech talks. Use AI tools and agentic workflows every day as a multiplier for your own code, design review, and operations, and push the team on what a small AI-native team can deliver. Educate, mentor, and grow engineers in the team, and drive best practices around design, coding, and testing. What We Look For You have 4+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes. You have practical experience building with LLMs, agents, or AI frameworks in production: inference APIs, LLM gateways (LiteLLM or similar), MCP, tool calling, evals, or agent runtimes. You understand AI usage and the infrastructure needed to support and leverage AI workloads across different disciplines. You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others. You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely. Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. This position requires either equivalent practical experience or a Bachelor's degree in a related field. This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan Pay Grade - N Equity Grade - 6 Employees new to Affirm  typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $153,000 - $213,000 CAD  #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team At Affirm, security is integral to our mission of building honest financial products and driving the company's long-term success. The Security Operations and Resilience Engineering (SOR) program is the foundation of our prevention, detection, and response capabilities, helping safeguard Affirm's assets and enterprise security ecosystem. As part of our Security Team, you'll join a group of passionate, highly skilled professionals redefining fintech security through collaboration, innovation, and a team-first mindset. About the role We're seeking an experienced security leader to lead Affirm's global security investigations and incident response program as we expand internationally. This leader will guide complex investigations and incidents while building the operating practices, readiness, and technical capabilities needed to support consistent response across regions and scale with the business. In this role, you'll lead a technically deep, engineering-oriented team that manages major incidents and builds better response capabilities. You'll direct complex investigations while staying close to the technical work, bring structure to ambiguity, guide responders and executives through critical decisions, and turn incident findings into durable engineering improvements. You'll also help shape AI-enabled investigation workflows, including agentic approaches to evidence gathering, analysis, and coordination, with human oversight and clear security, privacy, and operational safeguards. What you'll do Lead security incidents and investigations across the full lifecycle, from initial assessment through containment, remediation, recovery, and post-incident review. Serve as incident commander for major security events, set clear roles and decision paths, and coordinate large technical and cross-functional response groups through ambiguity. Guide technical investigations and root-cause analyses with engineering teams, validate fixes, and drive durable corrective actions across the business. Manage and develop a technical, engineering-oriented response team, set priorities, coach engineers, and build incident command depth and consistent execution across regions. Set operating objectives and global readiness practices, including playbooks, escalation paths, exercises, on-call readiness, postmortems, and measures of response effectiveness. Drive engineering improvements to response tooling, security telemetry, detection, and automation, including agentic AI workflows that support investigation and analysis with appropriate human oversight and security and privacy safeguards. Translate complex security and incident metrics into actionable executive dashboards and board-level risk reporting, surfacing trends and remediation priorities that drive cross-functional action.   What we look for 10+ years of experience in security operations, incident response, or a related security field. Proven ability to lead major security incidents and investigations in technology-driven, cloud-native environments, from detection and assessment through containment, remediation, and recovery. Strong technical foundation in security operations, with depth in investigations, incident response, detection, root-cause analysis, and/or digital forensics across cloud and enterprise environments. Experience in fintech or payments, and familiarity with using threat intelligence to inform response, are nice to have. Experience managing and developing technical or engineering teams, setting direction and priorities, coaching engineers, and guiding hands-on incident work alongside engineering improvements. Track record of building scalable response capabilities through repeatable practices, on-call readiness, exercises, postmortems, operational measures, and security tooling such as SIEM, EDR, or SOAR. Excellent written and verbal communication, including translating complex incidents, security metrics, and customer or business impact into clear executive updates and board-level reporting, and aligning cross-functional partners. Demonstrated ability to independently move ambiguous work forward, make sound decisions with incomplete information, and drive investigations, remediation, and program improvements to completion with measurable results. An AI-forward mindset and sound judgment in applying AI to security operations, including agentic investigation or automation workflows with human oversight and appropriate security, privacy, and operational safeguards. Pay Grade - R Equity Grade - 9 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year: $ 209,000  -  269,000 Location - Remote Canada This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan. #LI Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the InfoSec team At Affirm, security is integral to our mission of building honest financial products and driving the company's long-term success. The Security Operations and Resilience Engineering (SOR) program is the foundation of our prevention, detection, and response capabilities, helping safeguard Affirm's assets and enterprise security ecosystem. As part of our Security Team, you'll join a group of passionate, highly skilled professionals redefining fintech security through collaboration, innovation, and a team-first mindset. About the role We're seeking an experienced security leader to lead Affirm's global security investigations and incident response program as we expand internationally. This leader will guide complex investigations and incidents while building the operating practices, readiness, and technical capabilities needed to support consistent response across regions and scale with the business. In this role, you'll lead a technically deep, engineering-oriented team that manages major incidents and builds better response capabilities. You'll direct complex investigations while staying close to the technical work, bring structure to ambiguity, guide responders and executives through critical decisions, and turn incident findings into durable engineering improvements. You'll also help shape AI-enabled investigation workflows, including agentic approaches to evidence gathering, analysis, and coordination, with human oversight and clear security, privacy, and operational safeguards. What you'll do Lead security incidents and investigations across the full lifecycle, from initial assessment through containment, remediation, recovery, and post-incident review. Serve as incident commander for major security events, set clear roles and decision paths, and coordinate large technical and cross-functional response groups through ambiguity. Guide technical investigations and root-cause analyses with engineering teams, validate fixes, and drive durable corrective actions across the business. Manage and develop a technical, engineering-oriented response team, set priorities, coach engineers, and build incident command depth and consistent execution across regions. Set operating objectives and global readiness practices, including playbooks, escalation paths, exercises, on-call readiness, postmortems, and measures of response effectiveness. Drive engineering improvements to response tooling, security telemetry, detection, and automation, including agentic AI workflows that support investigation and analysis with appropriate human oversight and security and privacy safeguards. Translate complex security and incident metrics into actionable executive dashboards and board-level risk reporting, surfacing trends and remediation priorities that drive cross-functional action.   What we look for 10+ years of experience in security operations, incident response, or a related security field. Proven ability to lead major security incidents and investigations in technology-driven, cloud-native environments, from detection and assessment through containment, remediation, and recovery. Strong technical foundation in security operations, with depth in investigations, incident response, detection, root-cause analysis, and/or digital forensics across cloud and enterprise environments. Experience in fintech or payments, and familiarity with using threat intelligence to inform response, are nice to have. Experience managing and developing technical or engineering teams, setting direction and priorities, coaching engineers, and guiding hands-on incident work alongside engineering improvements. Track record of building scalable response capabilities through repeatable practices, on-call readiness, exercises, postmortems, operational measures, and security tooling such as SIEM, EDR, or SOAR. Excellent written and verbal communication, including translating complex incidents, security metrics, and customer or business impact into clear executive updates and board-level reporting, and aligning cross-functional partners. Demonstrated ability to independently move ambiguous work forward, make sound decisions with incomplete information, and drive investigations, remediation, and program improvements to completion with measurable results. An AI-forward mindset and sound judgment in applying AI to security operations, including agentic investigation or automation workflows with human oversight and appropriate security, privacy, and operational safeguards.   Pay Grade - R Equity Grade - 15 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $ 265,000  -  325,000 USA base pay range (all other U.S. states) per year: $ 236,000  -  296,000 #LI-Remote   Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. As a Manager of Sales Engineering, you'll combine your People Come First leadership, technical depth, and communication skills to help enterprise merchant partners evaluate and integrate Affirm. You will lead and develop a team of Sales Engineers while actively participating in deals, guiding integration decisions, and building relationships with merchants' technical and business leaders. You'll develop a deep working knowledge of Affirm's products and integration solutions, participate in and lead technical sales calls, and provide hands-on support when the team needs coverage or additional technical leadership. You'll also strengthen the team's ability to build, test, and troubleshoot integrations in sandbox environments, grounding merchant recommendations in practical experience. Sales Engineers are part of the Partner Engineering team and work closely with Affirm's Revenue, Engineering, and Product teams. Together, you'll solve merchant integration challenges, identify product enhancements, and build internal processes that scale. What you'll do Lead, mentor, and grow a team of Sales Engineers, setting clear expectations for technical proficiency, merchant engagement, and performance. Actively participate in deals alongside your team, supporting live technical discovery, integration discussions, and solution presentations. Partner with merchant technical and business leaders when an opportunity requires leadership involvement. Develop and maintain deep working knowledge of Affirm's products, APIs, and integration options so you can evaluate solutions, explain tradeoffs, and help resolve technical blockers. Build, test, and troubleshoot integrations in sandbox or simulated merchant environments, and coach the team to develop the same practical capabilities. Use AI development tools in your own technical work and coach the team to apply them effectively when building prototypes, developing integrations, and testing solutions, with accountability for the quality and correctness of the resulting code. Collaborate with Engineering, Product, and Revenue to design effective merchant solutions, address integration gaps, and win new business. Translate merchant requirements and recurring technical challenges into actionable product feedback and improvements to internal processes. Create a respectful, supportive environment where diverse perspectives contribute to better decisions and team members receive clear feedback and opportunities to grow.   What we look for Passion and drive to change consumer banking for the better. BA/BS degree in business or technology. 4–6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role, and 3–4 years of people management experience. A track record of developing technical talent, setting clear expectations, and holding teams accountable for results. Demonstrated ability and willingness to stay hands-on while managing a team, including personally leading technical customer conversations and helping advance deals. Practical experience building, testing, and troubleshooting API-based integrations, with proficiency in at least one programming language. Strong technical judgment and the ability to translate business requirements into integration recommendations, explain tradeoffs, and identify implementation risks. Excellent communication skills, with the ability to build credibility with developers, business stakeholders, and senior leaders.   Base Pay Grade - M Equity Grade - 8 USA Pacific OTE (CA, WA, NY, NJ, CT): $185,000 - $245,000  USA Sapphire OTE (all other U.S. states): $164,000 - $224,000   Please note that visa sponsorship is not available for this position.   #LI-Remote   Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm seeks to provide better financial products to improve the lives of consumers and we are looking for an Operations Associate who will join our team to humbly serve our customers. As part of our Customer Operations team, Operations Associates ensure timely and accurate resolution of complex customer inquiries through omni-channel communication, and partner with cross-functional teams to implement new systems and products. Our ideal candidate is ready to learn and develop their career as a part of a dynamic and collaborative team.   What You'll Do Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers. Responsible for maintaining a high level of professionalism and maintaining excellent Quality Assurance scores with clients while working to establish a positive rapport Utilization of your in-depth product and financial knowledge to communicate, investigate, and resolve customer issues on a larger variety of case types. Participate and assist in ongoing training to develop new skills and responsibilities Help identify trends and areas of improvement including agent coaching, quality monitoring and product features Participate in the incubation phase of new products and features and assist with ad-hoc projects as needed Responsible for independently managing schedules and emails channels in order to drive higher productivity performance and quality scores. Proactive willingness to collaborate cross-functionally with other Affirm teams to analyze, assess and resolve complex customer issues Opportunity to participate in voluntary specialized processes in addition to day to day responsibilities Initiate document creation, including meeting minutes, N-Pagers, and procedural updates   What We Look For Willingness to support operation functions on evenings, weekends and public holidays Excellent verbal and written communication skills Proficient in both English and French Capable of delivering high quality work independently and/or virtually while remaining flexible in a fast-growth environment 1-3 years required experience interacting with customers in an omnichannel environment (phone, email, chat, etc) Experience within the financial industry is a plus Sound judgment and proactive problem solving skills Ability to apply analytical thinking in decision making with keen organizational skills and attention to detail Team player with an interest in collaborating with and learning from cross-functional partners Strong follow-through and ability to manage competing priorities Mac (iOS) and Google Workspace (formerly G Suite) knowledge a plus Comfortable with working with Key Performance Indicators (KPIs) to assess and drive performance   Pay Grade - B Equity Grade - 1 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $50,000 - $70,000 USA base pay range (all other U.S. states) per year: $44,000 - $64,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People Team  The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm's people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role The Compensation Programs & Partnerships (P&P) team designs, executes, and maintains some of the people programs and partnerships that enables Affirm to provide thoughtful experiences and rewards to Affirmers. We are seeking a detail oriented, collaborative Compensation Analyst who is passionate about delivering compensation programs and partnerships that helps drive Affirm's success. In this role, you will report to the Senior Manager of Compensation and work closely with the Senior Manager and broader Compensation team to strategize, build, refine, maintain, and implement various programs and initiatives. You will also work closely with the team to help provide partnership and support for the Technology and Business functions as well as other cross functional partner groups.  What You'll Do Lead the end to end project management of the mid-year and annual compensation cycles in close alignment with the Compensation team and other key People team partners including: proactive and ongoing project planning, creating timelines, building training / enablement resources, facilitating project meetings, creating communications, and providing ad-hoc support during the cycles. Leverage existing tools and sources (such as Sigma Dashboards, the Radford Global Compensation Database, and Pave) to provide team ad-hoc compensation analyses and story-building support, translating data elements into sound recommendations and insightful presentations. This could include conducting robust research to prepare analyses on actual vs. market pay positioning, leveling distributions vs. market practices, offer and candidate trends, retention risk, spans / layers, or other workforce related priorities.  Partner with the Compensation Programs & Partnerships team to provide ongoing partnership support for various business related initiatives across Affirm's Technology and Business functions. Partner with the Senior Incentive Compensation Manager to provide operational support for the incentive compensation design process (which can include coordinating kickoff meetings, facilitating focus group feedback sessions with leaders, creating and / or updating incentive plan documents).  Engage in ongoing processes and special projects to refine and uphold Compensation's programmatic frameworks. Serve as subject matter expert, alongside other compensation team partners, to provide education and consultation to stakeholders on our compensation structure, guidance, and various compensation programs. Maintain our standard job architecture catalog in Workday and internal team documents. May participate in sessions with external survey companies (such as AON) to stay up to date on market trends and share insights that can help the team maintain competitive rewards structures and programs. What We Look For 5+ years of experience in compensation with the ability to demonstrate an understanding of core compensation concepts and programs. Experience with leading and managing projects from start to finish using a standard project management lifecycle approach. Strong team orientation with the ability to work effectively and collaboratively across the internal team and cross functional partners. Strong relationship management skills with the proven ability to consult, influence, and maintain positive relationships with business stakeholders. Passion for working with data elements and compiling analysis to "tell the story" and create solutions. Proficient with Google Sheets and Google Slides. Someone who can pay close attention to detail with the ability to multitask across several deliverables at the same time while maintaining a proactive approach to work assignments in a fast paced environment.  Ability to be flexible and adapt to using different methods by embracing innovation and experimentation. Experience working within the technology industry is a plus. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year:  $89,000  -  $139,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the People Team  The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards. We develop Affirm's people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business. About the Role The Compensation Programs & Partnerships (P&P) team designs, executes, and maintains some of the people programs and partnerships that enables Affirm to provide thoughtful experiences and rewards to Affirmers. We are seeking a detail oriented, collaborative Compensation Analyst who is passionate about delivering compensation programs and partnerships that helps drive Affirm's success. In this role, you will report to the Senior Manager of Compensation and work closely with the Senior Manager and broader Compensation team to strategize, build, refine, maintain, and implement various programs and initiatives. You will also work closely with the team to help provide partnership and support for the Technology and Business functions as well as other cross functional partner groups.  What You'll Do Lead the end to end project management of the mid-year and annual compensation cycles in close alignment with the Compensation team and other key People team partners including: proactive and ongoing project planning, creating timelines, building training / enablement resources, facilitating project meetings, creating communications, and providing ad-hoc support during the cycles. Leverage existing tools and sources (such as Sigma Dashboards, the Radford Global Compensation Database, and Pave) to provide team ad-hoc compensation analyses and story-building support, translating data elements into sound recommendations and insightful presentations. This could include conducting robust research to prepare analyses on actual vs. market pay positioning, leveling distributions vs. market practices, offer and candidate trends, retention risk, spans / layers, or other workforce related priorities.  Partner with the Compensation Programs & Partnerships team to provide ongoing partnership support for various business related initiatives across Affirm's Technology and Business functions. Partner with the Senior Incentive Compensation Manager to provide operational support for the incentive compensation design process (which can include coordinating kickoff meetings, facilitating focus group feedback sessions with leaders, creating and / or updating incentive plan documents).  Engage in ongoing processes and special projects to refine and uphold Compensation's programmatic frameworks. Serve as subject matter expert, alongside other compensation team partners, to provide education and consultation to stakeholders on our compensation structure, guidance, and various compensation programs. Maintain our standard job architecture catalog in Workday and internal team documents. May participate in sessions with external survey companies (such as AON) to stay up to date on market trends and share insights that can help the team maintain competitive rewards structures and programs. What We Look For 5+ years of experience in compensation with the ability to demonstrate an understanding of core compensation concepts and programs. Experience with leading and managing projects from start to finish using a standard project management lifecycle approach. Strong team orientation with the ability to work effectively and collaboratively across the internal team and cross functional partners. Strong relationship management skills with the proven ability to consult, influence, and maintain positive relationships with business stakeholders. Passion for working with data elements and compiling analysis to "tell the story" and create solutions. Proficient with Google Sheets and Google Slides. Someone who can pay close attention to detail with the ability to multitask across several deliverables at the same time while maintaining a proactive approach to work assignments in a fast paced environment.  Ability to be flexible and adapt to using different methods by embracing innovation and experimentation. Experience working within the technology industry is a plus. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $165,000 USA base pay range (all other U.S. states) per year: $101,000 - $151,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Fivetran Fivetran is the global leader in automated data movement, helping organizations centralize data from hundreds of sources into the destinations that power their analytics and AI. Our Databases product area is core to that mission: we build the connectors and underlying engine that reliably, securely, and efficiently move data out of the systems enterprises run their business on, and into the modern destinations they analyze it in. About the Role Fivetran's Databases portfolio spans source connectors for the OLTP and legacy systems enterprises depend on — Oracle, SQL Server, MySQL, PostgreSQL, DB2, SAP, and more — as well as the destination connectors (Snowflake, BigQuery, Databricks, Redshift, and others) that land that data for analytics and AI use cases. Underneath both sides sits a shared core data processing engine that captures, transforms, and loads data reliably at scale across Fivetran's 700+ connectors. We're hiring a Product Manager to help define what's next for the portfolio. This is a technically-oriented, high-leverage role for someone who wants to own roadmap decisions that sit close to the metal — replication mechanics, schema handling, CDC — while still being fluent in the business case (ARR, customer focus, competitive dynamics) that justifies the investment. You'll partner closely with the engineering teams building and improving connectors, work with the sales and marketing teams to launch new features and drive adoption, and with company leadership to influence product strategy. What You'll Do Identify and prioritize the highest-impact opportunities for new Fivetran database source connectors and destination connectors, grounded in customer demand, competitive gaps, and revenue potential. Partner with engineering leadership on platform features to shape the roadmap for how data is captured, transformed, and loaded reliably at scale across every connector that depends on it. Write and evangelize clear PRDs that translate customer and market signals into specs engineering can build against with minimal back-and-forth. Own roadmaps end-to-end: discovery, prioritization, spec, build partnership, launch, and post-launch iteration. Deeply analyze market and customer behavioral data to drive evidence-based product investments. Engage directly with customers, prospects, and field teams (Sales, Solutions Engineering, Support) to validate problems and de-risk investments before committing engineering resources. Represent the Databases product area in cross-functional planning. What We're Looking For 5+ years of product management experience with significant exposure to data infrastructure, databases, ETL/ELT systems Comfort operating at technical depth (schema design, replication mechanics, CDC, data types) and business altitude (ARR, TAM, competitive positioning) in the same day. A track record of owning outcomes for complex, engineering-heavy roadmaps Strong written and verbal communication skills: PRDs, feature briefs, and roadmap narratives that engineering and executives can act on without additional translation. Bonus: direct experience with database internals, log-based CDC, or building/operating a data replication or processing engine.   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We're looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt. You'll partner closely with Sales to understand customers' technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You'll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business. This is a full-time position based in the Boston metro area. Technologies You'll Use SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools. What You'll Do Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria Design enterprise-grade data transformation and analytics architectures using dbt Partner with Sales to communicate the technical and business value of the dbt platform Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate Build trusted relationships with technical practitioners, data leaders, and executive stakeholders Guide customers through technical architecture, security, governance, and deployment considerations Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community Skills We're Looking For 4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling Strong understanding of modern cloud data warehouse, lake house, and analytics architectures Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams Bonus Skills​ Experience with dbt or analytics engineering Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $230,630.87 — $288,288.88 USD   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. The IT Operations Analyst II is the front-line resource for end-user IT support, resolving hardware, software, and access requests through the company's ticketing system. This role manages the laptop and device lifecycle, provisions and troubleshoots application access, and supports employee and contractor onboarding/offboarding. The IT Operations Analyst II escalates systems-level and identity-architecture issues to the IT Systems team as needed. It is based in the Denver office. Technologies You'll Use This role works hands-on with the following systems on a daily basis: - Identity & access: Okta - Device management (MDM): Jamf (Mac), Microsoft Intune (Windows) - Collaboration & productivity: Slack, Google Workspace, Notion, Zoom/Google Meet - Ticketing: Jira - Credential management: 1Password - Hardware: Mac and Windows laptops, conference room AV/video-conferencing equipment - Business applications: exposure to common SaaS tools (e.g., NetSuite, Salesforce, GitHub) at the access-provisioning level What You'll Do - Respond to and resolve end-user IT support tickets covering hardware, software, and access requests - Manage the laptop/device lifecycle: refresh eligibility, new-device deployment, and purchase-eligibility requests - Provision and troubleshoot application access through the identity provider (e.g., Okta), including tile assignments, login errors, and MFA/passwordless configuration - Support onboarding and offboarding for employees and contractors, including device setup and access provisioning across core systems - Troubleshoot common issues with collaboration and productivity tools (e.g., Slack, Google Workspace, Notion) - Support office technology, including conference room AV and video-conferencing equipment - Maintain accurate records of hardware inventory and ticket resolution - Escalate systems-level issues (SSO configuration, elevated access, integration troubleshooting) to the IT Systems team Skills We're Looking For - Experience in an IT helpdesk, service desk, or end-user support role - Familiarity with identity/SSO platforms (e.g., Okta) from an end-user support perspective - Experience working in a ticketing system (e.g., Jira, Zendesk, ServiceNow) - Strong customer service and written communication skills - Basic hardware troubleshooting on Mac and/or Windows laptops Bonus Skills​ - Experience supporting SaaS application access requests across multiple systems - Familiarity with Google Workspace and/or Microsoft 365 administration basics - Experience supporting new-hire onboarding/offboarding at scale - Experience in a fast-growing or multi-office environment   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.