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Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Capacity & Efficiency Engineering team builds the software that manages, governs, and reduces Robinhood's AWS cloud spend across compute, databases, and storage, operating at the intersection of cloud infrastructure, data engineering, and FinOps. We own the full lifecycle of cloud cost, from attribution and forecasting to automation that rightsizes infrastructure at fleet scale and keeps a bursty, latency-sensitive trading platform both reliable and cost-effective. Our work carries CEO-level visibility, has already driven millions of dollars in annualized savings, and is delivered in close partnership with Infrastructure, Finance, and product engineering teams across Robinhood. As a Senior Software Engineer on the team, you will own capacity and efficiency for Robinhood's storage and database fleet, from Aurora clusters to S3 and the caches and volumes in between. You will build the systems that size this fleet to demand: Aurora reader counts and writer sizes set from market hours, declared events, and live load instead of fixed schedules; databases, caches, and volumes rightsized to what they actually use; and S3 data kept in the right storage class, with lifecycle rules that keep growth in check. You will take each from recommendations the Storage team validates to automation that safely applies its own changes in production. This is a 0-to-1 build with measurable impact on reliability at market peaks and on the AWS bill.   This role is based in our Bellevue, WA office , with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Build forecast-driven capacity planning for the storage and database fleet, turning traffic history, load tests, and known events (market open, earnings, IPOs, promotions) into plans that scale up ahead and back down after, with an expiry on every temporary capacity hold Design and build a capacity planner for Aurora that sets reader counts and writer instance sizes from demand and load signals (IOPS, CPU, connections, replica lag), replacing fixed scaling schedules Rightsize databases, caches, and block storage (RDS, ElastiCache, DynamoDB, EBS) on instance size, provisioned IOPS and throughput, and idle capacity, and keep them right-sized as load changes Own S3 efficiency at scale: storage class and Intelligent-Tiering strategy, lifecycle and retention policies, noncurrent versions and incomplete uploads, and request costs, using Storage Lens and inventory data Take every recommendation to closed-loop automation with guardrails, progressive rollout, and rollback, in partnership with the Storage infrastructure team, handling constraints such as AWS capacity shortages, fallback instance types, and connection pooling Measure outcomes in cost and reliability (savings against baseline, forecast error, utilization, capacity left behind after events) and share our forecasts with the pod rightsizing system so compute and storage scale together What you bring Deep hands-on experience operating AWS storage and databases at scale, especially Aurora or RDS (MySQL or PostgreSQL) and S3, including replication, read scaling, storage classes, and lifecycle management Capacity planning and forecasting experience: modeling time-series demand, load testing, and translating traffic into instance counts, sizes, and storage growth A track record of rightsizing infrastructure from utilization data (CPU, memory, IOPS, throughput, bytes stored) without hurting latency or availability Strong Python or Go engineering, with experience building automation that safely modifies production infrastructure (guardrails, progressive rollout, and rollback built in), not just systems that observe and report Familiarity with AWS storage and database pricing (S3 storage classes and requests, Aurora I/O-Optimized vs. Standard, Reserved Instances) is a strong plus Experience with bursty, event-driven workloads (trading, payments, ticketing) or with Spark, Airflow, or Kubernetes is a plus   What we offer Challenging, high-impact work to grow your career. Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $196,000 — $230,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $172,000 — $202,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $153,000 — $179,000 USD In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $196,000 — $230,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.  TradePMR is Robinhood's custody and technology platform for registered investment advisors (RIAs). Our integration ecosystem spans core technology partners, specialized workflow and TAMP partners, and a broader network of consultants, recruiters, and capital providers. You'll partner closely with Product, Engineering, Legal and Compliance, Marketing, Business Development, and the tactical integrations team. It's a collaborative group focused on advisor success and on building partnerships that last! The Senior Manager, Strategic Partnerships & Integrations owns TradePMR's external-facing relationships with technology partners and advisor firms across the integration ecosystem. The tactical integrations team handles vendor onboarding, data feeds, and technical implementation. You'll decide which partnerships matter most and who we should build them with. You'll advise enterprise RIAs and breakaway teams, host partner events, negotiate special agreements, and equip our sales teams with accurate partner collateral. You'll also bring partner and client insight into integration roadmap discussions, shaping priorities through influence and input rather than build ownership. This is a business and partnerships role, not a product or engineering role, and your impact will show up in the strength of our advisor and partner relationships! This role is based in our Tampa, FL and Clearwater, FLoffice(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.  What you'll do Serve as a direct advisor to enterprise RIAs and breakaway teams evaluating custody transitions and platform fit Own and run Transition Sandbox walkthroughs, live demo environments for prospective and transitioning firms Act as a trusted point of contact for advisor firms navigating the TradePMR integration ecosystem Build and maintain the Partner Resource Hub, including custodial comparison sheets, integration guides, and platform one-pagers Equip Practice Management and Sales with current, accurate partner and integration collateral, and keep internal teams informed of live and upcoming integrations Own and execute the Center of Influence (COI) engagement cadence, including monthly strategy touchpoints, quarterly briefings, and virtual executive roundtables Stand up and run the COI Advisory Council, spanning consulting, technology, M&A, and recruiting Directly own relationships with core technology partners and specialized workflow and TAMP partners Coordinate with Marketing and Business Development on adjacent COI relationships, such as transition consultants, M&A advisors, capital providers, breakaway recruiters, and compliance consultants Plan and represent TradePMR at flagship partner events, and own regional VIP dinners and executive roundtables, including guest lists, briefing content, and follow-up Negotiate custom commercial terms with strategic partners, such as portfolio-wide custodial fee schedules, custom API reporting SLAs, and enterprise onboarding SLAs Partner with Legal, Compliance, and Finance on sign-off for non-standard agreements, using a template-first approach and escalating to custom terms only where justified Surface partner and client integration requests and pain points into Product and Engineering prioritization discussions Represent the external partner and advisor-firm perspective in integration roadmap planning, and work with the tactical integrations team so strategic priorities turn into executed integrations What you bring 7+ years in partnerships, business development, or strategic account management, ideally in wealthtech, fintech, or RIA custodial and technology services Demonstrated experience managing external relationships with technology vendors and/or advisor or client firms in a regulated financial services environment Comfort serving as a primary external face for the organization, including event hosting, executive-level relationship management, and negotiation Strong cross-functional collaboration skills, with experience working closely with Product, Engineering, Legal and Compliance, Marketing, and technical integrations teams Familiarity with the RIA custodial technology landscape (portfolio management systems, CRM, TAMP, and financial planning tools) is a plus What we offer Challenging, high-impact work to grow your career. Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.  Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $179,000 — $210,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $157,000 — $185,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $139,000 — $164,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We're looking for a motivated self-starter with deep brokerage clearing experience to be a part of our back office operations team. You'll oversee high-impact projects that support business growth and strategic initiatives across Clearing Operations. You'll work closely with engineering, product, risk, and compliance to align operational requirements with high velocity execution plans. This role is based in our New York, NY, Chicago, IL, Lake Mary, FL, and Denver, CO office(s), with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do Act as the main liaison between Clearing Operations and Product/Engineering teams, ensuring Clearing Ops is represented and prepared throughout the product development lifecycle. Develop deep understanding of Robinhood back office operations and build partnerships with the desk leads and SMEs of the various areas to ensure their operational processes are considered for potential product launches Establish a cohesive vision for Clearing Operations-wide initiatives that span multiple teams, keeping compliance, efficiency and operational readiness at the forefront of decision-making. Own launch readiness for new product rollouts and initiatives impacting Clearing Operations — coordinating readiness across people, process, and technology ahead of go-live. Track progress, measure outcomes, and communicate updates to senior stakeholders Use data driven decision making to contribute meaningfully to enhancing operational efficiencies Apply deep working knowledge of clearing operations and regulatory requirements, along with fluency in Artificial Intelligence, to amplify your impact. What you bring Excellent program/project management skills with a demonstrated record of delivering results on medium to large scale initiatives. Experience managing multiple projects at once, involving stakeholders across business units. 5+ years of experience in Brokerage Operations, ideally with a Clearing Broker-Dealer Strong understanding of clearing operations, with relevant experience in one or more areas of settlements, stock loan, margin/options, account transfers, corporate actions, or trading. Self-motivated, with a bias for action while operating autonomously and driving execution Builds and sustains strong, trust-based relationships across a wide range of cross-functional teams with a high level of responsiveness. FINRA Series 7 required, Series 24 preferred In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $145,000 — $170,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $128,000 — $150,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $113,000 — $133,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you're ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.  The Corporate Engineering team is building and scaling the next generation of enterprise AI infrastructure at Robinhood. Our mission is to make AI capabilities reliable, secure, and accessible across the company, enabling teams to build, deploy, and operate intelligent solutions at scale. From enterprise LLM integrations to agentic workflows and hybrid cloud infrastructure, we're creating the foundation that supports how Robinhood leverages AI internally. As an AI Operations Engineer, you'll help support, maintain, and improve the AI platforms and infrastructure used by teams across Robinhood. You'll work hands-on with LLM integrations, automation, monitoring, and production systems, partnering with engineers and internal users to troubleshoot issues and build solutions that make our AI capabilities more reliable and easier to use. This is an opportunity to grow your expertise in AI infrastructure while contributing to a rapidly evolving area of Corporate Engineering. This role is based in our Menlo Park, CA, New York, NY, and Bellevue, WA offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.  What you'll do Build internal tooling, automation, and self-service solutions that streamline AI operations, reduce manual intervention, and improve the developer experience. Support and maintain enterprise AI platforms and infrastructure across cloud-based and on-premises environments, helping ensure reliable performance and availability. Troubleshoot technical issues involving LLM integrations, APIs, model behavior, and system performance, working directly with developers and internal teams to identify and resolve problems. Support enterprise LLM integrations, including Anthropic Claude and Google Gemini, helping monitor API usage, token consumption, performance, and reliability. Implement and maintain monitoring, observability, and deployment workflows for AI systems, identifying issues and opportunities to improve operational efficiency. Collaborate with Product, Software Engineering, Business Systems, and AI Strategy teams to gather feedback, investigate recurring issues, and improve the reliability and usability of enterprise AI solutions. What you bring Experience in IT Operations, Site Reliability Engineering, or AI infrastructure and support, with a track record of operating complex production systems. Practical experience working with AI platforms, LLM integrations, or AI-powered applications, including exposure to Anthropic Claude, Google Gemini, or similar models. Working knowledge of Linux administration and experience writing scripts or automation using Python, Bash, or similar languages. Familiarity with infrastructure management, configuration, or orchestration tools such as Terraform, Ansible, Chef, or Kubernetes. Experience troubleshooting production systems, investigating technical issues, and working with monitoring or observability tools. Strong problem-solving skills, curiosity, and an interest in learning emerging AI technologies and infrastructure. Ability to communicate technical issues clearly and collaborate with developers, engineers, and internal stakeholders. Bonus: Exposure to GPU infrastructure, AI workload orchestration, vector databases, RAG applications, agentic frameworks, or hybrid cloud environments. What we offer Challenging, high-impact work to grow your career. Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching. Top Tier benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents. Access to the Robinhood Employee Fund that gives eligible US employees the opportunity to invest in a private employee fund that provides exposure to Robinhood Ventures funds. Access to the best AI tools on the market and continuous AI skill-building for every employee, technical or not.  Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more. Employer-paid life & disability insurance, fertility benefits, and mental health benefits. Time off to recharge including company holidays, paid time off, sick time, parental leave, and more! Exceptional office experience with catered meals, events, and comfortable workspaces. In addition to the base pay range listed below, this role is also eligible for bonus opportunities + equity + benefits. Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected base pay range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. For other locations not listed, compensation can be discussed with your recruiter during the interview process. Base Pay Range: Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC) $132,000 — $155,000 USD Zone 2 (Denver, CO; Westlake, TX; Chicago, IL) $116,000 — $136,000 USD Zone 3 (Lake Mary, FL; Clearwater, FL; Gainesville, FL) $103,000 — $121,000 USD Click here to learn more about our Total Rewards, which vary by region and entity. If our mission energizes you and you're ready to build the future of finance, we look forward to seeing your application. AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams. Robinhood provides equal opportunity for all applicants, offers reasonable accommodations upon request, and complies with applicable equal employment and privacy laws. Inclusion is built into how we hire and work—welcoming different backgrounds, perspectives, and experiences so everyone can do their best. Please review the  Privacy Policy for your country of application.

About the role We're hiring a Sr. CRM Operations Manager to help transform how Chime's Lifecycle Marketing & CRM team operates and scales. You'll lead our most important cross-functional CRM initiatives, connecting Lifecycle Marketing, MarTech, Engineering, and other partners to turn complex business needs into scalable systems and processes. As a strategic individual contributor, you'll influence technical roadmaps, improve operational efficiency, and help us build smarter, more automated member experiences. This isn't a daily campaign execution or engineering role—your impact will come from bringing teams together, solving complex operational challenges, and building systems that help us move faster. In this role, you can expect to Lead high-impact CRM initiatives: Own complex, cross-functional programs such as platform migrations, channel integrations, and automation transformations—from early discovery through implementation and adoption. Connect Marketing with Product and Engineering: Translate lifecycle marketing goals into clear business requirements, data specifications, and technical priorities, helping teams align on what needs to be built and why. Make CRM operations more scalable: Improve campaign intake, QA standards, documentation, governance, and prioritization processes so teams can execute more efficiently and with fewer errors. Strengthen channel health and compliance: Partner with Legal, Compliance, Data, and channel owners to improve deliverability, consent management, frequency capping, and messaging quality. Drive the evolution of lifecycle automation: Help move our CRM ecosystem beyond manual, campaign-focused workflows toward automated, scalable, and intelligent member journeys. Influence teams and priorities: Work closely with senior stakeholders to resolve dependencies, navigate competing priorities, and drive decisions without relying on direct reporting authority. Deliver measurable operational impact: Establish success metrics and connect improvements in workflows, systems, and governance to efficiency, execution quality, risk reduction, and downstream business outcomes. To thrive in this role, you have 8+ years of experience in CRM operations, marketing program management, or marketing technology alignment, with a track record of working in complex marketing environments. Demonstrated ownership of large cross-functional initiatives , taking ambiguous business problems through planning, implementation, stakeholder alignment, and successful adoption. Strong business-to-technical translation skills , including experience turning marketing needs into actionable requirements for Product, Engineering, and data teams. Deep familiarity with enterprise CRM platforms such as Braze, Iterable, or Salesforce Marketing Cloud, including how data infrastructure supports lifecycle marketing capabilities. Experience building scalable operating frameworks , including campaign intake, operational governance, quality assurance, and documentation standards. Exceptional stakeholder management and communication skills , with the ability to influence senior leaders, resolve competing priorities, and drive decisions without direct authority. A process-first, outcomes-oriented mindset , with the ability to identify operational friction, implement sustainable improvements, and measure their impact. #LI-Onsite #LI-AM1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $145,000 — $200,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.  We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the  Chime Applicant Privacy Notice .

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. The Observability team builds the platform every Affirm engineer relies on to understand the behavior and performance of our systems. Our platform ingests 200+ TB/day of metrics, logs, and traces from hundreds of services across 80+ Kubernetes clusters, and when a user's checkout fails, our data is how engineers find out why. Over the next year, we're moving to wide events, with one context-rich event per request, improving the signal-to-noise ratio to make debugging faster. We're also introducing log sampling and building observability best practices into agentic development and code review, so that AI-assisted code is well instrumented by default. We're looking for a Staff Software Engineer to be the technical lead for Observability. You'll spend most of your time hands-on while defining the roadmap, driving cross-functional projects, mentoring a team of six engineers, and partnering closely with infrastructure and product teams. What You'll Do · You will own the architecture of Affirm's telemetry pipeline, balancing reliability, query performance, and cost at 200+ TB/day. · You will design log sampling strategies that significantly reduce volume and cost without losing the signal engineers need during incidents. · You will shape how observability fits into agentic development, so that AI coding agents and code review catch instrumentation gaps before code ships. · You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. · You will collaborate across teams in the product development lifecycle by collaborating with product management, design & analytics to ensure technical sustainability, risks and trade-offs are well understood and managed. · You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. · You take ownership of your team's operations and availability by ensuring you have the right monitoring, triage rotations, playbooks, polcities, testing and alerting in place to support "keep the lights on" & on-call efforts. · You will foster a culture of quality and ownership on your team by setting code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks. · You will help develop talent on your team by providing feedback and guidance, and leading by example. What We Look For · You have 8+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. · You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Flink and Kubernetes. · You have built or operated high-volume telemetry systems (metrics, logs, and/or traces) using technologies like OpenTelemetry, Kafka, and Terraform. · You have a well-informed point of view on modern observability practices such as structured and wide events, sampling, cardinality management, and SLOs. · You have driven adoption of a platform standard across many engineering teams, through both tooling and engagement. · You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. · You thrive in ambiguity, and are comfortable moving from low level language idioms all the way to the architecture of large systems to understand how they work. · Your growth and impact trajectory demonstrates that you have mastered gathering and iterating on feedback from your engineering and cross-functional peers. · You have strong verbal and written communication skills that support effective collaboration with our global engineering team. · This position requires either equivalent practical experience or a Bachelor's degree in a related field. Base Pay Grade - P Equity Grade - 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT): $230,000 - $290,000  USA base pay range (all other U.S. states): $204,000 - $264,000  #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. We are looking for a Staff Machine Learning Engineer to be the technical leader building high-quality production-grade models powering credit lending decisions in countries across Europe and in Australia. You will use novel ML techniques and rich data representations to predict repayment behavior and optimize how we offer loans to our borrowers. In this role, you will help shape the future of how machine learning fuels Affirm's global expansion. You'll partner with engineering, product, and risk leaders to design, implement, and scale advanced ML solutions that drive critical capabilities across the company. You will mentor engineers, bring clarity to complex, ambiguous problems, and contribute to a cohesive long-term ML strategy. What you'll do You will be responsible for setting technical strategy for your team on a year-long time scale, and help your team tie it together with critical, business-impacting projects. You will collaborate with ML Platform, product, engineering, and risk leadership to shape long-term modeling capabilities needed for scalable international expansion. You will act as a force-multiplier for your team through your definition and advocacy of technical solutions and operational processes. You will foster a culture of quality and ownership on your team by setting code review and design standards. You will help develop talent on your team by providing feedback and guidance, and leading by example. What we look for 8+ years of experience researching, designing, deploying, and operating large-scale, real-time machine learning systems. A relevant PhD can count for up to 2 YOE. Strong Python skills and experience writing production-quality code. Experience building and evaluating models for tabular classification problems (including gradient-boosted decision trees like LightGBM/XGBoost, and deep learning frameworks like PyTorch). Experience working with distributed data processing or parallel compute frameworks (e.g. Spark, Ray). Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow). Proficient in using AI-powered developer tools (e.g., Claude Code, Codex, Cursor) to accelerate the model development lifecycle. Strong engineering skills and the ability to provide hands-on technical leadership while working with our code and architecture. Strong verbal and written communication skills that support effective collaboration with our global engineering team. Total rewards We believe the people building honest financial products at Affirm should share in its success. That's why our total rewards are designed to support your health, growth, financial well-being, and future. In service of our mission, we reward employees through a combination of base pay, equity (from parent company), and comprehensive benefits. Base Pay Grade   - P 365,000 zł  -  485,000 zł    Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.  Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).   Base pay ranges and placement within those ranges are determined based on several factors, including role, experience, and job-related skills. In addition to base pay, all employees in this role are eligible to receive equity from the parent company each year. This means as Affirm's parent company grows, employees have the opportunity to share in that growth financially. Equity Grade - 5 (awarded in US Dollars) Affirm Holdings, Inc. Equity Grade example Equity grade: 5 New hire equity: $48,000-$72,000 Annual Refresh: $15,000 Reward equity: $0-$225,000 Affirm also provides flexible spending wallets to all employees for technology and wellbeing related needs, which are reimbursable up to 1390 zł per month. In addition to your compensation, our comprehensive benefits are designed to support you and the people who matter most. Benefits include: Competitive paid time off, paid public holidays, and additional paid Away Days to rest and recharge. Comprehensive private healthcare through Lux Med's Platinum package. A MultiSport card to support your health and well-being. Learning and development programs to help you grow professionally. Family healthcare support through Maven and parental leave support through Parentaly. Mental well-being support through Lyra, including up to 12 confidential counseling or coaching sessions each year for you and your household members. Financial well-being support through Northstar, with unlimited access to Certified. Financial Advisors and planning tools at no cost to you. Employee Resource Groups (ERGs) that foster connection and inclusion. Eligibility for creative tax benefits, subject to applicable law, role, and company policy. Location - Remote Poland The majority of our roles can be located anywhere in Poland. This job description is not a contractual document, and is not intended to have binding force. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role Affirm is seeking a dynamic and passionate Partner Marketing Lead to support and coordinate co-marketing initiatives with our valued merchants across North America. You will help plan and execute strategic cross-channel marketing campaigns across onsite Marketplace placements, offsite media, affiliate, and other emerging channels. These campaigns will be designed to drive revenue growth, GMV, customer acquisition, and measurable value for Affirm and our merchant partners. You'll work closely with external partners and internal cross-functional teams, including Client Success, Sales, Product, Product Marketing, Growth Marketing, Brand and Creative, and Legal and Compliance, to coordinate and deliver impactful campaigns aimed at driving GMV (gross merchandise volume), brand awareness, new user acquisition, and lifetime value. You should feel comfortable working across several industries, including home, fitness, electronics, fashion, and omnichannel retail. You're a collaborative marketer who is eager to navigate complex challenges, deliver strong execution, and build trusted relationships with marketing counterparts. What You'll Do Support the development and coordinate the execution of full-funnel co-marketing campaigns across categories and channels, including onsite, offsite, and affiliate. This includes supporting go-to-market plans, monthly planning, and cross-functional campaign delivery. Build and nurture day-to-day marketing relationships with a set of merchant partners, identifying opportunities to improve performance and support growth. Support the marketing strategy and campaign performance of assigned merchant partners, identifying opportunities to grow merchant investment and contribute to revenue, GMV, and performance goals. Execute and optimize Affirm Marketing Solutions programs across onsite Marketplace placements, offsite media, affiliate, and emerging channels. Analyze campaign performance and translate results into actionable insights and recommendations that improve future investment, iROAS, and program performance. Serve as a merchant advocate and coordinate with internal cross-functional teams to improve execution, streamline processes, and share campaign learnings. Coordinate inbound RFP requests, supporting the development of dedicated marketing plans and materials for prospective partners. Help identify campaign targets based on business goals focused on acquisition, engagement, and loan takeup. Work closely with the media agency, Growth Marketing, and Brand and Creative teams to coordinate media plans, creative briefs, and content development. Support business-critical processes, including partner marketing budget tracking, the comprehensive co-marketing calendar, compliance submissions, and campaign documentation. Leverage industry knowledge and research to contribute to vertical-specific marketing strategies and plans that support business goals. What We Look For 6+ years of experience in Partner, Performance, Affiliate, or Product Marketing. Experience working with partners to develop plans and launch marketing programs across multiple media channels. Experience with CPA, CPC, CPL, and CPM payment models. A clear understanding of affiliate tracking models, tools, and platforms. Analytical and data-oriented, with a focus on using performance metrics to build campaigns that deliver results. Experience using performance analytics to identify insights and continuously optimize campaigns. A commercial mindset, with experience identifying opportunities to grow partner investment and contribute to revenue and performance goals. Excellent interpersonal and communication skills, with the ability to work effectively across teams. The ability to influence others and coordinate resources and relationships to deliver strong results. A motivated self-starter who looks for opportunities to share knowledge and improve how the team works. An understanding of the paid media landscape, including cross-media strategy, planning, and measurement. Experience writing creative briefs, testing creative, and adapting campaigns based on insights. Experience working with online retail, merchandising, and customer acquisition. Experience with both online and in-store retail marketing. Experience marketing across North America, particularly the US and Canada, preferred. Experience in the home, fitness, consumer electronics, or fashion industries is a plus. Pay Grade - I Equity Grade - 5 Employees new to Affirm typically come in at the start of the pay range . Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $165,000 USA base pay range (all other U.S. states) per year: $101,000 - $151,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Revenue team The Revenue team drives Affirm's top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm's products. About the Role Affirm is seeking a dynamic and passionate Partner Marketing Lead to support and coordinate co-marketing initiatives with our valued merchants across North America. You will help plan and execute strategic cross-channel marketing campaigns across onsite Marketplace placements, offsite media, affiliate, and other emerging channels. These campaigns will be designed to drive revenue growth, GMV, customer acquisition, and measurable value for Affirm and our merchant partners. You'll work closely with external partners and internal cross-functional teams, including Client Success, Sales, Product, Product Marketing, Growth Marketing, Brand and Creative, and Legal and Compliance, to coordinate and deliver impactful campaigns aimed at driving GMV (gross merchandise volume), brand awareness, new user acquisition, and lifetime value. You should feel comfortable working across several industries, including home, fitness, electronics, fashion, and omnichannel retail. You're a collaborative marketer who is eager to navigate complex challenges, deliver strong execution, and build trusted relationships with marketing counterparts. What You'll Do Support the development and coordinate the execution of full-funnel co-marketing campaigns across categories and channels, including onsite, offsite, and affiliate. This includes supporting go-to-market plans, monthly planning, and cross-functional campaign delivery. Build and nurture day-to-day marketing relationships with a set of merchant partners, identifying opportunities to improve performance and support growth. Support the marketing strategy and campaign performance of assigned merchant partners, identifying opportunities to grow merchant investment and contribute to revenue, GMV, and performance goals. Execute and optimize Affirm Marketing Solutions programs across onsite Marketplace placements, offsite media, affiliate, and emerging channels. Analyze campaign performance and translate results into actionable insights and recommendations that improve future investment, iROAS, and program performance. Serve as a merchant advocate and coordinate with internal cross-functional teams to improve execution, streamline processes, and share campaign learnings. Coordinate inbound RFP requests, supporting the development of dedicated marketing plans and materials for prospective partners. Help identify campaign targets based on business goals focused on acquisition, engagement, and loan takeup. Work closely with the media agency, Growth Marketing, and Brand and Creative teams to coordinate media plans, creative briefs, and content development. Support business-critical processes, including partner marketing budget tracking, the comprehensive co-marketing calendar, compliance submissions, and campaign documentation. Leverage industry knowledge and research to contribute to vertical-specific marketing strategies and plans that support business goals. What We Look For 6+ years of experience in Partner, Performance, Affiliate, or Product Marketing. Experience working with partners to develop plans and launch marketing programs across multiple media channels. Experience with CPA, CPC, CPL, and CPM payment models. A clear understanding of affiliate tracking models, tools, and platforms. Analytical and data-oriented, with a focus on using performance metrics to build campaigns that deliver results. Experience using performance analytics to identify insights and continuously optimize campaigns. A commercial mindset, with experience identifying opportunities to grow partner investment and contribute to revenue and performance goals. Excellent interpersonal and communication skills, with the ability to work effectively across teams. The ability to influence others and coordinate resources and relationships to deliver strong results. A motivated self-starter who looks for opportunities to share knowledge and improve how the team works. An understanding of the paid media landscape, including cross-media strategy, planning, and measurement. Experience writing creative briefs, testing creative, and adapting campaigns based on insights. Experience working with online retail, merchandising, and customer acquisition. Experience with both online and in-store retail marketing. Experience marketing across North America, particularly the US and Canada, preferred. Experience in the home, fitness, consumer electronics, or fashion industries is a plus. Pay Grade - I Equity Grade - 4 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company). CAN base pay range per year:  $89,000  -  $139,000 This posting is for an existing vacancy. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We're committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we're happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's  Global Candidate Privacy Notice and consent to the use of your personal information as described.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. Senior Customer Solutions Architect    About the role The Senior Customer Solutions Architect (Sr. CSA) owns the technical relationship for our most complex and strategic customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the Sr. CSA makes sure these customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor to some of our largest customers. The Sr. CSA owns the technical narrative after go-live: leading architecture strategy, running executive-level technical conversations, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion. The Sr. CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR) across a book of larger, more strategic accounts. Beyond their own accounts, the Sr. CSA sets the standard for the CSA team by mentoring teammates, building repeatable playbooks, and shaping how the team works. This is a senior individual contributor role with no direct reports. Location: Austin, TX / Denver, CO / New York City, NY (hybrid). This is a full-time position, and candidates must be located in Austin, Denver or NYC and able to work in the office two days a week (Tuesday and Thursday).   What you'll do Customer Adoption and Value Realization Own the post-sales technical relationship for a portfolio of our most complex, strategic Enterprise accounts, including multi-business-unit and multi-region customers Set the adoption strategy for each account, and drive optimization and sustained usage of the platform at scale Introduce new products and features to customer leaders and architects, and shape how they fit into the customer's roadmap Design enablement programs and workshops for large, distributed customer teams, and turn the best ones into reusable programs for the CSA team Anticipate churn or contraction risks well before they surface, and lead recovery plans for at-risk strategic accounts, including implementation reviews and healthcheck sessions Expansion and Growth Co-lead multi-quarter expansion strategy with the AE across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Shape the account plan and own the technical side of the expansion pipeline, translating executive-level customer initiatives into scalable data workloads and solutions Lead technical validation of the most complex new workloads, including workshops and, where necessary, proofs of concept (POCs) Turn successful use cases into repeatable expansion plays that other CSAs can run in their own accounts Advise on the customer lifecycle, renewals, and commercial structure of large accounts Technical Strategy and Architecture Act as the chief technical stakeholder for your accounts after go-live, and the escalation point for the hardest technical questions Set architecture direction across your accounts, and design cross-product Fivetran and dbt reference architectures that other CSAs reuse Advise customers' senior architects and data leaders on pipelines, transformation, automation, governance, security, and platform adoption at scale Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases, and raise the quality bar for the team's shared assets Stakeholder Engagement and Account Planning Serve as the company's technical voice with senior executives (VP and C-level), while building multi-threaded relationships across technical, operational, and executive stakeholders Run regular technical cadence calls, executive business reviews, and roadmap sessions Own Mutual Success Plans and shape Mutual Account Plans with the AE, mapping whitespace across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans, and represent the technical view in account strategy discussions Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, resolving cross-team issues on strategic accounts with minimal direction Advocate for customer needs internally, and influence the product roadmap and priorities with well-supported customer evidence Collaborate with technology partners and system integrators (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value on strategic accounts Partner with CSA leadership to improve team processes, refine assets, and strengthen the knowledge-sharing loop Technical Leadership Without Direct Reports Mentor and coach CSAs on technical depth, account strategy, and customer conversations Take on the most ambiguous and high-stakes customer situations, and bring structure that others can follow Serve as a go-to expert and sounding board for complex accounts, architecture reviews, and executive-level presentations Help onboard new CSAs and contribute to hiring by interviewing candidates Build and share playbooks, reference architectures, and demo assets that raise the performance of the whole team Thought Leadership Create and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Represent the company as a technical speaker at customer, partner, and industry events Work closely with Regional and Product Marketing to support field and industry events, and align field and industry requirements with the product roadmap   What you bring 5+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer, with a track record on large Enterprise accounts Proven record of owning customer outcomes after the sale, including adoption, renewal, and expansion, with results you can quantify (such as NRR, GRR, or incremental ARR) Deep technical background, with experience designing scalable data architectures, a strong understanding of modern data warehousing and the analytics stack, and advanced SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes for complex, multi-team organizations Strong stakeholder management skills across technical and non-technical audiences, and credibility presenting to senior executives Experience mentoring or coaching peers, and influencing teams and processes without formal authority A proactive, self-sufficient, and highly organized approach to managing multiple strategic accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment, think on your feet in customer conversations, and bring structure to unclear situations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to customers and events as needed   What Will Make You Stand Out Hands-on experience with dbt, including large-scale project design; dbt certification is a bonus Python competency and advanced SQL knowledge Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Experience speaking at industry events or publishing technical content   Technologies You'll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo   Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $175,000 — $220,000 USD   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect    About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: New York City, NY (hybrid). This is a full-time position, and candidates must be located in NYC and able to work in the office two days a week (Tuesday and Thursday).   What you'll do Customer Adoption and Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs) Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed   What Will Make You Stand Out Hands-on experience with dbt; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners   Technologies You'll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo   Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.   #LI-LC1 #LI-HYBRID #LI-MP1   OTE (On Target Earning) $165,000 — $190,000 USD   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

From Fivetran's founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We're proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect    About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: Denver, CO (hybrid). This is a full-time position, and candidates must be located in Denver and able to work in the office two days a week (Tuesday and Thursday).   What you'll do Customer Adoption and Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers from initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with AEs to drive incremental ARR through structured expansion plays and a managed expansion pipeline Lead technical validation of new workloads, including workshops and, where necessary, proofs of concept (POCs) Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed   What Will Make You Stand Out Hands-on experience with dbt; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners   Technologies You'll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo   Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.   #LI-LC1 #LI-HYBRID #LI-MP1   OTE (On Target Earning) $155,000 — $175,000 USD   Perks and Benefits 100% employer-paid medical insurance Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We're honored to be valued at over $5.6 billion , but more importantly, we're proud of our  core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in  Forbes .      Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran's culture and what it's like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.