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Senior Applied Data Scientist, Fleet Intelligence
NEW

Senior Applied Data Scientist, Fleet Intelligence

FleetioCanada, Mexico, USA (Fully Remote)23 hours ago
Full TimeFully RemoteSenior
pythonrailssqlsnowflakedbtmachine learning+12

A little about us… Fleetio is a modern software platform that helps thousands of organizations worldwide manage their fleet operations. Transportation technology is a hot market, and we're leading the charge with raving fans and new customers signing up every day. We raised $450M in our Series D funding round in March of 2025 and are on an exciting trajectory as a company. Fleetio is also a proud founding member of the Rails Foundation ! More about our team and company: Fleetio overview video: https://www.youtube.com/watch?v=YoXyXTFWbkg Our careers page: https://www.fleetio.com/careers Fleetio is looking for a product-minded Senior Applied Data Scientist to join our Fleet Intelligence team. You will help turn years of fleet maintenance and operational data into trusted, actionable intelligence that helps customers anticipate what is ahead and make better decisions about usage, cost, availability, maintenance risk, and asset lifecycle. This is an applied role at the intersection of data science, machine learning, analytics engineering, and product development. You will work closely with Product Managers, Designers, Software Engineers, and Data partners to identify valuable prediction problems, develop practical models, and bring them into customer-facing workflows. Your goal is to deliver intelligence that changes a decision, arrives early enough to act on, and communicates uncertainty honestly. Your initial mandate will be grounded in confirmed Fleet Intelligence work: utilization and tire intelligence, ROI measurement, existing predictive models, and the analytics foundations needed to support customer-facing intelligence. You will assess current model quality, establish credible baselines, and help the team ship useful capabilities while strengthening its data-science practices. Over time, you will help evaluate and shape opportunities for Predictive Fleet Intelligence, including projection, anticipation, and risk inference. You will help determine which opportunities are technically credible, valuable to customers, and ready to become durable product investments. More About Our Team and Company Watch our culture videos: https://fleet.io/culture Engineering culture, interview process, and videos: https://www.fleetio.com/careers/engineering Fleetio overview video: https://www.youtube.com/watch?v=IlvIbwZT3oU More about the Fleetio platform: https://www.fleetio.com/features API docs: https://developer.fleetio.com This is a remote opportunity and is open to candidates in the United States, Canada, or Mexico. Who You Are You are an applied data scientist who enjoys working on ambiguous, high-value product problems. You can translate a customer or business decision into a measurable modeling problem, establish a credible baseline, and iteratively improve it. You know when straightforward statistics or deterministic projection is the right answer and when a machine learning approach is warranted. You care deeply about correctness, explainability, and trust. You are comfortable communicating confidence intervals, limitations, and data gaps to technical and non-technical partners. You collaborate well with software and data engineers, but you can independently explore data, build production-quality models, define evaluation methods, and guide how model outputs should appear in a product experience. You are pragmatic, product-minded, and outcome-oriented. You would rather ship a useful, well-calibrated forecast than an impressive model that does not change a customer decision. Your Impact Help deliver near-term Fleet Intelligence initiatives, including tire intelligence, utilization intelligence, ROI measurement, existing predictive models, and the analytical foundations that support customer-facing intelligence. Evaluate and develop credible projections or predictive models for fleet usage, maintenance cost, availability, condition and failure risk, and asset lifecycle decisions as product direction and evidence mature. Translate product questions into clear hypotheses, target variables, baselines, evaluation plans, and incremental delivery milestones. Explore Fleetio's maintenance, usage, cost, work-order, telematics, warranty, and asset-history data to identify predictive signals and material data gaps. Build, validate, and operationalize models from experimentation through production monitoring and iteration. Define model-quality metrics, confidence thresholds, drift detection, and feedback loops appropriate to the cost and reversibility of the customer decision. Partner with Product and Design to make model outputs understandable, explainable, and actionable inside the workflows where customers already make decisions. Establish reusable practices for experimentation, model documentation, validation, monitoring, and responsible claims about predictive performance. Communicate findings, tradeoffs, risks, and recommendations clearly to technical partners, product leaders, and executives. Share knowledge through design reviews, documentation, pairing, and mentorship across Fleet Intelligence and adjacent teams. Your Experience 5+ years of experience in applied data science, machine learning, statistical modeling, or a closely related role. A track record of developing and shipping models or decision-support systems that influenced real customer or business outcomes. Strong proficiency with DBT, Python, and SQL, including exploratory analysis, feature engineering, model development, and evaluation on large datasets. Strong grounding in statistics and machine learning fundamentals, including model selection, validation, calibration, uncertainty, bias, and error analysis. Experience with time-series forecasting, regression, classification, ranking, anomaly detection, survival or reliability analysis, or optimization; depth in several of these areas is more important than breadth across all of them. Experience taking models beyond notebooks into reliable production workflows, including versioning, testing, deployment, observability, performance monitoring, and retraining or refresh strategies. Experience using modern cloud data platforms and transformation workflows such as Snowflake, dbt, and orchestration tools in support of applied modeling work. Ability to identify data-quality limitations, recommend improvements, and collaborate with data engineers on pipelines and source reliability. Excellent written and verbal communication, particularly when explaining complex methods, uncertainty, and tradeoffs to non-specialists. Experience working cross-functionally with Product, Design, Software Engineering, and Data Engineering. Considered a Plus Experience with fleet, transportation, maintenance, reliability, asset management, insurance, logistics, or another operational domain. Experience modeling maintenance cost, equipment failure, remaining useful life, warranty exposure, utilization, demand, or asset replacement decisions. Familiarity with semantic layers and analytics tools such as ThoughtSpot or Cube. Experience designing experiments or evaluating recommendations when randomized testing is impractical. Experience contributing to customer-facing software products or collaborating closely with full-stack product engineers. Graduate study in statistics, data science, computer science, operations research, applied mathematics, economics, or a related quantitative field. Benefits Multiple health/dental coverage options (100% coverage for employee, 50% for family) Vision insurance Incentive stock options 401(k) match of 4% PTO - 4 weeks (increases at year two!) 12 company holidays + 2 floating holidays Parental leave - birthing parent (16 weeks paid) non-birthing (4 weeks paid) FSA & HSA options Short and long term disability (short term 100% paid) Community service funds Professional development funds Wellbeing fund - $150 quarterly Business expense stipend - $125 quarterly Mac laptop + new hire equipment stipend Fully stocked kitchen with tons of drinks & snacks (BHM only) Remote working friendly since 2012 #LI-Remote Fleetio provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment. We celebrate diversity and are committed to creating an inclusive environment for all. All employment is decided on the basis of qualifications, merit and business need. This application is not intended to and does not create a contract or offer of employment. Employment with Fleetio is at will. If you have a disability or a special need that requires an accommodation to fill out the online application, please let us know by calling (205) 718-7500.

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Senior Product Manager - PromoMats
NEW

Senior Product Manager - PromoMats

VeevaCanada - Toronto (Fully Remote)yesterday
Full TimeFully RemoteSenior
govaultclaimscompliancecompliancecustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Vault PromoMats is the industry-leading platform that life sciences companies rely on to manage the full lifecycle of promotional content, from Medical, Legal, and Regulatory (MLR) review and claims management to digital asset management and multichannel content distribution. We are looking for an experienced product manager to own and grow core PromoMats capabilities that make our customers' marketing, commercial, and medical affairs teams more efficient and productive. In this role, you will own the product strategy and roadmap for key PromoMats capabilities, such as claims management, MLR review workflows, and digital asset management. You will work closely with Engineering, UX, and customers to identify high-impact problems, define requirements, and ship solutions that balance ease of use with the rigor demanded by a highly regulated industry. AI & Product Strategy: Own the vision, strategy, and multi-release roadmap for your area of PromoMats, including where AI capabilities fit, balancing customer demand, market trends, and the realities of design and engineering Customer Discovery: Engage directly with brand, marketing operations, medical, and regulatory teams at life sciences companies to understand how they create, review, and distribute content, and translate those insights into prioritized product requirements Measurement & Impact: Define and track the metrics that prove customer value, reduction in MLR review cycles, time to approval, claims auto-link rates, and feature adoption, and use them to guide the next set of investments Feature Definition & Delivery: Write clear specifications and partner with Engineering, UX, and QA through design, build, and release to ship capabilities that meet the scalability and quality standards of the Veeva Vault platform Compliance & Automation: Deliver capabilities that reduce manual effort across the content lifecycle, automated claims linking, reference substantiation, workflow configuration, content reuse, and AI-assisted content checks, while preserving the auditability regulated customers require Cross-Product & Go-to-Market A

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Senior Product Manager - PromoMats
NEW

Senior Product Manager - PromoMats

VeevaBoston, United States (Fully Remote)yesterday
Full TimeFully RemoteSenior
govaultclaimscompliancecompliancecustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Veeva Vault PromoMats is the industry-leading platform that life sciences companies rely on to manage the full lifecycle of promotional content, from Medical, Legal, and Regulatory (MLR) review and claims management to digital asset management and multichannel content distribution. We are looking for an experienced product manager to own and grow core PromoMats capabilities that make our customers' marketing, commercial, and medical affairs teams more efficient and productive. In this role, you will own the product strategy and roadmap for key PromoMats capabilities, such as claims management, MLR review workflows, and digital asset management. You will work closely with Engineering, UX, and customers to identify high-impact problems, define requirements, and ship solutions that balance ease of use with the rigor demanded by a highly regulated industry. AI & Product Strategy: Own the vision, strategy, and multi-release roadmap for your area of PromoMats, including where AI capabilities fit, balancing customer demand, market trends, and the realities of design and engineering Customer Discovery: Engage directly with brand, marketing operations, medical, and regulatory teams at life sciences companies to understand how they create, review, and distribute content, and translate those insights into prioritized product requirements Measurement & Impact: Define and track the metrics that prove customer value, reduction in MLR review cycles, time to approval, claims auto-link rates, and feature adoption, and use them to guide the next set of investments Feature Definition & Delivery: Write clear specifications and partner with Engineering, UX, and QA through design, build, and release to ship capabilities that meet the scalability and quality standards of the Veeva Vault platform Compliance & Automation: Deliver capabilities that reduce manual effort across the content lifecycle, automated claims linking, reference substantiation, workflow configuration, content reuse, and AI-assisted content checks, while preserving the auditability regulated customers require Cross-Product & Go-to-Market A

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Product Owner (Link Key Accounts)

Product Owner (Link Key Accounts)

VeevaSpain - Barcelona (Fully Remote)2 days ago
Full TimeFully RemoteMid
claimscustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Help shape an emerging Veeva product and lead the engineering team's product priorities from idea through launch. Link Key Accounts helps life sciences teams understand healthcare organizations and identify the people who influence access to treatment. As Product Owner, you'll work closely with the Product Lead, engineering, design, and data teams to turn customer needs into capabilities that make a difference. This is a hands-on role with meaningful ownership: you'll influence what we build, guide how we deliver it, and work directly with customers to understand its impact. You'll tackle challenges spanning AI-powered insights, healthcare data, and intuitive workflows—with room to grow as the product expands. Lead product delivery for the engineering team, setting clear priorities and taking features from discovery through launch and iteration Translate customer needs into clear requirements, user stories, and acceptance criteria, making thoughtful trade offs across value, usability, and technical complexity Partner with engineering, design, and data teams to build intuitive features from complex healthcare information, including medical claims data Help develop AI-powered capabilities, collaborating on prompts, evaluation, and the quality of customer-facing outputs Use product analytics and customer feedback to measure success, improve adoption, and guide what we build next Engage directly with customers to understand their workflows, validate ideas, and refine newly released features 3+ years of experience as a Product Owner or Product Manager delivering software products Experience owning a backlog, prioritizing work, and partnering closely with engineers to ship features Strong product judgment and the ability to turn ambiguous problems into clear, actionable requirements Technical fluency: you're comfortable discussing APIs, data flows, and implementation tradeoffs with engineering Clear communication and a collaborative approach to working across teams Curiosity about customer problems and a willingness to learn a complex industry A technical degree or equivalent hands-on techn

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Product Owner (Link Key Accounts)

Product Owner (Link Key Accounts)

VeevaGermany - Berlin (Fully Remote)2 days ago
Full TimeFully RemoteMid
claimscustomer success

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities. The Role Help shape an emerging Veeva product and lead the engineering team's product priorities from idea through launch. Link Key Accounts helps life sciences teams understand healthcare organizations and identify the people who influence access to treatment. As Product Owner, you'll work closely with the Product Lead, engineering, design, and data teams to turn customer needs into capabilities that make a difference. This is a hands-on role with meaningful ownership: you'll influence what we build, guide how we deliver it, and work directly with customers to understand its impact. You'll tackle challenges spanning AI-powered insights, healthcare data, and intuitive workflows—with room to grow as the product expands. Lead product delivery for the engineering team, setting clear priorities and taking features from discovery through launch and iteration Translate customer needs into clear requirements, user stories, and acceptance criteria, making thoughtful trade offs across value, usability, and technical complexity Partner with engineering, design, and data teams to build intuitive features from complex healthcare information, including medical claims data Help develop AI-powered capabilities, collaborating on prompts, evaluation, and the quality of customer-facing outputs Use product analytics and customer feedback to measure success, improve adoption, and guide what we build next Engage directly with customers to understand their workflows, validate ideas, and refine newly released features 3+ years of experience as a Product Owner or Product Manager delivering software products Experience owning a backlog, prioritizing work, and partnering closely with engineers to ship features Strong product judgment and the ability to turn ambiguous problems into clear, actionable requirements Technical fluency: you're comfortable discussing APIs, data flows, and implementation tradeoffs with engineering Clear communication and a collaborative approach to working across teams Curiosity about customer problems and a willingness to learn a complex industry A technical degree or equivalent hands-on techn

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Associate Consultant - Entry-Level Technology Consulting
InternshipOn-siteJunior
onboarding

Veeva's Consultant Development Program (CDP) is an accelerated pathway that transforms early-career professionals into high-impact consultants who deliver cloud and AI solutions, helping global Life Sciences companies bring life-changing therapies to patients. We are hiring across Europe! At Veeva, you will work at one of our hubs to foster community and collaborative learning. Hubs include: Spain: Barcelona Germany: Frankfurt and Berlin United Kingdom: London Hungary: Budapest Poland: Warsaw, Wroclow, and Krakow To be eligible for the role you must be willing and able to relocate and work long-term at one of our hub locations. The Role You'll work hands-on with innovative technology, collaborating directly with internal teams and external customers, implementing our products to solve complex business challenges. In this role, you'll learn our industry-leading cloud platforms and work with cutting-edge AI solutions to transform how life sciences companies operate. Empowered from day one by a team-first culture, you will accelerate your career growth as a technical consultant who thrives in an environment where we work hard for our customers and each other. Start Dates: April 2027 and September 2027 As part of the Consultant Development Program, you will: Ramp up quickly. Your journey begins with an intensive, team-based onboarding program that combines hands-on learning, transparent feedback, and active collaboration to develop the consulting skills and industry knowledge to make an impact right away. Learn by doing. You won't be watching from the sidelines. You will take on real responsibility and work directly with customers to solve problems within your first three months. Thrive together. Grow alongside a supportive team of seasoned leaders and peers who actively champion your development through open communication and actionable feedback. Build your future. Advance from Associate to Consultant in less than 2 years. More importantly, you'll develop the foundation for a successful, long-term career where you can continually expand your technical expertise, lead complex projects, and evolve with our global and diverse team. As part of our Professional Services team, you are a strategic partner guiding customers through implementation. We will teach you how our software works, and you will use that knowledge to design, configure, and deliver solutions that drive real business value. Your day-to-day will involve: Designing & tailoring the software: You will lead the configuration of our platform to fit each customer's unique business model—setting up workflows, structuring data, and aligning system capabilities to requirements. Conducting discovery workshops: You will lead interactive discovery workshops with customer stakeholders to gather business requirements, map out existing workflows, and translate their vision into actionable technical specifications for deployment. Managing project scope & execution: You will take ownership of core implem

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Associate Manager, Offline Marketing
NEW

Associate Manager, Offline Marketing

RoNew York, NY or Remote (Fully Remote)2 days ago
Full TimeFully RemoteJunior
pharmacypartnerships

Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts. Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide. We are seeking a curious, analytical and results-driven marketing professional to join our Offline Marketing team and help drive new patient growth across Audio, YouTube and endorser partnerships. Reporting to the Senior Manager, Offline Marketing, you will own the day-to-day management and optimization of a growing portfolio of Audio and YouTube campaigns across Ro's conditions while helping build the next generation of our endorser partnership program. You'll work across podcast, streaming audio, YouTube and talent partnerships to identify new opportunities, evaluate and structure deals, optimize existing campaigns, and develop a proactive pipeline of endorsers who can help Ro reach and acquire new patients. The ideal candidate combines strong media and performance-marketing instincts with an enthusiasm for creators, talent and partnerships. You are comfortable using data to make decisions, managing a large portfolio of campaigns and external partners, and moving between day-to-day execution and longer-term opportunities to improve and grow a program. This role is highly cross-functional and requires a collaborative approach to working across multiple agency partners, Creative, Legal, Product Marketing, Engineering and Medical teams. Own and optimize Ro's Audio and YouTube campaigns across conditions, managing media plans, budgets and ongoing performance against condition-specific acquisition targets. Help build and grow Ro's endorser ecosystem by proactively identifying high-potential talent and partnership opportunities across podcasts, YouTube and the broader creator landscape. Evaluate and structure new partnership opportunities, assessing media economics, audience fit, historical performance, usage rights, creative potential and expected value to determine where Ro should invest. Develop a proactive partnership pipeline and testing roadmap, identifying new talent, audiences and partnership models that can expand the program beyond its existing portfolio. Manage relationships with Audio and YouTube agencies and external partners, serving as a key day-to-da

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Director of Marketing
NEW

Director of Marketing

ParsleyhealthRemote (Fully Remote)yesterday
ContractFully RemoteDirector$160,000 - $160,000 / Year
dentalinsuranceseocrmsalestalent acquisition+1

Director of Marketing Parsley Health · Marketing · Remote US, with a preference for Eastern or Central time zones and NYC metro · Full-time About Parsley Health Parsley Health is rebuilding primary care around root-cause, whole-person medicine. Our members get board-certified clinicians, health coaches, advanced testing, and a care platform that connects the dots across all of it. We are a mostly virtual medical practice with care available across the country, and we recently expanded in-network access nationwide. As we grow, we are continuing to improve how we connect growth, care delivery, member experience, and financial performance so we can make better decisions and scale sustainably. About the role The Director of Marketing owns Parsley's full growth engine with the goal of acquiring more members efficiently. This is a high-visibility role in the driver's seat of Parsley's growth. Reporting to the SVP of Marketing, you'll run the channels that drive acquisition today and make sure brand investment shows up in conversion, CAC, and LTV. We're looking for a growth marketer with proven results, and with a strong track record of leveraging brand, trust, and storytelling lower acquisition cost and lift conversion, and who manages them accordingly. What you'll own You'll lead a team of in-house specialists, agencies, and contractors to deliver on: Growth channels: Own paid media (our primary channel), SEO, lifecycle, and affiliate. Set strategy, budget allocation, and testing priorities, and manage our paid media agency to CAC and payback targets. Membership join flow and CRO: Partner with the Growth Product Manager on join-flow and site conversion, and align on a shared testing roadmap. Brand, content, and PR: Partner with the Brand Manager on brand strategy and content, and with our PR agency on earned media, so all of it builds demand and trust that show up in conversion and CAC. Measurement and planning: Own the marketing plan, budget, and forecast by channel. Define how the brand contributes to growth, report weekly on funnel performance, and make clear reallocation calls. What we're looking for 8+ years in growth marketing, with 3+ years leading a multi-channel team at a DTC, subscription, or consumer health company. Hands-on ownership of paid media budgets and agency management against CAC and payback targets. Direct experience scaling affiliate, SEO, and/or lifecycle/CRM. A track record of using brand, content, or PR to move growth metrics Strong data fluency, including using AI tools to self-serve and scale both campaigns and analytics. Comfortable being both strategist and operator on a lean team Healthcare, telehealth, or wellness experience preferred Experience marketing insurance-covered services preferred Experience partnering with a sales team on lead-to-purchase conversion Compensation & Benefits Parsley Health is committed to providing an equitable, fair, and transparent compensation program for all employees. The starting salary for this role is between $160,000 and $190,000 , depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. Individual compensation decisions are based on a number of factors, including experience level, skillset, scope, and internal equity relative to peers at the company. Benefits include Equity stake for all employees based on role level 401(k) + employer matching program Hybrid opportunity with remote work and time on site at our NYC HQ Complimentary Parsley Health Complete Care membership Subsidized medical, dental, and vision insurance plan options Generous flexible time off plan Annual professional development stipend Annual wellness stipend Equal Opportunity Statement At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we can serve our members. Important note In light of the recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an @parsleyhealth.com email address to guide you through our interview process. Please note: We will never communicate with you via Microsoft Teams We will never ask for your bank account information at any point during the recruitment process We will never send you a check, electronic or physical, to purchase home office equipment We look forward to connecting.

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Manager, Actuarial
NEW

Manager, Actuarial

OscarRemote (New York) (Fully Remote)23 hours ago
InternshipFully RemoteMid$135,792 - $178,227 / Year
dentalinsuranceactuarialcompliancecompliancerecruiting

Hi, we're Oscar. We're hiring a Manager, Actuarial to join our Actuarial team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Actuarial leads a team of analysts and is responsible for pricing of several ACA markets. You will be a critical partner to Market P&L, Insurance Product, and other analytic support responsibilities for consultation of regional specific pricing, network and product strategy. You will own the end-to-end regulatory submission, will understand risks underlying their markets, and are responsible to ensure pricing is actuarially sound. You will report into the Associate Director, Actuarial. Work Location: This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories. Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $135,792 - $178,227 per year. The base pay for this role in all other locations is: $122,213 - $160,404 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Maintain pricing models and methodologies, perform various trend analyses and experience monitoring. Oversee the end-to-end rate development within a specific region for Oscar's ACA markets. Influence and collaborate with partners to guide strategic business decisions with respect to rates. Monitor and understand emerging A:E and market dynamics in your region and apply those learnings to guide the prospective pricing strategy. Provide an actuarial viewpoint across cross-functional teams to ensure sustainable growth for Oscar's ACA-compliant Individual Markets. Mentor, coach, and provide pricing analysts with regular feedback. Promote and shape Oscar actuarial best practices with respect to automation and documentation. Maintain strong relationships, rapport, and lines of communication with both internal and external stakeholders. Compliance with all applicable laws and regulations Other duties as assigned Requirements: College degree in a STEM field. Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one. 5+ years of quantitative analysis experience. Bonus points: Excellent communication, collaboration, and relationship-building skills. Strong understanding of health insurance concepts and nuances. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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Customer Service Representative - Healthcare
NEW

Customer Service Representative - Healthcare

OscarRemote (Florida) (Fully Remote)yesterday
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Florida. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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Customer Service Representative - Healthcare
NEW

Customer Service Representative - Healthcare

OscarRemote (Florida) (Fully Remote)yesterday
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Texas. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

View Job
Customer Service Representative - Healthcare
NEW

Customer Service Representative - Healthcare

OscarRemote (Florida) (Fully Remote)yesterday
Full TimeFully RemoteMid$39,520 - $43,680 / Year
dentalinsurancecompliancecompliancerecruitingprocess improvement

Hi, we're Oscar. We're hiring a Customer Service Representative to join our Member and Provider Services team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back office tasks following standard operating procedures. You will report into the Concierge Operations Manager. Work Location: This is a remote position, open to candidates who reside in Arizona. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote Pay Transparency: The set pay rate for this role is $19.00 - $21.00 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year. Responsibilities: Develop a comprehensive understanding of the current processes, procedures, and tools associated with the Oscar business model. Work with members, brokers, providers, and Oscar vendors through multiple channels according to assignment needs Manage an assigned caseload, maintaining service delivery, productivity, and quality expectations Form working relationships with all partners. Support the leadership team by identifying issues through established escalation pathways Monitor and track the health of all assigned work-in-progress issues. Escalate and resolve issues to ensure appropriate turnaround times Participate in process improvement projects Comply with all operational, regulatory, and compliance standards relating to member Personal Health Information (PHI) Compliance with all applicable laws and regulations Other duties as assigned Requirements: 1+ years of experience in a high-volume or customer-focused setting. 6+ Months of healthcare experience High school diploma or GED Bonus points: Strong quantitative or analytical skills focused on identifying or solving problems Must be bilingual in Spanish and English with full professional proficiency in reading, writing, and speaking. Experience manipulating and entering accurate data Advanced Google Suite or Microsoft Office capabilities This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .

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