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Community Crisis Investigator
NEW

Community Crisis Investigator

AirbnbCanada, United States (Hybrid)yesterday
Full TimeHybridMid$106,000 - $106,000 / Year
swiftcase managementcustomer supportrecruitingresearch

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: When a significant severe safety incident impacts, or threatens to impact, our community or company, the Community Crisis Management (CCM) team works to coordinate a swift and effective response across the company to mitigate any continued damage. The team is responsible and accountable for immediate decisions, managing the cross-functional response to severe safety crises on the platform, keeping Airbnb leadership properly informed and involved, and for alerting relevant team leaders to any root causes or vulnerabilities that may have been uncovered throughout the response. The Difference You Will Make: As a Community Crisis Investigator, you carry your own caseload and run the day-to-day response, with a defined check-in point for the calls that set precedent or carry external exposure. You assess incidents and bring what you learn back to the team.  A Typical Day: Crisis Case Work Assess incoming incidents and recommend whether a case meets the threshold for crisis implementation, drafting summaries concise and comprehensive enough that the decision-maker can act on them without sending them back. Outline and drive the case management actions needed for stakeholders to respond effectively, keeping the response moving inside the incident's timeline. Research case precedent and consult stakeholders when a case does not fit an established pattern, and bring your recommended option with its reasoning rather than an open question. Prepare concise overviews and next steps for urgent, monitoring, or implemented cases, and note team updates or housekeeping items during regional check-ins. Communication and Stakeholder Management Draft crisis case communication for senior stakeholders, and supply the case detail and assessment that executive notifications are built from. Keep stakeholders and GCM (Global Crisis Management) leadership current on case status proactively, before they ask. Hold day-to-day communication with your assigned cross-functional partners: maintain regular contact, come prepared to the agenda, and bring what you learn back to the global GCM team. Systemic Improvement Flag where policy, product, or process failed the community member, with enough specificity that the owning team can act. The goal is closing the gap that allowed the incident, not only resolving the incident. Keep the case management tool accurate for your own cases and raise data or backlog problems you notice, so the team's view of the global caseload stays trustworthy. Team Contribution Review peers' assessments as a second pair of eyes before submission, checking for errors, missing stakeholders, and recommendations worth adding. Share what you learn from your cases and stakeholder relationships with the team. Contribute to team culture and to a working environment where people can do this work sustainably. Operational Rigor Maintain case documentation and trackers to a standard that supports accurate analytics and clean handoffs within and across regions. Complete work within the dedicated SLAs, and raise it early when a case is at risk of slipping rather than after it has. Your Expertise: 6+ years of experience in customer support or front-line work handling escalated, sensitive cases, including crisis or survivor-facing work such as a crisis line, victim advocacy, emergency response, or trust and safety. Proven track record of working collaboratively with multi-functional leads in a matrixed organization. Experience working cross-functionally in a fast-paced environment. Strong organizational skills and attention to detail. Strong communication and interpersonal skills. Ability to stay focused with a calm demeanor in stressful situations. Ability to work a flexible schedule, including nights and weekends as needed. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process.  We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity : Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.  How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.   Pay Range $106,000 — $125,000 USD   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Technical Program Manager, Extensibility Platform
InternshipOn-siteMid
typescriptplatform engineeringpartnerships

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About our organization The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives: Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration). Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations. These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch. What you'll do We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership. In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.  Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries. Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices. Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own. Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers. Qualifications Minimum requirements 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs. Strong product sense and ability to understand enterprise customer needs Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment. Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities Proven track record of successful program delivery in complex technical environments Bachelor's degree or equivalent practical experience Preferred Qualifications Background in product management or product operations Experience with developer platforms, API products, or payment systems

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Staff Software Engineer, Alloy Integrations
NEW

Staff Software Engineer, Alloy Integrations

StripeUnited States (Fully Remote)yesterday
ContractFully RemotePrincipal
awsazuregoogle cloudlambdagraphqlarchitecture+7

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team In this role, you'd be joining the Alloy Integrations team. We own how Metronome's customers collect payments and recognize revenue. We build and run the integrations that connect Metronome's usage-based billing platform to the systems businesses depend on to get paid: Stripe invoicing and payments, cloud marketplaces (AWS, Azure, and Google Cloud), ERP systems like NetSuite and QuickBooks, and CRM systems like Salesforce. We also bring Stripe products such as Checkout into Metronome, so customers can move from contract to cash in one place. Our team helps Stripe increase the GDP of the internet by making sure every invoice reaches the right system and every payment is collected and accounted for correctly, at scale. We focus on two areas: Invoicing: collection, dunning, and invoice delivery Quote-to-cash automation: connecting the full journey from a signed deal to recognized revenue What you'll do You'll build and operate distributed systems that move billing data between Metronome and the platforms our customers use to run their finances. The work combines product engineering and reliability. You'll ship features that customers ask for directly, and you'll strengthen the event-driven pipelines that handle large invoicing spikes every month-end. You'll work closely with our product manager, with partner engineering teams that own contracts, usage rating, and invoice finalization, with solutions architects who build ERP integrations with customers, and with technical support engineers who work with customers every day. In your first few months, you'll ship a customer-facing improvement to one of our integrations, join the on-call rotation, and take ownership of one of our core systems. Responsibilities Design, build, and maintain integrations between Metronome and external billing, payments, marketplace, ERP, and CRM platforms Build reliable, event-driven systems for invoice delivery, payment workflows, and status sync, with safe retries, rollbacks, and reconciliation Ship features that help customers control how they invoice, collect, and account for revenue, from design through launch Improve observability and automated repair across our systems so problems are caught and fixed before customers notice them Participate in an on-call rotation and lead incident response, root-cause analysis, and follow-up work for the systems the team owns Plan and carry out migrations and changes to existing integrations without disrupting customer billing Partner with product, support, solutions architecture, and other engineering teams to scope work and represent customer needs Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements This is a Staff level role, so we typically target 10+ years of professional experience building and operating backend systems in production Experience designing and integrating with third-party APIs, including handling failures, retries, and data consistency across systems Experience with distributed or event-driven systems, such as message queues, streams, or workflow engines Experience owning services in production, including monitoring, on-call, and incident response Ability to communicate technical tradeoffs clearly to engineers and to people outside engineering Preferred qualifications Experience with billing, invoicing, payments, tax, or other financial systems where correctness matters Experience with AWS serverless and data services such as Lambda, Kinesis, SQS, or Step Functions Familiarity with ERP or CRM platforms such as NetSuite, QuickBooks, or Salesforce, or with cloud marketplace billing Experience with GraphQL APIs and relational databases such as Postgres Experience leading cross-team projects or large migrations

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Sales Manager, Stripe Crypto Existing Business
InternshipOn-siteMid
compliancecompliancesalesaccount managementpartnerships

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Account Management (aka Grower AE) team at Stripe Crypto focuses on the growth, retention, and expansion of key customers across Bridge, Stripe, and Privy. Our Scaled Account Management team drives measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and close cross-functional collaboration. What you'll do As the Sales Manager for Stripe Crypto's existing business, you'll lead a team of Account Executives focused on growing our relationships with scaled and mid-market customers. You'll coach the team on understanding customers' needs, expanding product adoption, and building lasting partnerships. You'll own the team's growth and retention performance and partner with Stripe Crypto leadership to shape our long-term existing business sales strategy. You'll also work directly with strategic, high-growth accounts and bring customer feedback into decisions about our products and customer experience. Responsibilities Lead, coach, and grow a team of Account Executives focused on driving revenue growth from Stripe Crypto's existing customers in the scaled and mid-market segment Own performance against growth and retention targets, including payment volume expansion, cross-selling, product adoption, and renewals Partner with Stripe Crypto leadership to build and refine the long-term strategy for our existing business sales approach Support Account Executives in developing consultative, solution-oriented approaches that expand customers' adoption of Stripe's products and services Foster an inclusive, high-performing team culture that emphasizes learning, ownership, and measurable impact Collaborate with Product, Marketing, Compliance, and other teams to improve customer experience and retention, and advocate for customer needs and feedback to inform Stripe's product roadmap and strategy Engage directly with strategic, high-growth accounts, including executive-level stakeholders, to build lasting partnerships and drive long-term value Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 6+ years of relevant sales experience 2+ years of experience leading a team of quota-carrying sales professionals Proven track record of driving revenue growth through expansion and retention within an existing customer base Demonstrated ability to hire, develop, and manage high-performing sales teams Strong executive presence and ability to build and maintain relationships with senior customer stakeholders Comfort working with technical products and the ability to translate complex concepts into business outcomes Product Sales AE's must be in their current role for a minimum of 24 months at the time of application. This role requires working from the SSF OR NYC office in line with the RTO policy Preferred qualifications Experience working in a growth-stage web3 or payments company Track record of managing complex sales cycles and driving multi-product adoption Experience managing teams in a fast moving environment Familiarity with payments, fintech or digital assets industry and related customer needs

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Product Manager, Global Self-Serve Product
InternshipOn-siteMid
salesonboarding

Product Manager, Global Self-Serve Product About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Self-Serve Product team's goal is to make Stripe the #1 self-serve financial infrastructure provider for users outside the U.S. We drive product-led growth for the millions of users who adopt Stripe without a sales relationship, and we own self-serve activation goals across our ex-US business. We're a cross-functional team of Engineers, Data Scientists, Growth Marketing Managers, Designers, and Product Managers, organized around three focus areas: Growing our self-serve domestic business across a portfolio of our core, mature markets Growing cross-border self-serve business across the next wave of emerging markets and launching bespoke registration, onboarding and upsell pathways for new markets Raising the bar on the quality of the localized experience of our international users by building and improving our localization platform at scale About the role Most of Stripe's future users outside the US will never speak to a salesperson—they'll discover, sign up, and scale on Stripe entirely on their own. Getting that self-serve journey right, in every market and language, is one of the biggest growth opportunities ahead of us.   We're looking for a Product Manager to own self-serve activation and growth across our ex-US business. You'll set the strategy for how we win self-serve users in international markets and then make it real—turning funnel data and customer insight into a sequenced roadmap, and shipping the experiments and features that move the metrics.   The right person for this role thinks like a growth PM and a founder: you're fluent in funnels and experimentation, you have genuine taste for 0-to-1 product, and you move fast under ambiguity. You bring deep user empathy to localizing Stripe with contextual relevance, and you think in systems and platforms—turning experimental features into scaled growth levers  What you'll do Own the self-serve growth roadmap: identify the highest-leverage opportunities to grow activation across our ex-US markets, and build the case for investment Build a deep understanding of our customers—from bootstrapped solopreneurs to well-funded founders—synthesizing funnel metrics, experiment results, and time in the product into sharp hypotheses about what will drive growth Partner with engineering to ship—you'll drive specs, prioritization, and execution with a high degree of hands-on involvement, and run experiments to build conviction in your roadmap Scale what works: take wins proven in small samples and roll them out through our localization and recommendation platforms, so the right experience reaches each market and use case Collaborate with Stripe's global product teams to ensure regional needs are reflected in platform decisions, and advocate for regional investment at the right moments Who you are You have 7+ years of product management experience, with meaningful time spent shipping 0-to-1 products You reason from first principles—breaking ambiguous growth problems down to fundamentals, forming a sharp point of view, and moving fast under uncertainty with the ownership of a founder You're data-savvy: fluent in funnels, metrics, and experimentation, you let the numbers sharpen your instincts, and you know when a test earns conviction and when it only adds noise You have strong product taste and are technically comfortable—you sweat the details of a localized experience (message clarity, contextual guidance) and can engage credibly with engineers on API design and system tradeoffs You're an exceptional communicator—verbal and written—who can influence without authority across a matrixed organization You're based in Singapore or have a strong reason to be Why Stripe Stripe is still early in its presence outside the US, which means the person in this role will have genuine influence over how we show up in some of the world's most important emerging markets. You'll have the scope of a startup with the resources of a company that processes hundreds of billions of dollars a year.

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Senior Account Executive
Paddle
NEW

Senior Account Executive

PaddleUSA (Fully Remote)yesterday
Full TimeFully RemoteDirector
gocasalesbusiness developmentaccount executive

What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 10,000 software sellers in 245 territories globally. The Role: We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the Americas. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before! As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS, AI, and app businesses worldwide. This is a remote role based in San Francisco, CA. What you'll do: Build pipeline from leads armed by your Business Development Representative and Marketing counterparts, as well as your own self-sourced opportunities' You will be responsible for creating a portion of your own self generated pipeline opportunities Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo's through to closing deals Master Paddle's product, know the features inside and out, understand the industry and be able to articulate Paddle's value to CTO's, Heads of Product and CEO's alike. Work with management and across departments (Marketing, Product, Success, etc.) to determine the most effective approach for each sales opportunity. Identify flaws in both Paddle's and our competitors' product during the sales process, helping to inform our sales techniques and product roadmap. Learn and refine new sales skills with regular Account Executive sales training sessions and continuously learn and develop yourself as a thought leader in the industry. Mentor new Account Executives as they ramp and learn the process We'd love to hear from you: Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals Have experience with consultative, value-based selling and a proven track record of exceeding your quota Have experience selling highly technical products/services Are great at liaising with prospective clients in person, over the phone and email. Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company It'd be great if… You have experience in the payments space or selling B2B SaaS. Prior experience at a growth stage Internet/software company. Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders). You're familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly. Able to operate in an unstructured, self-starting environment. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We're a diverse, growing group of Paddlers who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle Together - "None of us, is as smart as all of us" Paddle Simply - "Simple can be harder than complex: you have to get your thinking clean to make it simple" Paddle for others - "We can realise our wildest dreams, so long as we help enough other people to realise theirs" We offer a full suite of benefits, including attractive salaries, stock options, unlimited holidays, enhanced parental leave, retirement plans, private healthcare and well-being initiatives. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training. Connecting at Paddle We're a 'digital-first' company , which means our Paddlers always have the freedom to choose where, when and how they work within our hub locations. We recognize that where our Paddlers do their best work is unique to them and we provide trust and autonomy for everyone to work in a way which fits them best. We also value the power of connection and have invested in global hubs which help local communities flourish and bring us together for focused collaboration. Our Paddle hubs: In Europe: UK (London headquarters), Portugal (Lisbon hub), Netherlands and Ireland (Dublin hub) In North America: Austin, TX (USA) and Toronto (Canada) Our hub philosophy creates an engaging experience for all Paddlers, wherever, whenever and however we choose to work. To support this, we focus hiring within our hubs and will always openly share the available locations for each open position on our job description.

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Corporate Accounting Analyst (Bangalore)
NEW

Corporate Accounting Analyst (Bangalore)

StripeIndia (Fully Remote)yesterday
ContractFully RemoteMid
sqloracleagilecaaccountingtax+3

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. To further this important mission, we're building our Accounting team in Bangalore Finance and are looking for someone to help us scale for the future in a fast-paced environment. Role Summary We are seeking a highly detail-oriented and tech-forward Corporate Accounting Analyst to join our fast-paced corporate accounting team. In this role, you will play a critical part in managing General Ledger (GL) activities, ensuring accurate close processes, and driving accounting precision across specialized technical areas, including debt, prepaids, intercompany transactions, and lease accounting . The ideal candidate holds a Chartered Accountant (CA) qualification, possesses 4–6 years of progressive accounting experience , and brings a modern, tech-enabled mindset—specifically the ability to leverage AI tools, automation, and advanced analytics to streamline workflows and solve complex accounting problems in a rapidly evolving environment. Key Responsibilities Own end-to-end accounting schedules, journal entries, and balance sheet reconciliations for corporate accounting areas . Manage month-end, quarter-end, and year-end closing activities within prescribed timelines. Conduct variance analyses on P&L and Balance Sheet line items, investigating unexpected fluctuations and providing actionable commentary to management. Support internal and external audit requests by preparing audit schedules, supporting documentation, and clear accounting workpapers. Collaborate with cross-functional teams (F&S, FinOps, Tax, Operations) to ensure accurate accounting treatment for complex transactions.   Leverage ERP automation, analytical capabilities and AI-driven tools (e.g., prompt engineering, automated reconciliation workflows, intelligent data extraction) to enhance accuracy and timeliness. Identify bottlenecks in the financial close cycle and implement automated solutions or streamlined workflows. Utilize advanced data tools to process large volumes of financial data accurately under tight deadliness. Required Qualifications & Experience Education & Certification: Chartered Accountant (CA) or equivalent professional accounting designation is mandatory . Experience: 4 to 6 years of post-qualification core corporate accounting experience, with strong hands-on expertise in General Ledger operations. AI & Tech Proficiency: Demonstrated ability to adopt and operate AI tools (e.g., generative AI for documentation/analysis, workflow automation software, advanced ERP modules) to optimize accounting tasks. Key Competencies & Soft Skills Fast-Paced Adaptability: Ability to prioritize effectively, meet tight monthly/quarterly closing deadlines, and thrive in an agile, dynamic environment. Analytical & Detail-Oriented: Exceptional problem-solving skills with a high degree of precision in numerical and technical accounting work. Communication: Clear verbal and written communication skills to effectively collaborate with remote teams, management, and external auditors. Self-Starter: Strong ownership mindset, able to work independently as a contractor with minimal supervision. Nice to Have Knowledge of (or experience in) the technology or payments industry Big4 working experience Oracle suite Hubble and SQL

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Account Executive, Product Sales - Payouts
InternshipOn-siteMid
gosalesbusiness developmentpartnershipsaccount executivelean

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world's largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe's portfolio. The Payouts Product Sales team is tasked with engaging the largest, most complex users and platforms in the industry, helping them build world-class programmable global money movement businesses, and providing solutions that address their cash flow and capital challenges. The team is lean, highly visible, and highly cross-functional! What you'll do As an Account Executive, Product (Payouts) at Stripe, you will use your sales and product expertise to help drive growth of Stripe's payouts products and solutions. You will collaborate with product, treasury, engineering, and marketing teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in-depth product discussions with existing and prospective users globally and building and executing against our go-to-market strategy. Responsibilities Lead complex new and renewal deals related to Stripe's payouts product suite and tailored solutions Deeply understand the sales process and competitors' offerings in payouts, with a strong emphasis on overcoming competition to win all deals Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap Engage with product, marketing, and account teams to help amplify our growth trajectory globally Who you are You are an adept sales, partnerships, or business development professional, capable of engaging in business-level and technical conversations at multiple levels of the organization, including with chief executive officers, chief financial officers, chief product officers, and treasury teams. You are used to building value in competitive situations and enjoy working on products that require deep product understanding combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter and an excellent communicator who is highly analytical and has a track record of improving the processes and organizations around you. We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. Minimum requirements 5+ years of sales or business development experience at a technology company and a track record of top performance, working specifically on enterprise or strategic accounts 5+ years of experience selling payments to large enterprise merchants A proven ability to build strong, collaborative working relationships with business partners internally and externally The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment A proven ability to be a self-starter capable of driving business results without significant supervision An enthusiastic "roll up your sleeves" mentality Excellent verbal and written communication skills Strong presentation skills, particularly for in-person meetings with multiple stakeholders Proven ability to lead complex negotiations involving bespoke commercial agreements Ability to understand complex technical requirements and craft solutions across multiple stakeholders Preferred qualifications Mandarin speaking skills to support sales conversations with Mandarin-speaking customers in the Greater China region

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Account Executive - Bridge
NEW

Account Executive - Bridge

StripeUnited Statesyesterday
InternshipOn-siteExecutive
gosqlexcelcrmsalesaccount management+1

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Team The Account Management team at Bridge is dedicated to the growth, retention, and expansion of key customers. Our Scaled Account Management team focuses on driving measurable expansion across a broad portfolio of mid-market and high-growth customers through data-driven strategies, efficient processes, and strong cross-functional partnership. What You'll Do As a Scaled Account Manager at Bridge you will own a book of existing accounts and be responsible for expanding revenue, identifying product gaps and driving product adoption, preventing churn and ensuring renewals at scale. You will combine consultative selling with volume playbooks, prioritization based on quantitative signals, and hands-on execution to identify and close upsell opportunities across your territory. As Bridge continues to develop within Stripe's Money Management organization, you will also drive your customers' adoption of additional features available through Stripe. Responsibilities - Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals. - Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio. - Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities. - Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close. - Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions. - Lead commercial negotiations and renewals to expand and retain customer revenue. - Identify churn signals in your book and implement strategies to prevent revenue losses. - Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience. - Translate customer feedback into actionable product and process improvements to better serve scaled customer segments. Who You Are -5–8 years of full sales cycle or account management experience focused on existing business accounts; experience managing a large book of accounts or high-velocity portfolio strongly preferred. - Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes. - Comfortable understanding technical product requirements and articulating solutions across multiple technology products. - Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations. - Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory. - Highly motivated, persistent, and effective in ambiguous, fast-paced environments. - Superior written and verbal communication skills. - Willingness and ability to work in-office in New York or San Francisco at least three days per week. Preferred Qualifications - Previous experience at a high-growth payments, fintech, crypto, or technology company. - Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis. - Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers. Why Bridge Join a team that values clear thinking, quantitative rigor, and customer obsession. At Bridge you'll own meaningful customer outcomes, operate with autonomy, and have the opportunity to shape how we scale revenue across high-potential accounts.  

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Senior Software Engineer (Android)
Full TimeFully RemoteSenior$400,000 - $400,000 / Year
kotlingraphqlmicroservicesjetpack composeagilearchitecture+1

About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world's most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. Tripadvisor Experiences Engineering is the team that builds and supports the world's leading marketplace for travel experiences . We believe that making memories is what travel is all about. And with 400,000+ travel experiences to explore—everything from simple tours to extreme adventures (and everything in between) —making memories that will last a lifetime has never been easier. About the role We're looking for a Senior Software Engineer (Android) to join our fast-growing mobile team. This role is open to candidates based within a commutable distance (generally within 1–2 hours) of one of our office hubs in Oxford or London. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments. At Tripadvisor Experiences, our Engineers are versatile problem-solvers who thrive on a wide range of technical challenges. This is a Android-focused, full-stack role where you'll primarily work on Android systems, with occasional back-end projects. You don't need to be an expert with everything — if you're eager to learn, we'll support you on the job and help you grow your skills. Our tech stack includes Kotlin, Coroutines, Jetpack Compose, Cursor and GraphQL in a modular layout that follows the clean-architecture concept with MVVM. What You'll Do: Code! Our engineers focus on doing what they enjoy most and do best, writing code Touch code at every level – while the focus is app development, you'll also have opportunities to work on backend microservices Collaborate closely with Product and design teams to define feature specifications and develop high quality deliverables for our customers Take responsibility for all aspects of software engineering, from design to implementation, development experience, QA and maintenance Work alongside other engineering groups located around the world. Skills & Experience: Experience of developing an Android app and familiarity with mobile web and back-end technologies would be beneficial At least 5 years' experience of commercial software development, solving different kinds of technical problems Experience with reactive programming in native mobile platforms Willingness and ability to take on new technologies Ability to break down complex problems into simple solutions High quality verbal and written communication skills Sense of ownership and pride in your work. What We Offer Competitive compensation packages , including base salary, annual bonus, and more. "Work your way" with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you'd like in select locations. Flexible schedule . Work-life balance is ingrained in our culture by design. Trust and accountability make it work. Donation matching . Give back? Give more! We match qualifying charitable donations annually. Tuition assistance . Want to level up your career? We love to hear it! Receive annual support for qualified programs. Lifestyle benefit . An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. Travel perks . We believe that travel is employee development, so we provide discounts and more. Employee assistance program . We're here for you with resources and programs to help you through life's challenges. Health benefits . We offer great coverage and competitive premiums. Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else's problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. Discover more in our Tech Blog , for an inside look into some of our exciting and ground-breaking technical projects here at Tripadvisor Group. Tripadvisor Group champions the unique identities, abilities, and experiences of all our people – employees, customers, and partners. This stems from our belief in the transformative power of travel, dining, and experiences to connect us and open doors to worlds very different from our own. Our ED&I strategy shapes how we approach our people, culture, business, and reputation. Tripadvisor Group strives to embed inclusion and belonging across all our brands. We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com . If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com . We have all the answers! #Tripadvisor

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Emerging Enterprise Account Executive
NEW

Emerging Enterprise Account Executive

AsanaSan Francisco (Hybrid)yesterday
Full TimeHybridExecutive$213,000 - $242,000 / Year
mental healthcoachingsalesenterprise salesaccount managementpartnerships+3

We're looking for a driven and strategic Emerging Enterprise Account Executive to join our Emerging Enterprise sales team . In this role, you'll deepen connections with key decision-makers, understand their evolving needs, and craft tailored, value-driven strategies to fuel customer success and unlock new growth opportunities . As a trusted partner to clients and a critical contributor to our business, you will sharpen your sales expertise while making a meaningful impact across the organization . This role is based in our San Francisco office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you'll achieve Drive revenue growth by expanding existing customer accounts through up-selling, cross-selling, and executing strong commercial strategies. Own the full sales cycle from prospecting and qualification to negotiation and closing for complex deals with multiple stakeholders. Leverage negotiation skills and data-driven insights to secure win-win strategic partnerships. Define territory and account strategies that enable sales velocity in partnership with Sales Engineers, Sales Development Reps, Customer Success Managers, Professional Services, and Executive Sponsors. Establish trust with C-level executives, IT decision-makers, and key stakeholders to align solutions with their strategic goals and expand usage across new teams. Develop a deep understanding of customer goals to uncover new use cases and drive incremental revenue. Collaborate cross-functionally with marketing, product, and customer success teams to deliver a seamless customer experience and ensure successful adoption. Focus on value delivery to ensure customers realize measurable ROI, setting the stage for long-term partnerships. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . Minimum 3 years of experience in an Enterprise sales role and 5+ years in a B2B closing sales role (SaaS experience preferred). Proven track record of consistent quota attainment and delivering growth within existing Emerging Enterprise or Enterprise accounts. Demonstrated experience in consultative selling, strategic account management, and navigating complex sales cycles. Strong ability to build trust and foster relationships with stakeholders across all levels, including C-suite executives. Entrepreneurial mindset with a drive for continuous improvement, learning, and customer success. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission . If you're interested in this role and don't meet every listed requirement, we still encourage you to apply . What we'll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We believe that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit . For this role, the On-Target Earnings (OTE) range will vary based on your location. Locations in the US are categorized into one of three geographic pay zones, and the ranges for the zones are as follows: Zone A: Total OTE $213,000 - $242,000 (includes a base salary range of $106,500 - $121,000 and performance-based sales incentive pay) Zone B: Total OTE $192,000 - $218,000 (includes a base salary range of $96,000 - $109,000 and performance-based sales incentive pay) Zone C: Total OTE $170,000 - $194,000 (includes a base salary range of $85,000 - $97,000 and performance-based sales incentive pay) For more information about which locations fall into each pay zone, please visit https://asana.com/usa-pay-zones . Please also consult your recruiter to confirm the applicable pay zone for your specific location In addition, your compensation package may include additional components such as equity and benefits . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . We strive to provide equitable and competitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana's Talent Network  to stay up to date on job opportunities and life at Asana.

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Senior People Solutions Analyst
NEW

Senior People Solutions Analyst

CollibraPoland (Fully Remote)yesterday
Full TimeFully RemoteSenior
workdayprototypingworkdayprocess improvement

Joining Collibra 's People Solutions team This is a fixed-term contract role running through January 2028, covering a colleague's leave of absence, and you'll be stepping into meaningful ownership from day one You'll report to the Senior Manager, People Solutions, and own day-to-day configuration and support of core Workday HCM modules for our global workforce Values in action: We are One Collibra this role exists because our team steps up for each other, and you'll be trusted with real ownership while a teammate is out This is a fully remote role. You'll work from home, with the flexibility that comes with a remote setup while staying closely connected to the team. Senior People Technology Analysts at Collibra are responsible for Building and maintaining Workato-based automations, and prototyping agentic workflows using tools like Claude, that connect Workday, an applicant tracking system, and other People Technology systems Owning day-to-day configuration and integration upkeep of Workday's core HCM modules: Absence Management, Time Tracking, Advanced Compensation, and Benefits Managing the full lifecycle of security access requests and business process configuration to keep data protected without slowing the business down Developing Workday reports that give stakeholders data they can act on and trust Testing and deploying new Workday functionality and semi-annual releases, flagging issues early You have Hands-on Workday configuration and integrations experience, including administering Absence Management, Time Tracking, Advanced Compensation, or Benefits Experience with an iPaaS/automation tool such as Workato is a plus Experience with an applicant tracking system (Greenhouse or similar) is a plus Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows A bachelor's degree or equivalent related working experience is required You are Comfortable managing Workday security, reporting, and complex business process configuration end to end A clear communicator who can translate technical system changes for stakeholders across the business Excited to build with tools like Claude and Workato, and to look for opportunities to improve processes beyond Workday HCM Comfortable stepping into a fixed-term engagement with a clear scope and timeline Self-directed and comfortable building strong working relationships remotely Measures of success Within your first month, you will get up to speed on our Workday configuration and Workato/automation environment, shadow existing processes, and build working relationships with the People Technology team Within your third month, you will independently handle day-to-day configuration, testing, and support requests across all four modules, and have shipped your first Workato automation or agentic workflow prototype Within your sixth month, you will have taken on full ownership of that module scope with no gaps in support, and delivered at least one automation or process improvement that reaches beyond Workday HCM into another People Operations area Compensation for this role The standard base salary range for this position is 128,000.00 PLN - 160,000.00 PLN per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location. In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more. Benefits at Collibra Collibra recognizes and values that everyone has different needs, interests, and life goals. We built our benefits program with flexibility in mind to support you and your loved ones through a diverse range of circumstances and life events. These flexible offerings sit on a foundation of competitive compensation, health coverage, and time off. Learn more about Collibra's benefits . We create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Learn more about diversity, equity, and inclusion at Collibra. At Collibra, we're proud to be an equal opportunity employer. We realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone. With this, we proudly consider qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sexual orientation, pregnancy, sex, gender identity, gender expression, genetic information, physical or mental disability, HIV status, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status or any other legally protected category. If you have a need that requires accommodation, let us know by completing our Accommodations for Applicants form .

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