MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. The MongoDB Atlas team is a diverse group of contributors working together to help our users manage MongoDB at a global scale. We are responsible for MongoDB Atlas: our database-as-a-service offering and fastest-growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Software Engineer to join the Atlas Identity and Access Management (IAM) team. The IAM team owns authentication and authorization for all of MongoDB Atlas, spanning from the underlying platform to user-facing features and products. IAM is both a platform and a product team, serving internal engineers as well as external customers. We enjoy the challenge of keeping MongoDB Atlas secure while providing a best-in-class user experience for users ranging from startup to enterprise. This role is based in the Toronto office. Role Responsibilities Lead medium-sized, full-stack projects from technical design to delivery Collaborate with colleagues at all stages of the project lifecycle (ideation, requirements gathering, design, execution, and delivery) Own our leadership principles , and exemplify them in your work Continue to learn and be curious in growing your career! Candidate Profile 2+ years of professional experience building full-stack web applications Proficient in a modern compiled programming language (Java, Go, C#, C++, etc.) Willingness to learn JavaScript and/or TypeScript along with modern frontend technologies (React, Redux, etc.); prior experience a plus Excellent communication skills, both written and verbal Is collaborative, empathetic, and intellectually honest Success Measures In 1 month, you'll have shipped code into production In 3 months, you'll have collaborated and delivered on a project with other engineers on the team In 6 months, you'll have led the technical design, execution, and delivery of a project About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req. ID: 3273594444 AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB's base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB's total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB's base salary range for this role in Canada is: $97,000 — $170,000 CAD
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The Application Modernization Platform (AMP) team is dedicated to solving one of the industry's biggest challenges: transforming rigid, legacy applications that suffer from poor scalability and high operating costs into modern, microservices-based architectures on MongoDB. An important aspect of this is Data Migration. MongoDB is building a world-class team in India to build tooling that helps customers migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise their application and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Data Migration team are critical in this journey, helping customers with schema modeling, initial data loads, and continuous data synchronization. We are looking for an experienced Senior Software Engineer with experience in the Java ecosystem, streaming systems, and data-intensive applications to join our team. We are building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React. A successful candidate will be a key contributor to our backend services, collaborating closely with product management and other engineers to design and implement cutting-edge products that solve complex customer challenges. We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. The ideal candidate for this role will have 6+ years of commercial software development experience with at least one JVM language such as Java, preferably using the Spring ecosystem Solid experience in software architecture and development Extensive experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium Extensive experience with relational and document data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc) and at least one document database (e.g. MongoDB) Exposure to client-side technologies such as JavaScript and React is a plus Good understanding of algorithms, data structures and their time and space complexity Participate in code reviews, design discussions, and contribute to the overall technical direction and roadmap of the team Curiosity, a positive attitude, and a drive to continue learning Excellent verbal and written communication skills Position Expectations Contribute high-quality, well-tested code to the modernization and framework team and its surrounding services Collaborate effectively with Product Management, other engineers, and designers to build and deliver on the product roadmap Participate actively in code reviews to enforce best practices and patterns Help troubleshoot and resolve complex technical issues in our distributed systems Give and solicit feedback on technical design documents and pull requests Perform tasks related to process such as CI/CD, quality, testing, etc Success Measures Within the first three months, you will have Familiarize yourself with the MongoDB Modernization Infrastructure & Frameworks stack Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks Started collaborating with your peers and contributed to code reviews and design reviews Within six months, you will have Familiarised yourself with the rest of our the application modernization tool stack Delivered at least one large scale feature that spans the entire tech stack Reviewed and contributed to scope and technical design documents Within 12 months, you will have Become a key contributor to our stack, capable of taking on complex features independently Helped recruit and interview new members of the team Collaborated effectively with other teams at MongoDB on cross-functional projects About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 3273598364
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurgaon for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB's Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you'll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release management, and platform governance Identify opportunities to improve system performance, simplify architecture, reduce technical debt, and strengthen the overall Salesforce operating model Troubleshoot complex technical and production issues and deliver sustainable, long-term fixes Stay current with Salesforce platform capabilities, engineering best practices, and emerging technologies, and apply them thoughtfully to improve delivery quality Leverage AI-powered engineering tools such as GitHub Copilot, Agentforce, Claude Code, Cursor, and similar capabilities to improve productivity, code quality, troubleshooting, and documentation, while using sound judgment around security, privacy, and responsible AI usage Responsibilities Develop, test, document, and deploy high-quality Salesforce solutions aligned with business needs and engineering best practices Support enhancements, break/fix issues, and ongoing maintenance across Salesforce applications and related integrations Investigate technical and integration issues and work closely with development, operations, admin, and business teams to resolve them effectively Communicate clearly with stakeholders and teammates on delivery status, technical challenges, and solution options Manage multiple priorities effectively while ensuring high-quality and timely delivery Research new platform capabilities, prototypes, and engineering approaches that can improve the Salesforce ecosystem Provide mentorship and technical guidance to junior engineers and administrators where needed Build strong working relationships across teams and contribute positively to a culture of ownership, collaboration, and continuous improvement Minimum Requirements Bachelor's or Master's degree in Computer Science, Information Systems, or a related field 8+ years of experience in Salesforce development and enterprise application engineering Strong hands-on experience with Apex, Lightning Web Components (LWC), JavaScript, Flows, SOQL, APIs, and Salesforce platform customization Strong understanding of Salesforce architecture, governor limits, declarative automation, integration patterns, and scalable solution design Experience with CI/CD, deployment processes, code refactoring, and performance optimization in Salesforce environments Experience integrating Salesforce with enterprise systems using APIs, ETL tools, and automation platforms Salesforce Platform Developer II certification strongly preferred; additional certifications such as JavaScript Developer, Advanced Administrator, Application Architect, or System Architect are a plus Good understanding of AI-powered and agentic development tools such as Cursor, Claude Code, Agentforce, and similar platforms, with the ability to use them effectively to improve productivity, troubleshooting, documentation, and solution delivery Success Measures In 3 months, you will: Develop a strong understanding of MongoDB's Salesforce ecosystem, business processes, and current implementations by working closely with senior engineers and stakeholders In 6 months, you will: Successfully deliver one or more critical Salesforce initiatives and establish yourself as a trusted technical contributor within the Sales Apps team In 12 months, you will: Become a go-to engineer for key Salesforce solutions, build strong cross-functional partnerships, and contribute meaningfully to the scalability, quality, and long-term evolution of the CRM platform About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID - 2273506525
MongoDB is helping define the next era of application development as organizations modernize legacy systems, build AI-native experiences, and power mission-critical workloads across cloud, hybrid, and on-premises environments. From MongoDB Atlas, our AI-ready developer data platform, to our industry-leading server technology and enterprise software offerings, MongoDB provides a flexible and unified software stack that helps customers build faster, scale with confidence, and support a wide range of modern application needs. Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation systems are a growing list but currently include products such as Atlas, Cloud Manager, and Compass. Join our team and be at the forefront of innovation and creativity as we scale cloud deployments for our customers. We're open to speak with candidates based in Sao Paulo. Life in MongoDB Technical Services As part of the Support organization, you will be directly interfacing with our largest customers and their most difficult problems. There will almost certainly be sweat. But don't worry – you'll have time to prepare before you take on your first escalation. The limits of your understanding will constantly be pushed, and you'll be challenged to grow. Underlying it all is the fuel that drives our team: customer obsession. We keep mission-critical deployments online, recover from high-pressure incidents with grace and humility, become trusted advisors, and work so closely with our customers that they would swear we were part of their team. Role scope: This is a technical Team Lead role rather than a traditional people-manager role. The Lead is expected to provide day-to-day technical and operational leadership, while formal personnel decisions remain with the manager. As the Cloud Support Team Lead, you will: Lead and mentor a small, distributed team as a hands-on technical player-coach Spend approximately 50% of your time directly supporting customer issues, complex cases, escalations, and technical investigations Own frontline service quality by monitoring queue health, case and chat aging, diagnostic quality, staffing coverage, and workload allocation Lead high-visibility customer escalations and incidents, coordinating Engineering, Product, Support Operations, and other stakeholders Turn recurring customer problems and support trends into product feedback, process improvements, training, and reusable technical content Create and maintain SOPs, knowledge articles, training materials, and retrospectives that improve team capability and consistency Represent Technical Services in cross-functional and cross-region programs, driving execution through influence What you need The ideal candidate will have experience in most of the following areas: Supporting customers through cases, chats, calls, and high-severity escalations. Preferred experience with running high-severity incidents and follow-the-sun procedures Leading or mentoring a small team of highly technical support engineers Strong troubleshooting experience with MongoDB Atlas or comparable cloud database platforms, including cloud infrastructure, Linux, networking, security, storage, and performance A disciplined diagnostic process covering investigation, customer communication, escalation judgment, and root-cause analysis. Experience leveraging AI tools to broaden, improve and accelerate technical diagnostic processes preferred Coordinating customer-impacting incidents and internal technical responders Improving support operations through queue analysis, workload allocation, staffing coverage, training, and process improvement Strong communication and collaboration skills across Engineering, Product, Security, Legal, Billing, Support Operations, and global Technical Services Nice to Have Experience with Cloud Manager, Compass, or large-scale relational or NoSQL databases Experience managing FIN(Intercom), chat-support, case-management, or similar customer-support workflows Experience leading incident reviews, RCAs, operational audits, or security/compliance improvements Experience creating technical training, LMS content, knowledge programs, or enablement assessments BONUS: Experience with DevOps, infrastructure-as-code, observability, automation, or scripting Success Measures First 3 months: Build relationships, understand team operations and customer demand, and begin contributing to complex escalations. Learn the Atlas product and master most common customer use cases By 6 months: Independently lead escalations, establish recurring queue and quality reviews, improve coverage, and deliver at least one durable process or enablement improvement. Acquire Atlas Administrator certification By 12 months: Demonstrate measurable improvement in service quality, escalation execution, team capability, coverage, and cross-functional delivery while remaining hands-on technically About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. REQ ID: 3273573572
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations Dubai, UAE About the Role We are seeking a highly accomplished and strategic Account Executive to join our Digital Natives team in Dubai. In this advanced role, you will be pivotal in driving significant growth by leading comprehensive sales cycles within a portfolio of assigned enterprise-level clients, and strategically acquiring new logos. The ideal candidate possesses a deep blend of advanced sales acumen and sophisticated technical understanding, enabling them to lead engagements at all levels, from the C-suite to technical leaders (e.g., Head of/VP of Networking or Security). As an Account Executive, you will consistently demonstrate advanced proficiency in all sales activities, ensuring highly accurate forecasting, proactive and strategic pipeline management, and consistently exceeding attainment targets. You will be a subject matter expert, speaking fluently about Cloudflare's products, features, benefits, and use cases across diverse customer segments. This role demands the ability to deeply understand complex customer IT Architectures, match them with relevant Cloudflare Reference Architectures, and orchestrate successful, large-scale platform sales. You will be a key driver of digital transformation for our customers, understanding their broader market trends and how Cloudflare uniquely enables their strategic initiatives. Regional Focus: UAE - Startups Responsibilities Strategic Revenue Generation: Architect and execute advanced territory and account plans to consistently exceed multi-million dollar sales targets and annual quotas, with a strong focus on new business acquisition and expansion within complex enterprise environments. Expert Pipeline & Forecasting: Lead proactive and strategic pipeline management efforts, demonstrating a sophisticated understanding of sales cycles and customer buying processes. Deliver highly accurate forecasts, providing clear insights and strategic guidance to sales leadership. Deep Customer & IT Architecture Understanding: Develop a profound understanding of customers' IT architectures, including applications and third-party technologies. Architect and align Cloudflare Reference Architectures to customer environments, driving comprehensive platform solutions. Multi-Engagement Leadership: Orchestrate and manage multiple complex customer engagements simultaneously across various business units within an organization. Strategically connect disparate needs to strengthen Cloudflare's platform sale, actively involving and influencing technical C-level minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in-GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e.g., new offering development, enhanced customer capabilities) and the broader market trends influencing these decisions. Position Cloudflare as a critical enabler of these transformations. Compelling Value Creation: Articulate highly compelling, strategic value propositions for Cloudflare's services, directly linking them to customer business outcomes and strategic objectives. Lead with a strong focus on the "why," communicating the whole picture to both internal and external stakeholders. Advanced Negotiation & Closure: Expertly lead and navigate complex contract negotiations, driving win-win scenarios for all parties. Demonstrate advanced closing skills across new business and expansion opportunities. Trusted Advisor & Coach: Build long-term, executive-level strategic relationships, ensuring deep customer adoption, retention, and expansion. Consistently provide clear, direct, and constructive feedback to team members, coaching them to improve communication, learn from mistakes, and enhance the quality of work. Share learnings proactively to build trust across the organization. Organizational Impact & Leadership: Consistently focus on the long-term needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage company-wide learnings to improve department and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic long-term thinking. Desirable Skills, Knowledge, and Experience Fluency in English (written and spoken). 5+ years of advanced experience selling complex technology solutions in a B2B enterprise model , with a significant track record of consistently exceeding targets. Deep expertise and fluency in Cloud Networking, Security, and Edge Computing technologies , with an exceptional ability to articulate features, benefits, and use cases across diverse customer segments (e.g., SMBs, enterprise, vertical markets). Proven ability to deeply understand complex customer IT architectures and effectively map them to Cloudflare Reference Architectures for successful platform sales. Demonstrated success leading and influencing virtual cross-functional teams (e.g., Solution Engineers, Product Managers, Legal) to drive complex deals to closure. Exceptional strategic communication and presentation skills , with a focus on articulating the "why" and conveying the whole picture to executive leadership and technical decision-makers (C-level minus one). Advanced negotiation skills with a track record of closing large, complex, six-figure and multi-million dollar deals. Expert-level sales acumen: unparalleled proficiency in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies within enterprise accounts. Authority on digital transformation trends and their impact on enterprise customers, with the ability to position Cloudflare as a key enabler of strategic business outcomes. Strong coaching and mentorship abilities , with a passion for helping colleagues grow and improve. Highly self-motivated, entrepreneurial, and resilient , thriving in a fast-paced, high-growth environment with a consistent focus on long-term goals. Proficiency in advanced sales and business intelligence platforms (e.g., Salesforce, Tableau, G-suite, MSFT suite, MEDDPICC framework application). Bachelor's degree required , with a technical background (e.g., engineering, computer science, MIS) highly preferred. Ability to travel up to 50% to engage with key customers and internal teams. What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, TX; San Francisco, CA; New York City About the Team Our team researches web application attacks and turns that research into protections in Cloudflare's Web Application Firewall (WAF). We build and maintain managed rules that help protect millions of Internet properties from known vulnerabilities, emerging exploits, and new attack techniques. We work at the intersection of vulnerability research, large-scale traffic analysis, and detection engineering. Using threat intelligence and telemetry from Cloudflare's global network, we identify exploitation patterns, develop mitigations, and measure how well they work against real traffic. We partner with Engineering, Product, and customer-facing teams to improve coverage while minimizing false positives and disruption to legitimate applications. Who You Are You have hands-on experience in web application security, vulnerability research, or detection engineering, including writing and improving WAF rules, exploit signatures, or comparable detection logic. You understand HTTP/HTTPS, how web applications and proxies process requests, and common vulnerability classes such as SQL injection, cross-site scripting, remote code execution, SSRF, and insecure deserialization. You can analyze a vulnerability advisory or proof of concept, reproduce the exploit in a controlled environment, and identify the request characteristics that distinguish exploitation from legitimate traffic. You use SQL to investigate large datasets and a language such as Python, Go, or Rust to build research tools, automate analysis, and validate detections. You make evidence-based tradeoffs between detection coverage, false positives, and performance. You are comfortable investigating ambiguous reports and following issues through to resolution. You work effectively with engineers, product partners, and customer-facing teams, and communicate technical findings clearly to both technical and non-technical audiences. You use AI fluently in research and coding workflows and have the judgment to know where it accelerates the work and where its outputs need independent validation. You are curious about how attackers exploit web applications and bypass defenses. You do not need to know our exact stack, but you should be eager to go deep in the domain. What You'll Do We are looking for a Security Research Analyst to research web application threats and develop the managed rules that protect Cloudflare customers. You will turn public CVEs, threat intelligence, customer reports, and internal telemetry into tested, effective mitigations. Your work will span the detection lifecycle: understanding an exploit, designing a rule, validating it against malicious and legitimate requests, and measuring its behavior in production. You will collaborate with engineering and research partners to close coverage gaps and continuously improve the quality of our WAF protections. Key responsibilities: Research vulnerabilities and exploitation. Analyze public CVEs, proof-of-concept exploits, and observed attacks to understand root causes, exploit chains, and opportunities for WAF mitigation. Develop and maintain managed rules. Design, test, and deploy WAF managed rules and exploit signatures, keeping protections effective as applications, exploits, and attacker techniques evolve. Investigate false positives and missed attacks. Analyze customer reports and request telemetry, reproduce issues, and refine detections to improve protection without unnecessarily blocking legitimate traffic. Validate coverage and resistance to bypasses. Use targeted penetration testing, exploit variants, and adversarial testing to identify detection gaps and evaluate proposed mitigations. Automate research and validation. Build tools and reproducible test cases that accelerate exploit analysis, rule validation, regression testing, and traffic analysis. Measure detection quality. Use SQL, dashboards, and production data to assess rule efficacy, track attack trends, and guide improvements to coverage, false-positive rates, and performance. Collaborate across teams. Partner with Engineering, Product, and other detection teams to deliver reliable protections and resolve recurring customer problems at their roots. Share actionable research. Document findings, explain mitigation decisions, and contribute to internal research reports and public-facing blogs on vulnerabilities and Internet-wide attack trends. Additional Experience We Value Experience developing WAF rules or contributing to open-source WAF projects, such as ModSecurity or the OWASP Core Rule Set. Experience finding WAF bypasses, analyzing request parsing and encoding differences, or researching novel exploitation techniques. Experience with large-scale security analytics, advanced SQL, columnar databases such as ClickHouse, and visualization tools such as Grafana. Experience building automated exploit-reproduction environments, detection test suites, or CI pipelines for security rules. Familiarity with Linux/UNIX systems, TCP/IP networking, reverse proxies, and the performance constraints of inspecting production traffic. Published security research, conference presentations, open-source security tools, or demonstrated work through bug bounty programs or CTFs. Experience partnering with data science or machine learning teams to combine rule-based detections with other security signals. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of $157,000 - $216,000 For New York City based hires: Estimated annual salary of $150,000 - $206,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Who we are At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Sr. Director, Marketing Strategy, & Analytics. About the job This position is needed to lead and elevate Twilio's global marketing strategy, turning data into actionable insight that drives growth and customer engagement. We're looking for a strategic thinker and data storyteller to shape marketing decisions, inspire teams, and deliver real-world results. You'll build and lead a team that transforms millions of data points into clear direction for campaigns, and drives revenue growth and retention. Responsibilities In this role, you'll: Create a forward looking point of view on the future of marketing and how we'll drive success. Define and drive global marketing strategies through actionable data and deep customer insight. Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact. Lead quarterly/annual planning, and target setting to guide execution across all marketing functions. Lead key marketing operational cadences to ensure business actionability needs are being met. Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies. Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards. Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor's degree in Marketing, Business, Analytics, or a related field. 10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership. Expertise with analytics and BI tools (e.g., Tableau, Salesforce). Strong communication, leadership, and cross-functional collaboration skills. Exceptional cross-functional communication and storytelling skills. Comfortable operating in ambiguity and fast-paced environments. Desired: Advanced degree (MBA or similar) strongly preferred. Experience in SaaS, tech, or high-growth environments preferred. Certification in marketing analytics or data science is a plus. Passion for innovation, storytelling, and customer-centric thinking. Location This role will be remote, but needs to be based in the US. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840 - $284,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200 - $301,500. Based in the San Francisco Bay area, California: $268,000 - $335,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until November 16th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase . The Data Platform team builds and operates systems that centralize all of Coinbase's internal and third-party data, so teams across the company can access, process, and transform it for analytics, machine learning, and end-user experiences. As a senior engineer, you will work across the full stack of our systems: foundational processing and storage, scalable pipelines, and the frameworks and internal tools that make data easy to use. What you'll do: Design, build, and operate foundational data services, including storage (cloud warehouse, data lake), orchestration (Airflow), batch processing (Spark, SQL), and streaming (Kafka). Build and maintain data integration and processing SDKs used by internal services and product teams. Design self-service tools so users can manage and troubleshoot their own data pipelines. Build services for data security, observability, quality, cataloging, and lineage. Turn requests from analysts, ML, and security teams into reusable, scalable patterns. Required Skills and Experience: 5+ years of experience in software engineering, including senior-level ownership. Strong Python, Go, or Java backend development skills. Hands-on experience with data systems or data pipelines. Familiarity with design patterns such as scale-out, caching, key/value, and columnar storage. Working knowledge of SQL and Airflow for operational data analysis. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. #LI-REMOTE Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): ₹6,612,000 — ₹6,612,600 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase . As a Senior Software Engineer within the Security Platform Engineering group, you'll serve as the primary execution anchor for our most critical regulatory and cryptographic initiatives. This team owns Coinbase's Public and Internal Certificate Management based systems, which is the bedrock for all Coinbase systems. You'll lead the development of high-availability services which provide novel certificate needs internally and with external partners. What you'll do: Lead the architecture and execution of critical cryptographic infrastructure Define technical strategies with a multi-quarter horizon, bringing clarity to highly ambiguous requirements for novel cryptographic solutions Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution Required Skills and Experience: 5+ years of experience in software engineering with demonstrated success building highly available, distributed systems Deep domain expertise in Public Key Infrastructure (PKI) and applied cryptography, with proven experience operating certificate authorities, automating X.509 certificate lifecycles (issuance, renewal, revocation, and trust-chain distribution), and safely protecting private key material with HSMs or cloud KMS Extensive programming experience in systems languages such as Golang, Java, C++, or Rust, with ability to operate in a Golang-heavy environment Proven track record operating Tier-0 or highly critical infrastructure where system resilience, security, and low latency are absolute prerequisites Demonstrated experience leading a team's technical strategy, architecture, and deliverables for large-scale projects, including navigating complex regulatory requirements and translating them into robust engineering solutions Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Position ID: P78375 #LI-Remote Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $186,065 — $218,900 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges." learn more about working at Coinbase . As a Senior Sales Associate on the Coinbase Infrastructure team, you'll drive new partnership development with PSPs, fintechs, and banks looking to launch stablecoin payment products on Coinbase's platform. This team takes a consultative approach, helping partners move from strategy through integration and post-launch success across payments, trading, and agentic partnerships. You'll manage deal execution across the pipeline, build relationships with partner stakeholders, and contribute market insights that shape how Coinbase positions its infrastructure products to financial institutions. What you'll do: Originate new partnership opportunities with PSPs, fintechs, and banks by researching high-potential prospects and developing tailored outreach and engagement strategies. Manage deal execution from initial diligence through negotiation and close, coordinating across legal, compliance, and technical workstreams while delivering against revenue targets. Lead partner conversations by translating Coinbase's stablecoin infrastructure capabilities into partner-specific value propositions for senior stakeholders. Partner cross-functionally with Product, Account Management, Solutions Architecture, Legal, and Specialty Sales to support smooth partner onboarding and integration. Share market intelligence, competitive insights, and partner feedback with Product and leadership to inform Coinbase's infrastructure roadmap and positioning. Required Skills and Experience: 5+ years of experience in sales, business development, or partnerships at a PSP, fintech, bank, or crypto company, with a track record of originating and closing deals. Experience managing complex, multi-stakeholder deals from inception through close, including coordination across legal, compliance, and technical workstreams. Working knowledge of the payments and trading ecosystem, including stablecoins, cross-border payments, card networks, payment rails, and digital wallets, with the ability to translate that knowledge into client-facing recommendations. Proven ability to communicate complex technical and crypto concepts clearly and persuasively to senior and executive audiences. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)). Annual base salary range (excluding equity and bonus): $195,670 — $230,200 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Strategy & Planning Lead to join our Revenue Operations team. In this role, you'll be a key partner to the Director of Sales Planning and Strategy, going deep on the analytical foundations that power how Vercel plans, staffs, and quotas its go-to-market organization. You'll own the models that translate revenue targets into headcount, ratios, and quota — and as Vercel completes its transition to a consumption-based revenue model, you'll help design how we set and ramp quotas in a usage-based world. This is a senior individual contributor role for someone who wants to build the analytical backbone of a fast-growing GTM org. What you will do: Build and maintain Vercel's GTM capacity model — connecting headcount plans to attainment probability and revenue target coverage across Sales, SAs, BDRs, and other supporting roles Develop and operationalize the concept of a "minimum deployable unit" — the unit of supporting roles needed per rep/segment — and use it to inform hiring sequencing and investment scenarios Own ramp curve, attrition, and productivity assumptions by segment, and use them to model longer-term headcount and investment scenarios for leadership review Partner with the Director on quota-setting methodology, with particular focus on consumption-based quota design — how usage-based revenue signal translates into fair, attainable quota and ramp assumptions Support the "leading indicators back from quota" analysis — translating quota by segment into pipeline coverage requirements and activity benchmarks Build and maintain quarterly planning deliverables — quota-setting proposals, coverage model updates, and headcount recommendations Track plan vs. actual on headcount, capacity, and quota attainment throughout the year; flag divergence early and model the revenue impact Partner with Finance, Recruiting, and Data & Analytics to validate assumptions and ensure planning models are grounded in real data About you: 6+ years of experience in revenue/sales operations, strategic finance, or a similar analytical GTM function at a high-growth SaaS company Strong track record building headcount, capacity, or ratio-based staffing models tied to revenue targets Experience with quota design and ramp modeling — ideally including consumption- or usage-based quota structures Excellent quantitative and modeling skills Comfortable operating with ambiguity — able to build a defensible model from incomplete data and clearly explain the assumptions behind it Strong written and verbal communication skills — able to translate complex modeling into clear recommendations for senior stakeholders A builder's mindset — you'd rather build the framework than run point on day-to-day execution Bonus if you: Have direct experience with consumption-based or usage-based revenue models, especially quota and compensation design in that context Have worked in developer tools, infrastructure, or cloud platform companies Have a point of view on how automation or better tooling can improve planning and modeling workflows Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000 - $205,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: At Vercel, the Revenue Operations team plays a critical strategic role in our growth. We empower our GTM teams with the systems, strategy, and insights they need to be successful. By aligning people, processes, and technology across Marketing, Sales, and Field Engineering, we optimize the entire customer journey and build a scalable revenue engine that drives Vercel forward. We're seeking a Sales Operations Lead to function as the operating partner to our Majors and Verticals sales organization in the US. You'll align directly to our sales leaders and their account executives, owning the strategy, programs, and operating cadences that make the segment successful— from territory design and sales plays to forecasting, quarterly business reviews, and pipeline inspection. You'll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen our segment and vertical strategy, optimize the seller experience, and drive measurable revenue growth across our Majors motions. This is a high-impact IC role for someone who thrives at the intersection of strategy and execution. Much of the infrastructure is already in place— a homegrown forecasting platform, weekly pipeline plan reviews, strong data foundation— so your job is to run the business on top of it, close the gaps, and define how Vercel scales into new verticals and wins in large enterprise. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you will do: Serve as the strategic and operational partner to Majors Sales Leadership— owning the segment's operating rhythm and using pipeline, win/loss, deal velocity, and retention analysis to advise on where and how to grow the business Run core operating cadences, including weekly pipeline plan reviews, forecast calls, and monthly and quarterly business reviews— defining the metrics the team manages to, driving forecast rigor and pipeline health in our forecasting platform and Salesforce, surfacing renewal risk and upside early, and holding the team accountable on follow-through Own territory and account planning for the segment: build the thesis behind each book (vertical, regional, or play-aligned), run carves and account transitions, manage rules of engagement between teams, and partner with Finance and Sales Leadership on capacity modeling, target setting, and annual planning Design and operationalize sales plays and growth programs: sizing the addressable market, defining the motion, equipping the field with insights, and measuring what works Partner with Sales Development on account prioritization, outbound programs, and crediting processes that accelerate Majors pipeline Collaborate with GTM Systems, Engineering and Data to ship scalable tooling, automation, and AI-driven workflows (e.g. account prioritization agents, automated carves, deal and call insights) that remove manual work from sellers and leaders Lead enablement and change management for new processes, operating changes, and planning rollouts affecting the Majors teams— and own the operational onboarding of new reps and leaders, from book assignment and tooling to how we run the business About you: 8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, with experience directly supporting enterprise or majors sales teams Track record as a high-impact IC— either broad, hands-on ownership at a scaling startup or an explicit enterprise or majors focus at a larger company Proven ability to run operating cadences for senior sales leaders and turn them into decisions: you know what a good QBR, forecast call, and pipeline review look like and how to instrument them Experience with territory design, account planning, capacity modeling, and target setting in partnership with Finance and Sales Leadership Salesforce expertise (reporting, dashboards) and strong analytical skills in Excel/Google Sheets and BI platforms, with SQL preferred; able to turn complex data into clear recommendations for executive and front-line audiences Ownership mindset— accountable, resourceful, able to turn ambiguity into action, and effective at building alignment with senior stakeholders across Sales, Finance, and Systems Bonus if you: Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise sales motions Have built or run vertical or industry-specific sales plays at an enterprise software company Have a point of view on how AI and automation can transform sales operations— and have shipped something that demonstrates it Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.