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Head of Homes Supply, Thailand & Vietnam
Full TimeOn-siteDirector
coachingaccount managementbusiness developmentpartnershipsrecruitingonboarding+1

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join  The Homes team grows Airbnb's destination business. We manage a competitive portfolio of accommodations that meets guest expectations for value, variety, and quality. We help all types of hosts grow their business through new products, partnerships, best practices, and innovation. The Difference You Will Make In this role, you will take full ownership of growing Airbnb's destination business in Thailand and Vietnam. You will lead your team to partner with top local hosts to improve host quality, optimize listings, and grow account performance. You will design and execute local initiatives that grow high-value inventory and support host success across every segment. You will work in close partnership with Global Markets, Product, Legal, Policy, Communications, and Marketing to drive sustainable growth for Airbnb in the country. A Typical Day Develop and execute comprehensive destination strategies to scale the local business across target cities in Thailand and Vietnam. Lead, motivate, and coach a team of Market Managers to grow Airbnb's Homes and Hotels business in Thailand and Vietnam through effective account management and key country initiatives. Localize global and regional strategies to fit local nuances, including consumer behavior, regulations, and competitive dynamics. Lead acquisition strategy and host onboarding programs to continuously diversify the portfolio of accommodations. Onboard and manage partners, and optimize their listings to drive engagement and performance. Build relationships with key accounts, evaluate growth opportunities, and lead joint initiatives. Plan and oversee host engagement at scale, including programs, campaigns, and communications that reach hosts across target cities. Work with cross-functional teams to drive adoption of new products and initiatives that improve listing quality, host engagement, and market share. Identify market trends and opportunities, and provide solutions to overcome barriers and capitalize on emerging demand or regulatory shifts. Represent Airbnb at external speaking events, industry forums, and partner gatherings. Coach team members to reach their full potential in their current role while developing them for future roles within the organization. Your Expertise 15+ years of experience in commercial roles, strategy, global operations, business development, or marketplace management. 5+ years managing teams, with a track record of growing and scaling high-performing organizations. Experience in travel technology and consulting is a plus. Fluency in English and at least one local language (Thai or Vietnamese). Strong analytical and strategic skills, using data to uncover opportunities, shape portfolio strategy, and guide market decisions. A blend of operational and commercial skills to acquire supply across multiple channels. Proven ability to influence product, policy, and cross-functional teams to unlock new revenue and improve host and market performance. Fluency with dashboards and analytics tools to drive team and individual performance. Demonstrated success achieving results through others, including performance management and team building. A bold, compassionate leader who gives clear direction, constructive feedback, and hands-on coaching, and who builds an inclusive, high-performing culture in close partnership with regional and global teams. Highly organized, able to run multiple initiatives at once and turn strategy into results.   Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing.  We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.  

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Staff Software Engineer, Audit (Full Stack)
Full TimeFully RemoteSenior
typescriptreactnode.jspostgresqlgraphqlca+4

About Us: Fieldguide is establishing a new state of trust for global commerce and capital markets through automating and streamlining the work of assurance and audit practitioners specifically within cybersecurity, privacy, and ESG (Environmental, Social, Governance). Put simply, we build software for the people who enable trust between businesses. We're based in San Francisco, CA and backed by top investors including Growth Equity at Goldman Sachs Alternatives, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, DNX Ventures, Global Founders Capital, Justin Kan, Elad Gil, and more. We value diversity — in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive. We are deliberate and self-reflective about the kind of team and culture that we are building, seeking teammates that are not only strong in their own aptitudes but care deeply about supporting each other's growth. As an early stage start-up employee, you'll have the opportunity to build out the future of business trust. We make audit practitioners' lives easier by eliminating up to 50% of their work and giving them better work-life balance. If you share our values and enthusiasm for building a great culture and product, you will find a home at Fieldguide. About the Role We're hiring a Staff Software Engineer to join the Financial Audit team at Fieldguide. Financial Audit is one of our most important strategic bets right now, and this is a high-impact role on a team that's building something new. We're not bolting AI onto traditional workflows; we're rethinking financial audit as agentic-first from the ground up. You'll own major workstreams tied to our largest customer onboardings and most ambitious product bets, working alongside engineers, product managers, designers, and financial audit subject matter experts who are all deeply embedded in the problem. This is a hands-on engineering role where you'll write code every day, and increasingly write code with AI. We're an AI-native team using tools like Claude Code extensively, and we expect this person to push that boundary further. What You'll Do Set technical direction for agentic financial audit experiences, making architectural decisions that balance autonomy, reliability, and auditability Own the most complex, ambiguous engineering problems on the team and drive them to resolution without needing a well-defined path handed to you Design and build agent-driven workflows from the ground up, defining where AI autonomy is appropriate and where human judgment needs to stay in the loop Partner with product and design to shape what we build, not just how we build it, bringing technical perspective into roadmap and strategy conversations early Mentor and grow the engineers around you through code review, pairing, and the way you approach and communicate hard problems Contribute to our interview process and help us raise the bar as we scale the team Who You Are A seasoned full-stack engineer with a track record of driving large, complex projects from an ambiguous problem to production Experienced in setting technical direction at the team or org level, not just delivering within it Comfortable operating where the requirements are unclear and the right answer isn't obvious A strong technical collaborator who influences product and design decisions Already using AI coding tools as a core part of how you work, and thoughtful about where agentic approaches create real leverage Able to build deep domain knowledge fast; you don't need to know financial auditing today, but you'll understand it well enough to make the right technical calls within months A multiplier on the engineers around you; your impact extends well beyond your own code Bonus Points Experience in financial services, audit, accounting, or compliance Prior work building AI or agent-driven product experiences Familiarity with our stack: TypeScript, React, GraphQL, Node.js, PostgreSQL Background working at high-growth startups where you wore a lot of hats Experience with document processing or infrastructure work More about Fieldguide Fieldguide is a values-based company. Our values are: Fearless — Inspire & break down seemingly impossible walls. Fast — Launch fast with excellence, iterate to perfection. Lovable — Deliver happiness & 11 star experiences. Owners — Execute & run the business with ownership. Win-win — Create mutual value & earn trust for life. Inclusive — Scale the best ideas with inclusive teams. Some of our benefits include: Competitive compensation packages with meaningful ownership Flexible PTO 401k Wellness benefits, including a bundle of free therapy sessions Technology & Work from Home reimbursement Flexible work schedules

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Senior Full-Stack Software Engineer (Remote in Europe)
Full TimeFully RemoteSenior$75,000 - $85,000 / Year
javascriptjavaazuredevopssqltdd+2

FULL-TIME / 100% Remote / Within Europe (Central European Time Zone (CET)) Compensation: $75,000 to $85,000 USD per year (Depending on experience and qualifications) This role is designed for candidates currently based in the CET/EET/WET timezones to support collaboration with our distributed engineering team - candidates outside of that region will not be considered. We actively verify identity and work history during our interview process, which includes video interviews and a live technical assessment/review. Applications submitted using false identities, proxy interviewing, or misrepresentation will be removed from consideration. This role is designed for candidates currently based in the CET/EET/WET timezones to support collaboration with our distributed engineering team - candidates outside of that region will not be considered. We actively verify identity and work history during our interview process, which includes video interviews and a live technical assessment/review. Applications submitted using false identities, proxy interviewing, or misrepresentation will be removed from consideration. Skedda is a leading global workplace management platform, serving over 7,000 customers including Toyota, Siemens, Mercedes-Benz, MIT, and Harvard University. The company is a key player in shaping the future of the modern workplace experience with interactive floor plans, desk and meeting room booking, visitor management, rich utilization analytics, and integrations with Slack, Microsoft 365, and Google Workspace. Each year, Skedda wins awards from G2, Capterra, GetApp, and SoftwareAdvice. We are seeking a senior full-stack developer to take on a key role in delivering new features across the stack, from concept to launch. This role involves owning the technical aspects of projects, implementing full test automation, and solving complex, interesting challenges. You will research, test, and implement new technologies while collaborating closely with the team on design, coding standards, and best practices. Responsibilities Provide senior-level implementation for new features across the full-stack Implement full test automation for your work (we have a culture of ownership and quality) Own projects from a technical perspective, from conceptualization to launch Solve complex, but fun, technical challenges Research, propose, test, and implement new techniques and technologies Collaborate with team members on design techniques and coding standards Skills & Experience 7+ years of full stack development with a Java-based language such as C# and .NET/Core (ideally SaaS products) Strong experience with front end JavaScript frameworks Strong experience developing Web APIs Strong SQL skills (SQL Server preferred) Strong TDD and test automation skills (both unit and integration testing) Hands-on experience with Cloud, such as Azure Cloud Azure DevOps experience is a plus About you You honor your word and own whatever you take on You love to build intuitive software You make mistakes and learn fast You like small teams You're not afraid to ask questions You pay attention to detail You want to make a difference in the real world You're self-driven You follow your intuition and sync when needed You strive for excellence in everything you do Benefits Competitive salary, benefits package, and paid time off Flexible schedule Creative and collaborative work environment Direct exposure to the leadership team across departments Be empowered to leave a significant mark on the product and the customers A thorough, organized engineering onboarding process for quick learning Hardware of your choice - PC or Mac Develop with the latest platforms, frameworks, tooling and standards Work in, and maintain, a near zero technical debt environment Enjoy not having to support IE or Safari < 13 Our Tech Stack: Azure, .NET 10, C# 14, Ember.js 6.7, Bootstrap 5.x,Selenium, Entity Framework 10.x, SQL Server 2022, Azure DevOps, Claude, Codex About us We're an international team from 20+ countries with a growing presence in Boston. We place a lot of value on collaborating asynchronously across time zones but also understand the benefits of working together in person. Our team has doubled in size in the last year and continues to grow quickly. At Skedda, our Mission is to empower organizations to bring workspaces to life. We take feedback from customers seriously and constantly iterate to improve our product. We're a self-driven, curious, down-to-earth group of people who know how to balance moving quickly while maintaining a high bar for quality. Every team member at Skedda embodies our six core virtues: We are a community Quality is at our core Take ownership Create momentum every day Tackle hard problems Be curious We are defining the future of the workplace experience, helping businesses to design meaningful, seamless, fully integrated employee experiences and interactions in the hybrid workplace. We're growing fast with a lot of new opportunities ahead! To learn more, please visit https://www.skedda.com/blog/skedda-mission-vision-virtues and https://www.allbooked.com/about .

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Sr. Technical Program Manager I (Remote Eligible in Bulgaria)
Full TimeFully RemoteDirector
project management

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups, including senior leadership and executives, to ensure transparency and maximise efficiency. Facilitate open communication among teams with differing working styles and personalities, demonstrating strong interpersonal and communication skills to maintain alignment and psychological safety within collaborative settings. Handle programme-related documentation, reporting outputs, and data with care, maintaining confidentiality and accuracy in all information management activities. Manage day-to-day use of programme and project management tools, software platforms, and internal systems, ensuring these are applied effectively to support delivery. Perform other duties as assigned, approaching additional responsibilities with resilience and a solutions-oriented mindset. You Have: 4+ years of experience in Project Management, Programme Management, Change Management, or demonstrated experience leading large organisation-wide programmes, with deep knowledge of programme delivery methodologies and best practices. Experience managing cross-departmental processes, with the ability to work across diverse teams and align multiple stakeholders toward shared goals. Experience with API platforms, demonstrating technical literacy sufficient to engage credibly with engineering teams and evaluate technical dependencies and risks. A proven track record of leading successful projects from initiation through to completion, applying strong planning, prioritisation, and organisational skills throughout. The ability to empathise with employee and customer challenges, with a consistent focus on user experience and human-centred outcomes. Critical problem-solving skills to navigate complex, ambiguous issues, manage partner relationships, and exercise sound independent judgement — all while contributing positively as a collaborative team member. Excellent written and verbal communication skills in English, with the ability to present clearly to technical and non-technical audiences including executives and third-party vendors. Experience operating in a high-growth company environment, demonstrating the resilience and adaptability needed to sustain performance under pressure and amid evolving priorities. Comfort with sustained concentration and cognitive complexity, managing multiple high-stakes programme threads simultaneously while maintaining attention to detail and quality. Familiarity with budget awareness within programme contexts; this role does not carry direct financial responsibility but requires understanding of resource implications and organisational priorities. Proficiency in standard computer and keyboard use in a remote work environment, with comfort in extended screen-based work as standard for this sedentary role. A business-related degree or equivalent professional experience. Legal eligibility to work in Bulgaria on an ongoing basis. Fluency in English is required. Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. BG Base Salary Pay Range €38,500 - €47,250 EUR Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

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Sr. Manager, Data Science
hims & hersUK (Fully Remote)3 days ago
Full TimeFully RemoteDirector
pythonci/cdsqldata scienceforecastingonboarding+4

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . About the Role: As the Senior Manager, Data Science leading our UK team, you will be one of the earliest members of Hims & Hers' data science function in the UK, joining as we stand up the team alongside the company's new technology hub there. You will help shape how the UK team works and grows from this early stage, without a long-established structure to inherit. You are equal parts technical leader and people leader: you set the roadmap for what your UK team builds and in what order, unblock technical decisions when the path forward is unclear, and develop your reports into stronger technical leaders themselves. You will report to the Director of Data Science (based in the US) and operate as one team with our US-based data scientists, not a separate satellite. That means real day-to-day collaboration across the Atlantic: shared standards, a shared roadmap, and enough overlap in working hours to pair on hard problems. You will work closely with the Director to figure out how to best organize a team split across two countries, from how work gets divided to how the team is structured, so that it delivers the most impact to the business rather than just replicating a US structure overseas. You will partner directly with Finance, Marketing, and Operations leadership to translate business priorities into a team roadmap, then make sure that roadmap actually ships. You Will: Help Establish the UK Team: As one of the earliest members of the UK team, help shape the working norms, technical culture, and onboarding experience for the data scientists who join after you. Lead as One Distributed Team: Operate the UK team as a single function with the US-based data science org, not a separate silo, keeping standards, context, and priorities consistent across the time zone gap. Shape the Roadmap: Partner with the Director of Data Science and the US team to prioritize competing requests from Marketing, Operations, Product, and Finance into a shared roadmap, and help make the tradeoff calls for what the UK team builds and when. Stay Technically Close: Review designs and code at a level of depth that lets you catch bad technical decisions early, even though you are not the one writing production code day to day. Unblock Ambiguity: Step into the highest-ambiguity problems on the team's roadmap when your team needs a second set of hands or a tie-breaking technical call. Set the Technical Bar: Establish and enforce the standards (code review, documentation, model monitoring, experimentation rigor) your team builds against, consistent with the US team and in partnership with Staff-level ICs. Own Delivery: Take accountability for whether your team's 0-to-1 builds actually ship, work reliably in production, and deliver the business outcome they were built for. You Have: 8+ years of experience in Data Science or ML Engineering, including 2+ years directly managing data scientists or ML engineers. Early-Stage Team Experience: Track record of joining or helping shape a brand-new team, office, or region from an early stage, rather than only working within an established structure. Distributed/International Collaboration: Experience working on or leading a team split across countries or significant time zones, comfortable with the communication overhead and async workflows that requires. Proven People Leadership: Track record of developing and retaining data science talent, including calibrating performance and managing through periods of team growth. Technical Credibility: Strong enough in Python, SQL, and applied ML (regression/classification, time-series, causal methods) to review your team's technical decisions and unblock them, even without writing production code daily. Prioritization Under Constraint: Demonstrated ability to help sequence a roadmap across competing stakeholder demands with limited headcount, and to make a clear, well-reasoned case for tradeoffs even when the final call is shared with others. Executive Communication: Comfortable translating technical work into a narrative for senior leadership and non-technical stakeholders, and negotiating scope and timeline with them directly. Engineering Rigor: Familiarity with production ML systems (cloud environments, CI/CD, ML Ops) sufficient to hold your team to a real production bar, not just notebook-quality work. Education: BS, MS, or PhD in a quantitative field (Statistics, Mathematics, Economics, Physics, Operations Research, etc.) or equivalent experience. We weigh hands-on empirical research experience, such as a thesis or lab-based program, over the specific field of study. Preferred Qualifications: US/UK Collaboration, Specifically: Direct experience working across a US/UK (or similar transatlantic) split team, ideally within a company still establishing its presence in one of those regions. Advanced Business ML (experience leading or reviewing work in 1-2 of the following): Customer Behavior & Propensity Modeling: churn, propensity-to-buy, lead scoring, or lifetime value (LTV) models used to drive targeted marketing and product interventions. Applied Forecasting: time-series forecasting, anomaly detection, or demand/revenue planning under limited historical data. Optimization: marketing spend, inventory, or resource allocation engines. Marketing Measurement: marketing mix modeling, multi-touch attribution, or incrementality testing to measure media effectiveness and inform budget allocation across channels. Industry Experience: healthcare, DTC/subscription, or pharma background is a plus, not a requirement. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

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Tax Manager
Bloomreach
BloomreachCzechia, Slovakia (Fully Remote)3 days ago
Full TimeFully RemoteSenior
resttaxcompliancecompliancesalesonboarding

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We are seeking a highly skilled and proactive Tax Manager to lead our tax compliance and advisory activities across the EMEA region and beyond. This role is critical in ensuring compliance with both direct and indirect tax regulations, supporting the business in structuring deals, and mitigating tax risks while enabling growth. You can chose to work from home or use one of our Central Europe offices (Bratislava, Brno, Prague) on a full-time basis. Key Responsibilities: Oversee tax compliance for direct and indirect taxes, including Corporate Income Tax (CIT), Value Added Tax (VAT), and Withholding Tax (WHT) across EMEA. Act as a trusted business partner to the Sales team, ensuring compliant and efficient deal structures in Europe and the Rest of the World. Identify potential areas of non-compliance and implement measures to mitigate tax risk exposure . Manage transfer pricing policies and documentation , ensuring compliance with local and international requirements. Ensure intercompany pricing aligns with the tax model, updating markups and methodologies as needed. Represent the company in tax audits and discussions with tax authorities. Serve as the primary point of contact for all tax-related matters within the organization. Ideal Candidate: The successful candidate will bring strong technical expertise in international taxation, transfer pricing, and indirect taxes, along with excellent stakeholder management skills. You should be comfortable navigating complex regulatory environments, proactive in addressing risk, and confident in representing the company with external authorities. #LI-KP1 More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries! (Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

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Manager, Engineering (Remote Eligible in Bulgaria)
Full TimeFully RemoteDirector
pythonjavagolean

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it's what we show up for every day. Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries – so for us, changing the way the world works is all in a day's work. As a global leader in Intelligent Work Management with a market cap of $10bn, we've continued to scale our engineering presence internationally. Since expanding into Bulgaria in October 2024, we've grown to a team of 75+ engineers. As we continue expanding into Bulgaria and build our operation, we're searching for a talented and motivated Engineering Manager. Our business is built on finding exceptional talent and empowering them to build and improve our service offerings. You will work remotely from Bulgaria and will be reporting to an Engineering Director. You Will: Manage a team of software engineers to deliver great products to our customers Oversee the development and success of one or more products Lead, coach, and inspire your team to achieve quality software Collaborate with partners across the company, including product management, UX, and customer teams Establish lean engineering processes that use collaboration and rapid iteration to build the right product for the right problems Hire and grow your team by promoting engineering excellence and career development You Have: You have 8+ years of software engineering experience and 3+ years managing software engineering teams. You have deep software development skills in at least one systems development language, such as Java, Go, C++, or Python. You have experience with modern technology stacks with a passion for building scalable, highly available customer-facing cloud applications. You have experience in a technology that you're personally excited about, such as distributed systems, systems automation, and cloud technologies. You like to dive in, learn new things, and want to build outstanding products. Legally eligible to work in Bulgaria on an ongoing basis. Proficiency in English is required. Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

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Principal Production Designer, Print & Packaging
Full TimeFully RemoteSenior
figmaschedulingillustratorindesigntypographyonboarding

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we're making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol "HIMS." To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company's outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals . We're looking for a meticulous, technically sharp Production Artist to join our packaging team. In this role, you'll be the critical link between creative vision and production reality, transforming packaging and print concepts into flawless, press-ready files that meet the exacting standards of our U.S.-based print and production partners. You'll take full ownership of file preparation, organization, and production workflows, keeping projects on track and executed with consistency across every format and material. Beyond the day-to-day, you'll lead meaningful ongoing initiatives, including but not limited to: rolling out a new brand font across our packaging and print ecosystem and driving production across all printed touchpoints. This role sits at the intersection of craft and collaboration. You'll work hand-in-hand with our graphic, structural, and industrial design teams, bringing the technical depth and attention to detail that turns great design into great product. This is a remote position based in Europe, embedded within a growing U.S.-based creative team. We value clear, proactive communication, the kind that keeps a cross-time-zone team aligned and moving without friction. Flexible hours are part of the role, with availability expected during afternoon and early evening hours in your local time zone to ensure meaningful overlap with U.S. colleagues and vendors. You Will This role requires someone who is independent, meticulous, and trusted by the team, a true owner of all production files who takes pride in flawless execution and clear documentation, and who can operate with a high degree of autonomy in a remote setting. File Preparation Translate designs into clean, technically accurate, press-ready files for packaging and print. Apply dielines, manage file layers, and prepare files for various print and production formats. Convert Figma layouts into production-ready assets with precision and consistency. Serve as the final quality check before anything goes to print, catching every detail, every time. Production Management Ensure all production files meet vendor specifications, color standards, and substrate requirements, with working familiarity of U.S.-based print production environments and expectations. Maintain the highest design quality standards, including alignment, proportions, margins, and overall layout precision; every file should be pixel-perfect. Support proofing, pre-press, and press check processes with attention to detail and accuracy. Collaborate with internal and external production teams to troubleshoot and problem-solve, with a strong ability to do so asynchronously across time zones when needed. File Organization & Version Control Own the file management system for packaging assets, keeping everything organized, clearly labeled, and accessible to a distributed team. Maintain clarity on active vs. released files and ensure stakeholders are always working with the most up-to-date materials. Templates & Resources Create and maintain production templates, dieline guides, and reference materials. Contribute to documentation and onboarding resources to support team efficiency and alignment across geographies. Asset Maintenance & Workflow Ownership Manage ongoing brand font rollout across packaging, collateral, and print templates. Support the design and production of brand magazines and printed collateral. Maintain artwork consistency across assets and ensure alignment with evolving brand guidelines. Team Collaboration & Culture Own the production design process. Proactively seek out opportunities to contribute, think ahead, and take initiative, don't wait to be asked; step in where you see a need. Work closely with graphic designers to uphold creative intent through production. Partner with structural, industrial, and CMF designers to ensure graphics align with physical form. Collaborate with marketing, ops, and supply chain teams when needed. Communicate proactively and with transparency, keeping U.S.-based teammates informed and aligned regardless of time zone differences. You Have 12+ years of experience in print and packaging production design. Expert-level proficiency in Adobe Creative Suite (Illustrator, InDesign, Photoshop). Strong working knowledge of Figma and the ability to translate digital designs into print-ready files. Deep understanding of print production, packaging materials, color management, and dielines — including familiarity with U.S.-based print standards and vendor workflows. Experience managing system updates such as fonts and templates across large sets of files. Proven ability to manage multiple projects simultaneously while maintaining accuracy and quality. A keen eye for layout, typography, and consistency. Strong organizational skills and attention to detail; you take pride in clean files and clear systems. Experience working directly with vendors, printers, and packaging suppliers. Comfort with flexible scheduling, asynchronous communication, and the self-direction required to thrive in a remote, cross-time-zone environment. We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match. Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address. To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement .

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Staff Software Engineer - Python, Java / Spring or Go
Full TimeFully RemoteSenior
pythontypescriptjavagoreactangular+20

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We want you to join us full-time as a Staff Backend Engineer. You will work remotely first (from Central & Eastern Europe) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . The Pulsar team builds platform and admin services that all Bloomreach SaaS products rely on. In your first year, you'll develop features used by thousands of customers and deliver fast, consistent, and high-energy (but low-drama) product releases. We all work remotely from the US, India, and Europe. Examples of our services: Central services to publish Model Context Protocol APIs for external AI agents Multi-product customer provisioning and licensing orchestration Integrated user management, authentication, and authorization High-availability, centralized configuration management Tools for new customer integration & product tuning Why you'll love your work Technical Variety: Cloud-native services with diverse tech stacks offer learning and experimentation. Impact: Our services are used by customers and teams across the company – engineers, product managers, services consultants, and even executives. Autonomy: Senior engineers design, build, and deploy complete projects and are experts in our services. Teamwork: Your teammates are also high performers and will support you with learning our systems, brainstorming & design review, and running high-reliability production deployments. Your typical day Your day begins with review of a teammate's GitLab merge request. It has already been reviewed by Claude, but you'll think deeply about the business problem, alternative solutions, and future needs. Then you spend a few undisturbed hours "in the flow," working on a technical design doc for a new project. Once you've completed a draft, you send it to another teammate for feedback, then decide to jump on a Zoom call to talk it over and refine it. After lunch, you join the team for a quick standup via Zoom to discuss current work and the plan for the next few days. You mention that you're finishing up a small improvement to improve the logging and alerting for one of our components that requires high uptime. A teammate offers to review your changes. It has some complex behavior, so you walk through it together and make a few improvements. Soon, the new unit tests are green. With a few keystrokes, you create a merge request, spin up a dev instance, and deploy your change. After some quick smoke tests, you and your teammate decide to merge the change. Your improvement will be deployed in production with the release in a few days. Next, you respond to a Slack request for advice on integrating with the authorization API. You draft a short tech design doc that links the API spec, code examples, and optimization tips. You discuss it on the team channel, and your manager forwards it to another team that's also starting a new service. Your day ends with a chat with a product manager about questions that came up while drafting the tech design. With their feedback, you refine the proposal to deliver the core feature more quickly, while the product manager will work with customers and decide how much more to invest. Tomorrow, you'll break down the tasks in Jira and decide what you'll complete yourself and what you'll ask teammates to complete…. Our tech stack(s) Languages & Frameworks: Java / Spring, Python, Go – occasionally TypeScript, Angular, React Data: Postgres, MySQL, MongoDB, Redis, Kafka Cloud: AWS & GCP (RDS, Redshift, Pub/Sub, BigTable, DataFlow, etc), Docker & Kubernetes (via EKS & GKE) Tools: Jira, Gitlab CI/CD, Prometheus, Grafana, OpenSearch Our expectations Flexible intelligence: Stretch your technical skills in a distributed cloud environment, making changes across systems built with various tech stacks to meet challenging requirements. Drive: Rapidly ship product improvements that affect thousands of users in a low-drama and high-trust way. Security & Reliability: Balance risks and benefits of change with discipline and agility. Communication: Organize technical work and maintain trust/respect across multiple teams, geographic regions, and departments. Knowledge Sharing: Proactively share expertise, guide less experienced team members, and document work for long-term sustainability. The ideal candidate's experience Active user of AI coding tools such as Cursor and Claude Code Developed backend services with Python using a variety of data systems (5+ years) Understands web security principles (OWASP), Authentication, and Authorization practices Designed APIs for a SaaS product Operated services in production on public cloud infrastructure Some experience with Java / Spring or Go Exposure to web frontend development (Angular / React) #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range €49.100—€61.430 EUR More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries! (Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

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Senior Software Engineer, Data Pipeline
Full TimeFully RemoteSenior
pythongogcpgoogle cloudkubernetessql+8

Bloomreach is building the world's premier agentic platform for personalization .We're revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We're making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. We want you to join us full-time as a Senior Software Engineer in our Data Pipeline team. We work remotely first (from Central & Eastern Europe) , but we are more than happy to meet you in our nice offices in Bratislava, Brno or Prague . And if you are interested in who will be your engineering manager, check out Adam's LinkedIn . Intrigued? Read on … Your responsibilities You will develop a data pipeline processing a large amount of data reliably and at a high rate using Python, Go, MongoDB, GCP and much more. For example, our clients feed their visitors' behavior through real-time tracking to our platform. The data then can be analyzed and used for marketing automation. We process tens of thousands of requests per second . You may help improve the efficiency of our workers, improve monitoring or help with autoscaling of our infrastructure. Imports are critical for our clients to utilize our platform to the fullest. You may help us to improve the throughput and reliability of our imports as we need to import millions of rows of data or help us implement integration with another data storage. We also are responsible for exporting data from our platform to Google's BigQuery using google's DataFlows, PySpark and Apache Beam allowing data access by our clients You will help us run and support our services in production handling high-volume traffic using Google Cloud Platform and Kubernetes . You will review the code of your peers and they'll review yours. We have high code quality standards and the four-eyes principle is a must! You will start on easier, self-contained projects and once you feel at home, you can move to real beasts. Challenging, complex projects that will leave a mark - we have plenty of those . Later you might help us by participating in on-call rotation keeping our services up and running . Your qualifications You have experience with Python and a solid grasp of engineering practices . If you have an experience with Go , that's a big advantage . You have experience with ETL pipelines, ingest on a scale, starting from various connectors to SQL and non-SQL sources, followed by data cleanup, sanitization and transformations resulting in loading cleaned-up data into optimise storages for a given use-case You know how to behave in a remote-first environment You are able to learn and adapt . It'll be handy while exploring new tech, navigating our not-so-small code base, or when iterating on our team processes. Our tech stack Python, GO Apache Kafka, Kubernetes, GitLab Google Cloud Platform, DataFlow, PySpark, Apache Beam, BigQuery, BigLake Table DataProc, PySpark, Flink, Mongo, Redis … and much more Your success story During the first 30 days, you will get to know the team, the company, and the most important processes. You'll work on your first tasks . We will help you to get familiar with our codebase and our product . During the first 90 days, you will participate in your first, more complex projects . You will help the team to find solutions to various problems , break the solution down into smaller tasks and participate in implementation. You will learn how we identify problems, how we prioritize our efforts, and how we deliver value to our customers . During the first 180 days, you'll become an integral part of the team. You will achieve the first goals we will set together to help you grow and explore new and interesting things. You will help us to deliver multi-milestone projects bringing great value to our customers. You will help us mitigate your first incidents and eventually even join the on-call rotation. You will get a sense of where the team is heading and you'll help us to shape our future . Finally, you'll find out that our values are truly lived by us . We are dreamers and builders . Join us! #LI-KP1 The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Base Salary Range 1 296 000 Kč—1 620 000 Kč CZK More things you'll like about Bloomreach: Culture: A great deal of freedom and trust. At Bloomreach we don't clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. We believe in flexible working hours to accommodate your working style. We work virtual-first with several Bloomreach Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's ahead. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges. Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.) Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-related challenges. Subscription to Calm - sleep and meditation app. We organize 'DisConnect' days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers. Compensation: Restricted Stock Units or Stock Options are granted depending on a team member's role, seniority, and location. Everyone gets to participate in the company's success through the company performance bonus. We offer an employee referral bonus of up to $3,000! We reward & celebrate work anniversaries -- Bloomversaries! (Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote

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Customer Success Manager
Hubstaff
HubstaffUSA (Fully Remote)3 days ago
Full TimeFully RemoteDirector$80,000 - $100,000 / Year
insurancepayrollhubspotsalescustomer successonboarding

Customer Success Manager Remote | North America About Hubstaff Hubstaff helps organizations around the world optimize productivity and workforce operations. Trusted by 20,000+ businesses, our platform powers time tracking, team management, project insights, and payroll automation. We've been a remote-first company for over a decade — and we're on a mission to help distributed teams work smarter, not harder. The Role We're hiring a Customer Success Manager (NAMER) to own the customer journey end to end — ensuring rapid activation, long-term adoption, retention, and expansion of Hubstaff across a portfolio of ~150 mid-market and Enterprise customers across North and South America. Your focus will span Onboarding, Adoption, Retention, Expansion, Renewal, Billing, and Escalations , ensuring every customer achieves measurable outcomes and lasting value from Hubstaff. This is a strategic and hands-on role: you'll act as the trusted advisor to your customers, collaborating cross-functionally with Sales, Product, Marketing, and Support to deliver world-class experiences and sustainable growth. This role is ideal for someone who thrives on building strong relationships, solving complex problems with empathy, and driving impact through data and insight. You'll report to Customer Success Team Lead, working with peers across the Americas and Europe in a highly collaborative, remote-first environment. What You'll Do Own client activation and onboarding — become a Hubstaff subject matter expert and guide new customers from deal close through successful adoption. Lead live onboarding sessions, follow-ups, and check-ins to ensure customers realize time-to-value quickly. Manage ongoing customer relationships — conduct value-driven business reviews, track progress toward customer goals, and proactively drive retention and growth across your book of business. Be directly responsible for Gross and Net Revenue Retention (GRR & NRR) across your book of business. Manage renewals and the associated process, expansion opportunities, and at-risk accounts, ensuring Hubstaff's customers are retained and setup to grow with us. Build and maintain strong, trust-based relationships with key decision-makers and daily users, becoming their advocate and advisor. Deliver key account insights : report on customer health, renewal risk, and expansion opportunities to the wider Hubstaff leadership team. Develop scalable processes and playbooks that streamline onboarding and lifecycle management, contributing to a continuously improving Customer Success practice. Use data to drive action : monitor product adoption metrics, health and associated alerts, feature usage, and engagement data to identify risk or opportunity, and implement targeted success plans. Educate and enable customers through webinars, product walkthroughs, and resources that increase confidence, adoption, and satisfaction. Collaborate cross-functionally with Product, Support, and Engineering teams to resolve issues quickly, advocate for customer feedback, and influence roadmap decisions. Continuously experiment and iterate : test engagement approaches, refine playbooks, and share learnings to enhance customer outcomes and internal efficiency. What You'll Bring 4+ years of experience in Customer Success within a PLG SaaS company. Proven experience managing 100+ accounts , balancing proactive engagement with operational efficiency. Strong ownership mentality — you're accountable for your customers' results and take initiative to solve problems before they escalate. Exceptional relationship and communication skills , able to engage both executive and operational stakeholders with credibility and empathy. Comfortable working with data, dashboards, and customer metrics to inform decisions and drive performance. Experience influencing renewal, retention, and expansion outcomes , ideally in a PLG or subscription-based SaaS model. Familiarity with tools such as Vitally, HubSpot, Slack, and Stripe is a plus. Self-motivated, comfortable working autonomously in a distributed team , and energized by a high-growth, evolving environment. Compensation & Bonus The base salary for this role is $80,000–$100,000 annually , plus the opportunity to earn additional compensation through a quarterly performance bonus. Our bonus plan rewards your impact on customer success, with incentives tied to customer retention and expansion goals. Why You'll Love Working at Hubstaff Fully remote role with flexible working hours Meaningful work — you'll help thousands of teams operate more effectively and sustainably every day Supportive culture built on trust, autonomy, and balance Private health insurance, paid time off, and local benefits (for employees) Annual stipends for home office, wellness, or professional development Clear career progression pathways, mentorship opportunities, and skill development programs Global company retreats in unique destinations, co nnecting our remote team in person Inclusion at Hubstaff We welcome and celebrate diverse backgrounds, perspectives, and experiences. Everyone deserves to feel valued and supported — and we're committed to creating an inclusive environment for all.

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Credentialing Specialist
BetterHelpUSA (Fully Remote)3 days ago
Full TimeFully RemoteSenior$2,080 - $2,080 / Year
dentalmental healthexcelinsurancecrmrecruiting

Who are we and why should you join us? BetterHelp is on a mission to champion the well-being in all of us. We're working to make mental healthcare more accessible, so more people can get the support they need, when they need it. As the world's largest online therapy service, we've connected millions of people with a network of more than 30,000 licensed therapists-- and we're not stopping there. As the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Credentialing Specialist at BetterHelp, you'll join a diverse team of clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. You'll have the opportunity to make an immediate impact, grow alongside the business, and do meaningful work alongside people who care deeply about what we're building together. What are we looking for? We are looking for a Credentialing Specialist who will be responsible for first line management of the credentialing associate team. They will train the team on the tasks that the associates are responsible for completing day to day. As new processes and systems are adopted by the organization, they will be responsible for researching how the team will interact with them then implement those processes and systems. They will also document all knowledge of the BetterHelp Insurance Credentialing workflows then use that documentation to train the team and then improve those processes. This person will work with the Credentialing Team Lead to monitor the performance of the associate team and provide feedback to the team and our contracting partner, TekSystems. They will also help with answering questions from other BH teams and internal credentialing team members and the Credentialing Team Lead will assign additional projects to this person as the need arises. What will you do? Supervision of the credentialing associate team Training of the credentialing associate team Documentation of all BetterHelp Insurance Credentialing processes Analyze and update processes to improve as needed Provide day-to-day guidance, training, and support to credentialing associates and internal BetterHelp team Identify and problem solve inefficiencies in credentialing and recredentialing processes Develop and maintain the credentialing team's relationship with other BetterHelp Teams Track application statuses, credentialing deadlines, and recredentialing timelines to ensure timely completion. Analyze and update processes to improve timelines Maintain accurate and up-to-date provider information in internal databases and Verifiable. Liaise with CVO to resolve any issues or delays in the credentialing process. Provide regular updates to leadership on key metrics and process improvements. What will you NOT do? You will NOT worry about funding. We have startup energy, with the support and resources of our parent company, Teladoc Health. You will NOT be limited to a narrow set of responsibilities. We encourage employees to contribute ideas, develop new skills, collaborate across teams, and explore opportunities that support both their growth and the growing needs of the business. You will NOT be expected to navigate a culture driven by ego or unnecessary hierarchy. We value respectful collaboration, thoughtful debate, and teammates who are committed to shared success. You will NOT be expected to sacrifice your well-being to make an impact. We work hard and hold ourselves to high standards, all while supporting sustainable ways of working. You will NOT have to wonder why your work matters. The work we do here helps to expand access to mental health care and supports people seeking help when they need it. Can I work remotely? Yes. This role can be performed remotely from anywhere in the U.S. While we embrace the flexibility of remote work, we also value opportunities to bring teams together in person for collaboration and connection. BetterHelp covers approved expenses for company-requested travel, and reasonable accommodations are available for employees who are unable to travel. Requirements 1+ years of experience in healthcare credentialing, operations, or administrative support in a payer or provider setting. Strong understanding of NCQA credentialing requirements and best practices. Proficiency with Microsoft Excel/Google Sheets and experience with CRM or credentialing software (e.g., CAQH, Verifable). Excellent organizational and communication skills, with the ability to manage multiple tasks and deadlines. Experience in behavioral health or mental health provider credentialing. Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The salary range for this position is $30/hr - $37/hr. In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2026 Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: BetterHelp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page ( betterhelp.com/careers ) or reputable job boards like our official LinkedIn or Indeed pages, and all official BetterHelp recruitment emails will come from the domain @ betterhelp.com . Our commitment is to ensure a safe and transparent hiring experience for all candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam.

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