Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position based in our Paris office. Please submit your CV in English. The Difference You Will Make As a Market Manager, you will be responsible for the growth of your assigned territory, french West Coast, by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb's strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic host relationship management. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions. A Typical Day Build and manage professional host account relationships within your assigned territory Directly manage accounts to meet and exceed quarterly/annual sales goals Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales Prospect and onboard new, high quality supply in your assigned geography Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients Represent Airbnb in external meetings with Professional Hosts Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders Hold regular optimization calls and business reviews with your clients. Develop strong and long lasting partnerships Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners Leverage your market knowledge to build initiatives Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance Work cross-functionally with public policy, legal, communication and customer support teams to ensure our long-term market success. Engage an entrepreneurial mindset to autonomously design, develop and execute bespoke engagement initiatives for the assigned territory. Support host community programs in your region, contributing to the growth and engagement of Airbnb's community. Your Expertise 6+ years experience in account management, partner support and/or sales. Preferably 2+ years experience in hospitality/travel industry Fluency in French and English is required Must be willing to regularly travel domestically from Paris to your aligned market territory. Typical expectation would be once every 4 to 6 weeks. Proven track record of being able to effectively work a leads pipeline and/or a book of business Proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce and Mixmax experience is a plus Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work Strong time management and prioritization skills Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives; Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus Proven experience working cross-functionally Charismatic self-starter who is resourceful and self-sufficient How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €61.000 — €72.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Please note this is a hybrid position from our Paris office. Please submit your CV in English. The Community you will join: Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. These hosts are individuals who manage their own property or support owners by hosting on their behalf. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb. The difference you will make: As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging entrepreneurs by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be essential that you support them in delivering authentic, high-quality hosting that creates memorable guest experiences. Beyond one-to-one account management responsibilities, you'll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb. A typical day: Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb. Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality. Secure availability over high compression dates, ensuring hosts maximize their revenue potential. Educate hosts on product updates and policy changes, while channeling their feedback to internal teams. Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform. Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success. Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs. Your expertise: 3+ years of experience in new sales, account management, or partner support. 2+ years of hospitality/travel industry experience (nice to have). Strong time management and prioritization skills, with the ability to manage multiple accounts effectively. Proven experience working a book of business, driving engagement and growth through proactive account management. Highly goal-driven, with a strong bias for action and persistence in the face of challenges. Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person. Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus). Fluency in French & English. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €48.000 — €56.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Germany Annual Pay Range €104.000 — €130.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Ireland Annual Pay Range €102.000 — €128.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Spain Annual Pay Range €85.000 — €105.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
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Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Italy Annual Pay Range €85.000 — €105.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. France Annual Pay Range €96.000 — €120.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Manager, Key Accounts - Hotels
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Airbnb Hotels team is a fun, fast-growing group leading Airbnb's expansion into the hotel sector. Operating with an entrepreneurial spirit, this team combines the simplicity, product excellence and guest-centred ethos that define Airbnb. Our mission is to deliver the smoothest, most intuitive hotel booking experience for guests, while helping hotel partners easily drive incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners. The Difference You Will Make Build a global team. Open doors no one at Airbnb has opened yet. Airbnb Hotels is one of the most exciting growth stories in travel, and we're only getting started. As Manager, Key Accounts, you will build and lead a brand new, globally distributed team of Enterprise Account Managers. Together you will win and onboard high-value, above-property hotel groups with hundreds of hotels across multiple continents. We're looking for someone who brings: Proven leadership of a key, strategic or enterprise accounts team , ideally globally distributed A network and reputation in travel and hospitality , ideally hotels Real negotiation experience with high-value partners A builder's mindset, with a track record of creating teams, playbooks and processes where none existed Strong cross-functional influence across a matrix organisation What you'll own: End-to-end partner management at hotel headquarter and regional office level Mutual account plans that drive supply and strategic relationship value The global Key Accounts strategy, in line with the Enterprise Team playbook A clear mandate to consistently exceed quarterly business KPIs World-class account management practices, operational excellence and partner satisfaction The voice of Key Accounts within Hotels leadership A collaborative, growth-oriented team that you mentor and motivate This position reports to the Global Head, Hotel Enterprise and Connectivity Partnerships, and offers a unique opportunity to shape Airbnb's growth in the hotel market. Why this role: Lead a brand new team in a business that only launched this year Shape the Key Accounts playbook from day one Own the relationships, the targets and the strategy for a global segment Work with a leadership team that is moving fast and backing this business A Typical Day Lead a distributed team of Enterprise Account Managers, supporting them on partner management and new business development for supply acquisition Own the team's quarterly revenue, supply acquisition and OKR targets, and ensure they are met and exceeded Take partners from first conversation through negotiation, signed deal and onboarding Develop and execute the Key Accounts playbook in line with global strategy, working closely with Hotel functional teams across regions Manage and grow relationships with multi-national hotel groups, acting as an escalation option for your team where needed Build the operational rhythm for the team: establish and track KPIs, analyse growth and key metrics to identify trends, surface new business opportunities, and resolve business challenges with urgency Support the Hotels field team in achieving their goals through well-designed field-level action plans Work closely with Product, Technical Support, Connectivity, RevOps and Hotels Cross-Functional Leadership to drive feature adoption and business performance Represent Airbnb at industry and partner events, and organise internal partner events Hold regular team meetings, 1:1s, and performance and development reviews Organise team business gatherings, quarterly kick-offs and team-building events Your Expertise Must-haves 12+ years of professional experience and at least 8+ years in sales or account management roles in travel, hospitality or e-commerce 6+ years of experience managing and leading high-performing teams, with a proven track record of meeting and exceeding goals Experience leading a globally distributed team and driving solutions to improve supply acquisition and revenue goals, ideally across international markets Established relationships with, or deep knowledge of, major hotel groups across the global hospitality landscape Entrepreneurial mindset developed from experience having launched companies, teams or significant initiatives where resources, processes and capabilities had to be created, not handed to you or followed Proven track record of preparing and executing complex negotiations with high-value partner organisations Highly motivated team builder with the ability to coach and mentor account managers Ability to develop a strategy, communicate it clearly, and secure buy-in and support to execute against quarterly goals Strong analytical skills to identify opportunities, operationalise execution with regional teams, and drive business results Ability to influence senior executives, both within regional Airbnb leadership and within partner leadership teams Ability to work within a matrix, solve problems, and influence cross-functional and cross-regional teams, with strong stakeholder management across Marketing, Legal, FP&A, Payments, Product, regional field teams, and Enterprise and Connectivity teams Fluency in English required Willingness to travel globally up to 60% of the time as needed to meet team members and engage with partners and customers at industry events Nice-to-haves Experience in the hospitality technology space, including familiarity with OTAs and hotel distribution (strongly preferred) Experience developing and driving channel sales and marketing initiatives with global partners Proficiency with tools such as CRM tools (Salesforce), project management tools (Asana, Airtable), and business intelligence tools (Tableau, Looker, Claude) French or another major European language Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. United Kingdom Annual Pay Range £94,000 — £118,000 GBP Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb's hiring process: our open roles are posted on Airbnb's Career's Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We'll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team At Stripe, we want to give every candidate a stellar experience, no matter the outcome of their interview. Our Recruiting Coordination team manages several aspects of recruiting administration to provide a great experience for our candidates, shepherding them through the entire process. This role will involve playing a key role in the coordination of the interview process across many regions, functions and role types. What you'll do Responsibilities: Schedule high volume interviews for Stripe candidates globally, with speed and efficiency Work closely with recruiters and interviewers in delivering a great candidate experience throughout the interview process Solve problems and adapt quickly as priorities change, while handling sensitive information with discretion Work closely with other coordinators and cross-functional partners to support hiring Own the onsite candidate experience, acting as their primary host in the office to ensure a seamless and welcoming experience Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements Highly organized with the ability to prioritize multiple stakeholders and tasks while managing their work time efficiently Excellent verbal and written communication skills, with an appropriate blend of professionalism and friendliness Preferred qualifications 1+ years of experience in an admin/coordination-based role in a fast-paced environment Ability to be a team player; adept at working with multiple people at any given time Incredible organizational skills; superb attention to detail Flexibility: able to shift tasks and priorities in a big way at the drop of a hat; comfortable working with ambiguity Creative and process-driven: you're constantly looking for ways to make things work more efficiently Ability to connect and interact with different types of people Project management experience a plus
About the team Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe's global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse. Fraud doesn't stand still, and it isn't limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence. What you'll do As a product manager on the Radar team, you'll work directly with customers to understand the novel fraud and abuse attacks they face, identify the most important problems to solve, and turn those insights into product strategy and a roadmap. You'll work at the intersection of customers, engineering, data science, design, and commercial teams to shape what we build and bring it to market. Your work will span the fraud and abuse detection and control capabilities at the heart of Radar and the user and developer experiences that put those capabilities into our customers' hands. This role requires both urgency and taste. You'll move quickly as threats evolve, without compromising on reliability, craft, or the details that make complex products feel beautifully simple. Responsibilities Develop a deep understanding of the fraud and abuse landscape. Investigate emerging attacks with customers, assess their financial and operational impact, and distinguish isolated incidents from opportunities to build broadly useful defenses. Translate findings into a product strategy and roadmap, prioritizing the defenses that deliver the greatest customer and business impact. Partner with engineering, data science, and design to explore signals, shape solutions, and rapidly turn effective defenses into scalable, reliable products. Set the pace for the team by scoping the product thoughtfully, prioritizing ruthlessly, and executing with high rigor. Work with sales, marketing, and customer-facing teams to validate demand, coordinate launches, and help customers adopt and maximize the value they get from new capabilities. Own product performance, user experience, and business metrics to guide iteration and communicate progress. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of Product Management experience Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You're comfortable digging into data, writing SQL when needed, and defining metrics that connect product decisions to user outcomes. Scrappy and resourceful, with experience taking products from zero to one. You find ways to test ideas quickly, learn from real users, and turn early solutions into products that scale. Strong commercial and business acumen. You understand how customer problems translate into willingness to pay, adoption, and durable business value. Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, product positioning, and adoption. Experience shipping Dashboard and API products, with empathy for both end users and developers and an understanding of their different workflows. Comfort with substantial ambiguity. You can set direction with incomplete information, make thoughtful trade-offs, and adapt as new evidence emerges. Technical fluency to go deep with engineering and data teams on complex systems, understand constraints, and evaluate alternative approaches. Strong written and verbal communication skills, with a talent for distilling complex customer problems into precise, actionable framing. An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience. Preferred qualifications Experience building fraud prevention, risk, security, or ML powered products. Experience developing machine learning powered products and evaluating trade-offs between detection effectiveness and customer friction. Experience building tools for fraud analysts or risk teams, or developer products that support real-time decisions. Software engineering, data science, or similar technical experience.
About the team Radar helps businesses prevent fraud and abuse without getting in the way of legitimate customers. We combine machine learning powered by Stripe's global network with intuitive dashboard experiences and developer APIs, to give our users comprehensive controls and insights to protect their business against threats ranging from payment fraud and card testing to bot and free trial abuse. Fraud doesn't stand still, and it isn't limited to checkout. As businesses launch new products and business models, attackers find new ways to exploit them. We obsess about understanding those attacks, identifying defenses that work, and making sophisticated fraud prevention simple for the businesses that depend on us to help them protect and grow their revenue with confidence. What you'll do As a product manager on the Radar team, you'll help customers, developers, and partners bring fraud prevention naturally into the systems and workflows they rely on. You'll shape products that make fraud management feel effortless, connecting Radar's capabilities to the tools and experiences our users build and run. You'll work at the intersection of customer needs and commercial opportunities to shape what we build and how we bring it to market. Working closely with engineering, data science, design, and go-to-market teams, you'll build products and relationships that deliver lasting value to customers and partners. You'll connect technical decisions to commercial outcomes while maintaining a high bar for reliability, craft, and the details that make complex products feel simple. Responsibilities Develop a deep understanding of the payments and fraud landscape, how businesses manage risk, and the systems and workflows they rely on. Work directly with customers, developers, and partners to uncover unmet needs, understand integration challenges, and identify opportunities to build broadly useful products. Develop and communicate a clear product strategy and roadmap, prioritizing opportunities based on user impact, technical feasibility, and business value. Partner closely with engineering and data science to turn sophisticated fraud control and monitoring capabilities into reliable APIs, intuitive tools, and well-crafted developer experiences. Drive product development from ideation through launch, setting the pace, scoping thoughtfully, prioritizing ruthlessly, and executing with rigor. Collaborate deeply with sales, marketing, and partnerships teams to identify opportunities, validate demand, and drive the adoption of new experiences. Work with customers and partners through early implementations, using hands-on feedback to improve documentation, onboarding, and the path from initial evaluation to production use. Own metrics for integration success, adoption, retention, revenue, and user value; use results to guide product and commercial decisions and communicate progress. Communicate clearly with internal and external stakeholders about priorities, trade-offs, progress, and results, building alignment across teams you don't directly manage. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of Product Management experience Highly analytical, with a rigorous approach to quantitative and qualitative evidence. You're comfortable digging into data, writing SQL when needed, and connecting product decisions to user and business outcomes. Scrappy and resourceful, with experience taking products from zero to one. You thrive in early-stage environments, test ideas quickly, and turn what you learn into products that scale. Strong commercial and business acumen. You understand how customer needs, market dynamics, and product differentiation translate into adoption and durable business value. Proven cross-functional leadership, including experience partnering with B2B sales teams on customer discovery, technical evaluation, and commercialization. Experience shipping Dashboard and API products, with empathy for end users and developers alike. Experience developing pricing and monetization models for B2B products. Technical fluency to go deep with engineers on APIs, system architecture, and integration trade-offs, and to explain those decisions clearly to customers. Strong written and verbal communication skills, with a talent for distilling complex user problems into precise, actionable framing. An ownership mindset and a high bar for product quality. You do what it takes to solve user problems and care deeply about the details of the experience. Preferred qualifications Experience building fraud prevention, risk, security, or ML powered products. Experience building developer platforms and working with integration partners, including navigating technical dependencies and high-stakes external relationships.
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team defines and delivers user-facing experiences across Stripe. Product Designers work closely with engineers, product managers, researchers, strategists, operations, data scientists, and marketers to shape products from early strategy through launch and iteration. You'll be joining the Risk team, which shapes how businesses get started on Stripe, build trust, stay compliant, and grow with confidence. The work spans businesses of every size and helps keep both our users and Stripe's ecosystem safe. Risk is a high-impact design space where the problems are both strategic and complex. As a designer on the team, you'll help bring clarity to critical user moments, reduce friction for legitimate businesses, and raise the craft bar where trust, ease, and confidence matter most. This role is a strong fit for a designer who is energized by complexity, motivated by impact, and excited to turn difficult systems into simple, intuitive experiences. What you'll do In this role, you'll design experiences that help businesses start and grow successfully on Stripe. You'll work closely with cross-functional partners to define problems, shape direction, and ship high-quality experiences. Responsibilities Translate complex systems, policies, and operational constraints into clear, thoughtful product experiences Identify high-leverage opportunities that improve coherence across journeys, touchpoints, and surfaces Partner closely with PMs, engineers, researchers, operations, and strategists to shape product direction and drive user and business outcomes Develop both long-term strategy and pragmatic short-term solutions Design, prototype, and communicate ideas with creative storytelling and demos Use qualitative and quantitative signals to inform decisions and evaluate impact Work closely with engineering to ensure a high bar for craft and implementation quality Contribute to shared patterns and systems that help the broader Risk organization build with coherence Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 4+ years of relevant product design experience at a product-driven technology company A portfolio demonstrating strong visual craft, interaction design, and systems thinking Experience working on complex product areas with multiple stakeholders, constraints, and interconnected workflows Strong product thinking and the ability to shape direction, not just execute against requirements Demonstrated ability to prototype and design across multiple touchpoints and surfaces Excellent written and verbal communication skills, with the ability to influence through clear design rationale and artifacts You'll likely thrive in this role if you: Think in systems and design solutions that scale across users, workflows, and surfaces Have strong product judgment and influence beyond the UI Care deeply about quality from concept through implementation Are comfortable operating in fast-moving environments where priorities may shift in response to policy, operational, or regulatory needs