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Senior Director, Global Support
ProveRemote (Fully Remote)14 days ago
InternshipFully RemoteSenior
platform engineeringjiraremediationarchitecturecrmsalesforce+5

Headquarters: United States (Remote) About Prove As the world moves to a mobile-first economy, businesses need to modernize how they acquire, engage with and enable consumers. Prove's phone-centric identity tokenization and passive cryptographic authentication solutions reduce friction, enhance security and privacy across all digital channels, and accelerate revenues while reducing operating expenses and fraud losses. Over 1,000 enterprise customers use Prove's platform to process 20 billion customer requests annually across industries, including banking, lending, healthcare, gaming, crypto, e-commerce, marketplaces, and payments. For the latest updates from Prove, follow us on LinkedIn. Prove is driving the future of digital identity. We are looking for Provers who know how to make an impact. We're talking self-starting professionals who thrive in a fast-paced environment, process information quickly, and make intelligent decisions. The work is challenging and requires not only smart but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together. Prove has big plans, and we're excited about the future. If this sounds like the place for you – come join our team! Title: Senior Director, Global Customer Support Department: Support / Operations (iO) Reports To: Chief Customer Officer FLSA Status: Exempt Location: US Remote Position Overview The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove's worldwide support vision, strategy, and operational framework. Reporting to executive leadership, this role oversees a dual-shore support delivery model - leading high-performing US-based technical support and escalation teams while governing offshore support operations and BPO/vendor partners across global regions. This leader will drive continuous evolution across Prove's global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures that support rapid enterprise growth, while optimizing the scope, capacity, and productivity of each support tier. Working closely with Product, Engineering, Revenue, and Customer Success, the Senior Director will champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence across all geographic hubs. Key Responsibilities Global Leadership & Dual-Shore Operations (US & Offshore) Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams. Offshore & Vendor Governance: Direct offshore vendor partnerships, BPO relationships, and captive international teams, ensuring seamless follow-the-sun coverage, strict quality assurance, and aligned culture. Talent Development & Culture: Inspire, mentor, and build career pathways for support managers, leads, and engineers across US and international hubs. Strategic Vision & Operational Excellence Support Strategy & Scalability: Define and execute the global technical support strategy, aligning organizational goals with enterprise customer growth and retention. Assess team capabilities and optimize skills and experience to reduce burden on internal teams. SLA & KPI Performance: Establish, monitor, and optimize global performance frameworks (CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, Escalation Rates). Process Standardization: Design and enforce standardized standard operating procedures (SOPs) across domestic and offshore teams to maintain consistent high-quality service delivery globally. Executive reporting: Real time dashboards and consistent reporting to ET on the health of customer support, bottlenecks and top issues raised by customers. Digital Transformation, Systems & AI Automation Modernization & Systems Leadership: Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems. Self-Service & AI Integration: Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams. Data & Analytics Insights: Deliver executive-level operational dashboards and qualitative/quantitative insights to quantify support business impact and identify root-cause trends. Executive Escalation & Cross-Functional Alignment Enterprise Escalation Management: Define and implement an escalation management process to ensure effective resolution and clear communication internally and externally, for critical platform incidents and high-value enterprise customer issues. Design and implement internal escalation flows to the different internal teams owning ticket resolution, with clear visibility into bottlenecks and aging issues. Voice of Customer (VOC) Feedback Loop: Partner closely with Product, Engineering, Platform Engineering, and Revenue leadership to systematically channel support insights into product roadmap improvements and defect remediation. Cross-Functional Collaboration: Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences. Qualifications and Experience Industry Experience: 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments. Leadership Track Record: 5+ years of experience leading multi-tier global support organizations at the Director or Senior Director level. Dual-Shore & Offshore Management: Proven success managing distributed teams across the US as well as offshore delivery centers or third-party outsourcing (BPO) partners. Technical Agility: Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems (e.g., Salesforce Service Cloud, Zendesk, Jira, PagerDuty, AI platform tooling). Analytical & Operational Expertise: Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics. Executive Communication: Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients. Education: Bachelor's degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience (Master's or MBA preferred). Offered salary will be determined by the applicant's education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data. Prove follows a market driven compensation philosophy based on geographic location and respective market rates. Job offers will be aligned to location. Please speak with your recruiter if you have questions. Prove defines: Metro 2 - NYC metro area, Seattle metro area, Los Angeles metro area, and the Miami metro area. Metro 3 - all other cities across the domestic United States, with the exception of the San Francisco Bay Area. Benefits & Perks for FTE Provers: Competitive salaries & Bonus Plan (for eligible roles) and Equity Plan Modern Health for financial, mental, and physical wellness 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices) Unlimited Vacation and Flexible hours Comprehensive medical benefits for you and your family ️ Emotional & Physical Wellness – Access to wellness services (EAP & Prove Well-Being Reimbursement) Bottomless snacks & beverages for certain office locations Daily GrubHub stipend for lunch if coming into the office (US Offices) A great place to work and connect with other talented Provers like yourself! Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Prove we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Equal Opportunity Employment: Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics Privacy & Data Protection: When you are applying for a job at Prove, we collect and use your personal information in the job application process. To understand more about how Prove uses your personal information, please see our Recruitment Privacy Policy on our website. To apply: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support

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Technical CRM Project Manager (French Speaking)
Full TimeFully RemoteMid
project managementschedulingexcelhubspotcrm

Headquarters: Belgium URL: http://hubledigital.com Description Welcome to Huble 👋, HubSpot's 2024 global partner of the year! We are a global HubSpot, AI, marketing & creative consultancy enabling mid-market and enterprise businesses move faster, adapt smarter, and innovate freely—by building their business around HubSpot's CRM. We believe in striking a balance between professionalism and being human. As a Technical Project Manager, you will be the driving force behind the development and management of project plans for CRM integration projects within HubSpot. From start to finish, you will be involved in every aspect of the project, including discovery, implementation, UAT, change management, and integrations. Your expertise will be crucial in managing project scope, assessing requirements, and effectively communicating with stakeholders to ensure the successful delivery of projects. 🚀 Here are a few of the tasks you'll get to work on 1) Expertly managing project scheduling and budget planning Develop a project plan that meets stakeholders/customers needs and delivers desired outcomes within budget. Partner with Resource Managers to accurately predict and allocate the necessary resources. Create and manage a budget that reflects the scope of work and resource requirements. 2) Streamlined project tracking, reporting, and administration Responsible for completing, distributing, and storing all project documentation. Ensuring timely preparation of briefs and resolving unclear or incomplete situations is your responsibility. Monitor and provide regular updates to ensure project progress aligns with client goals. 3)Effective project communication, timeliness, and client satisfaction Articulate problems and bring the right people together to solve them with a sense of urgency. Monitoring communications and ensuring that all client communication is being responded to and dealt with. Analyze project performance, identify areas for improvement, and effectively communicate and manage project risks. 🏗️ To excel in this role, you should have the following A bachelor's degree or equivalent in Computer Science, Information Science, or similar field. Mid-level years of experience at a senior level working on systems integrations / CRM implementations projects. Proficiency in Project Management Methodologies, preferably with formal training. Experience in a Consultancy, Agency, or Software development organization is highly desirable. ⚡️ These personal qualities are key to your success Have an unwavering passion for driving results and making things happen. Approach problem-solving with a keen analytical mindset and meticulous attention to detail. Thrive in fast-paced, ever-changing environments, successfully navigating complexity and embracing change. Excel in forming strong interpersonal connections and possess remarkable resourcefulness. Demonstrate exceptional written and verbal communication skills. Proficient in English and French at a business level. 🎁 As part of the remuneration package, you will receive the following: 🌍 Work from anywhere - Enjoy the freedom of remote work within the country of employment. 👭 Quarterly social events - get to bond with your co-workers during our quarterly get-togethers. 🪑 Create your ideal workspace - Receive a budget to set up your home office with your preferred desk and chair. 💻 Choice of devices - Choose between a MacBook or Windows Laptop, complete with a monitor and mouse. 🧘 Flexible working hours - Benefit from flexible working hours to accommodate your personal needs, whether it's for leisure or family commitments. 👕 Show your company pride - Get your hands on Huble Swag. 🛣️ Interview Process Intro Call (20 min) 1st Interview (30 min) Take-Home Assessment [2 days to complete] 2nd Interview (45 min) - you will present your approach to the assessment Final Interview (30 min) 🤝 Ready to make a move? If you are ready to take on this exciting opportunity and join our team, we would love to hear from you. Apply today and let's Huble together! NB - Please note that candidates must reside and have the legal right to work and current residency in the locations mentioned. Please note that we have not enlisted the help of external recruiters for this role. If contacted by someone outside of Huble who does not have the @hubledigital.com email domain, please inform us immediately. Thank you! To apply: https://weworkremotely.com/remote-jobs/huble-technical-crm-project-manager-french-speaking

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Pre-Sales Senior Consultant (ERP/CRM)/Remote
InternshipFully RemoteSenior
crmsaleserp

Headquarters: Cairo, Cairo Governorate, Egypt URL: http://mullerssolutions.com Description Müller's Solutions is seeking an experienced Pre-Sales Senior Consultant specializing in ERP and CRM solutions to join our remote team. In this role, you will leverage your expertise to support the sales process by providing technical insights, conducting product demonstrations, and tailoring solutions to meet client requirements. You will collaborate closely with sales, marketing, and technical teams to develop compelling proposals that drive business growth. Key Responsibilities: Engage with prospective clients to understand their business challenges and requirements related to ERP and CRM systems. Develop and deliver tailored product demonstrations, presentations, and workshops. Collaborate with sales teams to develop winning strategies and solution proposals. Provide technical guidance and support during the entire sales cycle, including responding to RFPs and RFIs. Stay up-to-date with industry trends, competitive landscape, and product updates to position solutions effectively. Work remotely while maintaining excellent communication and collaboration with internal teams and clients. Requirements Requirements: Bachelor's degree in Business, Information Technology, or a related field. Minimum of 5 years of experience in a pre-sales or solution consulting role focused on ERP and CRM systems. Strong knowledge of ERP and CRM platforms, their functionalities, and deployment strategies. Excellent presentation, communication, and negotiation skills. Ability to translate complex technical concepts into business value propositions. Experience working remotely with self-motivation and discipline. Proven track record of supporting successful sales engagements and closing deals. Ability to manage multiple priorities and work in a fast-paced environment. Benefits Why Join Us: Opportunity to work with a talented and passionate team. Competitive salary and benefits package. Exciting projects and innovative work environment. To apply: https://weworkremotely.com/remote-jobs/muller-s-solutions-pre-sales-senior-consultant-erp-crm-remote

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Sales Development Representative - Service Provider
Full TimeFully RemoteMid$58,500 - $58,500 / Year
dentalinsurancedata privacycoachingcrmsales+6

Headquarters: Remote US What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That's why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 5M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: SDR Manager Location: Remote US Compensation Range: $58,500 base with on target earnings at $78,000 plus equity What You'll Do: Huntress is looking for a talented and passionate Sales Development Representative (SDR) to help fuel our continued growth. In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. You are outcome-obsessed in how you work, with a clear eye on the right next step, the right partner fit, and the follow-through it takes to create real pipeline impact. In the daily rhythm of prospecting into the MSP and MSSP space, you bring warrior spirit. You stay steady through rejection, keep your standards high, and come back sharper on the next call. You also give a sh*t about the people on the other end of the phone, leading with honesty, curiosity, and respect as you help prospective partners understand the value Huntress can deliver to their business and their customers. Responsibilities: Establish rapport and trust with managed service provider (MSP) and managed security service provider (MSSP) prospects via phone, email, and LinkedIn to understand their business and their fit with Huntress. Set qualified meetings within our ideal customer profile by following best practices and standard processes. Generate and qualify net-new accounts and work inbound opportunities to create a pipeline for the Account Executive team. Use clear, value-driven messaging to build interest in Huntress and answer prospect questions with honesty, professionalism, and empathy. Research accounts, document prospecting activity, and qualification notes in CRM, and maintain strong data hygiene. Use AI tools with good judgment to support account research, call prep, and message drafting in your day-to-day work. Keep improving your cold calling, messaging, and pipeline management skills through training, feedback, and repetition. What You Bring to the Team: 8+ months of experience in a quota-carrying outbound B2B SaaS sales role. Experience with outbound cold calling. Strong time management and the ability to prioritize competing tasks. Comfort working across CRM, prospecting tools, and multiple systems at the same time. Attention to detail when taking notes, setting meetings, and following the process. A coachable mindset and a genuine interest in continuing to grow your sales and cybersecurity knowledge. Curiosity about AI and the judgment to use it in practical ways that help you work faster and smarter in your day-to-day. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit small businesses. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote To apply: https://weworkremotely.com/remote-jobs/huntress-sales-development-representative-service-provider

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Senior Product Manager
RyftpayManchester, Germany14 days ago
Full TimeOn-siteSenior
agileconcretearchitecturecompliancecompliancesales+1

About Ryft Ryft is a regulated payment facilitator and authorised payment institution building the infrastructure layer for modern commerce platforms. We enable marketplaces, SaaS platforms and multi-party ecosystems to embed and monetise payments natively. Our technology handles onboarding, compliance, orchestration, split payments and revenue sharing, allowing our partners to focus on growth while we manage complexity. We are now entering the next phase of scale, expanding into new verticals and building a category-defining embedded payments platform. About the Job Are you a strategic thinker who loves the intersection of business, technology, and finance? We are looking for a Senior Product Manager to join Ryft, a high-growth fintech start-up, to help define and drive the next generation of our payments platform. In this pivotal role, you will act as the bridge between our Executive/Sales teams and our Software Engineering teams. You will be responsible for translating high-level business vision and commercial requirements into a concrete, executable product roadmap. You won't just be managing features; you'll be shaping the future of how marketplaces and merchants handle payments globally. This is a hybrid role based in central Manchester, with 2 days per week in the office. Responsibilities Strategic Roadmap Ownership: Work directly with the Exec and Sales teams to identify market opportunities and define the features that keep the Ryft Payments Platform at the cutting edge. Bridge Sales & Engineering: Translate complex commercial needs and customer feedback into clear, actionable technical requirements and user stories for our engineering squads. End-to-End Delivery: Collaborate closely with Software Engineering to ensure features are built to a high standard and delivered on time for Ryft customers. Stakeholder Management: Balance competing priorities between sales-led requests and long-term platform scalability, keeping all parties aligned and informed. Market & Regulatory Insight: Stay ahead of industry trends and regulatory changes (like PSD3) to ensure Ryft remains compliant and competitive. Product Success: Define and track key performance metrics to measure the impact of new features and inform future iterations. Experience & Skills Required Fintech/Payments Background: Proven experience managing B2B or Fintech products, ideally with a deep understanding of the payment value chain (Gateways, Acquirers, etc.). Strategic Communication: Exceptional ability to communicate with both executive leadership and technical teams, translating "business-speak" into "dev-speak" and vice-versa. Prioritisation Excellence: A data-driven approach to prioritisation, with the ability to say "no" or "not now" to protect the platform's integrity. Technical Literacy: While you don't need to write code, you should be comfortable discussing system architecture and technical constraints with senior engineers. Agile Leadership: Experience working in fast-paced, high-growth startup environments using Agile methodologies to deliver complex products. Nice to Have Marketplace Experience: Familiarity with automated merchant onboarding and marketplace settlement flows. Regulatory Knowledge: Experience navigating financial compliance and regulatory landscapes. Why Ryft? At Ryft, we value a "founder's mindset." You will have a massive impact on our trajectory and the autonomy to own significant parts of our product strategy. If you thrive in a collaborative, fast-paced environment and want to build the future of fintech, we want to hear from you. Right to Work: Applicants must have the right to work in the UK. Find Jobs in United Kingdom on Arbeitnow

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office administrator
Full TimeOn-siteMidCA$41,600 - CA$52,000 / Year
hvacschedulingaccounts payableaccounts receivablequickbooksclaims+3

A Plus Quality Inc is seeking a highly organized and customer-oriented Office Administrator to join our dynamic team. The ideal candidate will have excellent communication skills and a strong ability to multitask. Responsibiltes: Manage and maintain daily office administrative functions, including filing, data entry, documentation, customer records, and general office organization. Answer incoming telephone calls, emails, and other customer inquiries in a professional, courteous, and timely manner. Provide exceptional customer service, including responding to customer concerns, resolving issues where possible, and escalating matters to management when required. Schedule HVAC service appointments, maintenance visits, installations, inspections, and follow-up appointments, including coordinating schedules with technicians and customers. Send appointment confirmations, reminders, follow-up communications, and other customer notifications as required. Follow up with customers following service calls to confirm satisfaction, address concerns, obtain required information, and identify additional service requirements. Manage and maintain assigned customer accounts and develop professional relationships with customers, property managers, suppliers, and other business contacts. Assist with customer retention and business development activities, including contacting existing and prospective customers regarding Company services. Contact prospective customers and property managers to introduce and promote the Company's HVAC services and assist with generating new business opportunities. Assist with obtaining, monitoring, and responding to customer reviews and online feedback in accordance with Company policies. Process and coordinate equipment and parts warranty claims, including gathering required documentation, communicating with manufacturers and suppliers, submitting claims, and following up until resolution. Order replacement parts, equipment, and materials as directed and maintain accurate records of orders, deliveries, backorders, and outstanding requirements. Assist with inventory management, including monitoring stock levels, receiving and organizing materials, and communicating inventory requirements to management. Prepare, maintain, and process work orders, service documentation, purchase orders, invoices, quotations, reports, and other administrative records. Use and maintain Company software and systems, including QuickBooks, Microsoft Office, Google Workspace, field service management software, scheduling systems, customer databases, and other systems designated by the Company. Assist with accounts receivable, accounts payable, invoice follow-up, payment collection, and other administrative financial functions as directed by management. Assist with marketing, advertising, social media, customer communications, promotions, and sales initiatives as required. Maintain accurate and up-to-date customer, technician, equipment, warranty, supplier, and service information. Maintain the confidentiality and security of Company records, customer information, pricing, financial information, employee information, and other proprietary information. Work independently while maintaining effective communication with Company management, technicians, customers, suppliers, and other employees. Perform other reasonable administrative, customer service, operational, marketing, sales, or related duties as may be assigned by the Company from time to time. Qualifications: Experience in office administration or customer service is preferred. Strong organizational and time management skills. Excellent communication and interpersonal skills. Proficiency in QuickBooks, Microsoft Office Suite & Google Workspace Previous experience in office administration, customer service, or a service-based industry preferred Experience with field service management software is preferred Ability to work

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retail sales associate
TemporaryOn-siteJuniorCA$37,960 - CA$54,080 / Year
mental healthsales

Great Part Time Job 40% Discount Free Product EAP Fun Stores At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we do. We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.Summary Join the team as a Seasonal Sales Associate this holiday and help spread the cheer! As a Seasonal Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.Responsibilities Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Drive rewards program enrollment and engagement on both the sales floor and at check-out. Support product replenishment activities and maintain brand standards to keep the store full and abundant. Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience results in a fast-paced environment. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Benefits Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good - every day. Benefits for eligible associates include: No-cost mental health and well-being support through our Employee Assistance Program (EAP). Enjoy a 40% merchandise discount and qualify for free products so you can experience and share the brand you love. Visit for more details. Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accom

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Senior Client Solutions Manager - Influencer Marketing (Freelance) | UK
Full TimeOn-siteSenior
goproject managementinstagramtiktoksalespartnerships+1

About Kyra Kyra is an enterprise influencer marketing platform working with brands like SharkNinja, Coach, H&M, Ray-Ban, and Converse. Our platform manages the full lifecycle — creator discovery, campaign management, content review, payments, analytics, and AI-powered intelligence across TikTok, Instagram, and YouTube. 📍London (Hybrid) 💰 Competitive, dependent on experience The Opportunity You will be work on of one of Kyra's largest and most complex global enterprise accounts: a fast-moving, multi-category consumer brand with 12+ sub-brands, 35+ active stakeholders, and campaigns running simultaneously across multiple regions. Your job is to keep delivery tight, keep the client happy, and be a safe pair of hands on a flagship account. This is not about growing or expanding the account. The commercial relationship is locked in. The job is world-class servicing at enterprise scale. What you'll do: Work on the global account relationship across 12+ sub-brands and multiple regions. Stay organised across a volume of comms, briefs, and stakeholders that is genuinely unusual. Orchestrate cross-functional teams: creative, paid media, creator partnerships, and product. You are the connective tissue. If something drifts, you see it early and fix it. If something drifts (performance, scope, relationship, or timeline) you see it early and fix it. No surprises. Steady, organised ownership. 🎯 Co-own the Relationship Work on client relationships across product launches, seasonal campaigns, and always-on programmes. Multi-thread across their teams. Build trust at every level. Have direct conversations when performance needs to improve. 📈 Turn Insight into Strategy Translate campaign data into clear, executive-level recommendations using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means. 🔍 Work On Delivery End-to-End Lead client onboarding for new briefs: build decks, verify SOW accuracy, coordinate internal teams, demo the platform. Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. With 6+ briefs running simultaneously, operational precision is everything. Keep work on-brand, on-time, and within margin. 📊 Protect & Grow Revenue Lead post-campaign analysis: run internal post-mortems, build PCA decks, present performance narratives. Work on exec-ready reporting (QBRs/EBRs). Reporting should inform decisions, not just recap them. 🛡️ Keep the System Tight Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost. Feed client insights back into product development. Feed Insight Back into Product Surface client needs, pain points, and feature requests back into the product team. You are the closest person to how the client actually uses the platform. What We're Looking For We're looking for someone who has: 8+ years in influencer or creator marketing Campaign execution experience. You have actually run creator marketing activations, not just managed client relationships from a distance. Enterprise account servicing at scale. Multi-stakeholder, high-volume, complex. You have managed accounts with this many moving parts before. Exceptional organisation. The volume of comms, briefs, regions, and stakeholders on this account is unusually high. Getting lost is easy. You don't get lost. Self-starter with an entrepreneurial mindset. You'll work on learning, build internal relationships proactively, and don't wait to be told what to do. Strong hands-on campaign experience, with real fluency in TikTok. AI fluency, applied. Our platform is AI-powered and you'll be expected to get up to speed fast and use it daily for client summaries, performance narratives, and campaign analysis. We're looking for people already comfortable using AI tools in their workflow, so the learning curve is the platform, not the concept. Comfortable working across project management tools (Asana, Airtable, Slack) and reporting dashboards. CPG or multi-category consumer brand experience is a plus. Bonus if you're English and Spanish bilingual speaking. You should be commercially sharp, operationally reliable, and able to speak confidently about the accounts you've managed. Traits That Matter Proactive. Organised. Adaptable. Self-starting. Comfortable with ambiguity. You don't wait for problems to land. You see them coming and act. You don't need rigid processes or hand-holding. Tools, product, and ways of working evolve constantly here, and you thrive on that. You're willing to say "I don't know" and go find out. You take feedback well. You build trust fast. Nice to have If you speak one of these languages - Spanish, French, German, Italian What Success Looks Like What Success Looks Like By Month 1: You have full context on all active sub-brands, briefs, and stakeholders. You've built a strong working relationship with the Campaign Director and the internal pod. The client knows your name and trusts you to run things. By Month 3: Delivery is running smoothly across all regions. You work on reporting and client comms without oversight. Post-campaign analysis is sharp and drives clear recommendations. Internal teams come to you, not around you. By Month 6: The account is in better shape than when you arrived. Stakeholder satisfaction is high. Nothing has been dropped. Leadership trusts your judgement completely 💟 Support If you have a condition or require an adjustment to our interview process - please let us know so we can make adjustments to support you. Please note that when you submit an application or resume, your data will be processed in line with our privacy policy . Find more English Speaking Jobs in United Kingdom on Arbeitnow

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GTM Operations
HeidiLondon, Germany15 days ago
Full TimeOn-siteMid
gophoenixsqldatabricksclinicaldental+9

We're Heidi. We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties. Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world's capacity for care and strengthen the human connection at its heart. We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again. We've grown annual recurring revenue from $1 million to $50 million in two years. To go further, we've secured US$340 million: a $100 million Series C led by Blackbird, with Phoenix Court, Point72 Private Investments and Headline, alongside a $240 million growth investment led by General Catalyst's Customer Value Fund. If you want to join us in doing work worth shipping, jump in. The role This is a commercially focused GTM Operations role supporting Heidi's UK and European markets. You'll report to the Head of GTM Operations and work closely with leaders across Sales, Customer Success, Marketing and Finance, as well as our central Analytics and GTM Engineering teams. Your job is to turn commercial direction into an operating model the region can actually use. When leaders agree how we should forecast, segment accounts, organise territories or manage the customer lifecycle, you'll build the models, processes, reporting and tooling that make it work day to day. Doing that well means working beyond the CRM. You'll use HubSpot, Databricks and Omni to bring together commercial and product data, pressure-test assumptions and turn what you find into better decisions and processes. This role suits someone who enjoys both sides of GTM Operations: working through commercial problems with leaders, then doing the hands-on work to make the solution stick. What you'll do Turn commercial plans into working operations. Partner with the Head of GTM Operations and regional leaders to operationalise decisions on segmentation, territories, coverage, capacity, quotas and commissions. Build the models, processes and operating cadences that allow teams to execute them consistently. Connect the full customer lifecycle. Build and improve the processes between Marketing, Sales and Customer Success, from lead management and pipeline creation through onboarding, adoption, renewal and expansion. Make ownership and handoffs clear, and ensure each team has the information it needs from the others. Strengthen commercial execution. Improve how we inspect pipeline, forecast revenue and understand customer health, retention and growth. Help embed methodologies such as MEDDIC into the way managers and teams run deals—not just the fields they complete in HubSpot—and drive adoption of the changes you introduce. Use data to support commercial decisions. Query existing datasets in Databricks, build reporting in Omni and connect CRM, product and commercial data to understand performance. Build the recurring reporting the region needs, investigate issues in more depth when required and explain what changed, why it matters and what action it suggests. Keep the GTM engine running. Maintain HubSpot and the regional GTM stack, including pipelines, routing, workflows, reporting and data quality. Resolve issues quickly and partner with central teams when something needs a global fix. What you'll need Hands-on GTM Operations experience. You've worked in GTM Operations, Revenue Operations or Sales Operations and have practical experience with core processes such as forecasting, territory and quota planning, lifecycle management and CRM workflows. We care more about the ownership and judgement you've developed than a fixed number of years. Strong commercial judgement. You can reason across Marketing, Sales and Customer Success, understand the drivers of acquisition, conversion, adoption, retention and expansion, and distinguish an interesting data point from something the business should act on. Confident with data. You can write SQL, navigate a warehouse such as Databricks and work with a BI tool such as Omni. You're comfortable interrogating existing datasets, validating the output and turning the result into a clear recommendation. Experience building core warehouse models is not required. A strong, credible operator. You can take an agreed commercial approach and turn it into a workable model, process or system change. You communicate clearly, challenge assumptions with evidence, bring the right people with you and follow through until the change is adopted. A practical, tool-fluent systems thinker. You understand how process, data, tooling and team behaviour interact. You're confident in HubSpot and have worked with tools such as Clay, Gong, outbound platforms, enrichment providers and CPQ/CLM systems, or can get productive in them quickly. How we show up Build for the next decade, not next quarter . Our targets are outrageous on purpose. The world's health doesn't have the luxury of incrementalism. Lead, don't wait . We treat tomorrow's problems today. Sometimes we build what's needed before it's wanted, and we're fine with that. Follow the evidence . Trust the patient. We pursue truth relentlessly. But when the subjective and objective disagree, we treat the patient, not the numbers. Ego is a comorbidity we can't afford. Own the outcome . Everyone here carries the company. Raise problems with solutions, solve them end-to-end, and never be a bystander. Ship, measure, go again . A button today, a workflow tomorrow. More iterations beat better planning. We're precise at pace, not reckless. Live in clinicians' reality . Not the ideal workflow, the twenty-patients-before-lunch actual one. We build for exhausted humans, and we'd better be decent ones while we do it. Why Heidi? You'll join a team measured on real-world impact, not press cycles. We live and breathe the challenges of modern health systems, and are laser-focused on exacting the change we'd like to see. We're medicos, engineers, builders and designers who've felt (on every side of the equation) what non-care feels like, the moral and practical toll as a provider or receiver. Building what we're building isn't always easy. Standard tech playbooks routinely fail in healthcare, and the friction of the medical system will test your perseverance. But we didn't choose easy, we chose a purpose-driven mission that actually matters. We hold ourselves to a higher standard because healthcare demands it. If you join Heidi, you recognize that the deeper question isn't whether AI can solve the global healthcare crisis, but whose hands will shape it. True A-players progress extremely fast here. The nature of the scale-up game is demanding, but we value sustainable performance and mental health. You're trusted to perform, and you set your schedule. We operate on outcomes > inputs, not process theatre. We all take the bins out, metaphorically and literally. We take care of you. We offer health and dental cover, a £700 annual learning and development budget, a £100/month health and wellness allowance, a £500 home office budget, 26 weeks paid primary parental leave and 18 weeks paid secondary parental leave, fertility support up to £7,000, four weeks of work from anywhere per year, and serious equity. We chose to open-source our benefits hub , if you care to take a peek. Find Jobs in United Kingdom on Arbeitnow

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electrician
Full TimeOn-siteMidFrom CA$87,360 / Year
dentalsales

Looking for a full time Journeyman Electrician experienced in Commercial and/or Residential projects and maintenance projects. Comfortable running small commercial projects and performing residential and commercial service calls as required using our service and sales program. Enerpro Electrical is a proud family orientated business with a history of high retention for employees and positive work atmosphere. We specialize in small to medium sized Commercial design build projects and service/maintenance work including residential service. We have a crew of 13 and we ensure that all our team members feel valued and are empowered to make the best decisions along with ensuring that communication is always maximized to avoid any confusions and to provide the BEST service to our clients. Typical Skills include but are not limited to: - Conduit Bending/Planning - Clear and professional customer interactions. - Fire Alarm systems - Reading/Interpreting Blueprints - Wirepulling and Data pulling - Data terminations and testing - Jobsite Management and Communication Skills - Emails and other jobsite communications - Clear drivers abstract - Ability to Multitask and run several smaller jobsites as required. Job Type: Full-time Pay: From $42.00 per hour Benefits: Dental care Extended health care Vision care Application question(s): Amount of experience in self managing small to medium sized commercial projects as a site lead. Experience: Journeyman Electrician: 2 years (required) Licence/Certification: Drivers Licence (required) * Red Seal Journeyman Cert (required) Work Location: In person

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customer service representative - call centre
Full TimeOn-siteMidCA$33,280 - CA$37,440 / Year
salesinventory management

Spicy Boys Hot Sauce is looking for an outgoing, enthusiastic, and reliable individual to join our sales team! We're a locally owned hot sauce company known for bold flavours, great products, and even better customer interactions. We're looking for someone who loves meeting new people, has a knack for sales, and can bring positive energy to our seasonal retail location and local markets. Responsibilities Retail Sales: Engage with customers at our seasonal mall location, answer questions, recommend products, and drive sales. Markets & Events: Represent Spicy Boys at local farmers' markets, festivals, pop-ups, and special events. Product Knowledge: Learn our hot sauce lineup and confidently explain flavours, heat levels, and product recommendations. Customer Experience: Create a fun, welcoming shopping experience that keeps customers coming back. Store Presentation: Maintain clean, organized, and fully stocked displays, ensuring products are presented professionally. Cash Handling: Process transactions accurately using our point-of-sale system and handle cash responsibly. Setup & Teardown: Assist with setting up and packing down market booths, displays, and event equipment. Inventory Management: Monitor stock levels, restock shelves, and help keep track of inventory. What We're Looking For Friendly, outgoing personality with strong communication skills. Comfortable approaching customers and starting conversations. Self-motivated with a genuine interest in sales. Reliable, punctual, and able to work independently. Available to work flexible hours, including weekends and occasional evenings. Comfortable standing for extended periods and lifting boxes or event supplies. Previous retail, customer service, or sales experience is an asset, but not required. A positive attitude and willingness to learn! What We Offer A fun, energetic, and supportive work environment. Hands-on experience in retail sales, markets, and events. Product training and ongoing support. Opportunities to develop sales and customer service skills. The chance to represent a growing, locally owned New Brunswick brand. We're looking for someone who can bring personality, enthusiasm, and a strong work ethic to the Spicy Boys team. Come help us bring the heat! Job Type: Part-time Pay: $16.00-$18.00 per hour Ability to commute/relocate: Fredericton, NB: reliably commute or plan to relocate before starting work (required) Education: Secondary School (preferred) Experience: Customer service: 1 year (preferred) Work Location: In person

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cashier
SUMMIT TOOLSKelowna, Canada14 days ago
Full TimeOn-siteMidCA$43,680 - CA$45,760 / Year
dentalinsurancesales

WHO ARE WE? We are a proud Canadian company in operation since 1993. We are a well-established leader in Power Tools, Power Tools Accessories, Hand Tools and other categories. Our operations include five retail store locations, a distribution center, and a head office. We offer a wide selection of leading national brands and the latest products on the market. We proudly serve a broad range of customers, including contractors, tradespeople, and industrial users. As we continue to expand, we are creating new opportunities for our team to grow and succeed with us. WHAT WE OFFER OUR EMPLOYEES? We are expanding and hiring candidates who are looking for growth and development opportunities Competitive compensation Comprehensive Benefit Package ? extended health, dental, long term disability, and term life insurance All Staff are full-time which creates a stable work environment. Not required to work Sundays, evenings, or statutory holidays We are offering advancements through multiple channels - Retail, Distribution, and Head Office KEY RESPONSIBILITIES Deliver exceptional customer service by assisting every customer with professionalism, courtesy, and care. Accurately process customer transactions using cash, debit, credit cards, and other approved payment methods. Scan and process merchandise accurately and efficiently. Operate cash registers, POS systems, electronic scanners, and computers with accuracy. Issue receipts, process refunds and exchanges, and respond to customer inquiries. Promote and stay informed about current sales, promotions, memberships, and store programs. Maintain clean, organized, and well-stocked checkout areas, display cases, shelves, and aisles. Follow all company policies, procedures, and loss prevention guidelines. Assist with general store duties and perform other responsibilities as assigned by the Store Manager or Supervisor. REQUIREMENTS This is a full-time, permanent position. Availability to work Monday through Saturday, up to 40 hours per week. Saturday availability is mandatory. Flexibility to work at other Summit Tools locations as required to provide operational coverage. Willingness to work overtime when operational needs require. Store hours are Monday to Friday, 8:00 a.m. to 5:30 p.m., and Saturday, 9:00 a.m. to 5:00 p.m. Minimum of two (2) years of retail and cashier experience. Grade 12 diploma or equivalent. Strong keyboarding and computer skills. Strong mathematical, written, and verbal English communication skills. Experience working in a fast-paced, high-volume retail environment is considered an asset. Excellent organizational, multitasking, and attention-to-detail skills. Strong customer service, communication, and problem-solving abilities. Ability to stand for extended periods and safely lift, push, and pull up to 25 lbs. Successful completion of a criminal record check. Self-motivated, dependable, professional, outgoing, and able to work effectively in a team-oriented environment. We thank all that apply, however only successful candidates will be contacted. Job Types: Full-time, Permanent Pay: $21.00-$22.00 per hour Benefits: Dental care Paid time off Vision care Application question(s): Do you have strong keyboarding and computer skills? ? Are you proficient in operating a cash register and POS system? Experience: * Cashiering: 2 years (required) Work Location: In person

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