Find Your Dream Career

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Parts Advisor (back counter) position will oversee parts operations within the service center to provide the highest level of customer satisfaction while maximizing return on investment through parts inventory management. The Parts Advisor is an integral part of service center operations focused on parts efficiency to support seamless operations.   The Role Effectively manage parts inventory by anticipating and addressing business needs to optimize operations Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories Order inventory and special-order parts for repairs Receive parts orders and stock them efficiently in designated storage area or assigned bins Effectively manages parts transfers from one Lucid Service location to another if applicable Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor Stay up to date on latest part revision changes and refresh local inventory accordingly Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center's Parts Department, ensuring timely and accurate service Organize and oversee parts warranty returns, both in the system and physically Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering Promote sales of accessories according to Lucid guidelines Other duties as assigned Qualifications 2 – 5 years of experience as a Service Parts Advisor (back counter), with a strong track record of efficiently dispatching parts to technicians in the shop to support seamless operations Proficiency in parts catalog search for specific repair needs Willingness to obtain forklift certification, demonstrating a commitment to safety and operational efficiency in the workplace Ability to work independently and make timely decisions in a fast-paced environment, effectively minimizing downtime on repairs Excellent organizational skills and attention to detail Excellent communication and customer service skills Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software Ability to lift 50 lbs. Standing, walking, and bending for extended periods of time Full-time, including weekends or extended hours during busy periods Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire Preferred Qualifications AA/BS in either Automotive Technology or Business Management, or equivalent work experience Knowledge of HV systems, LV systems, and EV powertrains Start-up experience and related fast-paced environments Previous OEM Parts training                   At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $28 — $38 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Service Concierge:   The Service Concierge position directly interfaces with service center clients as an integral part of the customer experience. This position is responsible for varied duties in the service center such as greeting clients, answering phones, directing client inquiries, and scheduling appointments.  This is an excellent opportunity to gain experience, learn, and develop your career within the automotive industry.       The Role:   Provides a world-class customer experience to all Lucid clients, both internal and external   Coordinate and schedule client appointments determined by service center capacity, turnaround time, and priority levels   Manage open service tasks and due bills, ensuring timely follow-up and resolution Proactively contact customers to verify their concerns, schedule appointments, and meticulously log all activities in the system to maintain accurate records   Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for customer convenience   Generate Work Order Pre-writes in the system, capturing customer concerns and obtaining the necessary signatures for pre-authorization. It is essential to check for any open campaigns or recalls that may need to be addressed   Assist Service Advisors during vehicle check-in by conducting thorough walkthroughs, completing intake forms, taking photographs, and reporting any damages found   Consistent with customer communication regarding follow up calls, responsiveness, and availability   Willing to be trained on basic understanding of components, technologies and terminologies of Lucid vehicles    Manages a monthly budget and oversees the ordering of supplies and refreshments.    Responsible for reporting and submitting service requests for facility repairs and maintenance through Service Channel.   Perform valet duties as needed   Other duties as assigned    Qualifications:   18 years of age or older   Demonstrated excellence in customer service   A capacity for problem solving and the ability effectively handle multiple priorities with high level of organization in a fast-paced environment   Excellent written and verbal communication skills   Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software   Full-time, including weekends or extended hours during busy periods   Willingness to complete Lucid provided CPR training post hire    Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire   Preferred Qualifications :    Experience in luxury retail    Experience in automotive    Knowledge of HV systems, LV systems, and EV powertrains    Start-up experience and related fast-paced environments     At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.   INDFS Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $17 — $24 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Service Advisor     As a Service Advisor at Lucid, you will be responsible for providing excellent customer service to our clients and ensuring an exceptional customer experience at all steps of the service process. You will greet clients promptly, consult with technicians, accurately document client concerns for diagnosis and repair, and explain all service options to clients, including time and cost estimates. You will also track all client vehicles through the maintenance and repair process, ensuring that work done meets Lucid's quality standards before vehicles are returned to clients.   Responsibilities:   Ensure clients are informed throughout the service experience from initial contact to vehicle handover    Conduct comprehensive inspections and thorough check-in processes for customer vehicles, identifying and reporting any damage or visible wear   Check in new vehicles and document transport damage on PDI vehicles, ensuring accurate notation on the Bill of Lading (BOL) and processing through internal channels for proper documentation   Manage and facilitate loaner agreements, coordinating rental vehicle requests for customers as needed, including arranging Lyft rides for convenience   Uphold the Customer Satisfaction Index (CSI) KPI as a fundamental aspect of our operations, actively ensuring that customers are delighted with the quality of service provided   Review and revise work orders after technicians and detailers complete their tasks, guaranteeing accurate documentation and precise time punches in alignment with corresponding labor operations   Promptly address and correct any warranty claim rejections within the established timeframe to maintain operational efficiency and customer satisfaction   Responsible for acquiring customers signatures for service authorization and service invoice via DocuSign and collecting payment for customer pay repairs   Explanation of invoice to customers of repairs preformed to ensure correct understanding of completed work and that all concerns have been address to customer satisfaction   Greets incoming service clients, answer and direct phone calls, answer client questions, and take messages as needed   Ensure that work done meets Lucid's exacting standards before vehicles are returned to clients – act as the last QC step    Other duties as assigned    Qualifications:   2-5 years previous automotive experience and training in a Service Advisor or Front of House customer facing role    Excellent interpersonal skills with a compassionate and patient demeanor   Problem-solving and creative thinking skills   Ability to articulate and document details to ensure smooth workflow    Ability to tailor and explain automotive terminology and concepts to customers across varying levels of automotive knowledge   Proficiency in computer applications such as Microsoft Office as well as learn proprietary DMS software   Full-time, including weekends or extended hours during busy periods   Willingness to complete Lucid provided CPR training post hire    Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire   Preferred Qualifications:   AA/BS in either Automotive Technology or Business Management, or equivalent work experience   Knowledge of HV systems, LV systems, and EV powertrains   Start-up experience and related fast-paced environments     At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.   INDFS Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $28 — $38 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Sr . Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  Responsibilities: Confidently repair electro-mechanical issues and perform diagnostics Ability to perform advanced EV repairs at partner locations and Service Centers Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems Follow correct repair order documentation procedures, i.e. The Three C's Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers. Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management Accurately document client concerns for diagnosis and repair Invoice and collect payment Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed Review appointment schedule to plan travel time and visit duration for mobile services Ability to travel in assigned territory and other service locations Other duties as assigned   Qualifications:   4+ years of experience as a Service Technician or Diagnosis Technician ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) – (Required) Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains Experience in luxury automobile repair environments Self-sufficient, highly organized and comfortable working independently and as part of a team Customer facing experience exhibiting excellent written and verbal communication skills  Proficient in Microsoft Office as well as learn proprietary DMS software Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis EPA 609 Certification Willingness to complete Lucid provided CPR training post hire Valid driver's license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire   Preferred Qualifications: Previous Mobile Service Technician experience ASE Certified Master Technician INDFS Compensation Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors. Base Pay Range (hourly) $36 — $50 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. Manager, Vehicle Field Quality   Engineering | Arizona | Full-Time | Onsite   About Lucid   At Lucid, we are creating an electric future without compromise. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. We build world-class vehicles by pushing performance, efficiency, and design beyond industry limits, setting new standards with vehicles like Lucid Air and Lucid Gravity.   The people here, engineers, designers, operators, and builders, came from across industries and around the world because they wanted to work on a harder problem. They care deeply about mastering their craft and delivering work they're proud of. We trust you to take ownership, push beyond what is expected, and help write the playbook for what comes next.   By refusing to settle, you help shape the future of electric mobility and prove what's possible when craft and ambition refuse to compromise each other.   The Role   We are seeking a highly technical and collaborative Manager, Vehicle Field Quality to lead a defined portfolio of vehicle systems and Field Quality Engineers while advancing shared Vehicle Field Quality priorities across Lucid Air, Lucid Gravity, and future programs. This role strengthens leadership capacity within the Vehicle Field Quality organization and accelerates the detection, investigation, containment, and permanent resolution of vehicle concerns affecting customers in global markets.   The successful candidate will combine people leadership, vehicle-level systems expertise, disciplined issue management, data-driven prioritization, and strong cross-functional execution. This leader will balance specialist ownership with whole-vehicle thinking and drive clear accountability across Engineering, Manufacturing, Supplier Quality, Service, Diagnostics, Warranty, Product Safety, regional quality teams, and other partners.   Success in the first 12 months means improving the speed and rigor of issue detection, containment, root cause confirmation, and corrective-action implementation; reducing repeat repairs, warranty exposure, customer downtime, and recurrence of known failure modes; strengthening ownership and workload balance across the team; improving global execution; and ensuring field lessons are integrated into current and future vehicle programs. What you will find here that you will not find in a comparable role elsewhere is the opportunity to lead whole-vehicle Field Quality execution across highly integrated hardware and software systems while directly influencing customer experience, product reliability, global field actions, and future vehicle development.   What You'll Own   Vehicle Field Quality Leadership   Lead, coach, and develop an assigned team of Vehicle Field Quality Engineers responsible for customer issue investigations and corrective-action execution.   Provide leadership coverage for urgent escalations, operating reviews, team development, hiring, and cross-functional decision-making.   Maintain clear accountability across assigned vehicle systems, programs, regions, and critical initiatives while partnering effectively with other Field Quality leaders.   Vehicle Systems Portfolio Ownership   Own field-quality performance for an assigned portfolio that may include body and closures, chassis, interiors and seating, exterior systems, low-voltage electrical, infotainment, software-integrated vehicle functions, ADAS interfaces, climate, NVH, or other vehicle-level systems.   Ensure clear system ownership, technical depth, and effective backup coverage across the Vehicle Field Quality team.   Balance specialist ownership with whole-vehicle thinking to identify interactions across hardware, software, manufacturing, service, and customer-use conditions.   Field Issue Detection & Prioritization   Monitor warranty claims, service repairs, repeat repairs, customer complaints, Voice of Customer signals, diagnostic data, telematics, field reports, and quality issue records to identify emerging concerns.   Prioritize issues using customer impact, safety or regulatory relevance, frequency, vehicle population exposure, recurrence risk, warranty cost, regional impact, and business risk.   Maintain disciplined focus on top customer concerns, emerging issues, high-aging investigations, and concerns requiring leadership escalation.   Investigation, Containment & Root Cause   Drive timely problem definition, suspect-population assessment, vehicle inspection, failure reproduction, part collection, teardown, data analysis, and structured root cause investigation.   Ensure interim containment protects customers and prevents additional exposure while permanent corrective actions are developed.   Confirm root causes and contributing factors through objective evidence, including engineering data, physical analysis, manufacturing history, supplier information, diagnostics, and service findings.   Corrective Action & Field Execution   Oversee permanent corrective actions across product design, manufacturing processes, supplier controls, software, diagnostics, service procedures, and component specifications.   Partner with Service, Campaigns, Parts, Engineering, Manufacturing, Supplier Quality, and regional teams on Technical Service Corrections, Technical Service Bulletins, software actions, inspections, parts readiness, and customer-impact mitigation.   Validate implementation effectiveness through field monitoring, repeat-repair analysis, warranty trends, and post-action performance.   Safety, Regulatory & Executive Escalation Support   Ensure potential safety, compliance, homologation, stop-sale, recall, or significant customer-risk concerns are escalated through the appropriate governance forums.   Prepare clear technical summaries that distinguish confirmed facts, open questions, containment status, decision needs, timing, and residual risk.   Support leadership and Product Safety reviews with accurate field evidence and traceable investigation records.   Global & Regional Field Quality Execution   Coordinate issue resolution across North America, Europe, KSA, and other markets, recognizing regional customer expectations, operating conditions, service capability, and market-specific requirements.   Build effective working relationships with service centers and regional quality teams to improve issue detection, evidence collection, repair feedback, and action implementation.   Ensure global concerns have consistent ownership while allowing regional actions where product configuration or market requirements differ.   Launch Readiness & Prevention   Translate field lessons into design requirements, validation plans, DFMEA and PFMEA updates, manufacturing controls, diagnostic strategies, service procedures, and future program decisions.   Support launch and change readiness for new vehicles, model years, software releases, engineering changes, and supplier or manufacturing process changes.   Drive prevention by ensuring lessons learned are documented, assigned, implemented, and verified across applicable programs.   Operating Rhythm, Metrics & Communication   Lead recurring issue-management reviews for the assigned portfolio with clear ownership, due dates, escalation criteria, and closure evidence.   Track KPIs such as R/1000, months-in-service trends, cost per vehicle, repeat repairs, issue aging, containment timing, root-cause timing, corrective-action timing, and field-action effectiveness.   Provide concise weekly and executive updates on performance, top risks, customer impact, corrective actions, support required, and next steps.   What You Bring   Required   Bachelor's degree in Mechanical , Electrical, Automotive, Systems, Mechatronics, Manufacturing Engineering, or a related technical field.   8+ years of experience in automotive field quality, vehicle engineering, product quality, reliability, diagnostics, validation, warranty engineering, manufacturing quality, supplier quality, service engineering, or a related discipline.   3+ years of experience leading technical teams, engineering investigations, quality organizations, or complex cross-functional problem-solving activities.   Strong working knowledge of complete-vehicle systems and the interaction among body, closures, chassis, interior, electrical, software, ADAS, climate, NVH, and service diagnostics.   Demonstrated experience investigating customer and field issues using warranty data, service records, diagnostics, vehicle data, physical inspection, and component analysis.   Experience leading containment, structured root cause analysis, corrective action, and effectiveness validation.   Knowledge of quality methods such as 8D, RCCA, 5 Whys, Fishbone/Ishikawa, Fault Tree Analysis, FMEA, DOE, SPC, Control Plans, and PPAP.   Ability to evaluate customer, safety, regulatory, technical, warranty, launch, and business risk and drive timely escalation.   Excellent leadership, coaching, organization, written communication, executive presentation, and stakeholder-management skills.   Ability to work onsite and remain effective in a fast-paced, cross-functional environment with changing priorities.   Ability to read, write, speak, and understand English sufficiently to perform the essential duties of the position, including understanding work instructions, safety procedures, and job-related communications.  Preferred   Master's degree in Engineering , Reliability, Systems Engineering, or a related technical discipline.   Experience leading a Vehicle Field Quality, Product Quality, VRE/VQS, Reliability, Warranty, or Customer Issue Management team.   Experience with battery-electric vehicles, premium vehicles, connected vehicles, or highly integrated hardware and software products.   Experience supporting product safety, regulatory, homologation, recall, campaign, or field-action reviews.   Experience with vehicle diagnostics, CAN communication, DTC analysis, telematics, remote diagnostics, and connected-vehicle analytics.   Experience working directly with service centers, regional quality teams, customers, suppliers, and manufacturing plants.   Experience supporting multiple vehicle launches or full product-development cycles.   Six Sigma, Red X, Shainin, or equivalent advanced problem-solving certification.   Experience with Power BI, Tableau, SQL, Jira, or other analytics and issue-management tools.   Work Requirement   Fully onsite at Lucid Arizona manufacturing facilities and offices, with regular in-person presence required .   Ability to travel as needed to service locations, suppliers, engineering sites, manufacturing facilities, and field-investigation locations.   Ability to safely support hands-on vehicle and component investigations in workshop , laboratory, manufacturing, and field environments.   Compensation and Benefits   Lucid offers a comprehensive and competitive benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and a 401(k) plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the terms and conditions of those programs. Cash or equity incentive awards, if applicable, are determined by multiple factors, including individual performance and overall company results.   Equal Opportunity   At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility   Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and hiring process. If you need an accommodation to participate in the application process, please contact us at [accessibility contact TBD].   Candidate Data Privacy   By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.   To All Recruitment Agencies   Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.   Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

About Lucid At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid's proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our "Compromise Nothing™" approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.   We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what's possible and shape the future of mobility. The Manager, SAP Go-to-Market (GTM) Solutions leads the strategy, design, delivery, and ongoing optimization of SAP-enabled capabilities supporting end-to-end Order-to-Cash, Sales, Service, and related customer processes. This role manages and develops a team of SAP functional professionals, establishes solution and delivery standards, and partners with leaders across Sales Operations, Customer Service, Field Service, Logistics, Finance, Engineering, and Supply Chain. The manager is accountable for translating business priorities into a scalable product roadmap, governing architecture and integrations across SAP S/4HANA and connected platforms such as Salesforce, CPQ, DMS, MES, PLM, and middleware solutions, and ensuring reliable delivery, adoption, and operational performance. Primary Responsibilities Solution Strategy, Architecture & Team Leadership · Lead, coach, and develop a team of SAP functional leads and analysts responsible for GTM capabilities across Order-to-Cash, Sales, Service, and adjacent business processes. · Own the SAP GTM solution roadmap and translate business strategy, operational priorities, and regulatory needs into sequenced initiatives, investment requirements, and measurable outcomes. · Establish architecture and design governance for SAP S/4HANA solutions covering sales orders, deliveries, pricing, credit management, billing, service contracts, warranty, field service, repairs, and related master data. · Partner with cross-functional leaders in Sales, Remarketing, Service, Finance, Engineering, Supply Chain, and IT to align requirements, resolve trade-offs, and secure timely decisions. · Ensure scalable integration and data orchestration across SAP and connected platforms, including Salesforce, CPQ, DMS, MES, PLM, SAP CPI, Workato, and other enterprise services. · Define functional standards, design principles, documentation expectations, and reusable solution patterns to improve quality, consistency, and maintainability.   Delivery & Execution · Accountable for end-to-end delivery of the SAP GTM portfolio, including scope, roadmap, budget, resource planning, dependencies, risks, quality, and business outcomes. · Direct solution design and configuration activities across SAP S/4HANA SD and related modules, ensuring designs meet enterprise architecture, security, compliance, and supportability standards. · Coordinate functional leads, architects, developers, integration teams, data teams, testing teams, and business process owners to deliver cohesive end-to-end solutions. · Oversee functional specifications and delivery of RICEFW objects, integrations, conversions, workflows, and Fiori experiences; ensure requirements are traceable through design, build, testing, and deployment. · Establish delivery governance, status reporting, decision forums, release readiness criteria, and escalation paths; communicate progress, risks, and trade-offs clearly to senior stakeholders. · Manage implementation partners and vendors, including capacity planning, deliverable quality, financial performance, adherence to standards, and knowledge transfer to internal teams. · Own testing strategy, User Acceptance Testing, cutover readiness, data migration oversight, deployment, hypercare, and transition to steady-state support. · Define and monitor service levels, operational metrics, controls, and support processes to maintain stable and reliable GTM operations. Optimization & Modernization · Build a continuous-improvement roadmap using SAP Fiori, workflow automation, analytics, and emerging capabilities to simplify work and improve the user experience. · Use business and operational metrics to identify process bottlenecks, control gaps, recurring support issues, and opportunities across quote-to-cash, sales, service, warranty, and parts lifecycles. · Partner with business leaders to define value cases, adoption plans, success measures, and benefit realization for major investments and process changes. · Shape S/4HANA upgrade, cloud, and RISE with SAP roadmaps while balancing innovation, technical debt, business continuity, cost, and organizational readiness. · Maintain awareness of SAP product direction and relevant GTM technology trends, recommending practical innovations that align with enterprise strategy. Key Qualifications & Experience   Category Qualifications Experience 15+ years of SAP experience across SD, Order-to-Cash, MM, PP, and related modules, including leadership of SAP teams and at least two full-lifecycle S/4HANA implementations. Technical Depth Deep functional and solution leadership experience across sales order processing, pricing and taxation, billing and invoicing, credit management, service contracts, warranty management, field service, repairs, and related end-to-end GTM processes. Integrations Demonstrated experience governing complex integrations between SAP and enterprise platforms such as Salesforce, CPQ, DMS, PLM, MES, SAP CPI, Workato, and other middleware or cloud services. Technical Aptitude Strong technical aptitude with the ability to review functional specifications, guide configuration and Fiori design, understand ABAP and integration concepts, and challenge solution decisions constructively. Soft Skills Proven people leadership, stakeholder management, executive communication, and change leadership skills, with experience managing onsite and offshore teams, implementation partners, budgets, priorities, and delivery commitments. Preferred Skills Exposure to SAP Subscription Billing, SAP Service Cloud, and revenue recognition for sales, service parts, and warranty processes. Understanding of modern productivity, automation, analytics, and AI capabilities, including Microsoft Copilot, Power Apps, and agentic AI use cases for customer and service operations. SAP S/4HANA certification in Order-to-Cash, Sales, or Service is preferred; experience leading global SAP transformation or modernization programs is highly desirable.                     At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations. Salary Range : The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.   Base Pay Range (Annual) $142,200 — $208,560 USD Compensation & Benefits:   Lucid offers a comprehensive and competitive  benefits package  including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off.  Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.   Equal Opportunity: At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.   Accessibility:  Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at  TA-Operations lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website. Candidate Data Privacy:  By submitting your application, you understand and agree that your personal data will be processed in accordance with our  Candidate Privacy Notice .   To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.    

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Business Systems team defines and builds the business IT architecture that supports the commercial operation of Waymo's autonomous fleet. The team stands at the intersection of finance, operations and IT; through creative architecture, expertise and attention to detail, it ensures that Waymo has world-class capabilities across all its business processes.   As the Business System Lead for Real Estate and HR, you will serve as a strategic technology partner responsible for building, scaling, and modernizing the enterprise applications powering Waymo's workforce and workplace solutions. In this role, you will bridge People Operations, Real Estate & Workplace Services (REWS), and Engineering to establish an automated, AI-enabled systems ecosystem. You will lead cross-functional architectures—connecting employee lifecycle events in core HRIS to automated digital identity and physical workplace provisioning—to support Waymo's commercial and operational scale. In this hybrid role, you will report to a Senior Manager Sr. Manager Finance, Indirect Procurement & HR Systems.   You will: Portfolio Strategy & Architecture: Define and execute the multi-year technology roadmap across People, Culture, and REWS systems, ensuring alignment between Waymo's business objectives, IT strategy, and Alphabet corporate infrastructure. Team Leadership & Delivery: Lead, mentor, and guide a high-performing team of systems analysts, engineers, and program managers, driving sprint backlogs, UAT execution, vendor governance, and bi-annual release cycles. Lifecycle Automation: Architect resilient cross-platform integrations translating employee lifecycle events (onboarding, role transfers, departures) into automated downstream actions across identity provisioning, badge access control, and desk allocation. AI-First Solution Design: Modernize core workplace and HR processes by evaluating and embedding AI-native tools, LLM-driven workflow automations, and intelligent business process automation (RPA). Enterprise Systems Integration: Lead large-scale SaaS implementations and platform enhancements anchored around core tools such as Workday HCM, CoStar, Sitetracker, Tririga, and corporate SAP integrations. Operational Excellence & Governance: Direct system change management, 3rd-level incident triage, and root-cause analyses while enforcing enterprise-grade data privacy, audit compliance, and SOC/SOX security controls. You have: A Bachelor's degree in a technical or business discipline (such as Computer Science, Engineering, Business Administration, or MIS), or equivalent practical experience. 8 to 10 years of experience working as a Business Systems Analyst, specifically supporting corporate HR, facilities/real estate functional areas. Strong understanding of HR & Real Estate tech domain and its core business processes like Hire to Retire. Solid project management fundamentals, including experience working within Agile/Scrum frameworks, managing backlogs, and prioritizing competing requests. Excellent communication skills, with a track record of translating complex technical architecture into plain language for non-technical business partners. We prefer: Master's degree in Information Systems, Computer Science, or an MBA. Deep functional and technical knowledge of Workday (Core HCM, Business Process Framework, Studio, EIB) and enterprise financial/subledger integration points (e.g., SAP). Proven success driving business systems transformation in high-growth technology, autonomous vehicle, or complex hardware/fleet environments. Experience with IoT/sensor-based space utilization systems, lease accounting workflows, and physical security access control integrations (e.g., Lenel, CCure). Practical experience evaluating and deploying generative AI tools, automated chatbots, or agentic workflows to optimize corporate workforce operations. Familiarity with Alphabet internal shared infrastructure, security review standards, and enterprise data privacy policies. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.  Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.  Salary Range $200,000 — $247,000 USD

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: This is a defining opportunity for a Senior Product Manager to build the platform that brings every new Samsara product to market. You will build the monetization primitives every product team depends on, and you will shape what Samsara charges for and how it bundles. Samsara offers a diverse array of products and as we expand to new categories and markets, we'll need a monetization platform that supports how we scale to meet these needs.  You will work across the full product suite, from fleet and equipment to the AI products built on top of them.  To understand the range of products this platform supports, review Samsara Intelligence here , our product portfolio here , and our current plans and packaging here . This is a remote position open to candidates residing in the US.  You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact, helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment. You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. In this role, you will:   Own the monetization platform that carries a product from beta to general availability: packaging, entitlements, metering, rating, and provisioning. Own time to market and margin. Set the targets, instrument both, and improve them launch over launch. Define how Samsara prices new AI products, including agent work, MCP and API access, and products billed on the results they produce. Make unit economics visible at the point of decision , so a team can see what a product costs to serve before they set its price. Build each primitive once , so product teams ship commercial changes without reinventing metering or entitlement logic. Partner with Finance, Sales Operations, and Revenue Systems to keep what you build billable, reportable, and auditable. Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 7+ years of product management experience shipping products used by external customers. A record of owning a business or product metric and changing its trajectory , with a before and after you can walk us through. Experience building platform or infrastructure products that other product and engineering teams depend on , including at least one you took from zero to one. Technical depth sufficient for engineers to treat you as a peer: a degree in Computer Science or Engineering, prior experience as an engineer, or demonstrated fluency in system architecture trade-offs. Comfort with unit economics. You can reason about cost to serve, gross margin, and how a pricing model moves both. Executive-level communication and presence, comfortable presenting and defending strategy to the CEO, CFO, and customers. Based in a North American time zone. Must be able to work NA Eastern Time to work with engineers based in Europe. We do not require prior experience with pricing, billing, or revenue systems. We hire for technical depth, evidence of building platforms other teams choose to adopt, and a record of owning a number and moving it. An ideal candidate also has: Prior work on entitlement, metering, or billing infrastructure. Experience launching AI products where inference cost materially affects gross margin. A track record of convincing other product teams to adopt a platform instead of building their own. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $130,602 — $219,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara's Customer Success team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara's Mid-Market customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. In this role, you will be part of our Implementation team, responsible for helping Mid-Market customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of businesses that power our economy, including trucking and transportation, food and beverage, passenger transit, utilities, school buses, and many others. All the while building relationships with the customer, helping them learn our system and overall ensuring a successful customer relationship. Your role will be cross-functional in nature, working alongside and connecting Sales, Support, Sales Engineering, and Product, enabling you to experience multiple aspects of a fast-growing company from within. This role requires exceptional customer-facing communication skills, the ability to quickly understand a customer's business, and comfort explaining technology products to both executives and day-to-day users. This is a remote position open to candidates residing in Canada.   You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster. You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our customers to find unique solutions to help keep their operations safe, efficient, and sustainable. You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team. You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper growth environment. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there. In this role, you will:   Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform Manage the deployment of Samsara technology to Mid-Market customers, enabling customers to achieve quick time to value in their investment Create launch plans and a roadmap to increase product usage Track implementation progress, participation, product adoption, and account health Run training sessions, demonstrate Samsara's technology, and work through challenges with executives and day-to-day users of the system across numerous use cases Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers Deeply understand the Samsara platform's capabilities and explain them to customers of all types Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role. Mid-Market SaaS experience preferred English and French fluency This is a demanding position with high internal visibility, that requires strong priority management and high emotional intelligence Experience supporting or working with technical products Excellent consultative skills with experience in end-to-end system implementations Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software Diplomacy, tact, and poise under pressure when working through customer issues Bachelor's degree from a 4-year institution   An ideal candidate also has: Has strong bias for action, the ability to think big, with insistence on high standards Has experience serving a large and complex customer base in B2B SaaS Thrives in an unstructured, fast-paced, and change-heavy environment The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below. Annual Base Salary $79,204.55 — $102,500 USD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term. Über die Position Als Account Development Representative (ADR) bei Samsara wirst du sowohl im Job als auch durch unser Trainingsprogramm, das von erstklassigen Vertriebsprofis geleitet wird, auf deine nächste Rolle als Account Executive vorbereitet. Dein Tagesgeschäft: Du baust Pipelines für unser DACH-Geschäft auf und generierst durch proaktive Outbound-Ansprache neue Opportunities. Wir haben Büros in London, Paris und Amsterdam und bieten Remote-Arbeit aus Deutschland, Frankreich, den Niederlanden und dem Vereinigten Königreich an. Dies ist eine Remote-Position für Kandidat:innen mit Wohnsitz in Deutschland, Frankreich, den Niederlanden oder im Vereinigten Königreich. Für die Position gelten Arbeitszeiten in MEZ (CET). Für diese Rolle wird keine Umzugsunterstützung angeboten. Der Job passt zu dir, wenn … … du die Branchen mitgestalten willst, die unsere Welt am Laufen halten: Deine Arbeit hat realen Einfluss. Du hilfst dabei, dass die Lichter anbleiben, Lebensmittel in die Supermärkte kommen und, vor allem, dass Arbeiter:innen sicher nach Hause zurückkehren. … du Architekt:in deiner eigenen Karriere bist: Wenn du dich reinhängst, wird diese Rolle nicht deine letzte bei Samsara sein. Erfolgreiche ADRs können innerhalb von zwei Jahren oder weniger in eine Full Sales Cycle-Position aufsteigen. … du gerne mit Menschen sprichst: In dieser Rolle führst du durchschnittlich über 60 Anrufe pro Tag mit potenziellen Kund:innen. … du von Natur aus neugierig bist, wie Unternehmen funktionieren: An einem Tag sprichst du mit jemandem aus der Abfallwirtschaft, am nächsten lernst du das Innenleben eines Lebensmittel-Distributionszentrums kennen. Unsere besten Vertriebsmitarbeitenden wollen die Abläufe der Unternehmen, die sie betreuen, bis ins Detail verstehen, um mehr zu bewirken. … du Ablehnung als Lernchance verstehst: In dieser Rolle wird auch mal aufgelegt, und du wirst Absagen bekommen. Du brauchst die Resilienz, immer wieder zum Hörer zu greifen, um Samsaras Mission zu verkaufen. … du mit den Besten arbeiten willst: Samsaras leistungsorientierte Vertriebskultur bedeutet, dass du von den Besten umgeben bist und herausgefordert wirst, weiterzugehen als je zuvor. In dieser Position wirst du: Pipeline aufbauen durch personalisierte Ansprache von Interessent:innen per Telefon, E-Mail und LinkedIn die Möglichkeit haben, an Messen und Events teilzunehmen, um die Marke Samsara zu repräsentieren und mit potenziellen Kund:innen und Partnern in Kontakt zu treten zur Produktexpertin bzw. zum Produktexperten werden und die Samsara-Art des Verkaufens lernen sorgfältig alle Interaktionen mit Accounts in unserem CRM (Salesforce.com) dokumentieren die Kulturprinzipien von Samsara (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) vertreten, vorleben und verankern, während wir global und mit neuen Standorten weiter wachsen Mindestanforderungen für die Position: 1–3 Jahre Berufserfahrung, idealerweise in kundennahen Positionen Mindestens 6–12 Monate Vertriebserfahrung Hohe Motivation und Engagement sowie der ausgeprägte Wunsch, in einem zielorientierten Vertrieb zu arbeiten Nachweisliche Erfolgsbilanz darin, die Ziele bzw. Erwartungen in früheren Rollen konstant zu übertreffen Hervorragende Kommunikationsfähigkeiten, mündlich und schriftlich Neugier und die Fähigkeit, aufschlussreiche Fragen zu stellen Überzeugte:r Verfechter:in eines Growth Mindsets Sehr gute Englischkenntnisse und fließende Deutschkenntnisse Idealerweise bringst du außerdem mit: Erfahrung in Closing-Rollen im Vertrieb Nachweisliche Erfolge über den Beruf hinaus (z. B. in Studium, Sport, ehrenamtlichem Engagement, …) Bereitschaft, in einem "Win as a Team"-Umfeld zusammenzuarbeiten und andere zu beeinflussen Begeisterung dafür, neue Probleme auf innovative Weise zu lösen Motivation, ein schnell wachsendes Unternehmen im IoT- und SaaS-Bereich mitaufzubauen ADR-Karrierepfade Im ADR-Programm von Samsara gibt es stets Möglichkeiten, die nächste Stufe zu erreichen und mehr Verantwortung zu übernehmen, sowohl während des Programms als auch darüber hinaus. Wer hart arbeitet und sich schnell weiterentwickelt, kann seine Karriere vorantreiben. Mit dem Schwerpunkt auf kontinuierlicher Weiterentwicklung endet das Training nicht nach dem Onboarding: Wir bieten ADRs die Möglichkeit, ihr Verständnis für den Markt und unsere Wettbewerber zu vertiefen, die im Vertrieb notwendigen Skills auszubauen und gemeinsam mit Mentor:innen die drei Stufen unseres ADR-Programms zu durchlaufen. ADR I: Die ADRs konzentrieren sich auf Inbound-Leads. Sie führen eine hohe Anzahl an Gesprächen, erklären die Produkte im Detail und bauen Beziehungen zu Interessent:innen auf, die sich für Samsara interessieren. Auf der Stufe ADR I bieten wir zahlreiche Lernmöglichkeiten, darunter Call-Sessions mit erfahreneren Mitgliedern des Sales-Teams sowie Schulungen zu Tools (Salesforce, Salesloft, Lusha), Produktwissen, Einwandbehandlung und mehr. Unsere ADRs auf dieser Stufe sind Macher:innen, die ihre Karriere durch die für sie geschaffenen Möglichkeiten vorantreiben können. ADR II: Die nächste Stufe im Programm. Hier arbeiten unsere ADRs am oberen Ende des Funnels, schaffen hochwertige Sales-Engagements und unterstützen unsere Account Executives. Mit dem Schritt in die Outbound-Arbeit kommen die ADRs auf Stufe II kontinuierlich mit neuen Lernmöglichkeiten in Berührung und nehmen an Spezialtrainings teil, u. a. zu professionellem Schreiben, personabasierter Ansprache, Cold Calling 2.0 sowie Zusammenarbeit und Kommunikation mit Account Executives. Nachdem sie ihre Outbound-Fähigkeiten aufgebaut und Sales-Zertifizierungen erworben haben, steigen unsere ADRs in die letzte Stufe des Programms auf. ADR III: Die höchste Stufe in unserer Organisation. Diese ADRs arbeiten Hand in Hand mit den Field Account Executives und Enterprise Regional Sales Managern bei Samsara. Sie betreuen gemeinsam große Accounts, setzen detaillierte Gebietspläne um, nehmen an wöchentlichen Strategiemeetings teil und planen Kunden-Demos bzw. nehmen daran teil. Außerdem nehmen ADR IIIs an einem Mentoring-Programm teil, in dem sie von Führungskräften des Account-Executive-Teams lernen, die ihnen Einblicke und Training ermöglichen, bevor sie sich im Interview für eine Account-Executive-Position beweisen. Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here. Flexible Working  At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations  Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Our Commitment to Authenticity We use Tofu , a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara's Candidate Privacy Notice for more information. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our  blog post here .

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