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About the team SumUp's Point of Sale (POS) solution helps cafes, shops, bars, hair salons, and thousands of other businesses manage their day-to-day operations. Alongside the POS experience, merchants rely on powerful reporting, sales management, and fiscalisation tools to understand their business, stay compliant, and operate with confidence. This role would own these three domains from a design perspective - Reporting, Sales, and Fiscalisation. You'll design the experiences merchants use to analyse performance, manage sales activity, and navigate local fiscal requirements, while helping shape a more unified reporting experience across SumUp's payments, banking, and commerce products. You'll work closely with product managers, engineers, and data teams within POS, and collaborate with designers and stakeholders across SumUp to deliver experiences that are clear, trustworthy, and built to scale. 🎬 Take a look at our Berlin office What you'll do Lead end-to-end design across Reporting, Fiscalisation, and Sales domains - from discovery and strategy through to production-ready delivery Drive the unification of reporting experiences across Dashboard and Mobile, making complex data clear and accessible for merchants Design holistic flows - including sign-up, onboarding, and export experiences, that meet local regulatory requirements while remaining scalable globally Establish UX patterns for presenting data-heavy, financial information consistently across SumUp products Shape long-term product strategy by running discovery initiatives, influencing the roadmap, and acting as a trusted design partner for product and engineering You'll be great for this role if… You have a minimum of 5 years working as a Product Designer, with a portfolio that demonstrates end-to-end ownership across complex digital products. You have solid experience designing dashboards, reporting interfaces, or analytics products, with a clear ability to make complex financial or operational data understandable for non-expert users. You have deep expertise in product design, information architecture, and systems thinking, applied across interconnected product ecosystems. You have a track record of leading product discovery independently - from identifying user problems through to validating and shipping solutions, without needing close supervision. You are an excellent communicator, comfortable aligning diverse stakeholders across product, engineering, and business functions and presenting work with confidence. You are proficient in Figma, with familiarity in Miro and Notion and comfort working within modern, collaborative design workflows. Why you should join SumUp 🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success 📚 A dedicated annual L&D budget of €2000 for your individual development, which can be used to attend conferences and/or advance your career through further education 💶 A corporate pension scheme where we match up to 20% of your contributions 🏖 Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days 🏙 Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches 🌴 Break4me: 1-month sabbatical after 3 years of service 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team About SumUp Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website , and follow our journey on LinkedIn , Instagram , and Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp. Find Jobs in Germany on Arbeitnow

Location: UK, central Europe, and Latin America Remote | Full-time Compensation: Competitive Compensation Our client is seeking an experienced, full-time Product Designer to shape the core user experience of their trend intelligence platform. In this role, the designer will play a key part in designing and evolving the platform's primary dashboard—where brand innovation teams, product marketers, social media teams, and agencies explore trends, generate reports, and interact with LLM-powered features. As the platform rebuilds around LLM-driven capabilities, the successful candidate will be responsible for defining not just how features look, but how complex data and AI experiences should function. The primary focus is transforming dense, aggregated trend data into clear, intuitive, and actionable insights. This position joins a close-knit Frontend & UX team reporting directly to the Frontend Lead. The role is 100% remote and open to candidates based between US Central Time (UTC−6) and Central European Time (UTC+1). Candidates must be available during core collaboration hours of 9:00 AM–12:00 PM Eastern Standard Time (2:00 PM–5:00 PM UK / 3:00 PM–6:00 PM CET). Key Responsibilities End-to-End Product Design: Own features from initial framing to final launch, partnering closely with engineering leadership to deliver written proposals, user flows, prototypes, and Figma specifications. Problem Identification & Solution Design: Independently identify user pain points through customer calls, interviews, user feedback, and usage data to build compelling product proposals. AI & LLM Experience Design: Define user interactions for AI features (chat, automated reports, inline summaries), establish standards for insight attribution and uncertainty handling, and help refine the voice and structure of AI-generated content. Design System Management: Own the principles and Figma library for the design system, partnering with frontend engineers to align with the React component library and establish robust data visualization and AI UX patterns. UX Quality & Feedback Loops: Co-own product metrics, user feedback tracking, and quality evaluation rubrics for LLM outputs alongside the Frontend Lead. Note: This position focuses strictly on product/UI/UX design. It does not involve writing production code, managing brand/marketing assets, or overseeing back-end API integrations. Requirements Qualifications Experience: 3+ years of product design experience, ideally owning features end-to-end within a B2B or SaaS platform. Product Thinking: Strong strategic perspective with a proven ability to define what to build and why , backed by a portfolio demonstrating strong problem-framing abilities. Domain Focus: Experience designing data-heavy products, such as dashboards, analytics platforms, or reporting tools. Design Systems: Proven track record of working within and contributing to scalable design component libraries. Tools & AI Integration: High proficiency in Figma, with active integration of AI tools into day-to-day design workflows and a strong curiosity regarding LLM product experiences. Communication: Excellent written English skills, capable of producing clear proposals and documentation in an asynchronous remote environment. Schedule: Location within UTC−6 to UTC+1, with full availability during core collaboration hours (9:00 AM–12:00 PM EST). Preferred Qualifications (Nice to Have) Experience as the founding or primary designer on a product team. Hands-on experience building or evolving design systems adopted by engineering teams. Direct experience designing AI features or creating evaluation rubrics for LLM output quality. Expertise in advanced data visualization patterns. Familiarity with consumer goods, beauty, food & beverage, or marketing intelligence platforms. Capability to build rapid functional prototypes using AI-assisted tools to evaluate live outputs. Benefits Competitive compensation package tailored to experience. Collaborative, high-impact environment with direct influence on core product direction. Opportunity to work closely alongside senior design leadership. Flexible starting timeline (target start date in January, with early onboarding available). Interview Process Initial Video Screening: A brief introductory video conversation to discuss background, expectations, and role fit. Personality Assessment: An online assessment to evaluate working style and team dynamics. Design Leadership Interview: A 30-minute introductory chat with the Lead Designer. Screen-Recorded Case Study: A flexible, practical exercise (details currently being finalized) to demonstrate hands-on design methodology and execution. Final Interview: A concluding conversation with key stakeholders to review results and align on next steps. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing ----- Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd's Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting ----- Find more English Speaking Jobs in Netherlands on Arbeitnow

Headquarters: Egypt URL: http://prospexcrm.xyz About the Role We're looking for a talented Interior Designer to join our team — fully remote, work from home, based in Egypt. You'll own the full design process end-to-end, from initial concept all the way through to final renders. This is a purely design-focused role — no vendor or contractor coordination required. If you're passionate about design in all its depth and want to focus entirely on your craft, this is the role for you. What You'll Do Develop interior design concepts and mood boards based on client briefs Produce detailed floor plans, space planning layouts, and construction drawings Design full electrical layouts including lighting plans and switch/socket placement Create plumbing and sanitary layout drawings where required Select and specify materials, finishes, furniture, and fixtures Produce photorealistic 3D renderings and walkthroughs Prepare complete design packages and technical documentation Incorporate client feedback and revise designs accordingly Stay current with interior design trends, materials, and software What We're Looking For Bachelor's degree in Interior Design, Architecture, or a related field 2+ years of professional interior design experience Strong proficiency in AutoCAD for technical drawings and layouts Proficiency in 3ds Max, V-Ray, Lumion, or similar rendering software Experience with SketchUp, Revit, or equivalent modeling tools Ability to produce electrical and plumbing layout drawings as part of a full design package Adobe Photoshop / Illustrator for presentation and mood board work A strong portfolio covering concept through to rendered output Excellent communication in Arabic and English Self-motivated, detail-oriented, and able to work independently What We Offer 100% remote — work from anywhere in Egypt Flexible working hours Creative and supportive team environment Diverse and interesting projects Competitive compensation based on experience To apply: https://weworkremotely.com/remote-jobs/prospex-crm-interior-designer

Job Description GUI Software Developer - Richmond Hill, ON (in person, full-time permanent) Our client builds award-winning AI and 3D-vision software that lets industrial robots program themselves . We are looking for a GUI software developer to design and implement user interface components and modules for our automation software. The candidate should have keen interest in engineering work and a strong ability to design professional, intuitive user interfaces. Main duties: - Collaborate with cross-functional teams to understand project requirements and objectives. - Design, develop and maintain user interfaces for Windows applications with a seamless, visually appealing user experience. - Create wireframes, prototypes and mockups to communicate design ideas. - Maintain existing front-end modules to ensure reliability and efficiency. - Integrate with back-end, external communication protocols and APIs. - Stay current on industry trends and emerging technologies. - Conduct usability testing and iterate on interface designs. - Troubleshoot and resolve UI-related issues for optimal performance. Requirements Must-haves: - 2+ years of software development on Microsoft Windows / .NET. - Proficiency in C#, WPF and the MVVM design pattern (must have). - Real UI/UX design skill with Figma, Adobe XD or Sketch (wireframes, prototypes); portfolio preferred. Nice-to-haves: - XAML and in-depth knowledge of Windows UI design principles. - C++, Python, JavaScript; Node.js / React. - Multi-threading; TCP/IP and HTTP networking; RESTful APIs; XML/JSON serialization; Git. - 3D visualization frameworks (OpenCascade, OpenGL, WebGL, VTK). - Usability testing; strong eye for detail and user-centred design. Education: Bachelor's in computer science or equivalent. Salary: $85-100K. Requirements Must-haves: - 2+ years of software development on Microsoft Windows / .NET. - Proficiency in C#, WPF and the MVVM design pattern (must have). - Real UI/UX design skill with Figma, Adobe XD or Sketch (wireframes, prototypes); portfolio preferred. Nice-to-haves: - XAML and in-depth knowledge of Windows UI design principles. - C++, Python, JavaScript; Node.js / React. - Multi-threading; TCP/IP and HTTP networking; RESTful APIs; XML/JSON serialization; Git. - 3D visualization frameworks (OpenCascade, OpenGL, WebGL, VTK). - Usability testing; strong eye for detail and user-centred design. Education: Bachelor's in computer science or equivalent.

About Life360 Life360's mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com . Life360 is a Remote First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US and Canada) regardless of any specified location above. We are AI Native We are building an AI native company where AI is an integral part of how we build and operate. AI tool usage during interviews varies by role. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. Your Recruiter will provide clear guidance as you move through the interview process. Undisclosed use of AI not previously discussed with or approved by your Recruiter may impact your candidacy. About The Team The Product Design team is the creative engine shaping the vision, strategy, and delivery of extraordinary member experiences at Life360. We are a diverse, collaborative group with an unwavering commitment to craftsmanship and delight in everything we create. With Life360's rapid growth and strong business momentum, we have a unique opportunity to make a meaningful impact at global scale. At the heart of our mission is a dedication to helping families feel safe, connected, and cared for through the transformative power of design. The Growth Revenue Experimentation team (within the Product Design team) is the engine behind Life360's subscription revenue growth: we turn ideas about pricing, packaging, and the paywall funnel into fast, validated experiments. We run a high volume of tests across the entire subscription funnel - driving free users to start a trial, trial to paid conversion & churn prevention. Additionally, optimizing the top-performing features to drive further conversion, SKU and pricing routing, external billing, and churn and win-back, partnering closely with the Revenue ML team to personalize offers and target the right SKU to the right user. We set and hold the bar for experiment quality and methodology across the program, using tools like Statsig to run and govern testing at scale, and we ground every decision in research and data, validating or killing assumptions before they become a build. We are also an AI-native team: AI tooling is already speeding up how we generate hypotheses, build, and measure results, and we expect that velocity to keep climbing as our own workflows get faster too. About the Job We're looking for a Senior Product Designer II to join our Revenue Experimentation team and help drive Life360's growth through fast, high-quality design experimentation. This role sits at the intersection of product design, growth strategy, and data-informed decision-making, you'll design, test, and iterate on experiences across our subscription and monetization surfaces to uncover new ways to grow revenue and deliver value to families. You'll partner closely with Product Managers, Engineers, Data Scientists, and Content to turn loosely defined ideas into well-scoped tests, and well-scoped tests into learnings that shape our roadmap. This role is ideal for someone who thrives on ambiguity, moves fast without sacrificing craft, and wants their design decisions to directly and measurably impact the business. For candidates based in the US, the salary range for this position is $152k to $223k USD. For candidates based out of Canada, the salary range for this position is $176k to $207k CAD. We take into consideration an individual's background, job-related knowledge, skills, and experience in determining final salary. Base pay may also vary based on geographic location, with US work locations falling into one of three geographic tiers. Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs) , as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits. What You'll Do Design and run a high volume of experiments across Life360's revenue and monetization surfaces, from trial conversion, trial-to-paid conversion to pricing, SKU routing, and churn/win-back. Turn loosely defined experiment briefs into well-scoped, testable hypotheses, using research and data to validate or challenge the underlying assumptions. Lead design for experiments that originate from your own ideas, and act as a critical, PM-partnering voice on ideas that originate elsewhere. Partner with Data Science and Analytics to define success metrics, interpret experiment results, and translate learnings into follow-on hypotheses. Present experiment concepts, in-flight learnings, and results to cross-functional stakeholders and leadership. What We're Looking For 6+ years of product design experience, ideally with exposure to growth, experimentation, or subscription/monetization design. A track record of shipping and iterating on A/B or multivariate experiments in a fast-paced, high-velocity environment. Comfort operating with ambiguity, able to take a loosely defined brief and turn it into a well-scoped, testable hypothesis using research or data. A proactive, ideas-first mindset: someone who brings concepts to the table rather than waiting to be handed a fully-formed brief. Strong collaboration skills, able to both lead from your own ideas and constructively pressure-test others', as a true creative and strategic partner to PMs. Experience partnering closely with engineers, content, and data science across the full experiment lifecycle, from concept to bug bash to results. Excellent organizational habits: clean, well-documented Figma files and clear, traceable rationale for design decisions. Fluency in Figma; familiarity with experimentation and analytics tooling (e.g., Optimizely, Amplitude, Statsig, or similar) is a plus. Comfort using AI tools to accelerate design and production work. Strong visual design craft, with hands-on animation skills. A portfolio that showcases experimentation work, problem framing, hypotheses, iteration, and measurable impact, not just polished final screens. Ways of Working Operates in a fast-paced, dynamic environment, balancing multiple experiments at once. Comfortable with ambiguity. Experiment briefs often start loosely defined, and it's the designer's job to validate the underlying problem (through research or data) and refine it into something well-scoped enough to actually test, confirming or challenging the original assumptions along the way. Contributes ideas proactively, including in regular ideation sessions focused on a specific theme, bringing forward experiment concepts, not just executing others'. Partners with PMs as a true collaborator: leads projects that originate from their own ideas, and acts as a critical partner on PM-originated ideas, pressure-testing them for UX soundness and product fit rather than simply executing. Collaborates across design and other departments when an experiment touches product areas outside their own, to keep the experience consistent and aligned. Keeps work organized and traceable: clean file structure, documented hypotheses and rationale, and clean, well-organized Figma files so anyone can see what's being tested, what's been done, and why. Involves engineers early in the design process to surface technical questions and constraints before they become blockers. Participates in bug bashes, testing experiments before launch to confirm the experience matches intent. Uses AI as a creative and productivity partner, leveraging skills, automation, and AI-generated illustrations or animations where it makes sense, to move faster and free up more time for craft. AI-Native Expectations Daily use: You embed AI in all your workflows and use it for real, substantive tasks, including research, analysis, drafting, prototyping, analytics and experimentation. Review and accountability for AI output: AI-generated outputs get the same level of care of as any of your deliverables. You are accountable for everything you ship. Velocity: We expect senior practitioners who use AI well to operate with meaningful leverage: doing more with the same time, taking on problems that would otherwise require a larger team. Team leadership: You share what works. You automate prompting strategies that others can build on and help teammates earlier in their AI workflow adoption get up to speed. Continuous learning: The tooling is changing fast. You stay current and bring recommendations to the team when something would meaningfully improve how we work. Our Benefits Medical, dental, vision, life and disability insurance plans (100% paid for US employees). We offer life and disability as well as supplemental plans for medical and dental for Canadian employees. 401(k) plan with company matching program in the US and RRSP with DPSP plan for Canadian employees. Paid parental leave. Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being. Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns. Learning & Development programs. Equipment, tools, and reimbursement support for a productive remote environment. Free Life360 Platinum Membership and Tile trackers. Life360 Values Our company's mission-driven culture is guided by our shared values to create a trusted work environment where you can bring your authentic self to work and make a positive difference Be a Good Person - We have a team of high integrity people you can trust. Be Direct With Respect - We communicate directly, even when it's hard. Members Before Metrics - We focus on building an exceptional experience for families. High Intensity, High Impact - We do whatever it takes to get the job done. Our Commitment to Diversity We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We encourage people of all backgrounds to apply. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. Even if you don't meet 100% of the below qualifications, you should still seriously consider applying! #LI-Remote

Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic's Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic's Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production. Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first. We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission This role is a Functional Consultant - Contact Center focused on contact center modernization, responsible for leading discovery workshops with customer stakeholders and translating business requirements into functional specifications, user stories, and acceptance criteria for Amazon Connect implementations. They use call listening and interaction analysis as a core discovery method, mining recorded voice and chat data to surface undocumented processes, score quality, and root-cause self-service containment failures, then convert those findings into AI agent scripts, process maps, and prioritized improvement recommendations. Serving as the primary liaison between customer stakeholders and Caylent's delivery team, they own BRDs, traceability matrices, and UAT facilitation while also mentoring junior BAs and contributing reusable discovery assets to strengthen the CXE practice. Requirements & Discovery Leads structured elicitation workshops with client stakeholders (contact center operations, IT, compliance) to document current-state processes, pain points, and target-state workflows, then breaks business requirements into discrete, ID-tagged functional requirements, user stories, and acceptance criteria before design work is scheduled. Maps legacy contact center processes (e.g. Avaya, Genesys, NICE) to Amazon Connect capabilities, identifying gaps, configuration options, and where custom development is required - favoring configuration over customization. Builds and maintains the live link between every requirement ID, the design decision addressing it, the epic/story implementing it, and the test case validating it. Runs the review gate before design starts and the verification gate before release (i.e. no ticket enters a sprint, and no story closes, without a traced requirement ID) Owns the intake of requirement changes, logs impact to the RTM, and hands schedule/budget impact to the technical PM rather than letting scope drift silently.. Runs requirement walkthroughs with architects and engineers before design starts, and with QA before test design - catching ambiguity before it becomes code. Process & Data Analysis Analyze contact center KPIs (AHT, containment rate, CSAT/NPS, Retention) to baseline current performance and define measurable success criteria for engagements Partner with engineering to define data models for Customer Profiles, Cases, and the Connect analytics data lake (Glue, Athena, QuickSight), ensuring reporting requirements are captured up front Document AI agent and self-service requirements: call/chat intents, escalation paths, containment targets, and guardrail/compliance needs for AI-driven interactions Call Quality & Interaction Analysis Conduct structured call listening and quality assurance reviews across recorded voice and chat interactions, scoring them against defined quality criteria - compliance adherence, process accuracy, soft skills, and resolution quality and packaging findings into QA reports and trend summaries for customer stakeholders Use call listening as a process-discovery method: mine recorded interactions to surface undocumented business processes, decision points, exception paths, and agent workarounds, then codify what agents actually do into current-state process maps that validate or correct stakeholder-described workflows Translate documented business processes into structured AI agent scripts and call guides, greetings, identity verification, decision trees, objection and exception handling, required compliance language, and closing sequences that standardize agent behavior and feed training materials, knowledge bases, and agent-assist tooling (e.g., Amazon Q in Connect) Perform formal evaluations of calls, chats, and cases using evaluation forms and scorecards (e.g., Amazon Connect Evaluations with Contact Lens), and synthesize results into performance-trend reporting for operations leadership Analyze interactions that escaped self-service to root-cause containment failures, misrecognized intents, missing self-service capabilities, authentication friction, confusing prompts, or premature zero-outs and convert findings into prioritized, evidence-backed recommendations for IVR and AI improvements that measurably raise containment rates Stakeholder Collaboration & Documentation Serve as the day-to-day liaison between customer business stakeholders and the Caylent delivery team, managing scope clarifications and change requests Produce clear, well-organized documentation: business requirements documents (BRDs), process flow diagrams, current/future-state maps, and UAT test plans Facilitate UAT sessions, triage defects and enhancement requests with stakeholders, and prioritize backlog items against business value and delivery timelines Support project governance: status reporting, RAID logs, and steering committee materials for contact center modernization programs Practice Contribution Contribute reusable discovery templates, requirement checklists, and process maps back to the CXE practice so future engagements start further ahead Support pre-sales: participate in discovery calls, help scope SOWs, and provide business-analysis input on estimates for contact center engagements Mentor junior Functional Consultants on contact center domain concepts and Caylent's discovery methodology Your Qualifications 5+ years of business analysis experience, including 1+ years supporting contact center, CCaaS, or customer experience technology implementations 5+ years experience in analyzing call center interactions as a process discovery methodology for mining patterns in call center interactions. Working knowledge of using Amazon Connect or a comparable CCaaS platform (Genesys, Avaya, Cisco, NICE) for finding, evaluating, and mining call center interactions. Demonstrated ability to write clear functional requirements, user stories, and acceptance criteria that engineering teams can build directly against Familiarity with contact center KPIs and operations concepts (AHT, containment, CSAT/NPS, SLA, Retention) Strong facilitation and stakeholder management skills; comfortable running workshops with both business and technical audiences Proficiency with requirements and diagramming tools (i.e. Jira, Confluence, Lucidchart/Visio, Figma) and basic SQL or reporting-tool literacy Proficiency with Microsoft Office tools (Excel, Word, Powerpoint) Preferred Qualifications Exposure to conversational AI / self-service requirements (Amazon Lex, Amazon Q in Connect, or comparable IVR/chatbot platforms) Experience in regulated verticals: government/public sector, healthcare (HIPAA), or financial services Consulting or client-delivery background Experience with data visualization tools (QuickSight, Tableau, Power BI) Experience in Python Experience with AI tools Benefits 100% remote work Generous holidays and flexible PTO Competitive phantom equity Paid for exams and certifications Peer bonus awards State of the art laptop and tools Equipment & Office Stipend Individual professional development plan Annual stipend for Learning and Development Work with an amazing worldwide team and in an incredible corporate culture NOTE: This position requires current legal authorization to work in the country where this position is located. Caylent is not able to sponsor visa or work permit applications at this time. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma Product Managers are highly collaborative and take ownership of their work, pushing their teams to build amazing experiences for all our users. We have a diverse range of experiences and expertise and love learning from each other. Across all product areas, successful Figma PMs thrive on solving hard problems, considering every detail, and achieving ambitious goals. If this sounds like you, come join us! We are looking for a PM to drive the Figma Pattern Library (FPL), our internal design system, and to enable our internal teams on cutting edge prototyping and product development workflows. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Define and drive the product vision, strategy, and roadmap for your area in alignment with company goals and user needs Lead the full product lifecycle from discovery through launch, balancing technical feasibility, design excellence, and business impact Collaborate deeply with Design, Engineering, and Product Leadership on both strategy and execution Prioritize opportunities based on user insights, data, and business objectives, adapting quickly to evolving needs and signals Conduct market and competitive analysis to inform product positioning and identify areas for differentiation and growth Apply emerging technologies (e.g. LLMs) where they can meaningfully improve user experience and outcomes We'd love to hear from you if you have: Led significant strategic initiatives across highly complex, ambiguous, and scaled products 3+ years as a full-time Product Manager, with additional background in software development (design or engineering) Shipped high-quality software that improved user efficiency and delivered measurable business results Conducted customer research to deeply understand user needs and uncover actionable insights While it's not required, it's an added plus if you also have: Worked on product redesigns, information architecture, or content hierarchy Built products within multi-product environments Expertise in design tooling or a background as a Designer Shipped products across mobile and desktop platforms At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $303,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's AI Insights team, within Research, is hiring a builder with exceptional design craft and deep AI fluency. You will report to Noam Segal, Director of AI Insights. You will build internal AI products that help Figmates understand our customers and their needs. These products will scale customer intimacy across Figma and inform product and business decisions. You enjoy figuring things out by making them. You own products from the first idea through design, building, evaluation, and adoption. You build primarily with AI tools and apply strong design and product judgment throughout. You ship early, improve rapidly, and hold internal experiences to the care expected of customer-facing Figma products. This is a full-time role that can be held from our New York City or San Francisco hub - or remotely in the United States. What you'll do at Figma: Identify where Figmates need better customer understanding. Choose opportunities where an internal product can make a meaningful difference Design clear, compelling experiences that help employees find customer evidence, understand needs, and make informed decisions Use AI tools to build and ship internal products. Own the work from initial concept through launch and continued use Ship focused versions early. Improve them rapidly through feedback, actual use, and careful attention to interaction and visual details Define a high quality bar for AI behavior, evidence quality, and usability. Build evaluations that expose failures and verify improvements Partner with Research, Design, Product, Engineering, and internal users to launch products and support adoption Demonstrate what you build, explain your decisions, and share reusable tools and practices. Measure whether the products improve customer understanding We'd love to hear from you if you have: Demonstrated exceptional design craft through a background in UX or product design, with strong interaction design, visual judgment, and the ability to simplify complex workflows without sacrificing important details Build and shippped impactful products by turning ambitious ideas into working solutions using AI tools, demonstrating significant hands-on contributions, strong execution, and sustained value beyond initial prototypes Applied deep AI fluency to build sophisticated workflows that connect models, data, and tools, troubleshoot failures across prompts and integrations, and translate emerging capabilities into effective products Exercised strong product judgment by identifying unmet user needs, translating complex customer information into intuitive experiences, and making thoughtful tradeoffs across scope, quality, and speed While it's not required, it's an added plus if you also have: Hold an academic background in design, interaction design, or human-computer interaction Bring a track record in customer research or in building research platforms and tools that help employees explore customer evidence Align teams around product priorities, communicate a clear point of view, and drive adoption by resolving competing needs with clear tradeoffs Build evaluations based on realistic tasks to verify the accuracy, evidence quality, and usability of AI-powered products Demonstrate familiarity with Figma's products At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a member of our Customer Operations & Support Team, you'll be the voice of Figma as you help ensure our community has an exceptional experience across our different public platforms and touch-points (community forum, social, etc.) You'll be engaging with our customers both directly and publicly, which will require critical thinking, an investigative mentality, and outstanding communication skills. We're looking for a great teammate based in India who can cover weekdays and is technically inclined, eager to learn about design tools and community, and comfortable working across multiple workstreams in a startup-like environment. This role will be based out of our Bengaluru hub. What you'll do at Figma: Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues Provide outstanding technical support for new and experienced Figma users on community and social platforms Help moderate and organize our community forum, making sure it stays a healthy and safe space for our global community Identify trends and areas of improvement for our community forum and other community support initiatives Improve engagement and create a seamless one-to-many support experience Collaborate with our design and engineering teams to investigate and resolve complex issues, and work with our Technical Quality Support team to report and escalate technical issues to the appropriate teams Collect and consolidate customer feedback into meaningful recommendations for our product and research teams Close the feedback loop with users when bugs are resolved and feature requests are implemented We'd love to hear from you if you have: 2+ years' experience in support or community roles for a technical SaaS product Familiarity with design processes and tools Strong technical and written communication skills, making complex ideas easy to understand Proactive, responsive, and detail-oriented, with strong prioritization skills Receptive to customer feedback, effective in public and direct responses, and adaptable to a fast-paced startup environment At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

OpenSail is a high-performance digital marketing agency that combines social savvy with technical expertise to deliver outstanding results for our clients. We're looking for a Social Media Strategist with at least two years of experience to join our team. This is a one-year term position with the potential to transition into a permanent, full-time role. This is a dynamic role involving social media strategy, content creation, audience engagement, marketing funnel analysis, and other digital marketing initiatives. You'll work alongside experienced professionals in a collaborative environment where creativity, problem-solving, and fresh ideas are encouraged. What We're Looking For:- Minimum two years of digital marketing or social media experience- Strong computer skills and technical aptitude- Excellent written and verbal English communication skills- Active use and understanding of social media platforms- Strong work ethic, attention to detail, and accountability- Creative problem-solving skills and a willingness to take initiative- Commitment to innovation and continuous learningAdditional Experience That Sets You Apart:- Google or Meta certifications- Social media community management or moderation- Email marketing, SEO, and content writing- Journalism, communications, or public relations- Client relations, account or project management- Graphic design using Adobe Creative Suite- Photography, video, or audio productionSalary & Growth: Starting salary is $50,000 annually, with potential to earn $80,000+ based on skills and experience. We believe in investing in our team and providing opportunities to develop new skills, take on challenges, and grow within the company.

Reports to: Managing Director Salary: $70,000 - $90,000 depending on experience Estimated Start: November 2026 Working hours: 40 hours per week Location: Hybrid (details TBD) Experience: 5+ years experience in related role Who are we? White Canvas is a purpose-driven, women-led design agency that breathes colour into brand stories. Through the combination of creative, code and campaigns, we create catching designs that matter. Located in Langley, just outside of Vancouver, our boutique creative agency model is rooted in a powerful team of "do-ers," all full time employees. We specialize in the production of all things creative including website design, graphic design, branding, and social content. Our agency approach is communication-driven, establishing close-working relationships with clients who consider us part of their own team. We are all about supportive working environments, collaboration and keeping things light. When we work, we work hard, but also value and hold space for family, friends and self-care. At our studio you can always find laughter at our desks, coffee in our cups and liquid sunshine in our diffuser. If we sound like your kind of team, read on! Job Description White Canvas Design Agency has an exciting opportunity to add a talented full-time Graphic Designer to our team. Hard work ethic, self-direction, creativity and a good sense of humour are an absolute must! This position is a FT position and candidate must be located in the lower mainland area and be able to commute to our Langley office (C320-20178 96 ave) 5 days a week working 8 hours/day within the hours of 7:00am to 7:00pm PST (40 hours per week). Roles & Responsibilities Design projects for clients across diverse industries, encompassing: Print and digital advertising materials Marketing materials (including signage, printed collateral, tradeshow items etc) Developing brand identities (logo & visual identity creation) Packaging design Social media templates Presentation materials and annual reports Website UX/UI Design Branding design, logo illustrations and experience working on large corporate branding projects Collaborating closely with internal teams and clients to translate ideas into visually striking designs that meet project objectives. Skills / Requirements Completion of Design Certificate or Degree at a recognized institution 5+ years of graphic design experience with a strong portfolio showcasing your skills Expertise in Adobe Creative Suite: particularly InDesign, Photoshop, Illustrator and Acrobat Proficiency in preparing artwork files for production Understanding of Dropbox / Google Drive Applications Experience working on Mac platform Is an excellent communicator in both written and verbal form Excels in a fast-paced, deadline-driven environment Has a positive attitude, is collaborative and works well in a team environment Has a passion for all things design Values work-life balance and self-care Is a quick learner, and meets new challenges with determination Bonus attributes: Experience in Figma, Adobe XD, Mailchimp, Canva and WordPress. Candidates must reside in the Lower Mainland of BC and be willing to commute to Langley. Please submit your portfolio, resume and cover letter by October 30, 2026 Pay: $70,000.00-$90,000.00 per year Benefits: Company events Dental care Extended health care Flexible schedule On-site parking Vision care Wellness program Work from home Application question(s): Are you located in the Lower Mainland and can reliable commute to our Langley office? Experience: * Graphic design: 5 years (required) Work Location: Hybrid remote in Langley, BC

Senior Mobile Engineer | NYC | $165k to $220k + equity The role Imagine building an app where the user isn't scrolling on a sofa; they're a technician in a service truck or an operator on a warehouse floor, with an AI agent in their pocket helping them get the job done. That's what this team does. They're a Series B AI startup in New York building autonomous agents for big enterprise customers, and those agents are already live and in use every day. Now they want a Senior Mobile Engineer to own the apps that put all of that in people's hands. You'd be the person shaping how mobile gets built here. Taking features from Figma to the App Store, owning releases end to end, making the apps fast and reliable in the real world, and setting the bar for how the team reviews and ships code. You'll also get in the room with customers, see how they actually work and turn that into product. What we need from you You'll be building in React Native day to day, so you'll need solid hands-on experience with it, including shipping RN apps to the stores and dealing with the bits that need native code. It doesn't need to have been your whole career, and native iOS or Android on top is a big plus. Beyond that, you've got 5+ years shipping production mobile apps, and you've been the one setting the architecture and standards on a codebase that other engineers then built on. You can talk through the design patterns you've used and why you picked them, you've owned features end to end, and you've helped raise the bar when a more junior engineer's work wasn't there yet. You've built things for non-technical users and know how to figure out what they actually need. And you're genuinely excited about building with AI. What's in it for you $165k to $220k base plus equity A live product with real customers and real momentum Early enough to shape how the company does mobile A sharp, low-ego team with a steep learning curve NYC office 4 days a week. Not in NYC yet but up for the move? Still reach out Apply now!