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About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company. At Cloudflare, we're not looking for people who wait for a polished roadmap; we're looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you're the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you'll fit right in. Available Locations: Austin, TX; San Francisco, CA; New York City  About the Team Our team researches web application attacks and turns that research into protections in Cloudflare's Web Application Firewall (WAF). We build and maintain managed rules that help protect millions of Internet properties from known vulnerabilities, emerging exploits, and new attack techniques. We work at the intersection of vulnerability research, large-scale traffic analysis, and detection engineering. Using threat intelligence and telemetry from Cloudflare's global network, we identify exploitation patterns, develop mitigations, and measure how well they work against real traffic. We partner with Engineering, Product, and customer-facing teams to improve coverage while minimizing false positives and disruption to legitimate applications. Who You Are You have hands-on experience in web application security, vulnerability research, or detection engineering, including writing and improving WAF rules, exploit signatures, or comparable detection logic. You understand HTTP/HTTPS, how web applications and proxies process requests, and common vulnerability classes such as SQL injection, cross-site scripting, remote code execution, SSRF, and insecure deserialization. You can analyze a vulnerability advisory or proof of concept, reproduce the exploit in a controlled environment, and identify the request characteristics that distinguish exploitation from legitimate traffic. You use SQL to investigate large datasets and a language such as Python, Go, or Rust to build research tools, automate analysis, and validate detections. You make evidence-based tradeoffs between detection coverage, false positives, and performance. You are comfortable investigating ambiguous reports and following issues through to resolution. You work effectively with engineers, product partners, and customer-facing teams, and communicate technical findings clearly to both technical and non-technical audiences. You use AI fluently in research and coding workflows and have the judgment to know where it accelerates the work and where its outputs need independent validation. You are curious about how attackers exploit web applications and bypass defenses. You do not need to know our exact stack, but you should be eager to go deep in the domain. What You'll Do We are looking for a Security Research Analyst to research web application threats and develop the managed rules that protect Cloudflare customers. You will turn public CVEs, threat intelligence, customer reports, and internal telemetry into tested, effective mitigations. Your work will span the detection lifecycle: understanding an exploit, designing a rule, validating it against malicious and legitimate requests, and measuring its behavior in production. You will collaborate with engineering and research partners to close coverage gaps and continuously improve the quality of our WAF protections. Key responsibilities: Research vulnerabilities and exploitation. Analyze public CVEs, proof-of-concept exploits, and observed attacks to understand root causes, exploit chains, and opportunities for WAF mitigation. Develop and maintain managed rules. Design, test, and deploy WAF managed rules and exploit signatures, keeping protections effective as applications, exploits, and attacker techniques evolve. Investigate false positives and missed attacks. Analyze customer reports and request telemetry, reproduce issues, and refine detections to improve protection without unnecessarily blocking legitimate traffic. Validate coverage and resistance to bypasses. Use targeted penetration testing, exploit variants, and adversarial testing to identify detection gaps and evaluate proposed mitigations. Automate research and validation. Build tools and reproducible test cases that accelerate exploit analysis, rule validation, regression testing, and traffic analysis. Measure detection quality. Use SQL, dashboards, and production data to assess rule efficacy, track attack trends, and guide improvements to coverage, false-positive rates, and performance. Collaborate across teams. Partner with Engineering, Product, and other detection teams to deliver reliable protections and resolve recurring customer problems at their roots. Share actionable research. Document findings, explain mitigation decisions, and contribute to internal research reports and public-facing blogs on vulnerabilities and Internet-wide attack trends. Additional Experience We Value Experience developing WAF rules or contributing to open-source WAF projects, such as ModSecurity or the OWASP Core Rule Set. Experience finding WAF bypasses, analyzing request parsing and encoding differences, or researching novel exploitation techniques. Experience with large-scale security analytics, advanced SQL, columnar databases such as ClickHouse, and visualization tools such as Grafana. Experience building automated exploit-reproduction environments, detection test suites, or CI pipelines for security rules. Familiarity with Linux/UNIX systems, TCP/IP networking, reverse proxies, and the performance constraints of inspecting production traffic. Published security research, conference presentations, open-source security tools, or demonstrated work through bug bounty programs or CTFs. Experience partnering with data science or machine learning teams to combine rule-based detections with other security signals. Compensation Compensation may be adjusted depending on work location. For San Francisco based hires: Estimated annual salary of $157,000 - $216,000 For New York City based hires: Estimated annual salary of $150,000 - $206,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave   What Makes Cloudflare Special? We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you'd like to be a part of? We'd love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Who we are  At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to  hundreds of thousands of businesses  and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!  Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.  . See yourself at Twilio Join the team as Twilio's next Sr. Director, Marketing Strategy, & Analytics. About the job This position is needed to lead and elevate Twilio's global marketing strategy, turning data into actionable insight that drives growth and customer engagement. We're looking for a strategic thinker and data storyteller to shape marketing decisions, inspire teams, and deliver real-world results. You'll build and lead a team that transforms millions of data points into clear direction for campaigns, and drives revenue growth and retention. Responsibilities In this role, you'll: Create a forward looking point of view on the future of marketing and how we'll drive success.  Define and drive global marketing strategies through actionable data and deep customer insight. Build, mentor, and scale the marketing strategy, and data analytics team, fostering a culture of experimentation and measurable impact. Lead quarterly/annual planning, and target setting to guide execution across all marketing functions. Lead key marketing operational cadences to ensure business actionability needs are being met. Partner across Marketing, Finance, and the GTM org to align go-to-market and growth strategies. Own and Drive Marketing spend efficiencies, ROI analysis, optimization initiatives, and development of executive-ready dashboards. Monitor emerging trends and market signals, and act as a scout for net-new growth vectors, whitespace opportunities, and competitive threats. Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor's degree in Marketing, Business, Analytics, or a related field. 10+ years in marketing strategy, data analytics, or related functions, with 5+ years of people leadership. Expertise with analytics and BI tools (e.g., Tableau, Salesforce). Strong communication, leadership, and cross-functional collaboration skills. Exceptional cross-functional communication and storytelling skills. Comfortable operating in ambiguity and fast-paced environments.   Desired: Advanced degree (MBA or similar) strongly preferred. Experience in SaaS, tech, or high-growth environments preferred. Certification in marketing analytics or data science is a plus. Passion for innovation, storytelling, and customer-centric thinking. Location This role will be remote, but needs to be based in the US. Travel  We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $227,840 - $284,800. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $241,200 - $301,500. Based in the San Francisco Bay area, California: $268,000 - $335,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information (required for ALL US jobs) Applications for this role are intended to be accepted until November 16th, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . The Data Platform team builds and operates systems that centralize all of Coinbase's internal and third-party data, so teams across the company can access, process, and transform it for analytics, machine learning, and end-user experiences. As a senior engineer, you will work across the full stack of our systems: foundational processing and storage, scalable pipelines, and the frameworks and internal tools that make data easy to use.     What you'll do:  Design, build, and operate foundational data services, including storage (cloud warehouse, data lake), orchestration (Airflow), batch processing (Spark, SQL), and streaming (Kafka). Build and maintain data integration and processing SDKs used by internal services and product teams. Design self-service tools so users can manage and troubleshoot their own data pipelines. Build services for data security, observability, quality, cataloging, and lineage. Turn requests from analysts, ML, and security teams into reusable, scalable patterns.   Required Skills and Experience: 5+ years of experience in software engineering, including senior-level ownership. Strong Python, Go, or Java backend development skills. Hands-on experience with data systems or data pipelines. Familiarity with design patterns such as scale-out, caching, key/value, and columnar storage. Working knowledge of SQL and Airflow for operational data analysis. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.   #LI-REMOTE Pay Transparency Notice: The target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, and vision). Annual base salary range (excluding equity and bonus): ₹6,612,000 — ₹6,612,600 INR Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Senior Software Engineer within the Security Platform Engineering group, you'll serve as the primary execution anchor for our most critical regulatory and cryptographic initiatives. This team owns Coinbase's Public and Internal Certificate Management based systems, which is the bedrock for all Coinbase systems. You'll lead the development of high-availability services which provide novel certificate needs internally and with external partners. What you'll do: Lead the architecture and execution of critical cryptographic infrastructure Define technical strategies with a multi-quarter horizon, bringing clarity to highly ambiguous requirements for novel cryptographic solutions Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution Required Skills and Experience: 5+ years of experience in software engineering with demonstrated success building highly available, distributed systems Deep domain expertise in Public Key Infrastructure (PKI) and applied cryptography, with proven experience operating certificate authorities, automating X.509 certificate lifecycles (issuance, renewal, revocation, and trust-chain distribution), and safely protecting private key material with HSMs or cloud KMS Extensive programming experience in systems languages such as Golang, Java, C++, or Rust, with ability to operate in a Golang-heavy environment Proven track record operating Tier-0 or highly critical infrastructure where system resilience, security, and low latency are absolute prerequisites Demonstrated experience leading a team's technical strategy, architecture, and deliverables for large-scale projects, including navigating complex regulatory requirements and translating them into robust engineering solutions Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Position ID:  P78375 #LI-Remote Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $186,065 — $218,900 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

Ready to do the most impactful work of your career? At  Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."  learn more about working at Coinbase . As a Senior Sales Associate on the Coinbase Infrastructure team, you'll drive new partnership development with PSPs, fintechs, and banks looking to launch stablecoin payment products on Coinbase's platform. This team takes a consultative approach, helping partners move from strategy through integration and post-launch success across payments, trading, and agentic partnerships. You'll manage deal execution across the pipeline, build relationships with partner stakeholders, and contribute market insights that shape how Coinbase positions its infrastructure products to financial institutions. What you'll do: Originate new partnership opportunities with PSPs, fintechs, and banks by researching high-potential prospects and developing tailored outreach and engagement strategies. Manage deal execution from initial diligence through negotiation and close, coordinating across legal, compliance, and technical workstreams while delivering against revenue targets. Lead partner conversations by translating Coinbase's stablecoin infrastructure capabilities into partner-specific value propositions for senior stakeholders. Partner cross-functionally with Product, Account Management, Solutions Architecture, Legal, and Specialty Sales to support smooth partner onboarding and integration. Share market intelligence, competitive insights, and partner feedback with Product and leadership to inform Coinbase's infrastructure roadmap and positioning. Required Skills and Experience: 5+ years of experience in sales, business development, or partnerships at a PSP, fintech, bank, or crypto company, with a track record of originating and closing deals. Experience managing complex, multi-stakeholder deals from inception through close, including coordination across legal, compliance, and technical workstreams. Working knowledge of the payments and trading ecosystem, including stablecoins, cross-border payments, card networks, payment rails, and digital wallets, with the ability to translate that knowledge into client-facing recommendations. Proven ability to communicate complex technical and crypto concepts clearly and persuasively to senior and executive audiences. Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality. Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).    Annual base salary range (excluding equity and bonus): $195,670 — $230,200 USD Application Limit: Candidates may submit a maximum of 3 applications within a 6-month period. Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws. US Applicants: View Employee Rights , Know Your Rights , and E-Verify Notice of Participation. Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com. Need screen reading technology? Click here to download a free compatible screen reader and view the tutorial . Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice . US applicants: By submitting your application, you agree to Arbitration of Disputes .

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: We are looking for a Strategy & Planning Lead to join our Revenue Operations team. In this role, you'll be a key partner to the Director of Sales Planning and Strategy, going deep on the analytical foundations that power how Vercel plans, staffs, and quotas its go-to-market organization. You'll own the models that translate revenue targets into headcount, ratios, and quota — and as Vercel completes its transition to a consumption-based revenue model, you'll help design how we set and ramp quotas in a usage-based world. This is a senior individual contributor role for someone who wants to build the analytical backbone of a fast-growing GTM org. What you will do: Build and maintain Vercel's GTM capacity model — connecting headcount plans to attainment probability and revenue target coverage across Sales, SAs, BDRs, and other supporting roles Develop and operationalize the concept of a "minimum deployable unit" — the unit of supporting roles needed per rep/segment — and use it to inform hiring sequencing and investment scenarios Own ramp curve, attrition, and productivity assumptions by segment, and use them to model longer-term headcount and investment scenarios for leadership review Partner with the Director on quota-setting methodology, with particular focus on consumption-based quota design — how usage-based revenue signal translates into fair, attainable quota and ramp assumptions Support the "leading indicators back from quota" analysis — translating quota by segment into pipeline coverage requirements and activity benchmarks Build and maintain quarterly planning deliverables — quota-setting proposals, coverage model updates, and headcount recommendations Track plan vs. actual on headcount, capacity, and quota attainment throughout the year; flag divergence early and model the revenue impact Partner with Finance, Recruiting, and Data & Analytics to validate assumptions and ensure planning models are grounded in real data About you: 6+ years of experience in revenue/sales operations, strategic finance, or a similar analytical GTM function at a high-growth SaaS company Strong track record building headcount, capacity, or ratio-based staffing models tied to revenue targets Experience with quota design and ramp modeling — ideally including consumption- or usage-based quota structures Excellent quantitative and modeling skills Comfortable operating with ambiguity — able to build a defensible model from incomplete data and clearly explain the assumptions behind it Strong written and verbal communication skills — able to translate complex modeling into clear recommendations for senior stakeholders A builder's mindset — you'd rather build the framework than run point on day-to-day execution Bonus if you: Have direct experience with consumption-based or usage-based revenue models, especially quota and compensation design in that context Have worked in developer tools, infrastructure, or cloud platform companies Have a point of view on how automation or better tooling can improve planning and modeling workflows Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000 - $205,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity:  Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role: At Vercel, the Revenue Operations team plays a critical strategic role in our growth. We empower our GTM teams with the systems, strategy, and insights they need to be successful. By aligning people, processes, and technology across Marketing, Sales, and Field Engineering, we optimize the entire customer journey and build a scalable revenue engine that drives Vercel forward. We're seeking a Sales Operations Lead to function as the operating partner to our Majors and Verticals sales organization in the US. You'll align directly to our sales leaders and their account executives, owning the strategy, programs, and operating cadences that make the segment successful— from territory design and sales plays to forecasting, quarterly business reviews, and pipeline inspection. You'll partner closely with Sales Leadership, Sales Development, Finance, and GTM Systems to sharpen our segment and vertical strategy, optimize the seller experience, and drive measurable revenue growth across our Majors motions. This is a high-impact IC role for someone who thrives at the intersection of strategy and execution. Much of the infrastructure is already in place— a homegrown forecasting platform, weekly pipeline plan reviews, strong data foundation— so your job is to run the business on top of it, close the gaps, and define how Vercel scales into new verticals and wins in large enterprise. This is a hybrid role based in San Francisco or New York City, with three days a week in the office. What you will do: Serve as the strategic and operational partner to Majors Sales Leadership— owning the segment's operating rhythm and using pipeline, win/loss, deal velocity, and retention analysis to advise on where and how to grow the business Run core operating cadences, including weekly pipeline plan reviews, forecast calls, and monthly and quarterly business reviews— defining the metrics the team manages to, driving forecast rigor and pipeline health in our forecasting platform and Salesforce, surfacing renewal risk and upside early, and holding the team accountable on follow-through Own territory and account planning for the segment: build the thesis behind each book (vertical, regional, or play-aligned), run carves and account transitions, manage rules of engagement between teams, and partner with Finance and Sales Leadership on capacity modeling, target setting, and annual planning Design and operationalize sales plays and growth programs: sizing the addressable market, defining the motion, equipping the field with insights, and measuring what works Partner with Sales Development on account prioritization, outbound programs, and crediting processes that accelerate Majors pipeline Collaborate with GTM Systems, Engineering and Data to ship scalable tooling, automation, and AI-driven workflows (e.g. account prioritization agents, automated carves, deal and call insights) that remove manual work from sellers and leaders Lead enablement and change management for new processes, operating changes, and planning rollouts affecting the Majors teams— and own the operational onboarding of new reps and leaders, from book assignment and tooling to how we run the business About you: 8+ years in Sales Strategy & Operations, Revenue Operations, or GTM Strategy at a high-growth technology company, with experience directly supporting enterprise or majors sales teams Track record as a high-impact IC— either broad, hands-on ownership at a scaling startup or an explicit enterprise or majors focus at a larger company Proven ability to run operating cadences for senior sales leaders and turn them into decisions: you know what a good QBR, forecast call, and pipeline review look like and how to instrument them Experience with territory design, account planning, capacity modeling, and target setting in partnership with Finance and Sales Leadership Salesforce expertise (reporting, dashboards) and strong analytical skills in Excel/Google Sheets and BI platforms, with SQL preferred; able to turn complex data into clear recommendations for executive and front-line audiences Ownership mindset— accountable, resourceful, able to turn ambiguity into action, and effective at building alignment with senior stakeholders across Sales, Finance, and Systems Bonus if you: Have worked in a consumption or usage-based business, or at a developer tools, infrastructure, or cloud platform company with both PLG and enterprise sales motions Have built or run vertical or industry-specific sales plays at an enterprise software company Have a point of view on how AI and automation can transform sales operations— and have shipped something that demonstrates it Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $175,000-$210,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.   Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity:  Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Onboarding Manager, you'll partner with our largest customers and help set them up for immediate success by leading them through a clearly defined onboarding process. You'll build and leverage key cross-functional relationships across Sales, Marketing, and Product Support as you deliver an exceptional onboarding experience. You'll use metrics, customer feedback, and direct experience to help identify new initiatives and materials needed to better engage and support our customers. You bring strong communication and project management skills, and a genuine investment in customer outcomes. This is a full-time, hybrid role based out of our Tokyo hub. What you'll do at Figma: Own and manage the onboarding process for our largest customers from pre-sales through successful onboarding closeout Partner closely with Account Executives to ensure smooth customer handoff experience Understand customer goals and successfully manage their onboarding timeline towards value Collaborate with Technical Account Managers, Designer Advocates, and Product Support to drive a seamless customer onboarding experience Report on metrics and customer feedback to assess the impact of successful onboarding and to help identify new customer initiatives and product opportunities Develop content and enablement resources for customers to use for training/education and to help accelerate product adoption Understand and consult on product and industry best practices in order to act as a trusted advisor to our customers and inspire new possibilities using our product We'd love to hear from you if you have: 3+ years of experience in a customer-facing role within B2B SaaS, working with technical products Demonstrate strong organizational and project management skills, with a proven ability to manage multiple customer projects simultaneously Build and maintain strong relationships with customers across various roles and levels of seniority Navigate complex business and technical environments effectively, applying a consultative approach to understand and address customer needs While it's not required, it's an added plus if you also have: Familiarity with design systems, product development workflows, or Figma itself Experience in a similar role at a design, collaboration, or productivity-focused SaaS company A background in UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Development & Partnerships team accelerates our company goals by working with partners to enhance product experiences, expand our ecosystem, and drive user and revenue growth. As Figma's product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners. As a Scaled Partner Manager, you'll help shape how Figma engages and supports our growing community of technology partners. You'll manage relationships with dozens of partners through scalable programs that you help define and that connect them with the teams best suited to help, spanning product, marketing, enablement, and operations, to ensure a seamless experience. This is an exciting opportunity to build and scale a program that fuels innovation across Figma's ecosystem. You'll collaborate extensively with partners and cross-functionally with teams at Figma to drive meaningful impact for Figma, our partners, and users—helping shape how millions of people experience and extend Figma's platform. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Serve as the principal architect of our scaled partner program by combining traditional partner management with robust program management to create repeatable blueprints and establish and execute on operational frameworks to drive growth with and through our product partners Manage and support a portfolio of ~50 technology partners through scalable engagement programs that help partners succeed and drive value for Figma's users Serve as the primary point of contact for partner inquiries, triaging questions and connecting partners with the right internal teams across product, marketing, operations, and enablement Develop and operationalize scalable systems such as newsletters, FAQs, and enablement resources to keep partners informed and aligned with Figma's product roadmap and priorities Drive cross-functional execution with product, marketing, and events teams to spotlight partners across the Figma ecosystem, including Config and Figma Community initiatives Measure and improve partner engagement, satisfaction, and overall program health by designing repeatable processes and clear success metrics Experiment and iterate on new programs that make it easier for developers and integration partners to innovate on top of Figma Champion partner and user needs internally, balancing business impact with customer experience to ensure our ecosystem continues to thrive We'd love to hear from you if you have: 5+ years of experience in a SaaS or technology company, with at least 2 years in partnerships, ecosystem programs, partner enablement, or a technical, customer facing role Strong communication skills—you can clearly explain both business and technical concepts to diverse audiences and write with clarity and warmth Experience collaborating cross-functionally with technical and non-technical teams such as product, marketing, sales, and operations, with demonstrated ability to plan, coordinate, and prioritize multiple projects simultaneously Operational excellence—you love improving processes, building templates, and creating scalable systems that make everyone's lives easier Ability to properly balance the needs of our business, the partner, and the customer through partnerships While it's not required, it's an added plus if you also have: Experience supporting developer or technology partner ecosystems—for example, through app marketplaces, integrations, or API programs A background or passion for design tools, developer platforms, or SaaS ecosystems Prior experience managing communications or enablement at scale, such as newsletters, webinars, or resource hubs At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $115,000 — $245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Our Integration Engineering team connects the systems and data that power Figma's business operations. We partner with teams across Finance, GTM, People, and Engineering to build reliable integrations and data pipelines across Salesforce, NetSuite, Workday, Snowflake, and other core applications. We're looking for a Data & Integration Engineering who combines application integration expertise with hands-on data engineering experience. You'll build workflows that move business processes forward and pipelines that make data accurate, accessible, and useful for operations, reconciliation, and reporting. This is a hands-on individual contributor role with end-to-end project ownership, from requirements and architecture through development, deployment, and production support. You'll help shape our technical direction, mentor engineers, and establish reusable patterns that improve how we build and operate integrations and data pipelines. This is a full time role that can be held from one of our US hubs or remotely in the United States.  What you'll do at Figma: Design, build, and operate integrations across CRM, ERP, and HR systems using MuleSoft, APIs, and event-driven architectures Build and maintain batch and incremental data pipelines into Snowflake, using SQL and Python for transformations, validation, and automation Develop data models and datasets that support business operations, reconciliation, and reporting, partnering with Data Engineering on standards and ownership Work with business stakeholders and product managers to translate requirements into technical designs, delivery plans, and measurable acceptance criteria Support business-critical order-to-revenue workflows with reliable processing, clear ownership, and safe recovery from failures Implement automated testing, monitoring, alerting, and data quality checks to improve reliability and reduce manual intervention Apply security and SOX/ITGC-aligned development practices, including access controls, code reviews, CI/CD, and change management Lead design reviews, mentor engineers, and establish reusable components, documentation, and engineering practices We'd love to hear from you if you have: 5+ years of relevant engineering experience, including hands-on delivery of both enterprise integrations and production data pipelines Strong experience building and supporting API-led integrations, with an understanding of API design, authentication, asynchronous processing, retries, and idempotency Hands-on proficiency in query languages and programming for data transformation, pipeline development, and automation Experience with Snowflake or a comparable cloud data warehouse, including data modeling, incremental processing, and query optimization and integrating enterprise business applications across Finance, GTM, or People systems A track record of independently owning projects from requirements through production, including testing, monitoring, troubleshooting, and documentation, while collaborating with business stakeholders and engineering teams While it's not required, it's an added plus if you also have: Experience with dbt, Airflow, or comparable transformation and orchestration tools, as well as change data capture, streaming pipelines, schema evolution, and historical backfills Familiarity with quote-to-cash, billing, accounting, or financial reconciliation processes Experience with Workday Studio, Salesforce Apex, or NetSuite SuiteScript Knowledge of AWS services such as S3, Lambda, and SQS A background in implementing or maintaining SOX/ITGC controls, as well as mentoring engineers and establishing shared engineering standards At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As a Customer Enablement Manager, you'll work directly with our larger customers to help them get the most value from the Figma Weave platform. You'll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this highly collaborative role, you'll partner with various internal teams to deliver a seamless, impactful, and engaging customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you're energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we'd love to meet you. We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world's leading AI models without losing precision, expression, or soul. Together, we're building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it. This is a full time role that will be based in New York hub, in a hybrid working environment. What you'll do at Figma Weave: Manage the adoption journey for a portfolio of large, commercial and enterprise customers Understand customer goals and success metrics, and use product data to inform proactive engagement strategies Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders Identify and empower internal champions who can advocate for Figma Weave within their organizations Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation Deliver live and scalable training sessions customized to customer maturity and needs Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success We'd love to hear from you if you have: 4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS Excellent communication skills, with the ability to connect with a wide range of customer personas Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams While it's not required, it's an added plus if you also have: Experience using node-based design products or working with design and collaboration tools Background in Post-Production, VFX, Creative work, UX/UI, Design Ops, or Frontend Development At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $127,000 — $269,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma's platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma employees are among the most AI-active in the industry, and our Internal AI team, part of FTS (our Business Technology org), helps turn that energy into meaningful impact by making it easier for every Figmate, from Sales and Support to Finance, People, and Legal, to safely adopt AI and use it to improve how they work.  We're a small, high-leverage team organized around three pillars: Platform & Tooling, Infrastructure & Hosting, and Applied AI Builds, and this role is a key member of the Applied AI Builds pillar. As an AI Engineer, Internal Tools, you'll work directly with teams across Figma to identify high-value AI opportunities and take them to production, moving from understanding a business workflow, to rapidly prototyping an approach, to evaluating it and integrating it with the systems and data needed to make it useful in the real world.  This isn't a role focused only on building AI demos: you'll own solutions through production, help determine where AI adds value and where traditional rules-based software is the right choice, and shape how agents can safely take actions across enterprise systems. As common patterns emerge, you'll partner with our Platform & Tooling and Infrastructure teams to build reusable capabilities that make future AI builds faster and safer. This is a full time role that can be held from one of our US hubs or remotely in the United States.  What you'll do at Figma: Partner directly with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high-value opportunities for AI Design, build, and productionize AI agents, assistants, and workflow automations that solve real business problems using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows where AI systems take business-critical actions Build production-ready systems with strong observability, failure handling, security, authentication, authorization, and auditability Identify reusable patterns across individual AI projects and build them out as shared components and capabilities in partnership with our Internal AI platform teams Help define how Figma approaches Applied AI engineering and scales AI adoption across the company We'd love to hear from you if you have: 5+ years of software engineering experience building production applications, integrations, backend systems, or AI-powered products Hands-on experience building applications with LLMs, agents, retrieval-augmented generation, function calling, schema-constrained outputs, or evaluation frameworks Experience taking an AI application or workflow beyond a prototype and operating it in a production environment Strong API, integration, and system design fundamentals, with experience connecting applications across multiple systems and data sources and strong engineering judgment about when to apply AI and when a rules-based approach is the right choice, and experience designing reliable production systems with appropriate observability, failure handling, authentication, authorization, and security controls Experience working directly with non-engineering stakeholders to understand ambiguous business problems and translate them into technical solutions and ability to move quickly from discovery to prototype while understanding what is required to safely and reliably productionize a solution While it's not required, it's an added plus if you also have: A background building internal AI applications or working in an Applied AI, Forward Deployed Engineering, or AI Solutions Engineering role Experience with MCP, agent orchestration frameworks, and enterprise tool-calling patterns Knowledge of AWS Bedrock, AgentCore, OpenAI, Anthropic, or similar AI platforms Experience integrating enterprise systems such as Salesforce, Zendesk, Workday, NetSuite, Greenhouse, or Slack Knowledge of with AI evaluations, observability, prompt/version management, and human-in-the-loop systems Experience implementing enterprise identity and access patterns such as Okta, SSO, OAuth, and secure service-to-service authentication, within Security, Privacy, SOX/ITGC, or other enterprise governance requirements At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.  Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $153,000 — $296,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.