DEPARTMENT: Health and Community Services - Integrated Network - AdministrationANTICIPATED START DATE: 26 Oct 2026BARGAINING UNIT: Management and Non-BargainingJOB TYPE: Permanent full-timeSCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.LANGUAGE REQUIREMENTS: French essential and spoken EnglishNOTE: Applicants must attach a resume to their application.JOB SUMMARY:Reporting directly to the Integrated Services Network Manager, the incumbent performs duties that may include providing management support, approving payroll and employee requests, and coordinating and managing equipment and access requests. The incumbent provides support for performance evaluations, attendance management, the performance management process, and quality and safety improvement by developing policies and procedures and participating in accreditation exercises. The incumbent also works in very close collaboration with the Integrated Services Network Manager for Community Health and Services. Ensures optimal operations by supporting the management of referral center facilities in the communities of the Acadian Peninsula and local family health teams. The incumbent may be assigned additional responsibilities based on operational needs.REQUIREMENTS: Bachelor's degree in a field related to administration, health care, or another related field;At least three (3) years of experience in the health care field;An equivalent combination of education and experience may be considered;Knowledge of and experience in primary health care is a plus;Knowledge of the Microsoft 365 suite and other software used within the Network; Experience in implementing and evaluating policies, programs, or initiatives is a plus;Experience in managing human and financial resources is a plus;Ability to establish internal and external partnerships;Interpersonal and communication skills;Leadership, problem-solving, and planning skills;Ability to implement change management strategies;Willingness to travel within the zone's territory; Ability to work independently and as a team member; Physical ability to perform assigned duties; Good previous work history (performance and attendance); Adherence to professional ethics principles, to the Network management philosophy and organizational values; Compliance with the rules of confidentiality established by the Vitalité Health Network. The above requirements may be verified through oral, written or practical tests during the selection process. Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time. The employer reserves the right to shorten or extend temporary assignments for operational reasons. We thank all applicants. However, only those selected will be contacted.
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Our Mission At Omnea, we're reinventing how enterprise businesses operate, starting with the most painful parts: procurement – where a single purchase can drag on for months, trigger 50+ emails , and pull in Finance, Legal, Security, and IT just to get something approved. We've raised $75M from Khosla Ventures, Insight Partners, and Accel to change that. Our AI-native platform connects every person, step, and system so buying is fast, safe, and efficient – one place to request, automated approvals and renewals, real-time supplier risk, and complete spend visibility. The opportunity is massive. Every enterprise on the planet has this problem and nobody has solved it . We've 10x'd ARR to double-digit millions in 18 months and are trusted by global enterprises like Spotify, MongoDB, Monzo, and Albertsons. We're now the 4th fastest growing startup in Europe & the Sunday Times' #1 Best Medium Sized Tech Company To Work for. Our team previously scaled Tessian ( cybersecurity tech, backed by Sequoia, Balderton, Accel , acquired post-Series C), and our team includes ex-founders operators who've grown unicorns, shipped world-class products, and executed at the highest levels. You'll work alongside leaders like Ben , Abs , Sabrina , and Rebe . Find out more about the team and life at Omnea here . The Role AI is changing what "technical support" means at a fast-growing SaaS company. The old model was reactive: wait for a ticket, dig through logs, escalate up a chain until someone senior enough could unblock it. Increasingly, the first pass on an integration failure or a broken workflow can be directed rather than done line by line by hand: AI can trace through logs, draft hypotheses, and suggest fixes fast. The job shifts with it. Instead of grinding through every stack trace yourself, you direct AI to accelerate the investigation and apply what AI can't: judgment on whether a fix is safe to ship into a live enterprise environment, whether the root cause is actually fixed or just patched, and whether this is a one-off or a pattern worth escalating to Product. As Omnea's Technical Solutions Engineer, you're the senior technical presence sitting between Customer, Product, and Engineering. You own Omnea's most complex customer-facing technical problems end to end - gnarly integrations, cross-system issues, escalations nobody else can crack. You're the person the team calls in when something's on fire, and you're just as comfortable stepping into a customer's implementation when it gets technical. This is a foundational hire. You'll set the technical bar for how Omnea supports enterprise customers, and help define how the function grows from here. What You'll Do Own the hardest technical problems: Lead investigation and resolution of Omnea's most complex customer issues - integrations, configuration edge cases, cross-system bugs. Direct AI to accelerate the first pass, then apply the judgment AI can't: is this safe to ship, is the root cause actually fixed. Be the SWAT team between Customer, Product, and Engineering: Act as the senior escalation point when an issue is beyond what the Customer team can resolve alone, and the technical voice in the room when Product and Engineering need to understand what's really happening on the ground. Get technical inside implementations: Step into live implementations when they hit technical complexity - tricky integrations, custom logic, unusual data flows - and work directly with the implementation team to get them unstuck. Feed the product roadmap: Spot patterns across the issues you resolve and turn them into clear, well-scoped input for Product and Engineering, so the same problem doesn't need solving twice. Build the standards as you go: Document what you learn, build the tooling and playbooks for triaging and resolving complex technical issues, and raise the bar for technical quality as the team grows around you. What's Different About This Role You'll spend more time directing AI through the first pass of an investigation than manually tracing every log line yourself. AI narrows down the likely cause fast; your job is confirming it's right and safe to act on. Writing a sharp, specific brief for what you want AI to investigate or fix is now a core skill, not a nice-to-have. Judgment on production risk matters more, not less: AI can suggest a fix in minutes, but you decide whether it's safe for a live enterprise environment. You'll keep experimenting with AI tooling as it evolves, and bring what works back to the rest of the team. About You We don't expect you to have done this exact job before. TL;DR: you're a technical, customer-facing problem-solver who's as comfortable elbow-deep in an API integration as you are explaining what went wrong to a CFO's technical lead. 3-8+ years in a customer-facing technical role - technical support engineering, solutions engineering, implementation, or similar - at a fast-growing SaaS company A technical background: a Computer Science or Engineering degree, prior experience as a software developer or engineer, or strong hands-on experience with SQL, APIs, and system integrations Strong systems intuition: comfortable diving into unfamiliar platforms, reasoning about architecture, and figuring out where in a complex system something's actually broken Comfortable directing AI tools to speed up investigation and first-draft fixes, with the judgment to know what to trust and what to double-check An excellent communicator who can flex between a technical deep-dive with an engineer and a clear explanation for a non-technical stakeholder Entrepreneurial and comfortable with ambiguity: you want to help build the standards and playbook for this function, not just follow one that already exists High ownership: when something's broken, you own it through to resolution, and you raise your hand for the hard problems rather than waiting to be assigned them At Omnea, we embrace diversity. To build a product that's loved by everyone, we're best served by a team with all sorts of backgrounds, experiences, and perspectives. We encourage you to apply even if your experience doesn't quite match the full job spec! And regardless of your race, religion, colour, gender, or anything else! If you think you could be a good fit for Omnea, please reach out. A few things to note: We offer competitive geo-localised benefits, and you can check out our UK Benefits Package here and our US Benefits Package here . We work Tuesdays, Wednesdays & Thursdays in-person at our offices. At this early stage of our company life-cycle it's important to us that we get this together-time, and you can read more about why we believe this is a winning move here We're commercial, ambitious and we don't pretend otherwise! We're actively seeking folks looking to make the most of a career-defining opportunity, with the hunger to be part of building something really impressive . You can see our values here and our Omnea Future Founder's fund here ! We sometimes use AI note-takers to help us transcribe interview notes, so we can be more present in your interview. If you'd like to opt out of us using automatic transcribers, please note this in the free text field in your application, otherwise we'll take your application as confirmation that you're happy for us to use notetakers (whether added to video calls or in the background). We are proud to be recognised for both our culture and product, and we are just getting started. Join us as we grow! Legal note: if you are viewing this posting outside of the Omnea careers' page, this may be an auto-generated advertisement and may lack the full range of advertised information - please click through to the posting at https://jobs.ashbyhq.com/omnea to view additional advertised information on this posting. Additionally, where roles have hard-specified requirements (e.g. [x] days in office, unable to provide visas, etc), if in your application you provide deterministic check-box confirmation that you do not meet the hard-specified requirements, deterministic (not AI or subjective) automatic rejection criteria are in place. Find Jobs in United Kingdom on Arbeitnow
WHO ARE WE LOOKING FOR: We're looking for a Principal Solution Architect to lead presales for our AI solutions. You'll help customers anonymize video and image data so they can use it responsibly for AI development. You'll be the technical voice that turns customer ambiguity into working proofs of concept and a closed deal: researching requirements, demonstrating solutions to potential customers, and shaping how our AI products evolve based on what you learn. This is a high-visibility, customer-facing role with real influence over both sales outcomes and product direction from day one. As the most senior member of the custom development team, you'll also set technical direction and mentor junior colleagues — raising the bar on solution design, sharing what you learn from customer engagements, and helping the team grow its skills and judgment over time. This role is the technical leadership that turns our responsible AI mission into working solutions for customers. YOUR ROLE AND RESPONSIBILITIES: Presales & Customer Engagement You enable sales roles with strong solution designs and live demonstrations of our AI solutions to potential customers. You identify customer issues and translate them into opportunities for product improvement. You manage and respond to customer and partner inquiries via our ticketing system and email. Solution Prototyping You develop prototypes and proof-of-concepts tailored to customer-specific requirements, using Python on Linux and containerized (Kubernetes) environments. You adapt and extend our AI solutions to fit real-world customer use cases in video and media data. Team & Knowledge You improve team efficiency through AI methods, FAQs,internal documentation, and community contributions. You feed field insights - such as recurring customer questions, technical blockers, and competitive gaps - back into product and sales enablement. IN ORDER FOR YOU TO BE SUCCESSFUL, YOU BRING: Eight years of experience as a solution engineer, consultant, or software developer, with direct customer contact in presales, solution engineering or technical support. Python-based prototyping experience, ideally for AI/ML or data-heavy use cases, running on Linux. Strong communication skills; fluent in English. ALSO DESIRABLE: Experience with SaaS, computer vision, AI, or video management systems. Experience with Milestone XProtect or other VMS technology. Understanding of on-premises and embedded AI technology is a plus. Hands-on experience with containers in scaled Kubernetes cloud environments. WHAT WE OFFER: Friendly cooperation at eye level - We live and breathe flat hierarchies with a positive feedback culture. Innovation where it matters - A challenging position in a company that is changing the world of video data: With you we will make history. Creative and entrepreneurial playground - Get a chance to be your own master, define your own tasks, actively contribute and implement your ideas. Grow yourself and grow the success of the company with direct influence from day one. Team spirit celebrates diversity - Numerous events to get to know the teams- Flexible working hours - Trust-based and goal-oriented working culture. Benefits to smooth your ride in life - Public transport ticket with a 50% subsidy and a huge discount on Urban Sports Club memberships. Boost your learning – we'll fund it - We offer a generous learning budget so you can improve your skills. Loft-office in central Berlin - With free drinks and a large balcony with barbecue. WHY YOU SHOULD WORK HERE: We are a diverse, ambitious team with a great passion for data privacy, generative AI and startups. Our office is in the heart of Berlin, one of the coolest, most vibrant cities worldwide. We enjoy teamwork and celebrating successes together. If you are looking for a new challenge with real impact from day one, check out our job openings and apply today! Find more English Speaking Jobs in Germany on Arbeitnow
eMonster Solutions is an innovation-driven tech company with a strong presence in Vancouver. We specialize in delivering tailored, results-oriented solutions in eBusiness development, software development, and digital marketing. With a proven track record of helping clients successfully launch and grow their online ventures, we?re looking for a Digital Marketing Specialist to join our vibrant team. *What You?ll Do* * Conduct keyword research to identify valuable search opportunities, informing content planning and SEO priorities. * Implement on-page and off-page SEO improvements to strengthen organic visibility and search rankings. * Use tools such as Semrush, Moz, and other analytics platforms to analyze competitor strategies and monitor SEO performance. * Analyze website performance using Google Analytics to identify areas for improvement and recommend practical optimization actions. * Manage Google Ads campaigns from planning and launch through ongoing optimization, focusing on reach, efficiency, and conversions. * Investigate technical SEO issues through Google Search Console and relevant tools, addressing indexing problems that affect search visibility. * Optimize Google Business Profiles and develop localized content to improve visibility in local search results. * Stay current with SEO trends and algorithm updates to support ongoing optimization. * Support social media marketing activities across Instagram, RedNote, and other relevant channels. * Collaborate with cross-functional teams, using Confluence and Jira to coordinate work. *What You Bring* * Practical experience with Google Analytics, Google Search Console, Google Ads, and Google Business Profile. * Working knowledge of social media marketing, especially Instagram and RedNote. * Familiarity with email marketing and campaign execution. * Experience with SEO platforms such as Semrush, Moz, or comparable tools. * Self-directed, detail-oriented, and able to work independently while contributing to a collaborative team. * Experience in an agency environment and exposure to additional advertising platforms such as LinkedIn Ads and RedNote Ads would be valuable assets. Pay: $40,000.00-$50,000.00 per year Benefits: * Company events * Dental care * Extended health care * Life insurance * On-site parking * Paid time off * Vision care Work Location: In person
Sr. Manager, Vendor Marketing & Brand Partnerships At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style. We're looking for a Sr. Manager, Vendor Marketing & Brand Partnerships to strengthen our vendor relationships, grow marketing investment, and develop new partnership opportunities. This is an exciting opportunity for an experienced sales and marketing professional who is passionate about building strong partnerships, driving revenue growth, and creating impactful marketing programs that connect our brand partners with Chatters customers. What You'll Do Build strong relationships with vendor partners, understanding their brand priorities, product launches, and growth objectives. Develop annual and seasonal marketing plans to effectively activate contractual Brand Development Fund (BDF) commitments across Chatters marketing initiatives. Identify, present, and sell additional marketing opportunities beyond existing vendor commitments to drive incremental revenue growth. Develop innovative vendor marketing programs, partnership opportunities, and new revenue streams that respond to evolving brand needs. Create compelling proposals connecting vendor objectives with Chatters marketing channels, including digital, ecommerce, loyalty, social media, and in-salon experiences. Negotiate program scope and investment, secure approvals, and maintain a strong pipeline of incremental revenue opportunities. Partner with Marketing, Merchandising, Ecommerce, Salon Operations, and Finance to successfully execute vendor-funded programs. Manage and track contractual commitments, BDF allocations, budgets, incremental investments, and available balances to ensure financial accountability. Monitor program performance, share results and recommendations with vendor partners, and identify opportunities to strengthen partnerships and grow investment. Who You Are You're a relationship-driven, commercially minded professional who knows how to turn strong partnerships into meaningful business opportunities. You align with our corporate values: Start with the Power of You: You take ownership, lead with confidence and integrity, and bring a proactive approach to identifying opportunities and delivering results. Every Interaction Matters: You understand that strong partnerships are built through trust, collaboration, and meaningful connections with vendors and internal teams. Make It Memorable: You create impactful partnerships and marketing experiences that deliver value, strengthen relationships, and leave a lasting impression. More Than Just Beauty: You recognize the power of beauty to inspire confidence and connection, and you're excited to help bring leading beauty brands and experiences to our customers. Commit to Grow and Learn: You're curious, innovative, and always looking for new ways to strengthen partnerships, expand opportunities, and drive business growth. What You Bring 5+ years of experience in sales, business development, vendor partnerships, retail media, or a related commercial role. Marketing experience, preferably in vendor marketing, brand partnerships, or integrated marketing programs. Proven success growing accounts, selling new opportunities, and achieving or exceeding revenue targets. Strong relationship-building, presentation, and negotiation skills, with the ability to influence and engage key stakeholders. Strong commercial judgment and financial acumen, including experience managing budgets, contracts, forecasts, spending, and performance reporting. Excellent organizational and project management skills
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Headquarters: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now. To apply: https://weworkremotely.com/remote-jobs/customer-io-email-deliverability-specialist
Headquarters: Maryland; Remote - Virginia; Remote - Washington D.C. CSQ427R326 Please note: Due to federal contract requirements and client-site access obligations, U.S. citizenship is required . As Director of Delivery Solution Architects (DSA), Public Sector, you will lead a high-impact post-sales technical organization that helps government customers realize value from the Databricks Data Intelligence Platform. Your mission is to ensure that complex Data and AI initiatives—across federal civilian, defense, intelligence, state and local government, education, and public-sector-adjacent organizations—move from concept to production as quickly, securely, and effectively as possible. You will lead DSA managers and a growing team of Delivery Solution Architects responsible for technical strategy, customer outcomes, platform adoption, and usage growth across the Public Sector. You will bridge technical strategy and durable customer value, ensuring teams guide customers through architecture decisions, implementation planning, and scalable operating models for data, analytics, AI, and agentic applications. You will make investment and coverage decisions in collaboration with regional Sales and Field Engineering leaders, shape the value proposition of the DSA function for Public Sector, and build an organization that delivers predictable customer outcomes in a complex, high-growth environment. The Impact You Will Have: Build and lead: Recruit, coach, and scale a diverse, high-performing team of DSAs and managers. Foster a culture of psychological safety, collaboration, and customer obsession. Define, operationalize, and continuously improve the post-sales execution strategy for Databricks' Public Sector business. Partner with Sales, Solutions Architecture, Professional Services, Customer Success, and strategic partners to align account plans, technical success plans, resource investments, and growth strategies. Establish scalable account assignments, customer coverage, prioritization, capacity planning, and resource-allocation practices for strategic Public Sector accounts. Standardize how DSAs guide customers from use-case discovery and architecture through implementation, production go-live, adoption, and platform expansion. Lead a technically excellent DSA organization with deep expertise in cloud data platforms, data engineering, warehousing, ETL/ELT, streaming, governance, machine learning, generative AI, and agentic applications. Ensure customers receive practical, secure, scalable architectural guidance for production data products, analytics platforms, AI applications, and mission-critical workloads. Apply Public Sector-specific requirements—including security, compliance, governance, mission continuity, procurement, and complex stakeholder environments—to architecture and delivery decisions. Serve as a trusted executive technical advisor for select strategic customers, linking technical roadmaps and modernization programs to agency missions and measurable outcomes. Build strong executive and operational relationships across customer technical, program, procurement, operational, and leadership stakeholders to accelerate adoption and long-term value. Create operating mechanisms, playbooks, metrics, and review cadences to monitor customer health, delivery progress, adoption, usage growth, risks, escalations, and forecasted expansion. Drive cross-functional resolution of delivery blockers and escalations, while providing leadership feedback on field processes, product needs, programs, and organizational investments. What We Look For: 7+ years of customer-facing experience in technical delivery, architecture, consulting, customer success, professional services, or post-sales leadership roles. 5+ years of people-leadership experience, proven ability to recruit, coach, develop, and build career paths for high-performing technical talent, including success leading managers and scaling multi-level technical organizations. Experience building and leading post-sales, delivery, customer success, architecture, consulting, or professional-services organizations. Deep expertise in cloud data and AI technologies, including data engineering, data warehousing, analytics, ETL/ELT, data governance, machine learning, data science, and AI. Demonstrated success delivering production-grade data products, analytics platforms, AI solutions, and other scalable, secure, and governable customer workloads. Ability to lead teams through architecture decisions, technical success planning, delivery execution, production go-lives, and customer-growth strategies. Deep understanding of Public Sector and regulated customer environments, including mission priorities, complex stakeholder models, governance requirements, and long planning cycles. Executive presence and business acumen to engage senior leaders, manage strategic accounts, and make portfolio-level resource, investment, coverage, and prioritization decisions. Strong cross-functional leadership and communication skills, with a track record of partnering across Sales, pre-sales, Professional Services, Customer Success, Engineering, Product, Marketing, and external partners to resolve escalations, mitigate risk, remove blockers, and improve customer outcomes. Additional Requirements: U.S. citizenship is required due to Public Sector client-support requirements. Willingness to travel up to 30%, primarily within the Washington, D.C. metro area and to customer locations as needed. Bachelor's degree in Computer Science, Information Systems, Engineering, a related technical field, or equivalent practical experience. Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here . Zone 2 Pay Range $249,600 — $343,200 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn , X , YouTube , and Instagram . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here . Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. To apply: https://weworkremotely.com/remote-jobs/databricks-director-delivery-solutions-architects-public-sector
Headquarters: United States, Remote Our Mission: 6sense's mission is to multiply what matters: growth, retention, and efficiency. We envision a future where companies, teams and people reach their full potential. Our People: People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Win as One Team, Stay Curious, Do The Right Thing, Own the Outcome, and Create Belonging. Every 6sensor plays a part in defining the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers. We want 6sense to be the best chapter of your career. IT Support Specialist About the Role 6sense is looking for an IT Support Specialist who is passionate about delivering exceptional employee experiences through world-class IT support. This role combines hands-on end user support with administration of modern workplace technologies, identity systems, SaaS applications, endpoint management, and AI platforms. You'll support a global workforce while helping improve IT operations through automation, documentation, and process improvement. We're looking for someone who enjoys solving problems, learning new technologies, and creating scalable solutions that make employees more productive. What You'll Do Provide Tier 1 and Tier 2 support through tickets, chat, email, and remote support sessions. Support macOS, Windows 11, Microsoft 365, Teams, Slack, and Zoom environments. Manage user lifecycle processes including onboarding, offboarding, access requests, and role changes. Administer and troubleshoot Okta, Entra ID, SSO, MFA, and identity-related services. Support and manage SaaS platforms including Microsoft 365, Slack, Zoom, 1Password, GitHub, Claude Enterprise, and Workato. Deploy, configure, and maintain endpoints using Intune, Iru, and CrowdStrike. Maintain accurate asset inventory and device lifecycle management. Support Microsoft Copilot, Claude, and other AI technologies while promoting responsible AI practices. Develop scripts, automations, and workflow improvements that reduce manual effort and improve efficiency. Create and maintain documentation, knowledge articles, and standard operating procedures. Provide occasional support for Zoom Rooms, Teams meetings, executive users, and company events. What We're Looking For 3+ years of experience in IT Support, Help Desk, Service Desk, or End User Computing. Experience supporting macOS and Windows environments. Hands-on experience with Microsoft 365, Teams, Slack, and Zoom. Familiarity with identity and access management concepts including Okta, Entra ID, SSO, and MFA. Experience with endpoint management tools such as Intune, Iru, or similar MDM platforms. Strong troubleshooting, communication, and customer service skills. Experience working in a fast-paced, remote-first environment. Basic scripting or automation experience using PowerShell, Bash, Python, Workato, or similar tools. Interest in AI technologies such as Microsoft Copilot and Claude. Strong attention to detail, ownership, and a continuous improvement mindset. Bonus Points Experience administering Okta, Entra ID, Intune, or Iru. Experience with Workato or workflow automation platforms. Experience supporting AI platforms and governance practices. ITIL, Okta, Microsoft, Apple, or security-related certifications. Experience supporting executive stakeholders and globally distributed teams. Success in This Role You'll thrive in this role if you're customer-obsessed, highly organized, technically curious, and motivated to improve how IT services are delivered. Success will be measured through service quality, SLA performance, knowledge sharing, asset management accuracy, and contributions to automation and process improvement. Base Salary Range: $73,577.25 - $103,913.30. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense's total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense's board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy Our Benefits: Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We'll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices. We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds. Equal Opportunity Employer: 6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com . We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. A ll email communications from 6sense will originate from the @6sense.com domain . We will not initially contact you via text message and will never request payments . If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@ 6sense.com To apply: https://weworkremotely.com/remote-jobs/6sense-it-support-specialist
Headquarters: Bulgaria URL: http://jobhire.ai Description CVM Lead (US Market) Location: Remote Job Type: Full-time About JobHire.AI JobHire.AI is a vertical AI agent that automates job search for professionals in the US market. We find, tailor, and apply to jobs on behalf of thousands of paying subscribers — at scale and with precision. We operate a subscription model with monthly and longer-term tiers, plus paid add-ons. We're entering a phase where deeper customer value management — not just acquisition — is the single biggest unlock for profitable growth. Why This Role Now We are spending efficiently to acquire users — but a substantial portion of revenue is left on the table after the first purchase. Reg→Purchase conversion is below where it should be. Rebill rates erode quickly past month one. Add-on attach is minimal. Our reactivation engine is currently offline. We've been operating an email-only CRM on a platform that doesn't return analytics through its API. That ends with this hire. This is a role for someone who has already done the transformation we need: turning a basic broadcast CRM into a measurable CVM function that drives incremental revenue across email, SMS, and web push — on the US market specifically. What You'll Own Funnel Conversion Drive Reg→Purchase conversion through triggered post-quiz, paywall-abandonment, and onboarding sequences across email, SMS, and web push. Own first-purchase activation across the first 7 days. Retention & Rebill Differentiate renewal sequences by plan tier (1 / 3 / 6 month). Build pre-cancel intervention flows — pause offer, plan-switch, value reminder — using captured cancel reason. Move the dial on month-1 rebill rate, the single most leveraged metric in our subscription economics. Reactivation Build the reactivation engine for the cancelled cohort — across email and SMS, personalized by cancel reason and tenure. Recover revenue from a base that is currently dormant due to deliverability issues. Add-on Monetization Own the CRM-driven path to add-on products (Resume Review, Resume Builder): timing, segmentation, copy, channel. Channel & Tooling Lead the migration off our current ESP onto our chosen omnichannel platform (Maestra is the current candidate; Customer.io is the alternative). Recover and maintain email domain reputation. Stand up SMS as a first-class channel — including US compliance (TCPA, A2P 10DLC). Stand up web push and orchestrate cross-channel flows (email → SMS → push cascades). Measurement Implement incremental measurement with holdouts on every flow. We don't want activity reports — we want incremental revenue, attributable and defensible. Expected Outcomes First 3 Months Email deliverability restored to historical baseline. Reactivation campaign launched with measurable incremental conversion against a holdout. Differentiated renewal flows live for 1 / 3 / 6 month plans. Decision (signed off with engineering) on omnichannel platform: migrate to Maestra or alternative. First 6 Months SMS and web push live as ongoing production channels in lifecycle flows. Measurable lift in Reg→Purchase conversion via paywall-abandonment and post-registration triggered sequences. Measurable lift in month-1 rebill rate via differentiated and intervention flows. Add-on attach rate (Resume Review, Resume Builder) materially up via CRM-driven sales sequences. Per-flow incremental revenue reported weekly via proper holdout methodology. 12 Months CVM channel contributing as a top-3 incremental revenue source for the company. Cross-channel lifecycle strategy (email + SMS + web push + iMessage/RCS as those channels mature in the US) live and documented. Process documentation and tooling stable enough to remove key-person risk. We keep our hiring process quick and simple: HR Introduction Call Team Interviews Challenge Reference Check (with three prior managers) Requirements You're a Fit If You Have 3+ years operating CVM/lifecycle programs on the US market specifically. US b2c subscription. This is non-negotiable — US deliverability, US carriers, US consumer behavior, US compliance. 5+ years total in CRM / lifecycle / CVM, with at least one stint owning the function end-to-end (not just executing). Hands-on operating experience with an enterprise omnichannel platform — Maestra strongly preferred; Braze, Iterable, Customer.io , or Klaviyo also relevant. Real, hands-on experience launching SMS as a marketing channel in the US (TCPA, A2P 10DLC, carrier compliance — not "I worked with a vendor who handled it"). Real, hands-on experience launching web push and measuring its lift. SQL good enough to pull your own segments and validate your own data. A subscription-business orientation: you think in LTV/payer, payback period, retention curves, and cohorts — not in opens and clicks. A track record of measurable incremental revenue from CRM, ideally validated through holdout. Bias toward action. We operate as a tiny team; you'll need to ship faster than you plan. Nice to Have Experience migrating off a damaged email domain. Experience in job search, career, HR-tech, or adjacent consumer subscription verticals (EdTech, FinTech, dating, streaming). iMessage Business / RCS experience. Communication (speak English and Russian). Benefits Clear mandate and ownership from day one. You're the function, not a contributor to it. The economics are highly leveraged — even a 5-percentage-point lift on month-1 rebill is meaningful to the bottom line of the company. Direct work with the CMO, CEO, and Growth PM. No layers, no politics. A market where your work is directly visible to users searching for their next job — outcomes you can feel. $4000-7000/month + 38DaysOff. To apply: https://weworkremotely.com/remote-jobs/jobhire-crm-cvm-lifecycle-retention-marketing-lead-us-b2c-subscription-only
Headquarters: Kazakhstan URL: http://emergingtravel.com Description We are looking for a Senior Backend Engineer (Python) to join the HQ Automation division and our AI/LLM Team , which focuses on developing automation solutions to improve the efficiency of our Customer Service teams using modern technologies. The AI/LLM Team develops solutions on top of our CRM/ERP platform, contributes to building AI/LLM models, develops its own services, and extends the functionality of the Camunda orchestration platform to achieve its goals. Our CRM/ERP platform is built with Python (Django/Aiohttp/RQ). The primary database is PostgreSQL, while Elasticsearch is used for fast search across system objects. The frontend is built with React.js, and Camunda runs on-premises on our own infrastructure. Join us to work with a great team on developing and implementing effective and exciting solutions using modern technologies, helping provide people around the world with the best possible travel experience — and getting plenty of positive feedback along the way! Key Responsibilities of a Senior Developer: Backend development of the CRM/ERP product using Python, primarily with the Django framework; Working with Camunda, including supporting its infrastructure; Integrating with LLM models and developing and maintaining services for working with them; Designing service architecture, making technical decisions, decomposing and estimating tasks, and participating in the Code Review process; Consulting with System Analysis, QA, and Technical Support teams; Managing development projects within the stream and coordinating team resources to achieve project goals. Requirements 5+ years of professional software development experience , including experience in a Senior Developer role. Must-have: 5+ years of Python development experience with Django or FastAPI; Strong knowledge of PostgreSQL and the ability to write raw SQL queries; Experience designing APIs and integrations; Experience working with high-load systems and large databases; Good understanding of GitFlow and CI/CD processes, including Docker and Kubernetes; English proficiency at B1 (Intermediate) or above , including spoken English. Nice to have: Experience working with Camunda and pyzeebe; Experience working with AI/LLM models and an understanding of how they work. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy : https://www.emergingtravel.com/career/hr-policy/ To apply: https://weworkremotely.com/remote-jobs/emerging-travel-group-senior-python-developer-crm-ai-llm
Headquarters: Remote - Ireland About the Role Abnormal AI is looking for a Customer Solutions Engineer to join the Technical Account Management team. This role gives Abnormal a flexible, technical resource for situations that fall between standard support and a long-term, dedicated Technical Account Manager. Customer Solutions Engineers are floating technical specialists who partner with CSMs for the duration of a specific need, triggered by things like recurring support cases, asks beyond the typical support experience, or short-term project-based work. The ideal candidate combines deep technical fluency with strong triage judgment and is comfortable moving between engagements without an existing playbook. What you will do Serve as a flexible technical resource CSMs can bring into challenging or recurring account situations that a standard support case isn't built to resolve. Take on short-term, project-based technical engagements for customers without a dedicated TAM. Partner with CSMs to assess customer technical needs, join investigative or best-practices calls, and determine the right next step. Lead hands-on platform optimization: configuration reviews, best-practices setup, and proactive tuning that prevents issues from recurring. Document session recaps and next steps in the CRM so recommendations are clear to the customer and visible to the broader team. Advise customers on underused contracted features and flag upsell or professional services/deployment opportunities where relevant. Recognize when a situation exceeds this role's scope and hand it to the Critical Situation Manager or Technical Support with a clear, documented hand-off. Surface patterns across engagements to Product, Engineering, and Customer Success to drive systemic improvement. Must Haves 3+ years in a customer-facing technical role (email infrastructure, IT security/administration, engineering, or technical support) in enterprise SaaS or cybersecurity Solid grounding in Abnormal's platform and configuration best practices, sufficient to work independently with customers without a senior technical resource in the room Strong triage judgment; able to recognize quickly whether a situation calls for hands-on technical guidance or a more senior technical resource Comfortable stepping into a customer relationship for a defined engagement and stepping back out; this is not a standing account-ownership role Able to manage multiple concurrent, time-bound engagements across a broad book of business rather than a fixed set of named accounts Excellent communication skills across technical and business stakeholders, including comfort presenting to senior customer stakeholders Nice to Have Familiarity with email authentication/delivery protocols and cloud email platforms (Microsoft 365, Google Workspace) Prior experience in a floating/pooled technical resource model (e.g., professional services, deployment, or solutions engineering) Bachelor's degree in a technical field, or equivalent hands-on experience #LI-AA1 A note on AI in our process: Abnormal AI uses AI-assisted tools to help our recruiting team prepare for candidate interviews. These tools analyze resume content and role requirements to suggest interview questions and areas for the interviewer to explore.They do not make hiring decisions or screen candidates automatically. Every decision about a candidacy is made by a person. Further, if your application is successful and Abnormal AI makes a conditional offer of employment, we will carry out pre-employment checks which must be successfully completed to progress to a final offer. All processes and pre-employment checks are in line with prevailing legislation and Abnormal AI's policies relevant to our security and privacy standards. Abnormal AI is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. For our EEO policy statement please click here . If you would like more information on your EEO rights under the law, please click here . To apply: https://weworkremotely.com/remote-jobs/abnormal-customer-solutions-engineer-emea
Headquarters: Remote Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments. Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years. We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others. We're a team of 170+ across 26 states and 7 countries, headquartered in New York City. We are hiring a Senior Software Engineer for Lithic's Card Authorization team, which owns the real-time systems that make every card authorization decision correct, reliable, and fast. The team also owns related fraud tooling, including Lithic's Rules Engine and 3D Secure integration. You'll own high-impact projects end-to-end, solve distributed-systems problems at scale, and help build the tools customers use to control fraud and payment risk. What you'll do: Write reliable, secure, scalable code for Lithic's real-time authorization and fraud-prevention systems with minimal tech debt Build customer-facing features, such as rules improvements, velocity controls, 3DS flows, fraud tooling, and transaction monitoring. Own projects from planning to launch. Improve the reliability of systems in team's scope and participate in the team on-call rotation Lead efforts to improve systems and processes within the team What you'll bring: 4+ years building production backend systems. Full stack experience is a plus. Experience in or desire to learn Rust; ability to understand Lithic's system written in other programming languages (Python, Java) Interest and experience in leveraging AI tools to enhance productivity Ability to navigate ambiguity, align diverse perspectives, and drive toward practical solutions Experience or interest in payments, fintech, fraud prevention. Comfort with designing systems from scratch and owning the product development process end-to-end Strong written communication skills and experience working in a remote, async-first team that's spread across time zones The annual US salary range for this role is $160,000 to $200,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate's experience and qualifications. This is a remote position. However, candidates must be located in the United States, Canada (Ontario or British Columbia), Netherlands, Poland, or Czech Republic. We do not offer visa sponsorship or assistance. Crack the code A hidden code is tucked into this application. Find it and enter it below to continue. 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 Benefits for Full-Time US Employees: Unlimited PTO 12-weeks fully paid parental leave 4-Week Fully Paid Sabbatical (earned at your 5-year anniversary) Work From Anywhere: work from anywhere in the world 4-weeks each year 3% cashback on card purchases with your complimentary Privacy.com employee account Health, vision, and dental insurance; HSA Contribution Match 401(k) match Voluntary Life Insurance and STD/LTD NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs. In-office employees receive: Commuter benefit Catered lunch every Tuesday and Thursday To apply: https://weworkremotely.com/remote-jobs/lithic-senior-software-engineer-card-authorization

