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Superside is reinventing how its people learn, and we're looking for someone to help bring that vision to life in practical, AI-powered ways. As an AI Enablement and Learning Specialist, you'll join the Learning Enablement and Transformation team. You'll work closely with the person leading our learning strategy, turning goals and ideas into working solutions: Claude-supported resources, automated workflows, and well-organized knowledge that people can actually find and use. You'll also keep the systems and knowledge behind our learning programs in good order, so everything runs smoothly with little manual effort. This isn't a traditional L&D role. If you love working with information, enjoy building with AI and automation tools, and care about how people learn, you'll feel at home here. You'll work independently, from ideas and open problems rather than step-by-step briefs, in a fully remote, ambitious, async-first team. What you'll do Research practical, AI-powered ways to deliver on our learning goals, and recommend what's worth implementing. Prototype Claude-supported learning resources and automations, and turn the best ones into working solutions. Build and launch new learning initiatives, from first idea to something people use. Run and improve async onboarding, so new joiners get a smooth, mostly automated experience. Organize and maintain our learning knowledge, so it's easy to find, trust and keep up to date. Automate enrolments, reminders, tracking and reporting across our learning systems. Look after our learning systems and tools such as Sana LMS, Notion, Claude so they stay reliable and easy to use. Create learning content when needed, such as short modules, guides and resources. Work with stakeholders across the company to understand their learning needs and turn them into practical solutions. What you'll need to succeed Strong experience organizing and managing knowledge: structuring information, keeping it current, and making it easy to use. Hands-on experience building with AI, and a real curiosity about what's possible next. Experience with workflow automation tools and a comfort with the technical side of things. A systems mindset: you see how the pieces connect, and you follow through until it works. Comfort solving problems from ambiguity, turning an idea or a rough goal into a clear plan. A people-first approach: you think about the learner and their experience, not just the tool. Experience in learning and development, HR, enablement, or a related field is a plus, though it's not the centre of the role. Experience with learning platforms (such as an LMS) is a plus. Ability to create clear, simple learning content and communications. Proactive and independent: you don't wait for step-by-step instructions. Great written communication in English, and comfort working async in a remote team. Compensation Additional Information Why Join us? Superside's vision is to create equal opportunities globally by accelerating the world's transition to online work. With that in mind, we're building a fully remote company that attracts people where they are. Remote-first. Customer-led. Remote isn't just a perk; it's how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones. Global team, local impact. Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands. High performance, low ego. Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration. Impact meets opportunity. We're in the sweet spot — big enough to be stable, small enough for you to shape what's next. Your ideas will matter here. Grow fast. Lead well. You'll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry. About Superside Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones. Learn more at superside.com Diversity, Equity and Inclusion We're an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Superside is looking for an Illustrator with a strong command of Generative AI to create exceptional work for some of the world's leading brands. You'll combine deep illustrative craft with AI-enhanced workflows to develop compelling visuals across campaigns, branding, editorial content, and digital experiences. Illustration is your core discipline. You bring strong visual storytelling skills, can work within established brand systems, and know how to use AI to expand creative possibilities while maintaining quality and consistency. What you'll do Create original illustrations across branding, campaigns, editorial content, social media, and digital experiences. Develop character-driven narratives, visual storytelling systems, and concept-led illustration work. Work within existing brand and illustration systems, matching established styles with consistency and accuracy. Use Generative AI tools to accelerate concept development, visual exploration, and illustration production. Integrate AI-generated assets into projects while maintaining strong artistic direction and brand integrity. Experiment with emerging AI workflows and share learnings with the broader creative team. Partner with creatives, project managers, and customers to translate briefs into polished visual outcomes. Connect illustration decisions to broader brand, campaign, and storytelling goals. Iterate quickly based on feedback while maintaining a high standard of craft. Manage multiple projects while balancing independent ownership and cross-functional collaboration. What you'll bring 5+ years of professional illustration experience with a portfolio showcasing strong conceptual and narrative work. Excellent drawing fundamentals, including anatomy, composition, perspective, form, and visual storytelling. Proven ability to work within established brand systems and illustration guidelines. Strong proficiency in Adobe Illustrator, Photoshop, and related illustration tools. Experience using Generative AI tools as part of a professional creative workflow. Ability to create consistent illustration systems, character libraries, and scalable visual assets. Strong attention to detail and commitment to high-quality execution. Excellent English communication skills and ability to collaborate across distributed teams. Collaborative mindset with openness to feedback, iteration, and experimentation. Curiosity for emerging technologies and how they can enhance illustration workflows. Compensation Additional Information Why Join us? Superside's vision is to create equal opportunities globally by accelerating the world's transition to online work. With that in mind, we're building a fully remote company that attracts people where they are. Remote-first. Customer-led. Remote isn't just a perk; it's how we deliver better for customers. We are fully committing to our customers by hiring top talent and collaborating seamlessly across time zones. Global team, local impact. Join a community of 60+ nationalities working across time zones, cultures, and disciplines, all aligned on doing great work for great brands. High performance, low ego. Work in a fast-paced, high-trust environment where feedback is direct, growth is constant, and kindness leads collaboration. Impact meets opportunity. We're in the sweet spot — big enough to be stable, small enough for you to shape what's next. Your ideas will matter here. Grow fast. Lead well. You'll gain mentorship, take on real responsibility, and grow your career while helping us disrupt a global industry. About Superside Superside is the leading AI-powered creative company that quickly and cost-effectively enhances in-house functions. We help over 500 ambitious brands get great creative concepts done at scale. Built to be an extension of in-house teams, we unbottleneck marketing and creative teams so they can move faster and drive more reliable creative performance. Superside is a fully remote company with over 700 team members working across 60+ countries and 13 timezones. Learn more at superside.com Diversity, Equity and Inclusion We're an equal-opportunity company. All applicants will be considered regardless of ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Company Description At Docplanner Group, we're on a mission to help people live longer, healthier lives. As the world's largest healthcare platform, each month, we connect 24 million patients with 280k doctors across 13 countries (through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda). Our marketplaces, SaaS and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently, so they can focus on what really matters: caring for their patients. Learn more about our products here: pro.doctoralia.es Why join us? Real impact – We help doctors help patients. Your work truly makes a difference. At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on. ✨ Shape the future, sustain growth – Make a difference now and build for long-term success. Job Description This role is remote within Brazil Your main project is the listing-based pricing rollout across markets. You'll diagnose what's working, propose fixes, get local and global teams on board, and roll out to new countries with clear targets and a steady weekly cadence. You'll also shape how the model evolves for next year. You'll own the ARPU (average revenue per user) target for the segment. Alongside the main project, you'll: Move the ARPU target through specific pricing moves: tighter discount discipline, package mix shifts, price resets by market. Dig into anomalies fast. Spot pricing opportunities across the marketplace that no one's looking at, and make the case for them. Own the segment's pricing recommendations to GTM leadership: propose the moves, defend the trade-offs with data, turn decisions into rollout plans. Drive alignment across sales, local commercial, and global teams on contested pricing calls, without formal authority. Generate optimization hypotheses grounded in data. Design and run behavioral experiments to validate pricing moves before scaling them. Adjust and follow up on budget assumptions as we learn from the market. Maintain country price lists in our internal systems. Qualifications What will help you thrive? 5+ years in pricing, ideally SaaS or marketplace Direct experience working with GTM or sales leaders on pricing decisions Thorough with data. You back conclusions with numbers. Comfort with ambiguity: you know when to stop analyzing and start testing Ability to explain complex numbers simply SQL good enough to pull your own data Strong Google Sheets skills Professional English, comfortable in meetings and writing (B2 or above) Degree in economics, math, business, or similar What to Expect from Our Hiring Process We like to keep things transparent and efficient! Here's what the process usually looks like (though it might vary slightly depending on the role): 1️⃣ Intro Chat – A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation. 2️⃣ TestGorilla – (SHL numerical reasoning assessment). 3️⃣ Business Case – A take-home exercise incl. a few days' preparation time, designed to understand how you approach real-life problems. 4️⃣ Hiring Manager Interview – A deeper conversation about your background, aspirations, and experience with Douglas Giehl (Global Pricing Director) and your potential manager in this role . Take this chance to ask anything on your mind—it's just as much about making sure we're the right fit for you, too. 5️⃣ References & Offer! Why You'll Love It Here Global Benefits – No matter where you are, you'll have access to: Healthcare insurance – so you can focus on what matters. Wellness that works for you – from gym memberships to mental health support, we've got you covered. Time off that counts – whether it's a vacation, your birthday, or just a day to recharge, we believe in balance. Local Perks – Depending on your location, you will be entitled to local benefits like meal vouchers (ticket restaurant), transport allowances, or extended parental leave. Career Growth – We're growing, and so can you! You'll find lots of chances to learn, develop, and explore new paths—whether within your team or through cross-functional projects. A Truly Global Team – Work with talented people from all over the world in a diverse and inclusive environment. ⏳ Flexibility That Works for You – Remote work and flexible hours aren't just buzzwords here. While the extent of flexibility depends on your role and team, we value results over rigid schedules. Prefer an office setting? You're welcome at any of our hubs in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna. Please note: At this time, we are not able to sponsor visas for this position. To apply, you must already have the legal right to work in your country of residence or the location of the role. What We Believe In At Docplanner, our values guide everything we do: Focus on results – we're here to make an impact. Think like an owner – take responsibility, drive outcomes. ✂️ Keep it simple, keep it lean – smart solutions over complexity. Be respectful and radically honest – openness builds trust. Learn and be curious – growth is part of the job. Don't just take our word for it—check out our Glassdoor to hear what our people say! _ We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, regardless of gender, disability, or background, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

Counterpart: Value-based care, at the point of care. At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions. We are hiring an Implementation Manager on the Counterpart Assistant team. In this role, you will lead the customer-facing work of bringing new provider practices and TINs from late-stage prospects through successful launch on Counterpart Assistant. You will partner closely with account management to hand off new customers, own the customer relationship through implementation, and drive each launch to completion on time and at quality. You will independently lead multiple concurrent implementations and the cross-functional work that makes each launch happen. Partnering with account management, support, product, and engineering internally and with providers, office managers, and clinical leads on the customer side: you will drive accountability across every stakeholder and deliver results through influence. Beyond running individual launches, you will help shape the implementation playbook itself — identifying what slows launches down, proposing changes, and driving improvements that reduce time-to-launch and lift customer satisfaction. Strong project management fundamentals, clear customer communication, working knowledge of clinical data, and technical fluency will let you keep complex, multi-stakeholder launches on track. As an Implementation Manager, you will: Own the customer relationship through implementation: you are the primary point of contact for the customer's technical implementation from project kickoff to post go live steady state. Lead end-to-end project plans for multiple concurrent, multi-step implementations, keeping internal and customer teams aligned on scope, timeline, and status. Partner cross-functionally with account management, support, product, and engineering to unblock issues, coordinate handoffs, and keep implementations moving on schedule. Own the outcomes of each implementation: surface risks early, drive resolution across teams, and hold each launch accountable to its target date and quality bar. Apply technical judgment to monitor and address potential integration issues that arise during implementations, working alongside product and engineering to ensure a successful integration and product launch. Drive continuous improvement of the implementation process: define and refine the playbook, tooling, and templates that reduce time-to-launch and raise the quality bar for every customer experience. Represent the customer's voice internally — capture feedback and pain points from implementations and channel them to product, engineering, and support to improve future launches. Success in this Role Looks Like: Over the first 90 days, you hit the ground running: shadowing active implementations, learning the moving parts of the process (standard EHR integrations, internal system configurations and project plans), and taking ownership of your first launch. Within the first 6 months, you are the customer-facing lead on multiple concurrent implementations, delivering launches on time and with a high customer satisfaction bar. Customers describe you as trusted, responsive, and a reason they feel confident in Counterpart. You have identified at least one meaningful improvement to the implementation process — a template, a workflow change, a handoff refinement — and driven it to adoption across the team. Over time, your performance is measured by the consistency, speed, and on-target delivery of customer implementations, by the strength of the relationships you build with customer stakeholders throughout the process, and by the cumulative improvements you drive into the implementation playbook itself. You should get in touch if: You have 5-8 years of experience leading technical product implementations in a customer-facing role, with a strong track record of on-time, high-quality launches — and of running multiple implementations in parallel. You have 2+ years of experience in healthcare technology implementations working with provider practices, ideally including EHR standard integrations. You have exceptional customer-facing skills — you build trust quickly with providers, office managers, and clinical leads, communicate clearly under pressure, and manage escalations calmly and directly. You are an expert in project management: you set the plan, track it, and drive accountability across internal and customer teams that don't report to you. You have strong technical judgment and are comfortable diagnosing potential integration issues and scope creep of the overall project. You are a strong communicator, clearly documenting project status and potential risks internally and externally. You are motivated by process improvement: you notice friction in the way work gets done, propose better approaches, and drive them to adoption without needing a mandate. You lead through influence, not authority: you know how to align stakeholders, resolve conflict, and hold the room accountable to outcomes. Benefits Overview : Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions. Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care. With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software. Counterpart Health is a subsidiary of Clover Health. From Clover's inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. All of our employee's points of view are key to our success, and inclusion is everyone's responsibility. #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc. A reasonable estimate of the base salary range for this role is: $96,200—$125,000 USD

About Us: Wrapbook is the AI platform for production finance. We're building a system of action that puts finance teams in control of their whole production, from payroll, to spend, to accounting. Built for feature films, TV, and commercials, Wrapbook is trusted by teams at Netflix, Paramount, Anonymous Content, and more. With backing from Andreessen Horowitz, Bessemer Venture Partners, and Jeffrey Katzenberg's WndrCo, our team of 350+ is using AI to transform how finance teams work and empower them to do more with less. The Opportunity - Senior Tax Manager (Remote - USA / Canada) We are looking for a Senior Tax Manager, to own the tax function end to end, from corporate income tax to sales and indirect tax to cross-border compliance. You will be the sole in-house tax expert partnering directly with Finance, Product, and external advisors. This is a rare opportunity to build a tax function from the ground up at a high-growth company, set the standard for how we file, plan, and shape the tax logic embedded in the products our customers use every day. What You'll Do: Own corporate and income tax compliance and provision, including federal, state, and local filings, quarterly estimates, and coordination of the annual return with external advisors. Manage sales and indirect tax across all jurisdictions we operate in, including nexus determination, registration, filing, and audit response. Scope, select, and implement a tax engine if needed, integrating it with our ERP (Rillet) and internal systems to automate tax calculation at scale. Manage Canadian tax obligations and correspondence with the Canada Revenue Agency, covering GST/HST, provincial sales taxes, SRED and cross-border matters tied to our EOR model. Research technical tax positions and translate that research into documented, defensible filing positions and internal policy. Partner with Product and Engineering to design the tax structure of customer invoices, ensuring the right taxes are assessed, displayed, and remitted. Advise leadership on tax planning, exposure, and prudent positions as the business enters new jurisdictions and launches new products. Manage relationships with third-party tax advisors, auditors, and taxing authorities, directing outside work while retaining in-house ownership where possible. What You'll Have: A bachelor's degree in accounting, taxation, or finance; a Master of Science in Taxation (MST) or equivalent graduate tax focus is a plus. Eight or more years of progressive tax experience spanning corporate/income tax and sales/indirect tax, ideally built on a foundation in public accounting (Big Four or regional firm) before moving in-house. Generalists who have carried multiple tax disciplines are strongly preferred over narrow specialists. Hands-on experience implementing or administering a tax engine and integrating it with an ERP. Working knowledge of ASC 740 tax provision and the corporate compliance cycle, from estimates through the annual return. Foreign or international tax experience, ideally including Canadian tax (GST/HST, provincial sales tax) and direct interaction with the Canada Revenue Agency. Proficiency with tax research platforms (Checkpoint, Bloomberg Tax, or CCH) and the ability to research tax law independently and turn findings into documented, defensible filing positions. Strong organization and self-sufficiency; you can run a full tax function as a team of one and prioritize across competing deadlines. Foreign or international tax experience, ideally including Canadian tax and direct interaction with the CRA. A track record of advising cross-functional partners (Finance, Product) and influencing decisions with clear, practical guidance. CPA (or CPA, Ontario / equivalent) preferred but not required. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you'll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD/ $2,025 CAD towards IT set up for your home Up to 2% matching RRSP / 401K Learning and Development opportunities Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

Who we are Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we're in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We've been a fully remote team since day one, with 120+ teammates now all over the world. It's a culture where you'll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we'd love to meet you. The Opportunity As a Senior Customer Success Manager at Help Scout, you'll own a named book of 80–100 accounts, representing around $4M in recurring revenue. You'll be the trusted partner for the people who rely on Help Scout every day, from day-to-day users to the executives who sponsor the relationship. Your first priority is building a strong relationship rhythm across your book: regular check-ins, executive business reviews, and a clear understanding of what each customer is trying to achieve. You'll connect those goals to the best of what Help Scout offers, and you'll be the first to notice when something starts to slip. You won't carry an expansion quota. When you spot an opportunity to grow an account, you'll partner with our expansion team and hand it off warm, so you can stay focused on retention and long-term value. You'll also be the customer's voice inside Help Scout, bringing what you learn to Product, onboarding, and the rest of the team. Own a book of 80–100 accounts end-to-end. From onboarding handoff through adoption and renewal, you're accountable for the health and retention of every account. Build multi-threaded relationships. You'll work across levels in each customer, including executives and decision makers, and align on the business outcomes that matter to them. Catch risk early. You'll watch for signals like dropping usage or slowing communication, escalate early, and bring in the right internal partners to turn things around. Lead executive business reviews and regular check-ins that drive adoption, surface underused features, and strengthen product alignment. Own renewals and retention. Your success is measured on net dollar retention for your book. Surface expansion opportunities and partner with our expansion team to close them. Bring the voice of the customer inside. Share what you learn with Product and cross-functional teams to help shape the roadmap, onboarding, and how we work. Design your own workflows. You'll have freedom to use AI tools to stay organized and make sure nothing falls through the cracks across a large book. Raise the bar for the team. You'll share what works, document your learnings, and help shape how Customer Success grows at Help Scout. About You You have 5+ years of Customer Success experience in SaaS , with time spent in SMB, mid-market, strategic, or enterprise segments. You've owned a large book of business. At some point in your career, you've managed 50+ accounts and kept a consistent cadence with all of them. Retention is your track record. You can talk about your renewal rates, retention, or NDR, and what you did to move them. You love the relationship side of the work. You enjoy being a strategic advisor, aligning with executives on business goals, and working with internal teams to get customers where they need to go. Closing deals isn't what gets you up in the morning. You never solve problems alone. When an account shows signs of risk, you raise it early, pull in the right people, and keep the customer informed. You're not afraid of difficult conversations. You can handle tough renewal or recovery conversations with confidence and care. You're a strong cross-functional partner. You know how to work alongside Product, Support, and Sales, and you've handed off expansion opportunities to account executives or account managers before. You thrive while things are still being built. You're comfortable shaping processes as we go and don't need a playbook for everything. You're excited about how AI can transform your work. You look for ways to reduce manual overhead and spend your time where it matters most. Technical aptitude. You're comfortable learning and navigating complex software, and you want to become an expert in our product. About the Process Recruiter Chat - You'll meet with Nahuel on the Recruiting team to chat through compensation, benefits, timeline, and company culture. Value Add - You'll meet with Annika, Customer Enablement Lead, to talk more about the role and your experience in more detail. Project - We'll give you a take-home project (we'll pay for your time), then you'll share it back to the team. Team Chat - You'll meet with two members of our Customer Success team to learn more about how we work and the customers we serve. Final Chat - You'll chat with our VP of Customers. References - We'll ask you for three references. Ideally, we'd like two of them to be managers, but we can be flexible. Compensation Each role at Help Scout has a pay range aligned to our salary formula and based on national market data. We take a competency-based approach and pay is based on the level and band of your role. We assess leveling during the hiring process for new teammates, during our bi-annual performance review cycles, and when a teammate's role changes. OTE: $139K–$160K Company values Happy to Help Help is in our first name! We show up for each other — not out of obligation, but because we're invested in the team's collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. Craft over Convention Our success relies on the quality and craft of the work we put into the world. The status quo simply won't work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. Progress not Perfection Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. Own the Outcome Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you "own the outcome," you don't just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here . Benefits And Perks Competitive salary and an internal, transparent salary formula based on market data Flexible time off – you choose the holidays and vacations that make sense for you 12 weeks of fully paid parental leave for all new parents, including adoption and foster care A home office stipend to help you get set up and productive A co-working stipend up to $300 a month if you choose to work out of your house A yearly professional development stipend of $1,800 to help you grow in your craft If you're in the U.S. or Canada, we offer top tier health insurance for you and your dependents. Hiring Guidelines: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion . We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company's financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A note on the use of AI in our interview process While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @ helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

About GoodLeap : GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Compensation Additional Information Compensation: $18.00/ hr. +bonus Additional Information Regarding Job Duties and Job Descriptions: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We are committed to protecting your privacy. To learn more about how we collect, use, and safeguard your personal information during the application process, please review out Employment Privacy Policy and Recruiting Policy on AI .

Practice medicine where it can matter most: in the home. Clover Health is looking for exceptional, mission-driven physicians to join our field-based In-Home Care team. In this role, you will care for Medicare Advantage members with complex medical, functional, and social needs — many of whom are older, medically fragile, and at high risk for avoidable complications. This is not transactional care. This is relationship-centered, outcomes-driven medicine. As a Field-Based Staff Physician, you will be accountable for the health outcomes of a defined panel of members. You will meet patients where they are, understand the realities of their home environment, identify risks early, and help coordinate the right care at the right time. You will have the autonomy to practice thoughtfully, the support of an interdisciplinary team, and the technology to act with greater insight and precision. We are seeking physicians who are highly accountable, clinically strong, operationally effective, and deeply committed to doing what is best for vulnerable seniors. Why this role matters Many of the patients we serve are navigating multiple chronic conditions, recent hospitalizations, fragmented care, limited resources, and the challenges that come with aging. For these members, the home is often where the most important clinical information lives. In this role, you will have the opportunity to see the full picture: the medications on the kitchen table, the caregiver dynamics, the fall risks, the barriers to follow-up, and the early warning signs that may never surface in a clinic visit. Your work will directly influence whether members recover safely, remain stable, avoid unnecessary hospitalizations, close care gaps, and feel supported by a care team that genuinely knows them. What you'll do As a Field-Based Staff Physician on Clover's In-Home Care team, you will: Provide high-quality, patient-facing care in members' homes across New Jersey Manage a panel of medically complex Medicare Advantage members and take full accountability for clinical outcomes Conduct comprehensive in-home assessments that evaluate medical, functional, behavioral, and social needs Lead post-discharge and transitional care visits to support safe recovery and reduce avoidable readmissions Identify changes in clinical status early and intervene proactively Manage chronic conditions, medication concerns, care gaps, and acute clinical needs within the home-based setting Build trusted relationships with members, caregivers, and families Collaborate closely with nurses, care managers, pharmacists, advanced practice clinicians, primary care providers, specialists, and community partners Use Clover Assistant and other clinical technology tools to surface risks, guide evidence-based decisions, and deliver more proactive care Communicate clearly and efficiently with internal and external care teams Document accurately and thoughtfully to support continuity, quality, and accountability Help advance a care model built around value, outcomes, and human connection You'll thrive here if you are Mission-driven and energized by caring for older adults with complex needs Highly accountable and willing to own the outcomes of your patient panel Comfortable practicing independently in the field while staying closely connected to a team Clinically thoughtful, decisive, and able to prioritize what matters most Effective and efficient in how you manage your time, visits, follow-up, and documentation Tech-savvy and curious about how data and clinical tools can improve care A strong communicator who builds trust with patients, caregivers, and colleagues Motivated by value-based care and the opportunity to improve outcomes, not simply complete visits Compassionate, practical, and deeply committed to doing what is right for sick and underserved seniors What you bring MD or DO degree Board certification in Internal Medicine, Family Medicine, Emergency Medicine, or a related primary care field Geriatrics experience or fellowship training preferred Active New Jersey medical license, DEA registration, and CDS registration Strong clinical judgment and experience managing chronic conditions in older adults Comfort caring for medically complex, frail, and socially vulnerable patients Ability to work independently in a field-based environment Strong documentation, communication, and care coordination skills Curiosity and proficiency with clinical technology, including the ability to use tools such as Clover Assistant to make more informed decisions and identify care opportunities Experience in home-based care, value-based care, population health, complex care, or Medicare Advantage is a plus Benefits Overview : Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Support for Our Clinicians: Professional liability (malpractice) coverage, Clover-branded scrubs, Personal Protective Equipment (PPE), mileage reimbursement at the IRS rate, license and certification renewal reimbursement, and WiFi reimbursement for select roles. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as company holidays, access to mental health resources, and a generous time-off policy. Full-time employees accrue up to 18 days of vacation per year. Clover recognizes 10 federal holidays, including New Year's Day, Juneteenth, and Christmas. There are also 4 additional paid holidays, and 1 floating holiday. Professional Development: Developing internal talent is a priority for Clover. We offer paid Continuing Medical Education (CME) days, a role-based CME allowance, learning programs, mentorship, and regular performance feedback and reviews. Additional Perks: Reimbursement for office setup expenses Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Paid parental leave for all new parents And much more! About Clover: Clover Health is reinventing healthcare by combining data, technology, and human empathy to help members live healthier lives. We build clinical tools and care models that allow teams to intervene earlier, personalize care, and support the people who need us most. At Clover, your work is not abstract. You will see the impact in the homes you visit, the trust you build, and the outcomes you help improve. If you are a physician who wants to practice with purpose, own meaningful outcomes, and bring high-quality care to seniors who need it most, we would love to meet you. Bring care home. Practice with purpose. Join Clover Health. #LI-ONSITE Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Backend Engineer on the Plan: Spec-Driven Development team, you'll help build GitLab's intent-to-code loop: agentic workflows that turn a stated intent into a refined work item, an implementation plan, and verified, mergeable code. You'll own early-stage backend work across the flows, application programming interfaces, data models, and evaluation systems behind this experience, using Ruby on Rails, Python, PostgreSQL, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway. You'll join a small, distributed team working on one of GitLab's highest-visibility product bets, collaborating with design partners toward a public beta. In your first year, you'll lead major features from an unclear problem through release, help shape scope with product and users, mentor other engineers, and influence technical decisions across agent workflows and evaluation methods. What you'll do Lead backend features from early product discussions through technical design, implementation, rollout, and post-launch learning. Build the flows, application programming interfaces, and data models behind agent-generated work items, implementation plans, durable specifications, and mergeable code. Develop evaluation and benchmarking systems that measure workflow quality, token cost, and success rate. Use Ruby on Rails and Python to build reliable production systems, with PostgreSQL, GraphQL, representational state transfer, GitLab Duo Agent Platform, large language model application programming interfaces, and an artificial intelligence gateway. Collaborate directly with product, design, engineers, design partners, and users to shape scope and make practical trade-offs. Coordinate multi-person projects across the team and communicate decisions clearly in GitLab's asynchronous, all-remote environment. Mentor other engineers and contribute to technical direction across the Plan group and related artificial intelligence initiatives. Work in short iterations, share progress through demos, and use results and user feedback to guide what comes next. What you'll bring Strong Ruby on Rails experience in a large production codebase and production experience with Python. Experience driving substantial projects with several engineers over multiple months, with clear user or business outcomes. A product mindset and experience owning features end to end, including shaping scope, making trade-offs, engaging with users, and learning from adoption after launch. A full stack background with a current focus on backend engineering, plus the ability to read modern frontend code and design effective APIs. Strong application programming interface design and structured query language fundamentals. Experience exploring artificial intelligence-assisted development. The ability to work independently, collaborate across functions and regions, and support others through technical leadership and mentoring. Experience with GraphQL, PostgreSQL performance at scale, or building and evaluating large language model or agent systems is helpful but not required. We welcome candidates with different backgrounds and transferable experience. If you're excited about the role but don't meet every qualification, we encourage you to apply. About the team We are a team of four engineers, with two backend and two frontend engineers across Canada and Europe. You'll work in an all-remote, async-first environment with weekly sync calls, retrospectives, demos, and short iterations. This is early-stage work with broad ownership, space for creativity, and a fast pace. For more about our team and its work, see Plan Team Handbook Page and Spec-Driven Development Initiative How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. Position Description: Arlo Solutions is seeking a Meeting and Events Manager to lead day-to-day delivery of Acquisition Workforce Training Conference and Industry Day Events Support Services for the HHS Assistant Secretary for Financial Resources (ASFR), Office of Acquisition (OA). Reporting to the Arlo Project Manager, the Meetings and Events Manager runs the contract's event portfolio from planning through closeout, including the annual two-day hybrid AWF Training Conference and Senior Procurement Executive Awards Ceremony, a two-day HHS-wide Industry Day, and smaller Industry Roundtables and Reverse Industry Days. Each large event is expected to draw about 500 on-site and 1,200 virtual attendees. The role combines junior project management with hands-on event leadership. It requires a polished professional who can engage confidently with senior Government officials, executive leadership, speakers, and industry partners. This position is designated as Key Personnel. Location: Remote Clearance: None Responsibilities and/or Success Factors: Contract and Project Management Manage day-to-day contract performance under the direction of the Project Manager, coordinating all Arlo event resources, including event coordination and virtual event support, strategic communications, graphic design, and copy editing. Develop and maintain integrated event plans that cover schedules, milestones, responsibilities, dependencies, risks, decisions, logistics, and contingency procedures. Lead kickoff and planning meetings with the COR and Government event leads, and maintain action and decision logs, meeting minutes, and status trackers. Track deliverable due dates against the PWS schedule, including the Comprehensive Industry Day Plan, event-specific run-of-show documents, registration launch, readiness reviews, assessment tools, and post-event summaries. Identify risks, issues, and potential scope changes early, and escalate them to the Project Manager and COR with recommended solutions. Stakeholder and Government Engagement Serve as the primary day-to-day event liaison to the COR, Government event leads, OA leadership, and ASFR staff, representing Arlo professionally in meetings, briefings, and on-site operations. Deliver event status briefings with written status reports and respond promptly to ad hoc Government requests for information. Provide dedicated support to senior leadership, VIPs, keynote speakers, and special guests, including arrival coordination, green room management, schedule management, and speaker readiness. Support agenda, theme, session, and speaker coordination without performing inherently governmental selection or decision functions, and without making commitments or incurring costs on behalf of the Government unless expressly authorized. Event Planning and Execution Oversee event logistics, including venue and room requirements, registration, accessibility needs, audiovisual and IT requirements, and virtual and hybrid platform setup. Manage the online event management platform (Stova preferred), including registration, speaker and session management, live streaming, two-way Q&A and polling, recordings, and post-event surveys. Manage technical rehearsals, dry runs, site walkthroughs, and final readiness reviews ahead of each event. Serve as the central on-site coordination point among HHS leadership, attendees, speakers, vendors, and venue staff, maintaining the master schedule and run of show and resolving issues in real time. Manage run-of-show requirements for the Senior Procurement Executive Awards Ceremony, including award sequencing, recipient staging, presenter coordination, scripts, and procurement of Government-approved commemorative items for approximately 15 awardees. Team, Vendor, and Cost Oversight Coordinate staff assignments for Arlo personnel and HHS volunteers during events, and provide daily direction to event support staff in coordination with the Project Manager. Serve as liaison with AV and production vendors, photographers, videographers, banquet teams, and other subcontractors, validating deliverables and resolving service issues. Obtain a minimum of three quotes for purchases wherever possible, monitor on-site additions and changes that may create incremental costs, and document authorized changes. Reporting, Quality, and Closeout Contribute event content to Monthly Program Status Reports and the Annual Progress Report, and prepare progress reports ahead of each status meeting. Develop and deploy Government-approved participant assessments, compile results, and lead post-event briefings with the COR and Government stakeholders. Prepare post-event summaries, lessons learned, and after-action reports, and track outstanding follow-up actions through closure. Ensure all work products meet PWS standards for accuracy, clarity, timeliness, and format, are Section 508 conformant, and are editable and transferred to the Government-designated repository. Minimum Qualifications Including Certificates: Bachelor's degree in business, communications, hospitality, public administration, or a related field. Five or more years of experience planning and executing large-scale in-person, virtual, and hybrid events, including at least two years in a lead or management role. Demonstrated project management skills, including scheduling, risk and issue tracking, stakeholder management, and deliverable management. Experience interacting professionally with senior executives, Government officials, or similarly high-level stakeholders. Hands-on experience with event management platforms such as Stova, Cvent, or comparable tools. Strong written and verbal communication skills and the ability to manage multiple priorities under tight deadlines. Eligibility to work in the United States and ability to successfully complete an HHS background investigation. Desired Qualifications: Experience supporting Federal agencies, particularly HHS or acquisition-focused organizations. CMP (Certified Meeting Professional), CAPM, or PMP certification. Familiarity with Federal contracting principles, including COR technical direction, scope boundaries, and inherently governmental functions. Working knowledge of Section 508 accessibility requirements. AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. Position Description: Arlo Solutions is supporting the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC) in standing up and running the VHA Fraud Rapid Response Center ("VA War Room"). The War Room uses data analytics, fraud risk assessment and fast administrative action to protect Veterans and taxpayer dollars, in line with Executive Orders 14395 and 14243. The work gets high-level oversight and reporting to the White House, Congress, the Secretary of Veterans Affairs and the Under Secretary for Health. The Senior Healthcare Fraud Investigator leads healthcare fraud lead and case development from day one, turning analytic leads from VA's Palantir platform into weekly, decision-ready War Room referral packages. The role is advisory and analytical. All final decisions stay with Government personnel. Location: REMOTE - Local to Washington, DC Clearance: Minimum Background Investigation Responsibilities and/or Success Factors: Fraud Lead & Case Development: Review and validate anomalies and prioritized leads from the War Room analytics (including Provider 360, anomaly detection and network analysis). Develop cases for potential community care provider fraud, waste and abuse (FWA) and coordinated billing schemes. Referral Package Development: Build War Room referral packages with documentation that supports potential administrative actions, such as provider removals, referral holds, recoupments and referrals to oversight bodies. Weekly Decision Packages: Help produce weekly analytic runs and decision-ready case packages that include facts, analysis, a recommendation and traceability. Claim Review Workpapers: Prepare claim review workpapers and determination packages and apply case-file QA checklists and sampling plans. Case Management Workflow: Help design the end-to-end case workflow from intake to closure, including roles, handoffs, SLAs and escalation paths, aligned with CIRTS triage practices. Contribute to the intake and triage SOPs, the case lifecycle and status taxonomy, and standard investigation templates. Overpayment & Referral Tracking: Keep the overpayment, recovery and referral status tracking register and the oversight and tracking log up to date. Algorithm & Scheme Input: Give investigative subject-matter input on FWA scheme typologies, rule logic, provider risk-scoring and case-prioritization criteria. Federal Investigator Direction (IGF Boundary): Do case documentation and evidence work only under real, active direction from a federal investigator. No opening cases, making findings or making referral decisions. Stakeholder Collaboration: Work closely with OIC staff, VA OIG and VHA stakeholders. Support ad hoc white papers, outcome summaries and leadership briefings. Knowledge Transfer: Help with training materials, kaizen sessions, after-action debriefs and knowledge transfer so VA staff can run War Room operations on their own by contract end. Minimum Qualifications Including Certificates: Bachelor's degree in a relevant field - 8+ years of federal healthcare program integrity and fraud investigations experience, such as Medicare/Medicaid and VHA healthcare fraud referrals and case development Working knowledge of healthcare fraud law: the False Claims Act, Anti-Kickback Statute, Stark Law, Civil Monetary Penalties Law and HHS OIG exclusion authorities Strong written and verbal communication for executive-level audiences Able to pass or hold a Tier 2 / Moderate Background Investigation (MBI) Desired Qualifications: Certified Fraud Examiner (CFE) certification Current or prior VA/VHA system access, or current active VA contractor status Experience working with HHS OIG, VA OIG or other federal law enforcement on healthcare fraud referrals Experience with VA Community Care claims, CMS program integrity data or provider exclusion screening Familiarity with Palantir or similar analytics and case-management platforms Experience with CIRTS or similar compliance case-tracking systems Knowledge of GAO Green Book, OMB A-123 and Payment Integrity Act fraud risk frameworks AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.

Company Summary Arlo Solutions (Arlo) is an information technology consulting services company that specializes in delivering technology solutions. Our reputation reflects the high quality of the talented Arlo Solutions team and the consultants working in partnership with our customers. Our mission is to understand and meet the needs of both our customers and consultants by delivering quality, value-added solutions. Our solutions are designed and managed to not only reduce costs, but to improve business processes, accelerate response time, improve services to end-users, and give our customers a competitive edge, now and into the future. Position Description: Arlo Solutions is supporting the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Office of Integrity and Compliance (OIC) in standing up and running the VHA Fraud Rapid Response Center ("VA War Room"). The War Room protects Veterans and taxpayer dollars through data analytics, fraud risk assessment and fast administrative action, in line with Executive Orders 14395 and 14243. The Data Analyst (Healthcare Fraud) is Essential Personnel on the fraud, waste and abuse (FWA) analytics team. Working under the Analytics and Technology Program Director and the Senior Data Analyst, this person uses VA's Palantir analytics and workflow platform to analyze VHA claims, enrollment and exclusion data. The analyst builds and tests business rules that detect potential fraud and overpayments, and surfaces anomalies and prioritized leads for OIC review. This includes supporting the Provider 360 view of community care providers, anomaly detection and network analysis to find coordinated billing schemes. The role is advisory and analytical. All final decisions stay with Government personnel. Location: Remote with On-Site Requirements Clearance: Public Trust Responsibilities and/or Success Factors: FWA Rule & Algorithm Development: Write, test and document business rules and algorithm logic mapped to FWA schemes. Support provider risk-scoring and case-prioritization criteria. Platform Development: Support configuration, code development and deployment on VA's Palantir platform, including data pipelines and system integration. Provider 360 & Anomaly Detection: Help combine claims, enrollment and exclusion data into a single Provider 360 view. Support anomaly detection and network analysis. Weekly Analytic Runs: Run the weekly analytics that feed War Room decision packages and the recurring prioritized lead lists. Data Extraction & Analysis: Extract, clean and analyze federal healthcare data for FWA identification. Support claim review workpapers. Quality Assurance & Back-Testing: Back-test rules, track rule precision and support QA and corrective action plans. The QASP targets at least 65% positive predictive value in month one and 70% by Day 60. Benchmarking: Support federal benchmarking and alignment of VHA data analysis with CMS data and methods. Dashboards & Reporting: Build dashboards, visualizations and data for quarterly fraud trend and improper payment reduction reports, risk governance reporting and leadership briefings. Documentation & Knowledge Transfer: Document rule specifications, acceptance criteria and analytic methods. Train VA staff to run War Room analytics on their own. Minimum Qualifications Including Certificates: Must be legally eligible to work in the United States Able to pass a Tier 2 / Moderate Background Investigation (MBI) and get a VA PIV card Bachelor's degree in information technology, Computer Science or a related field (such as data science, statistics or health informatics) 2-5 years of federal healthcare data analytics experience, such as with Medicare, Medicaid or VHA data Experience writing healthcare data analytics business rules Strong coding skills in SQL and Python (or PySpark/R) Proficiency with analytics platforms, including data pipelines, transformations and dashboards Working knowledge of healthcare claims data, such as claim types, CPT/HCPCS and ICD-10 codes, NPIs and provider and beneficiary data Able to handle PHI and sensitive information under HIPAA and VA privacy requirements, and to complete the required VA TMS trainings Desired Qualifications: Hands-on experience with Palantir Foundry or Gotham Healthcare FWA or payment integrity analytics experience, such as detecting upcoding, unbundling, duplicate billing, impossible days or excluded providers Experience with VA Community Care data, the CMS Integrated Data Repository (IDR), or the OIG LEIE and SAM exclusion lists Anomaly detection, machine learning or network/link analysis experience Rule back-testing and precision measurement experience (PPV, false-positive analysis) Experience with Power BI, Tableau or similar visualization tools Certified Fraud Examiner (CFE) or a data or analytics certification AAP Statement We are proud to be an Affirmative Action and Equal Opportunity Employer and as such, we evaluate qualified candidates in full consideration without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, disability status, protected veteran status, and any other protected status.