Hi, we're Oscar. We're hiring a Manager, Process Improvement to join our Operational Excellence Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Process Improvement works closely with a cross functional team of leaders, project managers, and Business Stakeholders to solve business problems related to internal processes. The Manager is responsible for identifying critical processes to the business and defining the business' requirements. The Manager is also responsible for process mapping, assessing the overall effectiveness and efficiency of the process, developing new or reengineering existing processes, and supporting implementation. The Manager, Process Improvement supports our teams in driving a best-in-class, service-focused operation by designing and guiding the use of operational frameworks and ideologies. You will report into the Director, Process Improvement. Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $117,576 - $154,318 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: Partner with core insurance operations leaders to identify and implement solutions to operational challenges. Support the core insurance organization in the frictionless delivery of value to members and providers. Be the example of the continuous improvement mindset, providing effective direction and influence, while demonstrating actual results of organizational behavior change in this area Demonstrate the proper approach with implementation of Continuous Improvement Tools both internal to the organization and aligned to industry standards and best practices Partner cross functionally with various leaders in all areas of the business to support the drive towards frictionless value delivery Utilize and implement programmatic frameworks and tools while adjusting your approach based on measured outcomes across simultaneous operating improvement projects Creating and sustaining foundational stability and ensuring scalability within your area of responsibility Use process improvement best practices, such and Lean and Six Sigma principles, to engineer/reengineer and implement consistent organizational processes and clear engagement models Provide clear context, in the form of Product Requirements Documents (PRDs), process maps, standard operating procedures and policy documents on what is being built and why it's being built. Compliance with all applicable laws and regulations Other duties as assigned Requirements: A bachelor's degree or 4+ years commensurate experience 4+ years of work experience in health insurance operations claims processing, utilization management, or call center ops 3+ years of experience using data software such as Excel, SQL, Python or other data analytics tools 3+ years of experience with end to end project management 3+ years of experience in designing and improving workflows as well as standing up accompanying operating and technical procedures 3+ years of experience with process improvement methodologies such as Lean Six Sigma Bonus points: Bachelor's degree in Engineering, Business Administration, or other related field Lean Six Sigma Green Belt certification or higher Travel required: Up to 10% a month This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
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Hi, we're Oscar. We're hiring a Manager, Actuarial to join our Actuarial team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: The Manager, Actuarial leads a team of analysts and is responsible for pricing of several ACA markets. You will be a critical partner to Market P&L, Insurance Product, and other analytic support functions for consultation of regional specific pricing, network and product strategy. You will own the end-to-end regulatory submission, will understand risks underlying their markets, and are responsible to ensure pricing is actuarially sound. You will report into the Associate Director, Actuarial. Work Location: This position is fully remote and open to candidates residing in the U.S., excluding Alaska; Delaware; Hawaii; Louisiana; Montana; North Dakota; Oklahoma; West Virginia; Wyoming; and U.S. Territories. Daily work is completed from your home office, with occasional travel required for team meetings and company events. #LI-Remote Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $135,792 - $178,227 per year. The base pay for this role in all other locations is: $122,213 - $160,404 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses. Responsibilities: Maintain pricing models and methodologies, perform various trend analyses and experience monitoring. Oversee the end-to-end rate development within a specific region for Oscar's ACA markets. Influence and collaborate with key stakeholders to guide strategic business decisions with respect to rates. Monitor and understand emerging A:E and market dynamics in your region and apply those learnings to guide the prospective pricing strategy. Provide an actuarial viewpoint across cross-functional teams to ensure sustainable growth for Oscar's ACA-compliant Individual Markets. Mentor, coach, and provide pricing analysts with regular feedback. Promote and shape Oscar actuarial best practices with respect to automation and documentation. Maintain strong relationships, rapport, and lines of communication with both internal and external stakeholders. Compliance with all applicable laws and regulations Other duties as assigned Requirements: College degree in a STEM field. Associate or Fellow of the Society of Actuaries (SOA), or on the track to become one. 5+ years of quantitative analysis experience. Bonus points: Excellent communication, collaboration, and relationship-building skills. Strong understanding of health insurance concepts and nuances. This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
Hi, we're Oscar. We're hiring a Director, Consumer Growth and Product Marketing to join our Marketing Team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: Lucie Health is seeking a strategic, data-driven, and customer-obsessed Director of Consumer Growth & Product Marketing to accelerate growth across Lucie Health and HealthInsurance.org (HIO.org). This leader will own consumer positioning, go-to-market strategy, and integrated marketing programs that drive awareness, acquisition, engagement, and enrollment. Partnering closely with product, technology, corporate strategy and sales teams, they will bring consumer offerings to market, optimize digital experiences, and turn consumer demand into revenue growth. The ideal candidate combines strategic leadership with hands-on expertise in product marketing, consumer acquisition, performance marketing, and analytics. They bring strong commercial judgment and a track record of translating consumer insights into differentiated messaging and measurable business results in a fast-paced healthcare or consumer marketing environment. What You'll Do Own Consumer Marketing Strategy & Growth Define and lead the consumer marketing strategy across Lucie Health and HIO.org, spanning brand awareness, acquisition, engagement, enrollment, and retention. Translate business goals into an integrated marketing roadmap, including priorities, investment plans, performance targets, and resource allocation. Identify and evaluate growth opportunities across consumer segments, channels, and journeys to drive sustainable acquisition and long-term customer value. Partner with Product and Technology to shape the consumer experience, influence the product roadmap, and prioritize enhancements that improve adoption, conversion, and revenue. Use consumer insights, analytics, and marketing performance data to inform product requirements, campaign strategy, and growth decisions. Develop, execute, and optimize digital acquisition campaigns across paid search, paid social, display, events, and other channels, measuring performance against conversion, CAC, lead quality, and ROI. Partner with Corporate Marketing, Creative, Operations, and external partners to develop and test messaging, creative, audience strategies, and event initiatives that strengthen brand awareness and support growth. You will report into the Head of Lucie Marketing Work Location: This position is based in our New York, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid Pay Transparency: The base pay for this role is: $198,720 - $260,820 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, company equity grants and annual performance bonuses. Requirements: 10+ years of experience in consumer marketing, digital marketing, growth marketing, or performance marketing Experience with paid media, digital acquisition, CRM, or lifecycle marketing programs Strong understanding of digital analytics, conversion optimization, and marketing measurement Experience working cross-functionally with product, analytics, operations, and creative teams Strong project management and communication skills Healthcare, insurance, financial services, or other consumer-focused industry experience preferred Bonus points: Healthcare or healthcare related experience including healthcare consulting, healthcare operations, healthcare finance, or related field Experience in fast-paced environments. Travel Required - Up to 10% This is an authentic Oscar Health job opportunity. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants' personal information as well as applicants' rights over their personal information, please see our Privacy Policy .
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Accelerating scientific discovery is a core part of Anthropic's mission, and we believe the highest-leverage path to this is enabling researchers externally to use Claude effectively for their work. This involves communicating Claude's rapidly improving scientific capabilities through outreach and editorial programs, as well as putting Claude in the hands of researchers through grants, ergonomic research tools, and access programs that help scientists do more with AI than was previously possible. We're hiring a Technical Program Manager to be the bridge between the researchers advancing Claude's scientific capabilities and the outside scientific community. Embedded with the Discovery team, you'll conceptualize and run the programs that get Claude into scientists' hands and shape the Anthropic Science Blog, working with Communications, Editorial, Beneficial Deployments, and external partners such as universities, funders, and scientific societies. This is a technical role, not a purely operational one. These programs already have strong operational and editorial owners. You bring research taste and a firsthand understanding of how academia works, so we're looking for someone who has been a researcher themselves, ideally through a postdoc or beyond. You'll have significant autonomy: once aligned with Discovery's leads on strategy, you'll drive decisions on what we fund, what we publish, and how we engage with academic communities Key responsibilities Act as the interface between research and the outside world. Stay close to the researchers working on Claude's scientific capabilities and translate rapid capability gain into use by external researchers. Help set Anthropic's external science strategy. Recommend which scientific areas and communities we focus on, and how our programs, collaborations, and communications fit together Guide the scientific direction of the Anthropic Science Blog . Work with researchers and the Editorial team to identify and source stories internal and external stories worth telling, draft and edit posts, and keep a steady cadence of high-quality science writing. Drive forward external science programs. Design, launch, and run grants and access programs such as AI for Science grants and Team plan offerings for research groups, as well as partnerships with scientific foundations and grantmaking organizations. Work with Beneficial Deployments on programs aimed at the highest-impact scientific areas. Gather feedback from scientific communities. Identify usage patterns and gather feedback on how researchers use Claude and what capability gaps exist, and turn it into concrete recommendations for research and product teams. Minimum qualifications A PhD in a scientific or mathematical field, with a track record of original research Demonstrated writing ability for both scientific domain and general-interest audiences, with enough understanding of how modern AI models are trained to write about them accurately. Experience with the grants process, such as applying for and managing competitive funding, and ideally designing, reviewing, or administering funding programs Deep engagement with frontier AI: you use these tools in your own work, understand where they're strong and where they fail, and take seriously the possibility that AI will transform every face of the scientific process within the next few years Track record of driving multi-stakeholder projects to completion, and of coordinating people who are juggling other high-priority work. You're resourceful, high-agency, and able to navigate ambiguity and shifting priorities. Credibility with researchers: you can talk to scientists as a peer and understand how academic communities work, including their incentives, norms, and sensitivities Fast learner who builds deep contextual understanding in unfamiliar scientific domains and can contribute meaningfully to discussions with researchers outside your own field. Preferred qualifications Experience as a program officer, program director, or fellowship lead at a science funder, research agency, or philanthropy Published science writing in outlets such as Quanta, Scientific American, or Physics Today, or a substantial public writing presence such as a blog or newsletter Research experience that uses AI or ML methods, or that involves building scientific software, tools, or datasets Experience building partnerships with scientific societies, journals, or research institutions Familiarity with AI safety and responsible deployment, including dual-use considerations in fields like biology Experience organizing conferences, workshops, or large coordinated launches The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $365,000 — $435,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About The Anthropic Institute The Anthropic Institute (TAI) is a function within Anthropic that works to advance the public conversation around AI. The Institute is comprised of research teams tackling some of AI's most consequential societal challenges: the Frontier Red Team, which stress tests our systems against catastrophic risks; Societal Impacts, which studies how Claude is used by millions of people; Economic Research, which tracks AI's impact on people's jobs and the larger economy; the Rule of Law team, which studies AI's impacts to democracy; and more. The Institute's mission is to reduce information asymmetries between Anthropic and the outside world, name and answer the hard questions implied by powerful AI systems, and publish these findings so that policymakers, researchers, technology leaders, and the public can reckon with what's here and what's to come. About the role The role. You will build and lead the Institute's tabletop exercise program and the team that runs it. Based on trends visible in the exponential and in consultation with technical experts, you will set the research agenda: which questions the exercises should answer, which scenarios to run, with which audiences, and what each run is meant to test. You will own the methods that make results comparable across runs and turn them into findings people outside the room can use. You will hire and manage a team plus a bench of facilitators, and you will be the program's public voice. Why tabletop exercises? If RSI arrives, the hardest problems will be about making decisions under uncertainty. The people making them may not trust each other, and the authorities they work under may not be fit-for-purpose. A tabletop exercise (TTX) allows the people who would face that situation practice it before it is real. It also shows us what tools and information they reach for, including what they would need that does not exist yet. Tabletop exercises are also a research method. You can run the same scenario many times, with different groups of people (and with many more AI agents playing in silico), and you start to see the distribution of decisions people make. This is one of the few ways to generate empirical evidence about the future, i.e., how people and institutions will respond to situations that have not happened yet. Key responsibilities Set the program's research agenda: the questions exercises should answer, the scenarios to run, and the audience for each Design exercises as empirical studies: define what each run tests, standardize scenarios and data capture so results are comparable, and use repeated play to map the range of outcomes Build the program's measurement: pre- and post-exercise assessments, decision logs, transcript analysis and after-action reports Turn results into findings: publish on what the exercises show, and brief senior people inside and outside Anthropic on the gaps they expose Hire, manage and develop a team and a bench of facilitators Make the program scalable: maintain a library of tested scenarios that the team reuses most of the time, refreshed on a regular cadence so they stay timely Build a facilitator kit ("TTX in a box") so other internal teams or external partners can run exercises to the same standard Create and direct the tools behind the exercises, including Claude-driven simulations that generate a live outside-world feed during play Minimum qualifications Have designed and run tabletop exercises, wargames, or simulations for senior decision-makers and published on the subject Have training in a discipline that uses simulation, experimental methods or structured analysis Have 10+ years of experience in national security, government, technology policy, or strategy Can keep the scenarios technically grounded with a strong grasp of AI capabilities and safety research Have managed a team, including hiring, setting direction, giving feedback and developing people Use Claude and other AI tools extensively in your own work Care about AI safety and Anthropic's public benefit mission Preferred qualifications Published research on wargaming methods, simulation or crisis decision-making Run exercises that fed into real policy or crisis-response decisions Run multi-iteration or experimental wargames and analyzed results across runs Used AI agents or language models as players, adjudicators or analysts in simulations Led a research program or team through a period of growth Existing relationships across national security, government, policy and AI, and are trusted in those communities Published widely read work on AI, emerging technology, strategy or crisis decision-making We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $295,000 — $295,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
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About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Enterprise is central to Anthropic's mission. The organizations that could benefit most from Claude often have the most demanding needs, with rigorous requirements around end-user experience, procurement, security, and permissions. We believe earning their trust is essential to ensuring AI benefits the world broadly. We're looking for a Staff+ Full Stack Engineer for our Enterprise pillar—the team that makes Claude enterprise-ready at scale. When a Fortune 500 company rolls out Claude to 100,000 employees, the admin, governance, and management experiences you build are what their IT leaders, security teams, and end users touch every day. This is a high-agency role where the product questions are as open as the architecture ones: you'll help decide what these products are, not just how they're built, and you'll see your work land with real teams at the world's largest enterprises. What you'll do Own technical design and delivery for enterprise-facing products end-to-end across the stack—from admin consoles and governance surfaces to the APIs and data models behind them Partner with product, design, and go-to-market to turn enterprise customer workflows into shipped product, not just execute against a spec Set technical direction and standards for your team: architecture, code quality, and how the team builds Work directly with enterprise customers, admins, and sales during key conversations, translating what you learn into engineering priorities Build the primitives that let the world's largest organizations deploy, govern, and get value from Claude at scale Mentor other engineers and raise the technical bar across the team, working with influence rather than authority You may be a good fit if you Have 8+ years of software engineering experience, ideally with 2+ years at a Staff or equivalent technical leadership level Have led the design and delivery of complex customer-facing products across the full stack Have built enterprise SaaS products and understand what IT admins, security reviewers, and procurement teams need to say yes Are comfortable working directly with enterprise customers and translating what you learn into technical decisions Have built products from 0 to 1 in fast-moving environments, and can set technical direction with limited precedent to lean on Drive cross-team alignment to ship impactful work, with influence over authority Strong candidates may also have Experience with enterprise identity, permissions, and administration surfaces (SSO/SCIM, RBAC, audit, usage and spend visibility) Experience building AI products and turning model capabilities into applications people actually use Experience as startup founders or early-stage employees The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As an Integrity and Authenticity Policy Manager, you will be responsible for developing, refining, and maintaining policies that prevent the misuse of AI systems for deception, manipulation, and unauthorized monitoring at scale. You will serve as the policy owner for risks related to inauthentic behavior, influence activity, surveillance, and the profiling of individuals and groups, and you will help shape policy frameworks across several areas, including authenticity, information integrity, and privacy and surveillance. Your initial focus will be on translating the Integrity and Authenticity risk framework into clear, enforceable policies, ensuring policy language addresses emerging threats identified by partner teams, and establishing guidelines that enable consistent enforcement decisions. Many of the most serious harms in this space begin with upstream steps that look routine on their own, such as compiling records about a person, automating account creation, or sorting users by inferred identity. Part of your work will be defining where those steps become prohibited. The role will expand as AI capabilities advance. Safety is core to our mission. You will help ensure our products cannot be used to deceive people at scale, monitor and profile people without their knowledge or consent, or sort and target populations based on sensitive characteristics. Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature, as well as detailed descriptions of privacy violations, surveillance abuses, and deceptive campaigns targeting vulnerable people. Key responsibilities Develop and define policy boundaries for covert monitoring, tracking, and surveillance across different contexts, drawing the distinction between malicious behaviors and compliant dual-use scenarios Write policy guidance on facial recognition, voice cloning, and geolocation inference, specifying which uses require consent and which are prohibited outright Map the surveillance lifecycle, from target selection and data collection through analysis and covert deployment, and define the policy line at each stage so that interventions can occur early in the chain Design and oversee evaluations that measure the model's capability to support social media monitoring, people-finding, predictive profiling, and the identification or tracking of specific people, to build, develop and improve safeguards with cross-functional partners to prevent malicious behaviors Write and refine external-facing Usage Policy language and develop training guidelines, assessment rubrics, and evaluation protocols for enforcement teams, with emphasis on indicators of covert monitoring and population-level targeting Validate enforcement decisions and automated assessments, provide policy guidance on complex edge cases such as investigative research into surveillance tools, coordinate with civil society, privacy experts, threat intelligence researchers, and academics, and serve as the escalation point for complex integrity and surveillance cases Minimum qualifications Working knowledge of how deceptive campaigns and covert monitoring operate in practice, including account networks, bot operations, data aggregation pipelines, and attribution methods Familiarity with surveillance technologies and their misuse, including social media monitoring tools, people-search services, location tracking, spyware, facial recognition, and open-source intelligence techniques used against individuals General knowledge of the global regulatory landscape around data protection, privacy, platform regulation, and digital services accountability Strong policy writing skills, with the ability to translate complex threat frameworks into clear, enforceable guidelines Experience designing policies and workflows that enable both clear human enforcement decision-making and technical implementation in ML classifiers and detection pipelines Strong collaboration skills and extensive experience partnering with Engineering, Data Science, Legal, Threat Intelligence, and Policy teams on cross-functional initiatives Excellent written and verbal communication skills, with the ability to explain deceptive tactics, surveillance methods, and policy rationales to diverse audiences, including non-specialists and policymakers Preferred qualifications 5+ years of experience in policy development, trust and safety, threat intelligence, or platform integrity, with hands-on work on inauthentic behavior, surveillance-related abuse, or data misuse Experience in privacy policy, privacy engineering, or data protection work, including familiarity with privacy impact assessments and data minimization principles Experience in intelligence roles, state-aligned monitoring operations, or covert data collection campaigns Experience investigating inauthentic networks, covert monitoring, or surveillance abuses at a platform, research organization, or government body Background in digital forensics, open-source intelligence, or threat attribution Knowledge of persuasion theory, cognitive biases, and deceptive communication techniques, including social engineering and pretexting methods Familiarity with human rights and privacy frameworks as they apply to surveillance, including protections for journalists, activists, and marginalized communities Experience with trust and safety operations involving content moderation evasion, bot detection, or platform scraping enforcement Experience working with EU institutions, regulatory bodies, or policy organizations on AI governance or digital platform regulation Experience conducting adversarial testing, red teaming, or vulnerability assessments for AI systems or platforms, particularly for misuse involving monitoring or profiling Familiarity with generative AI capabilities and an understanding of how LLMs can be used for synthetic personas, social engineering, predictive profiling, or surveillance at scale The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $245,000 — $285,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role We're looking for a People Specialist to join our International People Team with a particular focus on supporting performance management related activities throughout the EMEA (UK, Ireland, Germany, France, Spain, Switzerland and Italy) and APAC (Japan, India, South Korea, Australia and New Zealand) regions. You'll support People Partners and cross functional teams on the work that helps our managers do their jobs well: performance cases, org changes, developing manager resources, and the operational processes underneath all of it. Some weeks you'll be deep in a sensitive performance case coaching a manager. Other weeks you're cleaning up a process, rebuilding a tracker, or helping prep a leader for a hard conversation. We need someone who takes both kinds of work seriously and holds the same quality bar for each. A lot of the work is sensitive. You'll be close to performance management, org restructures, and situations that touch ER or Employment Legal. An understanding of the nuances which exist in relation to performance management and employee relations in different legal and cultural contexts will be critical. Good judgment about what to share, with whom, and in what form is paramount. Responsibilities Manage performance casework regionally: building documentation, tracking timelines, prepping talking points, and keeping details from falling through the cracks while owning the process end to end. Own and improve operational processes that managers and People Partners depend on, including outside business activity requests and reorg processing Build, maintain, and improve manager resources and documentation so they're useful and current Partner with Leadership Design on manager enablement programs like the performance cycle: logistics, content, delivery, and the unglamorous operational work that makes programs run Help pull and compile reports and data for sensitive personnel matters Maintain tracking systems for casework and manager enablement initiatives; make them better than you found them Minimum Qualifications You have experience working on performance management or employee relations across Europe and ideally APAC You've supported complex or sensitive casework before and can work with partial information, messy handoffs, and tight timelines You're detail-oriented: you catch things, close loops, and remember where to find crucial information Ability to operationalise and scale your work, ensuring that you are able to build over time processes, frameworks and supporting documentation to help us scale Strong written communication. You'll be drafting things leaders use in hard conversations, and you're not precious when they get edited (you used Claude as a guide but not as a final editor) Good judgment on need-to-know. You think about what to share, with whom, and what goes in writing versus what stays verbal You'll push back when something's off. You have a point of view and you're comfortable raising concerns with people more senior than you Comfortable with range. You don't check out on the tedious work or treat it as beneath you Ability to operate in the grey - this is a fast-paced organisation, where we are building as we scale fast; not everything will be clear-cut and you should be able to operate in this environment with confidence Preferred Qualifications 7+ years in an HR- role: people operations, HR coordination, employee relations, HRBP, or something similar Experience at a high-growth tech company where process was being built while you used it Direct experience supporting HRBPs, Managers and Employees through challenging and sensitive matters. Working knowledge of HR compliance requirements in Europe and APAC Interest in AI safety Claude power user in your current role The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £175,000 — £220,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As Manager of the EMEA Digital Natives Applied AI Architecture team, you'll drive adoption of frontier AI across Europe's fastest-growing technology companies: SaaS scale-ups, fintechs, marketplaces, consumer platforms, and developer-tooling businesses. Your team makes Anthropic's products (Claude Enterprise, Claude Code, and the Claude API) successful in production. They address each customer's business needs and technical requirements, and they meet the high bar for reliability and safety that these companies' own users expect. You'll lead and grow a team of Applied AI Architects across EMEA. You'll set the pre-sales standards for the segment, develop each person on the team, and act as a technical lead on some of Anthropic's most strategic European accounts. You'll work closely with Sales, Product, and Engineering to help digital-native companies build Claude into their core products and platforms. You'll also explain complex solutions clearly to both engineers and executives. Responsibilities Manage and mentor a distributed team of Applied AI Architects, providing technical guidance and career development Set goals and run performance reviews that drive growth and output Work directly with a small number of the highest-value EMEA digital-native customers on their AI adoption strategy, including: use case scoping building technical champions running POCs Partner with EMEA GTM leadership to understand customer requirements and co-build segment strategy Own the technical side of pre-sales, making sure your team delivers compelling demos and validates customer ROI Guide customers through EMEA-specific technical and procurement requirements, including GDPR, the EU AI Act, and data residency Align cross-functional stakeholders across time zones and regions to drive business outcomes Travel regularly across EMEA for executive sessions, technical workshops, and relationship building Lead the vision and execution of solutions that use our latest models for tech-forward use cases Represent Anthropic in the European tech community through conferences, meetups, webinars, and technical content Stay current on AI/ML developments and the competitive landscape in the European tech sector You may be a good fit if you have 7+ years of experience as a Solutions Architect, Sales Engineer, or in a similar pre-sales technical role 3+ years of experience managing pre-sales or technical GTM teams, ideally across multiple EMEA markets Experience selling to and working with digital-native companies, such as vertical or horizontal SaaS, consumer tech, fintech, PaaS, or developer platforms Familiarity with how European tech companies evaluate and procure technology, including security reviews, DPAs, and regulatory scrutiny Deep technical proficiency with API integrations, production LLM use cases, and AI-powered system architecture Hands-on experience with prompt engineering and LLM evaluation, plus working knowledge of how large language models are built and operate A strong grasp of developer tooling, SDKs, and the integration patterns common in modern software companies Enjoyment of building foundational teams in unstructured, fast-moving environments Strong executive presence and the ability to build deep trust with CTOs, engineering leaders, and technical founders Excellent communication, collaboration, and coaching skills The ability to make ambiguous problems clear and find principles that carry across scenarios A passion for making powerful technology safe and beneficial, with a habit of thinking beyond past checklists and playbooks The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £190,000 — £230,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role As a Sales Manager at Anthropic, you'll lead a team of Enterprise Account Executives driving the adoption of safe, frontier AI by securing strategic deals with top financial institutions. You'll leverage your leadership and consultative sales expertise in the Industries sector to propel revenue growth while developing a high-performing team of AEs. Working closely with Applied AI Engineering and Product teams, you'll help Industries customers embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers and ensure differentiated value across the Industries landscape. The ideal candidate will have a passion for developing people, identifying market opportunities within Industries, and executing strategies to capture them. By leading the deployment of Anthropic's emerging products, you will help financial institutions obtain new capabilities while also advancing the ethical development of AI. Responsibilities: Build and lead a high-performing team of Enterprise Account Executives focused on Industries, providing coaching, mentorship, and guidance to drive team success Develop and implement sales strategies tailored to Industries procurement cycles and budgeting processes to meet and exceed team revenue quotas Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with specific focus on Industries buying cycles and decision-making processes Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales for financial applications Enable your team to have credible technical conversations about AI applications in Industries while maintaining appropriate guardrails Build strong partnerships across the organization to drive strategic initiatives within the Industries sector Identify and execute on new market opportunities and use cases for Anthropic's AI solutions within financial departments, research centers, and administrative offices Help your team navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus Gather and synthesize customer feedback from financial users to inform product direction and enhance customer experience for Industries Build and continuously refine the Industries sales methodology by incorporating learnings into playbooks and best practices You may be a good fit if you have: 15+ years of enterprise sales experience in Industries technology, preferably driving adoption of SaaS or emerging technologies 5+ years of sales leadership experience, ideally 3+ leading teams within the Enterprise segment focused on Industries Proven track record of building and leading high-performing sales teams selling into financial institutions, with demonstrated success in coaching and developing AEs Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations serving Industries Strong technical acumen and ability to understand complex AI solutions and their applications in Industries, with experience enabling teams to have credible technical conversations with financial stakeholders Track record of successful partnership with technical teams throughout the customer journey within financial institutions Deep understanding of Industries buying cycles, procurement frameworks, and key pain points Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives Experience managing complex enterprise sales cycles within financial institutions and helping AEs secure strategic deals Strong operational rigor in pipeline management, forecasting, and sales metrics specific to Industries sales cycles Excellent communication skills and ability to build relationships across all levels, from analysts and researchers to senior executives in Industries Strategic approach to financial market analysis combined with tactical excellence in execution Passion for AI technology and commitment to its safe, responsible development for financial use cases The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £330,000 — £380,000 GBP Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Join Anthropic's Customer Success team in a high-visibility & high-impact role driving AI adoption across a small number of enterprise accounts in our Enterprise Tech segment. As our dedicated Customer Success Manager for Enterprise Tech Customers you'll be their partner and trusted advisor helping them harness the full potential of all our Claude capabilities - API, Claude Code, Cowork, and other surface areas. You'll work with a book of global technology leaders to actively deploy AI and reshape the technology landscape. You'll be working with key partners who are moving fast and pushing the boundaries of what's possible with LLM technology. Your role will entail developing genuine partnerships with the customer and key stakeholders, gaining a deep understanding of their multi-pronged business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us. In partnership with the broader account team, you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage grows and evolves. Your role focuses on helping customers scale their usage effectively, drive model and use case optimizations, implement change management strategies, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business. Responsibilities: Build trusting, strategic relationships with key customer decision makers in complex, matrixed organizations; understand their business and objectives and identify opportunities for optimization and expansion Own customer operations across the lifecycle of each account, maintaining a structured operational assessment (customer readiness, operational health, strategic alignment, enablement strategy, adoption intelligence) that grounds comprehensive account and success plans and Executive Business Reviews Become an expert in Anthropic's products across API, Claude Code and Cowork, understanding the technical nuances and best practices for each to guide customers to the right solutions Leverage your deep knowledge of each customer, and the patterns you see across your other Tech accounts, to proactively drive consumption planning and the value story behind it, developing credible ROI hypotheses and quantifying outcomes that build the case for continued and expanded investment. Monitor usage patterns and identify optimization opportunities across Claude surface areas (API, Claude Code, Cowork) to drive full value from contracted commitments Serve as the customer's thought partner, enhancing their knowledge of Claude products by socializing Anthropic's product roadmap, driving awareness on new products and engaging Product PMs Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement Ruthlessly prioritize across the account's many business units and workstreams, building programmatic, repeatable motions You may be a good fit if you have: 6+ years of experience in Customer Success, Technical Account Management, Solutions Engineering, or Strategy Consulting Experience working with F500 technology companies, SaaS platforms, or digital-first businesses at the exec level—ideally including high-growth and established tech companies. You understand what it means to lead organization-wide change or adoption programs (multiple functions, hundreds of users) for a product that requires C-suite sponsorship Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns across a set of diverse stakeholders—from developers and product managers to executives and end users Proven track record managing a portfolio of accounts while maintaining strong relationships and driving measurable outcomes — you can run multiple enterprise motions in parallel without letting any account go quiet. Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs Passion for AI and interest in responsible development of advanced systems. You have built with Claude Code, automating your own workflows with agents, skills, and tooling. A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $200,000 — $265,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic's Executive Briefing program brings senior leaders from our most strategic customers together with our spokespeople, product leaders, and researchers. As a Program Manager, Executive Briefings, you will run the program at one of our briefing centers and help build the global operating model that ensures an exceptional and consistent experience across the globe. You will be the main program lead for your location and own briefings end to end: qualification and intake, agenda design, speaker selection, and day-of execution. You will set the objectives and design for each agenda and develop it jointly with Sales. You will also be the local account teams' go-to partner on how to use a briefing to move their most important opportunities forward. You will manage the global workstream and set the standard every center follows, so customers get the same quality of briefing wherever they meet us. This is a highly cross-functional role. You will work with regional GTM leadership and the Office of the CCO on account selection and program strategy, with Product Marketing on content, with Solutions on technical deep-dives and demos, with Anthropic's executive bench on sponsorship and participation, and with Workplace, Security, and Revenue Operations on the experience and systems behind every briefing. You will be comfortable running every part of a briefing yourself and maintaining tight alignment with internal stakeholders. Key responsibilities Own the Executive Briefing program at your location: the local calendar, capacity planning, the request and intake process from Sales, and operating SLAs, applied against global criteria and regional allocation Work with regional GTM leadership to decide which strategic accounts receive a briefing each quarter, hold the qualification bar, and proactively surface accounts that should be engaged Lead discovery with account teams before each briefing to understand the customer's objectives, business context, and stage of evaluation, and turn that into a tailored agenda Own agenda design and co-own agenda development with Sales for every briefing, including the narrative arc, discussion topics, speakers, and demos Build and manage the speaker bench for your location: identify, source, and match speakers to briefings, run prep, and manage capacity so no one is over-asked Own day-of orchestration and the customer experience standard at your center, in partnership with Workplace on logistics Contribute to the playbooks, tooling, and best practices that let the program scale consistently across centers while allowing for regional nuance Share intake and triage on a rotation across time zones so every request gets a decision within the defined SLA Maintain one source of truth for criteria, lead times, and process so account teams get one answer Own measurement and reporting for your center and contribute to global reporting on briefing volume, capacity and allocation, strategic-account coverage, and program-influenced pipeline and expansion Onboard and coach briefing team members and contractors across locations Minimum qualifications Experience running executive briefings, customer events, or a comparable program for senior external audiences Program management skills, including intake and prioritization, capacity planning, and managing multiple concurrent programs against SLAs Experience designing agendas and facilitating discussions with C-level or other senior customer audiences Experience building processes, playbooks, or tooling that help a program operate consistently Ability to track, report on, and communicate program metrics such as volume, coverage, and pipeline influence Strong written and verbal communication skills, with the ability to partner credibly with field leadership, executives, and internal subject matter experts Work on site at your briefing center when briefings take place Preferred qualifications 6+ years of experience building or scaling an executive briefing program, or a similar customer-facing program, at an enterprise technology company Experience in a high-volume briefing environment Experience with CRM and reporting tools such as Salesforce, and with connecting program activity to pipeline and expansion outcomes Experience identifying and surfacing speakers for the speaker bench and managing speaker capacity across product, research, and executive teams Experience working across time zones or across multiple sites to set one global standard Experience onboarding or coaching new team members or contractors Familiarity with AI products and how enterprises evaluate and adopt them Interest in Anthropic's mission to build AI that is safe and beneficial The annual compensation range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $255,000 — $320,000 USD Logistics Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.