At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. GTM Insights Analyst - GTM Analytics Why We Have This Role The Qualtrics GTM Planning & Insights team is looking for a GTM analyst who wants to make an impact on a fast-growing business, can conduct in depth analytics and reporting, and can make strategic recommendations for the company. This role is essential to enabling our go-to-market revenue operations and surfacing valuable insights on opportunity areas to our field teams. How You'll Find Success Analytical and data-oriented, with great troubleshooting and problem-solving skills. Has an eye for quality and scalability. Excellent organizational skills with the ability to multitask, prioritize, and manage time effectively. Ensures accuracy of work through attention to detail. Takes initiative, learns quickly, understands expected outcomes, absorbs context, and works proactively to get results. How You'll Grow Grow your data analysis, problem solving, and communication skills across while developing expertise in sales and go-to-market operations. Learn how global sales, customer success, and marketing teams operate, and improve the data/systems/insights that drive their growth Opportunity to help build a team and function team from the ground up Things You'll Do Perform quantitative and qualitative analysis leading to actionable insights, assisting stakeholders throughout the business on special projects / reports. Handle inbound requests from field teams for data analysis, data requests, and decision making support. Proactively work with internal stakeholders to prioritize needs and/or requests on a weekly basis. Transform complex data sets into actionable insights using analytical, visualization, and data tools such as Tableau, Excel, Python, R, MySQL, etc. Create queries, views, reports, and easy-to-consumption dashboards/visualizations. Own end-to-end problem solving efforts from the discovery & exploration phase through to implementation. Own an entire area of go-to-market operations: taking projects from start to finish with high quality and impact, acting as the "subject-matter-expert", and collaborating with stakeholders to ensure the analytics are being used to drive business outcomes. What We're Looking For On Your Resume 2-7 years experience in visual reporting tools such as Tableau; experience with SQL and data manipulation/transformation Relevant experience with sales operations, associated CRM systems (i.e. salesforce.com or SAP C4C), or sales planning processes is a plus Able to deal with ambiguity in a fast-paced growth environment, manage strict SLAs and communicate effectively to a global audience Degree from a top-tier university with a quantitative or systems focus (e.g. informations systems, computer science, STEM, business analytics, finance, data science) What You Should Know About This Team GTM Planning & Insights plays a critical role in managing the operating rhythm of our global go-to-market field teams. Core responsibilities include territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics. If you are ready for a new high-impact challenge, we encourage you to apply. Our Team's Favorite Perks and Benefits Wellness Reimbursement each quarter to reimburse wellness activities including gym memberships, massages, workout equipment, meditation apps, and more Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women's Leadership Development, which exist as places for support, allyship, and advocacy. Competitive benefits packages The Qualtrics Hybrid Work Model : Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave Act , Equal Opportunity Employment , Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. Find Jobs in United Kingdom on Arbeitnow
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Trust unlocks our greatest potential. For decades, the clearing of payments remained unchanged and unchallenged. We asked, what if there was a better way? What if we could make banking infrastructure faster, safer, more reliable, and easier to access for all? Here is where you can think radically and responsibly to find the best solution. What happens when you know you're inherently trusted? Trust creates safety. Safety encourages you to be brave, to challenge, to fail, to try new things and to execute. At ClearBank everything revolves around trust. We're not expected to earn it, but we are expected not to break it. We're trusted to own it. To solve issues in the moment. To know a good risk when we see one, and the judgement to know that 'can' doesn't always mean you 'should'. What you can expect: ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank. If that excites you, how about joining our Treasury Operations team as a Senior Treasury Operations Analyst? Reporting to the Treasury Operations Lead, you will support Treasury Operations activities across ClearBank Group entities, including cash management, FX settlement, collateral and margin management and related processes. The role is responsible for executing complex operational activity with a high degree of accuracy and control, supporting day‑to‑day Treasury and contributing to the safe, resilient operation of a control‑critical function, while ensuring excellent service to internal and external stakeholders. As a senior member of the team, the role will deputise for the Treasury Operations Lead when required, providing operational leadership on shift, including coaching and direction to team members, while identifying efficiencies and continuous improvements across the function. Please note - This role operates within a shift‑based Treasury Operations environment. Specific shift arrangements are communicated separately and may vary over time. Your role includes: Execute Treasury Operations activities across multiple ClearBank Group entities and multi‑currency Nostro accounts, ensuring accuracy, timeliness and strong control discipline Perform and monitor FX settlement activity with multiple FX providers, resolving issues and exceptions within agreed procedures Support cash and liquidity management processes, working closely with Treasury to manage intraday and end‑of‑day balances Manage collateral and margin activity relating to UK securities, including transfers, settlement and ongoing monitoring of asset sales Ensure all Treasury and cash management instruments, including FX swaps and money market funds, are confirmed and settled without exceptions Deputise for the Treasury Operations Shift Manager when required, leading operational activity on shift and acting as a point of escalation within established BAU and contingency procedures Exercise sound judgement during live operational issues, escalating in a timely manner where there is a high degree of certainty that existing processes or controls may fail Contribute to continuous improvement by identifying opportunities to enhance Treasury Operations processes, controls and workflows Build and maintain effective working relationships with internal teams and, where required, external counterparties to support smooth operational delivery Produce operational reporting and management information as required to support oversight and decision‑making Support the onboarding and operation of new Treasury instruments and products as ClearBank Group's offering evolves What you'll bring: To excel in this role, you'll also need: Experience in Treasury Operations, cash management or payments operations within a regulated financial services environment Strong working knowledge of FX settlement, Nostro account management and liquidity processes Experience managing or supporting collateral and margin activity, including securities settlement Proven ability to operate effectively in a time‑critical or shift‑based environment Sound understanding of operational risk, controls and escalation frameworks Experience producing or contributing to operational reporting and MI Strong communication skills, with the ability to work confidently across teams and with external parties Beneficial skills: Experience supporting multiple legal entities and currencies Exposure to new product or instrument launches within Treasury or Operations Knowledge of UK securities settlement processes and market infrastructure Experience contributing to process improvement or operational change initiatives Regretfully we are not able to sponsor applicants for immigration purposes at the current time. What makes a great ClearBank team member? Does this sound like you? You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank; You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you're your colleagues and customers: you really, genuinely care; You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate; 'I' before 'we', isn't in your vocabulary If this sounds like you then we encourage you to dust off that CV and apply! What we offer in return: We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance. Offices – Work in a way that works for you – whether that's in the London office, at home, or hybrid. Holiday – 27 days of annual leave per year, plus bank holidays. Holiday buy/sell - Buy or sell up to five days of annual leave each year and shape your year around what matters most. Work abroad – You have the flexibility to work outside of the UK for up to 30 days in a rolling 12-month period. Socials – Regular social events open to all. Holiday swap – Option to swap your bank holidays to any other day of your choice. Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection. Bigger than ClearBank – Take a couple of days per year to do something that matters to you. Healthy living – Private healthcare and discounted dental cover, with employee perks and discounts. Family – Enhanced family-friendly leave. Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning. And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that's building a tech-bank fit for the future. A little bit more about us! ClearBank is Where You Can belong: At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We're committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they're given the trust and encouragement to do their very best work. Here are some of the things we're most proud of: 42% of our senior management roles are held by women Our enhanced family leave policies Launching our partnership with Code First Girls Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group Our hiring process and what you can expect: Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you're moving forward to the next stage; Screening: You'll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we'll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we'll let you know that too); First Interview: You'll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we'll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams. Second Interview: This will be a competency-based interview with one or more members of our team. Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes. Offer: Congratulations! Get ready to transform banking forever! Our commitment to you as a candidate: We will always try our best to get back to you within seven days of your interview whether you've been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time. We're unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully. We wish you the best of luck with your application and maybe we'll be celebrating your new role at ClearBank soon! Equal Opportunities ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company's commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable. The legal bit By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes. Find Jobs in United Kingdom on Arbeitnow
About Airwallex Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own. We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific. We're co-headquartered in San Francisco and Singapore, with more than 2,300 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full. About the team The People & Talent team at Airwallex is dedicated to attracting, developing, and enabling the brightest and most ambitious minds to drive our company forward. We are a global, vibrant, and dynamic team focused on creating a positive, inclusive, and high-performing environment where our people can grow and do their best work. Through thoughtful People & Talent programmes, scalable processes, and a deep understanding of our organisation's needs, we build a collaborative and engaging employee experience that supports Airwallex's continued growth and success. What you'll do This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical "boots on the ground" partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA. You'll own high-volume, detail-oriented work (onboarding, offboarding, payroll inputs, benefits) while also identifying opportunities to improve and automate processes as we scale. As part of the EMEA team, you will help with our build-out as well as opportunities to contribute to broader EMEA people operations work supporting the Region. This is hybrid based in Berlin ( 4 days a week) Responsibilities: Own onboarding and offboarding end-to-end, ensuring a seamless employee experience Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting. You will oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep) Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites) Help build and scale a strong in-office culture as the office grows Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action Who you are We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory. Minimum qualifications: Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment Have a passion for culture and team building, you love bringing people together, and are excited to be a culture champion in a growing organization Strong working knowledge of local HR practices, particularly benefits and compliance Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows Experience supporting payroll processes (incl. variable comp like commissions/bonuses) Confident managing ambiguity and building processes from scratch Preferred skills: Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.) Exposure to workplace experience/office operations in a hybrid environment Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Find more English Speaking Jobs in Germany on Arbeitnow
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity. World's leading companies trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. We believe there's a massive opportunity to unlock global productivity and sustainability by giving AI the context to understand how every business process really works. Join our mission to make processes work for people, companies, and the planet. The Team: Value Engineering is responsible for our largest Fortune 500 customers and owns their transformation journey by working on the very frontier of what's possible with data and AI on the Celons Platform. Partnering closely with the Sales team, Value Engineering is responsible for ensuring that the Celonis Platform is deployed to tackle the most strategic business challenges, fits into the right place in our customers' technology stack and most importantly generates strong ROI through deep and broad deployments. The Role: As a Senior Value Engineer, you will spearhead AI and data-driven business transformation within the Insurance sector by contributing to your customer's end-to-end value journey using the Celonis Context Model. Working alongside Lead and Principal VEs, you will combine technical execution with consulting and project management. As an AI-fluent operator, your core mandate is to orchestrate complex roadmaps and execute targeted transformation initiatives that improve how these businesses operate across their Operations & Claims Management ecosystems. The work you'll do: Value Selling & Realization: Uncover the real issues by peeling back layers of organizational complexity. Own the Outcome from first discovery through realized ROI for your process areas. Tell the Value Story by crafting powerful executive narratives and leading business value workshops. Stakeholder Management: Cultivate powerful executive sponsorship across core business units to champion transformation programs. Co-own change management with customer leaders and design CoE roadmaps that build self-sufficiency. Program Management: Steer Global Transformations across complex workstreams. Own and implement AI-driven account planning and AI-assisted project management. Automate executive governance (QBRs, SteerCos) with minimal manual friction. Platform & AI Fluency: Act as an AI-fluent operator, utilizing AI tools for rapid technical outputs while partnering with Applied Value Engineers for deep-dive solution builds. Champion platform adoption. Scale Value & Innovation: Build a strategic expansion roadmap embedding Celonis as a strategic platform to drive adoption. Provide feedback to R&D based on evolving customer use cases. The qualifications you need: Experience: 5+ years of experience taking ownership of complex workstreams, process areas, and customer relationships in Value Engineering, Consulting, or Pre-Sales. AI & Technical & Fluency: Solid background in enterprise IT and business software (e.g., SAP, Workday, Salesforce, Oracle). You operate primarily as an AI-fluent operator, utilizing AI copilots to generate outputs and automations, avoiding heavy manual coding. Builder Mentality: Comfortable setting your own direction within an account team. Driven to live for customer value , proactively hunting and ideating for highest-impact solutions. Process Improvement & Value Realization: Proven expertise in executing process improvements. Strategic Program & Stakeholder Management: Demonstrated expertise orchestrating multi-region or business unit transformation programs. Expert at mobilizing VP/Director-level sponsorship. Flawless English [and native-level local language] communication with commanding executive presence. Domain & Industry: Deep understanding of the Insurance and wider Financial Services market dynamics. You stay continuously updated on business-critical use cases. Degree: Engineering, Computer Science, Mathematics, Business Analytics, comparable technical degree or a Business/Economics degree paired with a technical minor What Celonis can offer you: Pioneer Innovation: Work with the global leader in Process Mining and the Process Intelligence Graph to shape the future of AI-driven business operations. Ownership from Day 1: Every full-time "Celonaut" is an owner, receiving Restricted Stock Units (RSUs) and merit-based refresh grants. Unrivaled Family Support: Benefit from our inclusive parental leave policy—24 weeks of fully paid leave for primary carers and 12 weeks for supporting carers, available from your first day of employment. Work-Life Integration: Enjoy Unlimited PTO (in applicable regions) and generous PTO globally, as well as a flexible hybrid work model that balances remote focus with vibrant office collaboration. Continuous Growth: Elevate your skills through our 70-20-10 learning framework, mentorship programs, and access to a dedicated learning platform. Holistic Well-being: Prioritize your health with subsidized Wellhub memberships, mental health counseling, and dedicated "Wellness Weeks" that prioritize work/life balance. Drive Sustainability: Participate in annual Impact Days, where you receive paid time off to volunteer for community and environmental causes with your local office, or virtually. Global Inclusion & Belonging: Find community through our Inclusion Think Tank and participate in our annual Inclusion Days, ensuring every voice is heard and valued. Value-Driven Impact: Join a mission-led organization where our core values—Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future—drive every decision. About Us: Celonis is the trusted platform to industrialize Enterprise AI, empowering organizations to analyze, design, and operate AI-driven processes. The Celonis Platform is powered by the Celonis Context Model, which combines process data, business knowledge, and intelligence to create a living digital twin of the enterprise that AI can understand — turning AI's operational blind spots into operational clarity. Industry-leading companies around the world trust Celonis and its global ecosystem of partners to make their AI agents, people, systems, and processes work together, achieving transformational outcomes. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video . Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process . Use of Artificial Intelligence Tools We rely on an artificial intelligence tool to match the information from your resume to the relevant Celonis job descriptions. This processing is limited to the information provided in your resume or in your candidate profile. The tool produces a match score per candidate for a role, suggests preliminary ranking, and provides recommendations. The tool is only used for support in parts of the job application process, including to facilitate the identification of the relevant Celonis Jobs for candidates and recruiters. All final decisions are made by hiring managers and the Celonis talent acquisition team. Hiring managers and HR specialists use this tool responsibly, are aware of the risk of potential bias, and are equipped to mitigate it. Please be aware of common job offer scams, impersonators and frauds. Learn more here . Find Jobs in Germany on Arbeitnow
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes. Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others. CSM handbook . What You'll Do Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives Know the GitLab platform, our more common best practices, and use cases in order to guide the customer Understand the customer journey and be able to guide them on future adoption Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction Remain knowledgeable and up-to-date on GitLab releases Provide immediate onboarding activities Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant Support GitLab Services in identifying and recommending training opportunities What You'll Bring Understanding of Git and typical branching strategies Knowledge of software development lifecycle and development pipeline Understanding of continuous integration, continuous deployment, DevSecOps Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention Experience partnering with customers to define and achieve business outcomes Familiarity working with customers of sizes relevant to the assigned segment Exceptional verbal, written, organizational, presentation, and communications skills Detailed oriented and analytical Strong team player but self-starter Project management experience & skills Strong technical, analytic, and problem-solving skills Alignment with our values, and willingness to work in accordance with those values Ability to travel if needed and comply with the company's travel policy Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions Fluent German About the team The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab's policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab's EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process . Find more English Speaking Jobs in Germany on Arbeitnow
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Who We Are PCI is a small, high-performing team with a big mission: to become a global leader in precise, high-performance composite products. Based in Toronto, our 28,000-square-foot facility is where ideas take shape, featuring advanced manufacturing capabilities, a 3,000-square-foot clean room, and a commitment to quality that exceeds industry standards. We are AS9100 Rev D and ISO 9001:2015 certified, ensuring excellence in everything we create. Visit our website: https://www.gopci.ca/ What…
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Who We Are: Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. JOB MISSION Retail Sale Associates ensure our retail s…
About Us Cherry Hill Programs brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions, and destinations across North America, Cherry Hill Programs contributes millions of holiday and souvenir experiences for children and families, year after year. As a Sales Associate/Photographer , you'll help create excellent experiences on our Santa photo sets by welcoming families, engaging with children, and capturing magical…
Job Description Job Description Choices Market in Vancouver at our Cambie location has a large, bustling Wellness department. It is one of the main reasons people like to shop at our store, and we currently have an opening for a Part-time Wellness Consultant to join our skilled and caring team. This position will be based out of this store. Responsibilities of the Wellness Consultant include: responding promptly and professionally to customer inquiries; stocking shelves, and rotating stock as n…
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